Senior business development manager jobs in south croydon, surrey
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The Director of Resources will ensure that the organisation has appropriate resources in place to deliver services to the charity’s various teams and will monitor/control that delivery. This role will help develop new opportunities, shared standards, services and best practices to improve efficiency and effectiveness, including the use of technology. It also focuses on strategic planning, resource management and risk oversight to support the smooth and effective operation of the organisation. The Director of Resources will be a member of the senior management team and will play a vital senior role in contributing to the overall leadership of FEC.
Interested? Want to know more about the Charity? Please check the Charity website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 30 June 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process
#LI-DNI
About the role:
We’re looking for a passionate and driven Trusts and Foundations Officer to join our ambitious Fundraising team. Working closely with the Trusts and Foundations Manager, you’ll contribute to our fundraising strategy and help meet annual income targets. This is an exciting opportunity to play a key role in securing significant funding that helps us deliver life-changing services across London. You’ll work with a supportive and collaborative team to develop compelling proposals and build lasting relationships with funders who share our vision of ending homelessness.
In this role, you’ll take ownership of a varied portfolio of charitable trusts and foundations, managing the full cycle of fundraising - from research and cultivation to writing applications and providing meaningful stewardship. You’ll collaborate closely with colleagues across the organisation to identify funding needs and shape bids that align with SHP’s strategy and impact.
If you’re a confident communicator with a flair for storytelling, relationship-building, and strategic thinking, this role offers the chance to make a tangible difference every day. You’ll have the freedom to bring ideas, grow income, and develop your skills in a dynamic and rewarding environment where your work truly matters.
The team currently works 2 days in the office in Kings Cross and 3 from home. The office days are currently Wednesday and Friday but do often change depending on the demand of meetings/events/week to week responsibilities.
About you:
- At least one year of experience in securing grants from charitable Trusts and Foundations.
- Track record of securing grants from charitable Trusts and Foundations.
- Understanding of and enthusiasm for SHP’s delivery approach and mission and values.
- Highly numerate and attentive to detail.
- Entrepreneurial, results-driven and able to work on own initiative and also as part of a team, meeting deadlines under pressure.
- Strong analytical skills and the ability to think strategically.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 22nd June at midnight
Interview date: Wednesday 2nd and Thursday 3rd July Online via Microsoft Teams
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Manager
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
We exist to answer these questions.
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We do not accept this.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and detect eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise our five-year growth strategy. You’ll be part of something impactful; we’d love to hear from you.
The Corporate Partnerships Manager will play a crucial role in the future growth of our charity and the impact that we achieve through partnership for people with sight loss. We are looking for an experienced new business fundraiser with a solid track record of growing income generating partnerships, donations and sponsorship from companies.
This role will lead on identifying and initiating relationships with prospective corporate donors and nurturing existing relationships to grow income significantly. You will line manage a Partnerships Officer and have support from a shared Partnerships Assistant.
Responsible to
Director of Development
Direct reports
X1 Partnerships Officer
Working hours and contract
This is a permanent full-time role, 35 hours a week. We will consider part-time and flexible arrangements.
Salary
£44,000 - £47,000 (dependent on experience)
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
How to Apply
Please submit your CV and a covering letter to our recruitment inbox with subject header: Corporate Partnerships Manager application
Note that your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, and must be based on the skills, knowledge and experience described in the person specification below.
Closing date for applications: Rolling
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Interview dates: From 16th June onwards
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Priorities include:
· Developing and delivering a corporate fundraising income plan across, Corporate Donations, Corporate Grants, Charity of the Year, Sponsorship, Cause Related Marketing, Payroll Giving, Gifts in Kind and Pro Bono relationships.
· Develop and implement inspiring stewardship events.
· Work closely with High Value Team and Retail Partnerships colleagues to maximise cross team opportunities.
Income growth:
· Grow the corporate new business pipeline with a balanced focus on long term income generating partnerships.
· Develop and implement new fundraising products, especially hybrid, to drive income from existing partners and new prospects. This will include challenge events and employee-led fundraising opportunities.
· Maximise income from existing corporate partners (and links through trustees, vice presidents, community, and major donors) through a clearly defined programme of research, networking, applications and excellent stewardship.
· Along with senior colleagues, represent the new organisation at virtual/ face-to-face meetings with existing partners and prospects, successfully engaging them with our emerging aims and objectives.
· Involve senior colleagues, trustees and other key stakeholders to open networks and support cultivation plans to ensure that peer-to-peer approaches are maximised.
· Using a wide array of digital and traditional channels to steward through storytelling and to thank.
Research:
· To direct the work of the shared Partnerships Assistant in researching, identifying, and maximising the potential of new corporate prospects using information held within the supporter databases as well as external sources such as LinkedIn, and business press.
Relationship building:
· Ensure all corporate relationships receive exceptional stewardship and that appropriate cultivation plans are developed, maintained and implemented – in particular, quality and timely reporting of impact achieved against funding provided.
· Build relationships with key decision-makers and influencers within current and potential corporate partners to embed the organisation as a charity with a strong reputation for meeting the needs of corporate supporters.
· Plan and organise opportunities for funders to view the impact of their funding first-hand, ensuring all safeguarding procedures are followed and met.
· Support the Chair, CEO and Director of Development to develop senior relationships with funders where appropriate, including support with arrangement of cultivation events, project visits and meetings through excellent research and timely briefing.
Collaboration with colleagues across the organisation:
· Facilitate and encourage new leads by building warm links with colleagues and coordinate relationship management between teams to ensure most appropriate relationship for the donor.
· Work with fellow fundraisers to run virtual and face to face events throughout the year to provide opportunities to thank our current corporate supporters and engage new prospects.
· Collaborate with other members of the department to ensure corporate work is integrated across fundraising with all opportunities maximised.
· Work closely with the Marketing and Communications team to create toolkits and materials for corporate relationships to maximise fundraising opportunities.
· Work with the Marketing and Communications team to develop on brand presentations for prospective and existing partnerships.
· Work with the Grants and Impact team to identify projects that would be of interest to current and prospective corporate donors in order to prepare high-quality tailored proposals.
Reporting:
· Compile comprehensive and compelling progress and impact reports to feed back to donors in a timely fashion.
· Monitor income and expenditure to ensure sound ROI on all activities.
· Ensure accurate records of all relationships are maintained on the supporter database.
· Regularly report to senior leadership on agreed KPIs and income achieved and forecast.
Leadership & management:
· Work as part of the fundraising management team, alongside the Director of Development and other high value team colleagues to deliver and implement the strategy.
· Seek out opportunities within the for profit and NFP sectors to raise awareness of our cause and aims.
Other:
· Become fully conversant with the aims and objectives of the charity.
· Keep up to date with developments in the sector, business industry and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
Person specification
Desirable skills, knowledge & experience:
· Strong evidence of experience and success of corporate fundraising or within a face-to-face sales role
· Proven track record of securing gifts/ sales more than £50,000.
· Liaising at all levels with the ability to motivate and inspire others to support financially.
· Matrix managing colleagues to achieve collectively.
· Experience of designing and delivering high impact stewardship programmes and delivering high value corporate partnership events.
· Demonstrable success in writing successful funding proposals and reports.
· Proven experience of devising budgets and project plans whilst also delivering and reporting against them.
· An effective and confident networker, with an ability to build high level relationships with a diverse range of stakeholders.
· Track record of managing complex relationships with funders/ clients, involving sophisticated reporting and stewardship.
· Experience of implementing new fundraising/ income generating strategies.
· Effective time-management skills with the ability to manage conflicting prioritises to meet planned and unplanned demand, ensuring that deadlines are met.
· Understanding and experience of working within the requirements of the Code of Fundraising Practice and data protection legislation.
Personal qualities
Required:
· An understanding of and commitment to the sight loss community.
· An accomplished storyteller, adept at using the latest statistics and data to evidence need and impact whilst maintaining an engaging and human tone of voice.
· Excellent financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied personal workload.
· Positive, friendly, polite and supportive of others.
· Excellent listening skills and high emotional intelligence, with the ability to think creatively and quickly to make a convincing case for support.
· Ability to identify new fundraising initiatives, assess likelihood of success and impact on resources, develop appealing cases for support that match donor interests to funding needs/projects.
· Excellent accuracy and attention to detail.
Desirable:
· Experience in a medical research, social impact, or disability work environment.
· Knowledge and experience of managing Appeals.
· Working as part of a team on Fundraising Galas/Balls.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave, financial support for training & development
· Cycle to work scheme, eye test vouchers, a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to a two-stage interview online via MS Teams and face-to-face.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Other information
We draw your attention to some important policies that govern the research that our charity funds. You can find these here.
How to Apply
Please submit your CV and a covering letter with subject header: Corporate Partnerships Manager application
Note that your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, and must be based on the skills, knowledge and experience described in the person specification below.
Closing date for applications: Rolling
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Interview dates: From 16th June onwards
The client requests no contact from agencies or media sales.
Salary: £38,000 - £43,000
Contract: Full-time, Permanent (35 hours/week)
Location: Remote working
Closing date: 11 June
Benefits: Fully flexible working pattern over 5 days, 2 Wellbeing days per year, 4% employer pension contribution
We have a wonderful opportunity for a Corporate Partnerships Manager (New Business) to join the RNID, the national charity supporting more than 18 million people in the UK who are deaf, have hearing loss or tinnitus. You’ll be working in their small and ambitious corporate partnerships team reporting to the Senior Corporate Partnerships Manager.
As part of this exciting role, you will lead the creation of compelling partnership propositions, build and nurture relationships with prospective partners, inspiring them by demonstrating the value and impact of partnering with RNID. You will manage RNID’s consultancy programme with businesses, as they continue to make a meaningful impact for people who are deaf, have hearing loss, or tinnitus.
To be successful as the Corporate Partnerships Manager (New Business) you will need:
- Proven experience in securing corporate-charity partnerships, with a track record of securing multiple new business deals worth five to six figures or more.
- Strong pitching, presenting, and high-quality proposal writing skills.
- Confidence in representing a charity at external events and speaking engagements.
If you would like to have an informal discussion, please speak to Heather.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Location: Homebased
Contract: Full time, fixed term 1 year contract.
Salary: Salary £34,000 per annum
Closing Date: 26 June 2025
If you have the creativity and skills to develop engaging and accessible elearning content that supports youth development, then joining Sea Cadets as a Senior Virtual Learning Officer could be a good move for you!
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Senior Virtual Learning Officer to join our learning development team.
This role will be involved in the development of training covering subjects such as:
- Safeguarding
- EDI topics such as Autism and Gender Diversity
- Health and Safety
- Onboarding new adult volunteers to Sea Cadets
If you enjoy eLearning development this could be the role for you.
Responsibilities
- Work with course designers to develop new, and maintain existing, elearning and media content.
- Translate storyboards into interactive learning content, creating activities, graphics, animations, audio and videos, using tools such as Articulate (Storyline and Rise), Canva, H5P, Murf and Adobe.
- Ensure learning meets development guidelines, and is accessible, functional and engaging.
- Integrate learning content to create courses on our learning management system (Moodle).
- Test learning content, including using screen readers and other accessibility software.
- Help to maintain the guidelines for course development.
- Support the day-to-day administration of the Sea Cadets learning management environment
- Cultivate strong working relationships across multiple teams (internal and external)
- Stay up to date with latest system upgrades and advise on their potential impact on existing or new courses
Requirements
- eLearning development experience ( e.g. tools such as Articulate Storyline and Rise, or similar)
- Experience in media creation for graphics, sound and video editing.
- Good MS Office skills
Desirable
- Experience using Teams and SharePoint
- Knowledge of Web Content Accessibility Guidelines (WCAG)
- LMS Administration experience (our platform is based on Moodle, Mahara and Alfresco but other LMS skills will be transferable)
- Subject matter knowledge in one of the following areas:
- Supporting Autistic young people
- Specialised educational needs
- Other Equity, Diversity and Inclusion subjects
- Safeguarding
- Onboarding new people
For further information, please download the Recruitment Pack.
Benefits
- Some hybrid working opportunities
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check, and successfully acquire MoD security clearance.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Development Manager (Major Donors)
Salary: £35,000 to £40,000 per annum
Location: Hybrid – London EC1Y/Home/Travel to events
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
About the Role:
You will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts, with the full support of the Executive Leadership Team and Chair of Trustees.
Here's a summary of your key responsibilities:
- Prospect and cultivate new individual supporters to donate 5 figure gifts using a variety of tactics, such as attending in person networking events, gaining introductions from our Development Board, Trustees and other senior supporters
- Personally manage a prospect pool of individuals to steward and re-engage to donate 5 figure gifts
- Maximise the partnership opportunities with the Lord Mayor’s Appeal.
- Develop written materials and proposals to engage prospective individual donors and report on the impact of their donations
- Develop stewardship and cultivation activities (e.g. webinars/ drinks receptions for mid-level donors)
- Use the support of senior leadership and members of the Board of Trustees to cultivate prospects as needed
- Work with colleagues to identify and scope new high value partnership prospects and application opportunities
- With the support of the Head of Development, develop and implement the donor giving strategy
- Report against income, expenditure and other targets
- Keep MQ’s central database up to date with all prospect actions
About You:
This role is for you if you are self-motivated and an experienced relationship fundraiser and driven to ensure that targets are hit and projects are delivered to the highest possible standards.
You will have demonstrable experience of managing 4 and 5-figure+ gifts from donors and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.
Essential role requirements include:
- Previous major donor fundraising experience
- Exceptional communication skills particularly in understanding and translating complex information and turning it into compelling written proposals
- Has a can-do attitude
- Demonstrates a commercial mindset
- Good interpersonal, influencing and relationship-management skills, at all levels.
- Willingness to attend networking events as required
Desirable Skills:
- Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
- Background or study in relevant fields of mental health sciences
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.
We look forward to hearing from you.
Closing date: Sunday 15th June 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Location: Any UK Trust office - hybrid working, must be willing to travel
Interviews: 19/06
For more information, or to apply, please click 'apply now' to be directed to our website.
Are you a strategic thinker with a passion for inspiring others and driving impactful fundraising? Join us at The King’s Trust as an Employee Engagement Manager, where you’ll lead on the development and growth of Million Makers, our flagship fundraising product, helping to generate vital income that transforms young lives. You’ll manage a portfolio of high-value partnerships and motivate corporate teams to take on ambitious fundraising challenges.
This is a dynamic role where your creativity, relationship-building skills and drive for results will shine. As we look ahead to a big year, we’re placing greater focus on strong project planning, so your time will be split more evenly between managing Million Makers teams and leading national projects that strengthen and expand our offer. You’ll also have the opportunity to support some of our wider employee fundraising initiatives, helping shape the future of our work with corporate partners across the UK. If you're ready to make a lasting difference and thrive in a purpose-driven team, we’d love to hear from you!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Employee Engagement Managers (Fundraising)?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Employee Engagement Managers (Fundraising)!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3510
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Are you looking for a new challenge and a great opportunity to make a positive difference at leadership level? Ambition Aspire Achieve is hiring a Deputy Chief Executive / Finance Manager, to support the charity’s growth and next phase of development.
About Ambition Aspire Achieve (AAA):
Ambition Aspire Achieve is a well-established and highly respected children and young people’s charity rooted in Newham, east London. Founded in 2016, we now deliver high-quality, inclusive and accessible services to over 950 children and young people through our youth and play hubs in Canning Town and Stratford. We reach many more through a growing outreach programme delivered in schools and local communities across Newham.
Our work is grounded in creating safe, nurturing spaces where children and young people can thrive. We place particular focus on those who are vulnerable, disadvantaged or have additional needs, offering meaningful opportunities, enriching experiences and tailored support.
As we continue to grow and deepen our impact, we are seeking a passionate, skilled and values-driven leader to join us in a newly created and pivotal role within our senior leadership team.
The Role: Deputy Chief Executive/Finance Manager
We are seeking a proactive and strategic leader, with strong financial and operational acumen to strengthen the charity’s internal infrastructure. The role will lead on financial management and oversight, supporting the Chief Executive at a senior level, playing a vital part in ensuring the AAA’s long-term financial resilience, equipped the charity to deliver its mission for years to come.
This is an exciting opportunity for a forward-thinking charity professional to combine senior-level leadership with hands-on financial management and organisational insight.
Key responsibilities include:
- Strategic financial oversight and budget planning support.
- Management daily finance operations including payroll, cash flow, audits and reporting
- Leading statutory compliance and financial risk management
- Supporting strategic planning and business development alongside the Chief Executive
- Representing the charity externally and deputising for the Chief Executive at senior forums
- Line managing and overseeing back-office functions
- Providing operational insight and help to develop infrastructure and systems
What we’re looking for:
We’re seeking someone with proven experience in charity, public or social sector leadership who thrives on both strategic challenge and operational delivery. You will have a strong grasp of charity finance, exceptional communication, leadership and problem-solving skills and a demonstrable passion for improving outcomes for children and young people.
What we offer:
- 25 days annual leave + bank holidays (increasing annually up to 29 days)
- Pension scheme
- Employee Assistance Programme
- A collaborative and supportive working environment
- The chance to make a tangible difference in young people’s lives
- Flexibility wherever possible to suit individual needs.
How to apply:
For an informal discussion about the role please contact AAA's Chief Executive Jonny Boux.
Application deadline: Friday 27th June 2025 at 5pm.
Ambition Aspire Achieve is committed to safeguarding and promoting the welfare of children and young people. All staff are required to undergo an enhanced DBS check. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people. We are proud to be an equal opportunities employer. We value diversity and welcome applicants from all backgrounds.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.




The client requests no contact from agencies or media sales.
General Overview of Role
The post-holder will be responsible for writing bid applications within Combat Stress. This will include:
- Support the development and delivery of Combat Stress's bid writing under the leadership of the Director of Fundraising (DoF) and Head of Trusts and Foundations (HTF), in order to support our role as a specialist UK-wide provider of mental health services to veterans with complex mental health needs.
- With guidance and support from DoF and HoTF contribute to the various stages of a bid or tender process.
- Support the team in managing service contracts.
- Ensure compliance with the business development framework and governance processes - with support from DoF and HoTF.
Main Duties and Key Responsibilities
- Complete bid writing in support of the business development agenda of Combat Stress, working with all departments in promoting our services to attract new business and supporting cost-effective service delivery.
- Contribute to our revenue generation agenda by owning and contributing to bid documents such as mobilisation or communication plans.
- Support the assessment of the healthcare market within which we operate, to ensure we are best placed to achieve growth and have the appropriate strategies to mitigate risks
- Support the development, monitoring and delivery of business developments plans, systems and processes in line with our strategy and targets
- Work across departments in order to adhere to the full service specification of the bid or tender.
- Work with the DoF to develop existing partnership arrangements and to develop the case to support new service and business partnerships, commercial ventures, and creative contract solutions to further our strategic aims.
- Manage the "bid/no bid" process to lead our responses to ITTs, lead on bid writing and project management of bid submissions
- Produce reports and proposals, including spreadsheets, involve bids for additional funding from commissioners.
- Review and refine all business development processes and templates to maintain "fit for purpose"
Contract Management
- Assist with the development, monitoring, management, and review of contracts.
Communication
- Contribute to the communication strategy within and external to the Charity
- Support the team on any other projects as requested by the DoF
General responsibilities
- Ensure data collection in general is kept up to date, in accordance with legislation and the policies of the Charity, and incident reports are completed in accordance with the policies of the Charity.
- We reserve the right to ask you from time to time to undertake any other reasonable duties as required within this role.
Risk Management
- As an employee of the Charity, the postholder is required to be risk aware and readily able to identify risks faced in the course of day-to-day duties. Where a new risk is identified it is to be reported through the postholder's line manager
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues




The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.
Job location: Central London – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person.
NB: The post holder will also be expected to support learning and networking events around the country which will involve regular travel and overnight stays (approx. 10 days per year).
- Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?
- Are you hardworking, flexible, highly organised and efficient?
- Are you reliable, with excellent attention to detail?
- Do you have office administration experience?
The Senior Events and Programme Coordinator (Leadership) has key responsibility for supporting our Leadership Programmes working alongside the Events and Membership Manager and the Director of Nursing Programmes (Leadership and Standards) to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.
The Programme, Network and Event Coordination Team is a key core team led by our Events and Membership Manager, responsible for ensuring that professional programmes, network and event support is provided to the QICN’s core programmes of work and the nurses in the team that lead them.
The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.
The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.
Responsibilities
· Acting as the main point of contact and knowledge base for the Leadership Programme speakers, clients, partners and participants on the programme.
· Acting as a key point of contact for business development and exploring alongside the Director of Nursing Programmes (Leadership and Standards) the pipeline for new partners and funding opportunities
· Ensuring with the Events and Membership Manager coverage of the team for the setting up workshops and programmes and ensuring the underpinning administration and coordination is in place.
· Working with the Director of Nursing Programmes (Leadership and Standards) to track key deliverables within a programme and ensuring the maintenance of records.
· Ensuring the issuing of invoices and onboarding of participants where appropriate
· Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.
· To support the development of a Leadership Programme alumni network and build that into a self-organising community with the wider QICN team.
· Overseeing the coordination and administration of several QICN professional networks.
· Supporting the Network Lead with outreach to potential network members.
· Preparation of online network meetings (creating Zoom events, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day).
Person Specification
· Minimum of four years’ experience of working in a coordination, support or administrative environment
· Experience of working in a delivery environment supporting course delivery and learning objective
· High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)
· Experience of using CRM packages to manage, distribute, and update work
· Experience of organising events/workshops
· Experience of financial administration
· Good problem-solving and communication skills
· Highly organised and methodical approach to managing workload, including competing deadlines
· Able to work on own initiative and deliver timely, high-quality results
For the full Job Description and Person Specification, please refer to the Job Pack.
We are dedicated to the continual professional development of our employees and offer access to training opportunities.
We offer 25 days’ holiday per year plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.
We believe high quality nursing care should be available for everyone, where and when they need it.
The client requests no contact from agencies or media sales.
CENTRE FOR AGEING BETTER
Deputy Director - Work
- Permanent
- Salary £71,729 per annum
- Full time
- Flexible working options will be supported.
- Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Centre for Ageing Better is looking for a talented Deputy Director to lead on work, retirement and transitions. Overseeing a programme of research, policy development, influencing activity and a growing employer network you will be leading our work to ensure equitable access to decent work for those aged 50+.
We are looking for someone with a good understanding of the UK labour market policy and the implications and opportunities for those aged 50+. You will be skilled at developing strategy and leading a multi-disciplinary team to translate it into an impactful programme of work. You will be comfortable working externally to build relationships and make the case for change to policy makers, potential funders and in the media, and you will bring research expertise and experience of developing and delivering research projects using a variety of methods.
It’s an exciting time to join us and as a member of our senior management team you will help shape our organisation over the next few years, support our fundraising and business development activity, and lead cross-organisational networks and activity.
How we work is as important as what we do – you will be a collaborative and empowering leader, committed to equality, diversity and inclusion, and able to support and inspire a high performing team to help achieve our ambitions.
If that sounds like you and you are up for the challenge then we’d love to hear from you.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To Apply
To apply please follow the link to complete an application form and Equality and Diversity form. Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.
Failure to do so will result in your application being automatically rejected.
The closing date for this role is midday 16th June with in-person interviews on 24th June.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Senior Product Owner, supporting work in our Medical team, you’ll lead the development and management of our cutting-edge new Azure Databricks Data Intelligence Platform in partnership with the Health Insights team.
This platform will play a crucial role in advancing our analytics capabilities, helping measure, evaluate and share the impact of the research we fund and the health and care projects we deliver, as well as ultimately improving patient outcomes through data-driven insights.
What you’ll be doing:
• Shape the product vision and roadmap for the Data Intelligence Platform, aligning with strategic goals of the Medical Directorate and wider British Heart Foundation (BHF).
• Lead agile delivery across a cross-functional team, evolving agile practices to suit varying levels of experience and maturity.
• Bridge the gap between technical and non-technical stakeholders, tailoring your communication to ensure clarity, alignment, and shared understanding.
• Foster collaboration across teams, encouraging a culture of transparency, continuous improvement, and shared ownership.
• Use data to drive decisions, leveraging key metrics to prioritise features, track progress, and measure impact.
• Contribute to the Product Chapter, helping shape product standards and best practices across the organisation.
About you
You’ll be an experienced product leader who thrives in complex environments and knows how to bring people together to deliver impactful digital products. You’ll bring:
• Extensive experience in product management, particularly in digital and data-driven environments.
• Significant experience of leading and line managing a team.
• A strong track record of agile leadership, including introducing or evolving agile practices in teams with mixed levels of experience.
• Excellent communication skills, able to translate complex technical concepts for non-technical audiences and simplify complex problems into component parts for short, medium and long-term delivery.
• Proven ability to manage product backlogs, define and prioritise features, and align delivery with strategic goals.
• In-depth experience of working with multi-disciplinary teams to gather requirements and steer them through discovery, refinement and delivery.
• A data-informed mindset, with experience of measuring products against KPIs such as reach, conversion, and user satisfaction to guide product decisions.
• Strategic thinking and commercial awareness, able to balance user needs, business goals, and technical feasibility to make effective product decisions to prioritise development.
• Excellent planning and organising skills, effective at prioritising, scheduling and tracking work across dependencies taking account of deadlines, staffing and resource requirements.
Working arrangements
Please note this is a 12-month fixed term contract.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
First stage interviews will be a short one-way video interview. Interviews will then be held via MS teams and in person, at our London offices.
Our vision is a world free from the fear of heart and circulatory diseases.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
High Value Partnerships Manager (Corporate and Trusts)
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Trust and Corporate Manager - to be known as a High Value Partnerships Manager - to join our small and friendly fundraising team. You will be responsible for driving our strategy for fundraising from Corporate Partnerships and Trusts & Grants, both of which are already well-established income streams with lots of great potential. You will also use your experience to identify, attract and win new partnerships.
Contract: Permanent
Hours:30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £35,000 - £37,000 (pro rata)
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Occasional travel to partner meetings will also be required.
Closing date: Extended to 12th June
Interview dates: First-round interviews will be virtual and take place in early June
Purpose of the role
- Accountable for winning and delivering partnerships with Corporates and Trust & Grants, with support from a Fundraising Officer
- Secure new partnerships that are vision-aligned, with a focus on multi-year grants/contracts
- Research and develop a strategy for growing our High Value income, whilst providing excellent relationship management, delivery and reporting to those we’re already working with
- Line manage a Fundraising Officer who will provide support to implement your fundraising strategy
- Work with the Head of Development and Senior Management Team to identify opportunities across the charity to fundraise for and demonstrate the impact of our work to partners
- Work with the Membership team to maximise opportunities with brands to offer discounts to Twins Trust's members
Ideal candidate
The ideal candidate will have experience in developing and implementing a strategy for High Value Partnerships. They will be able to demonstrate how they have researched and negotiated partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support and therefore sustainable income.
Person specification
Essential
- Experience of creating and delivering a High Value strategy
- Experience of the full fundraising pipeline, including researching, cultivating and securing multi-year 5 or 6 figure donations from Trusts, Foundations or Corporate Partnerships (experience of both income streams a plus)
- Excellent relationship building skills up to a senior level
- Ability to project manage the delivery of partnerships including impact reporting
- Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
- Excellent communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Enthusiasm for the issues we work on
Desirable
- Line management or mentoring experience
- Working understanding of admin processes relating to fundraising
- The ability to demonstrate a commercial mindset
- An understanding of GDPR in relation to fundraising
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, an international charity, is looking to recruit an experienced analyst with a background in finance business partnering. The successful candidate will be joining the organisation during an interesting period, and be curious, with a strong analytical mind and ability to interpret financial information, and be articulate.
Responsibilities
- Ensure that there is a sound understanding of business areas in terms of both present as well as forecasted performance.
- Work with budget holders on the annual budgeting and forecasting processes, ensuring that any advice/support in understanding the numbers is provided in a timely manner, and that they and senior management are supported in their decision making.
- Lead on the preparation of the quarterly forecasts.
- Undertake budgetary versus actual expenditure analysis, providing reports and meaningful information to budget holders and senior finance team members.
- Support in developing project budgets on a full cost recovery basis, and in the preparation of donor report.
- Support in undertaking grant reconciliations.
- Offer coaching and training as required.
Requirements
- Experienced finance professional, highly numerate and analytical, able to understand the business and strategic outlook of the organisation, able to interpret financial information and communicate this clearly and precisely.
- Experience in developing budgets & forecasts, and undertaking and presenting analysis, both in writing and verbally.
- Strong communication and finance business partnering skills – able to accurately and precisely communicate important financial information to non-finance budget holders, and senior management staff, challenge numbers and support in sound decision making.
- Experience of working in an international organisation, in a multi-currency environment, and with colleagues based globally.
- Experience in the financial management of grants, including developing budgets for proposals (on a full cost recovery basis), and reporting for donors is strongly desirable.
- Strong systems/IT skills
- Experience in offering coaching on internal controls & processes, budgets & accompanying analysis, and systems/IT.
This is a remote role, and the candidate can be based anywhere in the UK. Please note, this role cannot accomodate remote working from outside the UK, and as such is only open to candidates with the right to work in the UK.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
We are recruiting a Commercial Business Development Lead to drive growth of Sands’ partnerships programme. This is a new and exciting role requiring an ambitious and entrepreneurial individual, who will focus on securing commercial and strategic partnerships which maximise Sands’ exclusive, new and emerging opportunities. This includes our award-winning Sands United Football Club, the globally-recognised Baby Loss Awareness Week, our leadership in Saving Babies’ Lives research and flagship UK-wide events such as Ribbon Run, Starlight Walk and others.
The postholder will be responsible for securing sector-leading, inspiring and memorable partnerships, including but not limited to multi-year collaborations, sponsorship and cause-related marketing. Demonstrable experience in working across sporting and/or event sponsorship is essential as well as in commercially-led partnerships including retail. The ability to collaborate strategically with those committed to social change is also required.
You will ensure there is an integrated approach across Sands’ functions including other areas of fundraising, engagement, communications and events. This role therefore has a high level of responsibility for the management of internal and external senior relationships.
With a high level of business acumen to identify a robust pipeline, the postholder will seek out partners that align with Sands’ vision, that will place us on the map as the go-to baby charity, thus increasing Sands’ public profile via household brands and high-profile partnership activities.
The post-holder will be able to diversify prospects across different sectors and industries including mental health and wellbeing, health and beauty, groceries, high street retailers, home and leisure, transport, jewellery and commemoration.
You will be skilled at creating bespoke and engaging proposals that captures the interest, trust and needs of key decision-makers. An excellent communicator and influencer, you will also be a confident presenter and networker, with the ability to represent Sands externally and produce high-quality prospect research, reports and creative pitch material.
The ideal candidate will have demonstrable experience in cultivating high-level relationships with corporate partners and individuals across a range of engagement mechanisms – particularly working from home and online.