Senior communications and stakeholder manager jobs

Salary Scale: Grade PO5/6/7 £50,568 - £58,692

Location: Copthall House 9, The Pavement, Grove Road, Sutton, Surrey, SM1 1DA (Hybrid - office/home working)

Hours: Full-time 36 hrs per week all year round

Department: Development Team

Reports to: Executive Director of Development

Orchard Hill College and Academy Trust (OHC&AT) is a family of specialist education providers for over 2000 pupils and students from nursery to further education across 13 academies and 9 college centres in London, Surrey, Sussex and Berkshire.

Pupils and students within the OHC&AT family have a wide range of learning abilities and additional needs including autistic spectrum disorder; speech, language and communication difficulties; social, emotional and mental health; profound and multiple disabilities; and physical disabilities including multi-sensory impairment and complex health needs.

Supporting our academies and college, OHC&AT also operates learning support, such as nursing and therapy, and a central business team which includes HR, finance and IT.

We are seeking a strategic and forward-thinking Head of Development to join our senior leadership team. This pivotal role will drive our growth agenda, ensuring new opportunities are identified, developed and delivered to support the continued success and impact of OHC&AT.

Key Responsibilities:

• Research and identify opportunities for growth, including expansion of existing provisions, acquiring schools/college centres and developing new service models

• Lead on feasibility assessments and the development of strategic business cases for agreed projects.

• Lead on statutory consultations and Equality Impact Assessments as required

• Lead on the submission of bids and proposals to external partners and agencies as required.

• Undertake due diligence for new schools and college centres joining OHC&AT.

• Manage the integration process for new schools and college centres joining OHC&AT.

• Oversee all aspects of development projects, including planning, budgets, timelines, risk management, and reporting.

• Monitor progress of development projects, manage risks, and resolve issues as they arise to ensure successful completion at development stage.

Key Requirements:

• Educated to degree level or equivalent

• Significant experience in a strategic development, or a programme leadership role within education or a related public sector environment

• Demonstrable experience of managing successful expansions, acquisitions, or capital projects

• Strong communication skills, with the ability to write clear and persuasive business cases and proposals.

• Proven project and programme management expertise, with a track record of delivering complex initiatives on time and to budget

• A strong personal commitment to inclusive education and improving outcomes for children and young people with special needs

Rewards & Benefits:

• Comprehensive training and development

• Opportunities to engage with internal professional networks

• Access to counselling advice and support via Health Assured (our employee assistance programme)

• Commitment to wellbeing supported by our occupational health service and mental-health first aiders

• Scope for career progression across nine college centres, 13 academy schools and Central Teams

• Generous annual leave and flexible working schemes in addition to bank and public holidays and a Christmas closure period

• As part of your contract of employment you will enrolled into the Teachers Pension Scheme (TPS) which has life cover and financial protection for your family

• Enhanced parental leave schemes

• Cycle to work scheme

• Season ticket loans

• Employee referral scheme

• Discounted gym membership subscription including digital fitness

• Home electronics scheme

Working together to transform lives is what we do and across the whole organisation we have a range of experts and practitioners who advocate for children and young people with SEND to ensure they receive the best possible opportunities to achieve their full potential.

OHC&AT is a rewarding and inspirational place to work, where everyone works together to create the best possible outcomes for pupils and students.

To apply for this role, please click ‘Fast Apply’, you will then be directed to a ‘Login’ page, once signed in please complete and submit the Application Form - via the blue button above.

Please see the attached Job Description and Person Specification for full details on the role and the skills, experience and knowledge we are looking for.

Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role.

Please note that CV applications cannot be considered.

Closing Date: 12th October 2025

Interview Dates: 22nd and 23rd October 2025

Safeguarding Statement

Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

Orchard Hill College and Academy Trust is proud to be a Disability Confident Employer, committed to creating an inclusive and supportive workplace for all.

About the role

We’re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services.

In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You’ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships.

Using insight and analysis, you’ll provide recommendations to support the growth of our care services and help keep our Homes thriving.

We’re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model — while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships.

You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits.

Purpose of the role

• To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement.
• To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake.
• To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level.

Key responsibilities

Marketing & Communications

• Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends.
• Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers.
• Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning.
• Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience
• Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly.
• Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group.
• Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors.
• Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth.

Process

• Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment.
• Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting.
• Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention.
• Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments.

Other

• To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
• To understand and ensure we are compliant with Competition & Markets Authority guidance on care home
• To undertake other such duties as may be required and which are consistent with the nature of this role.

Person specification

Knowledge and experience

• Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement.
• Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard.
• Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics.
• Good understanding of relevant marketing and charitable legislation and guidelines.
• Experience of enquiry management and reporting systems (e.g., Found) is desirable.

Skills and abilities

• Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels.
• Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels.
• Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks.
• Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials.
• Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration.
• Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance.
• Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content.
• A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter

Other

• The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required.
• Be willing to work flexibly including some evenings and weekends.

Personal characteristics

• Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values.
• A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach.
• Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery.
• Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges.
• Reliable and professional, with the ability to remain flexible, calm, and composed under pressure.

We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.

This assignment will be fulfilled at 30 hours per week across Monday–Thursday. The successful applicant will be required to visit the charity's Twickenham office at a minimum of once per week.

Fowler’s Syndrome UK (FSUK) is the only charity in the world dedicated to women (and afab) with Fowler’s Syndrome or Chronic Idiopathic Urinary Retention; a life-changing and poorly understood bladder condition that causes full or partial urinary retention.

The CEO is excited to welcome a proactive, purpose-driven, and resourceful Communications and Engagement Lead to join their small and purposeful team and support the next phase in their journey.

In this multi-faceted role, you will ensure that women affected by Fowler’s Syndrome, clinicians, researchers, and the wider public are intimately connected to the charity’s work.You will enable smoother pathways for women seeking support and for healthcare professionals looking to access educational resource, while also leading on a range of communications activities and awareness campaigns.

You will take responsibility for coordinating and facilitating online patient groups, supporting in-person events, and helping to manage FSUK’s Patient Council. Tasked with overseeing the development of content such as patient resources, you will also advance wider engagement across projects and research programmes and ensure that communications, whether via newsletters, social channels, or the website, reflect the charity’s voice and values.

While having strategic oversight and leading on the management of FSUK’s digital platforms, including their WordPress website and database consisting of patients and supporters, you will also maintain the charity’s fundraising pages. Through managing FSUK’s social platforms, you will at times also interact with the charity’s online community, responding with empathy as you engage and signpost to appropriate services such as the FSUK helpline, ensuring people feel heard, informed, and supported.

Lastly, raising awareness of FSUK will be one strand of the communications output, however the primary focus is to enable stronger connections and deepen engagement and trust with their valued community.

Emotional intelligence and well defined interpersonal skills are essential, as well as having proficient organisational ability and the aptitude to multi-task when working independently within this small, yet fast-moving team.

A background in patient, community, or stakeholder engagement will also be a valuable asset, alongside exposure to working within the health, charity, or research sector. You will have demonstrable experience producing content, alongside a track record of managing digital and social platforms (particularly Instagram).

Lived experience of Fowler’s Syndrome is not essential but would be a welcome bonus!

If you’re eager to play a vital role in nurturing FSUK’s patient community, enhancing the digital presence of a growing charity that ensures women living with Fowler’s Syndrome feel supported and connected, we’d love to hear from you.

Fowler’s Syndrome UK welcomes applications from people of all backgrounds and especially anyone with lived experience of FS. We actively encourage interest from racially and culturally minoritised individuals, those who are neurodivergent, part of the LGBTQIA+ community, or living with a disability.

Please get in touch if you would like to talk to us about any support that you may need in completing an application

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate. 

You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.

You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders. 

You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.

Empathy and sensitivity are required to work closely with patients and their families and friends.

Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.

About the role

As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.

Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.

You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close 9am on 6 October 2025 and interviews will be held w/c 27 October 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief, marital status, or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Prospectus is delighted to be working with one of the UK’s oldest and largest independent grant-making foundations to recruit for a Head of Communications (job share, 3 days/21 hours per week) to work alongside their current Head of Communications (also 3 days).

This senior, hands-on role brings together communications, storytelling and external relationships. You’ll lead and deliver clear, values-led communications; steward their voice across channels; and help the foundation to connect with the communities they support and the people who shape the systems around them.

The successful candidate will have experience in a senior communications or engagement role. You will have demonstrable experience managing media and press engagement and will have worked with community-based organisations or underrepresented groups to shape messaging. In addition you have experience of line management and excellent stakeholder engagement skills. With a wealth of communications expertise, you will bring ideas and a strategic mindset, displaying confidence and sound judgement.

Please follow the link to the job on the Prospectus website for details on how to apply. If you have any further questions or would like to know more about this opportunity, please contact Steven Fraser at Prospectus.

Interview dates:

First Stage Interviews: Wednesday 1st October (in person)

Final Stage Interviews: Monday 6th October (virtual)

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

The postholder will develop and lead fundraising and partnerships, raising crucial funds to support MumsAid’s growth. We are looking for an experienced, versatile fundraiser who can hit the ground running, bring a holistic approach and work with a range of donors and funders to help MumsAid develop a sustainable income pipeline. 

This role has strategic accountability for fundraising and managing funder relationships. You will lead our competitive tendering and grant application work, and develop our corporate partnerships.

This is a part-time post, flexible on location, although some travel within the UK may be required. The role will provide support at fundraising events, requiring some occasional evening and weekend commitments (for which time in lieu will be granted).

Main Duties 

Leadership and Management: 

· Work alongside the Senior Leadership Team (SLT) and Board (particularly the Fundraising and Marketing Subgroup) to proactively identify potential sources of funding and realise opportunities for growth. 

· Devise and develop appropriate strategies, produce and deliver strong proposals and pitches. 

· Provide knowledge of current fundraising practice and develop a consistent working strategy that is sustainable.

· Assist in informing long-term financial/business planning and clarifying priorities. 

· Support the SLT and Board in developing a comprehensive framework for reporting on the charity’s impact, including to funders. 

Oversee and support monitoring submissions.

Fundraising:

· Develop, implement and evaluate a fundraising strategy in line with MumsAid’s priorities, to include key areas of focus – fundraising from trusts and foundations, statutory fundraising, corporate fundraising, to secure c. £500k over the next 2 years.

· Research, formulate and write applications, bids and tenders, including to statutory funders and trusts and foundations, coordinating with other team members for input as necessary.

· Build strong relationships with existing and potential funders, partners and stakeholders.

· Write reports for funders to meet deadlines and submit further applications for existing funders where appropriate.

· Work with the SLT and Board to develop and maintain strong relationships with commissioners, funders, partners and corporate organisations to ensure good communication about organisational/project progress, address any issues that arise, and identify new income streams. 

Organisational and General Duties: 

· Maximise fundraising efficiency by using and developing our CRM to ensure there is a clear process for recording and managing fundraising activity. 

· Contribute to the financial planning, budgeting and management accounts process. 

· Contribute to the development of MumsAid’s understanding and communication of our Return on Investment (ROI).

· Report regularly on KPIs, monitoring and evaluating against social impact and ROI. 

· Develop and manage a reporting schedule for the Board and funders to ensure monitoring and reporting is in done in an effective manner in line with organisational priorities, tracking restricted and unrestricted income, project development and targets. 

· Maintain awareness of fundraising and charity law and ensure that activity adheres to relevant legislation and guidance. 

Communications and Marketing: 

Liaise with colleagues to help shape and implement our marketing and communications plan, ensuring our reputation is upheld and our knowledge is shared through positive, consistent and accurate communications and messaging. 

Diversity and Inclusion: 

Promote and support equality, diversity and inclusion, e.g., ensuring that the views and voices of MumsAid’s service users are considered in all aspects of fundraising initiatives, including in the discussions of need and impact.

About You 

· You will be passionate about our mission and see yourself as part of a highly motivated team helping MumsAid exceed its goals.

· You will be the face of our organisation in many ways, so you will have experience of, and enjoy, representing an organisation externally at events, conferences and more.

· You’ll be driven to maximise income from funding/partnership opportunities through your proven negotiation and influencing abilities, with a natural confidence and enthusiasm.

· You’ll be goal orientated and not defeated by rejection, deadlines or pressure to move in a fast-paced environment.

· You’ll value excellence in relationship management and bring energy and motivation to inspire others to support our charity. 

· You’ll be proactive and versatile in your approach and value the opportunity to grow and shape a new role.

Key Experience and Skills:

· Proven track record of working with trusts and foundations, corporate and statutory funders, including expertise in writing applications and stewarding grants.

· Experience of major donor fundraising.

· Ability to bring creative ideas to the table that mirror our strategic direction.

· Financial literacy and management experience, confidence in working with budgets, creating a financial narrative, and working with databases.

· Demonstrably outstanding written communication skills with the ability to write compelling copy, tailored to a range of audiences and platforms. 

· Proven track record of building positive relationships with funders, partners, volunteers, and supporters; you may already have a network of relationships this role could benefit from.

· Articulate speaker, able to present and repackage complex information in succinct and digestible format.

· Microsoft Office proficient, Proficient with Word, Excel and able to put together PowerPoint presentations.

· Ability to develop strategies, operational plans and KPIs in collaboration with colleagues and stakeholders. 

· Excellent working knowledge of voluntary sector funding streams.

· Excellent teamwork skills but with the ability to work independently. 

· Proactive and confident in using own initiative and prioritising workloads.

Desirable Experience and Skills: 

· Experience of representing an organisation externally, e.g., through presentations, events, conferences. 

· Experience of working closely with communications and/or marketing to optimise fundraising and profile-raising opportunities.

· Experience in using a CRM system to support relationship management and reporting.

Business Development Manager

12-month FTC, 21 hours a week (0.6FTE)

£49,064 FTE (pro rata salary of £29,438)

About us

BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.

We’re looking for a Business Development Manager to lead the growth of BVA’s commercial products and membership offer, with a particular focus on our Great Workplaces by BVA accreditation scheme.

This is a brand-new role for BVA, and we need someone able to hit the ground running and who is ready to make an impact. You’ll need a proven track record in B2B sales or business development and should love building strong relationships and thrive on turning opportunities into long-term impact.

This is a commercially focused, relationship-driven role. You’ll work to expand our accreditation scheme by developing and executing sales strategies, building a pipeline of new customers and nurturing long-lasting partnerships with accredited workplaces.

You’ll also play a key part in driving member acquisition approaches for small groups and practices, helping us meet ambitious growth targets.

That means identifying and converting new business opportunities, managing the full client lifecycle, and representing BVA at industry events. You’ll also work closely with colleagues to design and deliver webinars, campaigns, and propositions that showcase the value of accreditation and membership. Alongside this, you’ll support the smooth delivery and continuous improvement of the scheme itself – making sure processes are efficient, customer-focused, and set up for growth.

If you are commercially savvy, customer-focused, and proactive, apply today. You’ll bring the confidence to pick up the phone to prospective customers, the strategic mindset to spot new opportunities, and the people skills to build strong, trust-based relationships.

In return, we offer a supportive, collaborative, and purpose-driven environment where you’ll be encouraged to bring fresh ideas, take ownership, and see the direct impact of your work on the growth of the scheme and the wider organisation.

Please refer to the attachment below for further information. 

Benefits

· The 21 hours contracted should be worked across at least three days a week, but we’re open to discussing what days and hours would work for you in case you prefer to work more days of fewer hours.

· Annual leave allowance of 25 days (excluding public holidays) for full-time equivalent staff (for part-time roles, holiday allowance is worked out on a pro rata basis).

· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.

· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.

· Roles at BVA are hybrid. This typically means working 40% of your hours from our London office - a beautiful period building close to Oxford Circus, Regents Park, and Marylebone High Street.

· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).

· Opportunities for learning and development.

· A wide range of discounts from leading brands via Perkbox.

· A number of staff social events throughout the year.

· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.

We’re making sure that our members' work is understood and valued by the public, that they’re supported to grow and thrive both personally and professionally, and that their expertise is heard and respected by the people shaping our national policies.

BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

No agencies please.

Job title: Website and UX Manager

Service: Digital Marketing

Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance

Hours: 37 hours per week (full time)

Location: Home-based

Contract: Permanent

Responsible to: Website and Digital Content Manager

Family Action & the Role’s Impact:

Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all. 

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Job Summary:

As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.

You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Key Tasks & Responsibilities:

1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.

4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.

5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

7. Monitor and improve SEO across the Relate website.

8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.

10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.

11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.

12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.

13. Produce regular reports for senior stakeholders including data and commentary around website performance.

14. Work with external agencies to deliver effective PPC search and display ad campaigns.

15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.

16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.

17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.

18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.  

Main Responsibilities (check the job description and person specification for further details):

· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

Main Requirements (check the job description and person specification for further details):

· Extensive experience of managing and developing a website within a complex organisation.

· Experience of developing complex user journeys and improving user experience.

· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.

· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 21st September at 23:59

· To learn more about Family Action: Careers

Interviews are likely to take place virtually on 29th and 30th September.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are looking for an experienced and passionate Senior Philanthropy and Research Officer to work as part of our Fundraising Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants, and Partnerships.

Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Corporate Partnerships have launched several exciting partnerships across both charities and that portfolio and team continues to grow.

How you will make a difference

Reporting to the Prospect Research Manager, you will identify and qualify new prospects across Philanthropy, Trusts & Grants, and Corporate Partnerships. You will carry out in-depth research using a wide range of sources, manage due diligence processes and ensure accurate data is maintained on our CRM systems. You will also work closely with the Interim Head of Trusts and Philanthropy to steward donors and deliver exceptional supporter experiences.

To be successful in this role, you will be an inquisitive, proactive and data-driven fundraiser who enjoys uncovering insights through research and crafting compelling communications that make a meaningful difference to donors.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Senior Events Officer

35 hours per week, Monday to Friday 9am–5pm (some evenings and weekends)

Permanent

Hybrid working – home-based and in Alton, Hampshire (two days a week)

£30,000–£34,000 (depending on experience)

About the Role

Are you passionate about creating unforgettable experiences? As our Senior Events Officer, you’ll take the lead in planning and delivering a portfolio of high-profile fundraising events that inspire, engage and make a real difference for kidney patients. From overseeing event logistics and marketing to managing budgets and nurturing supporter relationships, you’ll ensure every event runs smoothly and every supporter feels valued.

You’ll also mentor and guide either our Event Officer or Fundraising Assistant, helping to build a high-performing team that shares your passion for delivering outstanding events.

If you thrive in a fast-paced, hands-on environment and love seeing your ideas come to life, this is the role for you.

Join an ambitious Fundraising team that has been growing non-legacy income 34% year-on-year since 2021

What You’ll Do

• Lead the planning, management, and delivery of a varied portfolio of fundraising and challenge events, for example: Cambridge Half Marathon | The Big Half | London Landmarks Half Marathon | Manchester Half Marathon | Virtual Challenges (Marathon May, October Dog Walk) | Great North Run | Cardiff Half Marathon | Do your own thing | plus other events as agreed
• Oversee event budgets, monitoring costs and ensuring financial targets are met.
• Line-manage, coach and support the Fundraising Assistant to ensure team success.
• Develop and implement marketing and recruitment strategies to maximise participation and income.
• Deliver exceptional supporter experiences, ensuring participants feel valued and inspired.
• Build and maintain strong relationships with suppliers, agencies and partners.
• Ensure all events comply with health, safety, insurance and risk regulations.
• Evaluate event performance and produce insightful reports to drive continuous improvement.
• Collaborate with colleagues across fundraising and communications teams for integrated campaigns.
• Keep up-to-date with market trends, exploring new opportunities for the charity.

What You’ll Bring

• A minimum of two years’ experience in a fundraising or events role, with a proven ability to deliver successful events.
• Proven experience in organising challenge events, using creativity and strategy to maximise participation and revenue.
• Line management experience, coaching and inspiring colleagues to reach their potential.
• Excellent project management skills – you can juggle multiple events and deadlines with ease.
• A creative flair for spotting opportunities, developing ideas and executing them flawlessly.
• Strong communication and interpersonal skills – you know how to build lasting relationships.
• A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
• Experience managing budgets and suppliers to ensure smooth event delivery.
• An eye for detail and a knack for problem-solving, keeping events running seamlessly.

Desirable:

• Experience with Beacon or other fundraising databases.
• Knowledge of fundraising regulations and data protection.
• Understanding of long-term or chronic health conditions.

Why Join Us?

Kidney Care UK is at the forefront of supporting people affected by kidney disease. By joining our events team, you’ll play a key role in helping us engage with supporters, raise vital funds, and make a tangible impact on people’s lives. Plus, you’ll get to work in a supportive, friendly and flexible environment where your ideas and creativity are celebrated.

Employee Benefits:

Opportunities to take on an apprenticeship: Fundraiser (level 3) - apprenticeship training course

Employee assistance programme | Generous annual leave | Pension | Cycle2Work scheme | Flexible working | Retail discounts | Family leave | Health cash plan

Are you someone who believes that the unique power of sport positively impacts the lives of disabled people?

We're seeking a Senior Partnerships Officer to help us expand our Coaching and Training offerings. In this dynamic role, you'll be the driving force behind forming new partnerships and strengthening existing networks. You’ll also manage exciting collaborations and think creatively about community sports development and its impact, helping shape opportunities that truly make a difference.

You will identify opportunities by generating leads, attending events, and engaging stakeholders to grow. You’ll have the chance to work across our project portfolio, delivering outcomes for our partners and funders, including Nike and London Sport.

Through line-managing our Workforce Development Officer, you will oversee the development of our talented and inspiring workforce, who are vital to our success.

You will play a key part in generating unrestricted funding to support our core operations and initiatives. Contributing to our “Enrich” strategic strand, a central focus will be fostering trust within the communities we serve, enriching the experiences of disabled people.

The role addresses gaps in delivery to meet the needs of underserved communities, supports the development of coaches by creating paid opportunities and mentorship for disabled coaches, and promotes awareness and attendance at our Community Clubs.

Working closely with the Head of Service Delivery, you’ll help shape the future by developing sustainable pipelines for growth, while playing your part in responding to enquiries as a valued member of our friendly team.

We’re looking for someone with a growth mindset who thrives within a small and inclusive delivery team. A positive team oriented attitude is key. We encourage applications from individuals of all backgrounds who may not meet every qualification but are passionate about the role and bring relevant skills and experience.

If you are excited about the position of Senior Partnerships Officer, we would love to hear from you.

Are you a qualified accountant (ACA/ACCA/CIMA) with experience in the social housing sector?

Ivy Rock Partners are helping a client in the housing sector looking for a Senior Management Accountant to join a forward-thinking Finance team. You’ll produce management accounts, lead on budgets and forecasts, and deliver insightful financial analysis to stakeholders across the business. Acting as a trusted partner, you’ll help managers understand performance and make informed, value-driven decisions.

What you’ll be doing:

• Preparing monthly management accounts and board reports
• Leading on accruals, reconciliations, and variance analysis
• Supporting annual budgets and forecasts
• Providing financial advice and challenge to budget holders
• Maintaining systems and controls, including Open Accounts
• Developing insightful reporting with Power BI
• Supporting external audit processes

What we’re looking for:

• Qualified Accountant (ACA, ACCA, CIMA)
• 2-3 years’ experience in social housing
• Strong management accounting and reporting skills
• Advanced Excel and Power BI knowledge
• Confident communicator, able to influence stakeholders
• Proactive and solutions-focused

For more information about this role, please contact Charlotte Dow at Ivy Rock Partners.

Membership Manager

This is an exciting opportunity to join an ambitious and talented Development team

We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.

Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
• Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
• Ensure membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
• Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
• Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term

Ideal candidate

The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Working understanding of admin processes relating to membership
• Ability to influence senior stakeholders and internal colleagues
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
• Excellent communications skills and attention to detail
• A creative and analytical approach to problem solving
• Strong IT skills, including advanced Excel.
• Enthusiasm for the issues we work on

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of working with discount providers
• Knowledge of GDPR compliance and data protection
• Experience of creating a strategy around membership schemes
• Line management experience​

£40,500 - £44,100 per year

Fixed term (18 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

Prostate Cancer UK offers a range of services to support men affected by prostate cancer and their loved ones. These include a multi-channel helpline, printed and online health information, 1:1 peer support and an online community.

We’re looking for a Support Services Innovation Manager to join us in an exciting new role, focused on growing the services’ reach, personalisation and variety, and helping them respond to key challenges. These include rising prostate cancer rates, more complex care pathways and treatments, shifting expectations around healthcare, and rapid changes in online behaviour due to evolving consumer-facing AI technology.

We’re also in the process of developing an ambitious new 10-year strategy for the charity, and you’ll play a key role in setting the terms for how we approach service development across this horizon. You'll carry out a discovery phase to explore the internal and external factors shaping our services, followed by a summary report with recommendations for innovation. Drawing on these insights, you’ll deliver and evaluate innovation use cases, ranging from MVPs to ready-to-implement solutions.

Alongside specific deliverables, you'll play a broader role across the Support Services team, spotting opportunities for innovation across service delivery, supporting business case development, and helping build our capability to evaluate service impact. You’ll use data to shape recommendations, foster an innovation mindset, and support colleagues to experiment, test and learn. You’ll also strengthen collaboration with the Technology team, help shape our long-term innovation approach, and ensure our work is informed by sector insights and shared effectively across the organisation.

What we want from you

To be successful in this role you’ll bring hands-on experience in service innovation and design, with a solid understanding of co-production and co-design principles. You’ll be familiar with navigating both agile and waterfall approaches to project delivery.

You’ll know how to use data to tell compelling stories, demonstrate impact, and uncover opportunities, and you’ll be able to clearly communicate the value of innovation to a wide range of stakeholders. You’ll also be skilled at coaching and training colleagues to adopt innovation processes and mindsets.

A confident self-starter, you’ll work independently to a high standard and manage your time effectively across both short- and long-term priorities. An understanding of service delivery in a healthcare context is essential, along with the ability to think strategically and ensure innovation aligns with the bigger picture.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 21st September 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for Wednesday 24 September or Monday 29 September 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.