Senior Database Manager Jobs in Holborn, Greater London

We're looking for an enthusiastic and motivated candidate to join our team at The Bridge! We are a women's health and wellbeing charity that runs projects and services which address health and gender inequalities. 

Want to work within a charity?

Be a welcoming and supportive presence for all who walk in our door?

Provide vital support for the running of women's health and wellbeing services for our community?

You’re our ideal candidate if you’re friendly and approachable; a real team player with excellent interpersonal skills and a passion for delivering top-notch customer service. Comfortable working in an often busy space, you’ll remain calm and organised under pressure, handling enquiries and offering information and assistance in a friendly, approachable manner.

This is the perfect opportunity for anyone looking for experience working in a mission-driven organisation dedicated to improving women’s health and mental wellbeing.

Sounds like you? Then we want to hear from you!

Shift pattern will be as follows:

Mondays: 14:30-21:00

Tuesdays: 14:30-21:00

(12 hours per week total)

the main purpose of the role:

• to offer high quality customer service to all visitors and enquirers;
• to be responsible for the day to day operation of the reception area, providing information efficiently and effectively;
• to undertake administration for gym membership and meeting room bookings;
• to undertake additional general administration for The Bridge and provide administrative support to the management team when required.

Please note this post involves some evening work.

For more information please see the attached Job Description. 

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Duties and Key Responsibilities:

1. Client Care: provide high-quality, trauma-responsive advocacy and emotional and practical support to women in contact with, or at risk of being in contact with the criminal justice system
2. Monitoring and Evaluation: accurately document all client interaction on Women in Prison’s case management database, working in line with Women in Prison’s case management policy at all times
3. Communication: develop and utilise a variety of strategies to communicate effectively with women using our services, colleagues, external organisations, stakeholders and the general public

Summary 

Reports to: Director Research Business Development​ 

Team: Business Development 

Salary range: £30,000-35,000 per annum (depending on skills and experience). 

Location: London, Hybrid (min. two days a week) 

Contract: Full-time Permanent  

​ 

About RUSI  

The Royal United Services Institute (RUSI) is one of the world’s leading research think-tanks in the field of defence, security, and geopolitics. The Research Business Development team was established in 2023 to support RUSI’s nine research groups to meet their annual funding targets by responding to competitive bids, proactively identifying new funding opportunities, and sharing best practice across the organisation.

Team values:  

• Pragmatism – we solve problems and find solutions to complex issues. Action oriented. 

• Drive – we are constantly learning and trying to improve, working to move the organisation forwards. Proactive and independent.

• Professionalism – we treat people with respect and assume good intentions to build strong relationships with our colleagues and other stakeholders. We deliver on our promises and communicate clearly. 

• Positivity – we set an optimistic tone and focus on what we can reasonably do to make a positive difference to the organisation.

• Outcome-led – we want to see results from our work and care about making a tangible difference.

• Curious – we keep an open mind, seek to understand, and bring a diverse set of experiences to the table. 

• Sustainability – we think of the long-term, taking the time to fix issues so they don’t arise again and ensuring that our working patterns are healthy and productive. 

​Main purpose of the post 

We are seeking to appoint a Business Development Coordinator to join a wider team that spearheads RUSI’s research fundraising efforts. Reporting to the Director, Research Business Development, the successful candidate will enhance the institute’s business development activities by providing administrative and coordination support for business development, contracts, and risk management. Working closely with research groups, central services teams, and the senior management team, the successful candidate will be responsible for ensuring that RUSI is well-placed to spot and respond to new funding opportunities and that our contracts are high-quality and executed efficiently. 

This is a highly collaborative role that involves building very strong internal relationships at all levels of the organisation and managing competing priorities and deadlines. We are seeking a team player with a pragmatic and positive attitude and excellent attention to detail, who will enjoy taking on new challenges, using your initiative to solve problems, and seeing your work directly contribute to meeting our short- and long-term goals.

​Key tasks 

Tracking, identifying, and sharing new funding opportunities:  

• Conduct research to identify potential funders and grant opportunities, populate and maintain a prospects tracker. Ensure we have an accurate and current map of relevant funders at all times to draw from.

• Manage the Business Development email inbox, ensuring we are registered to all relevant portals and that we are regularly checking funder portals that do not send notifications. Share summaries of relevant opportunities with the BD Director along with suggested dissemination plan, agree next steps and follow up with appropriate Research Groups.

• Support research colleagues to identify funders to invite to RUSI events and draft outreach emails.

Providing administrative and coordination support on bids, contracts, and new business activities: 

• Assist the Bids Manager with compiling information about RUSI as an organisation, its registrations, policies, organisational structure, banking and insurance details, financial information, and other generic details to be included in bid submissions and for due diligence. 

• Support the Bids Manager/Director of Research Business Development with administration and coordination of specific components on large bids.

Maintaining and improving business development processes and systems: 

• Ensure the business development team trackers (action log, new funding opportunities etc.) are accurate and up to date. 

• Work closely with RUSI’s Legal and Contracts and Finance teams to finalise funder contracts and ensure that final copies are saved centrally, and key information is distributed to relevant teams. Ensure that relevant and accurate funder information is tracked by the finance system for ongoing analysis. 

• Review drafts of subcontractor agreements and work closely with RUSI’s Legal and Contracts team to manage the process for preparing, securing approval, finalising, and sharing sub-contracts. 

• Act as central point of contact for the research funding pipeline, ensure it is functioning as needed and respond to ad hoc questions.

• Manage the team’s Sharepoint page, ensuring that it is useful and relevant for research colleagues, with high-quality templates and guidance.

• In coordination with colleagues on the Communications team, update RUSI’s customer relationship management (CRM) system with accurate, relevant and up-to-date funder information and develop and promote best practice for CRM usage for BD.

• Update RUSI funders on the website annually, ensuring that they are accurate and that we have appropriate permissions to acknowledge them publicly.

• Assist in preparing training materials and internal presentations, including by conducting data analysis. 

• Schedule regular catch ups with research groups, take and share notes in appropriate formats, update trackers. 

• Take accurate and useful minutes and share and follow up on action points after Business Development meetings.

• Establish strong working relationships with research teams, central service teams, and senior management.

• Assist with administrative tasks for the business development team as needed, including setting up tech (Zoom/Teams) meetings, coordinating diaries, and booking meetings.

Managing the institutional Risk Management process:  

• Be responsible for ensuring that risk registers are maintained and updated across the Institute to track risk within the organisation.

• Attend all Audit & Risk Committee meetings to update members on changes to the risk register, and take minutes for each meeting. 

• Work with the COO and Business Development team to ensure that RUSI has in place all policies and procedures across the Institute that are required by funders on various projects. 

• Assist the COO in keeping up to date with all Charity Commission guidance on charity operations and compliance. 

​The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role. 

​Person specification 

​Essential Skills and Experience:  

• Professional experience in charity administration, business development, customer service, events management, account management or similar.

• Previous experience in grants administration or project management. 

• Basic knowledge and awareness of common requirements for bid submissions including such items as statements on duty of care, quality assurance, supply chain management, gender, and diversity, equity, and inclusion. 

• Experience in contract administration and completion. 

• An undergraduate degree or equivalent in business, international relations, or related field.

• Team Player – a genuine enthusiasm to help others, collaborate across multiple teams, and to see your work contribute to the benefit of the organisation. 

• Excellent interpersonal skills and ability to work with different personalities and manage confidential information with sensitivity. 

• Strong written and verbal communication skills, able to communicate clearly and professionally on video calls, Teams chat, email and in person. Able to produce clear, accurate and insightful written output, meeting the highest quality standards. 

• Excellent organisation and attention to detail – you can maintain, implement, and improve systems, processes, and databases to ensure that our data and outputs are accurate, thorough and up to date. 

• Outstanding time management skills and a willingness to work flexibly – juggling shifting priorities and competing deadlines, managing people’s expectations effectively. 

• Strong IT and Microsoft skills (Excel, Word, Outlook, Adobe and PowerPoint) 

• An interest in, and knowledge of, defence, security and geopolitics. 

Desirable Criteria: 

• An interest in, and knowledge of, defence, security and geopolitics. 

• Experience in a Think Tank/Charity sector 

​Our expectations 

We expect all staff to abide by and promote our RUSI’s Vision and Values.

    ​ Benefits 

• 25 days annual leave (rising with service)

• Additional days off during Christmas -RUSI Christmas closure days 

• Generous pension contributions at 6% employer contribution,

• Access to 24/7 Employee Assistance Programme 

• Season ticket loan

• Access to free access to RUSI's world leading programme of events and conferences, research materials and library 

• Trained Mental Health First Aiders

• *Enhanced sick pay 

• *Enhanced maternity and paternity leave 

*Depending on length of service 

​Application Process   

To apply, please click on the apply button and follow the instructions.

You will be asked to include: 

•  your CV

•  a Cover letter of no more than one page. 

Closing date: 2nd June 2024 at 23:59pm.  Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted applicant will be contacted. 

Equal Opportunity and Values  

At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.   

We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.  

Would you like to work with an organisation that represents the diversity of communities across the UK? Do you have experience in delivering projects and influencing with impact at all levels?

We are collaborating with a charity that supports students from disadvantaged backgrounds to access top institutes. We are recruiting a University Access Officer to work in London across up to three schools This role includes travel to various sites.

The Contract:
*Salary: £26,400
*Working Pattern: Full-time (work from home on Fridays)
*Contract: Permanent
*Reporting to: Programme Manager

Benefits:
*Holiday: 25 days + extra days off between Christmas and New Year
*Pension: Employer pension contributions of 3%
*Health and Wellbeing: Employee Assistance Programme, 24-hour GP access, Mental Health First Aiders
*Volunteer Allowance: 3 days per year to volunteer for a cause you are passionate about
*Commute Support: Travel allowance for expenses over £10 per day
*Discounts and Offers
*Learning & Development
*Celebrations and Social Events

About the Role:

As the University Access Officer, you will work with school staff at all levels, volunteer tutors, and the rest of the organisation's team to ensure the programme is delivered effectively. Other roles and responsibilities include but are not limited to:

*Engaging with students in school and enrolling them onto the programme
*Assessing student progress towards making successful university applications
*Uploading information onto the Salesforce database (training provided)
*Building and managing relationships with volunteers to ensure they have a positive experience of the programme
*Managing students' relationships with volunteers through monitoring systems, emails, and phone calls
*Working with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
*Chairing and presenting at school meetings with senior management to report on programme progress
*Supporting the volunteering team by helping deliver volunteer training sessions and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off provided)

About You:

*Influence with impact at all levels
*Deliver projects and manage administration accurately
*Effectively time manage with excellent skills in planning and organisation
*Lead and manage change to embed the programme in schools
*Work independently at pace
*Manage upwards and advocate for your own needs
*Resilient and adaptable
*Skilled in building and maintaining excellent stakeholder relationships, both in person and remotely

If this exciting opportunity is of interest please get in touch now for more information! We are reviewing CV's as they come in. Our client plans to hold face to face interviews on the 4th and 6th June ( Some flexibility on a later date if needed)

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

ROLE PURPOSE

This position involves identifying and prioritising potential donors capable of making significant contributions to help us deliver a range of projects aimed at enhancing the student experience and supporting the local community. By providing the Development and Fundraising Team with tailored and insightful research, this role will enhance the prospect funding pipeline and facilitate the cultivation of a diverse pools of donors, including individuals, grant-making trusts, and companies. This role will also manage a well-structured stewardship program for donors. Responsibilities include promptly acknowledging donations, creating personalised impact reports, and overseeing bi-annual events which recognise and celebrate their support.

PRINCIPAL ACCOUNTABILITIES

· To maintain and develop the University’s database of fundraising prospects through proactive identification, analysis, and segmentation, (individual and aggregate) record updating, and original research, including the identification of new prospects.

·  To prepare prospect profiles (which may include wealth ratings), and work with relationship managers to devise appropriate tailored cultivation and solicitation plans, enabling appropriately targeted fundraising asks.

·  To develop and manage reporting in the database across fundraising portfolios to help ensure prospects are strategically moving along the prospect pipeline towards major gift solicitation • To produce and provide due-diligence reports on prospective donors as part of the University’s gift acceptance procedures.

· To deliver an annual donor recognition event to acknowledge and celebrate the support of the University’s most generous supporters.

· To organise smaller bespoke events for higher level donors to the university, for example, site visits to project sites and/or opportunities to meet student beneficiaries.

· To write insightful and impactful bespoke reports for donors supporting the University, ensuring reports demonstrate the positive impact of support and encourage repeat gift solicitation from the fundraising team.

· To keep abreast of regulations, including the Privacy and Electronic Communications Regulations (PECR) and the General Data Protection Regulations (GDPR) ensuring that all prospect research and cultivation is compliant and understood by fundraisers.

· To undertake any other duties as appropriate within their competence, as required by their Head of Unit from time to time.

CONTEXT

The primary purpose of the Development team is to secure philanthropic income to support the delivery of the University’s Being Westminster 2022-2029 strategy. The Development team forms part of the Global Recruitment, Admissions, Marketing and Communications (GRAMC) directorate. The team also works closely with the Business Engagement Directorate to deliver an integrated approach to the University’s relationships with its key external stakeholders. The Development team collaborates with the Alumni Relations team to inspire and engage the University of Westminster’s vibrant, global community of alumni and supporters to build lifelong and mutually beneficial relationships with the institution.

DIMENSIONS

· The role has no budgetary responsibility.

· This role will be expected to manage a varied workload with limited, direct supervision.

· The post holder will be expected to support key GRAMC activity which may include some unsocial working hours.

PERSON SPECIFICATION

QUALIFICATIONS

Essential

·  Educated to degree level.

·  Membership in a relevant professional body (e.g. CASE)

TRAINING AND EXPERIENCE

Essential

· Experience researching potential funders/prospects or investors using a range of sources and analysing and synthesising findings.

· Familiarity with a range of tools and information sources useful to prospect research

· Strong working knowledge of fundraising and understanding of the fundraising and gift management process.

· Experience of working with CRM systems

· Experience in working with large and complex sets of data; analyzing and communicating key findings in an understandable way

· Experience in handling confidential data with tact and discretion, with good practical knowledge of the Data Protection Act

· To understand individual health and safety responsibilities and an awareness of the risks in the work environment, together with their potential impact on both individual work and that of others.

· Experience in delivering events that recognize and acknowledge key stakeholders thoughtfully and creatively.

 Desirable

· Experience working within a Development and Alumni Relations/Advancement function within a UK HEI

· Experience of The Raiser’s Edge

· Thorough knowledge of the General Data Protection Regulations (GDPR)

APTITUDES, ABILITIES AND PERSONAL ATTRIBUTES

Essential

· Excellent interpersonal, networking, and verbal communication skills and proven credibility in engaging senior internal and external stakeholders, clients, and donors

· Strong writing skills and the ability to write compelling and insightful reports that demonstrate impact.

· Ability to work well under pressure and to successfully manage several projects simultaneously, to deadline.

· MS Office proficiency and experience with Excel spreadsheets

· Excellent organizational skills, methodical approach, and attention to detail

· High attention to detail

· Fully committed to contributing to a stimulating learning and working environment that is supportive and fair, based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

· A proven record of working cooperatively and flexibly as part of a team.

· Commitment to the role of philanthropy within a university setting

· Resilient and tenacious

· Self-starter, able to act on own initiative.

· The post holder will be expected to work unsocial hours on occasion.

HOW TO APPLY

To apply for this vacancy, please visit our vacancies page where you will be able to download our application form template. You will then be requested to complete a quick registration before being able to upload the completed application form and any supporting documentation.

Applications should include:

· A concise statement in support (ideally no longer than two pages), addressing the criteria in the Person Specification and motivation for applying.

· You may also include an up-to-date curriculum vitae;

· names and contact details of two referees (although referees will only be approached at the offer stage).

The deadline for receipt of applications is midnight on 8 June 2024.

Interviews will take place on 19 June 2024.

An appointment will be made subject to proof of eligibility to work in the UK and satisfactory references being obtained.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.

OUR BENEFITS

The University offers a range of well-being and work-life balance benefits to recognise and reward the essential contribution our colleagues make to success and growth. Our benefits are inclusive for colleagues of all backgrounds including LGBTQ+ colleagues, disabled colleagues, pregnant colleagues, parents, and carers, as well as colleagues of all genders, ages, ethnicities, nationalities, religions and beliefs, and marriage and civil partnership status.

· 35 days annual leave per year, plus bank/national holidays and University of Westminster closure days (pro-rata for part-time staff).

· A generous occupational pension scheme.

· Annual incremental progression and/or cost of living reviews.

· Generous maternity, paternity, and adoption leave.

· Flexible working and smart working.

· Learning and development opportunities.

· Free membership rates for a wide range of sporting facilities, including gyms at Regent Street and Harrow campuses, as well as the Chiswick Sports Ground.

· Employee assistance programme.

· The opportunity to participate in other attractive employee benefit schemes such as Cycle to Work, Eye Care Vouchers, Season Ticket Loans, and Give As You Earn.

Communications and Social Media Officer- Hybrid

Do you love talking to older Christians and hearing their stories?

Are you excited by the possibility of lifting the lid on what goes on in the life of a care home, from fun activities to school visits and trips out?

Would you find it rewarding to share insights on what makes for great person-centred care, including dementia care?

Are you keen to get cracking on a great comms campaign to support fundraising? If so, then you could be just the person we’re looking for.

As a Christian* charity supporting older people, at Pilgrims’ Friend Society, we’re dedicated to creating wonderful places where older Christians can live out their faith and enjoy fulfilling lives, contributing to others around them, both in their care home or housing scheme and in the wider community.

But for our communities to thrive, we need to spread the word about the work we’re doing and the brilliant older people who choose to make their home with us.

We’re seeking a tenacious individual, whether a recent graduate or someone with one to three years of experience in a communications/marketing role, to join our expanding Marketing and Communications Team. This role offers an ideal opportunity to capture compelling stories and amplify our charity’s voice while further developing your career in our dynamic team.

Reporting to our Communications Manager, you’ll play a key role in delivering the Communications Strategy, crafting content across a range of platforms including The Pilgrims’ Magazine, our website, newsletters and social media.

Strong writing skills are an absolute must for this role, as is a keen eye for design and high levels of digital literacy. As an adept communicator with excellent attention to detail, you’ll be able to turn your hand to anything, from magazine features to short form videos, keeping abreast of the latest trends.

A natural people person with innate curiosity, you’ll embrace opportunities to visit our care homes and housing schemes and capture the stories of life with us – not just those of the older people who live there, but also those of our brilliant staff and volunteers. You’ll then devise creative ways to share these stories so they connect with our different audiences, from prospective residents to new supporters and beyond.

A self-starter, you’ll need to be able to work independently within agreed brand guidelines and with minimal supervision. You’ll also need to be highly organised, ensuring that deadlines are met and that content lands in a timely manner. Through analytics, you’ll monitor engagement, using these insights to inform our evolving content plan and drive growth.

As well as creating compelling content for our core communications platforms, you’ll also provide valuable support to our ambitious press plan, helping to amplify the voice of Pilgrims’ Friend Society in local and national media.

If that sounds like the right fit for you, then we’d love to hear from you!

Experience/skills:

• Excellent written and verbal communication skills
• Proven experience of writing/ creating great content in a paid professional or organisational context
• A relevant degree or (similar level) professional qualification; or equivalent work experience
• A strong visual sense and great attention to detail
• Technical skills across Microsoft applications and website content management systems
• Experience with creative platforms including Canva and Mailchimp
• Experience in video editing/creating video content for contemporary social platforms e.g. Instagram Reels/TikToks
• A creative mindset and the ability to think of new ways to build our brand
• Strong organisation and planning skills
• The ability to work independently and with colleagues from across the organisation
• A can-do problem-solving attitude

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

34.5 hours a week, Monday to Friday.

Benefits:

• Hybrid working (2 days in the office, 3 days at home)
• Flexible working hours
• 5 weeks' paid holiday per year, as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox
• Wisdom app
• Care Friends referral app
• Birthday reward
• Long-standing service reward
• Life assurance scheme
• Pension scheme

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.

Please note: the closing date for this post is Friday 7th June, however, this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

BRAC UK is offering a 3 month paid internship this summer in memory of our colleague Helen Turner. This internship will invite the successful candidate into the exciting and fast-paced world of fundraising for a major global NGO, BRAC.

BRAC is a southern-led international development charity with the vision for a world free from all forms of exploitation and discrimination. By partnering with over 100 million people and working across 17 countries BRAC aims to empower people and communities in situations of poverty, illiteracy, disease, social and climate injustice. The interventions aim to achieve large scale transformative change through economic and social programmes enabling people to realise their full potential.

Working mainly alongside the partnerships team, the international development intern will learn about the entire fundraising cycle, from prospecting donors to contracts being signed. The intern will also gain experience of working within the communications and advocacy team, a crucial part of the organisation in raising the profile of BRAC.

Job Description 

Job Title: BRAC UK Helen Turner International Development Internship

Reports to:  Partnerships Manager

Location: Southwark, London

Salary:  £25,440.00 per annum

Closing date 31st May 2024

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Young Persons Advocate

Salary: £26,000 - £30,5000

Location:          Brent Civic Centre and Hammersmith head office

Hours:   35 Hours per week

Contract: Fixed Term Contract until September 2025

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster and Kensington & Chelsea. We work within a coordinated partnership response to violence against women and girls in these three boroughs as part of the Angelou Partnership, within the partnership Advance provides independent domestic violence advocacy and support for women, children and young people who have experienced domestic abuse.

About You: 

To be successful as the Young Persons Advocate you will need the below experience and skills: 

The post holder will have proven experience of working with children and young people and may have a background in youth work. They will have an excellent understanding of violence against women and girls, risk management and of best practice within the young people’s sector. As an experienced youth worker who has worked with young women and girls with complex and multiple needs, the post holder will be skilled in risk management and safety and support planning, remaining calm in a crisis and in handling sensitive information on a daily basis.

Experience of direct work with young women and girls who have experienced abuse, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

· Closing Date for Applications: Sunday 2 June  2024@ 23:59

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

 What we can offer you - Employee Benefits: 

• A 35-hour working week
•  An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
•  Additional days off to celebrate International Women’s Day, and for religious observance and moving home
•  Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
•  Pension scheme
•  Enhanced maternity/adoption provision
•  Access to our Employee Assistance Programme
•  Employee eye-care scheme
•  Clinical supervision for front line staff and first line management roles
•  Refer a Friend Scheme - £250 for each referral who passes probation
•  Organisation wide away days
•  Thorough induction and training
•  Career development pathways 

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing. 

Our client, a leading London university, is looking to recruit a full-time (35 hours per week) temporary Programme Officer to support them during this busy time. This post will be Monday-Friday, and the post will be eligible for hybrid working, normally 2 days per week onsite, although on occasion 3 days may be required for covering the enquiries desk. Flexibility will be required, and preferred days can be requested for being onsite, although is not guaranteed, as will be dependent on business needs. They are looking for someone to join them as soon as possible, and will be ongoing for now, so would anticipate 3 months +

In this post, duties will include the following:
 

• Respond to students’ and academics’ enquiries (face-to-face and via email) within agreed timeframes.
• Process assessment extension/deferral requests.
• Work with senior programme officers to support student assessment processes.
• Facilitate student module selection processes.
• Use systems and databases (e.g. student records systems and virtual learning environments)

To be considered for this post, you will have worked within a similar post, including the following criteria:
 

• Excellent organisational and time management skills
• Ability to work independently and take initiative.
• Ability to work as part of a team and relate to a broad range of stakeholders in a professional and assured manner.
• Excellent written and oral communication skills, including the ability to draft documents and correspondence.
• Strong numeracy skills and the ability to analyse complex data.
• Excellent working knowledge of Microsoft Office (including Excel) and the ability to quickly learn new systems.
• Excellent attention to detail and the ability to maintain a high level of accuracy at all times.
• Understanding of good customer service, and ability deliver this to a high standard.

The post is looking to start as soon as possible, and so you will need to be available at short notice, or immediately for consideration.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV by clicking 'apply now' below.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 

You’ll be responsible for managing the legacy and in memoriam (in mem) marketing programme, including annual budget proposals and analysis. You’ll promote legacy and in mem giving to both internal and external audiences, using a variety of techniques and media, including direct mail, telemarketing, digital, national events and internal cross-team working

Reporting into the Legacy Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month. 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

Having previously worked within a direct marketing team within the charity sector, you’ll have experience project managing campaigns with external agencies and internal stakeholders utilising a variety of fundraising channels such as digital, email, social media, direct mail, and telemarketing. 

You’ll also have gained experience using Dynamics 365, Raisers Edge or a similar database. 

About The Role

• Lead on the planning and implementation of legacy and in mem fundraising portfolio, managing marketing campaigns from initial brief through to post campaign analysis. 
• Develop and maintain sustainable relationships with in mem supporters and legacy prospects in local communities, with the support of community fundraising managers and local volunteers – keeping these supporters at the heart of your work to to maintain and increase their support through excellent stewardship. 
• Prepare and administer correspondence and relevant paperwork and ensure maintenance for full and accurate database (D365/First Class) records, analysing financial and non-financial data to monitor and improve engagement and customer service performance.
• Proactively keep abreast of competitor activities, new initiatives and sector trends. 
• Effectively plan and execute legacy events around the country, with the aim of motivating supporters to consider leaving a gift in their Will.

Please see the job description for more detail 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.

The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.

We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.

What We Offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.

As a TEIO, you will;

• answer incoming calls, speaking to those affected by crime & manage a caseload
• make outgoing calls, assess needs and risks and action plan with callers
• work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
• liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
• work with the wider team to ensure an effective, trauma informed service is given to those affected by crime

You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.

You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.

Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 

You will support the compliant delivery of our Face to Face strategy, including using data and insight to deliver strong ROI and KPI’s across a variety of channels and regular giving products (including monthly donations, sponsorship/ value-exchange and lottery.) You will also be responsible for the training and monitoring of the fundraising agents who deliver our Face to Face campaigns.

Reporting into the Face to Face Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month. 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

You will have experience of training and presenting as well as supporting Face to Face campaigns ideally within a third sector fundraising role. Key to this role will be the ability to build, manage and develop relationships. 

Additionally, you’ll be able to run analysis and have experience using Dynamics 365, Raisers Edge or a similar database. 

About The Role

• Provide continual training and compliance monitoring support to our Face to Face partners in the execution of all door, private Sites and events fundraising, this includes leading on developing new opportunities in conjunction with St John events.
• Oversee and collaboratively work with our Telephone Fundraising partners on their training and compliance of all deliverables such as welcome calls, upgrades, reactivations and other fundraising campaigns – includes caller listening
• Oversee regular audits of agents, to monitor against key auditory compliance and performance metrics.
• Manage relationships with our Face to Face partners with training, development and materials, and performance reviews. Monitoring various forms or training and reviewing inductions in line with our agreed contract.
• Build a strong knowledge of all areas of St John Ambulance’s work, carrying out continual research and gathering information, case studies and photos for use in training booklets, scripts and materials. Where appropriate, to liaise with external agencies such as designers and copywriters. 

Please see the job description for more detail 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young  people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential. As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We are looking for a high-calibre candidate to take up a fixed-term, maternity cover role as Centre Leader at our IntoUniversity centre in Brixton. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery. A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.

The more inclusive we are, the better our work will be,and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social  backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. 

If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Contract:
Full-time, fixed-term until April 2025

Start date:
As soon as possible, to be agreed with the candidate.

Working Hours:
Monday: 9:30am – 6:00pm
Tuesday: 9am – 5:30pm
Wednesday: 9am – 5:30pm
Thursday: 9:30am – 6:00pm
Friday: 9am – 5:30pm
(Some additional weekend &
unsocial hours will be required)

Salary:
£36,000 per annum (inclusive of £2,200 London contribution). This will rise to £38,100 (inclusive of £2,600 London contribution) from 1st September 2024.

Location:
IntoUniversity Brixton
27 Streatham Place
Streatham Hill
London
SW2 4QQ

Annual Leave:
33 days (inc bank & public holidays)
+ additional 2 closure days in December
+ additional length of service entitlement
(one day per year of service, up to 5 days)

Staff Benefits:
– Employer pension contributions of 6% (and up to 8% after
two years)
– Employee Assistance Programme
– Life Assurance
– Staff in FOCUS – rewards, competitions and prizes across
the year
– Interest-free new starter loans of up to £1,000
– Year round ‘early finish’ Fridays at 4.30pm
– Summer working hours
– Cycle to Work Scheme
– Corporate eyecare scheme

I&A Adviser role

Information & Advice Adviser

Mitcham (On-site) with hybrid working available after a successful training period.

£28,000 - £31,500 per year

Full time or Part Time

Contract (Fixed term until 31 March 2025)

Own car desirable but not essential. You will be required to undertake home visits across the borough of Merton.

Job description

Information and Advice Adviser

Hours: Full time 37.5 hours per week or 2 part time roles. We are open to flexible working discussions.

Salary: £28,000 - £31,500 per year

Location: This role will be based at our Elmwood Road Centre in Mitcham, with regular travel across the Borough of Merton.

After training and development, and after successful completion of the probationary period, there may be an option for hybrid working.

Reports to: This role reports to our Information and Advice Manager and is part of the wider Age UK Merton Community Support team.

About the role

We are recruiting an Information & Advice Adviser who will be joining a progressive, inclusive and dynamic team, an integral part of our Community Support model, and wider Age UK Merton services.

The Information & Advice Adviser is a vital role that works directly with older people who come to the service seeking information and advice on pension age benefits.

Last year the service worked to support over 800 older adults with information and advice on benefits, health, housing and care, and assisted the uptake of nearly £400,000 of previously unclaimed benefits.

An important part of this role will be to triage initial client needs which have been referred into the service by both internal and external partners, this will then ensure the team provides the right advice and high-quality support, whether on the phone, email or face to face.

You will be joining an accredited advice service (with the Advice Quality Standard), delivered by a high calibre team and you will be given opportunities to train and develop in the role.

About you

You are an enthusiastic, motivated and organised person with excellent people skills who is looking for a role where real impact is made on the lives of the people you are supporting. You will need to have attention to detail, and strong problem-solving skills to support the complex and diverse range of issues that our clients face.

Experience in the information and advice sector is desirable but not essential as full training will be given. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.

About us

Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.

We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.

We offer:

25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.

Age UK Merton gifts an additional three days leave between Christmas and New Year.

Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.

Enrolment into our pension scheme.

If you have any questions, please do not hesitate to contact us, we would love to hear from you!