Senior administrator jobs in chelsea harbour, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SCEC
SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.
Your Role
The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.
Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes. This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.
Key Responsibilities
- Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
- Promote the charity to prospective partners and donors
- Support the Board in developing, implementing and monitoring an expansion programme
- Monitor and report on scheme performance and impact
- Prepare and manage budgets and disbursement of funds
- Build and maintain systems and processes to support scheme operations, compliance and monitoring
Key Qualities
- Passionate about making a difference in the lives of children
- Demonstrated success in developing and implementing strategic plans to achieve organisational goals
- Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
- Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
- Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration
Child Protection
SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff). An enhanced DBS Disclosure is required for this role.
For more information, please see the attached Job Description below
Applications will be considered on a rolling basis. If you used any AI tools to prepare your application, please submit a separate statement setting out what tools you used and how you used them. As a small organisation we do not discourage the use of AI tools, but we are committed to transparency around how and why they are used.
The client requests no contact from agencies or media sales.
GADN is recruiting for a new Director (Job share – Funding, Finance and Governance)
GADN brings together NGOs and individual experts committed to achieving gender equality and the rights of women and girls in all their diversity across the world. Our Secretariat is a small but highly respected team coordinating advocacy towards the UK Government and supporting our members to promote best practice.
This new position will work alongside the existing Director to provide strategic direction and vision to the network and oversee the organisation’s operational work. In addition, the primary purpose of this role will be to bring in new sustainable sources of funding for the network in an increasingly difficult funding climate, and to ensure the smooth running of financial and administrative systems and Board governance.
We are looking for someone with leadership skills and vision who is passionate about our work and able to enthuse others. The ideal candidate will have a track-record in securing new funds and experience of external representation at senior levels with donors. You will bring experience in management, ideally at a senior level, and an understanding of budgets and financial planning.
This is an 18-month fixed-term position, for 14 hours a week.
If you are interested in applying, please review the job description and complete the application form by 9pm GMT on Wednesday 7 January 2026.
GADN values diversity and inclusion and encourages applicants from all backgrounds and life experiences to join our team. As we continue working to decolonise our practice and build an anti-racist organisation, we actively welcome applications from Black women and Women of Colour who we recognise are under-represented in the UK international development sector. Selection will be based on skill, experience and suitability for the role. If you share our core commitments, we would love to hear from you!
The client requests no contact from agencies or media sales.
Lead the finance for London Black Women's Project, a specialist charity supporting Global Majority women and children who are survivors of domestic violence and abuse. Ensure robust, compliant financial management while helping sustain vital refuge, counselling and legal advice services.
Please note: Given the nature of work and the focus of LBWP, the organisation considers the candidate’s race and sex to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010.
This post is open only to Black and minoritised, i.e Global Majority women.
About the Role
As Finance Manager, you’ll oversee all financial operations, ensuring accuracy, compliance, and strong governance. You’ll manage budgets, forecasts, rent accounting, and reporting to the Board and funders. You’ll also lead a small finance team and collaborate closely with the Director and external accountants to improve systems and drive financial excellence.
Key Responsibilities
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Oversee day-to-day finance: income, expenditure, reconciliations, and supplier payments.
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Support the production of management accounts, cashflow reports, and forecasts.
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Lead budgeting and support managers to monitor spending.
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Manage rent accounting, service charges, and housing benefit claims.
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Ensure compliance with Charity Commission, HMRC, Companies House, and funder requirements.
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Line-manage and support two Finance Administrators.
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Improve financial systems and workflows.
About You
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AAT Level 2 minimum or equivalent.
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At least 5 years’ charity finance management experience.
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Experience with rent accounting, service charges, and housing benefit.
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Strong knowledge of Charity SORP, restricted/unrestricted funds, and financial compliance.
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Skilled in staff management and working with external finance providers.
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High attention to detail, organised, and confident working independently.
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Proficient in financial software and Excel.
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Committed to feminist principles and VAWG-sector work.
Why Join Us?
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Play a key leadership role in a small, mission-driven organisation.
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Support life-changing work with women and children.
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Join a supportive, values-driven team.
LBWP aims to be an Equal Opportunities employer. Considering the nature of work and the focus of LBWP, the organisation considers the candidate’s race and sex to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010.
This post is open only to Global Majority women.
To apply please send your CV and a covering letter providing examples of how you meet the requirements of the role under the column headed ‘CV/CL’ in the person specification. Please ensure you provide examples of how your skills, experience, knowledge and abilities meet the requirements of the role.
Interviews will be held on 15th January 2026.
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.



The Politics Project is looking for an organised and proactive Programme Coordinator – to support our digital presence, office operations and programme delivery. If you love making systems run smoothly, enjoy managing websites, and want your work to have real social impact, this is an exciting opportunity to play a central role in a fast-growing, purpose-driven organisation.
ABOUT THE POLITICS PROJECT
The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK.
ABOUT DEMOCRACY CLASSROOM
Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy.
The network is supported by the Democracy Classroom platform, which brings together over 1000 free educational resources for teachers and youth practitioners.
Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.
ABOUT THE ROLE
As Programme Coordinator, you’ll support the work of our Communications and Networks Team while helping keep our office and digital platforms running seamlessly.
You will:
Website and digital
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Maintain and update the Democracy Classroom website with resources and programme content.
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Work with colleagues to upload reports, blogs and event details.
Operations
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Oversee day-to-day office administration, including supplies, IT support liaison and record-keeping.
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Support finance processes, including invoices, expenses and financial tracking.
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Maintain key operational systems such as our CRM, database and filing systems.
Events and programmes
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Coordinate logistics for meetings and events (online and in-person), including venues, catering and participant communications.
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Support programme delivery by liaising with facilitators, partners and participants.
Team support
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Provide diary management and scheduling support for senior staff where needed.
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Prepare meeting agendas, take minutes and track actions.
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Assist with recruitment, onboarding and HR processes.
You’ll also have opportunities to contribute to wider organisational projects and learn new skills as our work evolves.
The job is based on a 14 month fixed term contract (including a 6-month probation period), with opportunities for extension.
The Politics Project is based in central London, with a mixture of in person and remote working. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required.
Benefits:
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33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year.
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4% company pension contribution.
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Friendly and inclusive environment.
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Professional development opportunities, to upskill and train you.
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Hybrid working from our central London office.
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The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
ABOUT YOU
You are reliable, enthusiastic and highly organised, with a strong attention to detail. You have outstanding organisational and administrative skills. You enjoy solving problems, improving systems and supporting a mission-driven team. You thrive working both independently and collaboratively, and you’re comfortable managing multiple priorities at once.
Above all, you care about supporting young people’s democratic engagement and believe in the values and mission of The Politics Project.
Skills & Experience:
Essential
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Strong administrative and organisational skills with excellent attention to detail.
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Experience of updating and maintaining websites.
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Confident with IT systems, databases, and Microsoft Office/Google Workspace.
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Excellent written and verbal communication skills.
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Ability to manage competing priorities and work to deadlines.
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A proactive, flexible, and collaborative approach.
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A passion for youth democratic engagement, education and politics.
Desirable
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Knowledge of CRM systems and basic data management.
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Knowledge and understanding of the UK education system.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.
TO APPLY:
To apply please submit a CV and a covering letter. The covering letter should be no longer than one side of A4 / a maximum of 500 words. In the letter can you:
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Tell us about your biggest personal, academic or professional achievement.
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Tell us why you think youth engagement in politics is important.
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Outline how your experience matches the essential and desirable skills and experience outlined in the job description - don’t just repeat your CV.
- Give an explanation for any gaps on your CV.
If you use AI tools, please use them thoughtfully. We want to get a true sense of you, your skills and your experiences through your application. Please ask if you need any assistance or require any reasonable adjustments throughout the process.
Please submit your application via Charity Job.
The closing date is 11:59pm, Sunday 11th January. Initial interviews planned for the week beginning 17th January.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Emmaus Hertfordshire and use your finance skills to help transform lives and support people out of homelessness. As our Finance Co-ordinator, you'll bring accuracy, heart and organisation to a mission-driven charity making a real local impact.
Emmaus Hertfordshire is a charity supporting people who have experienced homelessness by providing stable homes, meaningful work, and skills development. Through its social enterprises, the organisation helps individuals rebuild their confidence and independence while contributing to a vibrant, supportive community.
Overall Purpose of the Role
The Finance Coordinator plays a key role in ensuring that Emmaus Hertfordshire maintains accurate, timely and compliant financial information in support of its charitable and social enterprise activities.
You will work closely with the Operations & Finance Manager, Trustees, Chief Executive, staff, companions, and external partners to provide clear financial reporting, strong financial controls, and expert guidance that supports good decision-making across the organisation.
As a proactive member of the Management Team, you will also contribute to financial policy development and continuous improvement of systems and processes, working within the Emmaus values, ethos and principles.
Key Responsibilities
1. Financial Controls
- Maintain effective financial control over all revenue, expenditure, and cash handling across the community.
- Prepare spreadsheets for monthly payroll and pension contributions.
- Support the Finance Manager, Chief Executive and Treasurer in preparing, setting and creating the annual budget.
- Maintain companion rent accounts, Housing benefit and Gift Aid applications.
- Lead the year-end process and liaise with external auditors to ensure an efficient and compliant audit.
2. Financial Reporting
- Produce accurate and timely financial information, including providing information to support monthly management accounts and forecast reports.
- Support the preparation of financial reports for the Board, Committees and senior leadership as required.
3. Financial Analysis
- Undertake financial analysis of business development and new income-generation opportunities to help minimise financial risk.
- Provide analysis and insight to support decision-making across social enterprise operations and to maximise trading income.
4. Additional Duties
- Contribute to the development and implementation of strategic and business plans.
- Attend and actively participate in staff, companion, Trustee and Board meetings where required.
- Review internal controls and identify opportunities for improving financial processes.
- Develop procedure manuals and promote best practice within the finance function.
- Work flexibly as part of the leadership team to meet the wider needs of the charity.
- Undertake any other financial duties required by the Finance Manager and Chief Executive.
Key Tasks
Daily / Weekly
- Manage day-to-day accounting using QuickBooks. (Experience with Zero accounting software would be advantageous)
- Maintain accurate accounting records and financial ledgers.
- Reconcile financial accounts and manage spreadsheets.
- Oversee credit control.
- Administer online banking, cheque handling and payment processing.
- Process invoices, expense claims and payment requests.
- Verify financial calculations in QuickBooks.
- Carry out bank reconciliations and cash management.
- Manage petty cash.
- Manage Companion Allowances.
- Provide ad hoc reports and information to the Finance Manager and Chief Executive.
Monthly
- Prepare and submit salary calculator spreadsheet for Payroll and submit HMRC returns. Manage PAYE payments.
- Manage companion rent accounts and housing benefit records.
- Prepare VAT returns.
- Work with the external accountants to produce monthly P&L and balance sheet reports.
- Complete gift Aid submissions.
- Support our external accountants in preparing documentation for Month End accounts
Annually
- Support the preparation of annual statutory accounts.
- Liaise with external advisers on statutory financial information.
- Assist the Finance Manager, Chief Exec and Trustees with annual budget setting.
Person Specification
Essential Experience
- Minimum 5 years’ experience in financial reporting, planning, budgeting, and analysis.
- Experience using QuickBooks or similar accounting software.
- Ability to work both independently and within a diverse team.
- Experience developing and implementing financial systems and processes.
- Proficiency in IT, including Microsoft Office applications.
Desirable Experience
- Experience in the voluntary/charity sector or in working with a Board of Trustees.
- Experience working with vulnerable adults or those with complex needs.
- Project management experience.
Education / Professional Certification
- Bachelor’s degree in Accounting, Business, or related field.
- Desirable: Additional finance-related training or professional development.
Skills
- Strong financial and analytical skills, with proven expertise in financial reporting.
- Excellent attention to detail and accuracy.
- Strong understanding of business principles and practices.
- Excellent interpersonal, communication and motivational skills.
- Discreet, trustworthy and reliable.
- Effective time-management and organisational skills.
- Ability to work methodically, independently and to deadlines.
- Strong problem-solving and prioritisation skills.
- Competent IT user (Word, Excel, email, internet).
Knowledge and Commitment
- Commitment to confidentiality, data protection and professional boundaries.
- Understanding and embodiment of the Emmaus ethos and principles.
- Desirable: Awareness of issues around homelessness and lived experience.
- Desirable: HR knowledge or experience.
Personal Characteristics
- Belief in the potential of every individual and the importance of community.
- A positive team player with the ability to lead, collaborate and delegate.
- Empathetic and supportive of people from diverse backgrounds.
- Self-aware, self-motivated and calm under pressure.
- Commitment to environmental sustainability and social development.
- Strong commitment to equality, diversity and inclusion.
- Welcoming, non-judgmental and respectful towards companions, staff and volunteers.
General Information
Emmaus St Albans operates its retail six days a week (Monday–Saturday). The Finance Co-Ordinators working hours will be agreed with the line manager, and flexibility is essential.
All roles at Emmaus Hertfordshire involve working with vulnerable people and therefore require strict adherence to professional boundaries and confidentiality. This post is subject to an enhanced DBS check.
Staff must uphold the reputation of Emmaus Hertfordshire by following all policies and maintaining positive relationships with staff, volunteers, companions and Trustees.
You are also expected to engage to some degree with the wider Emmaus movement at local, regional, national and international levels.
We expect all employees to work in an environmentally aware manner, applying value-for-money principles in purchasing decisions.
Volunteers are a vital part of the Emmaus mission, and all staff are expected to support and encourage volunteer involvement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Family Treatment Service (TFTS) is a respected, CQC-registered, not-for-profit mental health clinic based in Wimbledon Village. We provide compassionate, evidence-based care for individuals, couples, and families, with specialist services, and a growing multidisciplinary team.
As we enter an exciting new phase of growth, we are seeking a Managing Director to take over day-to-day leadership from our founding team. This is a rare opportunity to guide a well-established and values-driven service through transition—maintaining our clinical integrity while strengthening operational systems and ensuring long-term sustainability.
Key Responsibilities
- Lead the organisation through a structured transition period, working closely with the founders to preserve TFTS’s ethos and high standards of care.
- Oversee all business and operational functions, including HR, finance, governance, and compliance.
- Ensure full CQC and regulatory compliance, with strong governance and risk management.
- Develop and deliver a strategic plan for sustainable growth, innovation, and service development.
- Foster a positive, inclusive culture—supporting staff wellbeing, communication, and professional development.
About You
- Proven senior leadership experience in a CQC-registered healthcare, charity, or not-for-profit setting.
- Strong commercial and operational management skills with financial oversight experience.
- Excellent interpersonal and communication skills—able to lead with empathy during change.
- Strategic thinker with a track record of implementing operational improvements.
- (Desirable) Experience in mental health or family-centred services and leading organisational transformation.
As part of the recruitment process candidates will be required to deliver a 20-minute online presentation with an opportunity for questions from the panel.
The title is: “How would you approach the first months in this role?”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role
We’re looking for a highly creative, organised, and experienced Marketing and Content Executive to support the delivery of engaging, high-impact marketing across our growing, purpose-led organisation.
Working closely with the Senior Marketing and Campaigns Manager, you’ll play a key role in producing and managing digital content, with a strong focus on social media, web design, and copywriting.
In this fast-paced role, you’ll drive our social media strategy, produce engaging content and blogs, and manage the design and research for our online Suicide Prevention Hubs. You’ll create compelling copy and visuals across multiple platforms and develop email campaigns and marketing strategies to boost our training course sales and sign-ups.
You’ll have hands-on experience with tools such as Mailchimp, Canva, WordPress, Google Analytics, Hootsuite, and Adobe Creative Suite.
We’re looking for someone who is self-assured, able to manage multiple priorities, and deliver high-quality work consistently. You should be comfortable working independently, making informed decisions, and taking ownership of your workload, while receiving guidance, input, and support from your line manager and the Head of Marketing and Communications.
Main Duties and Responsibilities
• Manage the creation and delivery of engaging, on-brand content across social media channels, collaborating with the Senior Marketing and Campaigns Manager to enhance reach and visibility.
• Keep our accounts a safe space by taking swift action on abusive or harmful comments, with full support from the team and training in our Social Media policies.
• Oversee the creation, design, and research of our Suicide Prevention Hubs, collaborating with charity partners, writing compelling copy, and coordinating podcasts and blog content.
• Play a key role in driving awareness, sales, and sign-ups for our training courses through effective marketing and promotion.
• Write and edit high-quality copy for blogs, website pages, emails, social posts, and other marketing materials.
• Design on-brand visual assets using Canva to support social, web, email, and print materials.
• Support the creation of award entries, press releases, and promotional materials as needed.
• Help maintain and update our WordPress website and landing pages, ensuring content is up to date, accessible, and optimised for SEO and user experience.
• Support the setup and delivery of email marketing campaigns, including building emails, managing lists, and reviewing performance.
• Contribute to ongoing audience and campaign research, including SEO keyword research, to inform marketing strategies and content planning.
• Assist with campaign reporting and provide administrative support to ensure smooth delivery of projects.
For this role, you will need
• Proven experience in creating and managing engaging social media content across platforms such as Instagram, X, LinkedIn, and Facebook.
• Experience producing high-quality content, including social posts, web copy, blogs, visuals, and email campaigns.
• Experience using design tools like Canva and Adobe InDesign.
• Excellent copywriting and proofreading skills with an adaptable writing style.
• Experience using WordPress, ideally with Elementor.
• Strong organisational and time management skills with the ability to juggle multiple projects.
• Willingness to learn and take direction and feedback from the Senior Marketing and Campaigns Manager and Head of Marketing, while contributing your own ideas.
• A genuine commitment to supporting vulnerable individuals and a passion for life-saving work.
Bonus points for
• Experience working at the fast pace of a charity.
• Proven experience working remotely in a small team with strong independence and resilience.
• Experience with video creation.
• Experience managing PR enquiries and writing press releases.
• Experience in sales, particularly course sales.
Why Grassroots Suicide Prevention?
At Grassroots Suicide Prevention, we’re committed to building a diverse, inclusive community and workplace where everyone can be themselves and thrive. We value the unique experiences and skills each person brings and actively welcome applications from people of all backgrounds. Our recruitment decisions are made based on skills, experience, and knowledge.
Our employee benefits include:
• Health Cash Plan and Employee Assistance Programme
• Learning and development opportunities
• A creative, friendly, and collaborative culture
Before applying
This role requires grit and resilience due to the remote working environment, sensitive subject matter, fast pace, and the need for flexible multitasking. If you’ve recently been affected by suicide, please consider whether this role is right for you, as some content may be emotionally triggering.
Key dates
Interviews will take place on an ongoing basis. Please note, our team will be taking a short break from 16 December to 5 January. Applications are still welcome, and we will resume shortlisting in early January.
Due to the high volume of applications, we are unable to offer individual feedback at the initial stage. If you do not hear from us, please assume you have not been shortlisted.
Additional information
Grassroots Suicide Prevention is in a period of transition and development, and the post-holder should be aware that their responsibilities may evolve to meet the organisation’s future needs.
We empower people to help save lives from suicide through connecting, educating, and campaigning nationally.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term 12 months
Location: Preferably London but open to other locations where we have an office. (Hybrid working - minimum of 2 days in the office)
Interviews: 13th, 14th & 15th January 2026
Are you passionate about creating unforgettable experiences? Do you thrive in a fast-paced environment where your creativity, organisational prowess, and people skills come together to make a real impact? If so, this could be the perfect opportunity for you!
As a Special Events Executive, you’ll play a key role in delivering dynamic and inspiring events that fuel our mission to support young people. You’ll bring your project management expertise to life, supporting and executing high-profile events with precision, innovation, and a personal touch that leaves lasting impressions.
We’re looking for someone with some experience in event planning and someone who excels in building strong relationships with both internal teams and external partners. You’ll be the driving force behind our events, ensuring every detail is flawless and every goal is exceeded.
If you have a sharp eye for detail, a passion for creating impactful experiences, and a drive to achieve outstanding results, this role is a fantastic next step in your career. Whether you're early in your events journey or looking to take your career to new heights, join us in making a difference for the young people we serve. We’d love to hear from you if this role sounds like something you’d love to pursue!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Events Executive - Specials?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Events Executive - Specials!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
We are recruiting a Support Technician (End User Computing) who will be based in our office in London. This role could be an ideal opportunity for a recent college or university leaver. We are prepared to shape the role to suit those who come from a wide range of experience. Alternatively, the role could be tailored for someone with substantial experience, leveraging their expertise to deliver value on more senior-level tasks and strategic projects.
Your goal is to ensure that every member of our 100+ staff has the equipment, access, software, security, and training needed to help us achieve our vision of a thriving Kingdom economy.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
In Spring 2028, the National Gallery will launch a new, public-facing Research Centre to facilitate and showcase our world-leading research in the history and science of painting. This will be a complex space sitting at the intersection of multiple valued research stakeholders both within and beyond the Gallery, including the Gallery’s own wide array of research-active staff, our Artists-in-Residence, specialist users of our extensive Library & Archive collections, and a research-engaged general public attending events and consulting materials.
We are now recruiting for a new role, a Research Centre Manager, to support in the creative planning and daily delivery of an exceptional experience at the Research Centre. The role-holder will provide vital clarity and consistency in the day-to-day running of this multifaceted space to ensure a smoothly functioning whole. This includes coordinating all aspects of the Research Centre operations, managing staff, ensuring compliance with regulations, and maintaining the Research Centre facilities and administration. They will also think creatively about the Centre’s different spaces and, alongside Gallery colleagues, will help produce exciting research programming.
An ideal candidate will have experience in a comparable multifaceted role, and will bring to the Gallery strong leadership, excellent communication, creative programming, innovative problem-solving, and strong organisational skills to manage both day-to-day operations and strategic planning for the Centre.
This is a full time, permanent position and requires on-site working 5 days per week.
Applications closing date is 2nd January at 23:30hrs.
The client requests no contact from agencies or media sales.
The Deputy Director of Operations (DDO) supports the Director of Operations and Development (DOD) in ensuring the smooth, compliant, and strategic functioning of the ELSC across multiple jurisdictions, including the UK, Netherlands, and Germany.
The DDO line-manages the Finance and Human Resources Managers and provides operational leadership in compliance, finance, HR, coordination, and employee engagement.
The ELSC has four departments (Legal, Monitor & Research, Advocacy & Communications, and Operations & Development) and five work teams (Britain, Netherlands, Germany, EU, Crimes and Complicity).
The DDO coordinates staff gatherings and internal engagement, including planning the annual in-person all-staff event, managing logistics for departmental and work team meetings, and supporting cross-departmental collaboration.
The role also assists the Director of Operations and Development with meeting facilitation and agenda development, co-facilitates weekly remote all-staff meetings, and supports the coordination of the monthly staff assembly.
This role requires exceptional organisational, interpersonal, time-management, and analytical skills.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Demonstrable experience in a senior operations and/or compliance role (5+ years).
- Experience with Finance, Governance, and Human Resources.
- Strong understanding of British, Dutch, and German legal and organisational frameworks (or ability to acquire this quickly).
- Experience organising events, preferably in more than one jurisdiction.
- Experience with line-management.
REQUIRED SKILLS & ABILITIES
- Demonstrated skills in managing HR and Finance functions.
- Demonstrated skills in line-managing a remote team and excellent interpersonal communications.
- Proficiency in English with excellent written and spoken communication skills (English is the working language of the ELSC).
- Excellent understanding and knowledge of the political and human rights situation in Palestine.
- Facilitation proficiency, both remotely and in in-person events.
- Teamwork skills and flexibility; ability to manage time and competing priorities according to organisational needs.
- Highly organised, strong attention to detail, driven, with excellent strategic planning and problem-solving skills.
- Ability to prioritise and delegate tasks and manage a busy workload.
- Commitment to anti-racism, anti-discrimination, and equal opportunities.
- Willingness to travel and work occasional unsocial hours as required.
- Flexibility within the broad remit of the post.
DESIRABLE EXPERIENCE AND SKILLS
- Graduate in Business Administration, Law, Human Resources, Public Policy, Public Administration, Sociology, or other relevant fields.
- Master’s Degree in a related field.
- Basic knowledge of International and European law.
- Proficiency in German, Dutch, or Arabic.
MAIN DUTIES AND TASKS
Management
- Line manage Finance Manager and Human Resources Manager.
- Schedule regular 1:1 meetings with direct reports, provide guidance on division of tasks, and monitor workload.
- Support direct reports in the implementation of Finance and HR strategy.
Compliance
- Ensure compliance for ELSC entities in the Netherlands, Britain, and Germany.
- Ensure Dutch insurance compliance and associated operational requirements.
- Review and monitor payroll monthly.
- Lead the establishment of a German legal entity, working with external advisors as needed.
- Oversee the British office operations, including the evaluation of office space.
- Conduct a review of office costs and usage.
- Provide administrative and logistical support to the Senior Legal Committee where needed, including facilitation and documentation.
Staff Coordination
- Plan and oversee the in-person all-staff gathering (2026) in coordination with the ELSC executive management team.
- Coordinate the logistics of annual departmental gatherings.
- Organise Work Team gatherings, supporting cross-departmental collaboration.
- Support the Director of Operations (DOD) with facilitation and agenda development for internal meetings.
- Facilitate 50% of Remote All-Staff Meetings (60min, weekly).
- Support the coordination of Monthly Staff Assemblies.
People & HR
- Oversee HR policy implementation and delivery of the annual People Strategy.
- Support the HR Manager in leading HR operations and in the recruitment and induction of new staff.
- Oversee the development of an Organisational Handbook.
- Review and improve the performance review process.
- Establish promotion guidelines to create transparent career progression pathways.
- Maintain and update the Organisational Chart quarterly.
- Review the Organisational Wiki (“The Fridge”) yearly.
Finance
- Oversee ELSC financial operations.
- Support the Finance Manager, providing oversight and strategic direction.
- Ensure effective operation of the Finance Committee, led by the Finance Manager.
- Review and distribute monthly financial reports to Department Heads via the Finance Committee.
- Ensure monthly financial summaries are reported to Work Teams through the Senior Legal Committee.
- Oversee completion of the organisational audit.
- Support short-term investment strategies.
- Monitor and report on operational budgets, ensuring accountability and fiscal responsibility across departments.
- Liaise and coordinate with the ELSC Treasurer Board member.
Training
- Standardise training and qualifications frameworks across departments to ensure transparency, fairness, and consistency in line with the ELSC Pay & Benefits Scale.
- Lead investment in staff training and development initiatives to strengthen organisational capacity.
- Support the qualification and professional development of junior legal staff through structured learning pathways in three jurisdictions with the support of the Director of the Legal Department.
Director of Operations
LEF
Reporting to Chief Executive
London/Hybrid 2 days per week in the office, ideally Tuesdays and Thursdays (off Tottenham Court Road, WC1E 7EB)
6-month FTC
Salary £70,000 - £95,000 depending on experience (pro rata for part time)
Full time, 35 hours per week (part time considered) with flexible working
Excellent benefits including 30 days annual leave plus bank holidays (pro rata for part time and for FTC) pension, private healthcare, employee assistance programme
Are you a strategic and values-led leader with significant senior experience leading core support functions, including HR, IT, organisational infrastructure, and contract and supplier management, and available for an interim contract starting in January?
Charity People are delighted to be supporting LEF, an independent foundation supporting communities across the UK to use the law to create a more just and equal society, to recruit an Interim Director of Operations.
LEF was established as the Legal Education Foundation in 2012. Over the years, the organisation has grown into providing broad support for organisations in relation to law and social justice, and, in 2025, they became LEF with a focus on the potential of the law to strengthen the power of communities to create a more just and equal society.
LEF is entering a bold new strategic phase, following a transformative rebrand and renewed focus on the power of communities to use and shape the law to achieve social justice. With financial assets exceeding £280 million, LEF is uniquely positioned to build bridges between the law and communities facing injustice, to tackle the root causes of inequality.
The Director of Operations is a member of the Senior Management Team. The overall purpose of the role is to work with colleagues across the organisation to develop and oversee effective and efficient administrative, IT, finance and operational policies, systems and services to support delivery of the foundation's strategy, while ensuring that these policies, systems and support services uphold the foundation's culture and values.
The Director of Operations also plays a key role in shaping and sustaining an inclusive, collaborative and values-driven organisational culture, ensuring that systems, processes and ways of working promote staff wellbeing, equity and learning across the organisation.
Key responsibilities
- Strategic Leadership: Provide organisational leadership across core operational functions and contribute to SMT and Board decision-making to ensure effective, compliant and future-focused operations.
- Human Resources: Oversee HR strategy, policies and processes to create an inclusive, supportive and high-performing workplace.
- Digital, IT, Facilities & Infrastructure: Ensure robust, secure and efficient digital, IT, facilities and infrastructure systems that enable staff to work effectively across all locations.
- Finance: Lead and support the finance function to maintain strong financial planning, control, compliance and investment oversight.
- Governance: Maintain effective governance structures, ensure regulatory compliance and provide clear, timely information to the Board and committees.
Who we're looking for:
We're seeking a strategic and values-led leader with
- Senior experience leading core support functions, including HR, IT, organisational infrastructure, and contract and supplier management.
- Strong strategic and operational leadership skills, with the ability to translate organisational strategy into effective systems, processes and delivery.
- Experience overseeing organisational risk, compliance, data protection and safeguarding frameworks, or the ability to develop these confidently.
- Proven ability to engage constructively and authoritatively with the Board of Trustees and its committees, providing clear information, insight and challenge.
- Excellent organisational, planning and project management skills, with the ability to manage multiple priorities in a fast-moving environment.
- Experience leading and developing staff teams, demonstrating excellent interpersonal skills, emotional intelligence and a collaborative, empowering leadership style.
- Deep understanding and commitment to equality, diversity and inclusion, with experience building diverse teams and fostering inclusive, trust-based cultures.
- Strong analytical and critical thinking skills, with sound financial literacy and the ability to interpret and communicate data and organisational information.
- Excellent communication skills, including the ability to write and speak clearly, persuasively and with authority.
- Eligible to work in the UK.
- Commitment to the Foundation's vision, mission and values, and to working in ways that advance social justice.
Senior experience in the foundation or wider voluntary sector, ideally with insight into the needs of social justice organisations and voluntary sector infrastructure is desirable.
LEF is based near Goodge Street tube station (WC1E 7EB). You will need to be willing to attend the office at least twice a week, as well as be able to attend meetings and events across London. This is an interim role for 6 months. LEF will be recruiting for the permanent position early next year and the successful candidate will be open to apply. Candidates will need full right to work in the UK, and the role is subject to satisfactory references. The ideal start date for the candidate will be mid/late-January so you will need to be immediately available or able to start in January.
How to apply
The application process is CV and answers to three questions to form your Supporting Statement. For more information and for the full Job Pack, please share your CV via the link below. The closing date is 9am on Thursday 18 December. Interviews will take place on Thursday 15 and Friday 16 January.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
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Summary
EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.
Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance.
Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in the UNESCO-backed $1 million Global Teacher Prize.
We are excited by our future.
About this role
The Global Head of Operations is a new role being introduced in 2026 with the core purpose of strengthening systems, processes and strategic delivery across both EduSpots Global and EduSpots Ghana, offering hands-on support to the CEO and wider staff across a range of areas.
In this senior role, you will work closely alongside the CEO, offering her the advice and skills needed to move EduSpots successfully through a complex period of growth in a challenging fundraising context, enabling more learners and Catalysts to participate in a unique community-led model of education, whilst sharing our practice more widely.
We are looking for an organised and empathetic strategic leader, ideally with strong or developing skills across project management, finance, HR and MEL skills and an ability to work independently in a fast moving work environment.
This role has the potential to grow into a Director of Global Operations or Deputy CEO role in time for outstanding candidates, and carries significant organisation-wide responsibility.
Candidates should hold a genuine passion for educational equity, a strong belief in the power of community-led models to transform lives at scale and a high level of flexibility in a fast-changing yet friendly and playful work environment.
Whilst this role is remote, and open to all global candidates, you will need to have understanding and experience of UK law, accounting and policy development, or a strong appetite to build experience in this area quickly.
Main duties and responsibilities
Systems
- Work with the CEO and staff to proactively strengthen systems and processes across the organisation, including monitoring, evaluation and learning frameworks and operations.
- Support the wider team with IT, including general skill development, leading the Google Space system.
- Monitor compliance to organisational policies and lead the quarterly review of the organisational risk register, working with the Ghana Head of Operations.
Finance
- Work with the Finance and Admin Officer to produce monthly and quarterly global management accounts, cash flow analysis and to complete the annual audit.
- Lead the financial planning of the organisation, working with the CEO and the Ghana Head of Operations to create the annual budget.
- Work with the Ghana Head of Operations to strengthen financial systems, processes, and training across the organisation.
- Work with the Ghana Head of Operations to prepare budgets for funding bids as needed.
- Work with the grants team to track grant spending and produce consolidated financial reports (including expenditure from the UK and Ghana) for donors.
- Ensure EduSpots’ new accounting software (QuickBooks) is fully embedded and utilised.
- Oversee bank account management, including payments, checking bank statements, and reviewing bank reconciliations for UK and Ghana.
- Ensure staff payroll (likely to be outsourced) and payments to freelancers / consultants are done accurately and in a timely manner.
HR
- Work alongside the CEO, Head of Operations, Safeguarding and Inclusion Managers and wider staff to develop strategies to sustain and strengthen a high performing and friendly work culture.
- Work across the team to strengthen HR and performance management structures, informed by best practice and legal frameworks.
- Lead the recruitment of staff, consultants and volunteers in the UK (advertising roles, drafting contracts, contacting referees and completing all filing and administration relating to recruitment).
- Onboard new staff, provide training on policies and procedures, and track key information (leave, appraisals, etc) for UK staff.
- Regularly review and keep the Staff Handbook up to date.
- Depending on skill-set, work with the CEO to lead professional development for staff across the organisation, liaising with trustees and advisory group members.
Administration & Governance
- Manage and maintain databases and our Google Drive system.
- Ensure compliance with GDPR and adherence to our child safeguarding and protection policy.
- Maintain insurance renewals, tracking and filing.
- Review and keep up to date all organisational policies in line with current legislation, working with the Trustees and Directors.
- Assist the CEO in the administration relating to EduSpots’ governance, including board meeting arrangements and minute taking.
- Support the CEO in all ad-hoc tasks that arise, working closely alongside her to ensure the smooth running of the organisation.
Strategic insight
- Work closely with the CEO and staff/Catalysts across the organisation to ensure all EduSpots’ decision-making is strategic and in the best interests of the Catalysts, Sparks and Communities we partner with.
Other areas
- Depending on experience, you may in time take on management responsibilities for some staff, but this role is principally a systems strengthening and quality improvement role, working closely with the CEO to offer advice and additional capacity.
- Depending on experience, you may support with grants writing / management and/or community fundraising. Experience of fundraising would be of significant benefit to the organisation in this key leadership role.
Personal Specification
Essential
- Minimum of 7 years’ experience of operations in a small/medium charity context.
- Self-starter with the ability to hit the ground running and work with minimal supervision with high levels of flexibility.
- Self-motivated, with an ability to motivate and energise others.
- High level strategic understanding, critical thinking and the ability to strengthen systems in a fast-paced high performance environment.
- Excellent communication, both oral and written.
- The ability to thrive and adapt in a fast-paced, creative and impact-driven culture.
- Strong administrative skills with a high level of attention to detail.
- Experience in creating user-friendly tools and processes to support project and quality management.
- Experience using Google Suite, with strong Excel skills.
- Tech savvy – ability to learn new tech tools efficiently.
- Experience coordinating others.
- Excellent interpersonal and teamwork skills with strong empathy and cultural sensitivity
- Strong personal alignment with the mission, vision and values of EduSpots.
Highly desirable
- Experience supporting charity Boards, and working with external bodies including auditors, tax authorities, and other official bodies is highly desirable.
- Experience complying and strong familiarity with UK charity regulations and requirements.
- Experience preparing budgets and financial reports for donors/grants.
- Experience of working in a cross-cultural team.
- Experience of working with an international charity would be advantageous.
Please send a tailored covering letter and CV addressed to the CEO Miss Cat Davison by Wednesday 31st December with a hope to meet shortlisted candidates for a first-round interview in the week starting Monday 12th January.
The client requests no contact from agencies or media sales.
Operations & Finance Manager
Contract: 12 Month (view to extend)
Function/Team: Development
Location: London, UK
Hours: Part-time (3-4 days/week)
Reporting to: Director of Development
Salary: £33,410 - £36,678 (pro rata)
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.
This role will sit within the Development Team to support the smooth and efficient operation of the charity. This role will assist in managing financial processes and lead on key people operations to maintain a transparent, inclusive, and positive working environment.
This position is ideal for someone seeking part-time work who holds previous experience working in a finance team, but is seeking a more diverse role that also includes opportunity to enhance operating systems, policies, and practices of the organisation for smooth running.
Finance Operations
· Oversee the Operations Officer to reconcile transactions, issue invoices, process payments, and file quarterly Gift Aid claims ensuring accuracy.
· Prepare regular budgets, cash flows, and clear financial reporting for the Senior Leadership Team to support data-driven decision-making.
· Manage STOP THE TRAFFIK’s bank accounts, ensuring the safe handling and ethical investment of reserves.
· Produce quarterly financial papers for the Board of Trustees and lead on the annual audit process, preparing all necessary documentation for external auditors.
· Liaise with the Oasis Finance Department who support STOP THE TRAFFIK to ensure smooth coordination of accounting processes and compliance with organisational standards.
People Operations
· Review organisational policies annually, ensuring they reflect current legislation and best practice, with support from the Operations Officer.
· Serve as the organisation’s Data Protection Officer (with access to pro-bono legal and data protection advisors).
· Oversee recruitment processes, supporting hiring managers to ensure equitable, transparent, and inclusive hiring practices.
· Coordinate quarterly team surveys, analyse feedback, and make recommendations to strengthen workplace culture and wellbeing.
· Maintain our network of pro-bono legal advisors and support staff in accessing timely advice on contracts or compliance matters.
· Manage the internal legal sign-off process and maintain clear records and documentation.
Note, this role will be supported by our parent company’s financial team who will continue to manage payroll, HR records, and sign-off all accounts.
Benefits:
· A friendly, supportive team environment.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work Scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role. Applications accepted on a rolling basis. Only applications sent via email will be considered to ensure an equitable review process.
We cannot sponsor applicants for this role.
Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector. We are looking for a surveyor with a proven track record in revenue generation and new business development who can work with a small team of dedicated professionals.
ABOUT THE ETHICAL PROPERTY FOUNDATION
The Ethical Property Foundation (“EPF”) is unique: the UK’s only dedicated property advice charity for the voluntary sector. (Registered Charity number 1101812 in England & Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation.
Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures.
We are a small, dynamic, and enterprising not-for-profit. Our services comprise free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy. In 2023, we launched the voluntary sector’s first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation.
We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis.
JOB DESCRIPTION
The Head of Property Advisory is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation’s Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility:
1. Developing the Affordable Consultancy
The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include:
· Identifying potential clients and proactively seeking opportunities to bid for work.
· Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs.
· Developing and maintaining relationships with key partners, including Lloyds Bank Foundation.
· Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes.
· Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams.
· Ensuring EPF communication channels appropriately promote our services.
2. Management of Property Advice Team
The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy:
· Developing and maintaining appropriate processes and templates for development and delivery of work. Disseminating as necessary and ensuring processes followed by team members.
· Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained.
· Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquires who may require affordable consultancy services.
· Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability.
· Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support.
· Delivering excellent customer care by coordinating the Foundation’s support to charities until their project is resolved.
· Supporting the team to ensure property materials for training and online guidance are accurate and appropriate.
3. Additional duties may include:
· Representing the Foundation and presenting at external events.
· Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge.
· Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation.
· The Foundation requires all employees to work with due regard for the Foundation’s ethos and policies including health and safety, equality and the environment. All our team must have DBS clearance.
The client requests no contact from agencies or media sales.