Senior Development Officer Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Fundraising Development Manager
Fixed-Term, (Maternity Cover) Part-Time, Term-Time only
15 hours per week (flexible)
Pay Scale : H8, point 23 to H9, point 28 (dependent on experience)
Required : April / May 2024
We are seeking a knowledgeable individual to oversee the Fundraising Development Manager position for a fixed-term, covering maternity leave. The successful applicant will have some professional experience of fundraising and/or education development, together with experience of developing good working relationships with a wide range of internal and external stakeholders.
If you have enthusiasm for fundraising and would like to be involved in helping us in continuing this important work for our school, please get in touch.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This posts is restricted to women only as a genuine occupational requirement under Schedule 9 of the Equality Act 2010. We are looking for someone with a Lived Experience of Maternal Mental illness or emotional wellbeing needs to joins our award winning team as our Operations Manager. Responsible for
§ To provide operational leadership, management, performance review, maintain quality, monitoring, improve ways of working, develop staff and lead the development and implementation of the MfM Services for the benefit of our clients.
§ Representing MfM at a senior and strategic level with external partners.
§ Support and build strategic direction for MFM.
§ Deputise for the CEO and to ensure that current and future operations continue on a sustainable and viable basis and can evidence positive outcomes and value
§ Work as a member of the Senior Leadership Team to develop, grow and sustain MfM.
§ Managing the office and the staff team and any of their direct reports to include volunteers, sessional workers and placement students.
§ Manage and develop the Volunteer Program.
§ Communicating and liaising with the internal staff/volunteer team and external agencies and services to include liaising with other mental health/ maternity care service providers and VCSE organisations to cross-refer.
§ Delivering training sessions for staff and volunteer, sessional workers and placements.
§ Managing regular Co-ordinators meetings
§ Offering quarterly management supervision to staff team.
§ Offering regular management supervision group for volunteers.
§ Assist with the co-ordinating of supervision arrangements for the Staff team and placement students.
§ Publicise service across Bristol, North Somerset and South Gloucestershire
§ Demonstrate an ability to empathise, encourage and support women towards recovery.
§ Promote MfM services to women during activities, as appropriate.
§ Collect and collate data, arrange for completion of monitoring and evaluation forms. Write timely reports giving feedback on the services for the CEO and for project funders.
§ Work in close collaboration with MfM colleagues in the development of the services to act in the best interests of MfM at all times.
§ Triage and manage the waiting lists for the services.
§ Supporting women as required within project work.
Supported families affected by maternal/perinatal mental illness (PMH) across Bristol, South Gloucestershire and North Somerset
The client requests no contact from agencies or media sales.
ROLE PURPOSE
This position involves identifying and prioritising potential donors capable of making significant contributions to help us deliver a range of projects aimed at enhancing the student experience and supporting the local community. By providing the Development and Fundraising Team with tailored and insightful research, this role will enhance the prospect funding pipeline and facilitate the cultivation of a diverse pools of donors, including individuals, grant-making trusts, and companies. This role will also manage a well-structured stewardship program for donors. Responsibilities include promptly acknowledging donations, creating personalised impact reports, and overseeing bi-annual events which recognise and celebrate their support.
PRINCIPAL ACCOUNTABILITIES
· To maintain and develop the University’s database of fundraising prospects through proactive identification, analysis, and segmentation, (individual and aggregate) record updating, and original research, including the identification of new prospects.
· To prepare prospect profiles (which may include wealth ratings), and work with relationship managers to devise appropriate tailored cultivation and solicitation plans, enabling appropriately targeted fundraising asks.
· To develop and manage reporting in the database across fundraising portfolios to help ensure prospects are strategically moving along the prospect pipeline towards major gift solicitation • To produce and provide due-diligence reports on prospective donors as part of the University’s gift acceptance procedures.
· To deliver an annual donor recognition event to acknowledge and celebrate the support of the University’s most generous supporters.
· To organise smaller bespoke events for higher level donors to the university, for example, site visits to project sites and/or opportunities to meet student beneficiaries.
· To write insightful and impactful bespoke reports for donors supporting the University, ensuring reports demonstrate the positive impact of support and encourage repeat gift solicitation from the fundraising team.
· To keep abreast of regulations, including the Privacy and Electronic Communications Regulations (PECR) and the General Data Protection Regulations (GDPR) ensuring that all prospect research and cultivation is compliant and understood by fundraisers.
· To undertake any other duties as appropriate within their competence, as required by their Head of Unit from time to time.
CONTEXT
The primary purpose of the Development team is to secure philanthropic income to support the delivery of the University’s Being Westminster 2022-2029 strategy. The Development team forms part of the Global Recruitment, Admissions, Marketing and Communications (GRAMC) directorate. The team also works closely with the Business Engagement Directorate to deliver an integrated approach to the University’s relationships with its key external stakeholders. The Development team collaborates with the Alumni Relations team to inspire and engage the University of Westminster’s vibrant, global community of alumni and supporters to build lifelong and mutually beneficial relationships with the institution.
DIMENSIONS
· The role has no budgetary responsibility.
· This role will be expected to manage a varied workload with limited, direct supervision.
· The post holder will be expected to support key GRAMC activity which may include some unsocial working hours.
PERSON SPECIFICATION
QUALIFICATIONS
Essential
· Educated to degree level.
· Membership in a relevant professional body (e.g. CASE)
TRAINING AND EXPERIENCE
Essential
· Experience researching potential funders/prospects or investors using a range of sources and analysing and synthesising findings.
· Familiarity with a range of tools and information sources useful to prospect research
· Strong working knowledge of fundraising and understanding of the fundraising and gift management process.
· Experience of working with CRM systems
· Experience in working with large and complex sets of data; analyzing and communicating key findings in an understandable way
· Experience in handling confidential data with tact and discretion, with good practical knowledge of the Data Protection Act
· To understand individual health and safety responsibilities and an awareness of the risks in the work environment, together with their potential impact on both individual work and that of others.
· Experience in delivering events that recognize and acknowledge key stakeholders thoughtfully and creatively.
Desirable
· Experience working within a Development and Alumni Relations/Advancement function within a UK HEI
· Experience of The Raiser’s Edge
· Thorough knowledge of the General Data Protection Regulations (GDPR)
APTITUDES, ABILITIES AND PERSONAL ATTRIBUTES
Essential
· Excellent interpersonal, networking, and verbal communication skills and proven credibility in engaging senior internal and external stakeholders, clients, and donors
· Strong writing skills and the ability to write compelling and insightful reports that demonstrate impact.
· Ability to work well under pressure and to successfully manage several projects simultaneously, to deadline.
· MS Office proficiency and experience with Excel spreadsheets
· Excellent organizational skills, methodical approach, and attention to detail
· High attention to detail
· Fully committed to contributing to a stimulating learning and working environment that is supportive and fair, based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.
· A proven record of working cooperatively and flexibly as part of a team.
· Commitment to the role of philanthropy within a university setting
· Resilient and tenacious
· Self-starter, able to act on own initiative.
· The post holder will be expected to work unsocial hours on occasion.
HOW TO APPLY
To apply for this vacancy, please visit our vacancies page where you will be able to download our application form template. You will then be requested to complete a quick registration before being able to upload the completed application form and any supporting documentation.
Applications should include:
· A concise statement in support (ideally no longer than two pages), addressing the criteria in the Person Specification and motivation for applying.
· You may also include an up-to-date curriculum vitae;
· names and contact details of two referees (although referees will only be approached at the offer stage).
The deadline for receipt of applications is midnight on 8 June 2024.
Interviews will take place on 19 June 2024.
An appointment will be made subject to proof of eligibility to work in the UK and satisfactory references being obtained.
At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.
We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.
The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.
OUR BENEFITS
The University offers a range of well-being and work-life balance benefits to recognise and reward the essential contribution our colleagues make to success and growth. Our benefits are inclusive for colleagues of all backgrounds including LGBTQ+ colleagues, disabled colleagues, pregnant colleagues, parents, and carers, as well as colleagues of all genders, ages, ethnicities, nationalities, religions and beliefs, and marriage and civil partnership status.
· 35 days annual leave per year, plus bank/national holidays and University of Westminster closure days (pro-rata for part-time staff).
· A generous occupational pension scheme.
· Annual incremental progression and/or cost of living reviews.
· Generous maternity, paternity, and adoption leave.
· Flexible working and smart working.
· Learning and development opportunities.
· Free membership rates for a wide range of sporting facilities, including gyms at Regent Street and Harrow campuses, as well as the Chiswick Sports Ground.
· Employee assistance programme.
· The opportunity to participate in other attractive employee benefit schemes such as Cycle to Work, Eye Care Vouchers, Season Ticket Loans, and Give As You Earn.
The client requests no contact from agencies or media sales.
For more than 50 years, the British Dyslexia Association (BDA) has been the voice of people living with dyslexia. We aim to influence government and other institutions to promote a dyslexia friendly society that enables dyslexic people of all ages to reach their full potential. The BDA is established as the leading dyslexia charity in the UK.
Unfortunately, the need for our support and services is high. Although awareness of dyslexia and other specific learning difficulties has grown, there are ongoing and widening gaps in access to the identification of dyslexia and the provision of expert learning support. Our national Helpline is busier than ever, supporting almost 5,500 people each year, reminding us on a daily basis why we must keep fighting for the rights of our beneficiaries.
Against a challenging backdrop for so many organisations, last financial year we saw continued growth in income from fundraising and training. We invested in growing our team and identified five strategic objectives for the period 2023-2026, and activities are currently underway to deliver these priorities. Our next CEO will continue to oversee these whilst laying the foundations for our next strategy cycle which we intend to publish in 2026. As such, the timing of this appointment allows the successful candidate the opportunity to work with the Board and other key stakeholders to articulate the long-term vision for our charity, establishing a plan that enables us to expand our reach and deepen our programmes.
The role of CEO at the BDA is one of both challenge and immense reward, offering the chance to lead a passionate and skilled team dedicated to making a tangible difference in society. The ideal candidate will bring strategic thinking, leadership experience and a commitment to promoting inclusion for our beneficiaries in education, in work and in life. The successful candidate will also need to demonstrate their financial acumen and business development and delivery skills, as achieving our mission will depend on financial security and sustainability.
We are excited about the next stage in our development as a charity and the opportunity to support even more people with dyslexia to reach their full potential. If you would like to be part of that journey, then we would love to hear from you.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley or Natalie Sanders at Tall Roots.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a difference? Do you thrive in a dynamic environment where your voice can shape policy and bring about change? Join our team at the Motor Neurone Disease (MND) Association as a Senior Public Affairs Adviser: Westminster. This role is pivotal in ensuring everyone impacted by MND receives the care and support they deserve.
You'll work closely with the Public Affairs Manager to drive forward our public affairs priorities and pro-actively identify opportunities to influence party political debates, legislation and select committees in relation to the Association's vital work. From drafting impactful briefings to building relationships with decision-makers, you'll be at the forefront of our advocacy efforts.
Ensuring a coordinated approach to our parliamentary work at Westminster and locally, your responsibilities include supporting parliamentary inquiries, coordinating our presence at political conferences. You will identify and develop effective links with key parliamentarians, influencers, and decision makers whose remit may impact the sphere of our work, including, senior civil servants.
Additionally, you'll help empower our campaigning volunteers and regional staff to engage with local decision-makers effectively. Your role will also contribute to shaping our strategies and plans, ensuring that our advocacy efforts remain impactful and aligned with our purpose, mission and 5 promises.
Located in London, with flexibility for hybrid working, this role offers an exciting opportunity to drive positive change in the lives of those affected by MND.
If you're ready to use your expertise to make a real difference, we want to hear from you. Join us to drive positive change for people living with and affected by MND.
Hybrid Working Expectations: Flexibility to attend the London office when required to meet business needs.
What are we looking for?
A thorough understanding of parliamentary processes and procedures, with previous experience in public affairs within a voluntary organisation.
Experience of working with Parliamentarians. You should also demonstrate proficiency in supporting volunteers and coordinating events.
Excellent communication skills are paramount, allowing you to interact and influence with stakeholders and diverse audiences across all levels including politicians and volunteers. As a team player and networker, you'll thrive in collaborative environments.
Additionally, strong IT skills, including database management and use of social media, is vital.
Flexibility for occasional evening and weekend work, as well as travel to external meetings, is required.
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- A thorough understanding of parliamentary processes and procedures.
- Demonstrable public affairs experience within a voluntary organisation.
- Experience of working with Parliamentarians.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Main Responsibilities:
Plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs
Lead and line manage a team of workers and volunteers, and to assist in the recruitment and training of the Disability sessional team
To coordinate and take responsibility for the planning, allocation of places, and staffing to ensure safe delivery of Short Breaks clubs
Have responsibility for processing of new referrals, initial assessments and individual care plans and any associated risk assessments
To develop strategies and behavioural support plans for young people attending activities and access YMCA Disability Services
To be aware of Ofsted requirements and ensure Short Breaks clubs for children are compliant, with ongoing monitoring
Administer medication for children and young people with health needs and undergo relevant training and transfer this knowledge onto the staff team
Work closely with individual children and young people and their families to identify a range of social, recreational and leisure activities to meet the needs of young people and children
Ensure that all young people are made to feel valued and enabled to develop and improve self-esteem, life skills, self-confidence and positive experiences
To gain young people’s feedback and capture their voice in shaping and evaluating future club sessions
Work as part of the delivery team, initiate programmed activities, alongside additional opportunities
To be responsible for the Health and Safety of children, young people and staff, above all, ensuring that Safeguarding Children and Safeguarding Adults at Risk policies are adhered to
Provide information, guidance and advice for parent/carers about local services for young people and families
Attend and participate in relevant internal/external meetings and forums related to the CYP services activities
To provide operational Coordinator cover for other Disability Services or locations as required
To undertake the role of Duty Officer at the Sovereign Centre, at times to be agreed with Disability Services Manager
Undertake any other duties and responsibilities reasonably requested by the Disability Services ManagerTop of Form
DESCRIPTION
Job Purpose:To coordinate and deliver an exciting range of Short Breaks activity clubs for children and young people aged5 - 17 with additional needs and disabilities at weekends and school holidays.
Hours of work:35 hours per week including one evening per week.
Term time hours: Wednesday – Sunday 09:00 – 17:00 or Tuesday – Saturday 09:00 – 17:00
School holidays hours: Monday – Friday 09:00 – 17:00
Location : Based at YMCA Sovereign Centre, Slipshatch Road, Reigate, RH2 8HA. Managing Short Breaks Schemes located in Epsom.
Annual leave:Starting allowance - 25 days plus Bank Holidays
NB: School holidays are key delivery periods and annual leave is not usually agreed during these periods.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: Wednesday 15 May 2024 9am
Interviews are scheduled : Week commencing Monday 20 May 2024
Senior Policy Officer - Protected Areas & Nature Recovery
Reference: FEB20247208
Location: Edinburgh
Salary: £38,389.00 - £41,212.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
The successful candidate can be based remotely, and will be expected to travel to Edinburgh regularly (at least once per week, sometimes more) for meetings, and elsewhere in the UK occasionally.
Use your policy skills to help nature’s recovery!
This is a critical time for nature. Biodiversity is in crisis. More than ever, we need to keep rigorously protecting the best places for nature we have left. But we also need to do much more to restore nature and to help it recover within and beyond these places.
European sites, SSSIs and other protected areas have been vital strongholds for nature in Scotland.
This role will lead our work making sure these protected areas, our best places for birds and wildlife, continue to be properly protected, monitored, and managed.It will also lead our work to make sure these places are bigger, better, and more joined up in future, helping nature’s recovery and tackling climate change.
About this role:
This role will lead the development of RSPB Scotland policy positions and advocate them effectively to decision makers at a senior level, influencing government policies and legislation to strengthen and deliver better outcomes for nature through networks of protected areas across Scotland. You will also play a key role in protected sites policy development and advocacy, working directly with government, public bodies, and businesses, as well as with RSPB colleagues and our partners across the UK. You will have the opportunity to work closely with RSPB Scotland’s policy, campaigns, communications and on-the-ground conservation staff, putting policy into practice.
Essential skills, knowledge and experience:
- Degree level qualification in a relevant subject or ability to show equivalent ability through work experience.
- A good understanding of environment/biodiversity legislation, public policy and its implications for conservation practice in relation to protected areas and protected landscapes.
- A good understanding of Scotland’s governmental and political institutions relevant to protected areas and landscapes.
- A good understanding of the role of public facing communications/campaigns in supporting policy advocacy.
- Able to analyse complex issues in a fast paced environment coupled with well-honed political acumen.
- Effective negotiation and influencing skills relevant to role.
- Excellent communication skills (verbal, written and presentational), including an ability to speak confidently and cogently in public to a variety of audiences, including those with opposing views.
- Strong time management, prioritisation and organisational skills.
- Able to form effective teams (both internal and external) and work effectively as a team leader and as a team player.
- Proven experience of operating effectively in a policy and or advocacy role.
This is a permanent post within the RSPB Scotland Policy Team and this will be a fantastic opportunity for a passionate and motivated person to develop expertise in this hugely rewarding area of work.
Closing date: 23:59, Sun, 26th May 2024
We are looking to conduct interviews for this position from week commencing 10th June 2024.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
1. Background
The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries (L&MICs). We provide guidance and support to produce impact evaluations and associated formative evaluations; systematic reviews and syntheses, evidence gap maps and support for using that evidence in decision-making and capacity development. Our work encompasses a wide range of topics, sectors and themes, including but not limited to health, nutrition, education, agriculture, governance, microfinance, climate change, humanitarian interventions, and social protection. 3ie is registered as a non-governmental organization in the United States. It has offices in New Delhi, London and Washington, DC.
The Contracts and Compliance Officer will support 3ie’s efforts in contract, compliance, safeguarding and risk management guidance and oversight with an emphasis on providing direct billable compliance support to the FCDO Research Commissioning Centre (RCC). The Officer will work closely with various teams across the organization including project, business development, finance, and senior management teams to develop and implement compliance processes, tools, resources, and best practices, provide quality control, and build staff capacity in compliance and risk management. The Contracts and Compliance Officer will report directly to the Cost and Pricing Controller with informal reporting to the RCC Sr. Programme Manager.
2. Key Responsibilities
2.1 FCDO RCC Contracting, Compliance and Risk Management
- Draft, review, and negotiate contracts and grants for sub awardees delivering work under the RCC.
- Support strategies and systems to respond to FCDO and/or RCC project team requests for new research commissions, project related questions, and general advisory services providing information and interpretation on a broad range of topics including contract and subcontracting regulations, compliance procedures, management, and risk mitigation.
- Provide safeguarding leadership, including implementation of best practices for the RCC, review of downstream partner policies and practices, audit of safeguarding procedures, etc.
- Identify and propose mitigation strategies for RCC operational, financial, and other compliance gaps that pose risk to the project and/or 3ie.
- Review and provide guidance on proposed amendments to the RCC accountable grant agreement and daft RCC related subcontracts, sub-grants, amendments, services agreements, and independent contractor agreements.
- Draft and/or support development of approval requests and other donor correspondence related to procurement, grant, consultant, or other contractual actions.
2.2 Organizational Compliance and Risk Management
- Serve as the primary resource and subject matter expert on FCDO contracts, risk, and compliance to ensure quality control and guidance in order to maintain consistent approaches and implement best practices across 3ie’s FCDO portfolio.
- Stay updated on changes in FCDO and other donor rules, regulations, and industry wide compliance best practices.
- Support the development and implementation of 3ie internal policies and procedures to enhance contract and grant compliance. This includes but is not limited to reviewing, analyzing, and making recommendations to current policies, processes, and internal controls to ensure effective and efficient identification and mitigation of noncompliance and risks.
- Recommend improvements to the corporate authorities structure, file/recordkeeping processes, as well as support senior management in organizational risk management.
- Support the development and maintenance of a repository of contract and grant compliance best practices, innovative approaches, guidance documents, and tools.
- Contribute to increasing staff awareness and capacity of donor regulations, 3ie policies, tools, templates, and procedures through formal and ad hoc trainings and development of guidance materials
- Conduct internal compliance audits.
- Assist with ad hoc compliance related tasks as required.
2.3 Business Development
- Review tenders, assist with development of questions and/or responses to tends, and provide ad hoc proposal development needs ensuring consistency with corporate policies and strategies, relevant regulations, and FCDO requirements.
- Support review and negotiation process for new FCDO awards.
3. Qualifications and Skills
- Undergraduate degree in relevant field
- 3-5 years (Officer) or 5+ years (Sr. Officer) of experience in direct contract administration or compliance, preferably with FCDO and/or a mix of bilateral (USAID, GIZ, NORAD), multilateral (UN, World Bank), and foundations (BMGF, GAVI) in the international development context
- Strong knowledge and understanding of FCDO and/or other bilateral and multilateral rules, regulations, and policies required
- Experience with a wide variety of grants, contracts, and subcontract types and methodologies (commercial contracts, accountable grants, framework agreements, hybrid agreements/contracts)
- Experience managing payment by results or performance-based contracts.
- Experience developing and delivering participatory trainings on compliance, regulations, and policies
- Demonstrated experience in conducting internal compliance audits preferred
- Experience with various business development processes including cost and pricing, recruitment, contract negotiations, and/or writing preferred
4. Eligibility
We will recruit one or more individuals, preferably with the right to work in the UK.
3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and differently abled persons to apply.
5. Terms of Employment
Candidates should be available to start work as soon as possible. 3ie offers competitive remuneration based on location, experience and qualifications.
Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
6. How to apply
Your application package must include the following*:
- A cover letter, highlighting your experience relevant to the terms of reference. It is mandatory to include information about your work authorization for the US/UK/ India, else it will be considered as incomplete;
- Curriculum vitae along with names and contact information for at least three professional references.
Applications will be reviewed on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted.
*Incomplete applications will not be considered
The client requests no contact from agencies or media sales.
We are looking for a Senior Retention Manager for a 9 month contract with an incredible youth charity, to lead the IG & MD retention team.
This is a hybrid role with 1-2 days a week in the London office.
The Charity
A vibrant and collaborative youth charity, dedicated to providing young people with access to resources that enable them to thrive in life.
You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering a fantastic benefits package, including 30 days annual leave plus bank holidays, a competitive pension scheme as well as much more.
The Role
Be responsible for the day-to-day management of the Rentention team including the Major Donor Manager, IG Senior Fundraising Officers and IG Fundraising Officer.
Be responsible for the delivery of the cash appeal programme as well as the stewardship and development of regular givers.
Lead the merger of the major donor and mid level retention programmes and oversee the management of retained major donors.
Optimise the mix of marketing channels, appeals/products and audiences to meet supporter volume and lifetime value targets.
The Candidate
In depth, expert knowledge of individual giving or direct marketing.
Significant experience of line management.
Strong direct and digital marketing technical experience and skills including creative development, complex print management, media buying for large scale campaigns, optimising, managing and reporting for digital marketing.
Major Donor expeirnce not essential, mid value experince desirable.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Winchester / Hybrid (minimum of 1-2 in the office per week)
We are working in partnership with Hampshire Cultural Trust (HCT), who were established as an independent charity in 2014. HCT operate visitor attractions, galleries, museums, and arts centres across Hampshire, and are responsible for conserving and maintaining one of the largest and most significant regional collections of historical artefacts in the country. Their charitable purpose is to change lives through culture, both for Hampshire’s residents and for visitors to the county, placing particular emphasis on reaching individuals, groups and communities who are vulnerable or disadvantaged, breaking down barriers of access to arts and culture.
HCT are now seeking to appoint a Director of Development to lead and deliver a trust-wide strategic approach to fundraising, in alignment with organisational needs and priorities. The director will develop and lead a high performing team and will be responsible for growing income from a range of sources, including trusts and grants, individual giving and developing a philanthropy programme based on a portfolio of designated funds to support strategic projects and ongoing revenue funding. This role sits on the SLT, with shared responsibility for setting and realising the organisation’s goals, strategic priorities, and business plan.
The successful candidate must be able to demonstrate:
- Significant experience in fundraising, including developing and implementing successful development strategies and securing income from a wide range of sources.
- Significant experience in securing philanthropic gifts at the five and six figure level.
- Strong track record in developing successful proposals and securing grants from trusts and statutory funders, with an ability to convey information in a concise, relevant, and compelling way.
- Experience of managing and developing high-performing teams, and senior stakeholder relationships, including donors and funders.
- Good working knowledge of charity finance, budgeting, and reporting.
We are seeking a strategic and operational fundraiser, with an entrepreneurial and collaborative mindset, and the ability to persuade and influence, and lead and develop.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date: Sunday 5 May 2024
Charisma interviews must be completed by: Friday 10 May, prior to shortlisting on Monday 13 May 2024.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role: Senior Fundraising Manager
Salary: £42,000
Hours: Full time 37.5 hours per week
Contract type: Permanent
Location: Bath, with opportunities for hybrid working
Additional information:
- Occasional evenings and weekends
- Travel across the South West may be required on occasion
The Role:
Fundraising at Julian House is stepping into its next phase of growth, and we are looking for a strategic and innovative Senior Fundraising Manager to lead the team to new heights.
Fundraising generates vital income for the charity, helping us to provide life-changing and life-saving support for vulnerable people across the South West. We are looking for someone who can grow income across a range of streams in support of this mission, with a focus on regular giving, major donors, corporate partnerships, and legacies.
You will be leading a small team of committed, creative fundraisers, with the autonomy to establish new work streams from scratch and develop your team to help you deliver ambitious strategies and campaigns.
This is an exciting time to be joining Julian House, as the charity seeks to establish itself as a significant, force for tackling social exclusion across the South West. The Senior Fundraising Manager will play a pivotal role in this by developing new, high-impact relationships with individuals, businesses and trusts which generate meaningful income for the charity.
Responsibilities include:
- Managing our wide-ranging fundraising portfolio, working with your team to maintain our existing supporter base and recruit new supporters for Julian House from across the South West.
- Working with the Fundraising and Marketing Director to develop new strategies for growth from regular givers, major donors, legacies, and corporate partnerships.
- Working with your team to bring new strategies to life, upskilling them to deliver as required.
- Building and stewarding relationships with high-value supporters (individuals, corporates and trusts) to secure sustainable income.
- Creating and delivering inspiring annual fundraising appeals with your team which generate substantial income for the charity.
- Overseeing a calendar of fundraising events and community engagement in our Bath heartlands.
- Ensuring that the Donorfy CRM system is being used to its full potential to track performance of fundraising; target campaigns according to supporter profile; and report on the data we capture to shape current and future activity.
Qualifications / Requirements:
- Significant knowledge and experience of a wide range of fundraising; with a demonstrable track record of growing income in at least two of our fundraising growth areas: legacies, major donors, corporate partnerships or regular givers.
- Experience of leading and implementing strategies, including setting and overseeing strategic projects led by others.
- Experience of using CRM systems to their full potential, interpreting donor data, analysing findings and making decisions based on your analysis. Knowledge and experience of the Donorfy platform is desirable, but not essential.
- Knowledge of the homelessness or social inclusion sectors would be desirable, but not essential.
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
The client requests no contact from agencies or media sales.
Senior Project Manager - Minsmere Mitigation
Reference: APR20248817
Location: Minsmere
Salary: £38,389.00 - £41,212.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave
Duration: 36 months
This is a fixed-term, full-time contract for 36 months for 37.5 hours per week. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
We are looking for an energetic, insightful and organised person to help us deliver a resilience project to mitigate the impacts of the Sizewell C development on the visitor experience at RSPB Minsmere.
What’s the role about?
This is a stimulating role which represents an important opportunity to make a significant and direct contribution to enhancing the visitor infrastructure at a flagship RSPB reserve and a key visitor destination on the Suffolk Coast. We’re looking for someone with an understanding of how to prioritise, plan and deliver visitor infrastructure projects.
We need someone who is highly organised and has a good attention to detail. This role requires a collaborative approach, which combines the ability to adapt to changing priorities and work under pressure, while working under your own initiative to achieve results to tight deadlines.
Minsmere is one of the most famous bird reserves in the UK and one of RSPB’s most popular reserves. The reserve borders the Sizewell Estate where SZC Co plans to build a new nuclear power station, Sizewell C. The RSPB led a campaign against the potential threats of the Sizewell C development called LoveMinsmere, bringing people together to demonstrate the value of and concern for the reserve and its wildlife.
In July 2022, the UK government approved the application to build Sizewell C, after a lengthy planning process and Examination. As part of the approval, a Resilience Fund was set up for mitigation of the impacts on visitors to RSPB Minsmere.
These impacts will begin as soon as works commence and last for the construction period (currently estimated to last 12 years). This project will enable RSPB Minsmere to maintain a great visitor experience despite these changes.
The Senior Project Manager will manage a series of infrastructure projects funded by the Resilience Fund. Initially, they will work with the Minsmere team to develop a costed programme of works with agreed priority projects. They’ll then manage consultants and contractors to deliver that plan on the ground.
About the project
Vision: RSPB Minsmere offers an exceptional visitor experience despite the Sizewell C construction works.
Objectives: By Feb 2027, RSPB Minsmere has improved infrastructure that enhances the visitor experience and mitigates the impacts of Sizewell C on the visitor experience.
Outcomes: Maintained quality of visitor experience, retaining the reserve’s income levels.
Outputs (To be kept under review as the project develops):
New visitor infrastructure, likely to include a redeveloped toilet block, car park improvements and play area among other items. Including all designs and consents.
Consolidation and improved interpretation of Leiston Abbey (first site) as outlined in the Deed of Obligation and improvements to physical access to the site.
Infrastructure enhanced to allow enhanced reserve events programme.
The postholder will be required to work with the following key internal stakeholders:
- Staff and volunteers at RSPB Minsmere
- Communications Officer/Manager
- Rural Surveyor
- Building Surveyor
- Reserves Archaeologist
- Ecology
- Finance
- Fundraising
- Project Management (dotted line report)
What we need from you
The Senior Project Manager will lead on the following activities:
- Convening groups of stakeholders and leading sessions to develop the mitigation programme of works.
- Communicating with RSPB colleagues and key stakeholders regularly to report on project progress.
- Managing risks, issues and change as required.
- Producing of a costed programme of works, supported by quotes and/or evidence from similar projects.
- Procuring and managing consultants and contractors to design and deliver the chosen projects.
- Ensuring that consents are in place for all works within the programme
- Working with colleagues to ensure the project programme is reviewed for other opportunities to seek potential funders – to maximise delivery.
- Working to the Resilience Fund budget, including expenditure reporting as required
- Ensuring that all financial records are kept to enable annual financial statements to be produced and to satisfy external audit requirements.
We are looking for somebody with:
Essential skills, knowledge and experience
- Leadership ability
- Flexibility and ability to manage change
- Problem solving skills and ability to find solutions
- Proven time management and organisational skills
- Logical and methodical in approach
- An able communicator
- Experience of successful working with a range of contractors
- Experience of standard Project Management approaches
- Experience of working with and influencing multi-disciplinary teams
- Experience of cost and budget management, working with projects with costs of at least £250k.
Desirable skills, knowledge and experience
- Experience of working with external stakeholders
- Experience of complex projects
- Experience of construction project management
- Experience/understanding of nature reserve operations and managing visitor infrastructure.
Closing date: 23:59, Fri, 24th May 2024
We are looking to conduct interviews for this position from 3 June 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
To achieve our vision of creating a world richer in nature, we need more diverse people on nature’s side.
No agencies please.
Position type:Full time permanent 37.5 hours per week with occasional evening/weekend working – flexible hours considered (Previous Applicants need not apply)
Location:Truro, Cornwall (hybrid) or remote working (UK) with regular travel to Truro at least 4x per year)
Travel: Work away from home, UK or overseas. Travel predominantly includes emergency responses, deploying to support in-country programmes, business trips, attending/delivering training. You may be required to work away from home circa 30% of your time in any calendar year.
Who are we looking for:
It is expected that the Senior Emergency Supply Chain Specialist (SESCS) will have significant prior experience in humanitarian supply chains, at international, regional, and local level and will have extensive experience in delivering aid in an emergency context. The SESCS is an enthusiastic team member and a creative problem-solver with a keen eye for detail. They see opportunities in challenges and have outstanding interpersonal skills. This role would be ideally suited to someone with humanitarian emergency response experience both at an HQ, regional and field level. This role is suited to someone who has experience in mentoring junior colleagues and who is looking to progress their career and take on line management responsibilities, whilst also working directly on delivering emergency response programmes. The role will be starting at a time where ShelterBox is going through significant change with a Business Systems Transformation taking place across the organisation to improve our ways of working. This will allow us to be more effective in the face of mounting humanitarian needs and we therefore look forward to welcoming candidates who remain flexible and open to change.
Role purpose
This role will be a core member of the Supply Chain Team, within the International Programmes Directorate and will report to the Programme Supply Chain Manager. The SESCS will work closely with the Supply Chain Managers, Emergency Team, Regional Directors and Programme Managers and it is expected that the SESCS will be assigned to work mainly on the Emergency Responses and line manage Emergency / Supply Chain Specialists or Junior Supply Chain Specialists. Although other regions and countries may also require support at times. The SESCS will engage in numerous tasks and projects encompassing the entire supply chain, from global and local scoping, tactical planning, and strategic supply chain management, to negotiation, procurement, and readiness. The goal of the SESCS is to assist ShelterBox aid recipients by managing humanitarian supplies to provide aid and support to disaster-stricken areas, both from a distance and on-site.
Duties will include but not be limited to:
- Lead and coordinate the design and implementation of the supply chain for an assigned Emergency Response or Programme. This includes assessing and selecting supply options/route; supporting tax free importation and customs clearance; developing last-mile logistics solutions including in-country freight and warehousing; supporting the sourcing of operational services and goods at a local, regional, and global level; advising and reviewing partner procurement; and supporting CVA modalities to ensure high quality, timely responses.
- Responsible for tendering international freight requests to ensure best value, service, and accountability for movement of relief supplies. Including overseeing shipping of aid items by air, sea, road, or rail and arranging the preparation and provision of relevant shipping documentation.
- Establish, develop, and lead on good supply chain relationships with freight forwarders, suppliers, other humanitarian actors, relevant government departments and logistics coordination mechanisms (Logs Cluster) at both global, regional, and field levels.
- Work with the Emergency Team and wider International Programmes Department to set up partnerships with other organisations.
- Provide line management and support to Emergency / Supply Chain Specialists/Junior Supply Chain specialists. Provide supervision to staff and volunteers during deployment and/or when providing on call remote support.
- Support with developing and delivering supply chain training for internal and external audiences.
- Be able to deploy and be the focal point for supply chain activities, setting up and overseeing the timely delivery of aid items and assistance. Possessing the ability to separate from the main team along with some team members and assume the role of a team leader for that subgroup.
- Be part of a roster and provide an out-of-hours first point of contact for supply chain activities for emergencies and deployed teams.
- Support ShelterBox to seek out new trends, innovations, and best practice in supply chain within the disaster relief sector. Be a champion for supply chain improvements within the International Programmes Department.
- Support the development of Supply Chain approaches, tools, templates policies and procedures to ensure more effective and efficient emergency responses.
- Identify, mitigate, and record supply chain risk in emergency responses and programmes and escalate when required.
- Contribute to delivering emergency preparedness activities.
- Play an active role in driving forward modifications in how we operate to enable ShelterBox to achieve our sustainable supply chain targets which include a significant reduction in carbon emissions.
- In collaboration with Global Supply Chain Manager support the management of prepositioned inventory including monitoring appropriate inventory levels, supporting tactical and strategic replenishments.
- Maintain excellent information management of supply chain activities, to ensure accurate record keeping and accountability and transparency of aid.
- Provide regular reporting and briefings for internal and occasionally external use.
- Ensure adherence to ShelterBox procedures and policies including those relating to safeguarding, code of conduct, safety, and security.
The client requests no contact from agencies or media sales.
Senior Grants Officer
Salary: £34,000 depending on skills and experience
Location: Curdridge, Hampshire - Hybrid
Full Time - 35 hours per week, however we would be happy to discuss part time options of at least 24.5 hours for the right candidate
Permanent
Closing date: 12th May 2024
Interview dates: Interviews will take place on Monday 23rd May at our office in Curdridge, Hampshire.
The Trust has a fantastic opportunity for a talented fundraiser to make a major impact in creating a wilder Hampshire and Isle of Wight in this exciting new role.
We are looking for a highly motivated and enthusiastic person to join our friendly and supportive Marketing and Fundraising Department to lead on growing both restricted and unrestricted funds through applications to charitable grant-making trusts.
The successful candidate will be responsible for identifying new opportunities and engaging with new and existing funders through high-quality written proposals and reports.
Nature needs more people on its side – and our work has never been more important. This is a fantastic chance to become an integral part of our exciting and ambitious strategy Wilder 2030, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.
The successful candidate will have a strong track record of generating income from charitable trusts and grant-making organisations. They will have experience of translating complex information into inspiring written narratives and compelling cases for support through written proposals for fundraising, or the equivalent copywriting skills developed in another setting. Excellent stewardship and relationship management skills, face-to-face, on the phone and in writing will be essential.
If you’re keen to use your skills to make your mark with an ambitious charity and want hands-on experience as well as training and mentoring within a brilliant team, this is the opportunity for you!
We are happy to talk hybrid and flexible working
This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which suits the candidate. This role is full time, 35 hours per week. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. However, many of our staff work flexibly and we are happy to consider flexible working hours for the right candidate.
We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme and more.
To apply for the role, please complete the online application form. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the attached Recruitment Pack.
So what do we offer to our employees?
Well most importantly you get to work in one of the most magnificent parts of the UK! Here in Hampshire we have globally important wetlands around the coastline of the Solent and medieval heathland landscapes in the New Forest. Our thriving cities and suburbs are surrounded by exceptional places for wildlife including gin-clear chalk rivers, flower-rich grasslands and ancient woodlands. And our jewel in the crown is the Isle of Wight where you can walk all day across downland turf and along spectacular cliffs. That’s our working environment and you could share it with us!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
£26,750, plus OTE Bonus
Location
East Sheen
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.