Children’s Heart Surgery Fund - Charity 

FAMILY SUPPORT WORKER

JOB DESCRIPTION

Title of post:                      Family Support Worker

Hours:                                37 hours

Location:                            Leeds

Reporting to                       CEO

Salary                                 £25k

Interview date                     Monday 16th March 

Apply with covering letter and CV - deadline to apply Monday 2nd March.

BACKGROUND INFORMATION

The Children’s Heart Surgery Fund

The Children’s Heart Surgery Fund (CHSF) is an award-winning regional charity supporting children and adults, and their families, born with congenital heart defects across Yorkshire and North Lincolnshire. 

The charity was established in 1988 to support the Leeds Congenital Heart Unit at Leeds Children’s Hospital, which treats more than 20,000 patients each year. The Charity supports the Leeds Congenital Heart service by providing the funding and resources to support: 

• The Heart, by providing revolutionary medical equipment and funding training for the medical employees within the congenital heart service.

• The Mind, by creating a restful environment on the wards and funding play and distraction equipment.

• The Family, by contributing towards living expenses, offering accommodation to parents and giving exceptional grants.

• The Future, by funding research, clinical posts and projects.

History

The Children’s Heart Surgery Fund was created in 1988 by Duncan Walker, then a heart surgeon at the old Killingbeck Hospital in Leeds. Thanks to his fundraising efforts, in 1990 Duncan was given the accolade of Yorkshireman of the Year. Since 1988, CHSF has awarded around £3 million in grants to the Leeds Congenital Heart Unit, its patients and their families.

There are many vital grants – both large and small – within CHSF’s work, and one of the most important was the award of almost £250,000 between 1999 and 2002 donated to Leeds University’s Department of Mechanical Engineering. The initial grant was grown into much greater funding and helped established a project that led to the creation of a York-based company called Tissue Regenix. This organisation are now leaders in the development of medical devices, including replacement heart valves.

Over recent years, CHSF has invested significant funding into family accommodation based near the Leeds Children’s Hospital. This has included £525,000 being awarded to the Sick Children’s Trust first to build and now maintain parental housing at Eckersley House.

CHSF campaigned against NHS proposals to end children’s heart surgery in Yorkshire – a move that would have meant the region’s young patients being relocated to Newcastle, Birmingham or Liverpool for heart surgery. After an extraordinary award-winning, a campaign that united the people of the region – including a 600,000-signature petition that was delivered to the Prime Minister – the NHS proposals were rejected by the Health Secretary in 2013.

CHSF has made countless grants that have paid for ground-breaking new equipment; resources for the unit; staff training; family accommodation and support; and, many, many more projects. This is thanks to the staff, trustees, supporters and fundraisers who have made this possible.

CHSF are proud of their record of impact against the charity’s main objective to help the region’s congenital heart patients and hopes to fulfil their aim which is to help support the Leeds Congenital Heart centre become a recognised ‘World Class’ centre of excellence. In 2018, CHSF’s latest appeal, keeping the Beat, successfully raised £700,000 towards a state-of-the-art children’s heart theatre.

THE ROLE 

Job Summary

The newly created role of Family Support Worker is designed to provide a dedicated resource for children, siblings and parents, offering practical and emotional support while they are in the hospital, and potentially beyond the period of the child’s hospital stay. 

The role objective is to bridge the gap between the Leeds Congenital Heart Unit and the Children’s Heart Surgery Fund, ensuring wrap around care and support for the whole family unit. 

The Family Support Worker will deliver a programme of holistic care for families of children with congenital heart disease treated in the Congenital Heart Unit at Leeds Children’s Hospital. 

This new holistic care programme, including welcome packs, well-being treatments and family camps, is designed to increase wellbeing and reduce the stress on the whole family from the impact of a child having congenital heart disease.

The need for this role and holistic care programme bore out of collated research gathered directly from focus groups, workshops and direct feedback from a variety of people, including Leeds Teaching Hospitals NHS Trust clinical and non-clinical staff and parents of patients with congenital heart disease.

Key Responsibilities

• To be a dedicated resource for children and their families, bridging the gap between Leeds Children’s Hospital and the CHSF

• To build trusting relationships with the children, siblings and parents on the ward and outside the hospital, through coffee mornings. 

• To provide practical help and emotional support for children and families, by signposting particularly during times of stress

• To work closely with clinical and nursing staff at Leeds Children’s Hospital, developing positive working relationships

• To facilitate clear communications between families and clinical and nursing staff

• To plan, deliver and assess an annual holistic care programme for children and families

• To identify the needs of children and families and develop new work or initiatives to meet these needs

• To create and provide welcome packs to families

• To help families access support from the CHSF and other agencies and services

• To manage the delivery of group sessions by the Hospital’s Psychology and Counselling Service to help families overcome issues around coping with a baby suffering from congenital heart disease

• To manage the partnership with, and delivery of, Over the Wall Family Weekend Camps for children with serious health challenges

• To manage and work in delivering holistic support for families, focusing on wellbeing, and complementary therapies.

• To organise leisure and other vouchers for long-term inpatients and their families.

• To run and manage focused events for families such as coffee mornings in regional areas of Yorkshire and North Lincolnshire

• To manage the charities parental accommodation, ensuring all rooms are cared for

• To help promote CHSF fundraising opportunities, where appropriate and work with the community fundraising team on new initiatives 

• To manage grant applications which are currently run by the cardiac nurse specialist team to support families seeking financial assistance while their child is in hospital

• To help plan creative and innovative responses to families’ needs 

• To ensure that recording of work with children and families is maintained to a high standard, accurate and up to date

• To monitor, evaluate, and produce reports that demonstrate the effectiveness of the work.

• To work flexibly as required by the needs of the service and carry out any other reasonable duties as required 

• To engage further with the Child-Friendly Leeds initiative. 

General Responsibilities 

• Respond to complaints promptly, both external and internal

• To demonstrate a commitment to ongoing training and development and participate in any training needed to fulfil the duties of your role

• Promote and sustain a responsible attitude towards equal opportunity and diversity

• To ensure all communication is conducted under GDPR guidance 

• To keep accurate and comprehensive records through CHSF’s CRM system

• Play a key role within the senior management team and report to the CEO

• To be able to evidence CHSF values at all times

(a)   Trust

(b)  Compassion

(c)   Openness

(d)  Respect

(e)   Dedication

PERSON SPECIFICATION 

Skills and abilities

·       Excellent skills, knowledge and aptitude for building and maintaining relationships with children, young people, parents, colleagues and partners

·       Ability to communicate with children and adults with compassion and empathy 

·       Ability to exercise discretion and confidentiality

·       understanding of the developmental needs of children and young people

·       Excellent verbal and written communication skills in formal and informal settings - face-to-face, on the telephone and informal presentations

·       Excellent organisational skills with a high level of attention to detail 

·       Ability to work on own initiative and to effectively manage and prioritise workload

·       Ability to write comprehensive evidence-based reports

·       Highly professional with a self-motivated approach and drive to support

·       Influencing skills

·       Good IT skill, word, excel, CRM experience

·       Project management skills 

·       Excellent relationship management skills 

Knowledge 

• Relevant childcare, education, social care or health qualification to NVQ Level 3 or equivalent or considerable experience. 

• Training in community work, counselling skills, or similar advantage

• Thorough knowledge of relevant and up-to-date children’s legislation, particularly child protection and safeguarding 

Experience

• At least three years’ experience of direct work with children and young people up to 18 years of age, and their parents

• Able to set up and deliver programmes of family support work

• Knowledge and experience of direct work with families in the health sector an advantage

• Experience of working with people in their homes an advantage

Personal attributes and other requirements

• Ability to work hours in a flexible way, including evenings and weekends to meet the needs of the holistic care programme

• Ability to work flexibly and as part of a team

• Clean current driving licence and car needed 

• Commitment to training and continuous learning and professional development

This post is subject to a higher-level check with the Disclosure & Barring Service 

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

You're one click away ... Apply Now!

We have a great opportunity for the role of Senior Recovery Worker within the Complex Needs Service.

Job Title: Senior Recovery Worker
Salary Grade: £22,250 - £23,165 per annum including Outer London Weighting (OLW) dependent on skills and experience
Responsible to: HMN Services Manager (Complex Needs & Crisis)
No. of Hours: 37.5 hours per week
Main Base/s: Welwyn Garden City with expectation to work across Hertfordshire

Background to the Post

Working in partnership with Turning Point and Herts Young Homeless to deliver the Complex Needs Service. To work as a key member of the team in delivering this service.  To support the line manager to meet the statutory requirements of the service specification and prepare for all internal and external service audits/ inspections.

Turning Point and Herts Young Homeless work as a partnership to provide community support to people recovering from mental health issues and additional complex needs, including substance misuse and learning disabilities.  The service will offer a range of support to promote personal recovery and independence including:

• 1:1 outreach support from dedicated Keyworker/co-worker providing solution-focused support with practical issues including such as finances/housing/employment.
• Crisis Planning – promoting self-management through individuals building an understanding of their own triggers/coping strategies.
• Active Referrals/Signposting – working with individuals to identify resources/services to meet their needs and providing appropriate support to access these effectively.
• Group-work – delivering courses that support self-management recovery, including: Mindfulness/Assertiveness/Keeping Well/Stress Management/Problem Solving/Crisis Management.
• Peer Support – Strength-based approach concentrating on the inherent strengths of an individual to aid recovery and empowerment.
• Extended dual diagnosis support
• Whole family approach

Purpose of Post

The purpose of the Hertfordshire Complex Needs Service Recovery Worker role is to:

• Improve mental wellbeing
• Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services
• Improve health and wellbeing
• Improve access to early help
• Improve tenancy sustainment
• Provide support to access more appropriate services
• Provide support to build life skills, confidence, resilience, self-esteem and build social networks
• Provide support to reduce episodes of crisis
• Provide an assertive outreach approach for those who may have complex or multiple need
• To maintain and enhance service delivery standards and effectiveness

Closing date for receipt of applications is Monday 9th March 2020 by 5pm.
Interviews shall take place on Friday 13th March 2020.

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to the Herts Mind Network website where you can download the job decription and complete your application.

An approved Enhanced DBS check is required for this post

Hertfordshire Mind Network is an Equal Opportunity and Mindful Employer.

No agencies please.

At Depaul UK we currently have an exciting opportunity for an Senior Prevention Coordinator to come and join our team here in the South Yorkshire. You will join us on a full time, permanent basis and in return you will receive a competitive salary of £24,174 pa + pension & other benefits.

Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness. We provide services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training & volunteering. We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.

In return as our Senior Prevention Coordinator, we can offer you:

- A friendly, flexible and values-led organisation

- Competitive salary

- 26 days of annual holiday, including bank holidays pro rata

- Contributory pension scheme

- Life assurance

- Cycle to work scheme

- Interest free Annual Season Ticket Loan

- Four Weeks Paternity Leave

The Senior Prevention Coordinator role:

The Senior Prevention Coordinator is busy and varied role to help lead the prevention services teams. The successful post-holder will recruit, train, manage volunteers and promote the service to key stakeholders. They will be responsible for providing a seamless link between supporting vulnerable children and young people at risk of leaving home and providing effective emergency accommodation to those who need it.

What makes this role exciting?

- A full induction to Depaul UK and training for the role, with ongoing opportunities for professional development.

- Training in the Depaul Endeavour model

- Continuous support and supervision, including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success in the Senior Prevention Coordinator role?

- Significant experience of working with homeless and vulnerable people in crisis

- Experience of supervising staff or volunteers

- Significant experience of taking responsibility for operating safeguarding requirements and procedures

- Ability to conduct risk assessments and support plans with experience supporting others to do so

- Good experience developing and maintaining positive relationships with partner organisations

So, if this sounds like the perfect opportunity for you and you’d like to become our Senior Prevention Coordinator then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing date – Friday 06 March 2020 at 09:00am

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

Senior Support Worker

As part of our client's continued growth they are now looking to recruit for their home in Stockport.

Senior Support Worker Responsibilities:

- To act as a member of the team and assist the management staff in giving the highest standard of care possible to all the young people, closely following individual care plans and programmes.
- To support the Team Leaders, Deputy and Residential Manager in ensuring the running of the home is to its highest possible standard.
- To assist the Team Leaders in the planning of co-ordination of shifts, ensuring 1:1 time is planned for the young people as well as the facilitation of appointments and planned activities. To take lead in managing this in the absence of a Team Leader.

Senior Support Worker Requirements:

- NVQ Level 2 qualification in in care or equivalent.
- Previous experience of working with young people who have mental health needs.
- To be able to work as part of a team.
- Good verbal and written communication skills.
- Able to work shifts within a 24/7 day per week rota.

Our client provides care 24 hours a day and 365 days a year. All roles will involve some weekend working. The shift times are:

Early Shift- 7.00am- 3.30pm

Late Shift – 2.00pm-10.30pm

Sleep ins – 11.00pm-7am

If you have a passion and commitment to work with young people and make a difference to their lives please apply now for a link to the online application pack.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

As an employer They are also committed to promoting and protecting the physical and mental health and well-being of all staff.

About Our Client:

A Unique and Innovative Approach to Supporting Young People in Care.

Our client provides residential services for young people aged 16-25 years old who have been discharged from psychiatric inpatient stays or secure children’s homes. The young people they care for often require a high level of support and dynamic approach to risk management in order to support problems they may have with self-harming, behaviour and emotional regulation.

Their aim is to support the young people using a therapeutic approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

Location: Stockport

Job type: Full Time, Permanent, 37.5 hours per week plus 1 sleep in per week; Early Shift- 7.00am- 3.30pm; Late Shift – 2.00pm-10.30pm; Sleep ins – 11.00pm-7am

Salary: £20,651 per annum dependent on qualifications and experience (Trainee salary - £20,344.82)

Benefits: Enhanced company pension, Enhanced maternity / paternity leave, Minimum of 30 days holidays, Company sick pay, Recruit a friend scheme, Employee of the year awards, Employee Assistance programme / counselling service, Free on-site parking, Paid DBS check, Online shopping discounts.

Closing Date: Saturday 29th February (Our client reserves the right to bring forward their closing date, without notice in the event of high volumes of interest.)

You may have experience of the following: Support Worker, Senior Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 91756

Senior Support Worker

You will join our client as a Senior Support Worker in their residential home to support 4/5 young people in their care.

Senior Support Worker Responsibilities:

You will support with their therapy, plan social and leisure activities, give medication and complete associated paperwork. You will also support the Team Leader and Residential manager to ensure the running of the home is maintained to the highest standards. You will assist in the co-ordination of shifts, ensuring 1:1 time is planned for the young people as well as the facilitation of appointments and planned activities. You will also take the lead in managing this in the absence of the Team Leader. You will be supported by a multi-disciplinary team including Nurses, Psychologists and Psychiatrists to ensure they achieve the best possible outcomes for their young people.

Senior Support Worker Requirements:

To be successful in this role you will have previous experience of working with young people with mental health needs and will have a relevant level 2 care qualification. Be IT literate as there is a requirement to update online care records. You must also be flexible with the ability to work a 7 day rota, completing early and late shift patterns alongside 1 sleep ins (usually 1 per week) for which an additional payment is made. Having a driving licence is not essential but it is beneficial to help transport our young people to appointments and activities.

Our client are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community. As an employer we are also committed to promoting and protecting the physical and mental health and well-being of all their staff.

They reserve the right to bring forward our closing date, without notice in the event of high volumes of interest.

About Our Client:

Our client provides residential services for young people and young adults aged 16-30 years old who have been discharged from psychiatric inpatient stays or secure children’s homes. Their aim is to support the young people using an innovative therapeutic approach and least restrictive practice to enable them to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life. Their “no restraint” policy allows for more respectful and thoughtful relationships with young people and avoids traumatisation and consequent escalations in risk.

Location: Preston

Job type: Full time opportunities available (Full time hours 37.5 hours per week)

Salary: £20,344.82 - £22,491.18 per annum (£10.43 - £11.53 per hour) dependent on experience.

Benefits: 28 days holiday including bank holidays rising to 35 days with increased years service; Paid 2 week full induction before you start; Opportunity to complete your Level 3 Lead Adult Care Worker qualification; Excellent career progression; Paid enhanced DBS check; Enhanced Company Pension Scheme; 24 hr Employee Assistance Programme and counselling; Free onsite parking; Life Assurance; Online discounts; Refer a friend scheme where we pay £500 for every friend you refer; Annual paid Summer and Christmas parties; Length of service awards.

Closing date for applications: 29th February, 2020

You may have experience of the following: Support Worker, Senior Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 91744

Senior Support Worker

Location: North London

Salary: £21,798.92 per annum

Hours of Work: 37 hours per week (including days, evenings, sleep-ins and some weekends)

About the Company:

An exciting opportunity has arisen to lead a small and skilled team of support workers at an Independent Living Service, Mildmay Avenue. Coordinating meaningful support and activities for 10 service users, who live in their own flats, a key focus is to engage individuals with their peers and the local community, helping to tackle social exclusion and loneliness.

Working in partnership with a variety of professionals and agencies, you will keep our service users at the heart of decision making to empower them and take positive risks. In addition, you will have strong administrative and organisational skills and experience of supporting and motivating people with learning disabilities to achieve their goals. Experience of supporting people with additional mental health needs would be advantageous.

They are looking for a caring and creative person to empower the people we support with making meaningful choices, accessing the community for rewarding activities, and building lasting relationships.

Senior Support Worker Responsibilities:

* To have a positive and person-centred approach to working with service users, ensuring choice and control and acting as an advocate for them.
* To encourage the tenants to be involved in day-to-day and long-term decisionmaking.
* To offer the suitable level of support to tenants enabling them to build confidence, self-esteem and fulfilment.
* To support and encourage tenants with a range of needs to develop their independent living skills; particularly around domestic activities such as cleaning, shopping, laundry and cooking.
* To support the tenants in managing health needs and to access appropriate health services.
* To support the tenants with any aspect of physical support or personal care, in line with their guidelines and in a respectful way that ensures their dignity.
* To adhere to safeguarding procedures and to remain vigilant for signs of abuse, taking immediate action and reporting all issues of concern with the line manager.
* To encourage and enable tenants to use community facilities to develop leisure and social activities and be active participants in the community
* To work with the tenants in such a way that takes account of their individual, cultural and spiritual preferences.
* To support the tenants to pay their rent and claim their rightful benefits.
* To liaise with Care Managers, families/carers, advocates, DWP and other professionals and external parties where appropriate.
* To facilitate and attend weekly house meetings as required.
* To support tenants during the moving in process.
* To respond to requests/needs of existing tenants to move on to different accommodation. To liaise with Housing Associations, the local Authority etc. about move on accommodation and possible support needs. To support tenants moving on and continue to offer a degree of support for a pre-negotiated period of time.
* To provide and participate in a wide range of social activities, including holidays, using integrated services.
* To act as a keyworker to individual service users.
* To support service users in the organisation of their regular Person-Centred Planning meetings. Participate in and prepare reports for these meetings.
* To participate in the implementation of agreed individual plans, this may include structured teaching of skills.
* To plan and work as a team with other staff members.
* To keep records and reports in the appropriate files, using IT systems such as Microsoft Office and Charity Log data systems.

Senior Support Worker Requirements:

* Available to work a variety of shifts throughout the week, including evenings, weekends and bank holidays
* Able to travel to a variety of locations within and outside the borough
* Physically fit and able to offer physical support to tenants
* Awareness and understanding of issues affecting people with learning disabilities
* Understanding of health and safety, legal and policy issues as they affect tenants in order to manage the house safely
* At least 2 years' experience of working with people with learning disabilities or other vulnerable client groups
* Excellent interpersonal skills including communication with tenants, families and colleagues, as well as the ability to liaise with external agencies and professionals.
* Ability to form professional and constructive relationships with people with learning disabilities, significant people in their lives, colleagues and others outside the organisation
* Good written communication, with ability to write clear reports and keep accurate records
* IT proficient with an ability to use Microsoft Office package and other software
* Ability to be assertive and take a leading role with the team when required
* Understanding of, and

Senior Support Worker - Residential Care
Plymstock, Plymouth

Who is the Durnford Society?

The Durnford Society provides supported living, domiciliary care and residential care services to adults with learning disabilities. Established over 30 years ago, our aim is to help the individuals we support to live their lives as they wish and achieve their full potential.

We’re now looking for a Senior Support Worker to join our dedicated team in Plymouth.

Why should I become a Support Worker?

- Salary of £19,073.60 per annum
- Sleep in shifts paid at an enhanced rate
- Enhanced annual leave payments
- Fully paid induction package
- Employee sickness benefit scheme
- Flexible working arrangements
- Join a company that makes sure employees feel fulfilled and valued in their roles

If you hold a diploma or NVQ Level 2 in Health and Social Care and have ambitions to advance your career in care, this is a fantastic opportunity to take on a diverse, hands-on and rewarding role.

In this multifaceted role, no two days will be the same. You’ll find yourself promoting healthy lifestyle choices to individuals using our service, supporting their wellbeing, getting involved in social activities and ensuring service users play an active role in the community.

So, if you want to join an organisation that believes in nurturing all talents and abilities, while empowering others to take control of their lives, we want to hear from you.

What will I be doing?

As a Senior Support Worker, you will provide the highest standard of care to individuals with learning disabilities within our registered care home in Plymstock.

Leading a team of Support Workers, you will provide advice, assistance and supervision to ensure our service maximises individuals’ quality of life and is in line with their support plan.

Your role will also involve:

- Assisting in the induction and training of staff
- Administering medication in line with medication policy and individuals’ support plans
- Supporting service users regarding decision making and lifestyle choices
- Ensuring all personal care tasks are carried out in line with support plans
- Working as a Keyworker to co-ordinate support plans, hospital passports and health action plans
- Contributing towards and attending reviews and multi-disciplinary meetings

What do I need to join the team?

To join us as a Senior Support Worker, you will need:

- At a minimum, a diploma or NVQ Level 2 (or equivalent) in Health and Social Care
- Good literacy, numeracy and proficient MS Office skills
- An understanding of legislation effecting care provision
- A full, valid driving licence

Other organisations may call this role Support Worker, Lead Support Worker, Key Worker, Residential Support Worker, Senior Carer, Senior Healthcare Assistant, or Lead Care Assistant.

This is a full-time role, working 40 hours per week.

The closing date for this role is the 28th February 2020, with interviews scheduled to take place on the week beginning the 9th March 2020.

Webrecruit and The Durnford Society Ltd are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking to advance a rewarding career as a Senior Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

What is Kids Matter?

Do you want to see transformation in the hardest to reach families and see an end to cycles of deprivation?

Are you passionate about family life? Come be part of Kids Matter!

Our dynamic bold vision is for every child in need to be raised in a strong family. We engage local churches to equip parents and carers facing disadvantages with confidence, competence, and community, enabling their children to thrive. We do this through the delivery of our accessible, evidence informed parenting programme for parents of 0-10 year olds in the community. At the end of the programme, as all groups are small and community based, churches are able to invite parents into wider activities taking place in the church community, thus bringing about not only significant improvement in family life but also an end to isolation and stigma and the opportunity for truly sustainable change. We are also launching Kids Matter in Prisons as well as a brand new programme called Babies Matter to reach new parents. Our model is to partner with the local church, who then provides a team to run the programme. This includes a facilitator who attends our rigorous 4 day training, a group helper and creche helpers (if required). The facilitator is supervised and supported by a Kids Matter Support Manager to help them get up and running and to ensure a high quality in their delivery of the parenting programme, as well as making sure that there is sustainability in the running of the programme. All partners run a minimum of 2 programmes a year, reaching an average of 5 parents and 12 children per programme.

Senior Support Role

Support and supervision is absolutely central to the success of what we do. Without the encouragement, gentle challenge and resourcing of our support teams, many of our churches would falter in trying to run this kind of intervention. The task of reaching hard to reach families is challenging for churches that are often overstretched and our support is essential.

The successful applicant will:

• Support and manage regional support managers

• Report into the Senior Leadership Team

• Organise regular training opportunities for support managers to improve their supervision skills

• Liaise regularly with partner churches and with the partnership recruitment team to ensurd joined up working

• Develop and maintain a database of all programme activity

• Liaise with research team to ensure key data is collected and recorded

• Ensure regular visits and connect groups are taking place regionally

• Contribute to Training curricula for facilitators

• Supervise and support a small case load of facilitators in London area: make email/phone and face to face visits with trained facilitators ensuring our programmes are delivered to high standard

• Help with events to further train and upskill our facilitators

• Be part of sign posting churches to other parts of the Kids Matter organisation to engage them with our training and ongoing support

Key skills and requirements

• Strong personal Christian faith

• 5-8 years management experience

• Have some Coaching/Counseling experience

• Active church member

• Passion for Kids Matter’s vision to reach vulnerable families and draw them into the local church and local community

• To have excellent communication skills to manage support managers and train them to supervise well

• A self-starter able to work alone and prioritise well

• Ability to use a CRM (Capsule is what KM uses)

• Confident use of technology and using it effectively to support the work

• Experience of organising and running quality training desirable, not essential

Reporting to:Eli Gardner, Executive Director and Co-Founder

Location: London

Hours: 3 days a week

Salary: £32-38k FTE per annum depending on experience of coaching/management

Annual leave: 5 weeks (pro rata)

Sick pay: Statutory

Occupational Requirement (OR):

This post has been identified as having an OR to be filled by a Christian under the provisions of the Employment Equality (Religion and Belief) Regulations 2003 Section 7.2. All candidates must evidence they support the vision and values of the organisation.

To apply please fill out our application form see below. Deadline for applying is 6th March, with first round interviews on 16th March.

We are looking for a Head of Information and Support Services to lead on developing and delivering excellent support and information services which meet the needs of people affected by blood cancer.

The successful candidate will have experience of developing and managing a diverse range of information and support services. You’ll have exceptional interpersonal skills and be emotionally resilient, hardworking and understand the value your role brings to the blood cancer community.

This role will provide leadership to the team ensuring they are able to manage competing priorities and challenging deadlines. The postholder will be a strong advocate for patients, understand their needs and ensure that as an organisation our services continue to meet these needs. They will be able to identify and develop new opportunities, but also ensure we continue to meet the day to day demands of delivering our existing services. They will be required to develop relationships and a collaborative approach with other teams in the organisation, particularly our research and policy and fundraising teams.

If this role sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please apply with a covering letter setting out how you match the requirements of the job specification along with a current CV by:

9am on Thursday 5 March 2020

Please note applications will be reviewed on receipt and if a suitable candidate is appointed we may bring forward the closing date of this role at our discretion.

We have a great opportunity for the role of Senior Recovery Worker within the Complex Needs Service.

Job title: Senior Recovery Worker
Salary: £22,250 - £23,165 per annum including Outer London Weighting (OLW) dependent on skills and experience
Responsible to: HMN Services Manager (Complex Needs & Crisis)
No. of Hours: 37.5 hours per week
Base: Welwyn Garden City with expectation to work across Hertfordshire

Background to the post

Turning Point and Herts Young Homeless work as a partnership to provide community support to people recovering from mental health issues and additional complex needs, including substance misuse and learning disabilities.  The service will offer a range of support to promote personal recovery and independence including:

• 1:1 outreach support from dedicated Keyworker/co-worker providing solution-focused support with practical issues including such as finances/housing/employment.
• Crisis Planning – promoting self-management through individuals building an understanding of their own triggers/coping strategies.
• Active Referrals/Signposting – working with individuals to identify resources/services to meet their needs and providing appropriate support to access these effectively.
• Group-work – delivering courses that support self-management recovery, including: Mindfulness/Assertiveness/Keeping Well/Stress Management/Problem Solving/Crisis Management.
• Peer Support – Strength-based approach concentrating on the inherent strengths of an individual to aid recovery and empowerment.
• Extended dual diagnosis support
• Whole family approach

Purpose of Post

The purpose of the Hertfordshire Complex Needs Service Recovery Worker role is to:

• Improve mental wellbeing
• Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services
• Improve health and wellbeing
• Improve access to early help
• Improve tenancy sustainment
• Provide support to access more appropriate services
• Provide support to build life skills, confidence, resilience, self-esteem and build social networks
• Provide support to reduce episodes of crisis
• Provide an assertive outreach approach for those who may have complex or multiple needs
• To maintain and enhance service delivery standards and effectiveness

Closing date for receipt of applications is Monday 24th February 2020 by 5pm.
Interviews shall take place on Friday 28th February 2020.

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to the Herts Mind Network website where you can download the job description and complete your application for this position.

An approved Enhanced DBS check is required for this post

Hertfordshire Mind Network is an Equal Opportunity and Mindful Employer.

No agencies please.

JOB TITLE: Senior Education and Wellbeing Support Worker
REPORTS TO: Head of Specialist Education and Wellbeing Support
STAFF RESPONSIBILITY: None (may occasionally have opportunities to manage volunteers or interns)
HOURS: 3 days per week  
SALARY: £27,000 - £30,000 pro rata (salary will depend on candidate’s experience)

CONTRACT: Fixed term until August 2021 (with a 3 month probation period)
LOCATION: London

Application Process

You must have a visa that allows you to work in the UK to apply for this job.

To apply, please submit your CV and cover letter through CharityJob by 09:00am on Friday 28 February 2020. 

In the covering letter (maximum 2 pages of A4) please demonstrate how you meet the competencies of this post as articulated above, with reference to the listed behaviours, and explain why you would like to work within the specialist educational and wellbeing support programme.

About the Senior Education and Wellbeing Support Worker role 

The mission of the Senior Education and Wellbeing Support Worker is to provide bespoke support, advice and guidance to young refugees and asylum seekers who are NEET or facing significant barriers to educational progression, enabling them to remain in or (re-)enter education, grow in basic skills, reduce isolation and improve their emotional wellbeing and resilience. Support is intensive, provided over fortnightly 1:1 sessions with each young person, and for a period of at least 6 months or more. Young people who experience mental ill health, many of whom will have survived trauma(s), are prioritised, and it is vital that the support worker is able to build trust and rapport over a longer-period through which to effect sustainable pathways (back) into education 

Working as part of our specialist education and wellbeing support team (alongside the programme manager and an education and wellbeing support worker whose work focuses on young people in our mentoring programme), the Senior Education and Wellbeing Support Worker will receive referrals of young asylum seekers and refugees who are facing acute challenges or entrenched obstacles to educational progression. The majority of referrals will have limited existing support structures in place and may be highly isolated. 

Following a referral, they will meet the young person to assess their support needs and develop and outwork a bespoke support plan. It is envisaged that this will be outworked over a period of a minimum of 6 months (with some support work exceeding  1 year), with intensive support provided on a fortnightly basis. A rolling caseload of between 10-12 young people at any one time is anticipated. This includes:

• Effective and timely education pathway planning with young people, taking into consideration their age, residency status and support structures and how these will impact on their educational access and progression. Support can include helping young people identify courses and course progression, enrol at college and/or apply for bursary or travel-funding support;

• Basic skills development, with a view to promoting skills that will enhance a young person’s education or training pathway or will promote their understanding of and confidence in advocating for their rights and entitlements. Support can include briefings on key rights and entitlements, helping young people to complete application forms, to write a CV or cover letter, or to  navigate systems (health, welfare, immigration, housing) in the UK;

• Promoting young people’s emotional wellbeing and resilience, and supporting them to better manage their mental health. Support can include  providing advice about building and maintaining resilience, stress management techniques, sleep hygiene practices, developing healthy diet and exercise routines or referring to specialist mental health services. The support worker will also create a safe space for young people to discuss and share feelings about their current challenges and support needs;

• Ensuring that young people are linked in to longer term support services or social groups to increase their sense of belonging in their new communities.

We are looking for someone who will be skilled at building relationships with young people, particularly those who are at the margins of society and who are risk of withdrawing from education or failing to access education. We are looking for someone who is patient and who thrives on interactions with young people who need time, space to process and explore feelings and concerns, and the capacity to slowly build trust in their support worker.

The post holder will also be able to work effectively with other professionals, including teachers, social workers, personal advisors, key workers, GPs, mental health specialists, welfare or housing advisors and solicitors. They will enjoy working as part of a small and dynamic team but will need to be a confident independent decision maker, able to use their initiative, confident to escalate more complex issues appropriately, and able remain calm in unexpected situations. 

The post holder will need to be an excellent administrator who is able to maintain weekly accurate and up-to-date records and deal with any concerns in a constructive manner. This role will be based at RSN’s head office in Brent but will require frequent travel across London, including to our young people based in Barking, Croydon, Hayes, Hounslow, Barnet, Enfield and locations in-between. There may be some work required in early evenings.

Job outcomes

The Senior Education and Wellbeing Support Worker will deliver the following outcomes.

Outcome 1: at least 20 young people each year will access regular and intensive support from the Senior Education and Wellbeing Support Worker.

To this end, the post-holder will:

• Process and prioritise all referrals in conjunction with their manager.

• Meet young people for an initial assessment to identify their needs and create a bespoke support plan.

• Facilitate fortnightly follow-up meetings to support young people to outwork their support plans.

• Maintain a balanced caseload throughout the year, taking a proactive approach to meeting the project’s targets.

Outcome 2: the young people in this new project receive the specialist support they need to move forward in their education, increase their basic skills, manage their mental health and  experience reduced loneliness and isolation through access to relevant forms of support.

Of those supported through this project, we anticipate that 85% will (re-)enter or move forward in education, 90% will increase their basic skills and 75% will be able to better manage their mental health issues, and 90% will experience reduced isolation and loneliness through successful signposting to other relevant services..

To this end, the post-holder will:

• Develop clear bespoke support plans with young people.

• Meet with young people on a fortnightly basis to outwork all elements of their support plans.

• Create a space in which to build and foster the young person’s trust and to work towards promoting their self-esteem and belief in themselves. 

• Build and maintain relationships with the other professionals and agencies who are working with the young person to ensure joined-up support.

• Provide clear, correct and up-to-date information and advice to young people about education opportunities, wider support services, relevant resources and emotional wellbeing.

• Support young people to understand and use simple techniques for promoting their mental health. This could include resilience-building activities, stress management techniques, sleep hygiene advice and tips for maintaining a healthy routine. The support worker will also provide a safe space for young people to bring and discuss their challenges, express themselves and be heard.

• Ensure that young people who are not in receipt of professional mental health support but who would benefit from and would like to access this, are referred to appropriate and relevant mental health services. In so doing, the post-holder will maintain strong links with specialist mental health services in the sector, enabling referral pathways between organisations. 

• Develop and maintain relationships with other organisations and make appropriate referrals, for example to counselling services, social services, benefits agencies, medical services, schools and colleges.

• Accompany young people to external appointments when they need additional support. 

• Carry out necessary actions and follow-up work after individual support sessions, including advocacy work on young people’s behalf.

• Liaise with college tutors and other education providers to keep up-to-date on the educational opportunities available for young refugees and asylum seekers.

• Escalate all safeguarding concerns to the head of specialist education and wellbeing support, developing individual risk assessments for relevant clients in conjunction with the programme lead and outworking safeguarding action plan. 

Outcome 3: the specialist education and wellbeing support programme provides a high quality joined-up service to some of RSN’s most vulnerable young people.

Our current strategy seeks to integrate our specialist education and wellbeing support programme more closely with our mentoring programme. This role is one of two London-based roles and the post holder will join the programme at an exciting time of growth and development. The team members will work together to deliver a high quality service to some of RSN’s most vulnerable young people, addressing safeguarding concerns and taking a proactive approach to improving our support to them.

To this end, the post-holder will:

• Escalate any safeguarding concerns and follow RSN’s safeguarding policy.

• Work closely with their team to streamline the services provided and support their colleagues with particular cases. 

• Share their ideas for programme developments and participate with enthusiasm in the programme’s various components, such as providing email advice or supporting with training and workshops.

• Provide up-to-date statistics and project updates to the programme manager for reporting and monitoring purposes. 

• Carry out any other reasonable activity required by their manager.

Required competencies

In order to achieve this role’s mission and deliver the above outcomes, candidates must demonstrate the following competencies as evidenced by the listed behaviours:

Competency 1: work with young people

• Can display a track record of working with vulnerable young people from a variety of backgrounds, evidencing ability to sensitively explore and understand a young person’s needs, provide appropriate support and help them build resilience.

• Can display a track record of activities and workshops that aim at building resilience and promoting emotional wellbeing amongst young refugees and asylum seekers. 

• Deals promptly and calmly with safeguarding concerns as they arise and follows safeguarding processes accurately.

• Respects and is inspired by the uniqueness of individual young people and shows commitment to their perspectives being heard and their potential being realised.

Competency 2: work with stakeholders and external agencies

• Communicates professionally, promptly and warmly with the project’s stakeholders and partner organisations and services, including schools, colleges, social services, health services, welfare support organisations and legal representatives. 

• Can display a track record of working collaboratively and positively with external stakeholders, partner organisation and services, recognising the specific responsibilities and areas of specialism each one holds in coordinated support to young people.

• Asks appropriate questions to elicit information which facilitates informed decision-making and explains information succinctly and compellingly.

• Is able to engage others when speaking about this project- communicates accurately, clearly, demonstrating technical expertise and passion for the issues.

Competency 3: written and verbal communication skills

• Can display excellent verbal communication skills with a range of audiences - from those with very little English to senior staff within referring and peer organisations.

• Writes clearly, accurately, succinctly and appropriately for a range of audiences, including by email. . 

Competency 4: knowledge 

• Demonstrates a strong understanding of the rights and entitlements of refugee and asylum seeking young people in terms of accessing secondary school and further education. 

• Demonstrates a strong understanding of the principles of resilience and building and maintaining emotional wellbeing amongst young people and adults. 

• Demonstrates an awareness of key practitioners within the refugee, education, psychosocial support and youth sectors that could complement our specialist educational and wellbeing support. 

• Demonstrates a strong understanding of the refugee/education/psychosocial support/youth sectors in which RSN operates, and proactively seeks to develop and maintain technical knowledge in these areas.

Competency 5: personal working style

• Prioritises actions appropriately when juggling competing deadlines.

• Maintains stable performance when under heavy pressure or stress, demonstrating strong willingness and internal motivation to work hard and get the job done. 

• Takes the initiative to reflect critically on their own performance and develop improvement strategies, and is keen to learn and receive feedback. 

• Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. 

Competency 6: administration

• Keeps accurate and up-to-date records and fortnightly notes from all support work sessions, adhering to data protection commitments. 

• Confident assessing safeguarding risks and escalating these to the head of specialist education and wellbeing support. Keeps up to date records of ongoing safeguarding concerns. 

• Works efficiently to develop and implement simple and transparent systems for monitoring and evaluating project developments in ways that are clear and manageable for all team members.

• Is confident and flexible  in their use of technology, including casework databases and project management tools, email and google drive.

Competency 7: team working

• Contributes to a positive working environment by taking time to build relationships with everyone they engage with through this role, being helpful, kind and sensitive to their needs. 

• Speaks plainly and truthfully and shows respect to everyone.

• Is adaptable and patient, especially in the context of a new and growing team.

• Demonstrates appetite to support or oversee the implementation of work by volunteers or interns. 

• Willing to support wider specialist education and wellbeing team in times of staff absence, including cover for education and wellbeing support worker (mentoring integrated role). 

Competency 8: self care

• Has developed and practices effective self-care to avoid burn out, including the ability to maintain appropriate boundaries in order to keep workload at a sustainable level. 

• Models self-care within the team and can confidently develop strategies to support accountability amongst peers. 

Competency 9: ethos

• Is passionate about RSN’s vision enabling young refugees to build more hopeful futures through education. Is inspired by the possibility of positive change and committed to nurturing hope within their sphere of influence.

• Motivated by personal core beliefs (whether Christian or not) and values being part of an organisation which is founded on, and seeking to outwork, the Christian faith.

Equal opportunities 

RSN is committed to promoting equal opportunities in employment. Any job applicants will, except in circumstances justifying different treatment that are not unlawful (for example to comply with an occupational requirement), receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). If you feel you would require reasonable adjustments in order to carry out the role or attend an interview at RSN due to a disability, caring responsibilities or any other reason, please give details in your cover letter or get in touch with Bryony Norman, the Head of Specialist Education and Wellbeing Support, to discuss further.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 does not apply to posts where there is access to children. This means that applicants for employment which involves working with children and young people must disclose any criminal record. If your application is successful, you are required to make these disclosures and consent to Refugee Support Network verifying the accuracy of your response with the Disclosure and Barring Service (DBS). References will be taken up and a DBS check carried out for the successful candidates, but as part of our safer recruitment policy all shortlisted candidates are required to complete a Self Disclosure form and provide names of references before interviews.

How this role fits into the vision and objectives of City Hearts

We currently have an exciting opportunity for a Support Worker within our Female Accommodation Team. In this role, you’ll be supporting the women rescued from human trafficking, now residing at the safehouse accommodation, with everyday tasks; promoting their independence; empowering them in their recovery and assisting with their integration into the community.

 RESPONSIBILITIES

• Supporting the clients at the accommodation with everyday tasks; promoting their independence; empowering them in their recovery and assisting with their integration into the community.

• Welcoming new clients into service, carrying out initial inductions and supporting clients when moving on from the accommodation.

• Regular shift work, some of which involves evenings and weekends and one overnight shift per week at either of the two female safe houses.

• Creating and initiating activities with the clients – organising outings periodically. Helping the women develop skills, autonomy and confidence through engaging them in activities such as learning English language skills, building healthy friendships, cooking, budgeting and personal safety.

• Using the Computer Management System (CMS) to accurately and professionally record client information, ECAT entitlement support work, incident reports and any other information when needed in a timely manner

• Keeping the house clean and tidy on a daily basis and helping to ensure the smooth running of the day to day programme e.g. organising and attending appointments, managing issues that arise at the accommodation.

• Creating a safe and friendly atmosphere/environment in the house when on shift.

• Taking phone calls on behalf of clients and liaising with professionals that call or visit the accommodation.

• Help resolve any issues that occur with clients and working alongside caseworkers and management to best support a client.

• Adhering to all internal procedures regarding City Hearts, following any legislation and attending mandatory training.

• Promoting City Hearts in adherence to the terms of the contract – this may include attending events on behalf of City Hearts as a whole.

• Being flexible to cover last minute emergencies if they arise and carrying out standby shifts as the rota designates.

Contract Type: Fixed Term for 6 months

Hours: Full time, 35 hours a week

Closing Date: 23:59 on Monday 9th March

This role is known as Prince’s Trust Executive in The Prince’s Trust.

This is an exciting opportunity for an enthusiastic youth worker to join our dynamic team and is well suited to an individual that is looking to gain hands-on experience in a thriving and supportive workplace. The successful candidate has to be as passionate as us about transforming the lives of young people.

As an Executive, you will work with young people, volunteers and partners to deliver programmes and activities to support and encourage 16-30 year olds. Working as part of a team within Bristol, you will work with clear objectives to 'connect', 'progress' and help 'transform' the lives of young people who need us most.

Responsibilities:

• Supporting young people to develop their confidence and skills through 1:1 support and group sessions.
• Delivery of Prince's Trust programmes and workshops (Mainly Enterprise, Get Into and Awards but may have to support with Fairbridge, Get Started, Achieve, Team, Enterprise and Mosaic)
• Supporting young people into positive outcomes including education, training and employment.
• Planning, organising and budgeting.

Requirements:

To support our delivery requirements across Bristol and the South West, we are particularly interested in receiving applications from individuals that:

• Are able to engage in challenges with optimism and resilience.
• Can be adaptive and flexible, ready to embrace change and innovation.
• Have experience of working with young people aged 16-30.
• Can provide 1:1 support and deliver high-quality group sessions/programmes.
• Is a natural and effective communicator, passionate about delivering excellent customer service and making the right decision for young people
• Have experience and knowledge of safeguarding and Health & Safety processes.
• Facilitate skills development in at least one of the following settings; Informal learning provision (sports/arts/outdoors), Education sector, Employment/Enterprise training, Digital learning provision, Volunteer training/management.
• Has a strong understanding of the challenges young people within The Trust's target groups face.
• Driving a minibus is desirable but not essential

For more information, please go to the job description or our ‘Working with Young People’ page. 

Why we need Execs:

This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome.

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper. 

We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 313

The Social Work and Community Support Service (SWCW) comprises 30+ full and part-time workers, based in four locality teams in London and the South East, who work with adults within the Jewish Community. They provide personalised and integrated support offering guidance, advice and advocacy to meet identified health and social care needs of individuals, families and carers, as well as facilitating support groups and other community-based interventions. The aim of the service is to support independence, promote choice and control for people facing difficulties due to ageing, caring responsibilities, illness, isolation, disability, mental health issues or changes in circumstances. This role is a job share, overseeing Duty, a triage and advice service. The post holder will work closely with individuals and their carers, as well as health and social care workers from Jewish Care, community, voluntary and statutory services.

The post-holder will be a member of the North West and Central London Team which is based in Golders Green.

This post is for 24 hours per week working, Mondays, Tuesdays, Wednesdays (9am - 5.30pm).

The role of the Senior Social Worker is to:

* Take a Senior role in managing the Duty provision and develop an effective service
* Supervise social workers and develop the role of the Duty volunteers
* Work in partnership with individuals, carers and relevant voluntary and statutory resources to enable people to use the service, to reduce risk to themselves or others and/or improve their quality of life in a meaningful way
* Be active for initiating and maintaining collaboration with internal and external partnerships, to develop community and group interventions that enhance social and community life for individuals and their families/carers
* Taking a multi-disciplinary approach to provide effective intervention, whilst being pro-active in maintaining effective collaboration.
* Develop knowledge and understanding of how Jewish Care staff support initiatives to deliver a wide range of services in our Community Hubs, Care Homes, Community Centres and outreach programmes
* Take an active role in attending relevant locality and specialist forums
* Triage, support and guide people, face to face or over the phone to assess urgency and need
* Communicate with clients regarding the next step, to ensure effective case managements when awaiting allocation
* Respond to enquiries in a timely manner, working towards the values of the organisation.
* Record all conversations and assessments on Dynamics CRM
* Participate in a specialist forums developing knowledge and skills with regard to Mental Health, Family Carers, Disability, End of Life Care and Dementia
* Provide information and advice in accordance with current government health and social care guidance, and to conduct holistic assessments for Jewish people living in the community
* Demonstrate confident and effective judgement in making timely decisions to achieve positive change
* Work with and supporting colleagues to identify local services and resources that promote independence, choice and dignity of individuals, carers and families, to enable people to remain within the community as far as possible
* Take an active role in the promotion of collaborative practice in a multi-agency context to ensure people in the community are supported safely, in the best way possible
* Ensure that information gained through community involvement is fed back to Jewish Care, and acted upon, in order to continually improve service provision according to changing circumstances
* As a senior member of the team, being pro-active in supporting the effective management of the team
* Present the work of the Social Work and Community Support Service in different forums.

What you'll need:

* Social Work qualification (Essential)
* Registration with HCPC (Essential)
* Practice Educator qualification or similar (Desirable)
* A uk driver's licence with access to a vehicle (Desirable)
* Knowledge
* Significant experience in managing a social work caseload and supervising others (Essential)
* Extensive experience working with adults in a social care context (Desirable)
* Experience of community and/or group work (Essential)
* Demonstrate a high level of skill in the sensitive exploration of complexity and risk, offering support to colleagues managing such dilemmas (Essential)
* Significant working knowledge and experience of Safeguarding, Care Act (2014) and Mental Capacity Act (2005) (Essential)
* Experience of, or an interest in, working with the Jewish community (Essential)
* Experience of working with people (or are carers for people) experiencing Mental Health, Disability, Dementia, Isolation, End of Life and other co-morbidities (Essential)
* Experience of using electronic data bases to maintain up to date client records (Desirable)
* Enhanced ability to apply critical reflection and up to date knowledge to all aspects of