Senior Assistant Jobs

As a Governance Officer, you will provide high quality governance and operational support to the senior executive and Board and Committees as well as other stakeholders both across the Fund and externally.This opportunity is a 12 month fixed term contract.

The successful candidate will join our core Governance team of five, reporting to the Head of Governance and working closely with another officer and two senior officers. A team player you will take pride in your work and the work of the Governance team. 

Ideal candidates will have a good understanding of governance in the public or voluntary/charity sector and be able to quickly familiarise themselves with the Fund’s complex governance framework. 

You will be expected to use your judgement and knowledge to provide prompt and high-quality support, advice and feedback. 

You will also be confident in identifying, implementing, and maintaining governance processes and best practice, suggesting changes where needed. 

You will be able to develop and maintain a complex schedule of Fund-wide corporate meetings and providing seamless support to the senior leadership of the Fund.

Responsibilities:

• You will work strategically, scheduling meetings throughout the year, and managing complex diaries to ensure availability and smooth coordination.
• You will attend various meetings, taking accurate and comprehensive minutes, and ensure that all key decisions and actions are documented and communicated promptly.
• You will collect, format, and organise meeting papers for distribution to meeting participants. 
• You will maintain the organisation’s Declaration of Interest Register.
• You will manage the team’s inbox, handling queries from internal and external stakeholders in a timely and professional manner.
• You will work closely with a wider team of Governance Officers, Executive Assistants, and other colleagues to ensure seamless support across the governance function.
• You will be recognised across the Fund as a knowledgeable resource on governance matters, providing guidance and support as needed.
• You will be expected to manage your workload effectively, work without supervision, and deliver high-quality outputs under tight deadlines.

Ideal skills and experience:

• Experience working in governance, or a governance-related position. 
• Reliable, responsive, flexible and ability to maintain a high standard of professionalism in all interactions.
• You will have excellent communication skills to convey complex information clearly and concisely, both in writing and verbally.
• Experienced and skilled in writing quality meeting minutes, promptly after meetings and effectively. 
• You will be proactive and strong attention to detail
• You will be able to manage multiple priorities, handling complex schedules, and ensuring that all tasks are completed efficiently and on time.
• You will have the ability to work well in a team environment, collaborating effectively with colleagues to achieve common goals.

Interview Date: Week commencing 30th September (first stage), minute taking task and competency based interview, virtual

Location:  We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. Our team is mainly based in London, therefore regular travel to our office in Kings Cross will be required. 

We also have offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, Newcastle and Newtown.

On application, please align your supporting statement to the criteria below

Essential criteria

• Demonstrate a good understanding of governance through prior experience in working in a similar role in the public or voluntary/charity sector.
• Have strong communication skills, verbal and written, and excellent minute writing skills.
• Have experience in supporting operational and logistical requirements in a busy team, with the ability to work across multiple workstreams, manage workload, whilst maintaining high attention to detail.
• Have an excellent knowledge of MS Office 365/excel and experience working with virtual software.

Desirable criteria

• Demonstrate an adaptable and resilient approach and the ability to think innovatively to solve problems.
• Knowledge of public sector governance and environment.
• Experience in working collaboratively within a team and supporting others.
• Understanding of project management.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

What is the overall purpose of the role?

At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea and neighbouring boroughs, enabling them to increase their resilience and skills in the present, and promote their ambitions for the future.

The Staying Connected project provides weekly one-to-one and group support for young people aged 11 - 19 years, facing multiple challenges. Creating a personal action plan comprised of positive activities that promote and enhance personal development and skills, building on young people’s strengths. This engagement is via face-to-face, online platforms, mobile phones and structured group work to maintain contact with them, talking about how they are feeling and to provide advice, mentoring and signposting to additional support services.

Key Responsibilities

Programme management

• Programme Delivery: Coordinate and oversee the development and implementation of a personal and social development programme for young people aged 11-19.
• Recruitment: Engage and recruit young people to participate in the programme.
• Partnerships: Strengthen local partnerships
• Risk and Safety: Update risk assessments and conduct regular health and safety checks
• Promotion: Manage promotional activities, including social media
• Funding Management: Handle project funding, do financial reports, and manage the budget and expenditure.
• Support Services: Provide one-to-one or group support through various communication channels and help young people achieve positive outcomes
• Action Plans: Create and monitor individual action plans for participants to track their goals and progress.
• Activities: Organize trips and positive activities in line with the programme
• Administration: Manage day-to-day operations and oversee all administrative tasks related to the programme.
• Partnership Building: Seek and build partnerships with external stakeholders
• Representation and Liaison: Represent the organisation at various meetings

Staff management

• Staff Management: Oversee and guide the Staying Connected Support Worker(s) to ensure high performance and efficient delivery of the programme.
• Facilitator Management: Directly manage facilitators involved in the programme,

Reporting / grant management

• Budget Reporting: Prepare and present budgetary reports
• Data Management: Ensure the accuracy and timely input of project data,
• Performance Monitoring: Collate and present statistics on project performance
• Report Production: Generate reports demonstrating key data
• Business Development: Identify and pursue business development opportunities to build new partnerships and enhance programme delivery.

Evaluation

• Feedback Collection: Gather and document feedback on young people's experiences and progress through various methods
• Impact Demonstration: Use collected feedback to demonstrate the programme's impact and support efforts to secure future funding.
• Youth Voice Integration: Ensure that the feedback and perspectives of young people are incorporated into the design and delivery of the service

Person Specification

Knowledge & Experience

The Staying Connected Support Worker will bring:

• Minimum Youth Work and/or Mentoring Qualification Level 3
• Experience in the charity sector, the voluntary sector, or the community sector would be desirable.
• Management experience
• Experience working with children, young people and vulnerable adults
• Competent in the use of MS Word, Excel, and the ability to use databases for recording and reporting.
• Excellent time-keeper and manages own time effectively to keep to deadlines
• Excellent Literacy – you will have excellent communication skills, including writing skills.
• Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people and vulnerable adults.
• Qualification of Health, wellbeing, and/or advocacy

Interviews will be ongoing throughout the recruitment process

A fantastic opportunity has arisen for a Finance and Operations Manager with a small international development and humanitarian charity, on a part-time (15 – 22.5 hours per week), permanent basis. As Finance and Operations Manager, you will manage the internal finance and operational processes of the charity in compliance with UK GAAP, industry best practices and Charity Commission guidance and regulations, supporting trustees and staff to do their work and ensuring our best use of resources.

The role is supported by a part-time Finance and Executive Assistant who is responsible for the day-to-day running of the office, book-keeping and monthly reconciliations.

Please note, there is flexible working in place with this organisation and you would only be required to attend the office 1-2 days per month. Additionally, please note that the salary shown is the FTE.

As Finance and Operations Manager, you will:

- Oversee all accounts, ledgers, and reporting systems ensuring compliance with UK reporting standards and regulatory requirements

- Oversee the production of timely and accurate monthly reconciliation and reports by the Finance and Executive Assistant

- Support the Director and trustees to develop and oversee implementation of the charity’s mission and strategy

- Support the Director with budgeting and forecasting processes and provide appropriate reporting and analysis of variances and support for decision making to senior leadership and trustees

- Line manage the Finance and Executive Assistant

- Lead on ensuring compliance with data protection requirements

The successful applicant will:

- Have Significant demonstrable experience in finance within the charity sector, in a similar role

- Be qualified or part-qualified and actively studying for ACCA, CIMA or equivalent

- Have knowledgeable in UK charity accounting, financial statements, audits, organisational strategy, planning and budgeting

- Have experience of managing/overseeing restricted funding from donors and how to record project income within accounting software

- Have experience of using QuickBooks or similar online accounting software packages

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

£40,500 - £44,500 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with at least one day per week travel to our London Bridge Office

What the job involves

Our sector leading Events and Community fundraising team raises funds (circa £12M) for Prostate Cancer UK through a programme of Community, Sporting Events and Virtual Products, including our flagship walking event, March for Men. Since 2020 the team have experienced income growth of 35%, and we’re proud that our activity has been recognised across the sector, by featuring in the Massive Top 25 for five consecutive years.

Along with recruiting teams in events such as the TCS London Marathon, Great North Run and the London Landmarks Half Marathon, we also deliver two-charity owned cycling events, the Grand Depart Classic and the Big Blue Bike Ride.

In the role of Sporting Events Manager, you’ll lead on the growth strategy and delivery of our flagship walking event; March for Men, with a key focus on co-creating and delivering a robust marketing plan. You'll be accountable for the performance of the event, ensuring that all stakeholders meet their responsibilities and deadlines to drive fundraising income. Your other key focus will be managing and working with an external delivery partner to ensure the event is delivered to the highest possible standard.

In addition to the delivery of March for Men, you’ll support the Assistant Head of Events and Community Fundraising to ensure we maximise income from our Third-Party programme of walking, running and cycling activities, whilst line managing members of the team.

This role will cover all aspects from; developing a strategy, leading project meetings, setting budgets, creating marketing plans, organising event logistics, and delivering event weekend support. Alongside this, you’ll work with other teams within Prostate Cancer UK to support the full calendar of events, including our Partnerships fundraising and Volunteer Engagement team.

Working with our Communications directorate, you’ll ensure that we make the most of every opportunity, from promoting the events to warm and new audiences, identifying and building relationships with our key supporters, to ensuring a high proportion of event participants continue to support us after completing their event.

What we want from you

You’ll have experience working in a sporting events team with a background of leading with the delivery of large-scale events, covering aspects such as marketing, communications and event delivery. You’ll also have first-class communication skills and have the ability to motivate and inspire for our cause. Strong organisational skills will be combined with the ability to prioritise a busy workload and work to tight deadlines.

As a manager in the organisation, you’ll actively role model our values and behaviours and take pride in helping wherever you can in supporting the charity to deliver. You’re responsible for delivery of the projects you lead – actively monitoring, analysing and reporting on performance.

We’re looking for a dedicated individual to join our established, experienced and successful Events and Community fundraising team. As a team, we work hard to combine our strengths and motivate each other. We’re enthusiastic, open, supportive and driven. We’re looking for someone who shares our passion to achieve success.

You’ll have the energy and passion to provide crucial input to this sector-leading team. This is a fantastic opportunity for the right person to grow, develop and gain valuable skills and experience in a fundraising role within a progressive and innovative organisation. You’ll be part of a passionate team to stop men dying from prostate cancer.

This is an exciting opportunity for a bright, personable, and enthusiastic individual to really make their mark. You’ll ideally have a solid fundraising background to enable you to hit the ground running. We want you to make the most of the opportunities given to you to flex your creative side whilst still delivering on the day-to-day practices, and to enable the team to grow and be efficient. You’ll be joining a supportive and experienced team who’ll help you grow your strengths and support your development.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 22nd September 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of 30th September 2024.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Job title: Head of Operations

Location: Kings Hill, Kent with some travel to London, occasional remote working

Reporting To: Managing Director, Charities Aid Foundation UK

Contract: Full time, Permanent

Salary: Up to £95,000

Date Closes: Monday 23rd September 2024

Careers4Change is delighted to be supporting CAF (Charities Aid Foundation) in their search for a new Head of Operations. 

Role Purpose:

This is an exciting opportunity to lead the integration and management of a new Operations function ensuring the best possible outcomes for CAF’s donor clients and charity partners by creating a highly efficient operating model that delivers excellent support for frontline teams. 

The department delivers various functions including due diligence on our donors (customer due diligence) and charities that we fund (charity verification), payments to charities, operational and administrative support and contact centre.

About CAF

CAF is one of the UK’s largest charities by income, providing market leading giving products and services to charities and donors.

We are in the midst of a key digital transformation programme that will help us to deliver a step change in growth and efficiency and are about to embark on our next three-year strategy.

We’re looking for a talented Head of Operations to join our senior leadership team and help to guide the organisation through this critical juncture. 

Responsible for:

• Corporate Client Experience & Engagement Manager
• Senior Management Team Assistant
• Business Architect, Customer Operations
• Charity Verification & Client Operations Manager
• Contact Centre and Support Team Operations Manager
• Head of Customer Due Diligence

Key Responsibilities:

Strategy and leadership

• Integrate and lead a newly formed Operations team that brings together the contact centre, customer due diligence, charity verification and payments teams, forming an integral part of Giving and Impact Services 
• Lead the team in its work to deliver excellent operational support to frontline teams constantly improving service standards and operational efficiency
• Take the lead role in the operations stream of CAF’s strategy with responsibility for day-to-day management of the strategy
• Work closely with colleagues in product to leverage customer insight, make continual improvements to CAF’s products and ensure full integration with the strategy
• Ensure that the size, skills and structure of the new Operations team is commensurate with providing excellent client service and creating a financially sustainable organisation
• Actively foster a customer-centric culture dedicated to finding new and innovative ways to serve all stakeholder groups, maximising impact and effectiveness
• Work closely with HR to ensure effective training and development needs are identified and appropriate programmes are delivered across the division to support succession planning and provide development opportunities
• Play a leading role in CAF’s Leadership Group enlisting support of peers and sharing expertise with other areas of CAF
• Play a key role in the Giving and Impact Services leadership team working closely with the other heads of department to maximise collaboration between teams 
• Take a data-driven approach to improving customer services and operations including the key cause of client complaints, transaction processing times and bottlenecks, and the end-to-end transaction journey

Governance

• Work with relevant colleagues to ensure that CAF maximises the value of its data and implements effective data governance
• Take overall responsibility for the delivery of quality management information ensuring this is shared in a manner that drives continual improvement 
• Set and help deliver targets/KPIs across operations to keep the team focussed on the most important activities
• Working with the Managing Director, Giving and Impact and other colleagues to ensure that robust governance is in place especially risk management, financial crime, compliance with charity regulation and governance of BAU activity
• Ensure compliance with all risk management practices and policies across the team
• Ensure timely reporting to regulators including the annual Give As You Earn submission to HMRC

 Policy and Process

• Own all Policies and Standards related to: Non-cash donations, Verification and Donor-Led Loans, including their regular review and improvement for better customer outcomes
• Challenge existing processes where they cause inefficiency or result in a poor customer experience, leading on the implementation of alternatives
• Work with the Transformation team to design and develop new systems and processes that improve the customer experience and are easy to manage

 Payment processing

• Lead the creation of a new, centralised distribution (payments) unit to create savings in processing time, workflow, cost and resource and deliver better customer outcomes

Due Diligence responsibilities

• Work with the General Counsel and Executive Director for Governance to strengthen the ‘First Line of Defence’ capability within Charities Aid Foundation (UK) 
• Accountable for the design and implementation of appropriate controls and processes to ensure they are compliant with internal policies and external regulation, in particular FCA for AML\KYC, HMRC and Charity Commission for gift aid and charity verification
• Accountable for the development and implementation of the Charity Verification policy, ensuring it meets internal policy requirements and those of external regulators such as HMRC and FCA

Skills and Experience:

 Experience:

• Proven track record of managing large and complex operations Teams
• Leading teams that manage complex manual processes
• Managing internal and external stakeholders of all levels
• Proven track record of designing and implementing large process and systems changes
• Track record of achieving excellent customer service results as measured by third parties such as Institute of Customer Service
• Successfully managing multi-channel service operations including email, phone, webchat and social
• Managing large change projects (desirable)

Qualifications

Appropriate professional qualification or degree/post-graduate Qualification

Training

Management

Financial services

Specialist Skills/ Ability/Knowledge

• Understanding of project management methodologies 
• Change management
• Ability to direct and lead large teams in meeting business targets
• Ability to analyse reports and identify opportunities and trends
• Demonstrate ability to successfully negotiate and influence at a senior level
• Ability to influence a diverse range of internal stakeholders (executive and non-executive)
• Ability to create a sense of community and agreed purpose across a large team
• Ability to display working understanding of financial industry and regulatory requirements including Charity Commission guidance; Charities Act; Trustee Act
• Ability to display a good understanding of corporate governance and risk management
• Computer literacy

Team: Corporate Services Team

Report to: Director

Purpose: To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.

Location: Office – Caerphilly, CF82 7FQ + Travel

Hours: 37.5 hours per week. Some weekend and evening work required. Flexible working arrangements available. Job-share considered. Fixed-term contract to 31 March 2025 with possibility of extension (pending annual funding approval).

Salary: £32,000 – £34,638 per annum

Key Information

Purpose: To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.

Who are we?

Umbrella Cymru provides a range of services in relation to gender and sexual diversity, equality, and inclusion. We take great care and pride in the services we offer, and we aim to demonstrate this by giving people the best information and support we can.

We keep flexibility at the heart of everything we do and aim to provide support to people where they want it, how they want it and when they want it. As such, all staff and volunteers are required to provide flexible support and undertake a range of tasks.

As a service, we maintain a focus on achievable outcomes, supporting people as experts in their lives to reach their goals. Our practice follows a social model with a focus on rights, autonomy, and empowerment.

Umbrella Cymru has been awarded the contract to deliver support to anyone referred to the Welsh Gender Service and therefore work in partnership with Cardiff and Vale University Health Board to provide a full bio-psycho-social support service to trans and non-binary people in Wales.

We have also been commissioned by the Police and Crime Commissioner for Gwent to deliver a support service to any children and young people affected by any crime or antisocial behaviour in the Gwent area.

Who are you?

We are looking for a passionate, highly driven, and very organised person to join a fast-paced working environment. You will be self-motivating, positive and committed to delivering excellence.

You will embody the visions, and values of Umbrella Cymru.

You will be someone who can digest complex information and critically evaluate a range of options to determine the best course of action, ensuring you can plan, arrange and organise work effectively in a very busy setting. You will have a keen eye for detail and be able to identify patters and themes. You will be professionally curious and have a sound ability to problem solve.

You’ll be able to use IT equipment and systems and be able to learn to use new systems and technology quickly. You will be confident, enthusiastic, energetic, assertive and organised. You’ll reflect on your practice and performance and take charge of your own personal and professional development. There will be plenty of opportunities to learn new skills.

You will value improvements, welcome change, and relish the opportunities development brings. You’ll bring ideas and solutions to discussions, suggesting improvements in creative and innovative ways.

What will you get?

• We offer a challenging and supportive environment where you will develop and learn at pace. We keep wellbeing, support, and development at the heart of everything we do, and this begins with staff and volunteers.
• We are a friendly team who love to help each other. We like to hold team building days and events to strengthen our relationships, knowledge, skills, and spirit.
• Working with us will no doubt give you a strong sense of purpose and pride.
• You will receive regular supervision from your manager, as well as plenty of opportunities to be involved in group supervisions, discussions, and debates.
• We hold regular CPD events and we’re always keen to offer further learning and development opportunities.
• We offer flexible working wherever possible with an ability to work from our offices and from home.
• You will get 22 days paid annual leave plus bank holidays.
• Umbrella Cymru will also contribute to a workplace pension scheme. You can also contribute to this if you wish.

Key tasks / responsibilities

Umbrella Cymru provides a range of services including:

• Triage and Assessment
• Information and Signposting
• Advice and guidance
• Advocacy
• Practical Support
• Listening and Befriending
• Emotional Support
• Professional and Corporate Support
• Education input sessions
• Awareness raising and events

You will:

• Manage the corporate services functions of the organisation
• Provide executive support to the Director and board of Trustees.
• Produce high quality minutes of internal, external and board meetings
• Manage Director's schedule of appointments, meeting and events.
• Manage official correspondence and communication
• Manage purchasing, invoicing, and financial record keeping
• Produce and present financial reports
• Manage performance reporting, grants and funding contracts
• Develop, maintain and implement policies and procedures
• Develop bids, proposals and applications for funding
• Arrange and attend events to publicise Umbrella Cymru's services.
• Provide administrative support for local and national projects
• Act as a point of contact for team members.
• Maintain accurate, up-to-date, and confidential records
• Undertaking other tasks as necessary.

Role specific criteria

Evidence of meeting the specific requirements of the role will be assessed from your application form and interview.

Essential

• Excellent communication skills with the ability to quickly establish rapport and positive relationships.
• Excellent time management and organisational skills, with an ability to prioritise effectively in a busy environment and manage competing priorities.
• Ability to adapt and embrace change, taking a positive and proactive approach to development and improvements, including personal and professional development.
• Excellent computer / ICT skills, with an ability to quickly learn new systems and adapt to use new technology.
• Ability to understand and accurately record comprehensive information.
• Effective ability to work on own initiative as well as part of a team.
• Hold a valid UK driving license and have access to a vehicle.

Desirable

• Knowldege of gender and sexual diversity / transitioning processes.
• Experience of project management.
• Experience of accountancy / boookkeeping.
• Experience of providing administrative support to senior staff (EA / PA).
• Experience of writing funding bids.
• Experience of wring policies / procedures.
• Ability to read, write and speak welsh.

Application deadline:

Applications must be received by 23:59 on Sunday 29 September 2024

Interviews will be held on Thursday 26 and Friday 27 September 2024.

To read the full details of the role and submit your application, you must visit the site by clicking the "Apply Now" button.

Registered Care Manager

The build for this brand-new extra care scheme Harbour Place in Workington is well underway and we are now recruiting for a Registered Manager. You will work with internal and external stakeholders to ensure the new services is mobilised successfully.

Position: Registered Manager

Location: Workington, Cumbria

Hours: Full-time, Monday-Friday, with flexibility to work weekends as required

Salary: £41,860.22 per annum (£43,235.42 is achieved after 18 months successful performance in the role)

Contract: Permanent

We are looking for someone to start in this role as soon as possible, we reserve the right to close the role early should a suitable candidate be found.

The difference you’ll make

The service will be at the heart of the local community and the registered care manager will lead on building and maintaining excellent relationships with stakeholders in the local community – maximising networks and sourcing opportunities to add social value to the service.

The role

As a Registered Care Manager you will oversee the operational management and leadership of the Extra Care Service and some hybrid support to a nearby services. You will ensure the performance, quality assurance and continuous improvement of services, working towards the aims of revitalising neighbourhoods and transforming lives, by promoting the health, independence and wellbeing of people who use services. 

You will oversee the delivery of a safe, caring, compassionate and outstanding service that meets CQC regulatory requirements.

About you:

You will hold a registration with the CQC and have experience of managing CQC regulated services.  Experience of housing is desirable but not essential.  As a leader, you will be passionate, innovative, professional and a real team player.

We are looking for someone with:

• Experience of managing a service for the required customers group (older people, mental health, learning difficulties)
• Experience of communicating objectives and managing performance targets
• Ability to identify, plan and priorities tasks effectively
• A team player with a caring, empathic, supportive and flexible with a resilient can-do attitude
• Competent IT skills, including using databases, producing reports and other communications, and analysing key outcomes data to understand and drive service improvement

What you’ll get in return

You’ll be working for a housing association with a difference – enhancing the everyday for all their customers. For 90 years, they’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 

They have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help us.

Benefits include:

• Competitive pay & generous pension 
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• And much more

The organisation values diversity in all its forms. They foster a workplace where all individuals are respected, empowered, and heard. Their commitment to inclusivity drives success and enriches the lives of customers and colleagues. They are a Disability Confident Employer and operate a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

You may also have experience in areas such Registered Manger, Assistant Registered Manger, Deputy Registered Manger, Senior Registered Manger, Registered Manger Older People, Mental Health Registered Manger, Vulnerable Adult Registered Manger, Registered Manger Disabilities, Operations Manager, Healthcare Operations, Home Manger, Assistant Home Manager, Senior Care Worker, Residential Care Manager, CQC Registered Manager. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Community Leader (Director) - L'Arche London

ABOUT THE ROLE

Hours of work: 37.5 hours per week (occasional evenings and weekends)

Salary: 57,000-60,000 per annum (including London weighting)

Place of work:   L'Arche London Community Office, West Norwood, SE27

Some travel and overnight stays will be required within the UK

Contract type: Permanent

Closing date: Sunday 29 September, 11:59pm

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

• Paid sick pay, up to a maximum of 7wks (depending on length of service)
• Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
• Interest free loans and salary advances available
• Free eye tests and a contribution towards the cost of glasses if you need them for work
• Free DBS / PVG checks
• Free SSSC registration
• Free Blue Light Card
• Professional membership fees paid if they are directly relevant to your role
• Free Employee Assistance Programme available to everyone
• Up to 5 days paid compassionate leave
• Up to 6 days paid (pro rata) for time off for emergency dependents leave
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
• Paid mileage costs at HMRC rate
• Working from Home Allowance for those in office-based roles but for whom no office is provided
• Specialist bereavement counselling for employees and their family members
• Free Life Assurance up to 4 times gross annual salary
• Access to the Bike to Work scheme
• Joining shared meals since cooking and having a meal together is what we are all about

Main purpose of the role:

The Community Leader (Director) leads the Community in living the mission of L’Arche in our community life, by providing outstanding, person-centred and financially sustainable care and support services, by support for shared community and spirituality, and by engagement with the wider community around us.

Are you a leader who can:

• Inspire and lead a diverse and talented community of over 100 individuals with and without learning disabilities -  people we support, employees, volunteers, long-term friends and members.
• Oversee and develop £2.5 million worth of registered care, supported living, and day services, ensuring compliance with CQC requirements, alignment with the L’Arche vision and values, and maintaining financial sustainability.
• Lead a team of 70 employees through strategic direction, effective processes and service delivery, and emotionally intelligent, collaborative, forward-thinking people management.
• Represent L’Arche London externally in fundraising efforts, outreach to build local partnerships, and participation in L’Arche UK leadership and governance forums.

• Embody and advocate for the L’Arche ethos of cultivating deep, long-term, and mutually transformative relationships between individuals with and without learning disabilities.
• The L’Arche London Community includes nine supported living services, one registered care home, and two day workshops, serving 34 individuals—all located within a mile of West Norwood Station.

The Role

• Lead a community that intentionally responds to the needs, choices and context of our members, and is faithful to the L’Arche UK Vision and Values, and Mission statement, and to a co-created Community Mandate and plan.
• Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services. .
• Ensure the Community’s financial sustainability through robust financial planning and management. 
• Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members with and without learning disabilities (including through an active Community Support Group, Community Council, Community Gatherings, listening circles, and other forums).
• Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders.
• Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their collective growth.  Support and encourage events that build community belonging.
• Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities.
• Be a visible representative of L’Arche locally, developing relationships with community houses, surrounding neighbourhoods, local authorities, professional organisations, schools, faith communities, and L’Arche worldwide.
• Contribute to the national work programmes of L’Arche UK, and collaborate with Community Leaders of other L’Arche Communities, to share skills, best practice and resources. 

About you:

• Senior leadership experience in support to adults with learning disabilities  (or transferable skills and experience in a closely-related field).
• Experience leading and managing an organisation to deliver results, and to change in response to risks and opportunities.
• Experience leading and developing diverse teams to flourish, individually and together.
• Good financial planning skills and experience successfully managing a substantial budget.
• Evidence of the ability to think strategically, and work collaboratively to turn strategies into deliverable and measurable plans.
• Passionate about person-centred support, authentic relationships, and full opportunities for people with disabilities.
• Enthusiastic about the values, and mission of L’Arche, with the wisdom to combine our different needs, voices and priorities into an inclusive, dynamic, and nurturing community.
• Collaborative and resilient leader, skilled in setting culture and direction, coaching people, addressing under-performance, and adapting to various people and styles.
• Emotionally intelligent, with compassion, self-awareness, courage, integrity, and humility and a readiness to be present and visible to people across the Community.
• A good listener, able to reflect and lead others in reflective practice, receptive to mentorship and seeking help.
• Organised and capable of prioritising, delegating, and working autonomously.
• Able to listen to the whole community, and foster free speech, innovation, creativity, collaboration and consensus.
• Effective communicator, adept at adapting to diverse groups and individuals, including those with learning disabilities.
• Committed to build a diverse community that includes people of different ages, abilities, cultures, nationalities, sexualities, faith perspectives, and life experiences.
• Dedicated to ongoing professional and personal development, with a commitment to acquiring new knowledge and skills relevant to the role.

About us

In L'Arche London, we are intentionally inclusive, bringing together those with and without learning disabilities, in our community of more than 100 people. One of the L’Arche UK communities, we’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.

Our community includes over 30 people with learning disabilities, with lots of different support needs, who we support at home and in our workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Our team of employed assistants provides further support and care to our core members.

We have lots of diversity and lots of opinions.  We love people, we love our busy, vibrant city, and we welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, our mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured.  Together, we want a more inclusive, compassionate world.

A full job description and person specification can be found in the attached Recruitment Pack.

The closing date is midnight on Sunday 29 September 2024. 

First round interviews are expected to take place between 10 and 16 October.

To apply, please read the full job description and person specification and answer the questions on our online application form. 

Please also read our privacy notice for job applicants.

We are a large and busy Church of England parish and are looking for an energetic and self-motivated Operations Manager to join our leadership team.  You will be someone who can oversee all the operational elements with appropriate attention to detail and processes and also take a full part in supporting new developments in line with our vision.

Our Operations Manager is moving on after almost 3 years in post so we are looking for someone to lead our Operations Team at All Saints Church, Ecclesall.

The role requires the oversight of four areas of church operations:

• Administration including finance

• Communications

• Estates

• Governance

You will manage the operations team (6 staff) and work closely with the ministry team, a wider range of active volunteers and users of our halls complex. You will be able to deal with issues sensitively and with an approach appropriate to our Christian faith. The role does include some evening and weekend work but will mainly be carried out during office hours.

Responsibilities:

General Operations Management

1.1 Manage the Church Office to ensure that the working environment and working practices are efficient, flexible and fully reflect the mission and values of All Saints.

1.2 Manage and maintain the church databases and files to ensure kept up to date and fully compliant with Data Protection legislation.

1.3 Working closely with the Ministry Team, including participation in the weekly senior team meeting, manage the church programme and calendar.

1.4 Oversee the preparation of the resources required to support the weekly services, major church festivals and other church events. Lead on arranging some events.

1.5 Oversee enquiries about baptisms, weddings, funerals and church yard.

1.6 Provide informed support to volunteers in all areas of administration and operations covering a wide range of regular and adhoc activities.

Communications

2.1 Support the Vicar in ensuring timely, appropriate and effective internal and external communications including the weekly e-mail and hard copy church notices.

2.2 Ensure that the website is regularly reviewed and updated, as required.

2.3 Manage All Saints’ profile and activity on social media.

2.4 Respond to enquiries and requests from the Diocese, local community and external organizations, as required.

2.5 Manage communication with members of the church family in matters relating to news and weekly notices in a timely manner

See attachments for furhter responsibilities and details 

Management Accountant

Location: Leatherhead
Job Type: Part time, 32 hrs per week
Salary: £40,000 (pro rata for part time) + benefits

About the organisation:

Each year, our client provide housing and support for around 1,800 socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and South-West London.

They make a difference to clients by enabling them to feel valued and supported. They have a strong sense of social responsibility and believe everyone should be able to live independent and fulfilling lives. Their values – respect, empowerment, responsibility and excellence – guide everything they do.

The role:

They have ambitious plans and this is a great opportunity for a dynamic, self-motivated and experienced Management Accountant to join the finance team.

The Management Accountant is responsible for the preparation of monthly management accounts and financial reports to executive management to give insight to business performance whilst also overseeing general accounting policies, procedures and practices within the business.

The Management Accountant's role combines financial and analytical skills to also aid senior management with the provision of information for decision making and promoting long term financial success for a business.

They’re ideally looking for:

• As Management Accountant, you will have a real eye for detail, excellent communication and organisational skills and take pride in delivering exceptional service to their internal stakeholders.
• You will also focus on continual improvement while leading the delivery of financial services, and have the ability to engage the support of colleagues both in the finance team and across Transform.

Their benefits are great too and include:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme and life assurance cover
• Training and development opportunities
• Interest-free staff loans
• Flexible working options
• The opportunity to buy or sell up to five days annual leave per holiday year
• A comprehensive range of discounts and wellbeing resources through our benefits platform

Tick most of the boxes but not all?

The best candidate rarely does. So, if you are excited by the role and can do most of what they are looking for, go ahead and apply; you could be exactly who they need.

Other things you need to know

Our clients celebrates diversity and know that it is critical for their success. They work hard to make sure they’re inclusive, so they want to hear from anyone who is great at what they do and who shares theirr values.

If you need any adjustments during the application or selection process so you can do your best, just let them know. They will be happy to help.

They review CVs as they receive them and interview as soon as they have applications that look like a good match, so apply as soon as you can to avoid missing out.

You may have experience in the following roles: Financial Accountant, Assistant Management Accountant, Finance Manager, Finance Analyst, Financial Controller, Senior Accountant, Financial Planning and Analysis (FP&A) Analyst, Cost Accountant, Business Analyst, Budget Analyst, Financial Reporting Accountant, Accounts Manager, Revenue Accountant, Treasury Accountant, Finance Business Partner, Group Accountant, Project Accountant, etc.

REF-216 688

An opportunity has arisen for an enthusiastic and proactive IT professional to join The Royal College of Radiologists (RCR) as a Service Desk Support Coordinator. 

The successful candidate will be part of a friendly and high performing IT team. As a Service Desk Support Coordinator, you’ll be responsible for providing end-user support, assisting in staffing the IT Service Desk and helping to maintain the College’s IT infrastructure. With your excellent customer service skills, you’ll work closely with a variety of internal and external stakeholders providing to them a high standard of support, to achieve positive customer satisfaction outcomes.

What you’ll do:

• Provide day-to-day hands-on resolution of users ICS problems and issues which affect any aspect of RCR’s information systems.
• Keep service desk tickets updated in ITSM system.
• Carry out preventative maintenance of servers and systems.
• Ensure that resources are deployed as required, such as laptops, docking stations and AV/VC equipment.
• Deliver user training for new and existing IT systems. 

What you’ll need:

• Good customer service skills.
• Good knowledge of all Microsoft Office products.
• Understanding of PC builds, including installation of software packages 
• Effective interpersonal skills 
• Effective communication skills, able to adapt style to different audiences. 
• Self-starter, confident to initiate and progress work 

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We reserve the right to close this vacancy early if we receive sufficient applications.

This vacancy closes midnight 22 September 2024. Shortlist interviews are scheduled for 25 September 2024 with selection interviews scheduled for 2 October 2024.

SPORT, PHYSICAL ACTIVITY, FAITH, ADVENTURE, CHILDREN AND YOUNG PEOPLE, WELLBEING, FULLNESS OF LIFE, LEADERSHIP DEVELOPMENT, FUN.

One of our key objectives at Sportily is to develop and invest in young sports leaders. Over the past 18 months we’ve designed a pilot programme to enable this and trialled elements of it. We’re now looking for someone to further develop, shape and own our programme, to work alongside our network of Sport and Faith Coaches to deliver it and to hold leadership level responsibility for seeing the wildly important goals of the programme realised within our wider vision.

At the heart of this role you’ll hold Leadership Team level responsibility for the programme which provides opportunities, within a Christian sports centred setting and framework, for children, young people and young adults (with a priority on the more disadvantaged) to gain skills, experience, training and qualifications to increase their self-esteem, confidence and future employment opportunities. This will include responsibility for its ongoing development, leading its delivery approaches, training the Sport and Faith Team in its delivery, exploring opportunities related to the programme, monitoring and evaluating its impact and reporting this to stakeholders.

We are looking for someone who loves sport and understands how sport and movement is able to connect people and is passionate about sharing the Christian faith in innovative ways beyond the walls of traditional church. You’ll have experience in developing programmes and monitoring their successful achievement of stated objectives, and of investing in the leadership development potential of young people, ideally in a sporting context.

If you like the sound of Sportily and the role, but aren’t sure you’ve got everything we’re looking for, please get in touch as we’d love to discuss things with you. Who knows where that conversation might lead.

For the first-timers, the can’t catchers and the kick it outers.
For the slam dunkers, the back of the netters and the hole in oners.
We bring the energy that gets you moving.

Service Manager

We are looking for new people to join a team for a brand-new extra care development Harbour Place in Workington which offers independent living for people with care needs.

Whether you’re an experienced care assistant or care manager, looking to start a career in care or interested in office-based support roles, why not apply and one of the team will get in touch to discuss the roles we have and what we do.  We are also happy to discuss hours of work and shift patterns.

Position: Care and Support Worker (various)

Location: Workington, Cumbria

Hours: Various hours available

Salary: £24,627 to £35,137 depending on the role.

Contract: Permanent

There are various roles available including both Full time, Part time and Relief Work, which gives you more flexibility of the days and times you work so is perfect to fit in around other commitments you may have.

The current roles we have with anticipated start dates in October/November 2024 are:

• Service Manager – £35,137.71 per annum (£36,358.34 is achieved after 18 months successful performance in the role)
• Retirement Living Coordinator – £25,965.21 (£27,112.48 is achieved after 18 months successful performance in the role)
• Income Admin Officer – £25,965.21 (£27,112.48 is achieved after 18 months successful performance in the role)
• Senior Care Officer – £29,635,83 (£30.551.56 is achieved after 18 months successful performance in the role)

The current roles we have with anticipated start dates in December 2024 are:

• Night Care Assistants – £24,627 per annum (pro rata for part time) +10% night shift allowance
• Care Assistants – £24,627 per annum (pro rata for part time)

If you would be interested in finding out more about a particular role listed above, then why not apply and one of the team will give you a call to discuss further and provide an oversight of the job responsibilities for that role.  The team are also happy to discuss hours of work and shift patterns.

What you’ll get in return

You’ll be working for a housing association with a difference – enhancing the everyday for all their customers. For 90 years, they’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 

They have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help us.

Benefits include:

• Competitive pay & generous pension 
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• And much more

About the Organisation

One of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent, the organisation are a leading provider of supported housing services, particularly for those affected by homelessness, and has a track record of transforming lives and revitalising neighbourhoods dates back over 90 years, with plans to build over 15,000 affordable homes over the next decade.

The organisation values diversity in all its forms. They foster a workplace where all individuals are respected, empowered, and heard. Their commitment to inclusivity drives success and enriches the lives of customers and colleagues. They are a Disability Confident Employer and operate a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for someone who is passionate about the benefits of digital and technology and focused on using digital and technology to enable delivery of organisational purpose.  They need to have a strong background in managing cross-organisational change programmes, experience of stakeholder management, and a focus on meeting the needs of our users.

About the role

We are looking for an experienced Programme Manager to manage the development and delivery of digital and technology change programmes across Shelter.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. 

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within Shelter’s Technology and Data Department (T&D), encompassing IT, Data and Insight, Data Compliance and Business Enablement, the department is made up of circa 50 people based in across the country with bases in London, Sheffield and Edinburgh.  This role will report directly to the Assistant Director of Technology and Data and will be required to work closely with several senior stakeholders across Shelter.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.