Senior Database Manager Jobs in Birmingham
Job Title: University Access Officer
Salary: £24,570 per year
Closing Date: Friday 28th March at Midday
Reporting to: Programme Manager
Contract: Full time, 37.5 hours per week
Job Location: West Midlands - currently Moseley School & Sixth Form and Holte Secondary SchoolInterviews: Wednesday 2nd April. Each applicant is kindly requested to keep this date reserved. The assessment day will take place in person at a central Birmingham location, with candidates expected to attend for approximately 90 to 120 minutes.
Start date: ASAP (May 2025)
About the organisation
The Access Project is an education charity; we believe that every young person can make the most of education, unlocking their potential and creating a fairer society. Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Young people on our programme are 50% more likely to place at a top university compared to statistically similar students.
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.
Our values
1. Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
2. Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
3. Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
4. Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
5. Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This vacancy is for a University Access Officer to work in two of our schools in West Midlands, currently delivering our Gateway programme and moving to our new Accelerate programme next school year. The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of The Access Project’s team to ensure that the delivery of our programmes is optimised.
Role responsibilities
• Work directly with students in a professional and safe manner.
• Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across both programmes.
• Assess student progress towards being able to make successful Key Stage 5 and university applications.
• Upload information onto the Salesforce database in a timely manner (training is provided).
• Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programmes.
• Present at termly school meetings with Senior Management to report on our programmes progress.
• Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided).
• Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director
Schools with tuition and coaching in their model:
All the above responsibilities, with the addition of:
• Match students with volunteer tutors.
• Monitor student attendance to tutorials and coaching sessions and devise innovative solutions to encourage attendance.
• Manage volunteer tutor attendance to tutorials through weekly monitoring systems.
• Monitor the impact of tutorials and intervene as appropriate.
• Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme.
• Manage students’ relationships with volunteer tutors through monitoring of systems, emailing and making phone calls.
• Work with the volunteering team to co-ordinate the effective delivery of our coaching programme.
Person specification
• Able to communicate and influence with impact at all levels.
• Able to deliver multiple programmes and projects at pace and manage administration accurately.
• Able to work towards and meet deadlines with a problem-solving mindset.
• Able to work independently.
• Able to effectively time manage.
• Able to manage upwards and advocate for own needs.
• Able to lead and manage change.
• Good sense of attention to detail.
• Resilient and adaptable.
• Skilled in building and maintaining excellent relationships.
• Can demonstrate an ability to take action to keep young people safe and raise concerns.
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Senior Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
· PerkBox – offering shopping discounts, gym memberships, holidays, learning and much more.
· Employee Assistance Programme, a 24-hour helpline for staff.
· Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
· Interest-free travelcard loans.
· Travel-allowance for expenses over £10 per day, where applicable.
· Cyclescheme loans.
· 3 paid Volunteering Days.
· Employer’s pensions contributions (3%).
· CPD options.
· The Access Project welcomes requests for flexible working arrangements.
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments, please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
Reporting to the Head of Fundraising and Engagement, this key leadership role will be pivotal in developing and implementing strategies across events, community initiatives, challenge events, individual giving, and appeals. As Senior Mass Fundraising Lead, you will grow income, foster long-term supporter relationships, and secure vital unrestricted funds to support children and families affected by neuroblastoma.
The successful postholder will lead our mass fundraising efforts to ensure they are high-impact, supporter-focused, and aligned with the charity’s mission. Whether it’s delivering memorable fundraising events, growing challenge participation, or developing and strengthening individual giving programmes, your work will play a crucial role in achieving ambitious income targets to make a meaningful difference in the fight against childhood cancer.
Who are we looking for?
We seek a dynamic and strategic mass fundraising professional with a strong track record of developing and delivering successful fundraising strategies across multiple income streams.
The ideal candidate will have:
- Extensive experience in mass fundraising – including events, community fundraising, challenge events, and individual giving.
- Proven success in developing and executing fundraising strategies to achieve ambitious income targets.
- Strong leadership skills – with the ability to inspire, manage, and develop a high-performing team.
- Exceptional communication and relationship-building abilities – effectively engaging donors, supporters, and stakeholders.
- A data-driven and innovative mindset, with experience using CRM systems to optimise fundraising strategies.
See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Wednesday 23rd April 2025
Second stage interviews: Tuesday 29th April 2025
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Reporting to, and working closely with, the Head of Fundraising and Engagement, the Senior Philanthropy and Partnerships Lead will shape and implement innovative strategies, driving growth in philanthropic giving, secure corporate partnerships and obtain critical funding. With a focus on cultivating mutually beneficial, long-term relationships, you’ll craft compelling proposals, develop tailored stewardship plans, and create sponsorship opportunities that inspire ongoing support.
You’ll lead the way in securing multi-year corporate partnerships and nurturing donor relationships to meet ambitious income targets. As a key player in the senior fundraising team, you’ll contribute to strategic planning, represent the charity at events, and champion new approaches to fundraising.
With our newly formed Development Board, the Senior Philanthropy and Partnerships Lead will identify and utilise key networks to grow our philanthropic supporter base across corporate and major donor income streams. With strong writing skills, this person will also craft tailored and compelling corporate proposals and trust and foundation applications.
Who are we looking for?
To support our vision and ensure the achievement of ambitious income targets to support children and families affected by neuroblastoma, we are looking for a strategic and results-driven high-value fundraiser to join our team.
We are particularly keen to speak with interested candidates who enjoy cultivating high-value relationships from scratch and stewarding five- and six-figure corporate partnerships, and/or major donor relationships.
Person specification:
- Strategic thinker with significant experience of developing strategic plans to grow and optimise high-value fundraising.
- Expert knowledge of philanthropy fundraising methodology and current philanthropic trends.
- Experience writing successful five/six-figure high-value proposals to corporates and trusts and foundations.
- Good planning and organisation skills with the ability to manage multiple activities with conflicting demands and meet deadlines.
- Proven ability to motivate and influence others.
- Demonstrable success in stewarding supporters/donors, corporate partners, and trusts and foundations.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Tuesday 22nd April 2025
Second stage interviews: Tuesday 29th April 2025
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.
THE ROLE
This is an exciting time to join The Girls’ Network as we seek to expand our work inspiring and empowering girls from the least advantaged communities. As an experienced HR professional, you will be key in ensuring that we recruit and retain great people whilst attaining best practice in our HR policies and procedures.
The People and Culture Manager will provide professional HR strength to The Girls’ Network and be responsible for training and development plans for our team. You will lead on recruitment, retention and policies and oversee and enhance the full employee lifecycle. As a small charity the role will necessarily include some basic administration activities as well as taking a strategic view.
Key roles and responsibilities
Recruitment
You will oversee the recruitment and selection process for all new hires.
- Ensure consistent and appropriate Job Descriptions for all roles (working with the hiring managers)
- Draft job advert and advertise roles in the relevant places, with a regular review of which sites are working
- Review and respond to CVs and all recruitment related enquiries, producing a short list of suitable candidates with the hiring manager
- Coordinate interviews including assisting with interview panel selection and interview questions
- Provide or organise interview training and support where necessary, with a particular focus on ensuring diverse recruitment and being aware of unconscious bias during the interview
- Feedback to candidates as required
- Feedback to candidates as required
- Complete the onboarding process including:
- induction programme for all new starters;
- availability of appropriate equipment;
- compliance with Health and Safety regulations applicable to home working
Staff Policies
- Update online staff handbook periodically to ensure up to date compliance and taking appropriate HR legal advice
- Review policies, recommending changes as needed to ensure that they reflect our mission to be a great place to work.
- Draft new policies and advise on improvements to existing policies
- Support colleagues with understanding and implementing the policies where necessary
- Review HR policy list periodically for completeness, introducing new policies as required from time to time or removing those no longer required.
Equity, Diversity & Inclusion (EDI)
- Maintain an up-to-date knowledge of anti-discriminatory legislation and best practice, keeping Senior Leadership Team informed
- Ensure a continued focus in this area in respect of staff recruitment and retention
- Enhance good relations and practices towards different minority groups by researching, applying and promoting diversity initiatives and sharing best practice across The Girls’ Network
- Work with all staff to ensure that EDI is considered in all aspects of our work
Performance management and development
- Oversee and manage a performance appraisal system that promotes The Girls’ Network’s values, drives high performance and encourages good quality staff retention
- Ensure staff performance is in place and documented consistently for all staff
- Help colleagues identify and undertake training needs, helping to build a culture of continuous improvement
- Ensure a continued focus on well-being and support
Well-being
- Take the lead on employee Well-being, providing direction and support, as well as coordinating the team's activities
- Ensure compliance with working time directives, raising any workload issues appropriately with line managers
- Introduce appropriate initiatives periodically such as a focus on Mental Health awareness
General HR management
You are responsible for overseeing all general administration around the HR function including, but not limited to:
- Ensuring the HR database and software are up to date with employee records
- Processing staff changes appropriately
- Keeping Payroll aware of changes affecting employee pay on a timely basis
- Tracking and maintenance of staff leave records
- Managing absences (eg, sick leave, maternity leave) in accordance with TGN policy and legal requirements
- Handling employee relations including grievances, reporting to Senior Management and supporting decision making
- Managing provision of staff benefits, including recommendations to Senior Management for improvements
- Maintaining pay structure and leading salary banding review when required
Other duties
As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.
WHAT YOU WILL BRING TO THE ROLE
Essential
- Proven, demonstrable experience in a similar role
- Experience of leading the recruitment process, in particular attracting diverse candidates
- Good working knowledge of UK HR laws and regulations, taking appropriate advice as required
- Skilled in supporting employees with performance management, in particular within a small charity where staff are based from home
- Knowledge of HR systems and databases
- Excellent written skills, including the production of policy and guidance documents
- Comfortable working with high degree of autonomy, often with limited budgets and to deadline
- Competence managing interpersonal relationships at all levels
- Passion for The Girls’ Network’s mission and an interest in issues related to mentoring and equality
- You are flexible in your approach to working with a small organisation and understand the time and resource limitations.
Desirable
- Experience of implementing a values-based approach to recruitment and performance management
- You have safeguarding knowledge and experience
- Understanding of or experience of working from home
- Experience of working in a small charity
For more information about our organisation and details on how to apply, please visit our website and download the candidate pack.
Good luck with your application.
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Title: Operations Support Coordinator
Reports to: Senior Operations Administrator
Based: Remotely - however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To maintain a high level of operational support to all areas of the Charity Group
Key Responsibilities:
· Provide operational administrative support within the Charity Group (UK & USA); tasks to include but not limited to updating database with varying records, spreadsheet creation and maintenance, running reports, managing administration projects
· Taking payments over the phone as and when needed
· Administer data received from online forms, calls and emails (follow up as necessary and update Database)
· Grants: undertaking research to identify funding opportunities for the Charity Group, completing associated forms and working with the Senior Operations Administrator to submit applications.
· Adding holidays, absences and meetings to the company diary as required.
· Collate websites update requests and liaise with Communications Team to instigate the changes.
· Assist the Patient Services Team with patient enquiries, answering calls as and when required and taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.
· Administer the charity resource review process for all the resources the Charities publish -set annual or periodic review dates for current titles and engage with HCP’s and other medical professionals on reviews and approvals of new titles and subjects. Work closely with the Patient Services Manager who would manage this project.
· Provide cover for administration and other tasks when staff are on holiday or absent
· Planning, coordinating, attending events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives
Person specification:
- Educated to GCSE level
- Excellent verbal and written communication skills
- Competent in Office applications including Word, Excel, PowerPoint, Outlook Calendar
- Experience of drafting documentation for the approval of others
- Excellent organisational skills, with the proven ability to prioritise and manage own workload to meet deadlines
- Can undertake a wide variety of tasks and multi-task with ease
- Ability to work on own initiative
- Flexible approach to work and strong attention to detail and accuracy
- Can work independently, and as part of a team
- Demonstrates a methodical and thorough approach to work
- Friendly and polite with good interpersonal skills and the ability to deal with people at all levels
The client requests no contact from agencies or media sales.
Action Through Enterprise is excited to be recruiting for a Finance Manager to join our growing team. This brilliant new role is crucial in enabling our wonderful small charity to thrive. The Finance Manager will be responsible for developing and strengthening our financial systems at an important time of growth. They will support the growth of the organisation through leading our financial management, providing detailed financial reporting, and strategic financial support to the Senior Leadership Team.
The Finance Manager will be responsible for:
- Set-up and ongoing management of accounting software (all records currently held on Excel)
- Bookkeeping (UK and Ghana)
- Monthly gift aid submissions to HMRC
- Regular financial reporting
- Cash flow forecasting
- Managing payroll (UK and Ghana, 50 total staff)
- Database management
- Working with and providing support and training to build financial capacity of Ghanaian colleagues
Person specification
Essential:
- Professional accountancy experience, ideally in a charity context
- Confident use of accounting software
- Experience of strengthening financial systems and delivering process improvements
- Advanced Microsoft Excel experience and skills, including importing data into accounting systems from third party sources and analysing data
- Excellent communication skills including the ability to translate and explain financial information to non-finance colleagues and stakeholders
- Good independent judgment
- Ambitious, results and impact-focused
- Outstanding attention to detail and organisational skills
- Happy to work independently, prioritising your own workload
- Ability to work as part of a team, cross culturally, with kindness and respect
- Committed to understanding and supporting the vision, values and ethos of Action Through Enterprise
Desirable:
- Experience in leading financial management in a growing organisation
- Experience in setting up accounting software
- Experience of producing statutory accounts, including audit and budget preparation
- Passion for making a difference for vulnerable children and adults
- Understanding of charity accounting and the charities SORP
What we offer
A vibrant, supportive international team
Flexible working hours
Remote working or office based (in Hungerford, Berkshire)
Brilliant inspiration – you will be an important part of something wonderful
Opportunities to grow the role as the charity grows
The deadline for applications is: Friday 21st March
Interview date: 27th March or 31st March
Salary: £20 per hour
Hours: 10 hours per week – working hours to be agreed
Start date: As soon as possible – to be agreed
Reporting to: Chief Executive
*Disclaimers*
- ATE is a fair, non-discriminatory employer and will consider all applications, shortlisting on merit and suitability against our recruitment policy.
- You will be asked to declare any personal or family relations with current ATE employees - this will not affect your application.
The client requests no contact from agencies or media sales.
LOCATION: Homebased
HOURS: Part-time (min 30 hrs/week) or full-time (37.5) – negotiable for the right candidate. Flexible working.
CONTRACT: Permanent
We are seeking a highly organised and tech-savvy Senior Administrator to play a key role in ensuring the smooth operation of our programmes, systems, and records. This role requires a proactive and detail-oriented individual who excels at managing databases, streamlining processes, and maintaining accurate records. You will be confident navigating IT systems, including Microsoft Office 365 (beyond Outlook—think SharePoint, Teams channels, and data management) and CRMs like Beacon, Salesforce, or Blackbaud. As the backbone of our administrative function, you’ll support teams, volunteers, and schools while keeping everything running efficiently behind the scenes.
Are you a Senior Administrator who is looking to join an exciting organisation that’s truly making a difference?
The Jon Egging Trust are seeking an exceptional Senior Administrator to ensure the seamless coordination of our administrative, data management, and operational processes. You will be joining a fantastically motivated and committed team of home workers who are all passionate about improving the lives of young people through our specialist youth programmes. Your role will be to manage systems and records, support programme delivery, maintain accurate data in our CRM and impact tracking systems, oversee volunteer and recruitment administration, and provide essential office and governance support.
The successful candidate will be a highly organised, detail-oriented professional with strong IT proficiency, particularly in Microsoft Office 365 (including SharePoint and Teams) and CRM systems such as Beacon, Salesforce, or Blackbaud. You will be proactive, adaptable, and collaborative, able to manage multiple priorities efficiently while maintaining exceptional accuracy and professionalism.
We are looking for a person who is self-motivated, highly organised, and confident working remotely while staying connected with a collaborative team. You will be proactive, detail-oriented, and able to manage multiple priorities with accuracy. Strong communication skills and a high level of IT proficiency, including Microsoft Office 365 and CRM systems, are essential.
We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch. Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
- Flexible working
- Enhanced annual leave
- Homeworking allowance
- Occupational pension scheme
- Occupational sickness scheme
- Special paid leave provision
- Enhance Maternity Leave
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date: 1st April 2025 at 23:59.
Interviews: First-round interviews w/c 7th April 2025, final round on w/c 14th April 2025
Please note that we may close applications early if we receive a high volume of strong candidates, so we encourage you to apply as soon as possible.
Questions?
Contact us through our website.
Please note: In order to become an employee at JET you must be able to produce evidence of your Right to Work in the UK.
On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.
Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.
The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.
REF-220188
About us:
The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.
In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.
The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.
About the role:
The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.
Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.
The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.
Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.
To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.
The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand.
Main Duties and Responsibilities
Quality
· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant.
· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience.
· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,
· Develop a community where good practice can be shared.
· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties
· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner.
· Research, build and embed a feedback system to contribute to continuous improvement
· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation
· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.
Performance
· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.
· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing.
· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.
· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.
· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support.
· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives.
General Responsibilities
· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members
· Manage key risks and follow escalation process when necessary
· Ensure there is cohesive and aligned work with colleagues within the organisation
· Maintain open and effective communication with internal and external colleagues
· Prepare status reports as required for the Head of Professionalisation
· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
· Represent the Council in stakeholder meetings and external events
· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.
· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values
· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council
Person Specification:
Essential:
Experience
- Experience with self-assessment process and Quality Improvement plans
- Experience of creating cultures that embody positive change, continuous improvement and equality
- Experience of managing a supply chain including setting and achieving KPIs and contract conformance
- Management experience and understanding of contractual and performance management with the ability to deliver results
- Experience of successfully delivering an outcome-based contract
- Experience of driving performance, identifying areas of concern and implementing projects for performance improvement
Skills, knowledge and qualifications
- Clear understanding of the purpose of professional registration and associated processes
- Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
- Excellent communication skills with the ability to communicate clearly and effectively
- Ability to analyse a range of data from a range of sources to develop insights and support decisions
- Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal
Personal Attributes & Approach
- Commitment to a registrant-centred approach
- Confident, positive and hard-working team player – happy to go above and beyond
- Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
- Excellent IT and digital skills including Microsoft 365
- Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
- Commitment, determination and resiliency
Desirable:
· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor
· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1
· Previous audit experience
· Demonstrated success in producing efficiencies/increased outcomes against target
· Significant operational management experience
Next Steps
Deadline for application: Friday 28th March 5pm
Interviews: w/c 7th April or w/c 21st April
Start date: As soon as possible
Please send your up-to-date CV, along with a covering letter showing how you meet the essential criteria and any of the desirable criteria.
The client requests no contact from agencies or media sales.
Location: Any UK Trust office (hybrid working)
Interviews: 31/03 or 01/04 over MS Teams
For more information, or to apply, please click 'apply now' to be directed to our website.
Are you passionate about driving positive change for young people? At The King’s Trust, we are looking for an Impact Manager to help us measure, enhance, and communicate the difference we make. You’ll be at the heart of defining and evaluating our impact, working with teams across the organisation to ensure our programmes deliver real, measurable outcomes.
If you thrive on data-driven insights, love solving complex challenges, and want to be part of a team shaping the future for young people, this is the role for you! Bring your expertise in evaluation, research, and stakeholder engagement to help us learn, improve, and influence change. Join us and be part of something truly impactful!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Impact Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Impact Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3416
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
About the Role:
This post plays a key role in developing and delivering the strategy for major donors and gifts in Wills. Gifts in Wills has been identified as a high potential growth area for our income over the coming years. The post holder will be responsible for the growth and strategic direction of both RDA’s legacy and major gift programmes. You will design and implement a brand-new legacy marketing and administration programme and identify, cultivate, engage and steward existing and new major donor prospects, generating income and achieving ambitious targets.
Specific Responsibilities:
Strategic Planning and Development
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In collaboration with the Head of Fundraising, develop and implement robust strategies to secure income from major donors and legacies;
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Responsiblity for developing and implementing annual activity plans to achieve targets;
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Engagement with the wider sector and monitoring of trends to maximise opportunities.
Operational
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Lead on the creation of impactful collateral to attract new donors (major gifts and legacy pledgers) and retain existing donors and legacy pledgers;
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Work effectively with the Fundraising Team and RDA teams to identify new opportunities for income growth;
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Lead on building, updating and generating donor portfolios (both major donors and legacies) and income pipelines, reporting against Key Performance Indicators (KPIs);
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Ensure all prospects have a positive donor journey, creating unique and engaging development plans to support relationship management;
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Identify potential major donors and research other prospects with a likely interest in our cause;
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Lead and directly manage a portfolio of key donor relationships, while maintaining accurate records, and growing RDA’s supporter database.
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Support the excellent stewardship of major donors, liaising with RDA teams as required, to ensure donor objectives are fully met.
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Lead on developing a special events programme for high value supporters and for promoting legacy giving;
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Lead on the management of major donor and legacy fundraising content on MyRDA (RDA network web platform).
Financial
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Responsibility for the development of annual income targets in relation to major donors and legacies, in agreement with the Head of Fundraising and Director of Finance and Resources.
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Process all incoming donations in line with internal procedures and ensure prompt and appropriate acknowledgement of all income.
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Assist in quarterly forecasting, weekly and monthly reporting across a range of financial and non- financial KPIs.
Other
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Implement the Equal Opportunities Policy into daily activities;
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Ensure compliance with the General Data Protection Regulations (2018) across all relationships, including data collection;
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Keep abreast of key fundraising trends/issues and the regulatory environment around fundraising. Ensuring standards are set, procedures are followed, and issues addressed or escalated as appropriate.
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Ability to travel and work evenings and weekends on an occasional basis.
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Undertake any other duties as may reasonably be required in this post.
Person Specification:
Knowledge and Experience (Essential)
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Experience of strategy development and implementation in major donor or legacy fundraising;
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Experience of managing and developing relationships with existing and potential major donors, influential individuals and senior volunteers to inspire them to support the charity;
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Demonstrable success in proactively identifying, cultivating and recruiting new donors and soliciting new major gifts/uplifting gifts;
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Experience of prospect research, formulating project and bespoke budgets to create proposals for high value donors;
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Experience of coordinating stewardship and engagement programmes which underpin a successful high value annual gift strategy;
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Experience of supporting senior volunteers, staff and trustees to maximise donor relationships;
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Proven experience of meeting targets and deadlines, and ability to work under pressure;
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Exceptional organisational skills with experience of managing multiple tasks and prioritising effectively;
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Proven ability to work collaboratively across teams to achieve organisational objectives;
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Ability to plan and report on activities;
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Excellent oral and written communication skills;
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Strong analytical and creative skills;
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Experience of using administrative systems and Central Relationship Management (CRM) systems.
Knowledge and Experience (Desirable)
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Experience of reviewing and adapting plans;
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Experience of working with volunteers;
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Experience and/or understanding of working in a federated charity structure;
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Previous experience of building or running high profile and professional events;
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Some knowledge of working with disabled people.
Attributes and Behaviours
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High level of motivation;
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Credible, with exceptional relationship development skills;
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Organised with great attention to detail;
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Collaborative approach;
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Desire to give RDA supporters an excellent experience;
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Empathy with the aims and values of RDA.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a one off opportunity to work for one of the most amazing charity communities….the family of Air Ambulances. The role is home based and while we say full time we have a strong track record of offering flexibility to the right candidate. While experience of events is desirable if you have experience elsewhere and can demonstrate the transferability of these skills then we want to hear from you.
Air Ambulances UK
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day. See our website for more information.
Purpose of Post
The Membership and Events Lead will play a pivotal role in our membership programme and the events calendar that supports our membership offering. Working alongside the Membership and Events Manager the post holder will deliver the membership engagement strategy, help to recruit and retain new members and work on AAUK events.
Key events include the Annual Conference and Awards of Excellence, All Party Parliamentary Group Air Ambulance Reception and attendance at sector specific exhibitions. The current membership portfolio includes local air ambulance charities, air ambulance suppliers and other key stakeholders who support the air ambulance community.
Key Responsibilities
Events
· In collaboration with the Membership and Events Manager and the wider team, work towards the successful delivery of a calendar of events, taking ownership and accountability of any assigned events.
· Help to develop the sponsorship pipeline for key events in collaboration with other key members of the Income Generation team to ensure all opportunities for sponsorship are maximised.
· Conduct research and planning for UK events, covering areas such as venues, suppliers, routes and risk assessments.
· Assist with the management of finances for assigned events, negotiating best rates with suppliers, placing orders and processing invoices.
· Lead on selected events and work effectively with colleagues on project groups to deliver successful events. Prepare event briefs and support with marketing materials.
· Project management of other AAUK events and attendance at other relevant stakeholder events.
· Acting as a point of contact for when required to attend stakeholder events.
Membership
· Serve as the primary point of contact for active members and prospects, building and nurturing long-lasting relationships.
· Create and manage a membership pipeline. Steward, and pitch to prospective new members from this pipeline.
· Effectively promote membership benefits and ensure they are utilised across the membership.
· To assist in the running of AAUK knowledge sharing and networking forums.
Members Hub
· Produce and manage engaging content for members on the AAUK Membership Hub.
Other
· Be flexible and carry out any other associated duties that may arise, develop, or be assigned.
· Report and present to the AAUK Board when necessary.
· Support and promote diversity and equality of opportunity in the workplace.
· Comply with legal requirements for income generation general activities including GDPR, The Fundraising Code of Practice and others.
Essential Skills
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Experience with strategic event planning and execution
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Proven experience in account management, sales, customer success or a client-facing role
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Ability to engage, motivate and inspire key stakeholders.
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Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously
Desirable Skills
- Experience of working within a membership organisation, charity or similar.
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Ability to identify, build, and manage a pipeline of diversified leads from various channels.
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Excellent presentation skills, particularly at senior executive levels.
We are the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day
The client requests no contact from agencies or media sales.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
In this role, you’ll have responsibility for attracting new transformational gifts to the charity through planning and developing inspiring cases for support around the charity’s strategic priorities, primarily for high value audiences. Working with front-line teams and colleagues across the charity you’ll create compelling multi-year funding propositions, supporting teams with their ongoing use and tracking their success.
You will build and maintain expert knowledge about the charity’s services, research and charitable impact, support new fundraising and partnership opportunities, and find new ways to communicate the charity’s priorities and impact to a range of fundraising audiences, supporting excellence in funder and donor relations.
What you’ll do:
- Plan, develop and update funding propositions for the charity’s strategy and priority programmes, working with colleagues across the charity.
- Support the Head of Proposition Development to identify new and existing fundable projects, gathering financial and narrative information to maintain a portfolio of available projects.
- Devise and maintain toolkits of resources for fundraisers’ proposals and pitches, enabling the Proposition Development team to be a central point of reference
- Contribute to proposals and pitches while supporting the team/s with the information needed to support fundraising targets.
- Communicate inspiring outcomes and impact information and stories to funder and donor audiences.
What you’ll bring:
- Experience of implementing high value fundraising plans and strategies, leading to new income and/or organisational partnerships.
- Excellent writing, editing and presenting skills for case for support and proposal development and in pitching to a range of fundraising audiences, and the adaptability to move between themes and topics.
- Strong project management skills with the ability to lead dispersed project teams, create compelling updates and reports and maintain toolkits of fundraising materials.
- Excellent numeracy and analytical skills to develop project budgets, plan campaigns and monitor delivery and outcomes / impact, and to track income opportunities across fundraising teams.
- Strong digital skills including excellent record keeping, data protection practice and GDPR compliance.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held from the 26th March 2025.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Malaria No More UK
Malaria is one of the oldest killer diseases in history; even now, despite recent progress, it claims the life of a child every minute. Malaria No More UK is part of a global movement that is determined to make this the generation that beats this killer. To realise this vision, we need to mobilise governments, influencers, businesses and the public, inspiring them to commit funds, energy and resources to ending deaths from malaria and wiping out the disease for good.
Role description
Malaria No More UK is looking for a highly motivated Advocacy Officer to join our team and help implement our advocacy strategies. Working to support our UK advocacy team, you will help to cultivate a new generation of malaria champions and push malaria up the political agenda. This role will work on increasing our visibility and the resonance of our case with key stakeholders in the UK, including UK parliamentarians. Securing sustained UK support will be vital to global efforts to accelerate progress towards ending malaria for good within a generation. We are looking for a confident communicator with strong project management skills and a good understanding of the workings of the UK parliament.
Key responsibilities
· Providing project management support for a range of projects relating to our UK advocacy.
· Strategic stakeholder mapping, building and maintaining relationships with UK parliamentarians and keeping contact records in our database updated on a regular basis.
· Supporting the delivery of high-quality events for policy and political audiences, including at party conferences.
· Daily monitoring of UK parliamentary, political and development sector wide activities and keeping the team informed of relevant developments and engagement opportunities.
· Drafting of political briefings on key policy areas within malaria and global health.
· Providing administrative support relating to our UK advocacy, including the coordination of stakeholder mailings, scheduling meetings, and taking minutes.
· Identifying opportunities to engage parliamentarians and new malaria champions in the UK.
Person specification
Essential
· Experience working in a parliamentary, advocacy or campaigning role.
· A degree, or equivalent experience. Strong verbal and written communication skills, with high attention to detail.
· Experience of managing events and providing logistical support.
· Excellent project management skills.
· Knowledge of UK parliamentary procedures and strong interest in politics and international development.
· High level of proficiency in Microsoft Office, including Word, Outlook, Excel, and PowerPoint.
· Excellent organisational skills with the ability to multitask, manage workload independently and work to tight deadlines.
· Ability to work well within a team and willingness to take on a range of tasks as necessary.
· Ability to exhibit diplomacy, tact, and discretion.
Desirable
· Knowledge of malaria and/or global health policy.
· Experience of working in a fast-paced NGO environment.
· Experience of contact management and working with databases.
MNMUK is committed to recruiting and developing diverse talent as well as nurturing an inclusive workplace where people bring a diversity of ideas, skills, backgrounds, and experiences to fully contribute to our mission to end malaria in our lifetime. We encourage candidates from underrepresented backgrounds to apply, and welcome applications from all candidates regardless of their race, gender, disability, religion/belief, sexual orientation and age.
Staff benefits include:
· 10% employer pension contributions.
· 28 days’ annual leave plus public holiday days in the postholders country of residence.
· Private medical insurance may be available for non-UK residents depending on the postholders country of residence.
· Subsidised gym membership
· Fully flexible working opportunities
· Interest-free staff season ticket loan and bicycle loan schemes.
· Continuing personal development opportunities.
· Professional training & qualifications subsidy.
To apply, please send your CV together with cover letter detailing how your skills and experience fit the person specification above and why you want to work for Malaria No More UK
*We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible.
To bring unifying and impactful communications, campaigns and partnerships to drive advocacy to end malaria for good.
The client requests no contact from agencies or media sales.
CEO
We’re looking for a new Chief Executive Officer to lead our vital work, bringing their expertise in data and technology and their passion for nature to drive the NBN Trust forwards.
Position: CEO
Salary: £65,575 – £68,854 depending on experience.
Location: Fully remote, working from home, with some travel.
Contract: Permanent.
Hours: 35 hours per week. Flexibility regarding working pattern.
Closing date: 9am, Friday 11 April 2025
Interviews: 1st round, week commencing w/c 28 April. 2nd round, week commencing 5 May.
The NBN Trust is a nature charity with a difference. Our mission is making data work for nature. The UK is one of the most nature-depleted countries on Earth and, if we’re to stand any hope of fixing it, we’re going to need data. Lots of data. “What gets measured gets done”, as the saying goes. We need to understand what we’ve lost and what remains. We need to set targets for nature’s recovery. And we need to measure success as nature turns the corner and starts to make a comeback.
That’s where the NBN Trust comes in. We support the entire UK conservation movement by providing public access to the wildlife data that’s needed to make good decisions for nature. We’re a conservation charity, tech charity and people charity rolled into one – a unique combination!
You’ll be responsible for:
· Driving the delivery of our strategy and vision of making data work for nature.
· Developing and maintaining excellent relationships with our partners, funders and stakeholders.
· Overseeing the day-to-day management of the NBN Trust, ensuring financial sustainability, staff performance and wellbeing, and good governance.
We’re looking for someone with a data or digital background, with a track record of overseeing the delivery a high-quality user experience through digital products and commercialising data or digital services. Passion for nature conservation is essential, as well as a desire to engage with the many natural history specialists who contribute data to the NBN Atlas. We’re looking for an ambitious individual with an agile, entrepreneurial mind-set, who can drive income generation and growth.
The ideal candidate understands what an excellent data platform looks like and how to continually evolve this to keep up with trends and developments. Attention to detail and ability to horizon-scan is key in overseeing the Trust’s projects and key work streams and ensuring good governance. The NBN Trust is a small team, with a big responsibility, undergoing a period of change, and your role will be to steer the staff through this change and deliver the NBN Trust’s strategy.
We’re a 100% remote-working charity, so you’ll need to be comfortable and effective working from home. The whole team meets up four times a year for in-person team meetings (in London and other locations around the UK). The post holder may be required to work occasional weekends and evenings.
Applicants must reside in the UK and be eligible to work in the UK.
We’re an equal opportunities and Living Wage employer. We welcome all applicants, and we’re striving to create an inclusive and diverse team. If you’re interested in joining us, please read the Job Pack – and get in touch if there’s anything you’d like to ask.
When applying, if possible, please also complete and return the EDI Recruitment Questionnaire. This is not mandatory but will ensure we can gather information across a range of questions such as ethnicity, religion, working background, etc. to monitor the diversity of applicants.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
he role of the Operations Officer (Licensing and Compliance) is to support the coordination, development and delivery of licensing and compliance processes and procedures across the Award Association.
The Operations Officer (Licensing and Compliance) will assist the Senior Licensing and Compliance Manager and other members of the Operations Team to ensure that, through the consistent and proactive use of standards, policies and quality assurance processes, backed up by effective licensing, the intellectual property and good reputation of the Duke of Edinburgh’s International Award is effectively protected.
The role will work closely with Operations Directors and Operations Managers to assist predominantly with compliance management for all Award Operators, including National Award Operators (NAOs), Operating Partners (OPs) and Independent Award Centres (IACs).
Key Responsibilities
- Assist Operations Managers and the Senior Licensing and Compliance Manager with NAO, IAC and OP licence reviews/compliance checks including but not limited to providing administration support, drafting content where required and reviewing reports.
- Assist the Senior Licensing and Compliance Manager with issuing of and drafting correspondence in relation to all licence documentation (terminations, licence extensions, agreements, and certificates etc).
- Assist the Senior Licensing and Compliance Manager and Operations Managers with the ongoing compliance management process for NAOs and OPs.
- Review policies and operational procedures submitted by Operators to ensure they are compliant with the International Award Foundation (IAF) standards and provide feedback/guidance where necessary.
- Assist the Licensing and Compliance Manager to disseminate information regarding licensing and quality assurance processes to Foundation colleagues, and to the wider Association when appropriate.
- Fulfil the role of lead reviewer on licence reviews for all Operators as required.
- Assist, where necessary, the development and maintenance of key Award Foundation and Association policies, including periodic reviews and updates where necessary.
- Assist with ad hoc projects as required.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.

The client requests no contact from agencies or media sales.