Senior business manager jobs
We are looking for a Senior Therapeutic Wellbeing Service Manager to support the growth and delivery of our counselling and wellbeing programmes.
Our services are a hybrid of online and in person delivery and therefore this role will include occasional travel to our North and South TLC locations, including travelling to TLC’s wider Head Office in Manchester.
The Role
The successful candidate will support the Head of Therapeutic Wellbeing and hold specific identified managerial responsibilities within the services delivered by TLC’s Therapeutic Wellbeing department.
You will work closely with the Head of Therapeutic Wellbeing and Senior Management Team to co-ordinate the delivery, monitoring and staff support and leadership across the organisation.
You will support the Head of Therapeutic Wellbeing to design and deliver against the department’s strategic objectives.
You will work closely with the Management Team and Clinical Supervisors to ensure services are delivered to a high standard in line with TLC’s values and the BACP Ethical Framework.
About you
We are looking for somebody who has held a senior role and has the expertise to lead our service management team.
You will be a skilled, knowledgeable and experienced leader with a proven track record in managing mental health teams.
You will be experienced in managing commissioned services requiring high quality contract management, reporting back to commissioners/funders.
You will have extensive knowledge of risk assessing, safeguarding legislation and local guidance and practice.
We are looking for a collaborator and passionate leader to ensure our team has the right knowledge, skills, values and behaviours to deliver accessible, compassionate and effective mental health support.
About us
TLC: Talk, Listen, Change is a relationships charity that has been providing support to individuals, couples, families, and communities in the North of England for over 40 years. The charity focuses on promoting emotional wellbeing through the cultivation of safe, healthy, and happy relationships. Originally serving Greater Manchester, the organisation has expanded its reach to help people all over England. TLC offer a range of services tailored to meet the diverse relationship challenges faced by the community. Our commitment to evolving our services ensures we continue to meet the growing needs of those we serve.
TLC values safe, healthy, and happy relationships both within the workplace and beyond, emphasising a culture that is safe, authentic, and person-centred, reflecting our commitment to valuing staff as much as the people we support. The organisation takes pride in being progressive and inclusive. TLC have made specific commitments to staff well-being and inclusivity, such as the Age-Friendly Employer Pledge, supporting Afro-hairstyles through the Halo Code, and endorsing the White Ribbon campaign to end men’s violence against women. These initiatives support work to build an equitable and respectful work environment.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We believe in empowering our team members to bring their best to this role. That’s why we offer flexible working hours around core business times.
We also provide an annual Professional Development allowance, a generous annual leave package, and even time off for your birthday, Health & Wellbeing Day, and EDI-focused Volunteering Day.
So, if you’re ready to make a real impact and help shape the future of TLC, we’d love to hear from you.
We want to make our recruitment processes accessible to everyone. As standard practice we provide interview questions prior to the interview so we can concentrate on getting to know you. If there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
The Job (in a nutshell)
Leading the Education partnerships team, responsibility for the development of all Educaiton customers and for maintaining the income generation and young people targets in line with the overall Trust strategy and annual requirements.
Who we’re looking for
A dynamic individual who is capable of balancing the mix of future vision with everyday demands.
This a senior management position which is responsible for the strategic direction and the leadership day to day operation of our extremely busy Education Team. The role requires you to be strategic but pragmatic, balancing the mission and purpose of The Trust with tactical day to day delivery of Sales support and partnership working across the organisation.
You will manage a team of up to ten direct reports, and will also need to build strong relationships across The Trust with fellow Senior Managers and Directors, and most specifically with our Centre Management teams, Fundraising and Marketing Teams. You will need to balance carefully the needs of our internal and external customers, allocating time and resources accordingly. Also, The Trust has a new strategic plan looking at growth of the number of young people we work with, including the recently launched Schools Adventure Programme.
Your experience
We would love you to have a strong background in Sales with proven effective results but also having commercial acumen and experience, with the ability to think and act strategically. You will have a minimum of three years experience of leading, managing and inspiring teams. A supportive approach to the development and coaching of the team is an essential element within this.
The ability to work confidently and flexibly across all Trust departments, supporting where required.
A solid knowledge of the Education Sector for both Scotland and England as well as proven relationship building skills, and enjoyment of working collaboratively across departments and at all levels through effective communication.
Working for the Trust requires a Flexible ‘can-do’ attitude to workload, able to multitask and re-prioritise projects at short notice.
Areas of repsponsibility
- Leadership and management of the Education Team, providing direction, challenge, support and development as appropriate. This will also involve coaching and supporting the team in their professional development, as well as in the management and execution of sales targets.
- Development and ownership of The Education Team’s annual revenue target, specifically looking at Charitable funding levels, volumes and occupancy levels across all centres.
- Ownership of and responsibility for all aspects of the Education sector, ensuring that all aspects of marketing, sales, customer service, delivery and finance are reviewed and implemented to a high standard with the overall objective of informing greater impact for the clients
- Working collaboratively with Early Careers Business Development and Summer Adventures to share ownership of the current capacity levels. Ensuring optimum fill and a responsible client mix.
- Building strong relationships internally and externally. Developing and supporting the Education Team with new initiatives and lead generation ideas.
- Supporting the centre operational teams to have clarity of the sector and a deeper awareness of the Education teams role and focus.
- Ownership of the Education cost centre budget, including the development of return on investment data wherever possible.
- Optimising the use of all internal CRM systems and associated reporting for management purposes.
- Contributing to the work of the wider senior leadership team as required, including attending and contributing to senior team discussions, acting as an ambassador for The Trust at events and conferences, supporting colleagues in other areas of The Trust’s work.
Location: Home-based with average 1 day per week in head office / centre location. The role will include considerable travel.
Settling in period
There is a 3-month settling in period from contract start date.
The closing date is 21st November 2025 with first interviews taking place on 2nd December 2025.
To inspire young people to realise their potential through learning and adventure in the outdoors.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full time, 37.5 hours per week
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Full time office based role, after an initial period a minimum of 3 days per week in the office. Open to conversation on flexible and compressed working arrangements.
About the role:
You will act as subject matter expert to deliver a best-in-class business planning and budgeting process that leads us into delivering on our strategic plan.
You will be ensuring that management reporting and financial management tools are fit for purpose, contributing to cross-functional performance improvement and embedding a culture of continuous improvement and best value for the organisation. Engaging with Budget Holders and other stakeholders as a strategic partner to develop and maintain a consistent business partnering agenda through the year, providing financial insights that support high level decision making.
You will deliver and clearly communicate budgets, forecasts and periodic reporting using expert analysis to highlight variances and identify improvement opportunities. Once our analytics are in place, you will drive a large development agenda evaluating our impact measures and supporting incremental investment decisions between individual charitable programmes, and between charitable programmes and social investments and financial returns.
What you will be doing:
Budgeting and Forecast
- Deliver a collaborative annual planning and budgeting process that ensures delivery of the business and financial strategy and re-forecasts as required.
Accounting and Performance Management:
- Produce monthly and quarterly management accounts to deadlines for review by the Head of Finance / CFO, identifying key variances and issues affecting financial performance, whilst looking for improvement opportunities.
- To deliver a periodic reporting process that is timely and accurate, engaging with heads of departments (budget holders) to build on and develop existing reporting.
- To contribute to the preparation of the Annual Report and Accounts and associated audit processes.
- To develop and deliver a suite of financial performance metrics in line with best practice. This will include development of cost allocation methodologies and balanced scorecard elements aligned to strategic reporting.
Financial Planning and Analysis
- Support the preparation of financial forecasts and scenario modelling.
- Engage with the Head of Finance and CFO to deliver a shared understanding of future incomes and expenditure and to introduce planning methods to rapidly flex the organisation to meet the uncertainties in such forecasts.
- Providing financial insights to support the preparation of business cases within the organisation for capital and revenue initiatives.
Financial Analysis
- To provide analysis of income, charitable expenditure, support, governance and other costs with meaningful commentary and trend analysis.
- Provide Motability with high quality data analytics and reporting that drive evidence-based decision making to maximise impact and value for money.
- Support any shift in operating model, so that Motability maintains clear sight of its impact and value for money.
- Support Motability in maintaining and improving an open and high performing culture focused on beneficiaries and the difference Motability can make for them.
Payroll:
- To contribute to the preparation and review of the monthly payroll, including starters and leavers, and statutory returns.
- To contribute to headcount and employment cost projections and modelling.
Your experience:
Must haves:
- Recognised CCAB Accountancy qualification (ACA, ACCA, CIMA).
- Periodic reporting, budget and forecast preparation with variance analysis and commentary.
- Delivering a successful business partnering agenda for budget holders and non-finance staff with the ability to communicate key financial messages and influence management action.
- Some experience, or understanding, of Microsoft Power BI and Microsoft Fabric, with the ability to build dashboards, manage certified datasets, and contribute to governed reporting environments.
- Sage 200 accounting package experience.
- Microsoft Excel – intermediate to advanced level.
- Able to work confidently with a range of senior stakeholders on operational and financial data to arrive at measures of impact whilst also able to support a new manager with their first budget.
- A collaborative working style, contributing to a cultureof active learning andcontinuous improvement.
Nice to haves:
- Experience of charity fund accounting, grant accounting, partnerships and allocation mechanisms.
- Some exposure to value for money and impact studies.
- Preparation of financial business cases.
- Has experience of one or more ERP / ERM systems.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: 35 per week
Location: Hybrid or home working depending on location
Closing date: 19 November
Interview date: w/c 24 November
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
Family Fund has an ambitious five-year growth strategy, which aims to expand and diversify our income to support the hundreds of thousands of families across the UK raising disabled or seriously ill children, experiencing an unrelenting squeeze – financially, emotionally and practically.
The role
Family Fund is seeking a dynamic Statutory Funding Manager to lead efforts to grow our income from government and statutory funders. This includes proactively identifying new funding opportunities linked to government policies and programmes, collaborating with operational teams to develop strong funding proposals, and building positive relationships with potential funders to support the organisation’s growth objective.
If you join us, you’ll be:
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Working with Directors to deliver a clear strategic view on areas of opportunity
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Proactively horizon scanning across the policy landscape by reviewing government papers, policy reports, consultations, etc. to identify opportunities where Family Fund can offer strategic solutions
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Working collaboratively with operations and research colleagues to ensure high quality, targeted and compelling proposals
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Cultivating and managing a network of peers and decision makers in government departments to accomplish objectives
About you
You’ll have a proven track record of meeting and exceeding income targets from statutory income sources, have significant experience or researching and writing tenders and the commercial ability to understand, set and meet financial targets.
To be successful in this role you will have a positive approach to business development and a detailed understanding of the statutory funding landscape and how policy development links to funding.You’ll need to have creative and lateral thinking skills to identify and expand on opportunities to meet government needs through the capacity and skills of the organisation.
We’re passionate and determined to connect with and support more families and are looking for an individual with a strong commitment to our vision and purposes.You will also need to be self-motivated, results driven and have a tenacious approach to securing income.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a right to work check and employment history verification.
Our mission is to improve the day-to-day lives of families on a low income, raising a disabled or seriously ill child, or young person.
The client requests no contact from agencies or media sales.
Digital & IT Project Manager
Salary: £50,232p.a.-£52,232p.a. (dependent on location)
We also offer 27 days of annual leave plus bank holidays and a birthday day off, 8% employer pension contributions, a core hour’s system of working and enhanced family friendly policies
Contract: Permanent
Hours: Full time, 37.5 hours per week
Location: Wigan or London (with hybrid working available) or remote based
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
As we’re moving forward we recognise that a diverse workforce yields the best results. We embrace all the different identities in the UK and we want our workforce to reflect that.
Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.
We are looking for a dynamic and skilled Digital & IT Project Manager to support us on the next steps of our technological journey. Working as part of the IT Department and reporting to the Digital & IT Director, you will play a key role in the delivery of several digital and infrastructure projects. To succeed in this role, it is critical that you have an appetite for continuous improvement, personal development and enjoy delivering projects through the full lifecycle.
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in the job role of Digital & IT Project Manager and want to help us make a difference, please review a copy of the full job description and ensure that you meet the essential criteria found in the person specification before applying.
After reading the application information, if you would love to work at Keep Britian Tidy as a Digital & IT Project Manager, please continue to apply.
As part of the application process you will need to answer 3 questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 0900, Wednesday 26 November 2025.
Interviews will be held via Microsoft Teams w/c 15 December 2025.
If you require an in person interview, please let us know.
Please note we will only be able to contact successful candidates. Thank you for your interest in our work.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
We are proud winners of the Working Families’ Best Small Employer Award 2021
The client requests no contact from agencies or media sales.
Villiers Park's vision is a future where every young person has the opportunity to realise their full potential. Yet for too many, this is limited by economic, social and personal barriers not of their making. As a national social mobility charity, we exist to change that.
We deliver targeted programmes in areas of socio-economic deprivation and inequality across the country. We have five hubs, in Hastings and Bexhill, Swindon, Tyneside, Norwich and Cambridgeshire, and reach over 2,500 young people every year.
We recently developed our 2025-30 strategy, which aims to deepen our impact and double our reach over the next five years. A new fundraising strategy and campaign, Beyond Barriers, will be launched to secure the funds to help us realise our goals and make a positive and lasting impact on the lives of more young people nationwide.
The Fundraising Operations and Data Manager is a newly created role in our Fundraising team. They will be responsible for managing the charity’s CRM (Salesforce) and working with colleagues across the team, and wider organisation, to ensure the smooth operational delivery of fundraising processes and activities.
The Fundraising Operations and Data Manager will provide data and donor insights to help identify trends and opportunities that contribute to shaping fundraising campaigns and enhance our stewardship.
Key responsibilities include:
- Be responsible for the overall management of the Salesforce CRM system, ensuring accurate and up-to-date data entry. This includes processing donations, pipeline updates and managing data imports, exports and migrations to support fundraising activities.
- Create reports and dashboards to enable accurate and timely reporting.
- Identify opportunities for improvement and automation, collaborating with colleagues across the organisation to ensure the smooth operation and optimal use of the CRM.
- Work closely with the Head of Fundraising and Finance Manager to ensure that all donations are thanked in a timely manner and recorded correctly.
- Manage pledge payment tracking and reminders and follow-up processes for multi-year donations. Ensure that data management is carried out in accordance with GDPR and PECR, Villiers Park’s data protection and privacy notices, and the Fundraising Code of Practice.
- Act as the point person for all prospect research activities, liaising with third party providers and ensuring adherence to data protection requirements and best practice at all times.
- Oversee the recognition framework and stewardship of current supporters, managing a sustainable and creative stewardship programme that engages supporters with our work.
- Create templates and systems that enhance cultivation and stewardship.
- Generate mailing lists for fundraising and communications, which respond to a range of motivations to give and engagement with the charity.
- Oversee and deliver operational efficiencies in our fundraising processes, for example, with payment providers and events.
- Any other duties as reasonably requested.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
This is an exciting new opportunity to lead Muscular Dystrophy UK’s major public-facing campaigns and help drive meaningful change for people living with muscle wasting conditions.
You’ll be at the forefront of our campaigning work—building our infrastructure, shaping bold strategies, building a vibrant campaigning network, and empowering our community to influence policy and legislation. Working collaboratively across the organisation, especially with colleagues in Policy and Campaigns, Marketing and Communications, Fundraising, Volunteering, and Data, and our devolved nations leads in Services and Support, you’ll help create powerful supporter journeys and engagement activities that reflect the passion and urgency of our cause.
Reporting to the Director of Policy and Campaigns, you’ll play a key role in delivering Muscular Dystrophy UK’s policy and campaigning objectives as part of our new organisational strategy—making a tangible impact on the lives of thousands across the UK.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Head Office, London, SE1 (with flexibility for homeworking)
Closing date: Sunday 16th November
Interview date: Tuesday 25th November
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an experienced Manager to guide our team and support the Charity Director with the growth of our charity.
About Interakt
Interakt Community is a UK-based charity committed to supporting adults with learning difficulties as well as sensory, and physical challenges that empowers through the prism of the arts, developing confidence, communication, creativity, and collaboration.
The Operations Manager will play a pivotal role in supporting the Charity Director, ensuring that all day-to-day activities run smoothly, that delivery meets our standards, and that the team is supported to thrive.
This is an exciting opportunity to join an established charity and be part of the development of its ambitious future.
Purpose of the Role
The Charity Operations Manager will take ownership of the day to day operational delivery of Interakt’s core activities. You will manage the planning, scheduling and facilitation of the sessions; oversee a small operations team (session facilitators, business admin, Bookkeeper); ensure compliance, processes and procedures are in place; and support the organisation’s growth and operational effectiveness
Key Responsibilities
Session & Programme Delivery
Oversee the day-to-day management of all sessions: planning, scheduling, and resources are arranged and facilitators are working effectively, as a team, towards a united goal.
Work with the facilitators to maintain high standards of safeguarding, session delivery & quality, , participant experience and inclusion.
Monitor attendance, participant feedback and outcomes; ensure monitoring and evaluation data is captured and reported.
Troubleshoot issues in session delivery (facilitator absence, session structure, session content, participant concerns) and ensure continuity.
Work with session delivery team and Charity Director to communicate communications to the participants guardians/care homes/ parents.
Collaborate with other senior team members, including the board of trustees to align session schedules with organisational goals.
Team Management & Support
Line-manage the small team: session facilitators, business admin support, and work alongside the Bookkeeper. Provide coaching, supervision, performance reviews and professional development.
Foster a positive, inclusive and collaborative team culture.
Allocate workloads, manage rotas, cover arrangements and ensure team resilience.
Be part of the recruitment process, induction and training of new facilitators and support staff as necessary.
Operations, Finance & Administration
Work closely with the Bookkeeper to oversee financial operations relevant to sessions: budgets for sessions, facilitator fees, travel/expenses and resources.
Ensure administrative systems are robust: scheduling software, attendance registers, invoicing, record-keeping, risk assessments, health and safety compliance, safeguarding disclosures.
Work with the Charity Director to draft and implement policies and procedures for operations: session standards, safeguarding, equality, risk management, data protection.
Strategic & Organisational Support
Contribute to the strategic planning of Interakt, including growth of session reach, exploring new delivery models, and continuous improvement of operational processes.
Produce operational reports for the Charity Director and Board: session metrics, staff performance, budgets, risk register updates.
Work with the Charity Director and Board of Trustees to support grant applications: providing data, costings, feasibility and operational perspective.
Stay informed about sector best-practice in charity operations, group delivery, safeguarding and community engagement.
Person Specification
Essential Experience & Skills
Proven experience in operations management within the charity, third sector or community engagement environment.
Experience managing a team (staff and/or facilitators) and overseeing day-to-day delivery of programmes or sessions.
Strong organisational and project-management skills: able to plan, prioritise, meet deadlines, coordinate multiple programmes.
Budgetary experience: understanding of basic financial management, liaising with finance/accounting teams.
Excellent interpersonal skills: ability to work with facilitators, participants from diverse backgrounds, and external partners.
Clear understanding of safeguarding, health & safety, inclusion and equality issues.
Confident using digital tools (including Microsoft Office) and comfortable implementing and improving systems.
Strong written and verbal communication skills; comfortable producing reports and presenting to senior management or trustees.
A self-starter with a proactive approach and ability to adapt in a small charity environment.
Full UK driving licence with no restrictions.
Desirable Attributes
Experience in arts, community development and/or the LD community.
Experience with monitoring and evaluation in a service delivery context.
Experience in service development as a complete process.
Personal Qualities
Enthusiastic champion for the charity’s mission, values and inclusive culture.
Reliable and accountable, with attention to detail and a commitment to quality.
Collaborative and nurturing team-player, but comfortable taking confident initiative and ownership.
Flexible and responsive: able to respond to changing session needs and participant number
Terms & Benefits
Salary: £27,500-£30,000 per annum dependent on experience
Pension: After 3 months a post holder that would enrolled in our NEST pension program
20 days annual leave plus bank holidays
Flexible working where appropriate (with requirement to be present at venue sessions)
Professional development opportunities
Occasional evening or weekend sessions may be required (time off in lieu provided
The client requests no contact from agencies or media sales.
We're looking for an organised, confident and resilient Senior Contact Centre Officer to join our Costumer Service Team located at our Head Office in Islington.
£28,500.00 - £29,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly.
* Support the Customer Contact Centre Service Lead in creating a "first time resolution" team culture when handling enquiries, requests and complaints; linking customers with relevant departments, duty staff and undertaking the necessary administration and monitoring.
* First time resolution of informal complaints and transfer formal complaints relating to reactive repairs in accordance with Look Ahead's policy and procedure to the Senior Complaints and Feedback Officer
* To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process.
* Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
* Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Approachable and open behaviour. Works as part of a group or team.
* A strong approach and commitment to providing an excellent customer service.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication, remaining tactful and diplomatic when dealing with difficult situations, able to maintain confidentiality.
What you'll bring:
Essential:
* Supervisory experience including inducting and training other team members.
* Ability to manage and support others with complex cases and enquiries.
* Natural problem solver and self-motivated.
* Understanding of resource management including forward planning, business continuity and rota management
Desirable:
* Knowledge of the housing / repairs and maintenance sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds
Pleasee full job decription on our Website
Title: Senior Corporate Partnership Manager
Reporting To: Director of Income
Responsible For: Corporate Fundraising Manager
Location: Hybrid, working from home and our office based in West London
Salary: £52,000 - £55,000 per annum
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 14th November 2025
Job Summary
The Senior Corporate Partnerships Manager, a newly established role within the Income Department, will be responsible for delivering our expanding portfolio of Corporate Partnerships while actively seeking out and securing new partnership opportunities.
MHI is at a pivotal point in its development, having experienced significant growth since launching in 2017. Over the past 18 months, a primary focus has been on cultivating strategic partnerships that not only support fundraising efforts but also align with broader organisational goals such as volunteering, volunteer recruitment, stewardship, and enhancing brand recognition.
Having secured three large longer term partnerships, we are now seeking a creative, passionate and knowledgeable Corporate Partnership specialist to lead on launching, relationship management, stewardship and growth and ensure all opportunities are maximised.
Working closely with the Director of Income, Head of Communications and Marketing and Senior Trust and Foundation Manager. You will work across income streams (major donors, trusts and foundations and commissioned partners) to spot opportunities for enhancing existing or developing new long-term, strategic corporate partnerships. You will also undertake regular horizon scanning and trend analysis to identify opportunities to develop new and innovative partnerships. This will include optimising the expertise and contacts of the Board, volunteer-base and other senior stakeholders.
We believe there is much more we can do, to work across income streams to develop multi-dimensional and long-term partnerships and the Senior Partnerships Manager will play a key role in delivering this.
There will also be the opportunity to recruit a corporate partnership manager to manage and work alongside, to really ensure high quality stewardship, whilst working on new business potential and brand alignment.
Key Responsibilities
- Manage and nurture current high value corporate partnerships with a focus on maximising all opportunities, delivering first class stewardships and partnership retention.
- Ensure cultivation events, stewardship activities and partner communications are effective and appropriate for both prospective and current supporter audiences.
- Maintain excellent stakeholder relationships and a robust stakeholder management framework.
- Work closely with public fundraising to ensure a suitable suite of products and events are in place to effectively deliver partnerships with a high level of employee fundraising.
- Develop creative packages for support, drawing opportunities together across our white labelling and other commercial offers, employee fundraising, branding, volunteering and pro bono, to attract support from new sectors and deepen existing relationships.
- Build relationships with existing and new corporate prospects, leading on relevant meetings and negotiations, and engaging them with MHI’s work.
- Develop compelling content for proposals and pitches, ensuring information is well presented, accurate, and effectively adapted for different audiences.
- Proactively network and influence external partners, stakeholders, and decision makers at sector events by acting as an ambassador for MHI, representing the organisation at high levels internally and externally
- Work with the Director of Income to support corporate income forecasting and contribute to the annual budget-planning cycle
- Work with MHI legal counsel and Director of IT and Security to ensure that all fundraising activity complies with current charity and data protection legislation (UK GDPR) and the Fundraising Regulator’s Code of Practice.
- Maximise the benefits from the Salesforce CRM to achieve ‘best in class’ stewardship, across partner and supporter segments, ensuring seamless supporter journeys, and that every supporter of MHI receives timely and appropriate levels of information.
- Provide leadership and line management of the Partnerships Manager, overseeing their portfolio and supporting in their development
Person Specification
Essential
- 7+ years fundraising or relationship management experience
- Experience of managing six-figure, multifaceted partnerships in a charity setting
- Excellent verbal and written communication skills with the ability to communicate with varying audiences
- Experience in securing new business and/or forming partnerships with companies/brands, including bid-writing and applications
- Experience of managing, influencing and negotiating with senior stakeholders, including encouraging participation and involvement
- Managing, forecasting and monitoring budgets to deliver against income and expenditure targets.
- Experience of working with a wide range of stakeholders within a company, and ideally with experience of encouraging fundraising participation and involvement at all levels
- Adaptable and responsive to the needs of a small team
Desirable
- Line management experience
- Experience of using Salesforce or equivalent
- A track record of project management, including working closely with teams across locations/departments and bringing people with different skill sets together to achieve a shared objective
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
BENEFITS
- Flexible working arrangements
- 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
- Strong commitment to professional development with a dedicated training budget
- Annual performance and pay progression reviews
- Up to 5% pension contribution
- Scope to take real ownership in a fast-growing charity
- Cycle to work scheme
- Employee Assistance Programme offering free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’.
We’re looking to grow our delivery team with a brand new role that is responsible for processing the referrals we receive for the Settle Programme as well as holding assessment meetings as and when necessary. The successful candidate will also be a Senior Settle Coach holding a reduced caseload and using their frontline skills to work one-to-one with care-experienced young people across London.
For this role, we anticipate that you will spend 50-60% of your time processing and responding to referrals, including taking further steps to assess the needs of the young person who has been referred. To do this you’ll work closely with our Programme Management team, Business Development team and referral partners to ensure that we have all the necessary information to deal safely and appropriately with referrals. As this is a new role to the organisation, there will be scope to shape and influence the way this work is managed alongside your manager and our Chief Operating Officer.
We then anticipate you will spend the remaining 40-50% of your time as a Senior Settle Coach, working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll work closely with our partners to ensure the smooth delivery of our contracts and with the Programme Management team and Senior Partnerships Manager to support reporting on outcomes and regular partnership meetings.
You will report into a manager within the Programme Management team.
Candidates with experience of assessing and managing risk are encouraged to apply. Essential requirements include the ability to hold multiple perspectives alongside each other, ability to approach risk and need from a curious perspective, comfort and ability to escalate concerns as well as strong people skills. It is essential that the candidate has at least 2 years of frontline experience to fulfil the Senior Settle Coach requirements.
We are advertising this role on a hybrid basis; with travel into the office one or two days a week and travelling to deliver sessions across London for some of the rest of the week.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
The client requests no contact from agencies or media sales.
Opportunity to join a global team fighting for a new era where people, wildlife and the planet thrive.
As the Senior Legacy Marketing Manager you will be responsible for the day to day implementation of the UK Legacy Marketing programme and also develop the UK and International Legacy Marketing strategy.
This is a Surrey based hybrid role with 2 days a week in the office.
The Charity
A passionate charity with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.
The Role
Develop and refine UK and international legacy strategies.
Lead KPI reporting and recommend investment opportunities.
Stay updated on best practices and sector trends.
Plan and execute legacy campaigns via direct mail, email, social media, events, and publications.
International Legacy Support
Create adaptable marketing assets for local teams.
Support local campaign execution and enquiry handling.
Engage external agencies where needed.
The Candidate
Proven experience in legacy marketing and strategy.
Strong understanding of direct and digital marketing.
Excellent communication, copywriting, and strategic planning skills.
Proficiency in CRM systems (ideally Salesforce) and Microsoft Office.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Royal Trinity Hospice is embarking on an exciting transformation in how we deliver HR operations services. As part of this transformation, we’re introducing a new HR Business Partner model and we’re looking for a forward thinking HR Business Partner to help bring it to life.
This newly created role comes at a pivotal time for our organisation. You’ll play a key role in embedding the HR Business Partner approach, working closely with leaders and teams to drive strategic change, enhance the employee experience, and ensure our people practices align with our mission and values.
We’re looking for someone with a strong grasp of both the technical and strategic aspects of HR, someone who can spot underlying challenges, influence outcomes, and deliver practical, people focused solutions. Your ability to build trusted relationships, be visible, communicate with clarity, and collaborate across the organisation will be essential to your success.
If you're excited by the opportunity to help shape the future of HR at Royal Trinity Hospice and believe you have the experience and drive to make a meaningful impact, we would love to hear from you.
As the Senior HR Business Partner, you will:
- Partner with the organisation to deliver an effective HR Business Partnering that is focused on proactive approach and solution.
- Lead and deliver effective HR operations, ensuring systems and processes are efficient and aligned with organisational goals.
- Oversee all aspects of HR operations, including employee relations (ER), recruitment, workforce management and Change Programmes.
- Collaborate with senior leadership on workforce initiatives and contribute to organisational development projects.
- Utilise analytics to inform HR decisions, measure the effectiveness of HR programmes, and drive continuous improvement.
- Lead on the development, implementation, and periodic review of policies to support organisational effectiveness, compliance, and strategic priorities
Benefits:
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
- A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight test for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.
We encourage and welcome applications from people of all backgrounds.
To discuss the role with the Director of People or arrange a site visit, please contact Helena O’Donnell, HR Advisor
Closing date: Sunday 9 November 2025
Interview date: Wednesday 19 November 2025
The client requests no contact from agencies or media sales.
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Senior Research and Development Manager - Research and Evidence
Contract: Fixed term for 24 months (with potential to extend/make perm subject to funding)
Hours: Full Time 35 hours / 1.0 FTE (open to part-time 0.8 FTE)
Salary: £51,349 per annum or £55,512 per annum if based in London
Location: London Fields / Belfast, Northern Ireland / Newton Abbot, Devon / Sheffield / Homebased within the UK (with travel to the office when required)
NCB promotes a hybrid, flexible way of working and ask that office-based staff attend the office for a minimum of 2 days per week.
About the Role
The Senior Research and Development Manager will play an important role in managing NCB’s research and evidence work, supporting our impact and growth and working across teams in a matrix environment. The post holder will be joining the research team at an exciting time, with significant growth in recent years, particularly in the area of evidence synthesis methodologies.
This role requires a strong background in managing and delivering evidence synthesis research projects, including systematic reviews, meta-analysis, qualitative synthesis, and mixed-methods approaches. It involves overseeing key research contracts, providing hands-on project management, ensuring methodological rigour, and delivering high-quality outputs.
The research team at NCB works on several influential projects using a range of research methods and spanning areas including youth justice, social care, early childhood development and education.
About Us
For more than 60 years the National Children’s Bureau (NCB) has been making a big difference to lives of children and young people across the country, particularly the most disadvantaged. We are proud of having been instrumental in delivering major government reforms such as the changes to special educational need provision in schools, the extension of high quality early years provision and support to allow children to remain in foster care beyond their 18th birthday.
Today NCB works across a range of important issues affecting the lives of millions of children. Our priority areas are currently focused on early years, special education needs and disability, health and social care and education and learning. We are a dynamic and multifaceted organisation at an exciting stage in our development – a review of our purpose around a virtuous cycle of evidence gathering, research, influencing and practice improvement.
The Benefits
- 30 Days Annual Leave
- Generous Pension Scheme
- Cycle to work scheme
- Flexible Working
- Winter Holiday Closure & Break
- Employee Assistance Programme
Timetable for Appointment:
Applications close at 08:00am on Friday 28th November 2025.
Assessments and interviews will take place on Tuesday 9th December (pm) or Wednesday 10th December (am/pm) 2025.
Interviews will be conducted online via Microsoft Teams.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.
No agencies please.
About us
CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice. Our people are at the heart of what we do, and we want CSE to be an outstanding place to work, one where colleagues feel supported, included, and empowered to make a difference.
The role
Would you like to play a key role in making CSE a great place to work, enabling our people to deliver on our mission to end fuel poverty and tackle the climate emergency?
We are looking for a proactive and values-driven Senior HR Advisor to join our HR team. This is a newly created role and reflects both organisational growth and the increasing demand for proactive HR support, line manager guidance and HR project delivery.
As Senior HR Advisor, you will act as a trusted HR partner, providing confident advice, empowering line managers, and supporting projects and initiatives that strengthen engagement, wellbeing and performance. You will combine day-to-day HR support with delivering improvements to systems, processes and the employee experience, working closely with the Senior HR Manager and Senior HR Officer.
You will also play a key role in helping us embed new digital HR tools, including our HRIS (Employment Hero), Monday, and SharePoint HR intranet. We are in the early stages of rolling these out, so we are looking for someone tech-savvy who can support the Senior HR Manager with rolling up their sleeves, troubleshooting, and helping staff and line managers get the best out of them.
This is a role for someone who enjoys solving problems, improving ways of working, and helping people thrive. If you’re collaborative, approachable and solutions-focused, and excited by the chance to make a real impact in a mission-led charity, we’d love to hear from you.
Who you are
You are an experienced HR professional who is confident advising managers, balancing compliance with a people-centred approach. You are curious and resilient, always looking for ways to improve systems and processes, and passionate about creating a positive employee experience.
You will bring:
· Strong knowledge of UK employment law and HR best practice, ideally supported by CIPD Level 5 (or equivalent experience).
· Experience advising line managers on employee matters.
· Experience contributing to HR projects
· Confidence using HR systems and digital platforms
· Excellent communication skills, both written and verbal, and the ability to adapt your approach to different audiences.
· Strong organisational skills with high attention to detail, and the ability to balance priorities in a fast-paced environment.
· A collaborative, values-led approach that champions inclusion and builds trust with staff and managers.
What we offer
Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:
· Salary: Scale F (£36,075 - £43,211)
· Pension: 8% employer / 6% employee
· Holiday: 25 days AL plus BH’s
· Benefits:
o TOIL programme and flexibility to support work–life balance
o A commitment to supporting your role progression and continued development
o Health Cash Plan
o Life Assurance
o Enhanced sick pay, maternity pay, adoption pay
o Access to retail discounts and discounted breakdown cover
o Employee Assistance Programme
o Staff activities like yoga at lunch and a book club
o Tech Scheme
o Cycle to Work Scheme
Our culture and values
At CSE, our values shape how we work together and with others.
· Commitment to our mission
· Collaboration
· Conscientiousness
· Initiative
Application procedure
To apply, please complete CSE’s application form attached. Applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description.
The closing date for applications is 10:00 on Monday 24 November 2025.
Interviews will take place on w/c. Monday 1 December and Monday 8 Decmeber 2025.
Applications should be emailed or sent by post to: Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.
If shortlisted for interview, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.
The client requests no contact from agencies or media sales.
