Senior content manager jobs in kings heath, west midlands
We are looking for a dynamic and technically skilled Head of Evaluation to design and deliver high-quality evaluation programmes that generate actionable evidence to improve youth employment outcomes in England.
You will work closely with the Director of Impact and Evidence and Deputy Director of Evidence and Evaluation to lead a team of Evidence and Evaluation Managers.
Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.
- You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.
- You will design and manage complex programmes of evidence generation to understand what works to support young people into good work. These programmes will focus on impact evaluations and so you will have an in-depth understanding of quantitative impact evaluations, especially Randomised Controlled Trials and quasi-experimental designs.
- You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please visit our website.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Background
People and communities around the world have the solutions to social injustice, authoritarianism, and the climate crisis. But repressive governments, corrupt corporations, and armed groups use violence and oppression to try and silence them.
By building resistance and resilience among those challenging unaccountable power, Open Voices supports a shared vision for a world where communities and ecosystems can thrive.
As a mission-driven nonprofit, we join forces with grassroots activists, community groups, and social movements at risk. Working together, we strengthen their physical safety, digital resilience, and collective wellbeing. As a social impact consultancy, we help high-profile nonprofits and foundations manage risk and care for their teams and partners.
This dual approach allows us to work at every level of civil society, from the grassroots to the global.
We have scaled to meet a 66% surge in demand for our support over the past two years, with our international team now responding to 11 new cases every week. Last year alone, we:
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Answered 575 calls for assistance across 100 countries.
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Delivered over 6,000 hours of mentoring and accompaniment.
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Trained over 1,000 activists in 112 holistic security workshops.
Whoever we partner with, we start with questions, not answers. Listening before speaking, understanding before acting. Together, we defend those who speak out.
We are expanding our diverse, inspired, and purpose-driven team. Will you join us as our new philanthropy coordinator?
Role description
As our philanthropy coordinator, you will play a key role in building new partnerships with philanthropists and high-net-worth individuals, with an immediate focus on the UK, US, and Europe. You will design and implement a comprehensive strategy to build a robust portfolio of individual donors, Family Foundations, Donor Advised Funds (DAFs) and other personal giving vehicles.
A proactive and thoughtful relationship builder, you will maintain long-term relationships and lead bold strategies to engage new audiences, including millennial and next-generation philanthropists. You will steward Open Briefing’s first global development board, working closely with our CEO and director of development to engage members around a dynamic programme of activities designed to make Open Briefing more fundable and findable.
Together with our director of development, you will drive forward a multi-year fundraising strategy to resource our work with activists and organisations on the frontlines of human rights, social justice, and environmental action.
Your primary responsibilities will include:
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Designing and executing our philanthropy fundraising strategy. Lead a strategy to identify, cultivate, and solicit high-net-worth individuals (HNWI) —including through Donor Advised Funds, Family Offices, Family Foundations, and other giving vehicles—with an immediate focus on the US, UK and Europe.
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Prospecting and donor acquisition. Manage HNWI prospecting, generate new leads, develop solicitation plans, brief senior leadership in advance of meetings, and coordinate cultivation and networking opportunities.
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Stewardship and relationship management. Build strong relationships with existing and potential donors through tailored stewardship plans designed to grow income over time. Manage donor tracking and communication systems.
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Nurture and grow our development board - Work alongside our director of development and CEO to identify and engage members and steward the Board through a 12-month action-orientated development campaign.
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Budget Management. Manage a programme budget for cultivation and stewardship events and activities.
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Collaboration and Communication. Work closely with our communications coordinator, director of development and programme teams in the production and dissemination of donor-relevant reports, updates and other content; and contribute to the conception and organisation of donor-facing online and in-person events.
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Team support. As a key member of our development and communications team, undertaken other duties as reasonably requested relevant to team and organisational goals.
Person specification
Essential
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You will have extensive experience managing a HNWI or major gift portfolio.
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You will have a proven track-record of personally securing four, five, or six-figure donations from HNWI and/or major gift donors in the UK, US and/or Europe.
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You will have experience working within a nonprofit focused on human rights, social justice, and/or environmental action.
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You will have excellent verbal communication skills, including English language skills, both spoken and written.
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You will have experience working with senior stakeholders and board members to support fundraising activities.
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You will have an ability to work both strategically and operationally.
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You will have creative thinking and problem-solving aptitude.
Desirable
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You may have experience working within a global nonprofit.
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You may have knowledge of the human rights, social justice, environmental justice, and/or international development funding landscape.
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You may understand grant-making and grant-management processes, especially with respect to private philanthropic funding, including family foundations, DAFs, and Family Offices.
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You may understand tax-efficient donation mechanisms in the UK, US, and across Europe.
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You may understand the trends in dynastic giving as well as emerging and next-generation philanthropists.
If you feel you meet some but not all of the criteria, we would encourage you to get in touch.
Terms and remuneration
This is a remote, home-working role. You will be contracted for 40 hours a week on a full-time, fixed-term contract. Flexible working is available and encouraged.
We are looking for someone who wants to embrace this pivotal role within our close-knit team and develop a long-term working relationship with us. You will be properly onboarded and continually supported by experienced and compassionate managers and colleagues. Your line manager will be our director of development, Vicky Nida.
In return for your time and dedication, we will offer you a remuneration package made up of fair pay, sector-leading benefits, and progressive leave policies, including:
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Salary of £46,900 per annum.
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7% employer pension contribution.
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Family private medical insurance.
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Employee Assistance Programme, including welfare counselling.
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Unlimited professional coaching.
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Enhanced annual leave of 25 days plus local public holidays.
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Additional leave days for annual closedown.
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Enhanced sick pay.
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Flexible working, including flexitime and remote and home working.
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Access to local coworking spaces.
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Support for climate action:
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Personal carbon emissions offsetting.
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Up to two additional leave days for sustainable travel.
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Up to two additional leave days for climate activism.
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Apple MacBook and peripherals.
If you are based outside the United Kingdom, you will be offered comparable compensation through our local employer of record, Remote. For parity, we contribute 4% above the local statutory requirements into the personal pension plans of staff members employed outside the UK. We will contribute 7% into the personal pension plans of staff members employed in counties where there is no local statutory provision.
Diversity, equity, and inclusion
Open Briefing values diversity. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all can be their authentic selves. We therefore encourage applications from all who meet the person specification and particularly from candidates who are from racialised communities and those under-recognised in our development team. This currently includes people of colour and people from countries in the global majority.
Please read our diversity, equity, and inclusion policy for more information. Our ethical and environmental policies are also available. And you may find our Vision, Mission, and Values statements of interest.
Open Briefing is a Disability Confident Employer and a signatory of the Charter for Employers Who Are Positive About Mental Health. We will make reasonable adjustments for disabled and neurodivergent people during the recruitment process and any subsequent employment. Please let us know in your cover letter how we can be the recruiter and employer you need us to be.
We have checked the text of this advert using the Gender Decoder tool.
Safeguarding
Open Briefing is dedicated to upholding the highest safeguarding standards, ensuring a culture of respect and protection for both our internal and external stakeholders. Our approach encompasses preventative measures and a strong response mechanism to any safeguarding concerns, guided by a survivor/victim-centred ethos. We enforce a strict no-tolerance policy towards any violations of safeguarding policies, ensuring that all concerns are addressed promptly and appropriately. Our safeguarding policy is available here.
How to apply
Please submit your application using our online form and note the following dates:
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Closing date: 30 May 2025
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Interviews: w/c 9 June 2025
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Desired start date: As soon as possible
Please let us know on the form if any of these dates are problematic and we will try to accommodate. The successful candidate will need to complete a reasonable vetting process before engagement.
The client requests no contact from agencies or media sales.
Acorns Children’s Hospice provides specialist care and support for babies, children, and young people who are life-limited or life-threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun, and laughter to create lasting memories.
Palliative care for children aged 0-18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child’s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
This is a brilliant opportunity to take on a high-performing team at a time when Acorns is really moving forward. Supported by strong internal resources, the Head of Public Fundraising will drive growth across Individual Giving, Legacy, In-Memoriam, Digital and Prize-led Giving in the context of a highly collaborative, whole-organisation approach to fundraising.
The immediate focus will be on making the most of existing programmes, strengthening audience insight, and getting the team ready to play a major part in the organisation-wide appeal launching in 2025.
Growing Individual Giving income from £1.6 million to £2 million over the next two years will be a central priority, alongside expanding digital and prize-led fundraising and sharpening supporter journeys across the board.
As Head of Public Fundraising, you will:
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Develop and implement a data-driven strategy for all areas of public fundraising to meet growth targets.
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Lead the Individual Giving portfolio, ensuring growth across direct mail, face-to-face acquisition, mid-value development, and telemarketing.
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Oversee the successful delivery of cash appeals, ensuring they meet both income and ROI targets.
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Drive the expansion of digital fundraising and prize-led giving, including managing the growing digital fundraising portfolio and prize-led initiatives.
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Work closely with cross-functional teams, including Marketing & Communications, to ensure campaigns are well integrated and aligned with the overall fundraising strategy.
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Manage and develop a high-performing team, providing leadership, coaching, and clear performance metrics.
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Collaborate with senior leadership and internal stakeholders to drive the strategic direction of public fundraising.
About you
The role needs someone who’s as comfortable setting long-term plans as they are getting hands-on when needed, whether that’s developing appeals, working with agencies or supporting new product ideas. Collaboration across fundraising, care and supporter engagement teams will be essential to making this happen and building an even stronger supporter-first culture at Acorns.
If you’re a senior Individual Giving expert who’s ambitious for supporters and income, this is a chance to take ownership of a strong portfolio, drive innovation, and make a real impact on Acorns’ future.
You will have:
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Extensive experience in Individual Giving (substantial direct marketing experience is essential)
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A history of successfully leading fundraising teams and delivering significant income growth.
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Strong strategic vision, with the ability to adapt and innovate based on data insights and audience understanding.
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Experience in working collaboratively across teams to achieve shared objectives.
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Excellent communication and networking skills, with the ability to build strong relationships internally and externally.
Hybrid working
This is a mostly home-based role, with c.2 days per week in the (Birmingham) office. If you require flexibility around this, please don't hesitate to apply - we can discuss options during the briefing call.
Employee benefits
Benefits include:
- 31 days annual leave including bank holidays, rising to 35 days after 3 years’ service
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children’s Hospice is working in partnership with Laura Macnamara at QuarterFive Fundraising Recruitment to appoint to this role.
Initial assessments will be made based on CVs, so please ensure yours clearly demonstrates how your experience aligns with the person specification outlined above. A cover note is optional at this stage, but Laura would welcome any additional context—particularly around key fundraising achievements not fully captured in your CV.
A detailed brief will be shared with suitable candidates. Full support will also be provided throughout the application process, including guidance on writing your cover letter for formal application.
The Diocese of Coventry represents the Church of England in Coventry and Warwickshire. With a network of 200 parishes, there is a Christian presence in every local community. There is a rich variety of people and traditions, which are united in our shared mission of "worshipping God, making new disciples, transforming communities".
The Coventry Diocesan Board of Finance Ltd (DBF) manages the financial affairs and hold the assets of the Diocese and its associated entities as well as managing activities to serve and equip these parishes through various activities and projects.
The Finance & Governance team handle all matters concerning Diocesan and Cathedral finance including the administration and collection of parish share, paying invoices and expenses, budgeting, annual statutory, management accounts, clergy stipends, staff salaries, advice to parishes on parochial finance matters.
This role covers the full range of work in an accounting system dealing with input to and output from all ledgers with specific responsibility for the administration of parish shares and fees including the issuing of regular statements to parishes. The purpose is to ensure that the accounting system has accurate and timely financial data which is available to those who require it either for decision-making or for external reports and accounts.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The eoa exists to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy. With 800+ member businesses and a community of thousands of employee owners, we are the national voice for employee ownership in the UK.
Our refreshed strategy is focused on accelerating impact through people powered growth. We’re here to make employee ownership a mainstream business model choice—by expanding the sector, setting the standard for excellence, and building a connected, values-led ecosystem. We do this through sharp insight, high-impact advocacy, and a thriving member experience.
For founders and business owners exploring employee ownership, or for leaders and managers building Great EO businesses, the eoa offers tools, knowledge, experience and connection. We facilitate powerful peer learning, codify what works, and champion the stories that inspire others to choose EO.
Together with our members, we’re creating the conditions for employee ownership to thrive—seizing the political, cultural, and digital opportunities ahead. and this is where you come in.
As Director of Partnerships and Growth, you’ll be the driving force behind the eoa’s external influence and reach. you’ll lead our advocacy and external affairs strategy, build meaningful partnerships, and deliver powerful events programmes that accelerate adoption of Great EO. You’ll also shape the narrative—ensuring our insights, policy recommendations and thought leadership land with impact.
This is a high-profile, senior leadership role at a pivotal time for the EO community. It calls for someone with a track record in advocacy or external affairs, strong commercial acumen, and the ability to lead high-performing teams. It also needs a big-picture thinker - someone who can champion EO, influence change, and help us build a more inclusive, resilient economy.
If you’re excited about the opportunity to grow an economy that puts people at the heart of business, we’d love to hear from you.
Role Details
At the heart of this Director of Parnterships & Growth role is the opportunity to shape the external environment for employee ownership, champion the voice of our members, and lead high-impact strategies that grow both our reach and the sector itself.
You’ll lead on policy, advocacy, external affairs and events—crafting compelling narratives, building powerful partnerships, and delivering programmes that drive commercial sustainability and sector-wide change.
From shaping relationships with key stakeholders and securing strategic sponsorships, to overseeing the delivery of thought leadership, content, and events, you’ll ensure that the eoa is not just part of the national conversation—but leading it.
Your ability to influence, convene, and inspire will be critical to removing barriers to employee ownership and unlocking the potential of our £1.7m organisation to deliver even greater impact.
Join us on this exciting journey where your leadership will shape policy, grow influence, and contribute to our mission of unlocking the potential of people, businesses, and the economy through employee ownership.
This role is remote, however regular travel to our HQ in Brough and across the UK is expected.
Key Responsibilities
- Lead external affairs, collaborating with stakeholders to shape policy, advocacy and best practice that removes barriers and expands EO.
- Establish relationships and secure commercial partnerships and sponsorships, generating revenue to support advocacy, events, and sector growth initiatives.
- Engage key stakeholders to co-produce content that positively influence EO practice and policy and amplify the eoa’s voice in public affairs.
- Oversee delivery of an effective content strategy that delivers our commercial objectives and positions the eoa as the leading EO authority.
- Oversee events programmes, ensuring they drive knowledge-sharing, sector development, and commercial sustainability.
- Represent the eoa at industry forums, policy roundtables, and public affairs events, championing the employee ownership model.
- Collaborate with the Director of Membership & Operations to align advocacy efforts with member needs and engagement.
- Lead and develop high-performing teams, fostering innovation and delivering measurable impact across advocacy, policy, event activities.
Success in this role
Success in this role means having a positive impact on the growth rate, influence and adoption of great EO across the employee ownership sector. Strengthening and expanding stakeholder relationships, driving advocacy impact and securing commercial sustainability through a diverse mix of sponsorships, partnerships will also be indicators of success.
Key outcomes for the role
- Growth of the employee ownership sector. Measured by increased number of EO businesses, heightened sector awareness
- Strengthened corporate engagement. Measured by growth in strategic partnerships, corporate and government engagement
- Strong Commercial Sustainability. Measured by increased sponsorship revenue, secured long-term commercial partnerships
- Increased policy influence. Measured by policy recommendations adopted, increased government engagement
- Enhanced sector insight and intelligence. Measured by utilisation of high-quality data and insights for regular sector related content outputs.
- Development and adoption of best practice. Measured by creation, adoption and promotion of best practice across the EO network.
- Successful events programmes. Measured by iIncreased participation, sponsorship growth, positive feedback.
About you
- Proven expertise in advocacy, public affairs, or policy leadership, ideally within a business, trade body, or membership association.
- Strong stakeholder engagement skills, with experience influencing government, media, and corporate partners.
- Demonstrated ability to drive sectoral or policy change, leading successful advocacy initiatives.
- Strong commercial acumen, with experience in sponsorship acquisition, revenue generation, and developing financially sustainable initiatives.
- Exceptional strategic communication and storytelling skills, able to engage and mobilise diverse audiences.
- Experience in event programme development, ensuring high engagement and sector impact.
- Passion for employee ownership and economic models that promote shared prosperity.
- Innovative, creative, and proactive in problem-solving and strategy execution.
- A confident and transparent leader who fosters collaboration and inclusivity through teamwork.
- Self-aware with emotional intelligence, resilience, and integrity.
Role Summary
- Contract: Permanent
- Hours: Full time, 37.5 hours per week
- Location: Remote, with regular travel to eoa offices and national events
- Salary & Benefits: £65,000 p/a + 7% Pensions. 30 Days leave + Bank Holidays.
- Reports to: CEO
- Management: TBC
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.





The client requests no contact from agencies or media sales.
Are you a passionate and creative communications expert with experience in the charity sector, excellent relationship-building abilities and a crafter of persuasive and powerful story telling that resonates with a variety of audiences? Can you deliver compelling communications and campaigns to help increase our income generation and raise our profile with potential supporters and champions? Do you want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!
We are going through an exciting growth phase at the Choir with No Name with new choirs launching and an ambitious strategy to increase our choirs across the UK from six to thirty by 2033. We are investing in our fundraising and comms function to grow our income in line with our bold strategy and delivery plans.
About us
The Choir with No Name (CWNN) has been building supportive choir communities involving people impacted by homelessness and marginalisation since 2008. We were founded on the premise that singing makes you feel good; it is a welcome respite from the challenges life throws at you, and helps build confidence, skills and genuine, long-lasting friendships.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
Your role
You will be responsible for the management, development and delivery of marketing and communications to support CWNN’s fundraising strategy. You’ll work alongside our Development Manager to create compelling fundraising campaigns, content and communications, growing engagement from individuals, companies, community fundraisers and potential funders while simultaneously raising our profile among stakeholders through strategic communications and marketing plans. This work includes:
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Support our Development Manager to create and deliver impactful and innovative fundraising strategies including our public appeals, challenge events and local fundraising campaigns.
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Developing and implementing communications strategies to promote CWNN’s work, managing our social media platforms and external comms to ensure they reflect our strategic goals and values.
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Producing our e-newsletter, with support from the Development team, to ensure CWNN’s key work, impact, news and campaigns are effectively promoted to our supporter base.
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Create engaging digital content for our website and social media including written copy, video and graphics.
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Analysing campaign engagement KPIs to inform future strategies and approaches to best engage existing and new audiences.
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Create marketing materials for external use, eg. corporate pitch documents, fundraising packs, gig programmes, flyers and posters using Canva.
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Co-creating case studies, supporting members to share their stories, their way, amplifying their voices and demonstrating the impact of our choirs to stakeholders.
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Co-lead our co-produced ‘Digital Storytellers’ programme with our Community Participation Manager, supporting members to manage their own local social media accounts, sharing their stories and raising awareness of their choirs to new audiences.
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Maintain, organise and populate CWNN’s media library and YouTube channel.
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Write and distribute press releases to both regional and national press and media, fielding media enquiries and building our media contacts.
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Co-ordinate our internal communications programme, working with senior leadership team.
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Carry out any other tasks that arise that are within the scope and purpose of the post as requested by your line manager.
About you
Essential:
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You’ll have a proven track record in delivering successful, innovative and impactful charity communications content and strategies.
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You’ll have a good understanding of how fundraising and engagement campaigns can convert individuals into donors and advocates.
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You’ll have a creative eye and strong writing skills, with experience of bringing compelling stories to life across various platforms and media, to connect with a diverse range of supporters, funders and stakeholders.
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You’ll be able to multitask effectively, be highly organised with strong attention to detail.
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You’ll be proactive, self-motivated and can identify and act on opportunities as they arise.
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You’ll be reliable with an ability to work independently and have fantastic planning skills.
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You’ll have a deep understanding of how successful social media content and campaigns work, and always have an eye emerging digital trends and tech.
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You’ll be experienced in using design and web platforms (we use Canva, Squarespace, ClipChamp, Later) to create and deliver professional and impactful digital multi-media content.
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You’ll be committed to Choir with No Name’s values of integrity, fun, family and inclusion.
Desirable:
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You’ll have a passion for, or experience of, working with people impacted by homelessness and marginalisation, and an understanding of the power of the arts to change people’s lives.
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A love for singing is optional!
We are an equal opportunity employer and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.
For full job description and details on how to apply, click on 'redirect to recruiter' at the top of the page.
The client requests no contact from agencies or media sales.
Role: Direct Marketing Executive (acquisition)
Salary: £29,697 - £32,683 (England) £33,533 - £36,767 (including London weighting)
Closing date:04/06/2025
Hybrid/Working from home, with London based candidates expected to work in the London office 8 days a month
Note: The position is also available for an immediate start
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
Supporting the Direct Marketing Manager, you’ll play a key role in delivering growth in voluntary income through our direct marketing acquisition programme utilising a range of campaigns and products, both online and offline. Products include one-off donations, regular giving (including value-exchange/ sponsorship products) and lottery. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio.
About You
- You will have experience of running effective national campaigns using a variety of fundraising channels
- Demonstrable, relevant experience including digital, email, social media, direct mail, and telemarketing
- Strong organisational skills with the ability to effectively manage conflicting priorities
- Knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About the Role
- Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
- Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance
- Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Job Profile
CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.
The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.
This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.
This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.
Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.
You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.
Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.
You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.
This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Understanding our context
- Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
- Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.
Working together
- Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others. Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
- Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
- Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.
Making change happen
- Managing resources: confident with processing data for planning, monitoring and reporting: proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
- Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
- Managing our performance: ability and willingness to work to targets and achieve results.
Job-Specific Competencies
Administrative Process Improvement:
Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.
Volunteer Recruitment & Engagement:
Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.
Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.
Data Management & Accuracy:
Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.
Collaboration & Team Communication:
Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.
Training & Support:
Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.
Adaptability & Problem-solving:
Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.
Commitment to CAFOD’s Mission & Values:
A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.
Use of Digital Tools & Systems:
Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.
Project Management & Accountability:
Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Insights Analyst - Charity - FULLY REMOTE
Understanding Recruitment NFP is delighted to be partnering with Animals Asia, a leading charity dedicated to creating positive change for animals across Asia, to find a talented Insight Analyst. This is a fantastic opportunity to join their dedicated Data, Technology and Insight team and play a key role in data-driven decision-making across the Supporter Engagement Department.
As an Insight Analyst at Animals Asia, you'll be instrumental in analysing complex datasets, identifying actionable insights, and delivering strategic recommendations that contribute directly to their impactful mission. You’ll collaborate closely with colleagues to build insightful dashboards (primarily using Tableau) and communicate key findings to stakeholders across the organisation. Your expertise in SQL and data visualisation will be crucial in driving Animals Asia's vital work.
Key Skills:
- Proficient in SQL for querying and manipulating data to extract meaningful information.
- Strong experience in working with data visualisation tools such as Power BI or Tableau to create clear and impactful reports and dashboards.
- Familiarity with the Google suite, Google Sheets, Google Meets, etc.
- Proven ability to work effectively with colleagues of all technical abilities, translating complex data into understandable insights and reports.
Contract Details:
- Position: Permanent (Fully Remote)
- Salary: £40,000 per annum
- Location: Home-based, ideally UK
This is an exciting opportunity to join a dynamic team within a truly impactful organisation.
To find out more about this opportunity and the recruitment schedule, please contact Harry Bullock at Understanding Recruitment NFP.
Harris Hill is delighted to be working with an International Animal Welfare charity in their search for a Fundraising Marketing Officer.
This is an exciting opportunity to be a proactive and integral part of the team delivering content for online and offline fundraising appeals, regular gift products and legacy marketing.
As the Fundraising Marketing Officer, you will support the Senior Marketing Officer in executing the annual fundraising and marketing strategy, with a strong focus on donor acquisition and stewardship. You will craft compelling, authentic copy to create fundraising appeals for both warm and cold audiences, aiming to inspire engagement and support.
Working collaboratively across the charity, you will drive and enhance marketing efforts across all fundraising products. You will proactively seek opportunities to grow and promote the charity's membership offering, developing clear and effective campaigns in partnership with internal and external stakeholders.
In addition, you will work alongside the Senior Marketing Officer and Supporter Services team to analyse the donor journey at every touchpoint. By using best-practice benchmarking, you will identify opportunities for improvement and collaborate across teams to deliver an even stronger supporter experience.
To be considered for this role, you will need:
- Proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success.
- Experience of developing and implementing on and offline fundraising marketing campaigns, delivering them on time and on budget.
- A proven ability to write persuasive copy.
- Strong project management skills with an ability to manage multiple projects simultaneously, meet deadlines and ensure accuracy.
Salary: £35,000
Permanent, Full-time
Location: Remote (minimum of 6 times per year in head office in Norfolk and this will be at your own expense for travel and accommodation)
Applications are being reviewed on a rolling basis, so please send your CV and Cover Letter ASAP.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
I am excited to be working with an amazing research-focused charity in search of a highly organised and proactive Executive Support Officer. This is an immediate start 6-month contract, the role is part-time (4 days a week), remote working with occasional/monthly travel to London and the South East. This role will see you support senior leadership and the board across governance, fundraising, communications, research coordination, events, and general operations.
Key Responsibilities
Governance & Administration
• Organise and minute board and committee meetings
• Maintain governance records and support trustee recruitment
• Manage filings with Companies House and the Charity Commission
Fundraising & Events
• Support donor communications and contact management
• Help coordinate fundraising events and produce fundraising materials
• Assist in preparing impact reports
Marketing & Communications
• Maintain website and social media content
• Disseminate research outputs and organisational updates
• Ensure GDPR compliance across databases
Research Support
• Assist in coordinating research meetings and participant engagement
• Support research-related event delivery
General Operations
• Maintain digital and physical filing systems
• Support IT, software, and subscriptions
• Handle general enquiries and day-to-day admin
Person Specification
Essential
• Excellent written and verbal communication skills
• Accurate minute-taking and attention to detail
• Strong organisational and time-management abilities
• Capable of independent and multitask-based work
• Proficient in Microsoft Office and digital platforms
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
The Accommodation Advisor provides housing support, information, advice, and guidance (IAG) to men within the criminal justice system, ensuring successful resettlement into accommodation. Managing a high caseload, the role operates within tight key performance indicators (KPIs), supporting individuals both in the community and at HMP Hewell.
Location: Primary HMP Hewell but flexibility required to support other areas as needed
Hours: 37 hours per week.
Key Responsibilities
- Information, Advice and Guidance (IAG) Housing Support
- Case Management
- KPIs & Targets
- Collaboration & Partnership
- Administration & Record Keeping
- Community & Prison Support
- Safeguarding
Key Skills & Attributes
- Experience of supporting individuals in prison, on a custodial license, or a community order.
- Knowledge of accommodation services and housing-related support.
- Competency in IT applications, case management systems, SharePoint, Microsoft 365, Microsoft Teams, and Microsoft Office applications.
- Ability to manage high caseloads with complex support needs.
- Strong communication and collaboration skills.
- Ability to self-manage.
- Customer focus.
Notes
- Our organisation follows Safer Recruitment principles and guidelines for all posts where contact with children and/or adults at risk is possible – this includes a full application process, interviewing candidates, taking up and verifying two satisfactory references (one of which must be from your last employer), verifying qualifications, identity checks, an enhanced (Disclosure and Barring Service) DBS check and HMPPS prison vetting.
- You must have the right to live and work in the UK to be considered for this role.
Why work for YSS?
- Annual leave of 35 days (including Bank Holidays).
- Additional company holidays.
- Pension Scheme.
- Employee Health & Wellbeing plan.
- Occupational sick pay.
- Flexible working / hybrid working.
- Monthly supervision for support / personal development.
- Robust induction and training programme with an organisational commitment to ongoing training and personal development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction to the Role
We are seeking a results-driven Development and Fundraising Officer to lead our grant applications, trust initiatives, and donor engagement efforts. In this international role, you will work closely with our team to create compelling proposals, coordinate fundraising events, and secure essential funding. Reporting directly to the Interim Director, you will play a vital role in shaping our fundraising strategy while working within a flexible, remote environment.
General Details
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Title: Development and Fundraising Officer
-
Salary: £28-35,000 per annum based on experience and training
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Reporting to: Interim Director
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Contract: One-year renewable, Full-time (35 hours per week)
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Location: Remote
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International scope: Engage with international donors, trusts, and grant-making bodies
Core Responsibilities
1. Grant & trust applications
You will drive the research, development, and management of grant applications and trust funding. Your role involves identifying funding opportunities that align with Hong Kong Watch’s mission and preparing detailed proposals that secure essential resources for our projects.
2. Fundraising campaigns & donor engagement
In this responsibility, you will design and execute targeted fundraising campaigns and events. You will work to cultivate and maintain relationships with individual donors, trusts, and institutional funders, ensuring a consistent flow of financial support that underpins our advocacy and community work.
3. Coordination & communications
This responsibility centres on effective internal collaboration and external representation. You will coordinate with our communications teams to ensure consistent messaging, manage donor communications, and report on the impact of our fundraising efforts.
Key Tasks
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Research and application development:
Identify suitable grant opportunities, trusts, and philanthropic funding sources both in the UK and internationally. You will draft, refine, and submit proposals that reflect Hong Kong Watch’s strategic priorities, ensuring compliance with each funder’s requirements. -
Campaign strategy and event coordination:
Develop integrated fundraising campaigns in collaboration with our communications team. This includes planning virtual and in-person events, managing donor appreciation sessions, and ensuring that each campaign aligns with our overall mission and values. -
Donor relationship management:
Build and nurture relationships with a diverse range of funders. This task involves regular communication, organising meetings and presentations, and providing clear, detailed impact reports that demonstrate the effectiveness of our initiatives. -
Internal collaboration and reporting:
Work closely with the operations team to ensure that all fundraising efforts are fully aligned. You will attend monthly strategy meetings, coordinate updates, and produce comprehensive reports on campaign performance and donor engagement. -
Digital and social media integration:
Collaborate with the communications team to create engaging online content that supports fundraising efforts. This includes drafting newsletters, managing social media updates, and developing digital materials that promote events and initiatives. -
Monitoring, evaluation, and strategic review:
Continuously track key fundraising metrics and donor engagement levels. You will evaluate the success of fundraising initiatives, adjust strategies as needed, and prepare strategic reviews that inform future plans and objectives.
Essential Skills & Behaviours
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Grant-writing expertise:
Proven track record of researching, drafting and submitting successful grant and trust applications. -
Excellent written & verbal communication:
Able to craft compelling narratives and present confidently to donors, partners and colleagues. -
Relationship-building & stakeholder management:
Skilled at cultivating and maintaining donor relationships, with strong interpersonal presence. -
Project & time management:
Highly organised and able to plan multiple bids, campaigns and events to tight deadlines without oversight. -
Attention to detail & accuracy:
Meticulous in proposal compliance, budgets, reporting and data entry. -
Analytical & outcomes-driven:
Tracks fundraising metrics, evaluates impact, adjusts tactics to hit targets. -
Team-player & collaborator:
Works seamlessly with communications, operations and senior leadership to align messages and priorities. -
Self-starter & remote-working discipline:
Proactive, resourceful and able to manage your own workload in a flexible, home-based role. -
Cultural sensitivity & political awareness:
Strong understanding of Hong Kong’s human rights context and respect for diaspora communities.
Desirable Skills & Behaviours
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Language skills:
Proficiency in Cantonese. -
Event planning & virtual engagement:
Background in coordinating both in-person and online fundraising events, webinars or galas. -
Digital fundraising & social media integration:
Know-how in peer-to-peer platforms, crowdfunding tools and integrating campaigns with social channels. -
Budgeting & financial literacy:
Able to draft, monitor and report against budgets for grant-funded projects and campaigns. -
Network in philanthropic/trust circles:
Existing contacts or familiarity with UK and international grant-makers, foundations and trusts. -
Human rights or advocacy sector experience:
Prior work in NGOs, think tanks or advocacy that demonstrates commitment to civil liberties. -
Strategic thinking & innovation:
Creative in identifying new funding streams and piloting novel campaign approaches.
What We Offer
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Competitive salary: £28-35,000 per annum
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Flexible working: Enjoy a remote working environment with one monthly in-person meeting in London if you are based in the UK
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International exposure: Engage with a diverse network of global donors, trusts, and philanthropic partners
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Professional development: Opportunities for training and growth in the field of international fundraising
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Collaborative culture: Join a dedicated team committed to making a tangible impact for Hong Kongers and their communities
Interviews
First-round interviews will be conducted on a rolling basis, both before and after the application deadline.
Job Title: Head of Fundraising
Location: Leamington Spa (40%-60% of working time)
Salary: £55,000 per annum
About Us: The Smallpeice Trust is an energetic and independent educational charity dedicated to addressing the shortage of engineers in the UK. We engage and inspire young people aged 8-18 to choose pathways leading to a career in engineering. Our vision is to get young people excited about STEM subjects, no matter their background, through fun, sustainable and educational activities delivered by inspiring experts and partnerships. We want to inspire the young people of today to become the changemakers of tomorrow.
Role Purpose: We are seeking a passionate and dynamic individual to lead the development and delivery of The Smallpeice Trust’s fundraising strategy, driving sustainable income growth from trusts, foundations and public sector sources. A natural leader and an effective communicator, the Head of Fundraising will find new and engaging ways to inspire and work with colleagues across the organisation, embedding a culture of philanthropy and external engagement that supports the Trust’s ambitious business goals.
Key Responsibilities:
- Lead the development and implementation of the annual Fundraising strategy, ensuring alignment with the wider organisational goals
- Proactively identify and pursue new funding opportunities from trusts, foundations, and public sector bodies
- Lead the development and submission of large-scale funding bids (£100k+), clearly articulating the societal and organisational impact of supporting The Smallpeice Trust.
- Build and maintain strong, long-term relationships with a network of loyal partners who support The Smallpeice Trust’s mission
- Own the fundraising pipeline and lead reporting across the team, including regular updates to pipeline meetings, CEO briefings and Board reports
- Work closely with internal teams, including Content & Impact and Programme Delivery, to ensure high-quality, impact-led reporting to funders
- Provide clear leadership and support to any direct reports or cross-functional project teams, fostering a collaborative and high-performing culture
- Create and manage the fundraising team’s income and expenditure budget, ensuring financial targets are met and resources are effectively allocated
- Contribute to wider organisational planning and act as a strategic voice in senior-level conversations, championing income generation and external partnerships
What We’re Looking For:
- A proven track record of securing significant income from trusts, foundations and public sector funders, including six-figure grants
· Strong bid writing skills, with the ability to develop compelling cases for support tailored to different funders
· Experience developing and delivering successful fundraising strategies and meeting or exceeding ambitious income targets.
· Excellent leadership and stakeholder management skills, with experience collaborating across departments and working at senior levels.
· Familiarity with fundraising compliance, sector standards, and the use of CRM systems for pipeline and performance tracking.
· Ideally, experience workiing in or with education, STEM or charitable sectors
Apply Now: Join us in inspiring the next generation of engineers! For full details of the role and requirements, please download the job description below
What can we offer you?
The salary for this role is £55 000
You will start with 25 days annual leave plus bank holidays (which increases after 2 years). We also offer a generous pension scheme (7% employer contribution), free health care provision, death in service benefit.
We are committed to helping our team members maintain a healthy work-life balance, so offer hybrid working opportunities, with an expectation of being in the Leamington office 2-3 days each week, but this may increase slightly during busy periods.
Diversity Equality and Inclusivity Commitment
We want to seize every opportunity to build a truly diverse and inclusive workplace, making sure we best reflect the values of the Trust and the diversity of the communities we engage with. We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that they can reach their full potential.
If you feel you don't meet every requirement, please apply anyway. We are committed to supporting your growth.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.
The closing date for applications is: 25th May 2025.
First interviews will be held via MS Teams and are currently scheduled for 6th June 2025.
Any second-stage interviews will be held in person at our office in Leamington Spa.
As a children’s charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. This role will be subject to safer recruitment checks including an Enhanced Disclosure Check.
Please note that you must be eligible to work in the UK to apply.
The Smallpeice Trust gives young people the support they need to bring their big ideas to life through science, technology, engineering, and maths.

The client requests no contact from agencies or media sales.
Salary: £31,133.37 (plus £5023.71 of London weighting if applicable)
Location: Flexible with home working option, regular travel to London is also required
Contract: Permanent
Hours: Full time 37.5 hours
Closing date: 27th May 2025 at 11:30pm
Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing channels? Then join Shelter as Direct Marketing Executive – Supporter Retention and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.
About the role
This pivotal role will see you help deliver the Individual Giving (IG) and Retention strategies, working collaboratively with colleagues across teams in IG to increase lifetime value of cash, regular giving and lottery supporters.
You’ll work with the Senior Direct Marketing Manager to lead on the delivery and development of direct marketing campaigns to engage a range of supporters, from those who have just started giving, to others who have a lifelong relationship with Shelter and the cause, stewarding them across their supporter journey with Shelter.
You’ll have the opportunity to work in a matrix way, across multiple products, and on projects that push forward not only the team strategy, but the organisation’s strategy.
You will give supporters control of how they give, when we contact them and the content that will mean most to them. Helping build multi-channel, integrated and inspiring campaigns which build strong supporter relationships and long-term loyalty to Shelter. And, along the way, you’ll get to work with new products and propositions to retain supporters in innovative ways and build strong relationships with colleagues, agencies and suppliers alike.
About you
Passionate about outstanding supporter experiences and maximising income opportunities, you have a good understanding of direct marketing and digital channels such as direct mail, SMS, telemarketing and email. You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. Managing and influencing stakeholders to deliver results comes naturally to you too. What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions. You’ll have a keen interest in, or willingness to learn about, product management and development.
You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation.
That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:
- We learn from our experiences and are open to risk
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.