Senior communications manager jobs in city of london, london

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 50,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
 

The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Project Active Assistant to support the delivery of Project Active; Students’ Union UCL’s programme designed to engage inactive students in sport and physical activity. Working with the Project Active Coordinator, you will deliver beginner-friendly, accessible and inclusive sport and physical activity events throughout the year including women’s-only provision, pay and play sessions and several mass participation events. You will be an enthusiastic ambassador for Project Active, supporting on the ground delivery and providing a friendly point of contact for students. This is a hands-on role where you will regularly be required to work on site and out at events throughout the year. 

Join Us as Our Chief Operating Officer (COO)

Chief Operating Officer (COO)
Salary: £50,000 – £60,500 (depending on experience) 
Location: Fulham, London SW6 (1 day a week remote optional) 
Hours: Full-time, 35 hours per week (Mon–Sat, mostly 9am–5pm)

The Organisation

Action on Disability (AoD), one of London’s leading Deaf and Disabled People’s Organisations, is seeking an experienced, values-driven Chief Operating Officer to join our leadership team.

The Post

You’ll play a pivotal role in shaping and delivering our ambitious 5-year plan, supporting and deputising for the CEO, managing service leads, and ensuring smooth day-to-day operations across our Youth, Employment, and Independent Living services.

We’re looking for someone with a strong track record in senior management, financial planning, people leadership, and securing funding. You’ll need to be highly organised, strategic, and committed to disability rights and the Social Model of Disability.

This is a hands-on, in-person role at our accessible Centre for Independent Living in Fulham, with occasional Saturday work and flexibility to work remotely one day a week.

We actively encourage applications from Disabled people and people with lived experience.

Any prospective candidates who would like an informal chat with CEO David Buxton about the job, can drop him an email - details available at the next stage on our website.

Closing Date: Friday 18 July 2025, 12 noon
Interviews: 23 and 24 July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

No agencies please.

Salary: £40,000 – £42,000 per year

Contract: 6-month Fixed Term Contract, Full-time (open to 0.8)

Location: Remote (must be based in the UK)

Closing date: Thursday 24^th July 2025

Benefits: Flexible working, 25 days annual leave bank holidays (pro rata), wellbeing support, opportunity to work in a global federation

We have a great opportunity for a Trusts and Foundations Officer working the fantastic SOS Children’s Villages UK, reporting to the Senior Programme Funding Manager. This is an exciting role for someone looking to deepen their experience in international development fundraising, gain exposure to global programmes, and work in a values-driven, flexible environment.

As part of this role, you will manage and grow a portfolio of small to medium trusts and foundations (up to £50,000), write compelling applications, and build strong donor relationships. You’ll also support the wider Programme Funding Team on larger bids, gaining valuable experience with institutional funders and international programme teams.

 To be successful as the Trusts and Foundations Officer you will need:

• Experience in fundraising or income generation, with a track record of securing funds from trusts and foundations
• Excellent written communication and relationship-building skills
• Strong research skills, and the ability to distil complex information

If you would like to have an informal discussion, please call Heather and please quote the reference 2659HB

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

Finance and Grant Controller

Contract: Permanent, Full Time, 35 hours per week.

Location: London, United Kingdom

UK hybrid working – a minimum of 40 % of working time is spent face‑to‑face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867- £51,439 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid:

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team:

The Finance and Grant Controller role is part of the central finance team and sits within the Management Accounting function which provides our country programmes and the region offices with professional and technical finance leadership for WaterAid UK’s international work. The role will work closely with the Project Delivery Lead and the Monitoring and Learning Coordinator for the Multi-country Urban Water Project.

About the role:

The Finance and Grant Controller will manage all financial aspects of WaterAid’s Multi-country Urban Water Project, ensuring rigorous financial oversight, compliance with donor requirements, and alignment with organisational financial policies. This is a bold initiative aiming to raise $40 million and reach two million people with clean water in urban areas across six anchor countries: Colombia, Nigeria, Rwanda, Mozambique, Bangladesh, and Cambodia.

In this role, you will:

1. Financial Monitoring and Reporting

• Prepare and review all financial reports in line with specific contract requirements and deadlines
• Monitor project budgets, tracking actual expenditures against budget allocations and flagging variances to the project team
• Monitor movement in exchange rates and local currency budget variations

2. Budget and Forecasting Development & Grant Support

• Assist program staff in preparing detailed budgets in each country project
• Deliver regular reforecasts, ensuring realistic timing of spend
• Conduct cost allocations and ensure appropriate coding of expenses

3. Compliance and Controls

• Review contracts and grant agreements to identify financial requirements, restrictions, and deliverables

• Ensure financial activities comply with contractual terms, organisational policies, and legal and regulatory requirements, including guiding eligible costs, procurement, and financial compliance to programme teams
• Support related audits, ensuring all necessary documentation is available and compliant

4. Finance Business Partner

• Collaborate closely with programme lead, providing consolidated financial reporting, financial insights and supporting decision-making.
• Coordinate timely reporting to cross-federation leadership teams from multiple country programmes
• Advise on reallocation of budget if required to meet programme delivery targets

Requirements

To be successful, you will need:

Technical Qualifications and Skills

• Professional accounting qualification (ACA, ACCA, CIMA, CIPFA)
• Experience in the use of SUN, or a similar multi-dimensional accounting system.
• Experience in managing programme or project finance funded by institutional donors ( e.g. USAID, FCDO or other reputable organisation)
• Excellent Microsoft Excel skill
• Working knowledge of Business Intelligence tools such as Power BI
• Knowledge and experience of donor fund management in an international context
• Experience of financial planning, budgeting, and forecasting of projects
• Ability to analyse financial data and provide insightful narrative for range of audiences
• Finance Business Partnering experience with senior stakeholders 

Desirable skills

• Proven ability to work effectively with staff at different levels and from different cultural backgrounds including experience of coaching or training
• Knowledge of development issues and the sector, preferably gained in an International Development Organisation
• Knowledge of French or Portuguese will be an advantage

Closing date: Applications close 12:00 PM UK time on 11th August 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

This would be ideal for someone at the beginning of their career looking to grow and develop within a very supportive and innovative organisation.  We will provide a structured development programme, lots of opportunities for growth, along with a very nurturing, mission-focused culture and excellent benefits.

This role will support the Head of Environments, Platforms and IT Security to ensure that our technology infrastructure is reliable, safe and future-proofed. As required, the role holder will also support project implementation within the Technology Operations remit, having a direct impact in moving us forward in realising our vision and mission.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by: 

• Active membership of local church congregation. 

• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We are seeking a dedicated and experienced IT Support Officer who can demonstrate proficiency and hands-on experience in IT support or a similar role, with a strong track record of resolving technical issues and supporting end users. The post holder will be an excellent problem solver with the ability to communicate effectively across the organisation.  The role will also involve close collaboration with other members of the facilities team to help maintain audio-visual equipment for meeting rooms and support the general maintenance of the building. 

As the role will be responsible for onsite IT support at our Central London office, it will be suited to somebody looking for a position that is predominantly office based. The team works a shift pattern between the hours of 07:00 – 18:00, Monday to Friday.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. 

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration. 

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 50,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We are looking for a Head of Intercultural Engagement (Maternity Cover) to lead our work to create a truly global experience for all students at UCL, harnessing the diversity of our student body, creating opportunities for international mobility, and working to ensure every UCL student is internationally aware, culturally inquisitive, and a true global citizen ready to change the world for the better.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
 

The role is a full time and fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

As the Head of Intercultural Engagement, you will be responsible for leading the Intercultural Engagement strand of UCL’s Student Life Strategy. By building relationships across UCL harnessing the rich diversity of UCL’s student community and creating new and investing in existing relationships with international partners, you will work to increase the number and range of opportunities for students to gain intercultural exposure on and off campus, managing a small team to support the expansion of our global engagement work. 

You will lead the Union’s work on Freedom of Speech at a time of change, increasing complexity and opportunity for the sector. Your team will support the organisation to deliver over 1500 external speaker events each year. You will be responsible for leading innovative programmes aimed at enabling students to disagree well at a global university as we tackle challenging issues in an uncertain world. 

Do you have experience in leading global engagement or intercultural engagement programmes? Do you have a detailed understanding of contemporary global conflicts and culturally significant global events? Are you passionate about supporting students developing intercultural competence? If the answer is yes, then we want to hear from you.

Job Title: Employment Adviser

Line Reports: Client Services Manager

Location: London

Salary:  £29,000 - £32,000

Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: Permanent

Overall purpose

The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Tuesday 22 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

We’re at a crucial point in a campaign which spans political advocacy, public communications and engagement with businesses, targeted towards ensuring the introduction of what our coalition calls a UK ‘Business, Human Rights and Environment Act’. This successful applicant will play a central role in shaping and driving forward the campaign, working alongside our civil society partners to do so.

We are a broad coalition, including NGOs, trade unions and law firms, and spanning a range of political and thematic priorities, from workers’ rights and modern slavery, to climate and the environment, global justice and the rights of women and girls, children and indigenous peoples. What brings us together is a shared commitment to improving corporate accountability for human rights abuses and environmental destruction: in line with this, collaborative work for change alongside our partners is at the heart of all we do.

The successful candidate will be highly motivated and have a real commitment to campaign for change on corporate accountability for human rights abuses. You’ll be enthusiastic and full of ideas, able to juggle multiple deadlines and tasks, while being ready to show initiative and take ownership of your area of work. We are a small team, and all are accountable for some of the mundane tasks necessary in a small organisation.

Join our Legacy Administration Team as the right hand to the Team Leader, where you’ll play a key role in managing a vibrant mix of specific, residuary, and reversionary bequests. You’ll help transform supporters’ final wishes into real-world impact, ensuring every generous legacy gift reaches its full potential for Marie Curie’s vital work

Description for Internal Candidates

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Your Role in Our Vision

Join our Legacy Administration Team and manage a varied and active caseload of specific, residuary, and reversionary bequests. This is a pivotal role, helping to ensure that every gift left to Marie Curie is handled with care, accuracy, and respect — enabling us to continue delivering our essential services.

Legacy income is one of the most significant sources of funding for our charity. In this role, you will be responsible for safeguarding and maximising that income through diligent case management, effective communication with solicitors and executors, and a firm understanding of probate law and best practice. Your work directly contributes to our ability to care for people affected by terminal illness.

Experience across all UK jurisdictions is not essential, as full training will be provided.

Key Responsibilities

• Manage a caseload of specific, residuary, and reversionary legacies across the UK.
• Ensure Marie Curie receives its full legal entitlement, in line with Wills and settlements.
• Handle correspondence efficiently, updating records on our FirstClass 4 database and meeting internal service standards.
• Act as the lead charity where appropriate and liaise with co-beneficiaries.
• Monitor and progress open cases to ensure timely completion.
• Review estate accounts carefully, ensuring accuracy and appropriate application of tax exemptions.
• Obtain tax deduction certificates where cost-effective to do so.
• Ensure funds are allocated correctly to restricted or unrestricted purposes as specified in Wills.
• Comply with Law Society guidelines regarding Non-Contentious Costs.
• Represent Marie Curie’s interests in shared estates and collaborate with legal professionals and the public.
• Identify and escalate potential risks or disputes that may affect our entitlement.
• Seek opportunities to maximise the value of legacies and proactively manage estate assets.
• Support stewardship activity by working closely with the Legacy Marketing and Local Legacy teams.

What You’ll Need

• Proven experience in legacy administration.
• Experience working in or with the charity sector.
• ILM Certificate in Charity Legacy Administration, Law Degree, or relevant professional qualification.
• Strong understanding of probate law and estate management.
• Excellent communication and interpersonal skills.
• Highly organised with a strong attention to detail.
• Confident using digital systems and databases.

Application & Interview Process

Please find full job description here 

• As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Closing date for applications: Sunday 20th July 2025 23.59pm

Salary:  £30,000 - £35,00 DOE + London Weighting £3,500 (where applicable, 2/3 days in London Office per week) 
Contract:Permanent, Full Time 
Based: UK Home Based with monthly travel to our London office or one of our hospices (Marie Curie will cover all travel costs and if required, accommodation) OR London Office Embassy Gardens based.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Civitas Charity Recruitment are delighted to be working with a leading national public interest legal organisation seeking a capable, collaborative, and motivated solicitor to join its exceptional casework team. This is a unique opportunity to contribute to impactful litigation that defends rights and holds power to account.

Role Overview

The postholder will work on a mixed immigration/asylum and public law caseload, including individual representation and strategic litigation. Supervised by a Lead Lawyer, the role offers collaboration across legal, research, and policy teams, and involves occasional training and public legal education activities.

Key Responsibilities

- Manage a sustainable legal aid-funded caseload

- Provide expert legal advice and conduct litigation

- Contribute to research, training, and policy work

- Collaborate across internal teams and external networks

About You

- Qualified solicitor (or equivalent) with Immigration & Asylum Law Accreditation (Senior Caseworker level)

- Experience in public law and/or immigration litigation

- Strong legal research and communication skills

- Commitment to social justice and public law principles

Terms

• Permanent contract, based in Central London with flexible working options

• Full-time or part-time (min. 28 hours/week)

• Salary: £41,443.97 (pro-rata)

• Excellent leave and pension provisions

Application Process

An anonymised recruitment process is in place to ensure fairness and equity. Applications are welcomed from candidates of all backgrounds. The deadline for applications is Sunday 3 August 2025.

Interviews: Tuesday 2 & Thursday 4 September 2025.

For further details and how to apply, please contact Syed at Civitas Recruitment for a full JD.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families

About the role

Our advice service provides over 2,000 kinship carers a year with easy access to expert advice and support to empower them to:

- realise their rights

- access the support to which they are entitled

- take the next step forward in tackling their challenges

- and navigate their way through a sometimes complex and confusing system.

We’re developing our advice service and investing in our team to make sure that we can support more kinship carers effectively. You’ll be part of a supportive team who keep kinship carers at the heart of their service.

The role of Advice Worker is pivotal in supporting kinship carers to access the right information, services and entitlements.

In this role, you’ll provide generalist advice and information to kinship carers in line with kinship carers’ preferred methods. Often, this will be by telephone, including taking live calls on our advice line, and by email. You will also need to respond to enquiries using video conferencing, text and other channels as we develop the service.

The type of person we’re looking for:

You will either have significant experience of providing advice to individuals on their rights, or you will have significant experience of providing support to kinship carers.

We will provide the training you need to undertake the role, as well as opportunities for development and progression.

You will need to be resilient and able to remain calm in difficult situations. You will have an eye for detail to identify the key issues requiring advice and the relevant legislation, guidance or practice. You will be firm, sensitive and professional in your approach and will be clear and assertive as you support kinship carers to get their needs met quickly and effectively.

The team work remotely, but there is the option to work from our office in London.

Key responsibilities include:  

Advice provision:

· Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.

· Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to: welfare benefits, local authority allowances, support from children’s services, kinship care arrangements and options, housing, sources of educational, parenting and legal support and other issues that may be required.

· Address all safeguarding concerns in line with policy.

· Make referrals and signpost to other services as necessary.

· Where appropriate, provide additional advice or support to enable the client to take action or undertake follow-up action on behalf of the client to move the case on.

· Facilitate access to our advice service for people with diverse needs.

Service quality, consistency and data management:

· Respond to all enquiries in line with Kinship’s advice service framework, standards and performance targets.

· Ensure independence, impartiality and confidentiality when dealing with kinship carers.

Professional and service development:

· Maintain an up to date knowledge of relevant legislation, policy and guidance.

· Support continuous development and improvement of the service.

Essential knowledge, abilities, skills and experience include: 

· EITHER:

a) Minimum of 2 years recent experience of delivering advice work on social welfare issues (e.g. benefits, housing, education or social care) to members of the public.

OR:

b) Minimum of 2 years recent experience of providing support to kinship carers.

OR:

c) Experience equivalent to, or a combination of, a) or b) above.

· Experience of working with socially excluded or marginalised people and their
families. 

· Detailed knowledge of the statutory systems that people with advice needs frequently encounter.

· Knowledge and evidence of good understanding of safeguarding issues and good practice.

· Excellent interpersonal skills, and particularly, a sensitive and professional telephone manner.

· Excellent written communication skills in English.

· Proven ability to research complex information and communicate this in an easily understandable way. 

· Proven understanding and practice of keeping accurate and appropriate case records. 

· Ability to work flexibly, collaboratively and effectively as part of a team.

· Ability to organise and prioritise a busy workload without close supervision.

· Confident in using digital tools, and an ability to learn new tools.

· A demonstrable commitment to apply equality, diversity and inclusion principles in all areas of work.

· Willingness to travel across England on occasion, as required (such as for events), working flexibly in response to the need.

· Right to work in the UK.

IMPORTANT: See attached Job Pack for full job description, person specification and other details

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This permanent role is open to flexible working. We have an excellent wellbeing offer including the Employee Assistance Programme. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

Family Coordinator - Domestic Abuse Lead

Are you passionate about supporting families to overcome the impact of domestic abuse and thrive? Do you have experience in guiding survivors towards recovery, building a new life for themselves and for their children? If so, we want to hear from you!

About Home-Start Lambeth:

Our mission is to empower Lambeth families, helping them to develop their resources and connections. We walk alongside families, providing emotional and practical support so that they can overcome the challenges they face and provide a brilliant early years foundation for their children. With our incredible network of volunteers we support 100-150 families every year across Lambeth. We do this through our home-visiting service and our Freedom programme for domestic abuse survivors. To learn more about our work, please see our impact report on our website.

“The best most useful part of the help I got from HSL was the emotional and practical support. My volunteer encouraged me to leave the house and provided me with support from other organisations. If I didn’t receive support from HSL I would of suffered mentally, been more anxious and feel more stressed. I have been given the confidence on how to cope and manage.”

DA survivor supported through volunteer home visiting

“This program has been nothing short of life saving. I will be using all the information and resources to guide and shape my thinking and approach to my ex partner in the years ahead.”

DA survivor who attended our Freedom Programme

The Role: Family Co-ordinator (Domestic Abuse Lead)

This vital role leads the delivery of Home-Start Lambeth's domestic abuse work, with a particular focus on empowering survivors to recover and build brilliant new lives for themselves and their children. You will be responsible for managing and delivering the Freedom Programme, recruiting attendees, and continuously developing the program to meet the evolving needs of survivors. You will also oversee volunteer-delivered support to families in their homes to ensure it is targeted and effective in helping families achieve their goals.

Key Responsibilities:

· Leading Domestic Abuse Support: Spearhead Home-Start Lambeth's domestic abuse initiatives, including the development and delivery of the Freedom Programme, ensuring it effectively supports survivors.

· Empowering Survivors: Facilitate recovery and growth for survivors of domestic abuse, helping them build a new life for them and their children.

· Family Assessment and Support: Assess the needs of referred families and oversee volunteer-delivered support to achieve family goals.

· Volunteer Management: Contribute to the recruitment, selection, training, and ongoing support and supervision of our brilliant volunteers.

· Safeguarding: Undertake designated responsibilities to safeguard and promote children’s welfare and that of programme attendees.

· Partnership Working: Build effective relationships with referrers and other partners to promote Home-Start's services across the borough.

· Quality and Compliance: Ensure a high standard of service delivery, maintaining accurate records, and adhering to Home-Start Standards and Methods of Practice.

What we are looking for (Essential):

• A good standard of education (A level, NVQ level 3 or equivalent).
• Direct experience working with children/families from diverse backgrounds.
• Direct experience supporting survivors of domestic abuse.
• A strong understanding of the needs of domestic abuse survivors and families with children under five
• Knowledge of current legislation and policies relating to children and families.
• Commitment to good safeguarding practice and professional confidentiality.
• Excellent interpersonal, verbal, and written communication skills, including experience providing support over the telephone and through video conferencing.
• Ability to work flexibly, including regular evening work

Desirable, but not essential:

• Qualification in group-based support delivery.
• Relevant professional qualifications (e.g., health visitor, teacher, social worker, childcare).
• An Independent Domestic Violence Advocate qualification or other qualifications in tackling violence against women and girls (VAWG) and/or trauma-based approaches.
• Experience of delivering The Freedom Programme.
• Experience of developing and delivering training and supporting/performance managing volunteers.
• Knowledge of Lambeth and Lambeth children’s support services.

Salary: £31,000 FTE pro rata (actual salary £15,943 p.a.)

Hours: 18 hours per week, including regular evening work, (currently Tuesdays 6:45 PM - 9:15 PM for the Freedom Programme).

Location: Hybrid – a mix of working from home & in our office in Brixton

Contract: Permanent

Benefits: 3% employer pension contribution, employee assistance programme including a 24hr Health & Counselling helpline, flexible working arrangements (carer/family-friendly working)

We particularly encourage applications from Black, Asian or Minoritised Ethnic people/global majority, disabled people and marginalised groups as we are committed to ensuring our team represents the diversity of the borough.

Join us and help make a real difference to families in Lambeth! Due to the sensitive nature of the work and the need to ensure the safety and wellbeing of our service users, this role is restricted to women applicants (including trans women). We are committed to equality and have carefully considered this exception based on the specific requirements of this role.