About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The brilliant Individual Supporters Team at Crisis plays a key role in our successful and innovative Fundraising Programme - raising in excess of £35m per year. The team is vital to the long term income growth of the organisation, recruiting new individual supporters and increasing the engagement of existing supporters through an audience - led communications programme of diverse channels and products. 

About the role
As the Individual Supporters programme has expanded over the years, so has the need for specialist digital fundraising knowledge and expertise.  As Senior Digital Individual Supporters Executive, you will: 
•  Develop, deliver and support on inspiring, innovative and cost-effective digital fundraising campaigns 
•  Support the Digital Individual Supporters Manager in the implementation of Crisis’ fundraising strategy in relation to existing and prospective supporters
•  Maximise business value from digital fundraising campaigns and products, whilst ensuring supporters receive a supreme digital experience when donating or interacting with Crisis online.
•  Manage Crisis’ relationship with its key suppliers and agencies and ensure the delivery of inspiring, original and creative work as well as monitoring the quality of all aspects of service from Crisis’ key suppliers and agencies.

About you
To be successful in this role you will have:
•  Strong experience of strategic and operational management of digital campaigns including but not limited to social media and paid search 
•  Knowledge, understanding and experience of managing digital campaigns focused on growth and direct response
•  Confidence in interpreting, understanding and presenting digital campaign performance to a wide variety of stakeholders. 
We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.

Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
•  Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•  Mandatory pension scheme, with an employer contribution of 8.5% 
•  25 days’ annual leave which increases with service to 28 days 
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness. 

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 8th August 2021 (at 23:59)
Interviews will be held on the week commencing 16th August.
 
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website. 

 Registered Charity Numbers: E&W1082947, SC040094

Senior Membership and CRM Specialist

Remote/National Office
Location: Remote / Field Based
Salary: £38,000 Per Annum

We are YHA.

We believe in the power of travel and adventure. To connect people to each other, to nature, the outdoors, culture and heritage.

YHA is a 90-year-old social enterprise. Today, the charity makes a difference to more than a million people each year through our 150 hostels, activity centres and leading work in volunteering, traineeships, apprenticeships and youth employment. We welcome all yet specialise in creating opportunities for young people. We have a thriving schools and groups programme and work with partners to support access for young people and families with challenging lives.

What we’re looking for:

In line with YHA strategy our top impact priority is to ensure that all means all, increasing the scale and breadth of our reach and ensuring that YHA is for everyone. To fully realise this ambition, we need a diverse workforce that is representative of the communities we serve.

Our people share a common purpose: to improve the health, wellbeing and life chances of all, but especially young people facing adversity and challenges. To achieve this, we subscribe to a set of core values and behaviours: HEART. Helpful, Efficient, Authentic, Respectful and Team-Spirited. Our HEART values recognise the need for equality, diversity, and inclusion and to ensure we are reaching all, we capture this information at both the attraction and onboarding stages of employment.

What you will do:

The Senior Membership and CRM Specialist will drive forward YHA’s membership, insight and CRM marketing strategies to contribute to our growth and the delivery of our 10-year strategy.

YHA has a large and diverse customer base, including individuals, families, independent groups, schools, commercial companies and partner organisations. Our email marketing programmes are sector leading. Customer data analysis ensures our decision making, segmentation and targeting is insight-led. And we have ambitious plans for growth and innovation. In this role you will take responsibility for these areas, overseeing both strategic developments and tactical delivery.

We’re looking for a highly analytical, customer focused CRM and engagement specialist experienced in managing integrated and automated CRM marketing within a large customer base. The role provides a great opportunity to shape our membership strategy, bring data-driven insight into our supporter and customer marketing activities, and embed CRM principles and best practice into YHA’s engagement activities. All of which will encourage people to stay, join, give and volunteer with YHA.

The Senior Membership and CRM Specialist will

• Develop our membership strategy, delivering growth in volume and engagement, lead the development of end-to-end membership processes, manage partner relationships, and integrate membership and giving programmes
• Lead and optimise CRM marketing initiatives, owning customer journey planning to maximise conversion, retention, loyalty, brand engagement and reactivation strategies across B2C and B2B markets
• Embed data-driven analysis and automation techniques into our engagement strategy, taking our customers and supporters on a seamless, integrated communications journey.
• Work closely with marketing, communications, digital, sales and fundraising colleagues to inform segmentation and targeting opportunities across multiple channels, driving engagement and income.
• Manage our customer and supporter insight programme, providing the business with actionable insight to inform marketing and business decision making, including campaign evaluation, guest satisfaction and market development
• Champion customer data quality, CRM and membership across the business.

Ideally you will have experience in:

• CRM strategy and campaign management.
• Managing a large income-based membership programme with a track record of positive results.
• Using sophisticated CRM and email systems to automate customer engagement and developing automated, personalised contact strategies.
• Customer journey and lifecycle mapping, tailoring plans to different customer segments, stages and behaviours.
• Customer lifetime value and RFV analysis to drive future growth
• Analysing and interpreting complex data from multiple sources, presenting it clearly to inform decision making.
• Innovation in CRM marketing and instilling CRM best practice across multiple departments.
  Team leadership, with strong planning and financial management skills.

And you will:

• Be able to work at both strategic and tactical levels.
• Have strong relationship-building, collaboration and influencing skills
• Act proactively and be solution focused to deliver exceptional results under time constraints.
• Be confident in engaging staff at all levels.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Expiry date: 16:28, 24 August 2021

Reference: JUL20212767

Founded in 2018, the Stichting Foundation for International Law for the Environment (FILE) is the major philanthropic initiative working to tackle the nature and climate crisis by scaling up environmental legal action globally.

Through a combination of grant making and in house legal expertise, FILE collaborates with partners within multiple countries globally, who are pioneering legal innovation and bringing emblematic precedent-setting cases. FILE seeks to promote growth and diversity in the climate field, while enabling successful legal outcomes through access to key research, strategic communication and campaign alignment, and capacity building.

Prospectus is delighted to be working with the Foundation to recruit for a newly created position of Senior Manager, Strategic Communications. The Senior Manager will work collaboratively with FILE staff and external partners to ensure key messages for the partners reach intended audiences with maximum impact beyond the legal outcomes. You will develop and implement FILE's strategic communications strategy for supporting partners, building key relationships with journalists and communication organisations, and support and advise grantees with their communications activities. The role will achieve clear, targeted and impactful communications and campaigns on behalf of FILE and their many global grantees. You will be responsible for developing a strategic communications portfolio, ensuring this is designed to support and amplify the sectoral legal strategies. This is an exciting new role for the FILE foundation, with the opportunity to shape the position as the role develops.

The successful candidate will be recognised as a leading strategic communications expert with a proven track record of developing innovative communications and campaign plans. You will be creative, with exceptional stakeholder engagement skills and will be politically astute, understanding the sensitivity needed to provide the right advice and guidance to partners. You will be well networked, having developed key relationships with journalists and media organisations. You will have excellent organisational and project management skills, with experience of managing budgets.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply please submit your CV along with a two page supporting statement. Following your application you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.

Please note, due to high volumes of interest in vacancies it may not be possible to answer all individual queries on positions prior to an application or registration.

Job Purpose  

As Development Officer for Governments, a key aspect of your role will be providing key support to deliver the Global government funding strategy focused on national, bilateral and multilateral government agencies capable of supporting CDP’s work globally. You will have strong administrative and superb writing and communication skills. Reporting directly to CDP Worldwide Senior Development Manager, Governments, you will be an independent thinker who can help build out and grow the government funding portfolio. 

Who we are 

CDP is a global non-profit that runs the world’s environmental disclosure system for companies, cities, states and regions. Founded in 2000 and working with more than 590 investors with over $110 trillion in assets, CDP pioneered using capital markets and corporate procurement to motivate companies to disclose their environmental impacts, and to reduce greenhouse gas emissions, safeguard water resources and protect forests. Over 10,000 organizations around the world disclosed data through CDP in 2020, including more than 9,600 companies worth over 50% of global market capitalization, and over 940 cities, states and regions, representing a combined population of over 810 million. Fully TCFD aligned, CDP holds the largest environmental database in the world, and CDP scores are widely used to drive investment and procurement decisions towards a zero carbon, sustainable and resilient economy. CDP is a founding member of the Science Based Targets initiative, We Mean Business Coalition, The Investor Agenda and the Net Zero Asset Managers initiative. 

CDP’s cascading global impact is powered by our tight-knit team of smart, savvy, curious and committed individuals, who share a common passion for creating a sustainable future. It is our people who make our work possible. CDP’s Global Development Team is ambitious, dynamic and at the heart of everything CDP does. We build partnerships, develop compelling proposals and resource CDP’s strategy and mission. We focus on quality assurance and donor accountability. Our Global Team is based in London and works virtually with colleagues based in the US, Europe and Brazil. 

Your day-to-day 

Resource Mobilisation: 

• Provide administrative support to complex multi-stakeholder bids (design and project manage the proposal development process; due diligence, input data in online systems, contractual support, internal and external coordination and negotiations with partners and meeting scheduling and facilitating as required); 

• Coordinate compliance and due diligence tasks with colleagues from the Grant management, Finance and Legal functions; 

• Support effective fundraising applications in response to calls for proposals from government and institutional donors, including compiling inputs from technical specialists, undertaking research, support budget development and drafting key components of bids as required. 

• Provide quality assurance support to Project leads preparing the donor reports for grants awarded.

• Support the identification of new partnerships and strengthening of existing ones.

• Prepare donor briefs and talking points for donor meetings, referencing latest donor strategies, field-level discussions and possible donor/AKDN matches to consider positioning during meetings

• Organise relevant literature by country (Country assessments, donor strategies and investment, partner mapping, partner-led research documents, CDP’s own research) in collaboration with the Trusts & Foundations team and Global offices;

Development systems and tracking 

• Assist in managing CDP’s system for maintaining all contacts, information and deadlines for each grant award and new fundraising opportunity.

• Complete monthly status reporting, including reporting against agreed financial targets, operational activities and annual objectives.

• Support programme teams to develop narrative and financial reports that are aligned with grant agreement requirements, are produced on time and to a high standard 

• Undertake coordination and administrative tasks related to grants, including collecting and forwarding information to different units and any necessary follow up tasks specified

• Support the maintenance and updating of grant management tools and tracking systems

• Conduct due diligence of new partners (donors, NGOs, universities, etc.) in coordination with Government team and Global Office colleagues 

• Develop and contribute to positioning pieces and communication materials (e.g. presentations, narrative overviews) to enable regular and effective engagement with donors 

Opportunity Tracking 

• Research, scan and source relevant information regarding new donors and funding opportunities to identify potential funding matches and gather intelligence 

• Manage CDP’s subscriptions and access to opportunity tracking web-sites and donor portals 

• Coordinate regular check-ins to maintain the Grants list up-to-date and support pipeline management processes

• Support the maintenance and updating of resource mobilisation tools and tracking systems

• Prospect research (government institutions and partners for consortia) as required; 

• Provide regular pipeline and grant management updates 

Skills and experience 

Essential criteria:  

• A relevant university degree or experience in international development with a focus on business development / institutional fundraising 

• Prior office/administration experience and strong organizational skills with meticulous attention to detail ad ability to work to deadlines and under pressure 

• Excellent IT skills

• Creativity and a desire to innovate 

• Excellent oral and written communication skills in English

• A strong ability to understand and develop budgets 

• Self-motivation and the ability to prioritize with minimal supervision and work independently as well as function as a member of a team with staff in multiple locations globally is required.  

Desirable: 

• Experience of CRM/donor database software.  

• Experience with project management, event planning, community engagement, and/or philanthropy. 

This is a full-time contract based at CDP’s Central London office when it reopens. Home-working is necessary during the current lockdown period. Flexible working will be considered. 

Salary and benefits: 

£30-38k per annum, 30 days’ holiday plus bank holidays, generous non-contributory pension provision, annual discretionary bonus (depending on company performance), Employee Assistance Programme, life assurance, Training and development, Flexible working opportunities and other benefits. 

Interested applicants must be eligible to work legally in the UK. We cannot sponsor this role. 

Do you have an understanding of drugs and alcohol and health related issues, the Recovery Agenda and experience of working with adults or young people in an addictions or social care setting? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Welcome to Aquarius as a Senior Practitioner.

Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

The Solihull SIAS service (Solihull Integrated Addiction Services), is a partnership between the lead partner Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT), Welcome, Changes UK and Aquarius. The service provides Drug and Alcohol substance misuse treatment and recovery support for adults and young people across Solihull, as well as homeless outreach, and floating support to clients who are rough sleeping or vulnerably housed. SIAS have a good track record of service delivery with the addiction service being recommissioned in 2018 and the vulnerable housing service being re commissioned in 2020. Within SIAS, Aquarius lead on Brief interventions, Family support, training and homelessness.

Right now, one of our partners, Aquarius Action Projects, is looking for a Senior Practitioner to join their team in Solihull. Aquarius helps people overcome the harm caused by alcohol, drugs and gambling working closely with individuals, family and friends. But it’s only possible with the help of people like you.

This is an exciting post funded to develop and deliver a proactive engagement service to people at risk off offending and in order to prevent involvement in crime. The Team will be focused on delivering targeted support to women, 18-25 year olds, and offenders in order to encourage them into training, education and diversionary activities.

Your challenge? To undertake a portfolio of cases, generally incorporating the more complex situations, and deputise for Service Managers as and when required. Supervising the work of Practitioners and Support Workers will be important too, as will prioritising activities and monitoring service delivery, outputs and outcomes and providing guidance, training and clinical supervision. And, all the while, we’ll expect you to work in a way that recognises and values diversity and make the most of your understanding of the functional model of alcohol, the model of change and CBT.

To succeed, you’ll need a professional qualification in health/social care, youth and community work (e.g. NVQ Level 4 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ4 Health and Social Care or equivalent. In addition, you will have experience of managing caseloads around safeguarding children as well as an awareness of safeguarding processes. Knowledge of the functional model of alcohol use is also required, together with knowledge of primary, secondary and other outreach settings. As comfortable engaging with clients as you are supervising staff, delivering training or liaising with voluntary and statutory agencies, you have a flexible approach, a commitment to the principles of confidentiality and excellent office IT skills (Microsoft Office).

There are two posts available, both are full-time roles requiring the post-holder to work 37 hours per week.

Both roles are fixed-term for 12 months.

The salary for this role is £24,184.00 - £29,211.00 per annum (under review).

Closing Date for applications is 5th August 2021. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.  

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Location: Working flexibly with an expectation of regular travel to Guildford

Salary: £40,000 - £45,000

Contract: Permanent, Full time (37.5 hrs pw)

Could you be the voice of Cycling?

Imagine a country where cycling is a safe and natural way most people choose to move around. Imagine a country where air pollution is no longer poisoning our children, obesity has been eliminated and our towns and cities are free of traffic congestion. 

This is the vision we cherish at Cycling UK and we’re on mission to get a million more people cycling. But not just the usual suspects. Our campaigning, engagement, volunteering, and behaviour change programmes are intended to make sure the cycling population more closely reflects the diverse make-up of the UK.

This is an exciting time for a communications specialist to join the team. At a time when cycling is on a boom. Through the lockdown the public have re-found their love for the bike with shops selling out and cycling levels hitting 400%. Exciting as all the UK nations governments have woken up to the wider benefit of cycling to our physical and mental health, to our environment and green transport.

You’ll be a seasoned communications and media expert, ready to profile the charity and take the news to the national media to maximise on cycling’s popularity, build upon the public’s increasing engagement on digital channels and at a time of environmental awareness capitalise on the zeitgeist of this autumn’s COP26 to show just what cycling can achieve.

We need your experience and zeal to lead the team to sell cycling, to shout about our successes, to help us fundraise, to counter the negative perceptions of cycling in the media, society and in decision makers, to make cycling inviting for all.

We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.

Come and join us for the ride.

Tell us why you are the person to drive impact in this capacity.

Head to our website and explore the job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening and send to our recruitment team (contact details on our jobs page).

Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to both the job description and person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

Apply before 9am Monday 9 August. Interviews to be carried out 24 August 2021.

This is an excellent opportunity for an engagement professional with significant experience of design, delivery and management of place-based stakeholder engagement processes. You'll be spearheading our efforts to secure widespread support for the fair transformation of local energy systems.

The successful candidate will drive our stakeholder engagement processes in local energy planning, strategy and policy development work, and within our infrastructure, software and behaviour-change focussed local energy projects. All of these have the potential to shift the way that individuals, organisations and communities interact with the energy system. 

The role will also involve providing expert guidance and support in stakeholder engagement to key actors in local energy systems - including local authority officers and community groups - to help them shape and deliver effective responses to the climate emergency.

We particularly welcome applications from the Black, brown, minority ethnic and disabled communities, as they are under-represented at CSE. Appointment will always, however, be made on merit and judged against the job description and person specification.

The Children’s Air Ambulance (CAA) provides paediatric transfers across the UK.  Their objective is to save lives, utilising specialist pilots, doctors, and paramedics and with work centred on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies. The charity is at the forefront of innovative clinical care and is always challenging boundaries.  None of this can be achieved without a hugely dedicated team of colleagues, volunteers and the general public.

The charity is looking to develop its fundraising presence in Bristol and the surrounding areas. This means that the role initially will be approaching new opportunities within the local community to grow their brand. This could be with local groups such as rotary clubs and commercial organisations that potentially want to support. You will have the ability to grow a future pipeline that supports the charity in the years to come. With that in mind the role has a key business development focus in the region often from a ‘cold’ point of engagement. As we move into a new world of fundraising you will be comfortable utilising new innovative techniques and also creating them to drive income for the charity. CAA are committed to supporting you every step of the way with the tools you need.

Person Specification:

The role holder will have proven experience generating income and building new relationships. You will be resilient, dynamic and utilise a range of business development techniques.

The charity is looking for a variety of backgrounds and experience within this team however you will need to be proven at lead generation and converting that into new relationships.

Role Responsibilities:

• Identifying new opportunities and leads within the region that will generate new income streams for the charity.
• Developing and leveraging existing relationships within the Bristol area maximising income for the charity.
• Build relationships with volunteers in the region to support the income generation targets. 
• Presenting to local organisations and groups within the region.
• Manage the database effectively to ensure access to accurate and robust reporting.
• Work with the wider supporter care team so create a consistent supporter journey across the function.

The role holder will be home based within the Bristol area with occasional travel to head office in Rugby

Application deadline - 8th August.

Overview  

Volunteering Matters is a national volunteering and social change charity. We use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.
 
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunity and ensuring young people can become change makers in their community, the impact that we make is great.
 
And we won’t stop until everyone in the UK has the opportunity to thrive. 

Since April 2021, the charity ProjectScotland is now part of the Volunteering Matters family.
 
ProjectScotland support young people to get on in life, using the power of volunteering. We support young people, including those facing multiple barriers or disadvantage, to achieve positive outcomes for their future.
We provide young people with personalised emotional and practical support, meaningful and supported volunteering opportunities through charity partners,  and access to a reliable and positive Volunteer Mentor.
 
Role Purpose  

We are looking for a talented, dynamic and professional Key Worker to join our team in Dumfries and Galloway. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
 
You will directly support young people to achieve a positive pathway towards the next stage of their lives with a focus on introducing them and preparing them for a Kickstart opportunity.  You will work alongside a range of partners, both internal and external, to assess and support individuals facing multiple barriers to progression by creating a tailored program suitable to their needs.  You will provide specialist support in their progress towards accessing opportunities such as Kickstart and use volunteering and mentoring as a way to help prepare them.

You will work alongside colleagues in our Mentoring team, ensuring young people have the opportunity to benefit from a ProjectScotland Volunteer Mentor and secure aftercare support. 
 
You will manage and develop our networks and relationships in and around Dumfries and Galloway to secure referral pathways into our service.  You will identify and build partnerships with charitable and not-for-profit organisations who will host volunteer placements as a pathway to Kickstart opportunities.  These placements will offer tailored support to ensure we are meeting the needs of the young people. 
 

Key Duties & Responsibilities  

• To support a number of people from disadvantaged circumstances who are likely to require specialist support in their progress towards quality employment.

• To provide 1:1 employability support that is tailored to the young person’s personal circumstances with a real focus on Kickstart opportunities. 

• To engage directly with young people to understand their wants, needs and aspirations and determine the best opportunity for each to volunteer, and provide the support they need in advance of volunteering 

• To work alongside ProjectScotland mentoring team to ensure young people have the opportunity to benefit from the experience and skills of a dedicated volunteer mentor

• To manage all elements of the young person’s experience from point of referral to their positive destination 

• To identify, develop and maintain excellent relationships with charity and not-for-profit partners in Edinburgh

• To develop relationships with internal colleagues and external organisations, providing signposting, referral and access to a wide range of services designed to aid progression into employment for disadvantaged Dumfries and Galloway individuals 

• Ensure diverse, high quality volunteer roles are available that reflect the needs and interests of young people

• To develop relationships with DWP to identify Kickstart opportunities and support the young people’s progression towards gaining access to these opportunities.

• To manage the risk assessment, quality assurance and audit processes as appropriate 

• Ensure monitoring, impact and evaluation information and data is collected and that the project meets it’s agreed targets, reporting format and schedule.  Assist the Delivery Leader by preparing reports to funders 

• To ensure all the above is done with excellent record keeping, in accordance with compliance requirements. This includes the use of Salesforce and Hanlon CRM system 

• Promoting and representing Volunteering Matters and ProjectScotland across the region 

• Contribute to the wider Volunteering Matters and ProjectScotland staff teams, upholding our values at all times

Person Specification 

Skills 

• A sound and comprehensive understanding of the particular challenges and barriers that young people face

• Understanding of how to assess the needs of an individual using a person-centered approach

• Excellent organisational and IT skills 

• Excellent people skills with the ability to build professional, long term relationships with others

• Customer-focused with an ability to have strategic conversations with key partners one minute and talk to a young nervous potential volunteer the next

• Ability to manage a busy workload and prioritise accordingly

• Strong attention to detail and a willingness to accurately record all interactions 

• Creating, coordinating and supporting proper reporting channels around contract compliance  

• Experience of project management and working to deadlines 

Experience 

• Significant experience working directly with young people, particularly those who face challenges and barriers

• Demonstratable relationship management experience with a wide range of stakeholders 

• Experience in using a CRM (customer relationship management) system 

• Experience of project management, achieving high targets and working to strict deadlines

• Proven ability to communicate effectively and work as part of a team

Qualifications  

Relevant experience and values alignment is more important for this role than specific qualifications
 
Other  

The post will be home based and therefore internet access to enable remote working is essential.

IT equipment and infrastructure will be supplied.  Post COVID-19 and in accordance with any social distancing guidelines there will be an expectation to travel and spend time across Dumfries and Galloway to engage with beneficiaries, volunteers and colleagues.

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.  

Volunteering Matters Values & Ways of Working: 

In all that we do, Volunteering Matters embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values:

We are Empowering 
We are Inclusive 
We are Compassionate 
We are Positive
We are Straightforward 

N.B. This job description is not an exhaustive list of tasks, but is a guide to the key duties of the post. The post-holder is expected to take on any other duties from time to time which are reasonably required by their manager.
 

Benefits package: Pension, unlimited annual leave, fully flexible working, cycle to work & season ticket loan. 

Equal Opportunities 
 
Volunteering Matters is committed to Equal Opportunities.  As users of the disability symbol, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancies. 
 
As an organisation which prides itself on inclusiveness, we aim to make our recruitment process as accessible as possible. Therefore, if you would prefer to submit your expression of interest in a way other than a supporting statement, please contact us to discuss what would work best for you. 

We are recruiting a Communications, Marketing and Engagement Coordinator to lead communications and marketing activities for Research in Practice.

Senior Communications, Marketing and Engagement Co-ordinator – Research in Practice
Based: Dartington / Sheffield - may be home based within the UK, by negotiation.
Hours: Full time 37.5 hours per week
Contract: Fixed term contract until August 2022
Salary: £31,378 per annum

Research in Practice works with clients across children’s services, adult health and social care across the UK, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research and practice to improve practice, policy and services in order to achieve positive outcomes for people of all ages. We are renowned in children’s services and the adult social care sector, for providing high-quality learning events and resources.

About the role

You will be responsible for developing and delivering diverse communications to promote our learning programme and bespoke services. You will also be responsible for overseeing, quality assuring and proactively publicising our brand across a variety of channels, including website content, digital platforms and wider media.

Key responsibilities:

• Lead the ongoing research, development and implementation of the communications, marketing and engagement strategy.
• Lead on branding and style protocols, work collaboratively with others to ensure consistent, coherent and effective communications and digital practice.
• Oversee communications team projects, budget and detailed work plan. Line manage communications team and provide support and leadership to colleagues in wider digital team.
• Provide strategic input and knowledge on stakeholder communications; support and develop colleagues across the organisation and programmes to maximise engagement and deliver specialist communications. Give recommendations for best practice and lead on detailed and targeted communications planning.
• Actively contribute to strategic business planning, income generation activity and organisational development.
• Create, oversee and quality assure written and visual content for a range of channels, including the website, branded materials and social media.
• Oversee the production of bulletins, press releases, product launches, annual reports and other proactive and responsive communications.
• Network and develop strategic links with relevant bodies and individuals to promote the work and ethos of Research in Practice.

About you

We are looking for someone who has experience in and a good understanding of stakeholder engagement, communications and marketing. Most importantly, you will have excellent communication skills and a good eye for detail in order to build our reputation and relationships.

Specific skills include:

• Experience in and breadth of understanding of communications, marketing and stakeholder engagement (within the social care sector an advantage but not essential).
• Excellent communication skills, the ability to develop engaging, clear and accessible written and visual communications for a range of audiences and media.
• Stakeholder management experience - the ability to build strong relationships both across the organisation and externally to successfully influence and deliver.
• Outstanding planning skills and the ability to balance competing deadlines, while maintaining attention to detail.
• Good technical expertise, to include knowledge and use of digital channels/programmes and content management systems.
• Strong interpersonal skills and the ability to develop and advise less-experienced colleagues.
• A passion for innovation and enabling effective learning and development. A commitment to our overall mission of improving practice and thereby improve outcomes for people receiving social care support.
• An aptitude for problem solving, a positive can-do attitude and the ability to lead and influence others.

About Dartington Trust

We believe that big ideas can make the world a better place. So our beautiful estate is home to a community of people who nurture new thinking, encourage learning and debate, and work every day to inspire one another. There are many sides to Dartington and that’s what makes our future so exciting. Come and be part of it.

Benefits

We offer an extensive list of employee benefits, including but not limited to; company pension, generous annual leave allowance and discount at our shops and restaurants.

Closing Date: Sunday 8th August 2021
Interview Date: Tuesday 17th August 2021 - interviews for this post will take place virtually.

TO APPLY AND FOR MORE INFORMATION

Please click the Apply button. You will be redirected to our website, where you can complete your application for this position.

No agencies please.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

Community Fundraising & Public Engagement Division

The Community Fundraising & Public Engagement Division is a newly-formed division that forms part of the Fundraising & Supporter Engagement directorate. It brings together Christian Aid's outward-facing work with churches, supporters, the general public, media, ambassadors and influencers to create a movement for change, motivated to give, act and pray to achieve dignity, equality and justice for the world's poorest people.

About the role

This is a senior role within the media and public engagement team which delivers stand-out profile-raising media and public engagement activity which is on brand and consistent with our fundraising, marketing and communication strategies. The Senior Journalist - News & Policy achieves and contributes towards positive media coverage of the work of Christian Aid across traditional, specialist and new media, while also working with a wide range of colleagues (including the Chief Executive) to help the organisation enhance and protect its reputation. This includes the organisation's policy and advocacy work, for instance on governance, aid, economic justice and environmental sustainability. It also includes the organisation's campaigns and priorities, which currently include relief from debt in the global South, global vaccine equity and opposition to further cuts in the UK's overseas aid budget. The post-holder produces, advises and supports colleagues to produce high-quality comment articles, blogs, press releases and other content that is published by the mainstream and specialist media, in support of Christian Aid and its mission.

About you

You will be an experienced journalist with a solid background in print or broadcast media and a strong and demonstrable news sense and understanding of news values. You will have the tenacity and influencing skills to work with colleagues across the organisation to drive through compelling stories that make the great work of Christian Aid front page news. You will have the experience, knowledge and confidence to give sound advice to the Chief Executive and other colleagues, about their dealings with the media and about anything that bears on Christian Aid's reputation.

You will have strong analytical skills, including the ability rapidly to gain understanding of a new, complex and potentially controversial topic and to identify options, questions, risks and benefits associated with it - and to advise others, including the most senior colleagues, accordingly. Your existing relationships with journalists and influencers will be key to your success in the role.

Further information

This role requires applicants to have the right to work in the country where this position is based.

From 1 July 2021, our process for completing right to work checks on EU, EEA, and Swiss citizens have changed. We can no longer accept EU passports or ID cards as valid proof of right to work, with the exception of Irish citizens.

There are now two types of right to work checks: a manual check and an online check. An online check is required if you only hold digital proof of your immigration status in the UK. We will require your share code and date of birth to carry out this check.

A manual check can be completed for UK and Irish nationals who can use their passport as proof of right to work. We will complete a manual check for if you do not hold a digital immigration status.

All successful candidates will require either a Basic or Enhanced Disclosure Barring Service certificate (DBS) and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. Information will be forwarded to you by the HR team with your offer.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

Christian Aid is committed to providing a safe and trusted environment for every person connected to the work we do; and to preventing any type of unwanted behaviour including sexual harassment and exploitation, abuse, and financial misconduct. Any candidate offered a job with Christian Aid is expected to share and demonstrate our values and adhere to Christian Aid's Safeguarding policy and sign Christian Aid's Code of Conduct.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

We are excited to be working with a wonderful, well-known national children’s charity who are looking for a Digital Engagement and Communities Manager. This is a home-based role, and you will be working within an organisation that are committed to equality, diversity, and inclusion.

As part of your role, you will lead on digital engagement campaigns, stakeholder management, and the exciting opportunity of creating and delivering the social media strategy. You will be responsible for measuring all results, tracking budgets and ROI.

You will need:

• Experience of using digital content management systems
• Have a solid understanding and experience of how search engines operate and direct experience with SEO
• Experience of managing and motivating a team
   

Closing Date: ASAP
Salary: £36,000 - £39,000

If you would like to have an informal discussion, please call Lucy on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

The role of Senior Individual Giving Fundraiser is a new role put in place to develop and deliver the supporter acquisition, stewardship and retention activity for the Individual Giving Team.

You will work closely with, and build relationships with, internal and external stakeholders to promote the importance of Gifts in Wills and Regular Giving to grow upon the success of our individual giving activity.

You’ll need:

• Relevant experience or qualifications in fundraising, sales, customer care or marketing.
• Experience of donor/customer recruitment, care and development.
• Experience of using a CRM database (ideally Raiser’s Edge).
• Experience of campaign analysis and testing methods.
• Excellent presentation skills and telephone manner.

We offer development, flexible working, opportunities to volunteer and 25 days’ holiday per year plus bank holidays.

You will work from our Tring office as well as some home working, with travel between other Rennie Grove offices may be necessary on occasion to carry out this role so a car and driving licence will be essential.

At Rennie Grove Hospice Care, we’re all about making every moment matter for our patients and families, and you can play your part in that. We provide care and support for adults and children diagnosed with cancer and other life-limiting illness, and their families, visiting day and night. It’s important work and, to make it all happen, we need talented and passionate people.

ARE YOU READY TO MAKE A DIFFERENCE?  Click ‘Apply Now’….

If successful, you'll join us on the first working day of the month so we can best support you with our structured induction programme. 

Closing: 16 August 2021 at 12 noon

Interviews: 25 August 2021

Are you looking for a role in marketing analytics?

Do you think you could use your passion for marketing to support this international relief charity?

As you know, the global impact of C-19 has destroyed lives. Communities that have been working for years to lift themselves out of hardship have had their progress severely hampered over the last few months.

These people need support and the organisation we are working with wants to maintain its global reach and do more lifesaving work. To do this they need help to improve their functionality when marketing & engaging with their supporters.

Why not get involved and help them reach more people by assisting them to optimise their data stratergy.

This is a great opportunity for you. You will join as a Supporter Engagement Analytics Manager on a 12-month contract to make improvements & facilitate change.

You will have a business partnering role, which is exciting as you will be called on to help shape, manage and deliver the strategic analysis projects currently being worked on.

About the role......

You will be required to be proactive and identify the analyst requirements of the organisation. It will be important for you to break down and understand what is being requested of you so you can manage expectations, gather information, and give relevant feedback. At all times you will use your communication and negotiation skills effectively with all your colleagues and stakeholders.

This is a varied role, and you will be responsible to plan and carry out different analysis projects, performing complex data manipulations, and using your expert knowledge of analytical and statistical techniques to deliver complex strategic projects that will identify areas of opportunity.

What we are looking for....

You will have strong analytical and insight experience. This will span audience management, customer/supporter loyalty & engagement.
We do hope this is the ideal role for you, our client has high expectations, however, they are open minded. If you have most of the skills and experience but not all we would still love to hear from you.

We would especially love it if you have a background in digital marketing measurements, providing statistical modeling, and monitoring media activity.
Ideally, you will have worked within the Charity sector, but don't worry it's not essential.

If you have experience of the following this role could be for you....

- Engaging with senior stakeholders to generate demand and appreciation of analytics and insight.
- Providing key insights and knowledge from data/analytical projects which are communicated effectively to a senior audience and used to inform decision-making at an operational and strategic level.
- Working with SQL, Tableau, Power BI and Python.
- Identifying areas of opportunity and where to maximise value in terms of marketing activation and more advanced personalisation and targeting.

Good Luck & we look forward to meeting you.