Senior business manager jobs

The Job (in a nutshell)

Leading the Education partnerships team,  responsibility for the development of all Educaiton customers and for maintaining the income generation and young people targets in line with the overall Trust strategy and annual requirements.

Who we’re looking for

A dynamic individual who is capable of balancing the mix of future vision with everyday demands.

This a senior management position which is responsible for the strategic direction and the leadership day to day operation of our extremely busy Education Team. The role requires you to be strategic but pragmatic, balancing the mission and purpose of The Trust with tactical day to day delivery of Sales support and partnership working across the organisation.

You will manage a team of up to ten direct reports, and will also need to build strong relationships across The Trust with fellow Senior Managers and Directors, and most specifically with our Centre Management teams, Fundraising and Marketing Teams. You will need to balance carefully the needs of our internal and external customers, allocating time and resources accordingly. Also, The Trust has a new strategic plan looking at growth of the number of young people we work with, including the recently launched Schools Adventure Programme.

Your experience

We would love you to have a strong background in Sales with proven effective results but also having commercial acumen and experience, with the ability to think and act strategically. You will have a minimum of three years experience of leading, managing and inspiring teams. A supportive approach to the development and coaching of the team is an essential element within this. 

The ability to work confidently and flexibly across all Trust departments, supporting where required. 

A solid knowledge of the Education Sector for both Scotland and England as well as proven relationship building skills, and enjoyment of working collaboratively across departments and at all levels through effective communication. 

Working for the Trust requires a Flexible ‘can-do’ attitude to workload, able to multitask and re-prioritise projects at short notice.

Areas of repsponsibility

• Leadership and management of the Education Team, providing direction, challenge, support and development as appropriate. This will also involve coaching and supporting the team in their professional development, as well as in the management and execution of sales targets.
• Development and ownership of The Education Team’s annual revenue target, specifically looking at Charitable funding levels, volumes and occupancy levels across all centres.
• Ownership of and responsibility for all aspects of the Education sector, ensuring that all aspects of marketing, sales, customer service, delivery and finance are reviewed and implemented to a high standard with the overall objective of informing greater impact for the clients
• Working collaboratively with Early Careers Business Development and Summer Adventures to share ownership of the current capacity levels. Ensuring optimum fill and a responsible client mix.
• Building strong relationships internally and externally. Developing and supporting the Education Team with new initiatives and lead generation ideas.
• Supporting the centre operational teams to have clarity of the sector and a deeper awareness of the Education teams role and focus.
• Ownership of the Education cost centre budget, including the development of return on investment data wherever possible.
• Optimising the use of all internal CRM systems and associated reporting for management purposes.
• Contributing to the work of the wider senior leadership team as required, including attending and contributing to senior team discussions, acting as an ambassador for The Trust at events and conferences, supporting colleagues in other areas of The Trust’s work.

Location: Home-based with average 1 day per week in head office / centre location. The role will include considerable travel.

Settling in period

There is a 3-month settling in period from contract start date.

The closing date is 21st November 2025 with first interviews taking place on 2nd December 2025.

Hours: Full time, 37.5 hours per week

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: Full time office based role, after an initial period a minimum of 3 days per week in the office. Open to conversation on flexible and compressed working arrangements.

About the role:

You will act as subject matter expert to deliver a best-in-class business planning and budgeting process that leads us into delivering on our strategic plan. 

You will be ensuring that management reporting and financial management tools are fit for purpose, contributing to cross-functional performance improvement and embedding a culture of continuous improvement and best value for the organisation. Engaging with Budget Holders and other stakeholders as a strategic partner to develop and maintain a consistent business partnering agenda through the year, providing financial insights that support high level decision making.

You will deliver and clearly communicate budgets, forecasts and periodic reporting using expert analysis to highlight variances and identify improvement opportunities. Once our analytics are in place, you will drive a large development agenda evaluating our impact measures and supporting incremental investment decisions between individual charitable programmes, and between charitable programmes and social investments and financial returns.

What you will be doing:

Budgeting and Forecast 

• Deliver a collaborative annual planning and budgeting process that ensures delivery of the business and financial strategy and re-forecasts as required. 

 Accounting and Performance Management: 

• Produce monthly and quarterly management accounts to deadlines for review by the Head of Finance / CFO, identifying key variances and issues affecting financial performance, whilst looking for improvement opportunities. 

• To deliver a periodic reporting process that is timely and accurate, engaging with heads of departments (budget holders) to build on and develop existing reporting. 

• To contribute to the preparation of the Annual Report and Accounts and associated audit processes. 

• To develop and deliver a suite of financial performance metrics in line with best practice. This will include development of cost allocation methodologies and balanced scorecard elements aligned to strategic reporting. 

 Financial Planning and Analysis 

• Support the preparation of financial forecasts and scenario modelling.

• Engage with the Head of Finance and CFO to deliver a shared understanding of future incomes and expenditure and to introduce planning methods to rapidly flex the organisation to meet the uncertainties in such forecasts. 

• Providing financial insights to support the preparation of business cases within the organisation for capital and revenue initiatives. 

 Financial Analysis 

• To provide analysis of income, charitable expenditure, support, governance and other costs with meaningful commentary and trend analysis. 

• Provide Motability with high quality data analytics and reporting that drive evidence-based decision making to maximise impact and value for money. 

• Support any shift in operating model, so that Motability maintains clear sight of its impact and value for money. 

• Support Motability in maintaining and improving an open and high performing culture focused on beneficiaries and the difference Motability can make for them. 

 Payroll: 

• To contribute to the preparation and review of the monthly payroll, including starters and leavers, and statutory returns. 

• To contribute to headcount and employment cost projections and modelling. 

Your experience:

Must haves:  

• Recognised CCAB Accountancy qualification (ACA, ACCA, CIMA). 

• Periodic reporting, budget and forecast preparation with variance analysis and commentary. 

• Delivering a successful business partnering agenda for budget holders and non-finance staff with the ability to communicate key financial messages and influence management action. 

• Some experience, or understanding, of Microsoft Power BI and Microsoft Fabric, with the ability to build dashboards, manage certified datasets, and contribute to governed reporting environments. 

• Sage 200 accounting package experience. 

• Microsoft Excel – intermediate to advanced level. 

• Able to work confidently with a range of senior stakeholders on operational and financial data to arrive at measures of impact whilst also able to support a new manager with their first budget. 

• A collaborative working style, contributing to a cultureof active learning andcontinuous improvement. 

 Nice to haves: 

• Experience of charity fund accounting, grant accounting, partnerships and allocation mechanisms. 

• Some exposure to value for money and impact studies. 

• Preparation of financial business cases. 

• Has experience of one or more ERP / ERM systems. 

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Are you passionate about using innovation to make health services more inclusive? 

Do you have experience developing or leading projects that make a real difference for people facing health inequalities — including those affected by homelessness, substance use, or liver disease? 

We’re looking for a dynamic, creative and highly organised individual to join The Hepatitis C Trust as our new Innovation and Implementation Manager. This exciting new role will drive forward our Inclusion Health agenda, helping us design, deliver and scale peer-led services that put lived experience at the heart of change. 

About the role 

The Innovation and Implementation Manager will lead on embedding new models of care within health systems — ensuring our peer-led projects are effectively planned, delivered and sustained. You’ll work closely with NHS and community partners, line manage Peer Leads and Coordinators, and oversee key projects including: 

• Liver Health Peer Support, improving early detection and surveillance for hepatocellular carcinoma (HCC). 

• Peer-led Needle and Syringe Provision (NSP) and wider harm reduction initiatives. 

You’ll manage project delivery, build strong partnerships, monitor outcomes, and share learning nationally to shape future approaches. 

About you 

We’re looking for someone who: 

• Has experience in project delivery, innovation, or service improvement within health, social care, or the voluntary sector. 

• Understands the value of peer-led and lived experience approaches. 

• Is confident managing teams and building relationships across diverse partners. 

• Has knowledge of Inclusion Health, harm reduction, and liver health. 

• Is organised, collaborative, and passionate about tackling health inequalities. 

Why join us? 

At The Hepatitis C Trust, lived experience drives everything we do. You’ll join a supportive, forward-thinking team working nationally to improve health outcomes for marginalised communities. We offer flexible working, a strong learning culture, and the chance to lead meaningful, innovative projects. 

We are looking for an experienced and passionate Research & Operations Manager to work as part of our Fundraising Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants and Partnerships.

Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Corporate Partnerships have launched several exciting partnerships across both charities and that portfolio and team continue to grow.

How you will make a difference

We are looking for a Research and Operations Manager to join our passionate fundraising team. You will play a pivotal role in driving high-value fundraising outcomes across Rethink Mental Illness and Mental Health UK by delivering a strategic, insight-led approach to prospect research and portfolio management.

Managing the Senior Philanthropy and Research Officer you will oversee the identification, qualification and prioritisation of prospects across Philanthropy, Trusts & Grants and Corporate Partnerships. You will lead on due diligence processes, prospect pipeline management, connection mapping and the development of systems and tools that enable data-driven decision-making. Working closely with senior fundraisers and the Interim Head of Trusts and Philanthropy, you will ensure teams have the intelligence and insights needed to build strong, meaningful donor relationships.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Contract: Permanent 

Hours: 35 per week 

Location: Hybrid or home working depending on location 

Closing date:  19 November 

Interview date: w/c 24 November

Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people? 

Family Fund has an ambitious five-year growth strategy, which aims to expand and diversify our income to support the hundreds of thousands of families across the UK raising disabled or seriously ill children, experiencing an unrelenting squeeze – financially, emotionally and practically.

The role 

Family Fund is seeking a dynamic Statutory Funding Manager to lead efforts to grow our income from government and statutory funders. This includes proactively identifying new funding opportunities linked to government policies and programmes, collaborating with operational teams to develop strong funding proposals, and building positive relationships with potential funders to support the organisation’s growth objective. 

If you join us, you’ll be: 

• Working with Directors to deliver a clear strategic view on areas of opportunity 

• Proactively horizon scanning across the policy landscape by reviewing government papers, policy reports, consultations, etc. to identify opportunities where Family Fund can offer strategic solutions 

• Working collaboratively with operations and research colleagues to ensure high quality, targeted and compelling proposals 

•  Cultivating and managing a network of peers and decision makers in government departments to accomplish objectives 

About you

You’ll have a proven track record of meeting and exceeding income targets from statutory income sources, have significant experience or researching and writing tenders and the commercial ability to understand, set and meet financial targets. 

To be successful in this role you will have a positive approach to business development and a detailed understanding of the statutory funding landscape and how policy development links to funding.You’ll need to have creative and lateral thinking skills to identify and expand on opportunities to meet government needs through the capacity and skills of the organisation. 

We’re passionate and determined to connect with and support more families and are looking for an individual with a strong commitment to our vision and purposes.You will also need to be self-motivated, results driven and have a tenacious approach to securing income.

About us 

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark. 

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day. 

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community. 

How to apply 

When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team. 

For more information, please read and download the job description. 

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a right to work check and employment history verification. 

Digital & IT Project Manager

Salary: £50,232p.a.-£52,232p.a. (dependent on location)

We also offer 27 days of annual leave plus bank holidays and a birthday day off, 8% employer pension contributions, a core hour’s system of working and enhanced family friendly policies

Contract:  Permanent

Hours: Full time, 37.5 hours per week

Location:  Wigan or London (with hybrid working available) or remote based

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

As we’re moving forward we recognise that a diverse workforce yields the best results.  We embrace all the different identities in the UK and we want our workforce to reflect that.

Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.

We are looking for a dynamic and skilled Digital & IT Project Manager to support us on the next steps of our technological journey. Working as part of the IT Department and reporting to the Digital & IT Director, you will play a key role in the delivery of several digital and infrastructure projects. To succeed in this role, it is critical that you have an appetite for continuous improvement, personal development and enjoy delivering projects through the full lifecycle.

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

If you are interested in the job role of Digital & IT Project Manager and want to help us make a difference, please review a copy of the full job description and ensure that you meet the essential criteria found in the person specification before applying.

After reading the application information, if you would love to work at Keep Britian Tidy as a Digital & IT Project Manager, please continue to apply.

As part of the application process you will need to answer 3 questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 0900, Wednesday 26 November 2025.

Interviews will be held via Microsoft Teams w/c 15 December 2025.

If you require an in person interview, please let us know.

Please note we will only be able to contact successful candidates. Thank you for your interest in our work.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021

Villiers Park's vision is a future where every young person has the opportunity to realise their full potential. Yet for too many, this is limited by economic, social and personal barriers not of their making. As a national social mobility charity, we exist to change that. 

We deliver targeted programmes in areas of socio-economic deprivation and inequality across the country. We have five hubs, in Hastings and Bexhill, Swindon, Tyneside, Norwich and Cambridgeshire, and reach over 2,500 young people every year.

We recently developed our 2025-30 strategy, which aims to deepen our impact and double our reach over the next five years. A new fundraising strategy and campaign, Beyond Barriers, will be launched to secure the funds to help us realise our goals and make a positive and lasting impact on the lives of more young people nationwide.

The Fundraising Operations and Data Manager is a newly created role in our Fundraising team. They will be responsible for managing the charity’s CRM (Salesforce) and working with colleagues across the team, and wider organisation, to ensure the smooth operational delivery of fundraising processes and activities.

The Fundraising Operations and Data Manager will provide data and donor insights to help identify trends and opportunities that contribute to shaping fundraising campaigns and enhance our stewardship. 

Key responsibilities include:

• Be responsible for the overall management of the Salesforce CRM system, ensuring accurate and up-to-date data entry. This includes processing donations, pipeline updates and managing data imports, exports and migrations to support fundraising activities.
• Create reports and dashboards to enable accurate and timely reporting.
• Identify opportunities for improvement and automation, collaborating with colleagues across the organisation to ensure the smooth operation and optimal use of the CRM.
• Work closely with the Head of Fundraising and Finance Manager to ensure that all donations are thanked in a timely manner and recorded correctly.
• Manage pledge payment tracking and reminders and follow-up processes for multi-year donations. Ensure that data management is carried out in accordance with GDPR and PECR, Villiers Park’s data protection and privacy notices, and the Fundraising Code of Practice. 
• Act as the point person for all prospect research activities, liaising with third party providers and ensuring adherence to data protection requirements and best practice at all times.
• Oversee the recognition framework and stewardship of current supporters, managing a sustainable and creative stewardship programme that engages supporters with our work.
• Create templates and systems that enhance cultivation and stewardship. 
• Generate mailing lists for fundraising and communications, which respond to a range of motivations to give and engagement with the charity. 
• Oversee and deliver operational efficiencies in our fundraising processes, for example, with payment providers and events.
• Any other duties as reasonably requested.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

This is an exciting new opportunity to lead Muscular Dystrophy UK’s major public-facing campaigns and help drive meaningful change for people living with muscle wasting conditions.

You’ll be at the forefront of our campaigning work—building our infrastructure, shaping bold strategies, building a vibrant campaigning network, and empowering our community to influence policy and legislation. Working collaboratively across the organisation, especially with colleagues in Policy and Campaigns, Marketing and Communications, Fundraising, Volunteering, and Data, and our devolved nations leads in Services and Support, you’ll help create powerful supporter journeys and engagement activities that reflect the passion and urgency of our cause.

Reporting to the Director of Policy and Campaigns, you’ll play a key role in delivering Muscular Dystrophy UK’s policy and campaigning objectives as part of our new organisational strategy—making a tangible impact on the lives of thousands across the UK.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Head Office, London, SE1 (with flexibility for homeworking)

Closing date: Sunday 16th November

Interview date: Tuesday 25th November

Please download the job description to see full role responsibilities

In this pivotal role, you’ll be the central source of safeguarding expertise - advising senior leaders, shaping strategy, and ensuring best practice is embedded throughout our services. You’ll lead on strategy, practice, training, data analysis, and multi-agency collaboration, all while promoting a culture of empowerment, co-production, and service user voice.

What we’re looking for:
• Extensive safeguarding experience with children and/or vulnerable adults
• A relevant health/social care qualification (e.g. Social Work Degree)
• Strategic thinker with strong leadership, communication, and analytical skills
• Commitment to social justice and the Christian values of the YMCA

Why join us?
You’ll be part of a forward-thinking team making a real difference in the lives of vulnerable individuals. We offer flexible working, professional development, and this role provides the opportunity to shape safeguarding practice at every level.

Location: Minimum 3 days in our central hub, (currently Hatfield moving to Watford in April’26), with the ability to work flexibly across Herts, Beds, Bucks & beyond. There may be some occasional evening meetings as part of the role.

We look forward to receiving your application and learning more about how your skills, experience, and passion align with this role. Joining our team means contributing to meaningful work that makes a real difference — and we can’t wait to hear from you!

Important: We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

Title: Senior Corporate Partnership Manager

Reporting To: Director of Income

Responsible For: Corporate Fundraising Manager 

Location: Hybrid, working from home and our office based in West London

Salary: £52,000 - £55,000 per annum

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 14th November 2025

Job Summary 

The Senior Corporate Partnerships Manager, a newly established role within the Income Department, will be responsible for delivering our expanding portfolio of Corporate Partnerships while actively seeking out and securing new partnership opportunities.
MHI is at a pivotal point in its development, having experienced significant growth since launching in 2017. Over the past 18 months, a primary focus has been on cultivating strategic partnerships that not only support fundraising efforts but also align with broader organisational goals such as volunteering, volunteer recruitment, stewardship, and enhancing brand recognition.
Having secured three large longer term partnerships, we are now seeking a creative, passionate and knowledgeable Corporate Partnership specialist to lead on launching, relationship management, stewardship and growth and ensure all opportunities are maximised.
Working closely with the Director of Income, Head of Communications and Marketing and Senior Trust and Foundation Manager. You will work across income streams (major donors, trusts and foundations and commissioned partners) to spot opportunities for enhancing existing or developing new long-term, strategic corporate partnerships.  You will also undertake regular horizon scanning and trend analysis to identify opportunities to develop new and innovative partnerships. This will include optimising the expertise and contacts of the Board, volunteer-base and other senior stakeholders.  
We believe there is much more we can do, to work across income streams to develop multi-dimensional and long-term partnerships and the Senior Partnerships Manager will play a key role in delivering this. 
There will also be the opportunity to recruit a corporate partnership manager to manage and work alongside, to really ensure high quality stewardship, whilst working on new business potential and brand alignment.

Key Responsibilities

• Manage and nurture current high value corporate partnerships with a focus on maximising all opportunities, delivering first class stewardships and partnership retention. 
• Ensure cultivation events, stewardship activities and partner communications are effective and appropriate for both prospective and current supporter audiences.
• Maintain excellent stakeholder relationships and a robust stakeholder management framework.
• Work closely with public fundraising to ensure a suitable suite of products and events are in place to effectively deliver partnerships with a high level of employee fundraising.
• Develop creative packages for support, drawing opportunities together across our white labelling and other commercial offers, employee fundraising, branding, volunteering and pro bono, to attract support from new sectors and deepen existing relationships.
• Build relationships with existing and new corporate prospects, leading on relevant meetings and negotiations, and engaging them with MHI’s work.
• Develop compelling content for proposals and pitches, ensuring information is well presented, accurate, and effectively adapted for different audiences.
• Proactively network and influence external partners, stakeholders, and decision makers at sector events by acting as an ambassador for MHI, representing the organisation at high levels internally and externally
• Work with the Director of Income to support corporate income forecasting and contribute to the annual budget-planning cycle
• Work with MHI legal counsel and Director of IT and Security  to ensure that all fundraising activity complies with current charity and data protection legislation (UK GDPR) and the Fundraising Regulator’s Code of Practice.
• Maximise the benefits from the Salesforce CRM to achieve ‘best in class’ stewardship, across partner and supporter segments, ensuring seamless supporter journeys, and that every supporter of MHI receives timely and appropriate levels of information.
• Provide leadership and line management of the Partnerships Manager, overseeing their portfolio and supporting in their development

Person Specification

Essential

• 7+ years fundraising or relationship management experience
• Experience of managing six-figure, multifaceted partnerships in a charity setting
• Excellent verbal and written communication skills with the ability to communicate with varying audiences
• Experience in securing new business and/or forming partnerships with companies/brands, including bid-writing and applications
• Experience of managing, influencing and negotiating with senior stakeholders, including encouraging participation and involvement
• Managing, forecasting and monitoring budgets to deliver against income and expenditure targets.
• Experience of working with a wide range of stakeholders within a company, and ideally with experience of encouraging fundraising participation and involvement at all levels
• Adaptable and responsive to the needs of a small team

Desirable

• Line management experience
• Experience of using Salesforce or equivalent
• A track record of project management, including working closely with teams across locations/departments and bringing people with different skill sets together to achieve a shared objective

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

We're looking for an organised, confident and resilient Senior Contact Centre Officer to join our Costumer Service Team located at our Head Office in Islington.

£28,500.00 - £29,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly.
* Support the Customer Contact Centre Service Lead in creating a "first time resolution" team culture when handling enquiries, requests and complaints; linking customers with relevant departments, duty staff and undertaking the necessary administration and monitoring.
* First time resolution of informal complaints and transfer formal complaints relating to reactive repairs in accordance with Look Ahead's policy and procedure to the Senior Complaints and Feedback Officer
* To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process.
* Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
* Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Approachable and open behaviour. Works as part of a group or team.
* A strong approach and commitment to providing an excellent customer service.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication, remaining tactful and diplomatic when dealing with difficult situations, able to maintain confidentiality.

What you'll bring:

Essential:
* Supervisory experience including inducting and training other team members.
* Ability to manage and support others with complex cases and enquiries.
* Natural problem solver and self-motivated.
* Understanding of resource management including forward planning, business continuity and rota management

Desirable:
* Knowledge of the housing / repairs and maintenance sector

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Pleasee full job decription on our Website

BENEFITS

• Flexible working arrangements
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Scope to take real ownership in a fast-growing charity
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’.

We’re looking to grow our delivery team with a brand new role that is responsible for processing the referrals we receive for the Settle Programme as well as holding assessment meetings as and when necessary. The successful candidate will also be a Senior Settle Coach holding a reduced caseload and using their frontline skills to work one-to-one with care-experienced young people across London.

For this role, we anticipate that you will spend 50-60% of your time processing and responding to referrals, including taking further steps to assess the needs of the young person who has been referred. To do this you’ll work closely with our Programme Management team, Business Development team and referral partners to ensure that we have all the necessary information to deal safely and appropriately with referrals. As this is a new role to the organisation, there will be scope to shape and influence the way this work is managed alongside your manager and our Chief Operating Officer.

We then anticipate you will spend the remaining 40-50% of your time as a Senior Settle Coach, working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll work closely with our partners to ensure the smooth delivery of our contracts and with the Programme Management team and Senior Partnerships Manager to support reporting on outcomes and regular partnership meetings.

You will report into a manager within the Programme Management team.

Candidates with experience of assessing and managing risk are encouraged to apply. Essential requirements include the ability to hold multiple perspectives alongside each other, ability to approach risk and need from a curious perspective, comfort and ability to escalate concerns as well as strong people skills. It is essential that the candidate has at least 2 years of frontline experience to fulfil the Senior Settle Coach requirements.

We are advertising this role on a hybrid basis; with travel into the office one or two days a week and travelling to deliver sessions across London for some of the rest of the week.

Opportunity to join a global team fighting for a new era where people, wildlife and the planet thrive.

As the Senior Legacy Marketing Manager you will be responsible for the day to day implementation of the UK Legacy Marketing programme and also develop the UK and International Legacy Marketing strategy.

This is a Surrey based hybrid role with 2 days a week in the office.

The Charity
A passionate charity with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
Develop and refine UK and international legacy strategies.
Lead KPI reporting and recommend investment opportunities.
Stay updated on best practices and sector trends.
Plan and execute legacy campaigns via direct mail, email, social media, events, and publications.
International Legacy Support
Create adaptable marketing assets for local teams.
Support local campaign execution and enquiry handling.
Engage external agencies where needed.

The Candidate
Proven experience in legacy marketing and strategy.
Strong understanding of direct and digital marketing.
Excellent communication, copywriting, and strategic planning skills.
Proficiency in CRM systems (ideally Salesforce) and Microsoft Office.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Join Sutton Nightwatch and help us raise vital funds to support and raise awareness for the homeless people within the London Borough of Sutton and surrounding areas. You’ll lead on strategy, grow donor relationships, and deliver ambitious fundraising targets that directly transform lives.

Sutton Night Watch is a registered charity which was set up to support and raise awareness for the homeless people within the London Borough of Sutton and surrounding areas.

Over the past 10 years, with the support of local business, the local community and fundraising efforts, we have been able to grow and expand into our own, permanent base in December 2019.  From here we are able to not only provide the essentials such as food, showers and clothing supplies, but we are able to also offer our service users a range of health services, benefit advice, wellbeing and educational based courses, clothes, washing facilities and most importantly, a place where people are seen, heard and understood. We also support people to find secure accommodation. In the past 3 months we have found homes for 13 people.

Job Purpose:

The Fundraising Manager is responsible for developing, implementing, and overseeing fundraising strategies to secure financial support for the organization.

Our annual fundraising target is set at c250k (cash income) plus additional targets for in-kind donations, preloved donations and donated services. These support the growth and sustainability of our operations, ensuring we can continue to provide essential items and services to local people experiencing homelessness.

This role involves managing donor relationships, coordinating fundraising campaigns, organizing events, and ensuring income targets are met to sustain and grow the charity’s mission.

Key Responsibilities:

Fundraising Strategy & Planning

• Develop and execute a comprehensive fundraising strategy across individual giving, corporate partnerships, grants, trusts, community fundraising, and events.
• Set annual income targets and monitor performance against goals.
• Identify new opportunities for sustainable income generation.

Donor & Stakeholder Management

• Cultivate and maintain strong relationships with donors, corporate partners, and sponsors.
• Ensure regular communication, reporting, and stewardship to encourage long-term support.
• Work closely with trustees, senior management, and volunteers to maximize fundraising potential

Campaigns & Events

• Plan, deliver, and evaluate fundraising campaigns and events (in-person and digital).
• Oversee community and challenge events, ensuring participant engagement and fundraising success.
• Leverage digital channels and social media to promote fundraising initiatives.

· Grant & Bid Writing

• Research and apply for funding opportunities from trusts, foundations, and grant-making bodies.
• Prepare compelling proposals and reports to secure and retain funding.

· Financial Management & Reporting

•  Oversee fundraising budgets, track expenditure, and ensure cost-effective delivery of campaigns.
• Produce accurate and timely reports for senior management and trustees.
• Ensure compliance with fundraising regulations and ethical standards.

Skills & Qualifications

• Proven experience in fundraising,  within the nonprofit sector.
• Strong track record of meeting or exceeding income targets.
• Excellent communication, negotiation, and relationship-building skills
•  Knowledge of fundraising regulations, GDPR, and donor stewardship best practices.
• Strong project management and organisational skills with the ability to manage multiple priorities.

Personal Attributes

•  Passionate about the mission and values of the charity.
• Creative, proactive, and results-driven.
• Resilient, adaptable, and able to work independently as well as part of a team.
• High level of integrity and commitment to ethical fundraising.