Senior database manager jobs in Birmingham

An exciting and unique opportunity has arisen to join Your City & Metropolitan Hospitals Charity, working in partnership with Dudley Group NHS Charity, in a newly created role during a period of growth.

We are seeking a Legacy & In‑Memory Fundraising Officer to lead the day‑to‑day delivery of legacy and in‑memory fundraising across both charities. This is a vital role focused on growing sustainable long‑term income while providing compassionate, sensitive support to donors and bereaved families.

About us:

At the UK Cyber Security Council, we’re here to connect, champion and charter the UK’s cyber security profession. Our work is driven by a diverse group of experts, volunteers and partners who bring energy, insight, and commitment to everything we do. Through setting the standards for competence and ethics, awarding professional titles, and supporting more people to get into a career in cyber, we’re on a mission to grow and empower the UK’s cyber security workforce. The Council is the non-regulatory body for the UK’s cyber security sector, and are responsible for holding and developing the UK’s Cyber Security Professional Register. Professionalisation of the sector is still in its early phases of implementation but we have, to date, launched eight specialisms across four professional titles (Associate, Practitioner, Principal and Chartered). We have a growing register of cyber security professionals and an ambitious plan to grow this over the next three years. 

We are seeking a dedicated and hardworking Administrator, to join the professionalisation team and provide key support across several work streams, but predominantly for the directly delivery of the Associate professional title. 

Main Duties and Responsibilities

Key Responsibilities and Functions:

Professionalisation Registration Support Process

• Following clear work instructions to verify individuals hold claimed qualifications.

• Maintaining organised SharePoint areas where assessors can access application materials.

• Maintaining Monday com boards to provide visibility on assessor workloads and application progress.

• Booking interviews and training in a timely manner; maintaining shared calendars.

• Communicating with applicants and assessors to gather further evidence.

• Developing familiarity with the registration process in order to make suggestions for potential improvements.

• Supporting monitoring, evaluation, learning and quality in the professional registration process.

Customer Service

• Monitoring shared inboxes; replying to queries from the public using appropriate template answers.

• Escalating customer service questions to appropriate senior staff members.

• Developing familiarity with the Council's various areas of work to appropriately triage and answer customer service queries.

• Collecting and appropriately filing evidence from stakeholders, appellants and complainants as part of the Council’s ethical complaints and Licensed Body appeal processes. 

Volunteer Support

• Providing admin support to onboard volunteers to the Expert Volunteer Panel and Technical Advisory Panels.

• Supporting volunteers to access resources and guidance to carry out their duties.

• Supporting with the administration of volunteer events and recognition initiatives.

• Liasing with volunteer moderators for their availability and following up on completion as required. 

Team Support & Ad-Hoc Duties

• Providing cover for other administrative roles in the event of leave, illness, etc.

• Picking up administrative support tasks for the wider team when as required.

• Contributing to conversations and decision-making for the wider team; providing feedback to peers and leadership.

• Occasional event support and attendance for in-person meetings when required.

• Developing familiarity with the work of the Council; the cyber security profession and industry; professional registration and professionalisation broadly. 

Person Specification

Essential:

Experience and Skills

• Using databases, CRMs or work management systems.

• Strong organisation and time management skills.

• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines.

• Proficient use of digital platforms for meetings & collaboration such as Microsoft Teams.

• Experience of Microsoft applications including PowerPoint, Excel, Outlook and Word.

• A willingness to offer feedback and suggestions for improvement

• Awareness of data privacy and GDPR

• Experience of working in a similar role which has included a customer facing element.

Interpersonal Skills

• Excellent written and verbal communication skills.

• A team player who can work independently.

• A positive and solution focussed attitude. 

Next Steps

Closing Date for Applications: Monday 01 June | 09:00am

Interviews: June 2026.

Start date: As soon as possible.

Equal Opportunities Statement:

We actively encourage applications from a wide range of people from diverse backgrounds to apply for our positions as we are committed to having a team that is made up of diverse skills, experiences, perspectives and abilities. We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect as we want to encourage everyone in our business to reach their potential. Please do let us know of you need any additional support or adaptations made to the application process, and we will do our best to accommodate. 

Salary: £35,668 – £39,005 pro rata
Hours: Part-time (21 hours per week)
Contract: Permanent
Location: Home-based (with regular travel across Brentwood Diocese)

About the role

CAFOD is looking for a Community Participation Coordinator to grow engagement across the Catholic community in Brentwood Diocese.

You’ll inspire and support volunteers, build strong relationships with parishes and clergy, and increase participation in CAFOD’s work to tackle poverty and injustice.

Working as part of a regional team, you’ll help deliver plans that drive volunteer engagement, fundraising, and community action.

Key responsibilities

• Deliver participation plans across Brentwood Diocese
• Recruit, support, and retain volunteers
• Build relationships with clergy and key diocesan stakeholders
• Support fundraising, campaigns, and community engagement
• Monitor activity and adapt plans based on insights

About you

• Experience working with and managing volunteers
• Strong relationship-building and communication skills
• Organised, proactive, and able to work independently
• Comfortable using data to track and improve performance
• Committed to the value of volunteering and social justice

Additional information

• Home-based with significant travel (access to a car required)
• Some evening/weekend work (TOIL provided)
• Part of a flexible regional team (occasional wider travel) 

The full job description is available on CAFOD's careers page 

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported. 

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). 

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.