Schools outreach officer jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Terms and Conditions
Job Title: Visitor Experience Manager
Hours of work: 21 hours per week.
Salary: £24,000
Annual Leave: 25 days plus bank holidays (Pro Rota)
Contract: 12 month contract, to be reviewed on successful NLHF application
Role Description
Working with other staff and volunteers, you will oversee the visitor experience to ensure a consistently high standard, delivering a wide-ranging programme of activities that will also attract a new and diverse audience to the Cathedral whilst maximising visitor donations and income.
Key Responsibilities
- Commitment to the Cathedral’s values and inclusive culture and to demonstrate them through professional behaviour working with clergy, staff and volunteers
- Management and oversight of visitor experience ensuring all visitors have a positive experience, whether they come to the Cathedral as a sightseer, pilgrim, worshipper, or event attendee
- Ensure safe recruitment, induction, training and management of paid Welcome Assistants to offer a consistently high standard of welcome and increase donated income
- Liaise with all volunteer groups involved in the visitor experience, including Welcome Stewards, Chaplains, Tower Tour Guides, Tour Guides, LEGO model builders to ensure consistency of welcome
- Deliver an exciting programme of visitor events and activities that generates income and growth whilst supporting the Cathedral’s Mission, Values and Strategic Objectives
- Make connections between Cathedral attractions, the Cathedral shop and Pilgrims’ Kitchen restaurant, and support a culture of collaboration to develop and enhance the experience for visitors
- Support the work of the Volunteer Manager to ensure that volunteers are appropriately recruited, valued, trained (particularly in respect of safeguarding), communicated with, and acknowledged)
- Work with the Head Verger/Event Manager on key projects which impact the visitor experience and drive visitor footfall
- Work with the Head Verger/Event Manager to propose and develop new and innovative projects/exhibitions to appeal to the local, and repeat visit, audience
- Be proactive in key events/projects which have a direct visitor impact, in terms of planning, scheduling and onsite operations
- Work with the Marketing and Communications Manager to ensure a consistent visitor offer ensuring positive messaging and promotion and highlight good news and events
- To present the best possible image of the Cathedral in general and in all contact and communications with the public, visitors, suppliers and all other external organisations
- Ensure high quality effective signage is in place that promotes the activities of the Cathedral and supports the visitor experience
- Maintain high quality interpretation in a range of media to meet differing visitor needs
- · Act as the ‘accessibility and diversity champion’ to ensure the Cathedral buildings, facilities and services are accessible for visitors with mobility and other special needs, as well as being involved in projects to create a wider appeal, particularly more diverse audiences
- Be alert to opportunities to work with partners in the town and County to bring visitors to the Cathedral
- Produce and manage a relevant and realistic budget for Visitor Experience and ensure operation within that budget are constantly monitored, forecasting and reporting performance against budget in conjunction with the Chief Finance Officer
- Regularly review, analyse, and report on visitor statistics to identify next steps and future requirements
- Uphold and comply with the organisation’s policies and the law in relation to health and safety, equal opportunities, safeguarding, data protection and other adopted policies and procedures as required
Person Specification
Essential Qualities
- Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care, which underpins its commercial activities
- Experience in leading people within a visitor-focused operation
- Background in heritage, tourism or hospitality
- Experience of line management, team working, networking and relationship building
- A proven track record of commercial acumen and taking measured risks
- Ability to manage the complexity of demands posed by both a religious, conservation and commercial environment
- Ability to consider and see different perspectives on issues between people across departments or organisations for mutual benefit
- Ability to influence and persuade stakeholders and gain commitment of others to act and achieve outcomes
- Excel at being able to operate flexibly and prioritise issues and opportunities as needed
- Ability to communicate effectively with people of all ages and at all levels
- An ability to work flexibly including some evenings and weekends
- Knowledge of Microsoft Word, Outlook, PowerPoint, Publisher and Excel
Desired Qualities
- Familiarity with the Church of England, particularly Cathedrals
- Experience of working with volunteers
- Educated to degree level or equivalent
Probationary and notice period
In accordance with current Chapter Policy, the post is subject to a 12 week probationary period. After completion of the probationary period the notice period is one month.
Pension
After 12 weeks’ service, the post-holder with be auto-enrolled into a pension scheme with the Church Workers Pension Fund.
Policies and Procedures
To be familiar and comply with Cathedral Policies where applicable but in particular the Health & Safety Policy, the Safeguarding Policy and the Cathedral’s Social Media Policy.
Other terms and conditions
This is only a summary of the terms and conditions offered and does not replace the wording of the Standard Terms and Conditions which will form the contract between the successful candidate and the Chapter.
An application form can be found on our website please follow the instruction there to apply.
The client requests no contact from agencies or media sales.
Thank you!
Head of Audiences
Summary:
Are you passionate about using audience and data insight to spark curiosity and inspire change? As our new Head of Audiences, you’ll lead a bold, data-driven strategy that places audience understanding at the heart of everything we do - shaping programmes, experiences and campaigns that reach further, resonate deeper, and include everyone. You’ll be joining a values-driven charity with a welcoming, collaborative culture, outstanding staff benefits, and a deep commitment to inclusion, wellbeing, and work-life balance.
Job details
Hours: 37.5 per week (flexible working considered, working a minimum of 0.9 FTE/33.75 hours per week)
Location: Between both sites – Winchester Science Centre (WSC), Winchester, SO21 1HZ, and Wonderseekers HQ, Eastleigh, SO50 9DE. Onsite presence is essential for the majority of this role, however occasional remote working is possible for a small proportion of time – this can be discussed at the interview stage.
Work pattern: Usually Monday to Friday working during office hours. Occasional out of hours work will be required. The charity operates 7 days a week.
Salary: Between £40,000 - £43,500 per annum (1 FTE)
Contract: Permanent
Line manager: Chief Operating Officer
Responsible for: Marketing Officer, Digital Content and Brand Producer
Holiday: 25 days per annum plus bank holidays. Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.
Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.
Deadline: Monday 25th August 5pm
Interviews: 1st and/or 3rd September
About our Charity
Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on Earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.
1. The Role
The Head of Audiences is a new leadership role in the Commercial Operations team designed to ensure that audience insight and segmentation are at the heart of everything we do. This role will lead on understanding who our current and prospective audiences are, how they engage with us and what they need now and in the future. You will use this insight to guide programming, marketing, visitor experience at Winchester Science Centre but as we evolve our Charity’s reach and engagement you will play an important role in ensuring we fulfil our ambitious plans and reaching a diverse community. By building an inclusive and evidence-based audience strategy, this role will enable Winchester Science Centre to grow reach and engagement, deepen impact and fulfil its charitable mission to inspire a lifetime of curiosity in science.
The role is part of the Commercial Operations team led by the Chief Operating Officer and will work closely with the Head of Programming and Head of Visitor Experience. However, you will work with the wider leadership and their teams to ensure that both the community programme and on-site experience are insight-led, responsive to audience needs, and relevant to a wide range of segments. It plays a key role in championing access, equity and inclusion across all areas of the Charity’s work.
As we embark on a chapter of significant growth, you will play a pivotal role in identifying the audiences and ensuring they sit at the heart of our decision making. You will work with key stakeholders across the business, including our Children’s Voice, to ensure the Charity can achieve its commercial and impact objectives. At the heart of that conversation is a deep understanding of our audiences through geo-demographic and / or psychographic audience segmentation, that you will lead on.
You will lead a small team, with the potential for growth, comprising a Marketing Officer and a Digital Content and Brand Producer. Together, you will be responsible for driving bold, creative campaigns that are grounded in audience insight, developing engaging content across all channels, and supporting the evolution of our brand to reflect the diversity and ambition of our mission. As the team grows, you will shape its direction, nurture talent, and ensure alignment between strategy and delivery across all audience touchpoints.
2. Job Description
Key Responsibilities
· Lead the organisation’s audience strategy, embedding a data-led approach that informs programme development, marketing and wider organisational planning and offer.
· Lead the audiences' team to deliver high impact campaigns that delivers on organisational objectives and visitation targets, that contributes to the continued brand development of Wonderseekers and Winchester Science Centre.
· Use your expertise in audience segmentation to design, shape and oversee the delivery of multi-channel marketing strategies that maximises return on investment and successfully drives visitation and audience engagement targets.
· Gather, analyse and communicate audience insight using internal data, commissioned research and external benchmarking to build a shared understanding of current and potential audiences.
· Develop strategic campaigns to deliver audience growth with a focus on breadth (reach), depth (repeat engagement), equity (inclusive access) and impact (positive change).
· Collaborate with the Head of Programming to ensure audience needs, motivations and barriers directly inform the content, tone and timing of all programmes.
· Collaborate with the Development team to identify and align target audiences for new exhibitions and experiences.
· Collaborate with the fundraising team to ensure audience alignment for fundraising activities.
· Champion a culture of audience-centred decision-making across the organisation, ensuring all teams understand and use segmentation to shape their work and programmes.
· Provide actionable insight to the marketing team to refine messaging, campaign targeting, content tone and channel strategy by segment.
· Work in partnership with the Head of Visitor Experience to ensure audience insight and segmentation inform all aspects of the on-site experience including welcome, signage, wayfinding, service tone, flow and accessibility.
· Ensure programme, marketing and visitor experience are aligned to deliver a coherent, satisfying and inclusive journey for every audience group.
· Evaluate the audience experience across all touchpoints, using qualitative and quantitative feedback to support continuous improvement and operational learning.
· Contributing with the Head of Equity, Community, and Outreach to access and inclusion planning, ensuring physical, cultural and digital barriers are identified and addressed through evidence and audience consultation.
· Lead the piloting and testing of new engagement approaches, using segmentation insight to design and evaluate innovative offers across programme and experience.
· Collaborate with the Head of Digital Infrastructure and our web developers to ensure CRM, ticketing and digital platforms support effective tracking, evaluation and personalisation by audience segment
· Build internal capability by supporting colleagues to interpret and apply audience insight in their own work across programming, schools, visitor experience and marketing.
· Report regularly to the Executive Leadership Team and Board, sharing insight on audience trends, performance, and opportunities for future growth.
· Represent the organisation externally at relevant stakeholder events, networks and sector forums to share learning and maintain visibility.
· Manage the department budget effectively, ensuring resources are allocated to maximise insight, impact, engagement, and visitation.
· Actively participate in senior leadership meetings and planning processes, ensuring key audience insight is integrated into organisational decision-making.
· Any other reasonable tasks commensurate with the position.
Special Circumstances
There may be occasional work, meetings and events in evenings, early mornings and at weekends which will be compensated by time off in lieu. Additional overtime would be arranged only with agreement of both the employee and line manager. Occasional travel may be required.
3. Person Specification
Essential skills and experience
- Significant experience in using geo-demographic and / or psychographic audience insights in a cultural, visitor attraction or charitable setting to drive visitation and engagement.
- Expertise and experience in developing and applying segmentation models to inform marketing, visitor experience and programming strategies.
- Demonstrable experience in leading, creating and delivering audience-led marketing campaigns that have achieved significant step changes in engagement, visitation or other key performance outcomes.
- Demonstrated ability to turn complex data into actionable strategy and influence decision-making across teams.
- Experience in co-creating programmes or campaigns with diverse or underserved audience groups.
- Strong understanding of evaluation and impact measurement tools (e.g. surveys, focus groups, behavioural data, CRM analytics).
- Confident working across multiple departments and building organisational capability in audience understanding.
- Strong facilitation, presentation and reporting skills.
Core Competencies
- Passionate about public engagement, access and inclusion.
- An infectious enthusiasm and commitment that drives change.
- Strategic and analytical thinker who can join the dots across insight and experience.
- Strong communicator and collaborator.
- Self-motivated and able to lead and influence a range of stakeholders.
- Values-driven with an enthusiasm for data-informed storytelling.
- A proactive, ‘can-do’ attitude with a willingness to take measured risks to deliver beyond the brief and mission of the Charity.
- Able to work in an agile and responsive way, adapting quickly to changing priorities, emerging insights and audience needs while maintaining focus on long-term goals.
In addition applicants will have:
- A clean record on the Disclosure and Barring Service
Ready to Apply?
When you are ready to apply, please submit your application through our recruitment portal - see website for link.
You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.
Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above or call our office and book a call with HR - see website for details.
No recruitment agencies, thank you.
Registered Charity
51 - 100
To create a more equitable world where all children treasure science and are equipped and empowered to improve lives and protect and heal our planet.
The client requests no contact from agencies or media sales.
Thank you!
South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education.
We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.
Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.
South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners.
At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work.
Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.
We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms.
Commitment to Equality, Diversity & Inclusion
SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.
SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!
Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace.
Further Information
To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below. You can also download our five-year strategy below to help you understand more about our vision for SBSU.
Process
To apply, you will need to:
- submit a copy of your CV
- submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
- answer some questions relating to your eligibility for employment.
- provide some details about your individual identity (not mandatory)
Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration.
The job description and person specification can be found in the recruitment pack which can be downloaded below.
Applications should be submitted electronically via the link above. The closing date for applications is 23:59pm on Sunday 3 August 2025. Interviews for this role are likely to take place week commencing 18 August.
Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.
The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application.
Accessibility
We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.
The client requests no contact from agencies or media sales.
Thank you!
COMMUNITY HUB LEADER
Oasis Hub Woodview, Woodview Drive, B15 2HU
Full-time (40 hours per week, 1 FTE), Permanent Contract
Salary: £35,217 per annum
Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader at Woodview, Birmingham.
The post holder will lead the development of the Hub, situated on the periphery of central Birmingham, serving the community of the Woodview estate, supporting the Oasis Academy and wider local community. The role will hold the vision of integrated community delivery, which will include a range of projects such as family support, volunteering, advice and support, community events.
This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Principal, volunteers and members of the local community to develop a joined up local vision for the community.
Some of the specific duties of this role include:
· Establishment and coordination of a range of services such as family support, holiday provision, volunteering and community empowerment projects.
· Building supportive working partnerships across the community and various groups.
· Leading strategic development (e.g. comms, income generation, MEL)
· Planning, resource and coordinate the community plan, measuring impact.
· Working closely with the academy safeguarding team on Early Help and family support.
· Developing a team that can grow an Oasis Movement (e.g. engaging staff, volunteers and community workers).
This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:
· Experience of leading community delivery and growing projects from start-up phase.
· Innovative use of resources and budget management to maximise funding.
· A thorough knowledge and understanding community work.
· An education to degree level or equivalent and /or relevant professional qualification.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
For full details please go the Oasis UK charity website.
Closing date for completed applications is 5pm Friday 29th August. Stage 1 interviews will be held on either Friday 5th or Monday 8th September via TEAMS and the final stage will take place on Monday 15th September in person at Woodview. Please send us your CV and cover letter.
For an informal conversation about the role, please contact us via the Oasis UK charity website
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Thank you!
This is a rewarding opportunity to lead the development of this new department which is focused on providing excellent experiences and opportunities within our Community Centres for local people, in ways that generate income, and helps support the financial sustainability of the charity. You will shape and grow our Community Centre offers, focusing on what local people value and would like to have available within our centres, whilst upholding the charity’s values and long-term vision.
Reporting to the CEO, this position is responsible for leading our Centres & Events Team, which includes the Facilities Team (who maintain and develop our buildings), the Front of House Team (who welcome people and provide information, along with managing room hire), our community Events Manager, our Catering & Café Teams, plus Design and Communications Team.
As part of our Senior Management Team, you will also help shape the wider strategy and culture of the organisation, working cross-departmentally and contributing to the development of our annual budgets.
Who we are
We are a well-established charity and community anchor organisation, based across two sites in Southville and Bedminster. Through our centres, café, nursery, and community programmes, we work to improve the wellbeing, health, happiness, and sense of belonging of people living in the local area.
We’re passionate about helping our staff grow, whether that’s through professional development or creating space to thrive in their roles.
Who you are
You are a systems and process-orientated leader, able to bring teams together to create a cohesive, efficient and effective whole. You bring:
-
Strong leadership, organisational, commercial and communication skills.
-
Experience in organising diverse areas of operation and developing efficient systems and processes.
-
An ability to empower others to lead and make decisions.
-
Creativity and confidence to develop new offers in response to local needs.
-
A desire to support the financial sustainability of the charity.
Your ability to develop efficient, effective and integrated systems and processes with your teams, as well as to identify offers that local people will engage with, value and pay for within our Community Centres, will be essential to your success in this role.
Equity, Diversity, Inclusion & Belonging
We are committed to ensuring Equality of opportunity and access, celebrating Diversity, and promoting Inclusion and Belonging. This commitment is vital, not only for our service users, but for our staff and the community we serve.
Contract Type: Permanent.
Hours: 37.5 hours per week.
Salary: £38,987.69 per annum.
Holidays: 31 days including Bank Holidays, plus additional long-service leave (capped).
Benefits: Pension scheme, subsidised under-fives childcare, employee assistance programme, training and development opportunities.
Closing Date: Monday 11th August.
Interviews: Week commencing 18th August.
The client requests no contact from agencies or media sales.
Thank you!
Dedicated to creating social change through music, AudioActive provides free open-access sessions, workshops, and opportunities that empower young people in Sussex to explore their talent, find their voice, and shape their futures. Whether it’s emerging rappers, producers, or vocalists, AudioActive nurtures raw potential, providing young people with the tools to turn passion into purpose. From grassroots sessions to talent development, AudioActive is where music meets social impact. We are restless, unafraid, and excited about what we do.
The Director of Operations is a delivery-focused leadership position responsible for ensuring AudioActive runs like clockwork. This role is perfect for someone who thrives on creating order from complexity, enjoys the satisfaction of well-oiled systems, and takes pride in operational excellence. You’ll be the backbone that ensures everything functions seamlessly, allowing our creative teams to focus on their transformative work with young people.
As part of the Senior Management Team (SMT), integrity and discretion in handling sensitive information will be paramount. Our ideal candidate thrives in a collaborative environment, ready to contribute to the growth of our organisation. Enthusiasm, a positive attitude, and a passion for our mission are qualities we highly value. If you are a proactive starter-finisher with these attributes and a commitment to making a difference, we invite you to join our team.
Responsibilities:
LEADERSHIP
- Contribute to ongoing development of the business and strategic plans
- Lead implementation of operational plans and decisions
- Deputise for CEO when required
- Support learning and development of direct reports
- Develop and maintain key stakeholder relationships
- Identify operational development opportunities for the organisation
OPERATIONAL MANAGEMENT
- Lead organisational governance and operational functions
- Develop and maintain operational systems and solutions
- Responsibility for building and asset management
- Ensure compliance with statutory requirements
- Oversee GDPR, insurance, and health and safety protocols
- Implement and maintain quality management systems
- Oversee IT infrastructure and digital systems
- Manage the Trustee Meeting organisation, document generation, trustee communication and administration
- Explore ways to make operations and facilities more environmentally sustainable as Environment Lead
- Ensure environmental considerations are factored into organisational decision making.
SYSTEMS EXCELLENCE & PROCESS MANAGEMENT
- Design, implement and continuously refine operational workflows and procedures
- Establish and maintain comprehensive process documentation and standard operating procedures
- Conduct regular systems audits to identify inefficiencies and implement improvements
- Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
- Develop fail-safe procedures and contingency planning across all operational areas
HUMAN RESOURCES
- Design, implement and continuously refine operational workflows and procedures
- Establish and maintain comprehensive process documentation and standard operating procedures
- Conduct regular systems audits to identify inefficiencies and implement improvements
- Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
- Develop fail-safe procedures and contingency planning across all operational areas
See attachment for further responsibilities
Thank you!
Could you lead our Flagship LGBTQI+ specialist mental health service? Islington Mind have an exciting opportunity to apply for the of role Outcome Senior Team Leader (LGBTQI+ specialist service). Due to the ethos of the project and funding requirements we are seeking a person from the LGBTQI+ community to lead this multifaceted service. Islington Mind has worked alongside volunteers and service users for over 40 years to co-create a unique, supportive and therapeutic LGBTQI+ community, supporting people with mental health difficulties. This role offers the opportunity to join a well-established, skilled and committed team. Please see the Job description for the full range of duties and role requirements.
We offer:
- An inclusive and supportive work environment
- Competitive salary
- 26 days annual leave, plus bank holidays (Pro rata for part time hours)
- A pension scheme
- Access to Employee Assistance Programme
If you are interested, please visit our website, view the full job description and download the following documents:
-
The Monitoring Form
-
Application Form
