Senior Database Systems Officer Jobs

ROLE PURPOSE

This position involves identifying and prioritising potential donors capable of making significant contributions to help us deliver a range of projects aimed at enhancing the student experience and supporting the local community. By providing the Development and Fundraising Team with tailored and insightful research, this role will enhance the prospect funding pipeline and facilitate the cultivation of a diverse pools of donors, including individuals, grant-making trusts, and companies. This role will also manage a well-structured stewardship program for donors. Responsibilities include promptly acknowledging donations, creating personalised impact reports, and overseeing bi-annual events which recognise and celebrate their support.

PRINCIPAL ACCOUNTABILITIES

· To maintain and develop the University’s database of fundraising prospects through proactive identification, analysis, and segmentation, (individual and aggregate) record updating, and original research, including the identification of new prospects.

·  To prepare prospect profiles (which may include wealth ratings), and work with relationship managers to devise appropriate tailored cultivation and solicitation plans, enabling appropriately targeted fundraising asks.

·  To develop and manage reporting in the database across fundraising portfolios to help ensure prospects are strategically moving along the prospect pipeline towards major gift solicitation • To produce and provide due-diligence reports on prospective donors as part of the University’s gift acceptance procedures.

· To deliver an annual donor recognition event to acknowledge and celebrate the support of the University’s most generous supporters.

· To organise smaller bespoke events for higher level donors to the university, for example, site visits to project sites and/or opportunities to meet student beneficiaries.

· To write insightful and impactful bespoke reports for donors supporting the University, ensuring reports demonstrate the positive impact of support and encourage repeat gift solicitation from the fundraising team.

· To keep abreast of regulations, including the Privacy and Electronic Communications Regulations (PECR) and the General Data Protection Regulations (GDPR) ensuring that all prospect research and cultivation is compliant and understood by fundraisers.

· To undertake any other duties as appropriate within their competence, as required by their Head of Unit from time to time.

CONTEXT

The primary purpose of the Development team is to secure philanthropic income to support the delivery of the University’s Being Westminster 2022-2029 strategy. The Development team forms part of the Global Recruitment, Admissions, Marketing and Communications (GRAMC) directorate. The team also works closely with the Business Engagement Directorate to deliver an integrated approach to the University’s relationships with its key external stakeholders. The Development team collaborates with the Alumni Relations team to inspire and engage the University of Westminster’s vibrant, global community of alumni and supporters to build lifelong and mutually beneficial relationships with the institution.

DIMENSIONS

· The role has no budgetary responsibility.

· This role will be expected to manage a varied workload with limited, direct supervision.

· The post holder will be expected to support key GRAMC activity which may include some unsocial working hours.

PERSON SPECIFICATION

QUALIFICATIONS

Essential

·  Educated to degree level.

·  Membership in a relevant professional body (e.g. CASE)

TRAINING AND EXPERIENCE

Essential

· Experience researching potential funders/prospects or investors using a range of sources and analysing and synthesising findings.

· Familiarity with a range of tools and information sources useful to prospect research

· Strong working knowledge of fundraising and understanding of the fundraising and gift management process.

· Experience of working with CRM systems

· Experience in working with large and complex sets of data; analyzing and communicating key findings in an understandable way

· Experience in handling confidential data with tact and discretion, with good practical knowledge of the Data Protection Act

· To understand individual health and safety responsibilities and an awareness of the risks in the work environment, together with their potential impact on both individual work and that of others.

· Experience in delivering events that recognize and acknowledge key stakeholders thoughtfully and creatively.

 Desirable

· Experience working within a Development and Alumni Relations/Advancement function within a UK HEI

· Experience of The Raiser’s Edge

· Thorough knowledge of the General Data Protection Regulations (GDPR)

APTITUDES, ABILITIES AND PERSONAL ATTRIBUTES

Essential

· Excellent interpersonal, networking, and verbal communication skills and proven credibility in engaging senior internal and external stakeholders, clients, and donors

· Strong writing skills and the ability to write compelling and insightful reports that demonstrate impact.

· Ability to work well under pressure and to successfully manage several projects simultaneously, to deadline.

· MS Office proficiency and experience with Excel spreadsheets

· Excellent organizational skills, methodical approach, and attention to detail

· High attention to detail

· Fully committed to contributing to a stimulating learning and working environment that is supportive and fair, based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

· A proven record of working cooperatively and flexibly as part of a team.

· Commitment to the role of philanthropy within a university setting

· Resilient and tenacious

· Self-starter, able to act on own initiative.

· The post holder will be expected to work unsocial hours on occasion.

HOW TO APPLY

To apply for this vacancy, please visit our vacancies page where you will be able to download our application form template. You will then be requested to complete a quick registration before being able to upload the completed application form and any supporting documentation.

Applications should include:

· A concise statement in support (ideally no longer than two pages), addressing the criteria in the Person Specification and motivation for applying.

· You may also include an up-to-date curriculum vitae;

· names and contact details of two referees (although referees will only be approached at the offer stage).

The deadline for receipt of applications is midnight on 8 June 2024.

Interviews will take place on 19 June 2024.

An appointment will be made subject to proof of eligibility to work in the UK and satisfactory references being obtained.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.

OUR BENEFITS

The University offers a range of well-being and work-life balance benefits to recognise and reward the essential contribution our colleagues make to success and growth. Our benefits are inclusive for colleagues of all backgrounds including LGBTQ+ colleagues, disabled colleagues, pregnant colleagues, parents, and carers, as well as colleagues of all genders, ages, ethnicities, nationalities, religions and beliefs, and marriage and civil partnership status.

· 35 days annual leave per year, plus bank/national holidays and University of Westminster closure days (pro-rata for part-time staff).

· A generous occupational pension scheme.

· Annual incremental progression and/or cost of living reviews.

· Generous maternity, paternity, and adoption leave.

· Flexible working and smart working.

· Learning and development opportunities.

· Free membership rates for a wide range of sporting facilities, including gyms at Regent Street and Harrow campuses, as well as the Chiswick Sports Ground.

· Employee assistance programme.

· The opportunity to participate in other attractive employee benefit schemes such as Cycle to Work, Eye Care Vouchers, Season Ticket Loans, and Give As You Earn.

Start date: June 2024, date to be confirmed

Salary: £37,121 per annum

Working hours:  Full time, 35 hours

Contract: Permanent

Location: Manchester

Annual leave: 30 days plus statutory bank holidays (if full time). All WIP staff also receive an additional 3 days leave between Christmas and New Year.

Pension scheme: WIP provides an auto enrolment pension scheme with 5% contributions from the employer and 3% from the employee.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Reports to: Head of Community Programmes

Direct reports: 1 Senior Project Worker, 2 WomenMATTA Project Workers, 1 Programme Facilitator,1 Northern Services Administrator

Job Purpose:

WomenMATTA delivers support services to women in Manchester and Trafford who are in contact with, or at risk of being in contact with, the criminal justice system. This includes one to one advice, advocacy, practical and emotional support, and group interventions.

This position will provide strategic oversight and operational management to all WomenMATTA services delivered through hubs across multiple sites in Manchester and Trafford, ensuring quality standards are consistently met, staff are effectively managed, partnerships are established and maintained, and budgets are appropriately managed.

Key Responsibility Areas:

1. Lead on the operational management and strategic oversight of WomenMATTA; ensuring high quality, trauma informed, and gender responsive services are delivered to vulnerable and marginalized women in contact with, or at risk of being in contact with, the criminal justice system.
2. Provide effective leadership to the WomenMATTA team, fostering a positive and supportive culture.
3. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
4. Develop effective relationships with key stakeholders, such as the Probation and local authority leads to ensure effective service delivery.

Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.

The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.

We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.

What We Offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.

As a TEIO, you will;

• answer incoming calls, speaking to those affected by crime & manage a caseload
• make outgoing calls, assess needs and risks and action plan with callers
• work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
• liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
• work with the wider team to ensure an effective, trauma informed service is given to those affected by crime

You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.

You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.

Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

This is an exciting opportunity to provide clinical leadership and supervision to a number of therapeutic services within Richmond Borough Mind. Our developed and respected Psychotherapy and Counselling Service has been providing long-term counselling interventions to local residents since 1988. The service is self-funded and offers a range of therapies which aim to provide individuals with the support and opportunity to work through their difficulties in depth with a skilled and experienced trainee or fully qualified therapist. Sliding scale rates are offered to make sure that we are accessible to all. We also run a number of therapeutic, psychoeducational, support and peer-led one to one sessions and groups, training workshops and other activities.

We are looking for a skilled and qualified (or in advance training) counselling supervisor to provide clinical supervision, leadership, management and service development of our Psychotherapy and Counselling service. Knowledge and understanding of a number of modalities would be an asset.  Part of the role will be to help us achieve and maintain BACP or equivalent service accreditation and to grow the service.

As well as having an empathy with the core values of RB Mind, the successful applicant will be a confident and versatile communicator with outstanding relationship-building, organisational and problem-solving skills, and have the ability to provide empathy and guided support to staff, volunteer counsellors, administrators and clients. You will be supported by senior management colleagues and gain a rich experience of low, moderate and more complex cases.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Benefits of working for RB Mind:

• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
• Contributory pension
• Bonus 1 day of annual leave per year over the festive period [pro rata]
• Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app
• Training and personal development opportunities
• Paid time off for medical appointments
• Staff away days and socials

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Duties and Key Responsibilities:

1. Client Care: provide high-quality, trauma-responsive advocacy and emotional and practical support to women in contact with, or at risk of being in contact with the criminal justice system
2. Monitoring and Evaluation: accurately document all client interaction on Women in Prison’s case management database, working in line with Women in Prison’s case management policy at all times
3. Communication: develop and utilise a variety of strategies to communicate effectively with women using our services, colleagues, external organisations, stakeholders and the general public

Location: Kent
Salary: £27,584 FTE
Hours: 35 hours per week
Job Type: Full time
Contract Type: Permanent

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

Shannon Trust facilitator roles in Kent at HMP Rochester and HMP Standford Hill (2 part time roles or job share considered)

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes in the Kent area. We are looking for 1 full time (or 2 part time) facilitators to be based at either HMP Rochester (21 hours per week) or HMP Standford Hill (14 hours per week). Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

?Interviews are planned for the week commencing 3rd June 2024 (online).

REF-214 004

PARTNERS RELATIONSHIP MANAGER 

Salary: £30,000 - £35,000

Location: Oldham

Contract: Full time, permanent

UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK. 

UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.

The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.

Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.

How to apply

If you have what it to takes to be part of this interesting and promising journey, please press the apply button. 

If you would like more information on this vacancy, please contact us via email.

Main Responsibilities:

• Plan and deliver a new Partners development strategy to secure significant gifts from individuals.

• Identify, cultivate and secure relationships to deliver maximum long-term impact and income through effective personal relationship management of major Partners.

• Develop strong and enduring relationships with current and potential major Partners.

• Work collaboratively with internal stakeholders to create compelling, relevant and tailored funding proposals.

• Work with the Head of International Programme to design and develop a targeted contact strategy.

• Support the development of a range of events/campaigns with the wider UKIM teams to provide opportunities.

• Develop and maintain adequate major Partners records.

• Market UKIM Relief’s projects and products to new and existing partners whilst maintaining partner loyalty through special partner services. 

• Work efficiently towards the continuous enlargement of UKIM Relief’s partner database.

• Assist in coordinating in Partner Services to ensure data integrity, quality control, and database requirements.

• Ensure that all partner information and reports are of the highest quality and are submitted (if required) in a timely fashion.

• To be up-to-date with all new projects, proposals and potential appeals. 

• Ensure that all partners receive a courteous, helpful and professional service at all times.

• Effectively attract and retain partners by liaising with them on a daily basis. 

• Accurately record, process and keep all enquires and financial transactions confidential. 

• Maintain and assist the Manager to develop an effective administrative systems in order to achieve maximum efficiency across the department.

• Maintain and produce professional documents to the required standard and use ICT to enter, collate and present data.

• Assist the Communications/Fundraising Manager in regularly producing reports for the General Manager, Chair and Committee Members. 

• Handle and respond to partner queries, complaints either over the phone, in writing or by email and communicate to the Communications/Fundraising Manager for appropriate advice on sensitive issues.

• Develop and sustain the mutual understanding between UKIM Relief’s and the public.

• To complement the work of the Communications team in producing different types of media to project the work of UKIM Relief to long-terms partners. 

• Ensure duties are performed in line with the Data Protection Act, Confidentiality Regulations, Government legislation and UKIM Relief Policies.

• Ensure information flow is managed and easily accessible to allow the team to provide all partners with any personal information requested.

• Ensure the processing of daily mail, data entry and major partner gift acknowledgements are done efficiently.

• Comply with all policies, procedures, legal and regulatory requirements.

• Hold a valid passport and be willing and able to travel extensively, at short notice and under conditions of physical hardship.

• Any other duties commensurate with the accountabilities of the post.

Person Specification:

• Experience of major partner fundraising.

• Strong knowledge of, and successful track record in, delivering significant new income through personal approaches to major partner prospects.

• Proven track record of personally soliciting high value gifts from major partners and of developing long-term relationships.

• Excellent interpersonal skills and the ability to communicate confidently with senior colleagues, stakeholders and partners

• Excellent networking, negotiation and influencing skills.

• Excellent written and verbal skills.

• IT literate with the ability to use Microsoft Office and database systems.

• Experience of arranging events and of stewarding high-profile meetings with senior colleagues, stakeholders and partners.

• Understanding and familiarity of Data Protection, Health and Safety and Gift Aid.

• Educated to degree level or possess a relevant qualification or appropriate experience in a directly related post.

• A good understanding of brand management, marketing and PR.

• Familiarity with the Institute of Fundraising Codes of Practice.

• Numerate with the ability to develop and manage detailed income and expenditure budgets.

• Professional fundraising qualification. 

• Experience in using a CRM database 

• Experience of maintaining office administration and record keeping systems

• Experience of working with and handling large volumes of data.

You may have experience of the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.

REF-213 581 

Programme Manager - South Central Region

Location: Home Based
Salary: £36,050 FTE
Hours: 35 hours per week
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in prison?

Our three-year strategy is working well with improvements and expansions to our delivery model, a renewed vision and mission and we want to continue to develop and grow. To support this, we are recruiting for a new programme manager to grow our programmes and contracts in our South-Central Region. This area covers prisons HMP Winchester, HMP Bullingdon, HMP Grendon, HMP Springhill, HMP Aylesbury, HMP Huntercombe, HMP Woodhill, HMP Isle of Wight and HMP Gurnsey. We are seeking proactive, committed, and enthusiastic applicants to join our team and help us continue our journey.

Working closely with people in prison, prison managers, Shannon Trust staff and volunteers you will ensure development of our criminal programmes maximising literacy and numeracy learning opportunities for people across a number of prisons and contracts in your area. 

Ideally you will have some experience of prison settings, managing teams and contract performance, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. We want to hear from applicants who can lead, drive performance and who are as committed to the cause as we are.

This is a home-based role which requires regular weekly travel across the South Central area to prisons and meetings (anticipated number of travel days are 2 days per week).

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews to be held on 27 June 2024. 

REF-214153

Start date: June 2024, date to be confirmed

Salary: £37,121 (£32,888 pro rata, inclusive of £3,990 South East weighting)

Working hours: Part time, 28 hours

Contract: Permanent

Location: Surrey

Annual leave: 30 days plus statutory bank holidays (if full time). All WIP staff also receive an additional 3 days leave between Christmas and New Year.

Pension scheme: WIP provides an auto enrolment pension scheme with 5% contributions from the employer and 3% from the employee.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Purpose:

To provide strategic oversight and operational management for Women in Prison services in Surrey. The role will focus on delivering Surrey Women’s CRS probation contract, which involves providing holistic one to one support and advocacy to women serving community orders, and will also focus on development of the Surrey programme.

Key Responsibility Areas:

1. Lead on the operational management and strategic oversight of the Surrey programme, ensuring high quality, trauma responsive services are delivered to women in contact with, or at risk of being in contact with, the criminal justice system.
2. Provide effective leadership to the Surrey team, fostering a positive and supportive culture.
3. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP’s policies.
4. Develop effective relationships with key stakeholders, such as the Probation and local authority leads to ensure effective service delivery.

Sustrans Director, London

£70,905 per annum plus a London Weighting allowance of £4,530 pa

(Ref: SUS4242)

37.5 hours per week – happy to talk flexible working

Base: London – Hybrid - 2 days in office, 3 WFH

We have an exciting opportunity for you to join us, as a Director for London, a role where you can influence real change across the city. 

Our vision has never been more relevant, join us and play a pivotal role, working with partners, to make London a happier healthier city for everyone.

About the role

As the Director for London, you will be accountable to the Chief Operating Officer for the overall strategic direction and performance of the charity in London, contributing to Sustrans-wide strategic development, as a member of Sustrans’ senior leadership team. 

Managing 4 direct reports from multi-disciplinary teams across the city, you will manage resources, providing effective, positive leadership to the heads of teams, in order to deliver Sustrans’ strategy and business plan priorities and initiatives across London. 

Strengthening our strategic relationships with key organisations and people, such as Transport for London (TfL), local authorities, the Mayor’s Office and politicians, you will positively influence decision-makers in the field of sustainable transport.

You will be responsible for income generation through business development, identifying new areas of funding, guiding your teams to do the same. You will build and manage relationships with key funding bodies and partners in order to secure funds for project delivery and implementation and to help catalyse change in London.

This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans. Candidates should be based in or close to London, with 2-3 days per week in our London Hub, based in Brixton. 

Sustrans adds value to every project it supports, through the meaningful partnerships forged with local authorities and community groups, and as an independent charity stakeholder with expertise in community engagement, behaviour change and design. More information can be found here about us and our innovative projects:

Lambeth LTN

Riverside homelessness project

About you

You will have set strategic direction previously and have good business acumen and the ability to evidence a collaborative working approach. This will enable you to effectively engage with external stakeholders and influence key decision makers. Internally, your strategy and clear direction will gain confidence from your team, enthusing them and creating a space where they generate innovative ideas, creating a high performing team. As an experienced senior leader you will be able to evidence motivating and managing multi-disciplinary teams.

A skilled communicator, you will be experienced in negotiations; with the ability chair complex meetings and deliver presentations that are engaging to a range of stakeholders, such as politicians, funding bodies and local authorities.

We are looking for someone who is values driven and passionate about advocating for sustainable transport. Our ideal candidate will have significant experience of working with TfL and/or local government in London in sustainable transport, urban development or an associated industry.

Additional information

Closing date for the receipt of applications is 23:59, 19th May 2024. 

Interviews will take place via MS Teams during the week 27th May 2024

To apply, please attach a supporting statement and an up to date CV.

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing

 

· 28 days’ leave per annum plus bank holidays for full-time working

· Ability to buy an extra week of annual leave (pro-rata for part-time staff)

· Staff volunteer days

· 24/7 free, impartial and confidential support service

· We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

· Enhanced maternity and paternity pay

· Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

About Sustrans

At Sustrans you'll be part of a movement to make it easier for everyone to walk, wheel and cycle. ​

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. ​

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. ​

We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself andwhere your wellness is supported. ​

You'll have the opportunity to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

Mind's Partnerships Fundraising team - part of the wider fundraising directorate - is responsible for generating income from major donors, charitable trusts and foundations, the statutory and corporate sectors.

The New Corporate Partnerships team is comprised of a head of team, two senior managers, two senior officers, three officers and one assistant.

The New Corporate Partnerships team has been at the forefront of securing some fantastic partnerships for Mind such as, Allianz, Bupa, Co-op, Direct Line, Dunelm, ITV, McLaren Racing, and McVitie's, to name a few. Our partnerships cover the spectrum of partnership types; strategic and Charity of the Year partnerships (COTYs) and brand and commercial partnerships. You will help us build on our success.

In these unprecedented and challenging times, Mind is and will be needed more than ever. Our corporate partnerships play a huge role by helping us, raise income to achieve our strategic goals and adding value to businesses and society through our partnerships, including raising public awareness and reaching new audiences.

Key duties and responsibilities

The post holder will:

Working with the Head of New Partnerships, the New Corporate Partnerships Manager will:

-Help develop and implement the Corporate Partnerships team's new partnerships strategy, working closely with the Head of New Corporate Partnerships and other team members.

-In year one, be accountable for delivering an individual income target for 22/23 and supporting the overall New Partnerships Teams' multi-year income targets and ROI, working with the Head of New Corporate Partnerships and reviewing progress on a monthly and quarterly basis.

-Lead and develop opportunities from the Charity of the Year (COTY) and commercial/strategic pipeline, including developing and stewarding relationships, submitting proposals, leading on pitches, while working with various teams across Mind.

-Project Manage high level bids, to engage internal teams, create clear project plans including: roles and responsibilities, senior stakeholder briefing and internal feedback.

-Identify networking opportunities across Mind and externally for potential corporate partnerships

-Develop stewardship plans for top prospects, including Mind senior leadership and trustee engagement and roles, taking a collaborative approach and balancing impact and effort across opportunities

-Line manage two New Corporate Partnerships Officers who will support with the development of pitches and lead their own opportunities with your support

-Lead and assist with the design of new partnership agreements with companies to ensure that expectations from both parties are met and the interests of Mind are looked after, and risks are mitigated.

-Work proactively with the Corporate Partnerships team managers and support the wider team to renew, deliver and grow holistic, donor-focused partnerships where appropriate.

-Work with colleagues across Mind to identify the potential and manage the risk in new partnerships, ensuring that Mind's ethical policy and charity legislation is adhered to.

-Monitor, analyse and review information on industry trends, innovations and developments, keeping the pipeline updated.

-Represent the Partnerships team in appropriate working groups, workshops and/or meetings/other events as directed.

-Monitor and evaluate new business activity and provide regular updates/reports to the Head of New Corporate Partnerships.

-To use the CRM database to enter, update and extract accurate information to maximise operational benefits and opportunities from the database system.

-To support the new partnerships team and have delegated responsibility from time to time, in the absence of the Head of New Partnerships.

-To undertake other duties that may, from time to time, be necessary and compatible with the nature and grade of this post.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

ABOUT BOND

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.

MAIN PURPOSE OF THE JOB

The primary focus of this external-facing role is to ensure that Bond’s member organisations are deeply engaged across a wide-range of Bond services and activities.

Using an account management approach, you will thrive on seeking out, building and nurturing relationships with key job roles at every level within our member organisations, offering them regular support and advice on how to get the most out of their membership of Bond. 

As the first point of contact for Bond members, you will deliver outstanding customer service with a warm, helpful, and confident demeanour, lead meetings with members to understand their needs and identify engagement opportunities, and introduce members to Bond colleagues when appropriate. A firm grasp of the Member Value Proposition is essential, as is the ability to confidently and enthusiastically speak to all aspects of it when interacting with members.

Working alongside the membership and marketing manager, you will help to develop and implement strategies to retain existing members, using data (in Salesforce, our CRM) to inform and tailor our approach including identifying members with low activity or gaps in engagement. You will gather feedback and intel from members through surveys and other mechanisms so that we better understand how and why they value Bond and to identify potential new initiatives and services they may find useful. One of your responsibilities is member renewals (which is integrated with Salesforce), in which you will work with the Salesforce Adviser to ensure that the process is optimised and efficient. You will also regularly compose member emails and newsletters and contribute to Bond reporting and Board papers.

While the role sits in the Communications and Member Services team, it is integral across the organisation. You will regularly meet and collaborate with colleagues across our policy and advocacy, sector transformation and senior leadership teams to possess a thorough understanding their work and the value-add it provides to members. Likewise, your deep comprehension of what members need from Bond will input into Bond’s strategy and membership offer. 

MAIN RESPONSIBILITIES

Member engagement and account management

• Create and implement effective strategies to engage members and keep them involved and interested in Bond’s activities and initiatives.
• Build and nurture relationships with key member audiences to better understand their needs and requirements of Bond and clearly articulate the member value proposition.
• Regularly meet members (predominantly online, but also in person) to discuss their membership and engagement opportunities.
• Ensure the contact data we hold on key member contacts is accurate.
• Coordinate the member renewals process including the communications schedule, automated reminders, reviewing fees and raising invoices.
• Work alongside the membership and marketing manager, Director of CMT and colleagues to develop and implement the member retention strategy, audience profiling work and Member Value Proposition.
• Provide regular communications and updates to member contacts using the Campaign Monitor email marketing tool.
• Contribute ideas to the improvement and development of the membership structures and systems.
• Be the first point of contact for membership queries.

Data analysis and insights

• Monitor, analyse and report on membership activity held in our CRM (Salesforce).
• Use data to understand trends and inform member engagement and service delivery.
• Work with colleagues to ensure that engagement information is logged in our CRM in an accurate and timely manner.
• Support the creation and analysis of member insight surveys.
• Work with team members to ensure that data is held in accordance with Bond’s data protection policy.

PERSON SPECIFICATION

Essential

• Demonstrable experience in a membership focused role within a membership organisation or network.
• An innate tendency and proven track record in establishing and nurturing relationships with contacts at all levels within an organisation.
• Ability to think creatively in devising strategies to engage with diverse stakeholders.
• Experience of organising and leading meetings with stakeholders.
• Experience of using data to gain customer/stakeholder insight and inform strategic decision-making.
• Excellent written and verbal communication skills, showing a high level of competence when interacting and communicating with different audiences.
• High IT and internet proficiency, including CRM systems and databases, MS Office, Word, Excel PowerPoint etc
• Ability to manage multiple tasks with competing deadlines across the team.
• Solutions-focused and problem solving “can do” attitude.
• An understanding of and commitment to the values and objectives of Bond.

Desirable

• Experience of processing membership renewals.
• Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).
• Experience of sales and marketing.

BENEFITS

Bond offers a competitive salary and benefits package including:

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
• 7% pension contributions (staff pay 3.5%) ​
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
• Staff Development days
• Perk Box access
• Employee Assistance Programme
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
• Interest-free season ticket loan

HOW TO APPLY

To apply submit your CV and cover letter outlining why you are the right candidate for this role by midnight on Friday 24th May 2024.

Please note that this advert may close early if a large number of applicants are received.

BOND AND EQUAL OPPORTUNITIES

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.

In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way. 

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.

PRIVACY NOTICE FOR APPLICANTS

Our Privacy notice for applicants can be found by clicking "Apply via Website".

Summary of Role

This is an exciting new role in our Talking Therapies team providing vital support to people in Manchester with common mental health problems. Working alongside counsellors, you will provide wrap-around social and practical support to adults on our waiting list for or who are engaging in Talking Therapy to enable them to address and overcome barriers impacting on their health and wellbeing. You will provide advice, information and guidance on these issues, make onward referrals to specialist advice organisations where necessary and support engagement with these services. 

You will build and maintain relationships with key referrers, such as GP surgeries, to promote the service and facilitate appropriate referrals.

Once trained, you have the exciting task of leading and facilitating a new course within the service: Living Life to the Full™, a CBT-informed group programme designed to support people to improve low mood, overcome stress, sleep better and build confidence. 

This role is subject to an Enhanced DBS Check 

Applications for this role close at 9am on Wednesday 29th May however we will be holding rolling interviews and may close the vacancy early if a successful candidate is appointed. 

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours. 

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website.

How to apply 

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect. 

As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process. 

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

We are looking to recruit an Event Manager as part of the Events team, supporting the organisation and delivery of FIGO events – including the biennial FIGO World Congress, online and regional events, webinars and internal FIGO events – providing world-class programming and an excellent experience to our growing network of stakeholders.

(For further detail about this role, please review the attached Job Description and Person Specification).

We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history. 

Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working.