Senior communications manager jobs

Are you able to listen? Do you have the experience, maturity and empathy to support people who have concerns about their workplace ? Could you help someone decide their next steps, without stepping over the line? You will be covering the trusts in Chester & Wirral Area so you will need to live not too far from this area and drive and have access to a car.

This role is remote but you will be visiting the trusts when needed in Chester & Wirral.

We are looking for a candidate with excellent communication skills to support contacting employees to find a self-determined resolution to their concerns for independent and confidential staff liaison service.

The Role
To provide independent, confidential liaison for all staff
To support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern promptly in accordance with agreed timescales
Surface issues for the organisation which might otherwise be unknown
Promote an environment of Freedom To Speak Up
Provide support for staff who feel unable to raise issues internally or without support

The Candidate
Proven management and organisational skills at a midmanagement or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues.
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Strong report writing skills
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and working on own initiative
Basic knowledge of Employment Law, the Equality Act and data protection
Knowledge of HR policy and proven experience of staff management desirable

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required

Role Purpose:

The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.

Role Responsibilities:

• Provide day-to-day supervision, guidance and emotional support to helpline advisors.
   

• Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
   

• Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
   

• Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
   

• Coordinate rotas and ensure adequate shift coverage.
   

• Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
   

• Promote staff wellbeing and implement trauma-informed approaches in staff support.
   

• Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
   

• Lead on service improvement by identifying trends, risks, and areas for development.
   

• Monitor and analyse service data to contribute to internal reviews and funder reporting.
   

• Ensure compliance with data protection, confidentiality, and safeguarding standards.

• Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
   

Person Specification:

• Supervisory or senior experience in helpline, casework, or support services.
   

• Proven ability to provide emotional and professional support to frontline staff.
   

• Experience in handling safeguarding referrals and risk assessments.
   

• Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
   

• Strong understanding of anti-Muslim hatred and Islamophobia.
   

• Excellent understanding of British Muslim communities, their diversity, and everyday practices.
   

• Excellent interpersonal, leadership, and communication skills.
   

• Strong organisational skills and ability to manage competing priorities.
   

• Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
   

• Experience in monitoring, evaluation, or impact reporting is desirable.
   

• Commitment to equality, diversity, and inclusion.

• Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
   

• Enhanced DBS check required (to be obtained on your behalf if your application is successful).
   

Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.

Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.

Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract. Some travel required for meetings and events.

Salary: Up to £70,000 per annum.

Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a senior, experienced fundraiser to manage and deliver a successful strategy to secure income from charitable trusts, foundations, lotteries and institutional funders.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. The Head of Trusts and Foundations will play a central role in this growth, helping Hearing Dogs deliver their goals to diversify income, expand their philanthropy and high-value programmes, and increase engagement and impact.

The role of Head of Trusts and Foundations will play a key part in the charity’s new fundraising programme, helping to secure long-term, high-value grants that underpin their mission and impact. As well as leading a team of trust fundraisers and collaborating with internal and external stakeholders to develop compelling proposals and reports, the post-holder will cultivate and steward a pipeline of new and existing funders.

Hearing Dogs are seeking candidates that can provide strategic leadership, successful bid-writing experience and excellent relationship management skills to maximise income and influence. A track record of securing significant grants (six and seven (£) + figures) from a wide range of sources will be essential. Candidates must be strategic thinkers and collaborative team players, with strong communication skills and the ability to translate complex information into compelling narratives about Hearing Dogs’ work. Previous experience of scaling up an existing Trusts and Foundations function would be an advantage.

This is an exciting opportunity to shape and build a high-impact Trusts and Foundations team at a moment of huge growth for the charity, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss. Please click through to our application portal for further information inluding details on how to apply.

Closing date: Tuesday 19th August, 9.00 am. 

Head of Fundraising 

Location: Remote (occasional UK in-person meetups)

Contract type: Permanent, full-time or part-time (minimum 4 days/week); UK adjacent hours

Salary: £55,000–£75,000 per annum (commensurate with experience)

Benefits: 35 days holiday + national holidays; 14 days medical leave; 3% employer pension contribution; open to flexible working

Reporting to/supported by: CEO

How to apply: Submit your cover letter and CV via CharityJob. Applications will be reviewed on a rolling basis, and we may close the advert early if we find the right candidate.

About Iswe

Iswe is a global non-profit advancing participatory democracy and systems-level political change. Our mission is to help citizens, especially those in underrepresented regions, shape solutions to global challenges — from climate justice to health equity. Our initiatives include the Global Citizens’ Assembly (GCA) and Assemblis, a digital platform for community-led democratic processes.

We’re entering an exciting phase of growth and are looking for a strategic and entrepreneurial fundraiser to take our income generation to the next level.

About the role

We are seeking a Head of Fundraising to develop and drive Iswe’s income generation strategy and grow a high-performing fundraising team.

This role is ideal for someone experienced and confident enough to lead the function with minimal oversight, but still eager to be hands-on. You will bring a good understanding of the climate, democracy, and systems change funding landscape, ideally along with existing funder relationships. You’ll be creative and entrepreneurial, with the ability to craft compelling cases for support, develop new income streams, and build the operational systems required to raise and manage funds effectively.

Your goal will be to secure £10 million over the next 3–5 years, and position Iswe for long-term financial sustainability.

You will report to the CEO and will manage a Senior Fundraising Officer, with the opportunity to expand the team over time (e.g. an individual giving lead and a high-net-worth donor lead).

Key Responsibilities

Strategic Leadership

• Develop and deliver an ambitious fundraising strategy aligned with Iswe’s organisational goals, including project-specific income generation and unrestricted funding. 

• Identify and pursue diverse fundraising opportunities, with a focus on: 

  • Grant fundraising

  • Institutional partnerships

  • Innovative pooled funding mechanisms

  • Individual giving and public campaigns

  • High-net-worth individuals

  • Revenue-generating partnerships and services

• Provide regular reporting and strategic insights, including risks, opportunities, and performance against targets.

• Work with the CEO to transition key donor relationships smoothly and represent Iswe externally at high-level events and convenings (e.g. COP, Bonn, Davos, New York Climate Week).

Fundraising Execution

• Lead the cultivation, solicitation, and stewardship of funders, donors, and strategic partners.

• Write and oversee the development of high-quality grant proposals, donor reports, and communications.

• Coordinate funding strategies for individual projects, and support project teams to embed fundraising into their planning and delivery.

• Develop digital strategies and campaigns to support public fundraising and individual giving.

• Build systems to attract and steward high net worth individuals, including prospecting, relationship management, and donor communications.

• Explore and advance business revenue streams such as consultancy offers, corporate sponsorships, or platform-based services.

Team Leadership

• Line-manage a Senior Fundraising Officer, supporting their professional development and accountability.

• Recruit, onboard and manage future team members as needed (e.g. an Individual Giving Manager and High Net Worth Fundraising Lead).

• Foster a culture of collaboration, innovation, and bottom-up leadership within the fundraising team and across the organisation.

Operational Excellence

• Design and implement systems for tracking fundraising performance and measuring ROI.
• Develop internal processes for grant management and donor engagement.
• Ensure compliance with fundraising ethics, legal standards, and data protection regulations.
• Build the fundraising literacy and capability of project and leadership teams across the organisation.

Person Specification

Essential

• Substantial fundraising experience (minimum 5+ years), with a proven track record of raising six to seven-figure income across grantmaking, institutional funders, or major donors.

• Strong strategic thinking, planning, and execution skills — with the ability to own a multi-year fundraising roadmap and deliver results with minimal supervision.

• Demonstrated experience in developing and delivering fundraising strategies across multiple income streams (e.g. grants, high net worth individuals, public fundraising, or partnerships).

• Excellent writing and communication skills, including the ability to craft compelling funding proposals and reports.

• Working knowledge of individual giving strategies, including use of digital tools for donor acquisition and retention.

• Working knowledge of GDPR.

• Understanding of how to build systems and culture to support high net worth individual engagement and income generation.

• Experience speaking and writing knowledgeably about deliberative democracy and multilateralism.

• Strong understanding of the global fundraising landscape in climate, democracy, and systems change — and ideally some well-established funder relationships.

• Ability to build strong internal and external relationships and to work across multiple teams and time zones.

• A collaborative, self-reflective leadership style — grounded in awareness of your own leadership strengths and blind spots, and committed to building the agency of others.

• Experience working effectively in a remote environment and enthusiasm for this mode of working.
   

Desirable

• Experience developing pooled funding models or engaging with multilateral funding initiatives.

• Experience monetising services or designing other forms of business income.

• Experience working in or with small, fast-moving nonprofits or startups.

What We Offer

• A rare opportunity to shape and lead the fundraising function of a globally relevant organisation at a pivotal moment in its growth.

• A flexible, learning-focused work environment rooted in collaboration, experimentation, and shared ownership.

• A mission-driven team working on some of the most urgent challenges of our time, in partnership with communities around the world.

A note on representation

We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.

Save the Children International has an exciting opportunity for a Global Donor Acquisition Lead to join our global team.

Team and Job Purpose

The ‘Global Donor Acquisition Lead’ is part of Save the Children International's(SCI) Global Fundraising Team. The purpose of this team is to catalyse growth of fundraising globally, with particular focus on individual giving and unrestricted income, and working to develop a strong and healthy global market portfolio. This team of global fundraising experts works closely with Save the Children member offices around the world, providing them with strategic support in priority areas and fostering a vibrant fundraising community. The team also ensures global leadership and coordination for our humanitarian fundraising strategies/campaigns, collects and reports global fundraising/marketing KPIs, coordinates international benchmarking initiatives and provides strategic fundraising analysis and actionable insights to members.

Role purpose

The Global Donor Acquisition Lead is a senior and highly influential role within Save the Children International (SCI). At a time when cuts in Foreign Aid have placed unprecedented pressure on unrestricted income, this role is central to ensuring individual giving plays a transformative role in sustaining and growing our impact. Acquisition growth is a top global priority, and this role will shape the direction and effectiveness of multi-million dollar investments across our global movement.

The postholder will lead on the development and implementation of a bold, data-driven, and future-ready global donor acquisition strategy, with a strong focus on regular giving. They will work in close partnership with SCI experts and with Fundraising Directors, Heads of Individual Giving, and channel specialists to deliver a channel-agnostic, high-performing acquisition roadmap that balances volume, quality, and long-term value.

This is a role for a strategic thinker and doer — someone who can inspire, influence, and collaborate across diverse markets and teams, while ensuring that acquisition strategies are grounded in both strategic clarity and operational excellence.

Job Title: Global Donor Acquisition Lead

Reports To: Global Head of Individual Giving and Market Development

Work Pattern: Hybrid/Remote with flexible working options available 

Contract Length: Permanent

Grade: P5

Location: Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers

Time Zone (that the role holder must be available to work in): Any (GMT +/-5hrs preferred)

Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment.

Languages: Any, must be fluent in English

International Travel Requirements: Yes, up to 20%

People Management Responsibility: Whilst this role has no direct line management responsibility they are responsible for setting the strategic direction of global acquisition work that will be supported in delivery by multiple teams at Save the Children International and also by influencing and partnering with fundraising leadership and acquisition teams in members.

Principal Accountabilities

· Lead the global acquisition strategy to deliver ambitious, step-change growth in regular and single giving, with a particular focus on achieving high-quality RG donor acquisition at scale.

· Champion an omni-channel approach, ensuring acquisition strategies are integrated across DRTV, paid digital, telemarketing, Face to Face, mail and emerging channels, with a strong focus on channel mix optimisation and effective attribution.

· Drive evolution in committed giving, supporting both regular and single gift models. Whilst our regular giving model is well established, work is needed with key stakeholders on developing effective models for repeat single giving for the greatest net life-time value.

· Drive best-in-class acquisition practices across all channels, working in close collaboration with channel specialists (e.g., digital, Face to Face, telemarketing) to ensure strategic alignment, knowledge sharing, and consistent optimisation of performance across the full acquisition funnel.

· Strengthen humanitarian acquisition readiness, working in partnership with the Humanitarian Fundraising Lead ensure compelling emergency content and rapid mobilisation strategies are in place, as well as effective journeys towards committed giving to our organization. 

· Ensure DRTV excellence and evolution, by driving best practice, coordinating a global community of practice, facilitating shared production of adverts, and exploring opportunities in connected TV (CTV) working in closely collaboration with our digital specialists and global content unit.

· Explore and test new and re-emerging channels, including offline methods such as cold mail and telemarketing, to diversify acquisition and unlock new growth opportunities.

· Provide hands-on strategic and operational support to priority markets, working in close partnership with local fundraising leadership to build capacity and capability across key acquisition channels. This includes defining joint objectives and tailored support plans, skill-sharing, and co-development of strategies to accelerate growth, without assuming direct market oversight.

· Monitor global performance and trends, working with the Insights team to analyse acquisition data, track sector benchmarks, and identify opportunities for optimisation and innovation.

· Support cost-effectiveness and LTV modelling, helping members implement robust lifetime value frameworks and tackle rising acquisition costs through smarter targeting and strategy.

· Foster a vibrant Acquisition and Individual Giving community, co-managing a global network of acquisition specialists to share best practices, build capacity, and drive collective learning.

· Influence across the movement, acting as a senior thought leader and trusted advisor to Fundraising Directors, Heads of IG, and global stakeholders, with visibility across a significant portion of the global acquisition budget.

· Collaborate closely with the Head of Integration and our Content, Brand and Communications staff to ensure we are aligning around a fundraising first full funnel strategy maximise fundraising outcomes and ensure a seamless supporter experience.

· Lead key global initiatives within acquisition or cross-cutting fundraising areas as required, helping drive forward our collective strategy and shared priorities across the movement

Experience and Skills

Essential

1. Significant experience (minimum 5+ years) in strategic leadership roles in large fundraising organisations.

2. Experience of leading the development and implementation of large-scale donor acquisition strategies and strategic initiatives that require deep stakeholder engagement in complex international organisations.

3. Excellent skills across a variety of different acquisition programmes/channels, including DRTV, F2F, telemarketing and digital, including vendor and account management.

4. Ability to analyse complex data sets across multiple channels and markets to identify actionable insights. Adept at understanding market trends, consumer behaviour and competitor analysis to inform strategic decisions.

5. Ability to build and maintain excellent relationships and work effectively in a multicultural and multi-ethnic environment respecting diversity.

6. Strong personal organisational and self-management skills with the ability to lead and work in teams and to motivate others.

7. Excellent written and oral communication skills in English. Additional language skills in one or more of our members' working languages would be an asset.

Education and Qualifications

· A degree in Marketing, Business Administration, Non profit Management, or related and/or equivalent relevant experience to a senior level.

· Technical Proficiency: Proficiency in Microsoft Office Suite and fundraising software. Knowledge of Customer Relationship Management (CRM) systems and data analysis tools.

· Language Proficiency: Excellent written and spoken English. Proficiency in additional languages is beneficial.

Working at Save the Children International

Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.

We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.

Diversity, Equity and Inclusion and Equal Opportunities

DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.

We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.

Reasonable adjustments will be made should any candidate invited to interview require this.

Application Information

Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found here via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.

Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.

Our recruitment process:

1. Application review by our recruiting team based on your CV and cover letter
2. Two-stage competency-based interviews with the hiring team
3. Some recruitment may include an additional assessment or case study stage, or a third stage interview
4. If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks

We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.  All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.

Save the Children does not charge a fee at any stage of the recruitment process.

Starting Salary - £31,613 (including London Weighting)

Location: Office Based - London

Job Profile

Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people? 

The post holder will contribute to ensuring the Supporter Donations Team (SDT) manages and administers supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes. 

Accountability 

The post holder reports to the Supporter Donations Manager and will work alongside a team of Supporter Donation Assistants, collectively delivering the team’s key aims and responsibilities. 

Key Responsibilities 

Supporter Care: 

• Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way. 

• Provide phone cover to the Supporter Care team as required. 

• Provide Reception training to the Supporter Care team as required. 

Donations: 

• Accurately code donations received, ensuring agreed departmental procedures are followed. 

• Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms. 

• Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.

• File and archive financial data, while adhering to strict audit controls. 

Gift Aid: 

• Understand Gift Aid and its application within CAFOD. 

• Assist with all aspects of tax-effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC. 

Thanking: 

• Produce and dispatch letters to thank and acknowledge donations received. 

• Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch. 

• Contribute to ongoing enhancement and improvement of supporter thanking 

Post/banking: 

• Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels. 

• Preparation of daily banking, cash handling and initial reconciliation of all monies received daily. 

Safeguarding  

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities. 

Person Specification

Understanding our context  

• Understanding Catholic identity - Show an understanding of and work with the Catholic community to further CAFOD's mission. 

• Understanding CAFOD - Demonstrate how both CAFOD’s and Catholic values influence all our work internally and externally. 

• Understanding international development – Have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities 

Working together  

• Managing ourselves – Happy to take on additional responsibility to help the team or others under pressure. 

• Working with others – Build collaborative relationships across CAFOD and with external partners, donors and suppliers. 

• Communicating - Ensure others fully understand what has been discussed and agreed. Make timely contributions to decisions. 

• Looking outwards – Build cooperative, professional relationships with partners, supporters, donors, suppliers and the communities we serve 

 Making change happen  

• Managing resources - Offer ideas to improve information systems and processes to reduce costs and improve efficiency. 

• Achieving results - Look for better processes and ways of working to achieve results. 

• Managing our performance - Agreeing realistic deadlines and measurable objectives for myself, others and the team.

• Taking the lead - Take a lead in identifying solutions and making change happen 

Job Specific Competencies 

• Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy. 

• Ability to communicate professionally with supporters, from individual givers to religious communities. 

• Displays excellent written and verbal communication skills. 

• Ability to build strong collaborative relationships with colleagues.

Desirable Criteria  

• Experience with a CRM software/ database 

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. 

Please click here for a full list of CAFOD’s Staff Benefits 

Come and join us and help make a real difference in the lives of the world’s poorest communities. 

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults. 

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Hr Business Partner Support Administrator to play a pivotal role in our HR Business Partnership service in London.

Sounds great, what will I be doing?

This role presents an exciting opportunity to be at the centre of a dynamic HR team, with a strong focus on supporting Employee Relations (ER) and ensuring the smooth running of internal processes. You will play a key part in managing ER cases by maintaining accurate records, coordinating meetings, and ensuring timely follow-ups. You'll also be responsible for preparing documentation, taking confidential minutes during HR meetings, and managing internal communications, all while maintaining high standards of confidentiality and data protection.

In addition to ER support, you will contribute to HR data management by helping with audits, data input, and the preparation of reports for senior leadership. You'll support the ongoing development of HR policies and templates, assist with diary and inbox management, and ensure clear and organised communication. This role also offers the chance to get involved in exciting HR projects. It's ideal for someone who thrives in a fast-paced environment, enjoys variety in their work in a collaborative and engaging setting.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have proven experience in an administrative or HR support role, bringing strong organisational skills and a keen eye for detail. Excellent written and verbal communication skills are a must, along with proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. You must be able to handle sensitive information with the utmost discretion, maintaining confidentiality at all times. Strong interpersonal skills and the ability to work collaboratively across teams are also essential for success in this role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Are you looking to start an exciting career in Marketing?

Are you keen to build your skills alongside our experienced team?

Would you like to develop your career in a not-for-profit organisation?

Creative Support is a busy and dynamic national charity with a track record in providing high quality, person centred support services in over 70 Local Authorities. We are looking for a motivated and enthusiastic professional to join our busy Marketing and Communications Team as Marketing Administration Assistant.

The Marketing Administration Assistant works as part of our team to deliver campaigns, including research, sourcing and practical coordination. This role is a key point of contact for the team and ensures excellent customer service for our internal and external customers.

You will need to have a genuine passion for the third sector, interest in health and social care policy/provision and a commitment to our person centred values. Continuous professional development will be provided, but you must be able to work independently, willing to work flexibly, and be motivated to the goals and changing needs of the organisation.

You will be based at our friendly Stockport head office and travel to services when required.

Vacancy Reference Number: 82882

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK

The Performance Marketing Specialist will deliver, optimise and evaluate Battersea’s digital advertising campaigns, specialising in paid digital advertising channels such as Meta and TikTok.
The role will be responsible for implementing and managing large annual media spends to support the achievement of strategic objectives and individual campaign targets.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 18th August 2025
Interview date(s): First round: w/c 1st September 2025. Second round: to be confirmed.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Role Overview:
The Talent Set is delighted to be partnering with a leading charity to appoint an Interim Supporter Care Manager. This 12-month role will see you take the reins of a talented, multi-disciplinary team, ensuring supporters receive an outstanding experience at every touchpoint.

You’ll oversee income handling, regulatory compliance, and operational efficiency across a busy fundraising and marketing environment. Working with senior colleagues, you will refine processes, strengthen supplier relationships, and drive initiatives that keep the supporter experience central to the organisation’s success.

Key Responsibilities:

• Provide clear direction and leadership to the supporter care and compliance function, ensuring high-quality service and operational delivery.
• Design and implement a strategy for supporter care and compliance that supports the charity’s overall goals.
• Manage end-to-end income processing and acknowledgements, coordinating both in-house teams and outsourced partners.
• Maintain full compliance with relevant fundraising regulations, data protection laws, and financial controls including Gift Aid and PCI DSS.
• Negotiate and manage supplier relationships, setting clear performance measures and ensuring value for money.
• Develop and refine processes to improve efficiency, accuracy, and supporter engagement.
• Collect, analyse, and share supporter feedback to inform improvements.
• Lead fulfilment operations, identifying opportunities for cost and time savings.
• Contribute to strategic projects, ensuring the supporter perspective shapes decisions.
• Set and manage budgets, forecasts, and contingency planning to deliver on objectives.

Person Specification:

• Demonstrated success in managing and motivating high-performing customer service or supporter care teams.
• Proven ability to build strong relationships with internal stakeholders and external partners.
• Experience in managing income processing operations within a fundraising or marketing context.
• Skilled in managing supplier contracts, SLAs, and performance metrics.
• Proficient in handling sensitive or complex supporter queries.
• Comfortable using data to inform decisions and shape strategy.
• Exceptional written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple priorities under pressure.
• Skilled negotiator and influencer.
• Adaptable and solutions-focused approach.
• Solid understanding of fundraising compliance, data protection, and financial controls.
• Commitment to inclusive and equitable working practices.

What’s On Offer:

• A hybrid working pattern with just 2 day per week in the organisation’s office.
• A fantastic salary of £52,000 to £56,000 for the successful candidate.
• A 12-month contract in a fantastic organisation that does wonderful work.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The role

We are seeking a passionate, creative, and proactive Corporate and Community Fundraiser to help to grow vital income streams and support our mission to improve the lives of unpaid carers across Bath and North East Somerset.

This is an exciting opportunity to play a key role in our small, dedicated team building meaningful relationships with individuals, community groups, and local businesses to raise funds and awareness for our life changing work. You will have the freedom to innovate, try new approaches and create fundraising initiatives that inspire our community

You will develop and deliver community and corporate fundraising initiatives that inspire people to support our charity, ensuring we can continue to be there for the thousands of unpaid carers who rely on us every year.

About you

You will be a confident and engaging communicator who enjoys building impactful relationships with a wide range of people, both in person and online. With a friendly and approachable manner, you can inspire and motivate supporters, whether they are individuals, community groups or corporate partners. You are creative, self-motivated and well organised, able to take initiative and manage multiple projects and deadlines. With a positive and proactive attitude, you thrive on developing and delivering  fundraising ideas that make a real impact, and you can adapt your approach to suit different audiences and situations.

You will have a good understanding of the importance of excellent supporter care and take pride in providing a professional and memorable experience to everyone you engage with. You are comfortable representing the charity at events and meetings, sometimes outside of normal office hours, and are committed to upholding our values in everything you do. Above all, you are passionate about the work of The Carers’ Centre and motivated by the opportunity to help improve the lives of unpaid carers in our community.

About us

The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.

We provide trusted information, advice, and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role, and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers.

We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references.

Why join us?

· Our small but passionate team thrives on collaboration, open communication, and celebrating impact together. We’re all in this to make the world a little better.

· We want our employees to have more control over their work/life balance, that’s why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, and to work from the comfort of your home.

· With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families.

· As a small but powerful local charity, we embrace digital innovation. You’ll have access to a large suite of digital tools to support you to make the biggest impact in your role.

· As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years.

Key responsibilities

Fundraising & Income Generation

· Develop and deliver engaging fundraising campaigns and activities for community groups, individuals, and businesses to support our shared mission

· Build strong, sustainable relationships with local supporters, volunteers, and corporate partners to grow income and awareness

· Lead on stewarding existing supporters and proactively seeking out new ones through networking and outreach

· Create and manage a calendar of fundraising events and opportunities that engage and inspire participation from all parts of our community

· Promote and support third-party fundraising events, providing advice, materials, and encouragement to maximise their success

Community Engagement

· Be a warm and visible ambassador for The Carers Centre, representing our values at local events, community spaces with empathy and enthusiasm.

· Support the development of volunteer fundraising networks and champions

· Work collaboratively with colleagues to ensure carers’ voices are at the heart of messaging and initiatives

Corporate Partnerships

Research, approach, build  and sustain meaningful relationships with local businesses and corporate supporters , fostering shared value of community support, compassion, and social responsibility. to secure donations, sponsorships, employee fundraising, and volunteering opportunities

· Prepare compelling partnership proposals, impact reports, and presentations tailored to potential and existing partners

Communications & Administration

· Work closely with the Marketing & Communications team to promote fundraising campaigns through digital, print, and social media channels

· Maintain accurate supporter records and track income and engagement using our CRM system

· Ensure all fundraising activity is compliant with GDPR, fundraising regulations, and reflects The Carers’ Centre’s values

General

Ensure that you;

· Uphold and embed our values and behavioural competencies in your work

· Deliver against the agreed workplan.

· Adhere to the Carers’ Charter.

· Work within The Carers’ Centre’s policy framework.

· Ensure that you adopt good practice within the Carers Trust network.

· Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines.

· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.

· Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project

· Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.

The purpose of the Health and Physical Activity Lead is to work in partnership with health & care partners across the Black Country, including the NHS, Local Authorities and wider Integrated Care System partners.

The role will ensure physical activity & moving are fundamental to people’s health and wellbeing, benefiting individuals from childhood through to older age, by reducing the risk of injury or disease, improving mental health, bringing communities together and encouraging connectedness to support the prevention agenda.

This role will play a critical part in reducing health inequalities, improving health outcomes, and embedding physical activity as a core component of health & care pathways & interventions alongside community wellbeing strategies. In addition, they will work alongside national bodies to influence and engage in best practice for the benefit of residents both within the Black Country and beyond.

Main Duties

1. Working closely with the health and care sector, operate as the lead advocate for the benefits that physical activity and movement can play in benefiting people with long-term health conditions and future prevention, treatment and rehabilitation.

2. Develop understanding of the wider health and care system to influence the integration of physical activity into health & care pathways to support population health outcomes.

3. Establish effective relationships across local place-based health partnerships that develops understanding, listening and acting on the needs of local communities, working in close partnership with providers of activities and community services, to ensure residents will have equitable access to opportunities to be active and move more.

4. Identify and develop models of practice that provide easily accessible physical activity pathways, that can be delivered alongside routine care across health and care settings, that provide consistent quality assured models of delivery, trusted by health and care colleagues and offering better support for those communities in most need.

5. Taking a lead role in the physical inactivity workstream as part of the Black Country Personalisation & Prevention implementation plan to influence and ensure physical inactivity is embedded as a cross-cutting theme to address health inequalities.

6. Work with appointed strategic and learning leads respectively alongside other suppliers on the Sport England recognised ‘Place Based’ investment in the Black Country. 

7. Represent Black Country partners in regional and national conversations regarding physical activity & health promoting the Black Country as a place for national organisations to work in partnership and invest into.

8. Develop a ‘Prevention & Enablement’ model that can inform future approaches across the Black Country that can support delivery and coordination of community physical activity and health initiatives and opportunities for those living with long-term health conditions to be active and to engage in physical activity within their community in order to enable independence and to achieve wider outcomes.

9. Provide expert advice to senior leaders, boards, and external partners on best practices in physical activity promotion.

10.  Working to the Monitoring Evaluation and Learning Framework to extract learnings and share good practice to inform decision-making and evaluate the impact of interventions.

11.  Ensuring compliance at all times with contract management, procurement and finance procedures.

12.  To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures.

13.  To adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times.

14. To adhere to all relevant policies and procedures at all times.

15. To undertake such other duties as may be appropriate.

Person Specification

Health:

 Experience of the health & social care sectors, ideally with experience of influencing priorities and using physical activity as a tool to support wider determinants of health.

Contemporary expert knowledge of national health policy and strategic frameworks i.e. NHS 10 Year Plan.

Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health & socio-economic outcomes.

Place-based work:

Proven experience supporting specific communities or localities—particularly in roles involving community development, systems change, learning or collaborative partnerships, ideally across the Black Country.

Partnership and relationship building:

Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations.

Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice.

Skilled in building trust and long-term relationships across sectors—especially with local partners, community-based organisations, local authorities and charities.

Systems change understanding:

Has skills, knowledge and good experience of partnership working to build strong, effective, and valued relationships, across a wide range of people and organisations to influence & develop collaborative agendas.
Able to work with complexity and influence and advocate for learning beyond programme delivery.

Proven experience in using learning as a driver for change.

Impact and learning:

Strong understanding of how to track, assess, and learn from outcomes in complex, community-driven settings.

Skilled at applying evidence led approaches to design interventions that can support a range of health and socio-economic outcomes.

Demonstrable expertise in building a culture of continuous improvement and reflective practice.

Equity and inclusion:

Deep commitment to inclusive practice, with experience applying in real-world settings.

Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity.

Communication:

Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders.

Initiative and adaptability:
A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.

Head of Influencing and Impact
Reporting to: CEO
Salary: £55,000 per annum
Contract: Full-time, permanent. We are open to discussing flexible or part-time working.
Benefits: Access to a defined contribution pension and 25 days annual leave per year + three days between Christmas and New Year.
Location: Hybrid working, with 2 days in the office: Shoreditch Exchange Gorsuch Place Shoreditch, London E2 8JF

About Agenda Alliance

We are bold, ambitious feminists, living in a world where women and girls at the sharpest edge of adversity are consistently overlooked and harmed. Too many women and girls are hurt; too many lives are damaged; too much potential is lost.

We are a social movement, campaigning with courage and in solidarity with our Alliance members and women and girls, so that they can thrive. We advocate and campaign for systems and services to respond appropriately to women and girls with multiple unmet needs.

We want public services to respond better to the distinct and multiple unmet needs of women and girls, including appropriately responding to gender, age, race and trauma. For the whole system to respond better, we stand in solidarity with the voluntary sector and advocate for them to be empowered.

Our values are our guiding principles for our work to deliver our mission. It is who we are and how we behave. We promise to be: Intersectional, Courageous, Credible, Clear, Collaborative.

About The Role

As a systems change charity that exists for the most marginalised women and girls, we are looking for a passionate, politically savvy, values-aligned person with outstanding project management skills to shape and help deliver our influencing goals and demonstrate our impact.

The aim of this newly created role is to help us influence policy, practice, perceptions and power, in order to improve systems and services for women and girls with unmet needs. This person’s ways of working will ensure the voices of women and girls, and our alliance members are at the core of our influencing work. They will ensure that the team works effectively together towards this shared goal.

Person Specification

• Commitment to social justice and to upholding the rights of women and girls. A good understanding of issues related to gender inequality and other social inequalities.
• Politically savvy, with an excellent understanding of the political environment, criminal justice and/or the women and girls’ sector and any implications for our work.
• Good understanding of partnership working and stakeholder management, with the ability to build effective collaborative relationships and work successfully with a wide range of partners.
• Galvanising a diverse team, with the ability to bring people together on a journey towards a shared goal.
• A track record of successfully bringing about social change, with the ability to use evidence, data, and lived experience to influence effectively.
• Experience of developing creative ways to convene partners and build momentum around a cause.
• Good, independent judgement, strategic vision and an ability to think creatively.
• Outstanding project and resource management skills, with a proven ability to lead multi-stakeholder projects from inception to delivery.
• Good understanding of charity leadership and governance and experience of working effectively with a chair and board or similar.
• Coaching and collaborative and inclusive leadership style in tune with the values of Agenda Alliance.
• Commitment to values of co-production and engagement.
• Confident and persuasive communicator and presenter in writing and orally with the ability to represent Agenda Alliance at a range of levels, including on public platforms and in the media.
• An effective networker.
• Understanding of core safeguarding issues and good practice working with women and girls with multiple disadvantage.

Desirable

• Experience of deputising/working closely with a CEO or being on a Senior Leadership team.
• A track record in generating funds from diverse sources and in working with funders.
• Understanding of how to amplify the voices of women and girls with lived experience of the issues Agenda Alliance addresses.
• Experience of working in small, agile organisation with limited resources but high ambition.

We are actively trying to diversify our team, so if you are from the Black, Asian and minoritised communities, identify as LGBTQ+, have a disability, and/or bring lived experience relevant to the areas we work in, we would love to hear from you.

What is it like to work here?

• Wellbeing is a priority, with a flexible working and 'duvet days'
• Team brunches!
• Highly supportive work environment, encouraging learning and respect of lives outside of work
• Working with dedicated, talented women on the team, on our Board and with our Alliance members
• Supportive and engaged board of Trustees
• We care deeply about the work and better outcomes for women and girls
• We work on the understanding that women and girls are the experts
• We know how to have fun too!

Closing Date: 9am on Monday 8th September 2025

We will be shortlisting as we receive applications and aim to let successful candidates know by 11th September.

The first round of interviews will take place online on 15/16/17 September, with the second round of interviews taking place ideally in person at our offices on Thursday 25th September.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Equal opportunities

Agenda Alliance selects all candidates for interview based on their skills, qualifications, experience and ability to do the role advertised. We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), gender reassignment, marriage or civil partnership, pregnancy/maternity, race, religion or belief, sex or sexual orientation.

We will provide reasonable support to disabled applicants throughout the recruitment process. Please contact us to identify any additional support that you may require to enable you to make an application.

Because our work is about centring women and girls’ experiences, and our organisation is led by and for women and girls, this post is open to women only (exempt under the Equality Act 2010 Schedule 9, part 1). When Agenda refers to women and girls, we mean cisgender, intersex, and transgender women and girls, alongside nonbinary people who experience misogyny.

No agencies please. 

Job Title:  Head of Policy and Engagement

Location:  London, (The Foundry, Vauxhall) 

Type: Permanent, hybrid

Hours: 4 days/28 hours a week 

Salary: £50k pa (FTE) 

About Equally Ours 

Equally Ours (previously the Equality and Diversity Forum) is a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives.

Through our members and networks, Equally Ours joins up research, policy and communications to shift public opinion and policy in positive and powerful ways. This is an exciting and pivotal time for us. At the end of 2022, we launched a 10-year strategy, 'Together for social justice', which sets out our bold agenda to increase equality and strengthen rights at scale.  

We are a voluntary membership organisation dedicated to supporting networks, communities and grassroots groups across the UK to influence public policy and decision-making processes.

This important new role aims to support London-based members and our wider networks in shaping meaningful, structural public policy changes that address climate action, social justice, and economic opportunity. This role will work at the intersection of national and London government agendas, ensuring that the diverse experiences of Londoners shape a more socially just London and the UK that protect and advances people's equality and human rights. 

Role Overview 

We are seeking a Head of Policy and Community Engagement to lead our policy advocacy and community engagement initiatives. This role is crucial in helping our members develop a collective voice, influence policy at both local and national levels, and drive long-lasting, systemic change. The successful candidate will work closely with London-based members and grassroots organisations, convening and facilitating opportunities to develop a unified and impactful voice and advocate for systemic change on key issues such as climate justice and resilience, employment inequality and economic inclusion, particularly in the context of public sector investment and the green economy. They will have a passion for human rights, equality and social justice, and strong policy advocacy and stakeholder engagement experience. 

Key Responsibilities 

Policy Advocacy & Engagement 

• Support Member Voice: Facilitate opportunities for our members (and their networks) to develop a unified and impactful voice on key policy issues.

• Drive structural change: Advocate for systemic, rather than piecemeal, policy reform on issues relating to climate action, law and economic opportunity.

• Policy research & analysis: synthesize research data, commission research, and stay informed on the priorities of national government, Greater London Authority and local borough councils, as well as those of funders, to provide members with strategic analysis and support in developing and influencing policy. 

• Focus on intersectionality: Promote the adoption of an intersectional, pan-equality, and human rights-based framework in policy areas such as the equality and human rights legal framework, climate justice and social investment. 

Community & Network Development 

• Develop and strengthen membership model: Lead efforts to develop and adapt our membership and engagement model, ensuring it remains responsive to the evolving needs of our London network and the wider movement.

• Equip grassroots groups: Work closely with grassroots organisations to build their capacity and influence on key issues, supporting them to engage directly with policymakers and participate meaningfully in policy debates.

• Promote collaboration and capacity building: Promote collaboration among members, encouraging the sharing of best practice, strengthening their collective voice, and enhancing their effectiveness in advocating for their communities. 

Strategic Initiatives & emerging trends 

• Horizon scanning and trend analysis: Monitor emerging trends in the climate, social justice, and community development sectors, ensuring strategies are adapted to address these developments.

• Network expansion: Identify opportunities to grow our network and extend our reach, ensuring more grassroots organisations are empowered to engage with policy agendas and drive systemic change. 

What skills and experiences we’re looking for: 

• Strong policy expertise: demonstrable experience of analysing evidence from a range of sources (lived experience, think tank and academic reports,) and working collaboratively with communities to identify the root causes of inequality and create policy solutions. Ideally in one or more of the areas of climate justice, economic opportunity, and social inclusion. 

• Community Engagement: Experience of working with grassroots organisations and local communities, with a focus on building capacity and amplifying their voices at local borough, London and UK government levels. 

• Advocacy Skills:

• Strong understanding and demonstrable experience of public policy change processes at the intersection of UK and London government agendas

• Proven ability to develop, lead, implement and monitor influencing strategies that drive systemic change 

• Strategic Thinking: Ability to think creatively and strategically about developing engagement models and responding to emerging trends in social and environmental justice movements. 

• Commitment: commitment to and a sound understanding of how to apply equality, intersectionality and human rights principles to public policy development, and the credibility to build trust with communities. 

• Network Building: Demonstrable experience in growing and supporting membership networks or coalitions, ideally in the voluntary or charity sector. 

• Emotional intelligence: High levels of emotional intelligence and resilience, including the understanding and ability to manage how lived experience of our privilege and inequality can impact in the workplace for yourself, colleagues and external stakeholders. 

• Managing staff: Experience managing at least one staff member, providing both task centered and pastoral support. The ability to hold and manage difficult feelings and conversations with tact and sensitivity. 

• Anti-racism: Commitment to embed anti-racism across all aspects of our work.

Desirable: 

• Experience of commissioning different types of research 

• Experience of working with impact monitoring and evaluation frameworks, for example theory of change methodology.