Senior database manager jobs in Birmingham

The Engagement Development Executive plays a key operational support role in supporting the charity’s engagement development activity. The role ensures that information, reporting, and resources are accurate, current, and accessible, enabling the organisation to respond effectively to funding opportunities, partnerships, and engagement needs while clearly demonstrating impact for the families we support.

Working closely with and in support of the Programmes Manager, the postholder underpins proposal development, reporting, and stewardship by coordinating high‑quality engagement, project, and impact information across teams.

Key Responsibilities 

Reporting, Data & Insights

• Collate engagement, project, and impact reports, ensuring accuracy, consistency, and readiness for internal and external reporting.
• Maintain dashboards and trackers, ensuring data is current and supports effective decision‑making and accountability.
• Develop and update impact report templates to ensure consistent reporting across partners and funders.

Porposal & Pipeline Management 

• Manage the proposal pipeline tracker, maintaining accurate records and reporting readiness.
• Collate and organise proposal information required for submissions, ensuring deadlines and funder requirements are met.
• Support proposal development by aligning appropriate family case studies, testimonials, and feedback with funding opportunities.

Resource & Content Management 

• Maintain the Engagement resource library, ensuring content remains relevant, up to date, and easily accessible.
• Create clear, fundable opportunity information documents to support fundraising and partnership activity.

Stakeholder & Team Support

• Respond to requests from the Engagement team, providing timely support for proposal development and reporting needs.
• Provide coordination and administrative support to the Engagement Development Manager, including organising engagement, project, and impact information to support strategic planning, reporting, and oversight.

Knowledge & Experience

• Experience supporting engagement, fundraising, development, or programme activity within a charity or purpose‑led organisation.
• Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
• Attention to detail, particularly when working with data, reports, and written content.
• Experience using trackers, dashboards, CRMs, or data management systems to maintain accurate records and reporting.
• Strong working knowledge of Microsoft Excel, with experience managing and presenting data; familiarity with Power BI or similar tools is desirable.
• Understanding of fundraising or proposal development processes, including the use of impact reporting and family case studies.
• Experience maintaining shared resources or knowledge libraries.
• Strong written communication skills, with the ability to write in line with organisational tone and values.
• A collaborative, proactive approach and the ability to handle sensitive information with care and discretion.
• A genuine commitment to RMHC’s mission, values, and focus on supporting families and creating impact.

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check. 

Do you want to work with a leading advocacy charity organisation supporting those in need?

  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

  

Are you keen to make a difference to people who want to be heard? 

  

Then come and join us here at VoiceAbility. 

We are looking for a new Team Leader to join our team in.We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. 

  

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

   

About the role? 

We have an exciting opportunity for a Team Leader to join our team covering a variety of health boards.You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients. 

  

About you 

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved. 

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice. 

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference? 

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven. 

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.Assisting them to grow in confidence and empowering them to assist those in need of support. 

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected. 

  

Benefits  

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service  

5% employer pension & minimum 3% employee contribution  

Salary sacrifices pension scheme  

Separate Life Assurance Cover (equivalent of two times your annual salary)  

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc  

24/7 Employee Assistance programme  

Access to remote counselling service  

Paid Disability Leave  

Paid compassionate Leave  

Home Working Allowance   

   

Support with continuous professional development  

Access to Clifton Strengths Coaching for development   

Personal Development Plans  

   

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.  

When you need to travel for work, expenses will be paid (mileage or public transport costs).   

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.  

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the People Team for further options. 

Fundraising Officer 

Salary:  £29,409 - £31,656 

plus £312 p.a working from home allowance (see below for more details on remuneration)

Contract : Full time, permanent, remote first, home-based. 

About Voice 21 

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has. 

Why work for Voice 21?

Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are aiming to be working with 1,800 schools a year by 2030. To reach this goal we recruit great people and give them real responsibility, training and support. 

Output focused culture, with flexible working opportunities. We have an agile and flexible approach, our team can work when and wherever works best to deliver the requirements of their role. As our staff predominantly work from home, we support them to create a workspace and provide technology that enables them to work effectively. 

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. 

Great benefits. 36 days holiday (inclusive of bank holidays and a 3 day Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. 

Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression automatically available (depending on starting point) 

Purpose of the Role: 

Fundraising plays an important role in the sustainability of Voice 21 and our ambitious new strategy aims to double our voluntary income to £2M by 2030. This new post of Fundraising Officer has been created to support the Head of Fundraising and wider leadership team with operations across high value fundraising streams – grant-making trusts and foundations, philanthropy and corporate partnerships. 

You will be responsible for researching potential funders, maintaining accurate records of fundraising contacts and activities, helping to build and maintain relationships with current and prospective funders, producing compelling reports for our funders and engaging communications for fundraising audiences, and creating and project managing inspiring engagement opportunities, including events, for current and prospective supporters.

The successful candidate will ideally have previous experience working in a fundraising team – or else bring compelling transferable skills from a comparable, external-facing role. You will need to demonstrate that you can build and maintain great relationships with people at all levels, both internally with colleagues across the organisation, and with external high value stakeholders. Competent organisational skills are a must, with the ability to anticipate needs and exceed expectations. You will obviously need excellent communication skills too, including being able to write well and edit wisely (without depending on AI!) 

This varied role will offer plenty of opportunities to develop new skills and build your high value fundraising experience. It would suit an ambitious, motivated fundraiser who is driven by Voice 21’s mission and is looking to develop their career in the sector.

Key Responsibility of the Role: 

• Researching grant-making trust and foundations, maintaining a prospect pipeline, and developing and submitting funding applications.

• Managing reporting cycles and producing reports for funders.

• Maintaining the fundraising database (Salesforce), ensuring departmental data is accurate and up to date. 

• Organising engagement opportunities, including events, for prospects and/or funders, with oversight from the Head of Fundraising.

• Building and maintaining strong, sustainable relationships with fundraising contacts, ensuring excellent engagement and stewardship. 

• Supporting the Corporate Partnerships Lead as needed with corporate fundraising activities.

• Providing operational support to the Head of Fundraising and Senior Leadership Team, ensuring where appropriate that senior colleagues are fully briefed and prepared.

• Working collaboratively across the organisation to raise the profile of fundraising and to maximise opportunities.

• Other administrative tasks as required to support the fundraising team.
   

This job will require that you have: 

Essential: 

• Good understanding of the fundamentals of high value fundraising, with some previous experience working in a fundraising team to raise income to a target. 

• Experience of researching potential funders/donors and of successfully identifying great leads/prospects.

• Excellent written communication skills, with ability to translate complex information into simple and compelling narratives appropriate for the intended audience.

• Excellent interpersonal skills, with the ability to build and maintain productive relationships at all levels. 

• Strong organisational skills and the ability to manage multiple priorities effectively. Comfortable working in a fast-paced, iterative culture, working across lots of different projects/activities. 

• Self-motivated, comfortable working autonomously, and able to take ownership of own performance.

Desirable: 

• Experience of using Salesforce (or another CRM system) to manage contacts and pipelines, track performance, and report on outcomes.

• Knowledge of fundraising legislation, ethics, compliance, and data protection requirements.

Who you’ll work with: Your line manager will be the Head of Fundraising and you will work alongside a Corporate Partnership Lead. The fundraising team of 3 sits in the Operations Directorate.

Where you’ll work: All Voice 21 staff work remotely and this is a home-based role, with some travel expected to our London office (by Victoria station) and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based. Voice 21 pays all travel and accommodation expenses. 

Contract: Permanent, subject to successful probation review after six months.

Application details 

To apply:

Please submit your most recent CV and covering letter, considering the suggestion below:

Applicants are advised to carefully consider the job description before applying, tailoring your CV and cover letter to demonstrate clearly how you match the specification for this role and giving concrete examples of the impact you have had in your current role. Applicants who do not demonstrate their capability and competency in the key areas of responsibility are unlikely to progress to interview.

Closing date:  8th May 2026 however we reserve the right to close applications before the stated closing date if a sufficient number of suitable applications is received

Interview dates: TBC 

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. 

Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.

UnLtd passionately believes in the ability of social entrepreneurs to change the world for the better. We are living through a time of unique social and economic change. Enormous pressures on the health and social care system, austerity, increasing income inequality, the shifting nature of work all alongside the impact of Covid-19 means tackling these complex challenges requires a radical shift in thinking and practice. Social entrepreneurs have these solutions, and UnLtd exists to support them to achieve their potential. We are the leading supporter of social entrepreneurs in the UK. Our vision is of a society where social entrepreneurs are providing solutions that change the world for the better.

To move social entrepreneurs from the margins to the mainstream will require us to amplify the voices, stories and impact of our social entrepreneurs, working with them in an equitable and inclusive way. It will require us to deepen our work around impact, be open to the learning opportunities failure creates and seek out opportunities to share insights in new and powerful ways to influence stakeholders to make the changes needed for social entrepreneurs to flourish. 

As Impact Analyst at UnLtd, you will gain a clear understanding of the data user journey for our social entrepreneurs and drive the implementation of improvements to our data collection tools and processes, enhancing data quality and data literacy across teams. You will also provide support and leadership on compiling analysis for organisational monitoring and learning, pulling together insight for board and governance reporting, programme reporting, fundraising bids, continuous improvement research and other adhoc requests.

Working closely with others in our Research Impact and Learning team, you will contribute to developing a culture of learning, ensuring that insights and evidence generated by our research and evaluation activity feed back into the organisation, allowing UnLtd to iterate our work and be an impact-driven, agile, learning organisation.

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Leeds. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role is a fixed term role until 31/03/2027 with the opportunity to be made permanent subject to contract renewal.

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

We reserve the right to withdraw this role early if a suitable candidate is found  

?Interviews are planned for week commencing 27th April 2026.

REF-227 633

Clinks 

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. 

Job purpose 

This is a fantastic opportunity for an experienced and organised candidate to join Clinks and play a key role in delivering our annual programme of events and training. 

The Events and Training Officer will lead on the planning, coordination and delivery of Clinks’ busy calendar of member engagement activity, including online and in-person events, training sessions, and our flagship annual conference. 

Events and training at Clinks are delivered collaboratively across teams, and the post-holder will help coordinate this programme while also taking an active role in delivery. They will ensure that Clinks’ events and training offer is high quality, accessible, well-promoted, and responsive to the needs of the voluntary sector working in criminal justice. 

This role requires someone who is confident managing multiple priorities, working collaboratively across the organisation, and building strong relationships with external stakeholders. 

Reports to:  Senior Member and Digital Development Officer

Responsible for: None 
 

1. Duties and key responsibilities 

Events and Training Programme Coordination 

• Coordinate the delivery of Clinks’ annual programme of events and training, working with colleagues across the organisation to ensure a consistent, high-quality offer. 

• Manage the full event lifecycle, including planning, logistics, speaker and facilitator liaison, registration, delivery support and follow-up. 

• Act as the main point of contact for all events and training enquiries, providing excellent support to members, delegates and partners. 

• Ensure events are delivered in the most cost-effective way, to budget, and in line with Clinks’ internal processes. 

• Support staff across Clinks to deliver events and training sessions, including providing guidance, templates, systems support and coordination. 

• Promote all events and training opportunities through appropriate channels, working closely with communications colleagues. 

• Manage relationships with external facilitators and event partners to ensure smooth delivery and strong collaboration. 

• Monitor pricing and access to ensure smaller organisations are supported, while also contributing to Clinks’ income generation targets. 

• Collect, analyse and report on feedback and evaluation data to inform continuous improvement. 

Annual Conference Planning and Delivery 

• Lead on the planning and delivery of Clinks’ annual conference, working closely with colleagues across the organisation. 

• Coordinate venue liaison, suppliers, programme planning, speaker management, delegate communications and event-day delivery. 

• Develop and manage the conference project timeline, ensuring milestones are met and risks are proactively addressed. 

• Support opportunities for sponsorship, partnerships and income generation linked to the conference. 

• Ensure the conference reflects Clinks’ strategic priorities and provides an engaging, inclusive experience for members and stakeholders. 

Membership Engagement Support 

• Support the wider Membership team to ensure events and training align with Clinks’ membership offer and benefits. 

• Encourage member engagement through forums, learning opportunities and networking events. 

• Work with colleagues to identify unmet need across the sector and shape future event and training activity accordingly. 

• Contribute to the development and implementation of Clinks’ membership and engagement strategy, particularly where it connects to events delivery. 

Systems, Administration and Digital Support 

• Oversee event booking and registration systems, ensuring accurate records and smooth user journeys. 

• Maintain and update relevant website content linked to events, training and learning resources. 

• Ensure event data is recorded accurately to support evaluation and reporting. 

• Support ongoing improvements to systems and processes for managing events and training efficiently. 

General responsibilities 

• Represent and be an ambassador for Clinks 

• Work to support the mission, ethos and values of Clinks 

• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position 

• Support and promote diversity and equality of opportunity in the workplace 

• Work collaboratively with others in all aspects of our work 

Person specification

Experience 

Essential

· Experience of planning, coordinating and delivering events or training activity, both online and in-person.

· Experience of managing event logistics and administration, including booking systems, delegate communications and follow-up.

· Experience of working with a range of stakeholders, such as members, external partners, speakers or facilitators.

· Experience of working collaboratively as part of a team, while also being able to take responsibility for tasks independently.

Desirable

· Experience of coordinating or supporting delivery of a large-scale event such as an annual conference.

· Experience of evaluating events or training activity and using feedback to inform improvements.

· Experience of supporting income generation through events, training or related activity.

Skills and abilities 

Essential

· Strong organisational skills, with the ability to manage multiple priorities and meet deadlines in a busy programme environment.

· Excellent attention to detail, including accurate handling of event data, bookings and communications.

· Confidence delivering training sessions or contributing directly to delivery where required.

· Strong interpersonal and communication skills, with the ability to build positive relationships with colleagues, members and external partners.

· Ability to work proactively, using initiative to solve problems and improve processes.

· Confidence using digital tools and systems, including online event platforms, booking systems and databases/CRMs.

Desirable

· Ability to support the development of new event and training offers in response to member need.

· Experience of supporting marketing or promotional activity for events and training.

· Understanding of accessibility and inclusion in event delivery, ensuring a positive experience for all participants.

Knowledge

Essential

· Understanding of the role of the voluntary and community sector, and the importance of strong networks, learning and collaboration.

· Awareness of the need for events and training to be high quality, accessible and responsive to stakeholder needs.

Desirable

· Knowledge of the criminal justice system and/or organisations working within it.

· Understanding of the challenges faced by smaller VCSE organisations, particularly around access, capacity and resources.

Personal attributes and other requirements

· Able to travel nationally across England and Wales.

· Able to work evenings and weekends and stay away from home overnight where necessary.

· Work well as part of a small team and independently, with a flexible approach to work.

· Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.

· Commitment to the values and ethos of supporting people in the criminal justice system.

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.