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The Communications Manager is a key role in the planning and delivering of high quality, integrated internal and external communications to increase awareness of and drive engagement with The Children’s Trust, as part of the Fundraising and Communications Directorate. Working alongside senior colleagues in marketing, media and digital, the role helps ensure our communications are well planned, effective, aligned and consistent, using insight and evaluation to demonstrate impact.
Consistency of Brand and Messaging, content and story gathering
- Build relationships with staff, volunteers and families, telling the stories of The Children’s Trust, to be delivered through a number of channels and who can, alongside celebrities, become ambassadors for the charity
- Drive consistent use of The Children’s Trust key messages across all communications channels
- Work alongside the Senior Marketing Manager to keep style guidelines updated and refreshed on a regular basis
- Work with the Senior Media and Communications Manager to ensure communications collateral is regularly updated, particularly where children and families feature, ensuring it is in line with the charity’s consent process
- Work with the creative team to ensure brand guidelines are refreshed and updated and that there are toolkits and templates available to wider staff
- Assist withthe creation and production of key reports e.g. Quality Report, Annual Report
External Communications
- Work with the Senior Media and Communications Manager to assist with The Children’s Trust press office function, including being part of an out-of-hours press office rota during key periods
- Support a programme of proactive public relations and communications campaigns across a range of media channels, driving awareness of the charity to target audiences
- Support the Head of Marketing and Communications with issues and reputation management
- Help to quickly develop appropriate strategies for responding to a wide range of issues and incidents, whilst liaising with other stakeholders to create and publish the required collateral
- Work with internal stakeholders to identify and create stories and content that supports internal and external marketing and communication activity
- Support the organisation’s approach to volunteer and alumni engagement
- Support the Digital Manager with creating content for and updating The Children’s Trust website and The Children's Trust school website
- Oversee the consent process for work with families ensuring that images and information on the children and young people we support is in line with The Children’s Trust policies and procedures.
Internal Communications
- Be part of a core team to plan and implement an internal communications programme across the charity
- Ensure messages and information is developed and shared appropriately across the organisation
- Monitor key issues and provide guidance and counsel on staff engagement and communications, external communications content in support of agreed projects and objectives
- Work with the Senior Media and Communications Manager and Head of Marketing and Communications to draft internal communications across the charity’s internal communications channels
- Work with wider directorate to evaluate success of existing internal communications and develop new ideas
- Oversee content planning and updating and supporting colleagues to manage their areas on our staff intranet The Loop
Marketing and Communications Management
- Work with fellow managers in the team (currently Senior Media and Communications Manager, Senior Marketing Manager and Digital Manager) to lead the development and implementation of marketing and communications strategies to support the delivery of The Children’s Trust’s strategic objectives
- Conduct monitoring and evaluation to demonstrate the impact of the team’s work
- Provide strong project management for communications projects and campaigns, ensuring work is delivered efficiently, collaboratively and to a consistently high standard
- Develop strong relationships, internally and externally, and role model this to wider members of the department and directorate
Fundraising Communications / Income Generation Communications
- Work with fundraising and retail colleagues within the directorate to plan, execute and evaluate communications campaigns which supports income generation, in line with the fundraising objectives of the charity
- Support the Digital Manager with creation and distribution of marketing emails and creation of reports
- Business Development – working with the team to support campaigns which support the business development objectives of the charity, to promote support the department with its stakeholder engagement to professionals and parents.
Interview date: w/c Monday 1st June 2026
Staff benefits include free staff parking, and more… read more below
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Kensington and Chelsea’s Information and Advice (I&A) service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options as well as practical assistance to enable older people access their entitlements.
Join a vibrant, values‑driven local charity making a real difference to older people across Kensington and Chelsea. As a Senior Information & Advice Caseworker, you’ll play a key role in ensuring our rights‑based advice service is the best it can be — supporting advisers, shaping quality, and helping older people access the benefits, care and housing options they deserve.
If you’re motivated by impact, collaboration and championing dignity and independence, we’d love to hear from you!
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Following an internal promotion, we are looking for our next Senior Special Events Executive to join our high performing Special Events team. Together, the team delivers a range of special events which raises vital funds to save the lives of people with cancer, including:
- Recital 4 Research, an opera recital and reception;
- The Royal Marsden Cup, our annual golf day; and
- the Ever After Garden, our flagship and high profile annual remembrance garden in Chelsea, which last year was visited by HRH The Princess of Wales and over 190,000 visitors
In this role you will help deliver our portfolio of events, which will include:
- coordinating speakers,
- liaising with suppliers,
- managing senior volunteers,
- supporting in donor meetings,
- securing high value auction and raffle prizes, and
- writing donor communications.
Your support will ensure that as a team we deliver outstanding donor experiences and event outcomes.You will be joining us at an exciting time as we seek to grow our portfolio and deliver income growth from high value fundraising committees and special events.
About you
You will have a passion for relationship building and a proven track record in delivering events, ideally with the purpose of raising funds. You will be ambitious and proactive, and relish the opportunity to support the Charity to achieve its goals.
Why join us?
We are a values-driven Charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and supportive team, offering plenty of opportunities for learning and development.
What we offer
- Competitive salary of £33,000-£35,000
- Hybrid working between home and Chelsea with occasional travel to Sutton
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Training, support and development opportunities
- Generous pension scheme with up to 6% contributions (rising to 8% with length of service) and a life assurance scheme
- Access to the Blue Light discount scheme and other discounts opportunities
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
- Opportunities for training and career development
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a bold communicator who knows a great story when you see one? Do you want your work to genuinely matter - amplifying the voices of people who need to be heard, shifting public perception of social care, and putting a passionate, values-driven charity on the national map?
Community Integrated Care is one of the UK's largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.
As we launch our new five-year strategy, Best Lives Bolder this is a defining moment for our organisation. We are setting out to be even more creative, courageous and influential in how we champion the people we support and drive change across the sector.
We're looking for an exceptional PR & Media Manager to lead our media function and help us tell our story with ambition, imagination and impact - playing a pivotal role in bringing our Best Lives, Bolder vision to life through powerful storytelling and high-impact media engagement.
This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour's commute of Widnes, Cheshire.
What is "The Deal" for you?
- Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
- Pension: contributory pension scheme
- Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life
This isn't a press office role. It's a platform for someone who wants to shape conversations, build national influence and champion the people at the heart of social care.
What you’ll be doing:
- Developing and owning our national and regional Media & PR Strategy, aligned to our influencing and advocacy goals.
- Proactively pitching compelling stories to secure high-quality national, regional, trade and broadcast coverage
- Building and nurturing relationships with journalists, influencers and media contacts across care, sport, culture and nature sectors.
- Leading crisis communications - protecting our reputation calmly and decisively when it matters most.
- Translating complex policy and social care issues into accessible, powerful content for diverse audiences.
- Collaborating closely with our Head of Influencing, Policy and Public Affairs to align media work with policy goals.
- Working with our Partnerships & Communities team to turn high-profile community programmes and brand partnerships into media ready stories.
- Supporting and developing confident spokespeople at every level of the organisation.
- Monitoring coverage, producing insight-driven reports and keeping senior leaders informed on media trends and reputational risks.
Our ideal candidate:
- Track record - Proven experience in a PR, media or communications role in the charity, public, health or social care sector.
- Media instinct - You know a story, you know how to place it, and you know when to act fast.
- Strategy - Experience designing and delivering media strategies with measurable outcomes.
- Crisis management - Experience building proactive processes for reputation risks and leading calm, confident responses when issues arise.
- Relationships - A strong network of media contacts or the ability to build one quickly across sectors.
- Storytelling - Exceptional writing, from press releases to opinion pieces to compelling human stories.
- Collaboration - Proven ability to work across teams, influence senior leaders and align messaging.
- Policy experience - Ability to turn complex social, regulatory or policy issues into content that lands with public and political audiences.
Why join us
- You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
- Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office.
- A collaborative, values-driven team where your work will be seen, valued and celebrated
- Opportunities to travel nationally and attend sector events and media moments.
- A contributory pension scheme to help you plan for the future.
- Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app.
If you're a bold, strategic communicator who wants to use your skills to change perceptions, influence policy and amplify the voices of people in social care - we'd love to hear from you.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As the Senior Philanthropy Executive, Trusts, you’ll be at the heart of our trust fundraising programme. You will build and nurture relationships with both new and existing trust and foundation supporters, and work closely with our clinical teams to bring powerful, compelling projects to life through outstanding proposals.
This is a fantastic opportunity for someone currently working in an entry-level Trusts and Foundations fundraising role who is ready to take the next step in their career and really make an impact. As part of a high-performing and ambitious team, the Senior Philanthropy Executive, Trusts role offers the chance to play a pivotal part in driving our success and helping us achieve our bold ambitions.
What you’ll be doing
Your responsibilities will include:
- Managing and growing a portfolio of Trusts and Foundations, comprised of existing supporters and potential prospects in order to deliver sustainable income growth.
- Building and maintaining strong relationships with Trusts and Foundations, leading cultivation and solicitation strategies to secure five-figure donations and long-term support.
- Researching and identifying new funding opportunities which align with our organisational funding priorities.
- Creating compelling, clear and high-quality funding applications and cases for support to engage and inspire prospective donors
- Delivering excellent stewardship and reporting for Trust and Foundations in your portfolio, keeping them informed and engaged with the work of the Charity and The Royal Marsden
- Planning and delivering targeted fundraising communications and mailings to groups of Trusts and Foundations, providing consistent, high-quality updates aligned to priority funding themes and organisational objectives.
About you
To be suitable for this role you will need:
- Experience identifying and researching trust and foundation funders
- Experience developing relationships with funders
- Experience creating exceptional written materials to engage prospective and current donors
- Experience securing and stewarding five-figure+ donations from Trusts and Foundations
- An interest in cancer and health issues
Why join us?
We are a values-driven Charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and supportive team, offering plenty of opportunities for learning and development.
What we offer
- Competitive salary of £35,000-£38,000
- Hybrid working between home and Chelsea with occasional travel to Sutton
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Training, support and development opportunities
- Generous pension scheme with up to 6% contributions (rising to 8% with length of service) and a life assurance scheme
- Access to the Blue Light discount scheme and other discounts opportunities
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
- Opportunities for training and career development
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply
On CharityJob, please send a CV and cover letter of no more than two pages, setting out how you meet the criteria in the person specification of the job description by 23:30 on Sunday 31 May 2026. Interviews will be held 10-12 June.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Senior Corporate Development Manager, External Engagement
Service: External Engagement
Salary:
- starting at £42,562 rising to £46,703 FTE per annum (pro rata for part-time hours)
- Additionally, £3,866 Inner London Weighting FTE per annum for Head Office based (pro rata for part-time hours)
or
- Additionally, £480 home-based allowance FTE per annum for Home-based (pro rata for part-time hours)
Location: Hybrid Head Office or Homebased
For Head Office based roles, we typically work a minimum 2 days a week in the office. Our office space is wheelchair accessible and located in Hoxton, London, N1.
Note that this role requires travel to partner meetings and events, predominantly in central London (but also nationally). Applicants would need to be able to travel regularly, as required, to fulfil the needs of the role, even if home-based.
Hours: Full Time (37 hours per week) or Part Time (no less than 28 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the role’s impact:
Family Action is a national charity committed to supporting families through change, challenge and crisis. Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in around 150 community-based services, as well as supporting thousands more through our national helpline, FamilyLine.
This is an exciting time for an experienced and ambitious senior corporate fundraiser to join our high performing corporate partnerships team and lead the New Business function. Family Action recently undertook a major brand review and launched a new website, and income generation is a key priority in our 2024-29 strategy. This role will be focused on developing and growing new business activity, including identifying and securing new high-value partnerships, creating and implementing a robust growth strategy and ensuring we have the tools to deliver it. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.
Main Responsibilities (for details check the job description and person specification):
- Leading a small team to drive forward new business activity; identifying, cultivating and securing new income generation opportunities with corporate partners across strategic, commercial and charity of the year style collaborations.
- Creating and implementing a growth strategy for new business, developing our corporate partnerships proposition, maximising income and delivering on our overall charitable strategy and objectives.
- Implementing effective processes, systems and frameworks to increase partnership opportunities and the success of our new business activity.
- Working with senior stakeholders internally and externally to identify and secure partnership opportunities that further shared goals.
- Working with the Corporate Team and other teams and colleagues across the organisation to ensure the smooth setup and onboarding of new partnerships.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata if job is taken PT)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website and click the “Apply Now” link to fill out our digital application form
· Closing Date: Sunday 31st May 2026 at 23:59
Interviews are scheduled to take place on the 11th and 15th of June 2026 - virtually, with slots throughout the working day and early/late slots available.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
We are seeking a dynamic and strategic Fundraising Development Manager to join the Bright Shadow team at a pivotal moment for our charity.
Responsible for developing and delivering Bright Shadow’s long-term income strategy, you will play an important role at the heart of our organisation. As well as managing our funding pipeline and relationships with funders and donors, you will build a diverse and sustainable funding portfolio to support our ambitious creative programme for people living with and affected by dementia.
Why this role?
Bright Shadow has secured funding for this new position for the next three years, and we’re looking for someone to join our team at a pivotal moment. Our award-winning Zest programme is expanding in autumn 2026, we’re building our Dementia Arts Quality Framework, and we’re continuing to expand our capacity to co-create projects thanks to our Campfire Conversations and Open Forums.
Our team is small but mighty, including our fantastic inclusive board of trustees, two of whom live with dementia. We know we need to add an experienced fundraising manager to our team to help us build our community of support. Could that be you?
About the role
Working closely with the Chief Executive and Board of Trustees, you will:
- Develop and implement a long-term fundraising strategy
- Build and manage a strong funding pipeline across trusts and foundations, individuals, corporates, commissioning and earned income
- Write compelling funding applications and reports
- Develop new income streams and partnerships
- Steward relationships with funders, donors and key stakeholders
- Ensure robust systems for tracking income, reporting and compliance
This role combines strategy, relationship-building and hands-on delivery, and will play a central role in shaping Bright Shadow’s future.
About us
Founded in 2009, at Bright Shadow we do dementia differently. Serving Kent and Medway, we make ambitious, enriching, joyful experiences that use the power of the arts and creativity to enable people living with dementia – and those who give care – to live happy, healthy lives.
We understand the impact of a diagnosis, yet our work fosters positivity: focusing on what we can do, not what we can’t. People with dementia, family members, expert artists and other professionals are all part of co-creating our high quality artistic work.
Our trademark Zest groups, wider creative programme, and our training and resources for organisations seeking to be dementia inclusive, are all rooted in our passionate belief in authentic relationship-centred care.
About you
We’re looking for someone who:
- Has a strong track record of securing income from multiple sources
- Is an excellent writer and communicator
- Can think strategically while delivering day-to-day fundraising activity
- Is highly organised, proactive and able to manage competing priorities
- Builds strong relationships and works collaboratively
- Is passionate about creativity, community and living well with dementia
Experience in digital fundraising, commissioning or the arts/health sector would be an advantage.
Role details
Post reports to: Chief Executive
Post works alongside: Chief Executive, Director of Creative Research
Hours: 0.6 FTE – 3 days (21 hours) per week. Working pattern negotiable. Occasionally, flexibility may be required to ensure duties are delivered to a high standard and within deadlines (3 days per week)
Location: Remote, with some travel for meetings required.
Salary: £38,000 FTE (£22,800 pro rata)
***
How to apply - please follow the link below to our website for details of how to apply.
Bright Shadow is a creative organisation where people living with dementia and our supporters live well and enjoy making our own high quality art.
The client requests no contact from agencies or media sales.
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data‑driven supporter experiences that deepen engagement and maximise long‑term value. This role oversees the design and optimisation of multi‑channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What’s App communications, as well as our loyalty‑focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You’ll be a resident expert in marketing personalisation and data automation through martech tools.
Acting as the organisation’s expert in supporter experience design, the postholder ensures that every interaction — from the point that a supporter hits our database to long‑term stewardship — is timely, relevant, and insight‑led. You will use a mix of influence, coaching and collaboration skills to work across the organisation – working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter‑centric thinking.
Most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.
Key Responsibilities:
Supporter Journey Development & Design
· Lead the end‑to‑end design of supporter journeys working collaboratively across all the organisation, taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us.
· Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight‑driven, segmented, and aligned with organisational goals towards a cure.
Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance.
· Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences.
· Lead for data, compliance and technical troubleshooting.
Data Selections & Audience Targeting
· Responsible for making audience targeting decisions ensuring accurate, timely, and insight‑led targeting for all fundraising and engagement activity.
· Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery.
· Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance.
· Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows
· Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK.
Supporter Loyalty & Stewardship Communications
· Lead the creation of loyalty‑focused communications that build long‑term relationships and increase lifetime value and deliver on our supporter experience principles – including communications such as Cure Magazine and E-newsletter.
· Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments – including the coordination of an ARUK approach supporter Christmas and Seasonal greetings.
· Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval.
· Lead for your team adhering to GDPR-aligned audience management and safe data activation.
Leadership & Collaboration
· Manage and develop a multi‑disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery.
· Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities.
· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector.
Knowledge, skills and experience needed:
· Extensive experience in supporter or customer journey design, CRM‑driven marketing personalisation and data automation
· Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems.
· Familiarity of audience targeting segmentation and data selections.
· Familiarity with propensity modelling, predictive analytics, or working alongside data science teams.
· Proven ability to lead teams and manage complex, cross‑functional projects.
· Strong analytical mindset with the ability to translate insight into action.
· Excellent communication and stakeholder‑management skills.
· Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity.
· Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses.
· Demonstrable budget development and management experience.
· Deeply supporter‑centric, with a passion for creating meaningful experiences and supporter communications.
· Ability to distil complex data into simplified actionable insights that build the programme.
· Curious, analytical, and comfortable working with data and making driven decision‑making.
· Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders.
· Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation.
· Experience of coaching internal stakeholders, with strong workshop facilitation experience.
· Committed to continuous learning and innovation.
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £56,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We are seeking an experienced, driven and creative Marketing Manager to join Nottingham Hospitals Charity at a senior level. As a key member of our team, you will play a pivotal role in working alongside our appointed agency to shape and implement multi-channel marketing plans that support fundraising, engage existing and new supporters as well as bringing our brand to life.
This is an exciting opportunity to work as a 360-marketer, utilising your expertise in various channels and collaborating with stakeholders across the organisation and external agency partners. You will lead on planning, delivering, and evaluating marketing campaigns to maximise the charity’s impact.
Key responsibilities
- Lead the implementation of the NHC marketing plan and introduce content marketing initiatives, ensuring alignment with charity goals
- Lead on brand awareness campaign to improve awareness, engagement and income
- Be key point of contact with appointed agencies to deliver the marketing and development strategy
- Lead on income generating marketing campaigns from initial concept to delivery and evaluation, ensuring they deliver measurable results
- Work alongside the Communications and Media Manager to oversee the creation and distribution of content across various channels, including digital, social media and email
- Lead on e-marketing from ideation to delivery to support fundraising, supporter and NUH engagement
- Drive fundraising marketing, working closely with Fundraising Leads to identify opportunities and evaluate supporter needs, using insights to inform marketing activity
- Support campaign management, supporter engagement and awareness for Legacy and in-memory giving
- Implement brand guidelines consistently, ensuring all marketing activity reflects Nottingham Hospitals Charity’s values and identity
- Lead on marketing planning to ensure appropriate cadence of communications to supporters and donors
- Repurpose content to ensure maximum engagement and reach
- Collaborate with internal stakeholders, including NUH Trust Communications teams to create integrated marketing plans that support diverse audience engagement opportunities
- Drive successful lead generation initiatives to deliver data acquisition, conversion and increased income
- Stay up to date with industry trends and best practices to identify innovative opportunities for growth
About you
- Proven experience as a 360-marketer, delivering multi-channel marketing campaigns to diverse audiences and achieving measurable results
- Have demonstrable experience of bringing a brand to life with internal and external audiences
- Strong knowledge of content marketing, audience segmentation, and repurposing content for different platforms
- Experience in implementing brand guidelines and maintaining brand consistency across all marketing outputs
- Excellent project management skills, with the ability to manage multiple campaigns simultaneously and deliver on time and within budget
- Exceptional communication and relationship-building skills, with the ability to collaborate effectively with internal and external stakeholders
- Analytical mindset, with experience conducting market research and using insights to inform marketing plans
- A proven track record of driving successful lead generation initiatives
- Creative and proactive approach, with a track record of identifying and implementing innovative marketing ideas
- A keen eye for detail and excellent copywriting skills
- Demonstrable experience in line management, including the ability to mentor and develop team members
Marketing experience
- A minimum of three years’ experience in a marketing environment, with a proven track record of delivering impactful campaigns
- An understanding of the charity sector and/or prior experience in a fundraising environment is desirable
- Experience working with CRM systems is also desirable
For an informal chat about the role, contact Sam Cousens at Nottingham Hospitals Charity.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join a community-based charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community.
Westway Trust is seeking an experienced and enthusiastic Senior Manager: Communications & Marketing – to lead the Communications and Marketing function, developing and delivering integrated strategies that build Westway Trust’s profile, deepen stakeholder engagement, and amplify the impact of the Trust’s community-centred work across North Kensington.
You will need to have the right blend and balance of strategic, communication, innovation and people skills. You will have experience of supporting and enhancing the lives of people in the local community. You will be an energetic and enthusiastic individual with a commitment to the value of participative community engagement. You will be comfortable in connecting with the wider community, able to listen and gather the views of local people and feed these back into the direction, work and decisions of the Trust.
Key responsibilities of the role include but are not limited to:
- Management and leadership of the communications and marketing team.
- Deliver effective two-way communications activities that reach Westway Trust’s key audiences and give the Trust a good understanding of stakeholder sentiment.
- Be responsible for building and managing strategic partnerships.
- Be responsible for the impact measurement of the Trust’s engagement and consultation activities.
- Develop and deliver innovative marketing activities including newsletters that effectively promote the activities of the Trust and certain beneficiaries.
- Work with appropriate stakeholders to build and deliver a marketing and communications strategy to promote the Portobello area including associated materials, digital platforms and activity.
- Develop and deliver a strong strategy for the use of social media and website platforms in support of Westway Trust’s aims and objectives.
- Support community activities and engagement
Essential Experience, Skills and Attributes:
The post holder will have strong management skills, experience of working in complex marketing and communications environments, an ability to work across a range of communications and marketing disciplines, and a commitment to working alongside the people of North Kensington.
Essential:
- Proven track record of developing and delivering high-quality marketing and communications strategies across multiple channels.
- Strong copywriting skills including news features, press releases, social media, marketing materials and executive communications.
- Experience managing complex stakeholder relationships and navigating sensitive issues.
- Experience managing and developing a team to deliver a wide range of work to tight deadlines.
- Demonstrable experience managing budgets and external contractors/suppliers.
- Track record of advising senior executives and gaining buy-in for strategic plans.
- Solid understanding of digital marketing including SEO, Google Ads, CMS platforms, email marketing tools (e.g. Mailchimp), and Google Analytics.
- Experience in PR and media relations, including building and maintaining a press database.
- Demonstrable commitment to equality of opportunity and understanding of the needs of diverse communities.
- Understanding of data protection legislation and GDPR as it applies to marketing databases.
- Capacity to effectively navigate, manage, and de-escalate challenging interpersonal situations, maintaining a supportive and resilient approach when working closely with vulnerable and traumatised groups.
Desirable:
- Relevant qualification (e.g. CIM, CIPR, or degree in marketing, communications or related field)
- Experience working in or with the charity, social enterprise, or community sector
- Knowledge of or connections to the North Kensington area
- Experience promoting community events, cultural programmes, or grant-funded activities
- Familiarity with online design tools like Adobe Pro, and Canva and project management tools like Asana.
The ideal candidate will demonstrate the Trust’s Values— Openness, Integrity, Equity, Sustainability and Courage.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.
We are looking for a Senior Community Fundraiser – Scotland to help grow income, strengthen supporter relationships and unlock the power of community fundraising across Scotland.
This is an exciting senior role within our Community and Events team, working closely with colleagues and volunteers across our Scottish network. You will develop fundraising opportunities that reflect Scotland’s distinctive communities and supporter landscape; while helping volunteers, branches and supporters play their part in our life-saving work.
Contract
- £42,000 (FTE) per annum plus benefits
- Full Time (35hrs per week)
- Fixed Term (18 months)
- Hybrid working - Meeting in person and working collaboratively are things we value. This role is linked to our Edinburgh office with a blend of home and office working and occasional travel to our central office based in Surrey.
- In-person working: Minimum of 1 office day each week in the Edinburgh office, normally Wednesdays.
- We are passionate about flexible working, talk to us about your preferences.
About the role
The role will be line managed within the Community and Events team, while working closely with the Scotland office to shape and deliver fundraising growth across the nation.
This role will also require occasional travel to our central office in Surrey Ewell or our London Hub office on Leadenhall Street
What you’ll do
Grow community fundraising income in Scotland
- Lead the day-to-day delivery of community fundraising activity across Scotland.
- Identify, develop and manage a strong pipeline of supporters and fundraising opportunities.
- Manage income budgets of around £200k or more and contribute to forecasting, reporting and performance analysis.
Build strong supporter and volunteer relationships
- Build and steward relationships with volunteers, branches, individuals, community groups and corporate partners.
- Champion excellent supporter journeys that attract new supporters and deepen existing relationships.
- Support volunteers and branches to reach their fundraising potential.
Work across Samaritans
- Support the development and delivery of the Community and Events fundraising strategy and operational plans.
- Develop networks across Scotland to raise Samaritans’ profile and unlock new opportunities.
- Work across the organisation to embed a “One Samaritans” approach to fundraising and engagement.
- Ensure activity complies with charity law, fundraising regulation and data protection requirements
About you
You’re an experienced community fundraiser who thrives on building relationships and making things happen. You enjoy working collaboratively, influencing stakeholders and supporting volunteers to succeed.
You’ll be confident working at both strategic and operational levels, balancing planning and delivery while keeping supporters and volunteers at the heart of everything you do.
What you will bring:
- Significant experience in community fundraising with a strong understanding of fundraising operations
- Proven ability to manage an income portfolio of £200k+ and work to financial targets
- Excellent relationship‑building, stakeholder management and influencing skills
- Experience of working with and supporting volunteers
- Strong understanding of charity legislation and fundraising best practice
- Experience of working cross‑departmentally and collaboratively
- A genuine commitment to Samaritans’ mission, values and equity, diversity and inclusion principles
- Experience of project management, coaching or mentoring, and managing change would be an advantage, as would knowledge of the Scottish fundraising environment.
Full outline in the Job description file below.
Criminal record check (PVG)
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require a PVG (Adults and Children) check.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Why Samaritans?
At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.
We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.
Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
To Apply
Please submit your CV and include a cover letter (max 2 pages) evidencing expertise and experience you have to do this role. Please consider areas such as:
- Community fundraising leadership
- Stakeholder and volunteer engagement
- Strategic delivery and ways of working
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
Applications close at 9am Monday 1st June
Interviews
All applicants will receive notification of the outcome of their application, at the appropriate time.
1st stage interviews (online) will be held on 9th & 11th June
2nd interviews (face to face in Edinburgh office) will be held on 18th June.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: 12-month, fixed term contract
Salary: £45,000-£50,000 per annum
Hours: 35 hours per week
Location: London Coliseum
We’re looking for a Senior Marketing Manager to lead ENO’s main campaigns for the 2026/27 season, making sure our marketing is as extraordinary, distinctive and compelling as the work on our stages.
This role will play a key part in strengthening how we plan, deliver and evaluate our work, while building clear frameworks and ways of working that will support the team well beyond this interim period. Working across London and Greater Manchester, you’ll help bring greater cohesion to our marketing, communications and digital activity and ensure audiences experience high‑quality campaigns and colleagues across the organisation clearly see the impact of what we do.
If you’re a creative and strategic marketing professional who thrives on delivering complex campaigns end‑to‑end, we’d love to hear from you.
Requirements
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Senior experience delivering large‑scale marketing campaigns, ideally in arts, culture or live performance.
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Strong experience working with creative and media agencies.
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Confidence working with sales data and responding when campaigns need intervention.
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Experience using CRM and audience insight to inform marketing decisions.
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Line management experience, with a clear, supportive leadership style.
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Strong relationship‑building skills across teams and disciplines.
Please see our recruitment pack for more details.
Application deadline: 5pm, Sunday 7 June 2026
Early applications are recommended as we may close the vacancy early if there is a high level of interest.
Interviews: Interviews will be arranged based on candidate availability.
Reasonable adjustments: If you require any reasonable adjustments for the application or interview process, please contact us.
English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, we particularly encourage potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London-only (a minimum of three days in our South London Centre per week)
1st stage interviews: 01/06 and 02/06
2nd stage interviews: 09/06
At The King's Trust, every relationship we build helps young people across the UK turn potential into opportunity. As a Senior Head of Collective Philanthropy, based in London, you will lead one of our most influential fundraising portfolios, shaping high-value collective giving that fuels life-changing programmes. You will oversee flagship initiatives, Women Supporting Women and the Enterprise Fellowship, working at the heart of a charity that blends entrepreneurial drive with deep social impact.
This is a senior leadership role with real scope. You will inspire and empower a specialist team to deliver multi-million-pound income, stewarding six and seven-figure gifts while developing new networks of committed supporters. Working closely with senior volunteers, trustees, ambassadors and colleagues across the Trust, you will create compelling philanthropic opportunities that reflect both donor ambition and the realities facing young people today. Strategic thinking, disciplined financial management and first-class relationship-building sit at the centre of your work.
Joining The King's Trust means joining an organisation defined by optimism, integrity and belief in young people. From our South London Centre, you will play a visible role during a landmark period for the charity, helping shape the future of collective philanthropy while modelling inclusive, values-led leadership. This is a rare opportunity to combine senior fundraising expertise with a clear social mission and lasting national impact.
What happens next?
Please submit a CV and a Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Senior Head of Collective Philanthropy?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Senior Head of Collective Philanthropy!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Senior Hub Supervisor – Devon & Cornwall
Hours: 37.5 hours per week (Monday to Friday, with rota’d evening shifts and occasional weekends)
Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution
Location: Sisna Park, Plymouth PL6
About FareShare South West
FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.
FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others.
Purpose of the Role
To support the efficient and safe running of FareShare South West’s Hub operations, ensuring high standards of stock handling, health & safety (H&S), and food compliance. The Senior Hub Supervisor plays a key role in overseeing goods in, supporting volunteers, the FareChance employability participants and volunteers in their operational tasks, and ensuring overall smooth day-to-day operations. The role also includes deputising for the Hub Manager when required.
Key Responsibilities
1. Hub Management
- Work with the Hub Manager to ensure smooth running of food intake, storage, and distribution.
- Ensure daily team briefings, safety updates, and essential information are communicated clearly to the hub operations team, as directed by the Hub Manager
- Liaise with food industry representatives, FareShare UK (FSUK), distribution companies and hauliers.
- Support the Hub Manager in coordinating and maintaining the fleet of vans and equipment, including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids).
- Support audit readiness by ensuring daily records, procedures, and documentation are completed accurately and consistently
- Collaborate with the hub operations team to reduce waste and maximise distribution of surplus food to Community Food Members (CFMs).
- Report operational improvements to the Hub Manager and support the implementation of agreed changes.
- Deputise for the Hub Manager during absence by:
- Coordinating daily activities and overseeing the hub operations team.
- Leading on-site health & safety and supporting team wellbeing.
- Liaising with the Head of Food and Logistics to support food intake and logistics.
- Working with the Volunteer Coordinator to ensure shift cover and resolve shortfalls.
- Escalating and reporting issues to the Head of Operations.
2. Volunteer Management
- Under the direction of the Hub Manager, delegate operational tasks to volunteers and supervise their work.
- Ensure volunteers are supported and trained in their specific roles and can develop.
- Support volunteer health, safety and welfare during shifts.
- Coordinate delivery of corporate volunteering days with support from the wider FSSW team.
- Register and onboard new drivers, including delivering volunteer and staff driving assessments and inductions, a directed by the Hub Manager.
FareChance Employability Programme
- Support the Hub Manager in the operational delivery of the FareChance programme by overseeing and supervising participants during operations tasks, ensuring they are actively engaged and contributing to the hub operations team.
- Work with the Hub Manager to ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams and Hub Manager.
- Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
- Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
- Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
- Collaborate with the hub operations, volunteer and employability teams to ensure effective communication around support needs and progress.
3. Goods In and Storage
- Lead on the Goods In process:
- Train and support hub operations staff in correct goods in procedures.
- Coordinate and delegate daily goods in activities.
- Maintain accurate paperwork and use of relevant IT/systems.
- Develop and implement process improvements and share best practice across sites.
- Coordinate delivery yard activities, including CFM collections.
- Manage stock storage:
- Lead on stock rotation and promote best practice.
- Support the Hub Manager with maintaining accurate digital stock records, participating in regular stock checks and assisting with investigation of discrepancies in collaboration with the food and compliance teams.
4. Compliance and Health & Safety
- Work in accordance with FareShare’s HACCP Food Safety Manual.
- Support compliance with all relevant food hygiene, H&S, and other operational standards.
- Ensure the Hub adheres to the FSSW Warehouse Manual and FareShare procedures.
- Monitor the condition of Hub premises and equipment and report any maintenance, repair, or safety concerns to the Hub Manager promptly
- Undertake relevant training in food hygiene and H&S.
5. General
- Respond to enquiries and communications via phone, email, in person, or internal systems.
- Engage positively with visitors to the Hub.
- Support FSSW events as required.
- Carry out any other duties in support of the role’s purpose.
- Maintain high standards of customer care and conduct.
- Support the security of the Hub and all assets, including food.
Person Specification
Essential
- Experience working in a warehouse, logistics, or food distribution environment.
- Good working knowledge of H&S and/or food safety standards in operational settings and confident in working with clear procedures.
- Experience supporting or supervising others in a structured or task-based environment, leading by example and modelling safe, inclusive working practices
- Strong organisational skills and attention to detail.
- Confident using digital tools such as stock control systems, Microsoft Teams, email, or shared files.
- Clear verbal and written communication skills.
- Able to manage time, delegate tasks, and respond calmly to unexpected changes or pressures.
- Positive and practical approach to problem-solving, with a willingness to take responsibility and show initiative.
- Full UK driving license.
- Forklift truck operator’s qualification (or willing to train as an essential part of the role).
Desirable
- Understanding of the voluntary, food, or charity sectors.
- Experience working alongside or supporting volunteers.
- Food Hygiene or Health & Safety qualifications (Level 2 or above).
- Experience supporting change or improvement projects.
Additional Information
- Role may involve some manual handling; training will be provided.
- Enhanced DBS check required.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters.
EDS UK is the leading UK charity dedicated to supporting people living with Ehlers-Danlos syndromes (EDS) and hypermobility spectrum disorders (HSD). We provide trusted information, community connection and advocacy, for better recognition, diagnosis and care. Our members and supporters are at the heart of everything we do.
This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.
The client requests no contact from agencies or media sales.


