Senior development officer jobs
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About the role
NHM Unlocked is an ambitious programme to secure the future of our irreplaceable collection, accelerate scientific research and innovation, and enhance our public offer. Made possible by a £201 million government investment, Unlocked will build a new collections digitisation and research centre at Thames Valley Science Park (TVSP), relocate 28 million natural history specimens to the new centre, and a further 10 million to new fit-for-purpose stores at the South Kensington site, capturing digital specimen data that will make the collection available for use by researchers around the world. The programme will not only enhance the UK’s leading role in tackling urgent global challenges, but also unlock the redevelopment of our galleries in South Kensington, transforming our public offer and mission to create advocates for the planet.
The newly created and high-profile role of Project Director, Collections is a rare and career-defining opportunity to lead one of the most significant collection transformation projects in the museum sector. You will inspire and lead multidisciplinary teams responsible for collection moves, storage, datasets and systems to deliver a reorganisation of the collection, driven by collection care and research priorities, that will create the foundations for a new phase of world-leading science, discovery and public engagement. A key part of the programme’s senior leadership team, you will be central to guiding strategic and operational planning for TVSP, turning vision into reality on the build and fit-out projects, and leading the launch of the new centre through to full operation and public opening.
This is a once-in-a-generation chance to shape the future of one of the world’s great natural history collections, helping to create a new centre that will enable ground-breaking research and innovation for generations to come. If you’re excited about the opportunity to make your mark on a project that will redefine how the Natural History Museum cares for, shares and celebrates its world-class collections, we want to hear from you.
About you
The ideal candidate will be a strategic thinker with a background in delivering complex, large-scale projects in the museum, cultural, or heritage sectors, or in similarly dynamic environments where innovation, precision and partnership are key to success. You will be a confident manager of people, capable of inspiring and leading high-performing teams, and adept at bringing together diverse stakeholder groups to deliver meaningful change. Demonstrated excellence in resource and budget management is essential, as is significant experience in procurement, financial and risk management. Experience in delivering construction or fit-out projects, and working with large datasets and systems, is highly desirable. A genuine passion for science, culture and the role of collections in shaping the future will help you thrive in this extraordinary role.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
Find out more here
What we offer
- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
- Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures.
- Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
Hybrid working
We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.
The client requests no contact from agencies or media sales.
Thank you!
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and call. This post is based in PCS Clapham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, London Spine points 33-29
- Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
- PCS Clapham
Successful candidates for the Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Monday 24 November 2025
Interviews will be held in person: Tuesday 9 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1225
Grade: Band 3, London
Salary:
Spine points 33-29
Starting salary £43,715 p.a. rising to £48,846 p.a.
Location: PCS Clapham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1225
Date: November 2025
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Healthcare Partnerships Lead
Hours: 22.5hr hrs per week, (3 days, Tuesday and Friday core days)
Location: Homebased within the UK with a requirement to travel independently and support in person events, conferences and meetings
Reporting to: Director of Programmes and Partnerships
Benefits: Flexible working arrangements, 28 days of annual leave (FTE) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key healthcare professionals and partners and working closely with our Medical Advisor and Information and Research Manager
Salary: £35,000 per annum (FTE)
About the role
Do you have a proven track record of building impactful partnerships in the healthcare sector? Do you want to make a meaningful difference at the world’s leading multiple sclerosis healthy lifestyle charity?
We are seeking a dynamic Healthcare Partnerships Lead, to drive forward our Healthcare Engagement Strategy, ensuring that more people understand the importance of healthy lifestyle in managing MS symptoms and progression. You will lead the development and delivery of initiatives that align with our strategic vision—ensuring that everyone affected by MS knows that hope and possibility exist beyond diagnosis.
Healthcare professionals play a pivotal role in the lives of people with MS. As the first point of contact, they are the primary source of trusted information and support. Given the lifelong nature of MS, these relationships can span decades, making it essential that we engage meaningfully with the healthcare community. By fostering strong partnerships, we can ensure that more professionals are equipped to share evidence-based lifestyle interventions and offer hope from the very beginning.
Why this role matters
Since 2012, Overcoming MS has been at the forefront of promoting an evidence-based approach to the self-management of MS using healthy lifestyle choices alongside medication. Although there is no cure for MS, we help people with MS to live well by making informed lifestyle choices.
Over the past 18 months, we have laid a strong foundation for this work:
· Identifying key barriers to supported self-management in MS.
· Co-developing educational resources to support healthcare professionals
· Piloting projects with healthcare professionals.
· Refining and presenting data to demonstrate the value of our approach.
Now, we are ready to build on that momentum—and we need you to take it further.
Key responsibilities
· Lead the successful delivery of the Healthcare Engagement strategy, identifying and promoting engagement with our key audiences and stakeholders, in accordance with the NHS 10-year plan.
· Raise awareness with healthcare professionals of the importance of healthy lifestyle in managing MS symptoms and disease progression, resulting in expanded access to supported self-management for people with MS.
· Lead the development and delivery of strategic projects that engage healthcare professionals.
· Raise the profile and credibility of Overcoming MS, our information, events and courses, positioning us as the go-to charity for lifestyle and living well with MS.
· Increase the impact of our HCP education module, through our existing partnership with the British Society of Lifestyle Medicine, marketing the education widely, evaluating its benefit to HCPs and strategically reviewing the format, vehicle and content as appropriate.
· Work closely with our internal Evidence Gathering Group, our Medical Advisor, and Information and Research Manager to facilitate the development of the relationship, profile and reach between the charity and the health and social care sectors.
· Develop a wide network of key healthcare professionals to inform our strategy, provide expertise, expert review of materials, and content (podcasts, webinars, blogs)
· Co-produce posters, abstracts and academic articles to present at key conferences.
· Identify and attend key healthcare events and conferences, building networks, partnerships and other resources to increase knowledge and awareness.
Other responsibilities
· Create meaningful engagement with the MS community and healthcare professional partners, widening our reach to support more people with MS.
· Empower people affected by MS and their healthcare professionals to discuss lifestyle modification and the Overcoming MS Program with confidence, improving self-management and health outcomes.
· Identify opportunities for accessing funding streams, working with Fundraising colleagues to diversify our income base.
· Raise our profile within the healthcare environment so that they recommend the charity and will advocate on our behalf.
· As we are a small, busy charity, all staff help with the general running of the organisation in addition to their specific role activities.
What you will bring
· Proven experience in healthcare partnership development and stakeholder engagement.
·Strong understanding of the challenges facing people living with a lifelong condition such as MS, including the emotional, physical, and social impacts along with a strong understanding of the NHS, Public Health and the UK health care policy landscape.
· A proactive, independent professionalism with the ability to problem solve.
· Strategic thinking with a collaborative, hands-on approach
· Strong understanding of health inequalities and community-based health initiatives.
· Excellent communication, presentation and influencing skills.
· Confidence to attend meetings as sole representative of the charity and ability to get oneself there independently.
· Intellectual flexibility, with the ability to embrace and deal with complexity.
· Passion for improving lives through lifestyle and wellness interventions.
· Comfortable working remotely, attending events during evenings and weekends.
· Experience as a senior healthcare lead or similar role (Desirable).
· Experience and knowledge of neurological conditions (Desirable).
First stage interviews to be held online: Wednesday 3rd December and Thursday 4th December
Second stage interviews to be held online: Friday 12th December
Registered Charity
11 - 20
We're here for everyone with MS who wants to take control of their health and wellbeing.
The client requests no contact from agencies or media sales.
Thank you!
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, Regional Spine points 37-33
- Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
- PCS Birmingham
Successful candidates for the post of Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Thursday 20 November 2025
Interviews will be held in person: Thursday 4 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Grade: Band 3, Region
Salary:
Regional Spine points 37-33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: PCS Birmingham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Date: November 2025
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tom's Trust is the UK’s leading charity dedicated to providing psychological support to children and young people with brain and central nervous system tumours and their families. By supporting the whole family, we will help them to create their brightest possible future beyond diagnosis.
As Communications & Marketing Manager, you will lead a small, talented team to deliver impactful campaigns, engaging content, and powerful storytelling that drives fundraising and awareness.
Working closely with the Head of Fundraising & Comms, you’ll shape and deliver our communications strategy, manage PR and digital activity, and ensure brand consistency across all channels. This is an exciting opportunity for an experienced communicator who thrives on collaboration and wants to make a meaningful difference to children and families facing the challenges of brain tumours.
You will work closely with and be managed by the Head of Fundraising & Comms and have line management experience of a f/t Digital Marketing & Comms Officer and p/t PR & Comms Officer.
Please supply a CV and cover letter setting out why you are suitable for the post
Registered Charity
11 - 20
We believe that every child with a brain tumour should have access to the psychological support that they need, as well as their loved ones.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Position: Counselling Manager
Salary: £32,000 pro rata, pension paid at 4% contribution
Hours: 30 hours p/w
Days of work: Flexible but must include Thursdays
Contract Type: Permanent
Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield S3 8LT
Benefits:
-
6.6 weeks annual leave entitlement (25+8 Bank Holidays), with additional days with 2+ years of service
-
4% Pension contribution
-
Monthly independent clinical supervision, contribution towards CPD and pro-rata reimbursement for membership of relevant professional bodies
-
Enhanced sickness pay
-
Employee Life Cover
-
Take your birthday off
-
Salary sacrifice schemes- Holidays, Cycle to Work
Reporting to: Head of Operations (plus funded external clinical supervision)
Direct reports: 2x Senior Counsellors, counselling placement students and volunteers
Collaborating with: Casework Manager, Community Development Manager, Policy, Training and Research Lead
Welcome to the Snowdrop Project:
The Snowdrop Project is the first organisation in the UK to provide long-term, community-based support to survivors of modern slavery and exploitation. We aim to empower survivors of modern slavery and exploitation to recover from their pasts and rebuild their futures. We aim to reduce the risk of re-exploitation, to create and implement models of best practice and to share this knowledge with other agencies and individuals nationally and beyond.
By joining our team, you’ll be part of a kind, passionate, and forward-thinking organisation making a real difference in people’s lives.
About the Snowdrop Project Counselling Service:
The Snowdrop Project Counselling Service stands as a beacon of hope, healing and humanity for survivors of modern slavery and exploitation in South Yorkshire.
Rooted in a trauma-informed, person-centred, and phenomenological philosophy, the service offers a compassionate and holistic approach that honours each individual’s unique journey. By removing barriers to access, fostering long-term therapeutic relationships and integrating innovative bottom-up approach. Snowdrop creates a safe and empowering space where survivors can reclaim their sense of self and agency.
About the Role:
Funded by The National Lottery Reaching Communities, we are looking for a passionate and motivated manager, who is aligned with our clinical approach, to cultivate and grow the counselling service in line with our mission to see survivors of modern slavery and exploitation recover from their experiences and thrive. This role is responsible for leading a team, developing the counselling offer and contributing to systems change within the UK through social policy and research.
What You’ll Be Doing:
- Leading and managing a team of counsellors, promoting reflection, wellbeing and innovation within the service
- Developing our therapeutic service in collaboration with the counselling and Leadership team
- Providing 1:1 therapeutic counselling service for a small number of survivors of modern slavery with complex needs
- Contributing to the development of an evidence base for the service, delivering training and contributing to research
Please see the Job Description document for full details and the Person Specification
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter which details your suitability for the role (please read the instructions for completing the cover letter carefully- incomplete or irrelevant cover letters will be excluded) and answer a question about your right to work in the UK. CVs and cover letters will be screened and candidates will be shortlisted based on these.
We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work.
Please note- we will not be working with recuiters for this post.
Please submit a CV and Cover Letter that addresses all the points detailed in the person specification, giving relevant examples which demonstrate your suitability for the position.
We will be shortlisting for interview based on the below scoring system:
0 – Weak Does not address the essential criteria
1 – Average Addresses part of the essential criteria, provides little detail
2 – Good Addresses the essential criteria, providing some detailed relevant explanations
3 – Excellent Provides a thorough, considered explanation that fully addresses the person specification.
Registered Charity
21 - 50
Empowering survivors of modern slavery to rebuild their lives and thrive
The client requests no contact from agencies or media sales.
Thank you!
Are you looking for a meaningful part-time role where your organisational skills can make a real difference in healthcare? We’re looking for a proactive and detail-oriented Quality Improvement Administrative Assistant to join our supportive Quality Standards for Imaging team which is a collaboration between the Royal College of Radiologists (RCR) and College of Radiographers (CoR).
In this varied and rewarding role, you’ll play a key part in supporting imaging services across the UK as they work towards the Quality Standard for Imaging (QSI), a nationally recognised mark of excellence. From coordinating meetings and events to managing communications and supporting financial processes, your work will help ensure services deliver safe, effective, and person-centred care.
What You’ll Be Doing:
- Supporting imaging services on their QSI journey with accurate record-keeping and communications.
- Coordinating meetings and webinars, including preparing agendas, minutes, and logistics.
- Assisting with the planning and delivery of our annual QSI conference and monthly events.
- Managing financial tracking and administrative tasks with precision.
- Collaborating with internal teams and external stakeholders to keep everything running smoothly.
About You:
- Proven administrative experience, ideally in a team-based environment, with a professional and responsive approach to internal and external contacts.
- Excellent organisational skills, with the ability to manage your own workload, prioritise tasks, and meet deadlines with accuracy and attention to detail.
- Strong communication skills, both written and verbal, with the confidence to engage with a wide range of stakeholders.
- Proficiency in Microsoft Office, and a willingness to learn new systems and tools as needed.
- A proactive and flexible mindset, ready to take initiative and support a variety of projects and events.
- A commitment to quality and service, aligned with our values of continuous improvement and delivering excellent support to healthcare services.
Why Join Us?
You’ll be part of a passionate team committed to improving healthcare quality. We offer a collaborative and inclusive working environment, opportunities for professional development, and the chance to contribute to meaningful change in imaging services across the UK.
How to apply
If this sounds like the role for you, please download the candidate pack or visit our website to find out more along with instructions on how to apply. The closing date for applications is 23.59 on Sunday 16 November 2025.
The client requests no contact from agencies or media sales.
Thank you!
Interim Finance and Resource Director
Location: Hull - hybrid working available
Contract Type: Contract - 9 months fixed term
Hours: Part-time or full-time considered (min 3 days per week)
Salary: £65,000
• Lead the financial strategy for a diverse £6 million+ turnover charity.
• Oversee a unique commercial portfolio, including a Wetherspoon franchise.
• Join a senior team empowering students and shaping their experience.
We are helping a university students' union find a new Finance and Resource Director as they embark on a period of restructure in the Senior Leadership Team. This is a fantastic opportunity for a strategic finance leader to join a complex, values-driven organisation in Hull. If you are looking to combine your financial expertise with purpose-driven work, this role offers a unique challenge.
The role is offered on a 9-month fixed term contract basis with an anticipated start date of early-mid January 2026. The organisation is happy to consider applicants on a part-time basis (min 3 days per week) or on a full-time basis. Hybrid working is offered with at least 50% of the role expected to be office based.
Company Overview
This is a student-led charity with a thriving commercial arm. With a turnover of over £6 million, its portfolio includes the UK's first J D Wetherspoon franchise on a university campus and a successful SPAR supermarket. The organisation has also invested in its spaces, creating a vibrant hub for student life, including a major live gig venue. The organisation is focused on empowering every student by championing their priorities through community organising.
Position Overview
As the Finance and Resource Director, you will be a key member of the Senior Leadership Team. You will provide strategic leadership across Finance, Facilities, and Health and Safety. Your role is vital to ensuring the organisation has the resources to deliver its strategic plan sustainably. You will work closely with the CEO, Trustees, and elected Presidents to drive commercial performance and support the organisation's mission.
Responsibilities
• Lead operational strategy for finance, facilities, and health & safety.
• Develop and deliver the group's long-term financial plan.
• Provide strategic financial guidance to the CEO and Boards.
• Oversee budgeting, forecasting, and annual financial reporting.
• Lead on the production on the annual statutory accounts.
• Manage key relationships with auditors, banks, HMRC, and the external management accountants.
• Ensure robust financial governance and risk management.
• Lead on contract negotiations and ethical investment strategy.
• Champion and role-model the organisation's inclusive culture.
Requirements
• A recognised accountancy qualification (ACCA, CIMA, ACA, or CIPFA).
• Significant senior leadership and management experience.
• Proven experience in strategic financial planning and reporting.
• Experience in developing systems and leading organisational change.
• Excellent communication skills, able to present to board level.
• Strong stakeholder management and relationship-building skills.
• A genuine empathy with the values of a student-led organisation.
• Experience in the charity or higher education sector is desirable.
Benefits
• Generous annual leave of 27 days plus bank holidays and additional leave
• Paid volunteering days to support causes you care about.
• Comprehensive health and wellbeing support.
• Staff discounts across campus and various retail schemes.
• Cycle-to-work scheme and travel perks.
• Access to training and development opportunities.
Alongside these benefits, you will join a supportive and progressive senior team. You will help shape a fun, inclusive, and solution-focused culture, directly improving students' university experience.
Commitment to Diversity
The organisation is committed to building a team that reflects the diversity of its membership and the communities it serves. We actively encourage applications from underrepresented groups, including racially and ethnically minoritised individuals, women, non-binary people, and people with disabilities.
How to Apply
If you are a qualified finance leader looking to apply your skills in a purpose-driven role, please send your CV by the deadline. For an informal conversation about the role, please contact Jamie Reynolds at Marble Mayne Recruitment.
Key dates
Application deadline: Friday 21st November at 12 noon
Interviews: Late November/early December
Start-date: Early-mid January 2026
Thank you!
Job title: Head of Principal Gifts
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)
Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?
Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant team. This is a new position, part of an expansion of our Advancement Division.
As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society.
This is your opportunity to forge the direction of philanthropy at one of the most prestigious universities in the world, building meaningful relationships with high- net-worth individuals and stakeholders who share our vision for impactful change. You will help drive Imperial’s bold and ambitious alumni engagement and fundraising campaign.
Reporting to and working closely with the Director of Development: Principal Gifts and Global, you will have the opportunity to work on transformational gifts – interesting, complex gifts which will build your career.
This position is an exciting opportunity for someone who wants to have a major impact on a world-renowned institution. You will be entrepreneurially minded, not fazed by complexity and ambiguity, and comfortable orchestrating a myriad of stakeholders. We hope to hear from you!
What we can offer you:
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial.
Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Further Information
This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:
- Head of Development, Faculty of Medicine
- Head of Global Development, North America
Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.
Closing date: Midnight on Wednesday 19 November 2025.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Imperial is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter by midnight on Wednesday 19 November 2025.
Thank you!
Estates Manager
Salary: Band 7 - £46,104 to £58,724
Contract Type: Permanent
Hours of work: 37.5 hours per week (with flexibility required and overtime if needed)
About the job role
We have an exciting opportunity for an Estates Manager in our Estates team, working with a range of stakeholders and people who use our services. We are looking for an outstanding individual who has experience in the day-to-day management of our buildings and infrastructure and an ability to manage a dynamic and proactive, forward-looking maintenance environment, including reactive maintenance, water safety, fire safety, and statutory testing. and practical knowledge of CAFM systems and Microsoft systems.
You will also lead on health and safety, ensuring robust compliance, risk management, and safe systems of work across all estate and contractor activities.
About you
You will need:
- Strong technical knowledge of building services, maintenance, and statutory compliance.
- Proven experience managing contractors and planned maintenance programmes in a healthcare or similar environment.
- Confidence using digital systems, including CAFM, Microsoft 365, and data reporting tools.
- Excellent communication and leadership skills to coordinate staff and engage clinical teams.
- A sound understanding of health and safety legislation and the ability to promote a positive safety culture.
- An understanding of hospice care or other healthcare or not-for-profit environments
Where will you work
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity, and as such, it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.
We provide high-quality specialist palliative care for patients with life-limiting illness across East London and the City. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
For further information, and to apply please visit our website.
Closing date: 25 November 2025.
Interviews: 4 December 2025.
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Thank you!
Are you a visionary leader with a passion for wildlife and social justice? Northumberland Wildlife Trust is looking for a dynamic Director of Engagement & Fundraising to help shape a Wilder Future across our region. This is your opportunity to join a forward-thinking charity at a pivotal moment, driving strategic change, growing support, and inspiring action for nature and climate.
Reporting to the CEO, this role forms part of the senior leadership team, which guides strategic development and activity towards achieving NWT’s mission. Key components include income generation from diverse sources, fostering widespread support from communities, partners and businesses, budgetary control, monitoring KPIs and ensuring successful outcomes for people, nature and climate.
You need to be driven and ambitious, demonstrate a clear belief in the work of The Wildlife Trusts.
The role is for 35 hours per week. NWT operates a flexitime system.
This salary starts at £49,890 per annum with a 5% pension contribution
The deadline for applications is 9.00 on 3 December 2025. An application form and full job pack can be found on our website. Please note CV’s will not be accepted.
The client requests no contact from agencies or media sales.
Thank you!
The Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.
What you'll do:
- Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
- Drive continuous service improvement and foster collaboration across teams and partners.
- Build and maintain strategic relationships with key stakeholders to enhance service delivery.
- Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance.
See the job pack for full details.
Registered Charity
51 - 100
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about justice, equity, and inclusion? Do you have the vision and leadership to help shape a Church that truly reflects the diversity of its people?
The Methodist Church in Britain is seeking a Director for Inclusion to lead and champion our commitment to becoming a fully inclusive, justice-seeking, evangelistic and growing Church. This pivotal role will provide strategic direction and expert guidance to embed the principles of Justice, Dignity and Solidarity (JDS) across the Connexion, in alignment with the God for All and Justice-Seeking Church strategies.
Key Responsibilities:
- Lead the implementation and development of the JDS strategy across the Connexion.
- Advise the Conference, Connexional Council, and JDS Committee on inclusion-related strategy and policy.
- Line manage the JDS Programme Coordinator and oversee support for District EDI Officers and Solidarity Circle Coordinators.
- Drive cultural and systemic change within the Church to promote greater representation and participation.
- Represent the Methodist Church in external EDI forums and foster ecumenical partnerships.
- Collaborate with HR and colleagues together with key stakeholders on benchmarking, training, and data analysis related to EDI.
About You:
You will be a strategic thinker and compassionate leader, with:
- A degree-level education and demonstrable experience in EDI leadership.
- Proven ability to influence change, manage complex projects, and communicate effectively across diverse audiences.
- A deep understanding of inclusion within faith-based contexts, and a commitment to the mission of the Methodist Church.
- Excellent interpersonal, theological reflection, and presentation skills.
- Willingness to work flexibly, including occasional evenings and weekends.
Why Join Us?
This is a unique opportunity to make a lasting impact on the life and witness of the Methodist Church. You’ll be part of a passionate team working to ensure that justice, dignity and solidarity are at the heart of everything we do
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 24 November 2025
Interviews will be held in London on: 9 December 2025
Registered Charity
101 - 500
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Thank you!
The Bumblebee Conservation Trust (the Trust) is recruiting a part-time HR Manager.
The purpose of this role is to manage and develop all core HR functions, supporting employees and the organisation and ensuring the delivery of HR services which are efficient, inclusive and aligned to the Trust values.
Based on the developing People Strategy, the HR team deliver a wide range of HR projects for continuous improvement. This is an exciting opportunity to make a positive difference in a friendly, highly focussed organisation with an important mission.
The role will line manage the Senior HR Officer and oversees HR operations, recruitment, policy development, staff development, wellbeing, EEDI and remuneration processes. The post provides an advisory service to the senior management team and will have the opportunity to play a key role within many of the Trust teams.
You will be CIPD level 5 qualified or working towards, and be able to demonstrate previous relevant experience of working at HR Manager level in which you will have delivered the full range of generalist HR operations. You will hold skills in relationship building, communication, project management and organisation together with good knowledge of employment law and digital systems utilisation.
Please refer to the job description and person specification on the webiste for more details of the role.
This is a part-time post for 21 hours per week across 3 days. A flexitime system is in place. This post will be employed on a permanent basis and is homeworking.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
Thank you!
Job Purpose
Lead and develop the charity’s HR and Volunteering functions (People) to foster a positive, engaging, and inclusive work environment, in line with the organisation’s values and EDI objectives
Key Tasks
Leadership
• Work with the People Sub-Committee (PSC) and SMT to develop and implement organisational people strategies and plans to support the delivery of our organisational strategy for older people.
• Have responsibility for our progress against these plans; measure and report this to PSC and SMT, including by administering our annual people survey, volunteer survey and trustee survey. Identify areas that require improvement and make recommendations for change.
People management
• Oversee People-related policies and procedures, ensuring compliance with UK employment law and best practices.
• Support the development and implementation of Learning and Development (L&D) initiatives.
• Provide support and guidance to those in line management roles within the organisation including on performance management issues and processes.
• Provide line management and support to the Community and Volunteer Manager, ensuring 6 their work aligns with organisational priorities.
• Manage complex employee relations cases, including grievances, disciplinary actions, and change management.
Administration
• Ensure all employee compliance requirements are met, including DBS checks, right to work documentation, and up-to-date staff records.
• Work with the DFO to ensure accurate and timely monthly payroll processing)
Quality
• Ensure that AUKEL’s People policies and procedure are in compliance with the Charity Quality Standard.
• Strive for excellence through the people in the organisation.
Liaison
• To participate to the National Age UK HR network to exchange insight and learn good practice.
• To liaise with our Solicitor team to ensure compliance when managing complex cases.
• To represent AUKEL and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.
• To attend relevant HR/ Employment Law seminars or work groups as the AUKEL HR ambassador.
General
• To meet regularly with the CEO for support, supervision and appraisal.
• To attend team and staff meetings, as required.
• To undertake any other duties within the competence of the post holder as may be required
from time to time for the continued smooth running of Age UK East London.
• To undertake any training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional links
• This role reports directly to the CEO
• Excellent working relationship with SMT and Finance team.
• Close working relationship is needed with the Operations Coordinator and the Executive and Governance Coordinator.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Significant experience of a Generalist HR role including managing employee relations in compliance with UK employment law.
• Experience in collaboratively developing policies and procedures.
• Experience in working collaboratively with managers to provide both constructive feedback and support to staff.
• Experience of line management and developing staff or volunteers.
Desirable
• Experience of working with volunteers
• Experience of reporting directly to a Trustees Board.
Knowledge & Understanding
Essential
• Strong understanding of diversity, equity, and inclusion principles and practice across People Functions.
• Degree in Human Resource
Desirable
• Management or have acquired the equivalent CIPD level through experience assessment (or working towards same)
• Knowledge of Health and Safety as it relates to the HR function
• HR data system/ data bases (preferably Sage HR).
• Confidence in using Office365 including Microsoft forms.
Skills/Attributes
• Excellent verbal and written communication including ability to write reports and present to different stakeholder groups.
• Ability to collect and analyse data to extract insights and trends to make informed decisions.
• Intermediate IT skills including using of Microsoft form and polls.
• Professional and proactive approach which instils confidence, trust and motivates others
Desirable
• Mediation skills
• Conflict Management skills
• Values-driven and aligned with the mission of the charity.
• Empathetic, with a strong commitment to employee and volunteer well-being.
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• This post is required to ensure to undertake regular CPD to ensure that their working knowledge is up to date with
changes in employment law and HR best practice.
• Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.