Senior administrator jobs

Job Purpose

We are looking for a CEO with a passion for animal welfare, who will contribute to our mission of rescuing, rehabilitating, and re-homing animals in need. Our new CEO will want to actively promote kindness and the prevention of cruelty to animals, and be driven by a desire to give those in our care a second chance in finding their forever home.

They will expand our profile across the Blackpool and North Lancashire region, working closely with the trustees to create a robust business plan, and have overall responsibility for the Branch Centre, our shops and the day to day running of the charity 

Role Responsibilities

People

Have overall responsibility for all branch employees, including recruitment, employee development and performance assessment.

Income Generation, Fundraising and Publicity

Lead income generation, actively championing and contributing to fundraising events, whilst introducing new ideas and new activity.

Have overall responsibility for the Branch retail operation, working closely with the managers to ensure that individual shops meet annual sales targets.

Work with the trustees in developing the retail strategy and the growth opportunities of new outlets. 

Digital Media and Marketing

Be responsible for developing the use of digital media to deliver the charity's vision, mission and strategy.

Work with the trustees to develop a marketing strategy, helping our Branch reach more people and generate additional income.

Financial Performance, Governance and Administration

Together with the trustees, develop and implement robust policies, procedures and controls in line with RSPCA guidelines and law, and produce annual budgets and reports for the Branch.

Security, Maintenance and Health and Safety

Ensure the Branch fulfills its duty of care for the health and safety of employees, volunteers and others on site, and have overall responsibility to ensure that the buildings, land and equipment belonging to the Branch are maintained in a safe and secure manner. 

Animal Welfare

In collaboration with the Animal Centre Manager, ensure the Branch delivers on its commitment to care for and ensure the welfare of animals, overseeing compliance with RSPCA standards and policies, relevant legislation and best practice in the provision of animal welfare services.

Person Specification

You have:

• A passion for the care and welfare of animals
• A proven track record of leading and motivating people to deliver the strategic aims of a business/charity
• Excellent written and verbal communication skills, and also the ability to listen to the opinions of others
• Excellent organisational skills and the ability to multi-task
• A desire to design and implement systems and processes, enabling delivery of our overall strategic aims
• A full UK driving licence

You have expertise and experience in:

• Operating at a senior strategic leadership level
• Project management and business planning
• Business development and growth
• Budget management
• Business and financial reporting
• The use of technology and digital media

You are:

• Flexible, with an ability to adapt to different situations and willing to 'get your hands dirty'
• A people person who is approachable and enjoys working with others, communicating effectively to build strong relationships
• Proactive and forward-thinking with an ability to plan ahead 
• Able to prioritise conflicting demands and thrive under pressure
• Committed to the highest levels of integrity and effort

Shortlisted candidates will be contacted after the closing date and Interviews will be held on a day to be confirmed in June.

A unique team of artists, performers, play specialists and fun-devotees, The Flying Seagull Project is dedicated to ensuring no childhood passes without proper play, big belly-laughs, and everyone feeling valuable. We work across the UK and internationally, sharing circus, music, art, dance and play experiences with children and communities facing the harshest crises due to poverty, war, isolation and illness.

We create safe spaces, either in our big top tent or an empty car park or wherever we can take over a corner, to ensure that every child feels safe, seen and special. The locations we work in include refugee camps, institutions, refuges, marginalised communities, hospices and community centres. What unites us is the energy, determination and commitment to creating genuine childhood joy for those starved of that basic right and making magical memories that can last forever.

Our UK-based, medium-sized charity is led by CEO Ash Perrin, with 6 core staff and a team of highly experienced crew and volunteers. We also have a Netherlands hub and a Norway hub, both with their own governance but all part of one global Seagulls team. We are a dynamic and friendly organisation, dedicated to delivering a huge impact with limited resources, and are looking for people who are driven and who share our mission.

The role

The Global Team Coordinator is a varied and essential new role in the charity that will combine all our people management functions, supporting our international delivery teams, our core team and our vital administrative functions. The central purpose of this role is helping us to engage, support, recognise and retain our most valuable asset: our amazing team of international skilled performers, volunteers and core team.

You’ll be responsible for all things people-related: from ensuring the right people are booked on, supported and looked after on projects; to helping us continually find and train an international, diverse team of new recruits; to establishing an engaging rewards and recognition programme to motivate and retain our fabulous people.

On a practical level, you’ll work closely with our Global Projects Coordinator, to ensure that all our projects across the world are properly staffed and that all our people’s transport, travel, accommodation and logistics are booked and in order; you’ll liaise directly with our delivery teams to ensure they are well supported, rewarded and retained; and you’ll liaise with our office and Senior Leadership teams to carry out relevant administrative tasks to make sure our international operational and booking systems and databases are perfectly organised and efficient.

At a cultural level, the role requires a confident, dynamic, personable and creative person who brings experience, energy and ambition. As a brand-new position, this role will also work closely with our CEO and with our Executive Director to trial new ideas and approaches to recruiting and managing an international, diverse team of people, and to cultivate the best environment for our team to flourish and achieve.

An exceptional people-person, with experience in administration, team support and management (although there are no direct line management responsibilities), you’ll be able to demonstrate excellent communication, organisation, collaboration and coordination skills.

Location: remote with occasional travel for meetings.
Reports to: CEO.

Responsibilities

Team coordination:

• Manage all team calendars, team bookings and team logistics for all global projects (except Norway and Netherlands national tours).
• Liaise closely with the Global Projects Coordinator to understand project requirements, booking relevant core and volunteer team on to every project (accommodating individuals’ particular disability, culture, religion, health or support needs).
• Book all team travel and accommodation on all global projects.
• Identify, recruit and arrange training for local team in international locations to join our projects.
• Liaise with our Norway and Netherlands hubs to ensure team scheduling and support is joined up across the global organisation.

Team recruitment and retention:

• Research, identify and network with international partners, colleges, universities, drama schools and youth organisations, to recruit and maintain an international, diverse pool of talented core and voluntary team to deliver our projects.
• Work closely with the CEO to run international recruitment initiatives, to identify and recruit a diverse, international pool of performers and volunteers.
• Organise and manage new core and voluntary training programmes around the world.
• Promote, manage and maintain a database of relevant non-performer volunteers to support the organisation’s core functions globally.

Team support and engagement:

• Develop and run a rewards and recognition programme to motivate all global team and volunteers.
• Carry out regular and appropriate team engagement activities and initiatives, to maintain excellent working culture and morale.
• Manage our team Wellbeing Programme for all our international core and volunteer teams.
• Identify and coordinate specific external training, to continually develop the teams’ abilities and professional skills.

General administrative tasks:

• Update and maintain global shared team calendars, relevant document logs and planning spreadsheets.
• Manage and update our global Client Management System, Salesforce.
• Manage, update and maintain all international core and volunteer team records and entries via our team booking system, Better Impact.
• Work closely with the Global Projects Coordinator, Executive Director and CEO to support with administrative tasks as required.

The ideal candidate

Dynamic, confident, friendly and creative, you will be an energetic team player, keen to build our reach and our capacity. Confident, with experience coordinating international teams, with fluent English and ideally at least one additional language, you will help recruit and look after all our team, maintaining an excellent working culture within the organisation.

Skills and experience

• A good level of demonstrable experience in administrative/logistical roles.
• Team management and coordination experience, ideally across multiple international locations.
• Excellent organisational skills and attention to detail.
• Project management experience including setting and meeting clear targets and outcomes.
• Digitally savvy with great IT skills.
• Knowledge of Better Impact or similar digital team management systems.
• Excellent people and communication skills.
• Strong interpersonal and networking skills.
• English-language fluent, and additional languages desirable.
• Willingness and ability to juggle multiple priorities and a varied workload.
• Self-sufficient, with a can-do attitude in a challenging and evolving environment.
• Comfortable working to targets, managing KPIs and delivering to deadlines.
• Commitment to The Flying Seagull Project’s vision, mission and values.

Department: Insight, Policy, and Communications

Reports to: Outreach Programme Manager

Location: Home-based, with regular travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in the South, South West and South East of England, but some travel to other areas of the UK may be required.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.

This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.

Key Responsibilities

Programme Support & Delivery

• Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
• Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
• Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
• Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.

Stakeholder & Community Engagement

• Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
• Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
• Build relationships with community leaders and partner organisations, strengthening outreach efforts.

Monitoring & Reporting

• Assist in data collection and impact tracking to measure outreach programme success.
• Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
• Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.

Communications & Marketing Support

• Support the development of marketing materials and communications to promote outreach events and initiatives.
• Ensure that outreach events are effectively publicised within local communities through digital and print channels.

Person Specification

Essential Skills & Experience:

• Experience in event coordination, community outreach, or programme administration.
• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent verbal and written communication skills, with the ability to engage diverse audiences.
• Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
• Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
• Self-motivated and proactive, able to work independently while supporting a small team.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.
• Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.

Desirable:

• Experience working in the energy, charity, or community outreach sectors.
• Knowledge of grant funding processes and working with funded organisations.

This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.

Please note we are not able to offer sponsorship. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

Department: Insight, Policy, and Communications

Reports to: Outreach Programme Manager

Location: Home-based, with regular travel across England, Scotland, and Wales

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in Scotland, the North of England, and Wales, but some travel to other areas of the UK may be required.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.

This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.

Key Responsibilities

Programme Support & Delivery

• Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
• Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
• Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
• Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.

Stakeholder & Community Engagement

• Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
• Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
• Build relationships with community leaders and partner organisations, strengthening outreach efforts.

Monitoring & Reporting

• Assist in data collection and impact tracking to measure outreach programme success.
• Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
• Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.

Communications & Marketing Support

• Support the development of marketing materials and communications to promote outreach events and initiatives.
• Ensure that outreach events are effectively publicised within local communities through digital and print channels.

Person Specification

Essential Skills & Experience:

• Experience in event coordination, community outreach, or programme administration.
• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent verbal and written communication skills, with the ability to engage diverse audiences.
• Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
• Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
• Self-motivated and proactive, able to work independently while supporting a small team.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.
• Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.

Desirable:

• Experience working in the energy, charity, or community outreach sectors.
• Knowledge of grant funding processes and working with funded organisations.

This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.

Please note that we are not able to offer sponsorship. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

About VODG

The Voluntary Organisations Disability Group (VODG) represents over 130 organisations within the voluntary sector whose work is focused on enabling disabled people of all ages to live the lives they choose. VODG believes that an ambitious, reliable and vibrant voluntary sector that works together is critical to achieving this aim.

VODG’s mission is focused on two key areas – enabling our members to be the best they can and improving the environment in which our members operate.

VODG believes that our membership approach and operations should centre around the views of disabled people and be influenced by professional expertise.

Introduction to the role

The coordinator role is crucial in enhancing the productivity and efficiency of the leadership team within the organisation. Serving as a central point of contact, this position involves a diverse range of responsibilities, from managing executives' calendars and coordinating meetings to handling communications with professionalism and discretion. By implementing improvements to organisational processes and maintaining meticulous record-keeping, the coordinator role contributes significantly to the smooth operation of daily activities of the organisation.

Additionally, the role involves coordinating events, assisting with project administration, and supporting financial reporting, all while embodying the core values of the organisation.

This position not only demands strong organisational skills but also a proactive approach to achieving corporate objectives and fostering a collaborative work environment. 

Purpose of role 

The Operations Coordinator will: 

• Act as a central point of contact, managing executive calendars, coordinating meetings, and facilitating effective communication while maintaining a high level of professionalism and discretion. 

• Be responsible for improving organisational processes, ensuring meticulous record-keeping, and contributing to the seamless execution of daily activities.

• Coordinate events, project administration, and financial reporting, all aligned with the organisation's core values. 

Specific responsibilities and duties 

Administrative Support  

• Assist with a variety of administrative tasks that enhance the productivity of the leadership team, such as scheduling and coordinating meetings, managing executives' calendars with attention to priorities, and organising files and documentation for easy access.

• Identify and implement improvements to existing organisational processes and procedures to boost efficiency, ensuring that the team can operate at maximum effectiveness. 

Communications  

• Act as a central point of contact for both internal team members and external stakeholders, handling communications with a professional demeanor.

Meetings  

• Collaborate closely with the Business and Operations Manager to support the overall management of meetings, including preparing detailed agendas, taking comprehensive minutes during meetings, and circulating documents to all participants in a timely manner, ensuring that all follow-up actions are clearly outlined. 

Event Coordination 

• Coordinate a variety of events and meetings, supporting logistics such as venue selection, catering orders, accessability requirements and technical arrangements.

• Assist in the planning and scheduling of member events and meetings, ensuring all details are attended to, such as invitations, attendee confirmations, and venue preparations. 

Project Administration 

• Maintain comprehensive administrative records relevant to projects, ensuring that all documentation is current and easily accessible to project team members. 

Record Keeping 

• Establish and maintain accurate records, comprehensive databases, and organised documentation related to office operations and employee activities, including diligent management of the CRM system to ensure timely updates and accuracy of information. 

Finance 

• Assist with the preparation of financial statements and reports, maintaining accurate and organised accounting records, and supporting the reconciliation of accounts to ensure data integrity.

General 

• Support the organisation to achieve its corporate objectives. 

• Be a proactive and professional representative of VODG and its values at all times, including in relation to the prioritisation of your own responsibilities and professional development. 

• Undertake such duties as may be deemed necessary by the CEO and/or the line manager that are commensurate with the level of this post. 

Registered Care Manager

Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Cumbria Emmaus House!

We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care and hospitality team at Emmaus House, a warm and welcoming 26-bed Christian residential care home located in the scenic town of Whitehaven, Cumbria.

This role is more than just a job – it’s a calling. We seek a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local support groups to maximise voluntary help and spiritual support available;;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Hours:

Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 

• Salary: £47,000 to £50,000 per annum 
• 5 Weeks' paid holiday per year as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Emmaus House is waiting for you! 

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.

Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.

Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.

The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.

Salary: £46,000-£51,000 per annum depending on experience.

How to apply

Download the application pack from our website which includes a full job description and person specification.

The deadline for applications is 9am on Wednesday 7 May 2025.

1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices

To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.

Completed application forms should be returned to Create with the job title in the subject field).

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.

No agencies / consultancies.

The Role

The key purpose of this role is to work as a “right hand” to the Associate Vicar, as an Executive Assistant and lead of key projects. Listed below are the key elements that the role holder will be doing:

Email, Diary Management & General Administration

• Drafting high volume of emails, correspondence, enquiries, managing the email inbox and ensuring that replies and responses are timely and appropriate
• Oversee diary of AV and manage key dates and appointments in church cycle, book and set-up appointments, coordinate meetings, set-up Zoom links, include briefing notes for AV and coordinate all relevant information for meetings
• Handle administrative duties on behalf of the AV including supporting with rotas for clergy, key comms (internal and external), congregational comms, review information as first point of contact and assist AV with supporting duties
• Assist the AV with processing of expenses and approve expenses with AV’s authorisation and oversee the reconciliation of the AV’s credit card on a monthly basis
• Research and support as needed related to preaching assignments and other projects related to other ministry areas
• Assist AV with key comms with donors, key stakeholders including PCC, church wardens and HTB Group Entity Heads
• Represent AV at a senior level with internal and external parties and assisting with sensitive pastoral matters
• Assist the AV with travel arrangements, booking train tickets and flights, arranging hotel accommodation, organizing schedules, managing insurance requirements and adhering to all HTB Group policies relating to travel and assisting AV with expense
reimbursement and processing regularly

Sunday Services

• Support AV in the running and oversight of 10 services across 6 sites at HTB and specifically with the 9.30am and 11.30am services at HTB Brompton Road
• Organise information and map out strategy and plan for special services, key points in the church calendar (Christmas, Easter, Vision series, Leadership Conference, Focus)
• Liaising with external speakers, processing honorariums, handling comms and coordination logistics for all outside speaker invitations and serving as the point of contact for guests – including sourcing books and resources, organising transportation, liaising with speaker team and coordinating with Director of Comms on any major requests

Budget, Strategy & Governance

• Assist AV with budget and strategy and annual salary review process for all HTB staff and also help with HR and recruitment issues where necessary
• Assist AV with strategy documents for HTB and the annual strategy process to ensure all HTB ministry departments aligned with overall goals and objectives for HTB set by the vicar
• Ensure accountability and clear communications with HTB Department Heads for all ministry areas and drafting of internal comms for internal HTB staff team

PCC & wider Church of England

• Assist with drafting PCC reports and documents for HTB where needed working closely with the Group COO’s office
• Support AV with communications with Chelsea Area Deanery, Kensington Area Council and all wider Church of England matters and requests (Diocese of London, Archdeacons, Legal Agreements, etc)
• Help HTB to ensure it is compliant with all C of E requirements and maintains good working relationships with the Diocese of London
• Support AV to ensure that all safeguarding matters/requirements fulfilled and clear communication with Safeguarding Officer
• Assist AV with managing matters relating to HTB’s accessibility matters (i.e. disability and special needs), sustainability policy and approaches, recruitment and staff policies, etc.

Project Management

• Support AV with any special projects or assignments as needed – i.e. School of Preaching Course, special Alpha projects, Electoral Roll, crisis management, projects for the PCC, key events, donor comms, fundraising and stewardship, racial diversity working group matters, research assignments, etc.

The Right Candidate

• This role requires strong skills in administration, attention to detail, writing and drafting and excellent organisational skills.
• Experience supporting a senior leader or C-Level executive in a supporting capacity in a fast-paced and fast-moving organisation.
• A strong Christian faith and an active member of HTB, worshipping regularly at one of HTB's services or church plants.

Accounts and Business Officer

We are seeking a detail-oriented, entrepreneurial, and innovative Accounts and Business Officer to join the team at the charity’s headquarters in Rugby. 

Position: Accounts and Business Officer

Salary: £26,000 - £27,500 per annum

Location: Rugby, Midlands

Hours: 30 hours per week, Monday – Friday

Contract: Permanent

About the Role

As an Accounts and Business Officer, you will play a vital role in ensuring smooth financial operations within the organisation. Working closely with the Finance Manager and Senior Leadership Team, you will manage invoicing, payroll, and accounts while also supporting the development and closure of side businesses linked to the charity.

Key Responsibilities:

• Financial Management: Raise and process invoices, manage accounts payable/receivable, and ensure accurate financial transactions.

• Payroll Processing: Operate Sage payroll systems to process salaries and maintain compliance.

• Business Development: Support the start-up and closure of side businesses, ensuring financial sustainability.

• Financial Reporting: Maintain financial records, assist with audits, and provide insights for strategic decision-making.

• Collaboration: Work closely with HR, management, and leadership teams to support financial planning and business operations.

• Process Improvement: Identify opportunities for innovation and efficiency within financial and business functions.

• Any other tasks commensurate with the work of the organisation in agreement with the leadership team

About You

We are looking for an enthusiastic and solution-focused professional with:

• Experience in accounts management, business finance, or a related role.

• Proficiency in Sage payroll software and financial record-keeping systems.

• Strong knowledge of invoicing, accounts payable, and receivable processes.

• An entrepreneurial mindset, with the ability to support business development.

• Excellent organisational and time-management skills.

• Strong communication skills to engage with multiple departments.

• A qualification in Accounting, Finance, or Business Administration (desirable).

About the Organisation

The charity is a UK-wide voluntary organisation based in Warwickshire, dedicated to building inclusive communities founded on justice, advocacy, empowerment, and friendship. They specialise in supporting individuals of all ages who are isolated or at risk of exclusion, pioneering Circles of Support, Independent and Collective Advocacy, Person-Centred Planning, and full participation in mainstream life. 

Other roles you may have experience of could include: Accounts Manager, Finance Officer, Business Development Officer, Payroll Manager, Financial Administrator, Financial Coordinator.

If you are a detail-driven, entrepreneurial professional with a passion for financial management and business innovation, we would love to hear from you. Apply now to be part of the dedicated team!

Are you passionate about safeguarding and making a real difference? We are seeking an Assistant Diocesan Safeguarding Adviser to join our dynamic safeguarding team, playing a vital role in making our church communities safer and more welcoming for all. Together we provide professional advice and guidance to those responsible for the care of children and vulnerable adults throughout the Church in our diocese.

The main responsibilities of the Assistant Diocesan Safeguarding Adviser are:

· To respond and manage safeguarding concerns and allegations against church officers

· Provide specialist guidance and support to parishes on safeguarding matters such as domestic abuse, child and adult at risk concerns.

· To support victims and survivors of abuse

· Work with individuals who have convictions and/or who may present a safeguarding risk, to worship safely

· To assist in the development and implementation of safeguarding policies and procedures.

· To work collaboratively with parish safeguarding officers, church leaders, senior leaders and partner agencies

What we are looking for in a Assistant Diocesan Safeguarding Adviser:

We are looking for a person who will bring compassion, expertise and integrity to this key role. A person who has a deep commitment to safeguarding with up to date knowledge of safeguarding practice and policy. You will have the ability to manage complex cases, communicate effectively with diverse groups and be a team player.

For futher information and how to apply, see the job descrition and persoanl specifcation or please use the recruiter link to visit our website 

This is your opportunity to make a real difference!

Nottingham Hospitals Charity is looking for a Community Fundraiser to join the team and play a crucial role in growing our community fundraising income. The team needs an energetic and confident communicator who enjoys building long lasting relationships with supporters and wants to make real impact for our amazing local NHS hospitals.

Working to support Nottingham University Hospitals NHS Trust, this varied role will support on the delivery of a diverse portfolio of community partners, supporters and events. The successful candidate will have a friendly and engaging personality and enjoy engaging people face to face, over the phone and via email.

As a small, dynamic team, we have big ambitions to build on this income stream and grow our community income in the coming years. The role will entail identifying, managing and growing a portfolio of community supporters to help us deliver our fundraising ambitions.

You could be an individual who is already successfully working in fundraising or perhaps has been inspired to make the leap into the third sector with transferable experience. Above all, you must be energetic, target-driven and able to communicate with real passion and influence.

About Nottingham Hospitals Charity

Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.

As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

 

Main duties of the job

Reporting to the Senior Community Fundraising Manager, you will grow our community income by recruiting and managing community supporters to drive our fundraising efforts across our key campaigns, lead and motivate individuals to take part in fundraising activities, turning conversations into lasting relationships that support our amazing local NHS hospitals.

Working primarily with community supporters, the post-holder will also need to work closely with our Corporate, Individual Giving and Legacy, Comms and Marketing colleagues in support of our overall objectives.

 

KEY JOB RESPONSIBILITIES

• Manage and cultivate a portfolio of community supporters and prospects to grow income
   
• Build multi-layered stewardship plan that secures long-term support and offers excellent customer service
   
• Build year-round cultivation and stewardship event plan for individual supporters and community groups
   
• Support Senior Community Fundraising Manager to develop and implement annual community fundraising action plans to grow income, generate new leads and manage ongoing relationships
   
• Conduct prospect research to identify best prospects and plan approaches to introduce the Charity to secure support, to include Charity of the Year partnerships and sponsorship opportunities
   
• Proactively cultivate and develop relationships with new community supporters and develop relationships with existing donors to secure ongoing support
   
• Provide effective relationship management and stewardship to demonstrably increase retention of community donors
   
• To promote and help co-ordinate NHC volunteering opportunities
   
• Think creatively to develop fundraising initiatives to encourage community supporters to engage with Nottingham Hospitals Charity quickly and easily
   
• Identify opportunities to secure Nottingham Hospitals Charity as the beneficiary for community charity events
   
• Support with the planning and execution of events and opportunities for community partners to showcase our work and engage with new supporters
   
• To ensure the meticulous recording of all data on Raiser’s Edge and filing systems (including personal data and financial information)
   
• To work with Nottingham Hospitals Charity’s fundraising, administrative and IT systems and guidelines
   
• To represent Nottingham Hospitals Charity internally and externally as required
   
• To regularly work outside of regular office hours
   
• To undertake any other duties, which may be reasonably required
   

If you have any questions about the role or working at Nottingham Hospitals Charity, please contact Michelle Dorman or Sam Cousens at Nottingham Hospitals Charity

Title: Operations Manager

Reporting To: Director of Operations

Salary:  £36,750.00 per annum

Location: London/Head Office Tooting Works

Contract: Permanent/full-time  

Closing Date: 9th May 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)

About Us:

Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. 

Role Summary:

The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.

Role Responsibilities:

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
• Ensure the lettings process is well-managed and aligned with policies.
• Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
• Contribute to strategic operational planning and continuous improvement initiatives.
• Identify and resolve operational challenges in collaboration with senior management.
• Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.

Building Maintenance

• Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
• Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
• Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
• Conduct regular building inspections and implement corrective actions as needed.
• Drive sustainability initiatives, including energy efficiency and waste reduction.
• · Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.

Health & Safety

• Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
• Develop and monitor health & safety procedures tailored to the site.
• Organise relevant training for staff and enforce contractor compliance.
• Maintain accurate H&S records, incident reports, and lead periodic audits.
• Support development and execution of emergency response and business continuity plans.
• Fire safety responsibility ( Fire Safety designated person))

Lettings and Lease Management

• Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
• Check we are maintaining up-to-date tenancy records,
• Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
• Carry out twice-yearly audits of lease documentation.
• Maintain relationships with tenants to support retention and satisfaction.
• Monitor lease management by team, lease compliance and resolution of any lease-related issues.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

• Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
• At least 2 years’ experience in operations work.
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software,or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
• Resilient and adaptable with ability to multi-task.
• Solution finder.

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Rewards

• 25 days of annual leave plus bank holidays
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check.
• Receipt of two satisfactory references.
• Proof of eligibility to work in the UK.
• Level 3 safeguarding (can be trained on the job).

Please email your CV with a cover letter stating why you are interested in this role.

Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

Our client are an independent charity based in East Lancashire and member of a national network. They provide free, confidential and impartial advice to everyone to help solve their problems and improve their lives – from consumer issues to problems at work and from benefit applications to debt relief and homelessness.

The charity's goal is to give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Chief Executive Officer
£60-65,000 per annum
Hybrid with a minimum of 3 days in the office
East Lancashire based in one of the 4 offices: Pendle, Rossendale, Burnley or Hyndburn

Our client are an ambitious charity providing essential services within their community, and this is an exciting time to join the organisation as their new Chief Executive. The scope of their work and demand for their services has grown considerably, answering the needs they have seen within their community.

After recently merging local branches, the new CEO will play a vital role in supporting staff and shaping the future, providing vision and strategic direction for the charity.

Working closely with the Board, you’ll be leading the development of the charity's services in line with need whilst also increasing their profile, acting as an ambassador for the organisation and cultivating positive relationships across a diverse range of stakeholders to ensure the profile and impact of the charity and its services. Effectively engaging staff, volunteers and external stakeholders, while continuing to secure new funding streams will be key to your success. You will be a natural advocate and champion for equality, diversity and inclusion for our clients, staff and volunteers.

The successful candidate will bring:

• Proven senior leadership experience and a passion for leading and enabling teams to thrive and develop.
• Experience of running and improving high-quality, value and volume client-facing services at a senior level in a multi-stakeholder environment.
• Excellent financial and business acumen with a track record of successful business development, income generation and income diversification.
• Comprehensive strategic business planning experience and ability to deliver on key targets both strategically and operationally.
• Strong relationship-building, networking and influencing of external stakeholders.

If you have the ability, drive and experience to manage this highly valued organisation, and have the strategic leadership skills to take it to the next stage, we would love to hear from you.

Our client values diversity, promote equality and challenge discrimination wherever they see it. They are committed to diversifying the background of our workforce and welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.

For further information, please view the Application Pack below. To apply for this role, please click 'Redirect to Recruiter'.

Deadline for applications: 4th May
Preliminary Interview with Prospectus: w/c 12th May
Panel Interviews with the Charity: 1st stage – Thursday 29th May

These dates may be subject to change and applicants will be advised in advance should this happen.

We are looking for a Highly experienced leader and senior practitioner who is flexible and interested in carrying out a diverse and rewarding role overseeing and leading on Safeguarding responsibilities and good practice and Customer Experience. You will work proactively with the Executive and senior management team in order to ensure excellent duty of care for Safeguarding and in promoting an open and learning culture. You will work to uphold Duty of Candour principles. Creative Support works with over 6,000 service users across over 650 sites throughout England with 80 CQC registered locations.  We have an excellent reputation on which to build.

The Head of Safeguarding and Customer Experience will continue and develop the successful corporate senior level oversight of safeguarding and oversee our Serious Incident Register and procedure to Board level. Additional to this through the delivery of excellent customer experience the post holder will be ambitious for the lives of the people we support and will ensure people are safe and well supported, the role will innovate and advocate for the voice of service user to be heard and their preferences for support respected and delivered.

Some key skills required for the roles are to be informed, calm, responsible, insightful, exceptional report writing skills, leadership skills, Teamwork, reflective practice, professionally curious, excellent interagency skills and values led. 

The Head of Safeguarding and Customer Experience will oversee two small teams and be part of the Quality senior leadership team. You will be digitally literate, have excellent report writing and presentation skills and contribute to excellent social care governance processes with other senior colleagues and the executive team.

The post holder will be primarily based at our head office in Stockport, work pattern will be agreed based on the needs of the role. You will work in conjunction proactively with the senior management team in order to ensure excellent duty of care is delivered.  

The post holder will also be expected to deliver local skills based training sessions and coaching in order to improve management skills in managing and preventing safeguarding. Skills based work will include maintaining open and learning cultures, Duty of candour approaches and providing excellent customer experience.

Full training, supervision and support will be provided alongside excellent employment benefits.

Vacancy Reference Number: 84056

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK