Head of Services and Impact
Location: Remote / Hybrid (minimum of one day per month at Cavell’s offices in Redditch, Worcestershire)
Employment Type: Full-time
Salary: £55k – £58k
Close Date: 2nd December
Cavell is transforming the lives of nursing and midwifery professionals facing hardship or crisis. Domestic abuse, cancer or financial hardship can happen to anyone, but who cares for the Carers when they need help?
As part of its 2026 – 2029 strategy, Cavell are seeking to diversify their services to ensure the support offer meets the evolving needs of the nursing and midwifery workforce.
They are recruiting for a dynamic and compassionate leader to join the Senior Leadership Team, offering empowering line management to the Support team, leading on a data and insight strategy, driving service planning and improvement, working collaboratively to support the funding and marketing teams, identifying opportunities for new projects and services and leading Cavell’s insight and evidence work.
Key Responsibilities:
- Service Delivery and Oversight: Provide strategic and operational leadership for Cavell’s support team, overseeing casework delivery, monitoring workloads and ensuring service quality and consistency.
- Evaluation, Impact and Continuous Improvement: Designing and implementing robust evaluation frameworks, producing reports and dashboards, using insight to drive continuous improvement and ensuring Cavell’s impact evidence supports internal learning and drives external credibility.
- Funding and Partnership Support: Identify and shape funding opportunities, provide up-to-date data to strengthen bids, support the development of theory of change models, co-develop case studies and contribute to financial planning.
- Research, Insight and Opportunity Development: Conduct and commission research into external services, monitor national and local policy developments and funding landscapes and share insights on emerging needs.
- Championing the Nursing and Midwifery Workforce: Lead Cavell’s insight and evidence work, identify and analyse trends and systemic issues, collaborate with colleagues to translate data into compelling narratives and represent Cavell at external meetings.
- Leadership and Collaboration: Act as a senior leader within Cavell, building a strong, supportive working relationship with the Support team, foster cross-team collaboration and offer effective line management and development.
The Ideal Candidate
You’re an experienced charity leader with an empathetic, compassionate and proactive approach. You will have knowledge of support services and grant making systems and processes and competency in project management. You will have excellent communication and relationship management skills and live and breathe principles of Diversity, Equity and Inclusion.
We are looking for someone who:
- Has experience of coaching and developing a high-performing team.
- Has a sound understanding of governance, safeguarding and data protection.
- Has experience of researching need to inform the development of new products or services.
- Prides themselves on having effective negotiation and influencing skills as well as a good attention to detail.
- Is fully competent with IT including Microsoft Office.
- Has effective organisation and time management skills.
- Has experience of optimising a CRM database to effectively capture and manage data.
- Has a sound understanding of the mental health support services provision nationally.
- Has an understanding or empathy for the pressures facing nursing and midwifery professionals.
Our ideal candidate will also:
- Have experience in capturing and recording case studies and impact stories (desirable).
- Have experience of supporting survivors of domestic abuse (desirable).
- Hold a valid driving license (desirable).
- Have a Mental Health First Aid or similar qualification (desirable).
What Success Looks Like:
- The support team are engaged, supported and empowered to thrive.
- Cavell has an effective data and insight strategy, and the voices of nurses and midwives are amplified to contribute to national policy discussions.
- The service offer at Cavell meets the evolving needs of nursing and midwifery professionals with robust evaluation frameworks in place.
Benefits:
- A flexible, supportive working culture.
- 38 days of annual leave (including bank holidays).
- Up to an 8% employer pension contribution.
- Access to an employer assistance program.
- Enhanced sick pay (after probation).
- Enhanced family leave policies.
Application Process
Please click on the application page to download the full job pack prior to applying.
- Apply with your CV and a Cover Letter outlining why you’re interested in this role and how your skills and experiences would make you successful.
- There will be a 2-stage interview process with a virtual interview w/c 8th December and an in-person interview w/c 15th December.
- References and DBS check (upon successful offer).
Registered Charity
6 - 10
Supporting the nursing and midwifery family through tough times.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Executive Director has overall responsibility for TOLFA UK’s fundraising, financial management, marketing and communications, and personnel, to implement its mission of providing vital and preventative healthcare to India’s ownerless animals and those belonging to low-income owners, as well as educating communities in their welfare and value
Initially a salary of £19,000 per year for 24 hours per week; both the hours and salary could potentially increase based on the organisation’s income and financial assets
A minimum 18-month commitment is expected; longer is preferred
Reporting to the Board of Trustees
Responsibilities
• Proactively diversify and sustainably increase TOLFA UK’s fundraising, such as:
• Submitting grant proposals and reports to trusts and foundations
• Cultivating individual donors and major donors
• Using TOLFA UK’s donor database to raise funds more effectively
• Collaborate with the Board of Trustees to develop the strategy of TOLFA UK, which will include becoming a more impactful organisation with increasing revenue and additional staff
• Provide the vision and leadership to ensure the implementation of TOLFA UK’s strategy
• Maintain excellent communication with the Board of Trustees, including providing monthly reports
• Lead, motivate, and evaluate other staff, freelancers or consultants of TOLFA UK
• Oversee TOLFA UK’s finances, collaborate with a bookkeeper to create and monitor budgets and ensure strong financial controls are in place, and promptly notify the Board of Trustees of any concerns. Lead on oversight of processes such as submission of year end accounts with third party accountancy partners.
• Liaise with TOLFA India, including to understand their funding needs and obtain content for communications and fundraising
• Manage TOLFA UK’s public communications, such as enquiries from the public and the media
• Fill other roles and complete additional tasks as needed
Person Specification
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UK Based
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Demonstrated leadership skills which are necessary to expand TOLFA UK
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Proven success in fundraising
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Proven success in leading fully remote teams
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Exceptional interpersonal skills with donors, trustees, staff, collaborators, and others
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Excellent administrative skills including organization and attention to detail
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Demonstrated efficiency, versatility, and ability to complete tasks within deadlines, when working independently and remotely. Strong ability to manage simultaneous ongoing tasks, projects or deadlines.
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Strong writing skills, including writing in diverse styles and for diverse audiences
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Demonstrated passion for animal welfare
Please note that early applications are encouraged and we reserve the right to close the advert if we find the right candidate before the closing date of 12th Dec.
The client requests no contact from agencies or media sales.
Thank you!
About the role
You will be home based and will need to travel in the UK, Eire, Europe and further afield as the role develops.
You will need some storage space available for Charity materials.
If you are self-driven, motivated, and want to help others achieve something amazing in support of Histiocytosis UK, we would love to hear from you.
You are likely to be in a similar role at another charity or have the right experience and transferable skills from another sector. You’ll be confident, enthusiastic, and an exceptional influencer with great customer care and communication skills.
There will be ample opportunity to shape the role, lead on specific projects and put your ideas into action.
The role will be mainly remote working so your experience and motivation will be key in this role so that we can achieve tangible results.
Who we need?
You will be an excellent communicator, face to face, online, phone or email. You know the importance of listening, and you are the sort of person that brings focus and calm to difficult situations. Prioritising your workload is second nature. Perhaps most importantly of all, you’re energised and driven by a passion for learning and making life better for those with a long term and/or serious illness.
A degree is not essential, but a communication and fundraising skills qualification is desirable. It is important that you have a high standard of writing, and that you are on good terms with your computer, particularly MS office, email and maybe even Mailchimp, Zoom, Sage Accounting, Spreadsheets etc.
The client requests no contact from agencies or media sales.