Senior digital community manager jobs in hackney central, greater london
Client Adviser – Services & Grants Team
Location: Hybrid working (currently two days per week in our London office).
Contract type: 1 year Fixed Term-Contract, 35 hours a week
Starting Salary £35,790 per annum
About Bank Workers Charity
We’re the charity for past and present bank employees and their families – here when life gets tough.
Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.
We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.
About the role
Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.
Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.
It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.
You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.
If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.
About you
You’re someone who genuinely cares about helping others – and knows how to listen without judgement.
You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.
Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.
You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
· 28 days holiday, plus statutory bank holidays
· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
· A wide range of employer funded wellbeing experiences through Heka
· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
· Group Life Cover (three times annual salary)
· Weekly wellbeing half hour
· Employee Assistance Programme
To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement.
In your supporting statement, please tell us (around 100 words per answer):
1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.
2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?
Closing Date: Tuesday 17th June 2025.
Interview date: Tuesday 24th June 2025
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.
CENTRE FOR AGEING BETTER
Head of Ageism Campaign – Influencing and Partnerships (job share, 3 days a week)
· Fixed Term Contract until March 2026 with potential to extend
· Salary £60,571 pro rata per annum
· Part time (3 days a week)
· Flexible working options will be supported.
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays (pro-rata), 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Centre for Ageing Better launched the first ever campaign focusing on ageism in January 2024.
Ageism is the most widespread form of discrimination in the UK. And it will impact us all at some point, particularly as we get older. Ageism affects how society sees older people: they’re often reduced to offensive stereotypes, patronised, or treated as a burden. And it even affects how we see ourselves. As the years progress, we start to believe what we read, see and hear, and come to think that we’re ‘past it’.
The Head of Ageism Campaign plays a key role in a small team responsible for planning and delivering a nationwide public-facing campaign to bring an end to ageism in England. The public-facing campaign is one strand of a wider ‘age-friendly’ social movement aimed to make people think, feel and act differently about ageing, which will work on a number of levels and with a range of different audiences.
The postholder will jointly manage a creative agency to deliver the final year of our mass marketing campaign, ‘always on’ activity, and a moment of collective action for our warm audiences and ambassadors for the campaign.
As well as delivering the campaign, this role will take a lead on working with creative industries across media, advertising and PR to help shape the way older people are represented. This builds on Ageing Better’s evidence base and significant interest and momentum generated by the campaign in its first two years. The role will be required to proactively reach out and develop relationships with key organisations and industry leaders. Areas it will cover include:
- Working with industry bodies to strengthen regulations and guidance around ageism and the representation of older people
- Presenting to organisations and professional networks to raise awareness of how industries are perpetuating ageist stereotypes and making a compelling case for changing culture and practice
- Working closely with our Age-friendly Employer Pledge team to encourage uptake of our pledge amongst these key industries.
About you
You are a passionate and committed campaigner, determined to create societal change.
You will have excellent experience in campaigning techniques and communications, with first class writing skills. You will understand how to influence the public and move people along a behaviour/attitude change journey.
You will have experience of influencing the culture and practice of different industries, working with professional leaders and/or bodies. You will preferably have experience of working within media, advertising or PR and bring contacts and an inside understanding of the best ways to engage and collaborate with that industry.
You will be comfortable working across the full marcomms mix and using different channels and platforms to reach audiences.
You will have great project management skills and will love keeping a project on track.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To Apply
To apply please follow the link to complete an application form and Equality and Diversity Monitoring form within our ATS.
Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.
Failure to do so will result in your application being automatically rejected.
The closing date for this role is 11:59pm on 1st June, with interviews to take place on the 20th June.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a thoughtful, relational and data savvy Individual Giving and Philanthropy Lead to strengthen and grow our community of supporters. This is an exciting opportunity for a fundraiser who wants to take ownership of a key income stream, shape strategy and bring creativity and care to supporter relationships.
This is a hands-on and strategic role that blends relationship building, storytelling, data management and fundraising techniques. You’ll work closely with the CEO, trustees, the corporate partnerships lead and our communications lead to develop a supporter care programme that reflects our values, grows engagement and ultimately increases income. You will also begin to develop our major donor strategy, with support from senior leaders and existing networks. Due to funding for this post, you will split your time between raising funds for Pecan’s Southwark Foodbank, as well as Pecan’s other programmes and community services, and you will liaise closely with colleagues across both these areas.
You will need to be confident in working independently, but you will be backed by a supportive and engaged senior team who understand the importance of fundraising and want you to succeed.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
Working with the CEO, trustees corporate partnerships and communications team, your main responsibilities will be:
- Individual Giving and Donors: develop, manage, monitor and improve the individual giving fundraising portfolio - with the initial aim of generating in excess of £250,000 per annum from individual giving.
- Relationships with local churches and their congregations: work with the trustees and senior leadership team to deepen our relationships with out (cross denominational) member churches and to build links with additional churches in and near the area and local umbrella Christian organisations.
- Relationships with local institutions: work with other local institutions such as schools and business to find individual donors who will financially support Pecan's work. .
- Fundraising Appeals: coordinate fundraising appeals including the Pecan and Foodbank Christmas fundraising campaign, Big Give Campaigns, and other appeals across all income and media streams.
- Fundraising Systems and Processes: Oversee our fundraising systems and processes using our new CRM (Beacon) to ensure data is accurate, GDPR compliant, segmented and usable for effective analysis, reporting and engagement.
Key Requirements (specific skills, qualifications required):
- Proven experience in individual giving fundraising, including appeals and donor journeys.
- Experience managing and stewarding a portfolio of regular and one-off donors.
- Experience of using and maintaing a fundraising CRM (e.g. Beacon, Raiser's Edge, Donorfy, Salesforce), including data segmentation and analysis.
- Experience writing compelling donor communications (letters, emails, thankyous, updates).
Desirable knowledge/expertise
- Exposure to, or experience with, major donor fundraising (e.g. researching prospects, supporting cultivation or stewardship).
- Understanding of Pecan's values and how they shape organisational culture.
- Knowledge of Peckham and the London Borough of Southwark.
- Member of the Chartered Institute of Fundraising or similar professional body.
Please read the Job Description for more information.
Closing Date: Monday 16th June 2025, 9am
Interview Date: Week commencing Monday 23rd June 2025, Details TBC
Start Date: ASAP
To apply please submit your CV and a short Cover Letter (maximum 4 pages) explaining why you are interested in the role and how you meet the person specification by the deadline.
Please note that applications that do not contain both the CV and Covering Letter as described above cannot be considered. If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you. Please direct all recruitment queries to our careers email address.
The client requests no contact from agencies or media sales.
Welcome to the University of London, a truly exceptional and inspiring institution.
Location: London / Hybrid (option to work remotely for up to 60% of the work week)
Who we are
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.
Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.
About the role
We now seek an exceptional Philanthropy Systems and Data Manager to play a vital role in delivering our transformational fundraising efforts, most notably, our bold and exciting Library Transformation Project. This is more than a back-office data role. It’s a chance to lead from the front, to make sure the systems, processes and data that underpin our success are not only operationally sound but exemplary. You’ll be a key part of our Philanthropy Operations team, ensuring donations are accurately processed, data is pristine, and insight flows freely across our organisation. Crucially, your work will empower colleagues, engage donors and underpin strategic decisions across our university-wide campaigns.
Who are we looking for?
We’re looking for someone who thrives on complexity, brings real rigour to their work, and understands the power of great data to drive change. You'll take ownership of our CRM (Blackbaud’s Senator), lead data integrity initiatives, manage high-value donation processes, and partner with senior stakeholders across the institution to ensure everything we do meets the highest standards of compliance, efficiency and impact.
If you're driven by making systems work better, collaborating across departments, and seeing the direct results of your efforts on campaigns that matter, this could be your ideal next step. Join a team that’s passionate, values-driven and ambitious, at a university that’s rich in history and bold in its future. Apply now and help us build something lasting.
Further information
The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.
The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings.
Closing date: By 9am, Tuesday 3rd June 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Pathfinders Neuromuscular Alliance is seeking a strategic and creative Communications, Engagement and Policy Manager to lead our outreach, advocacy, and communications efforts. This part-time leadership role is ideal for someone passionate about empowering disabled communities, building influence, and shaping impactful campaigns in a flexible, supportive work environment.
Job Title: Communications, Engagement and Policy Manager
Location: Flexible (with occasional travel required)
Reports to: CEO
Salary: £17,280-18,720 gross per annum (£36,000-£39,000 FTE)
Hours: Part-time, 18 hours per week
About Pathfinders Neuromuscular Alliance
Pathfinders Neuromuscular Alliance is a charity dedicated to empowering, supporting, and advocating for individuals living with neuromuscular conditions. Our mission is to ensure that those affected by these conditions have access to the resources, representation, and information they need to live fulfilling and independent lives.
Job Summary
We are looking for a creative, driven, and collaborative Communications, Engagement and Policy Manager to lead on internal and external communications and to deepen engagement with our members, stakeholders, and the wider community. This is a key role in growing our influence, raising awareness of our work, and supporting our mission to empower people with neuromuscular conditions. Your work will ensure that our user base remains actively engaged, well-informed, and central to our projects and campaign planning. You will oversee an Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, working collaboratively to amplify our impact, strengthen user connections, and further our mission.
Key Responsibilities
1. User Engagement and Relationship Management
-
Develop and implement strategies to enhance engagement with our users across projects, events, and online platforms, ensuring their voices are integral to our work.
-
Work with the Engagement Officer to design and coordinate events, workshops, and other engagement activities, both in-person and online, that support community connection and provide valuable resources to users.
-
Gather and analyse feedback from users to ensure our services, content, and campaigns remain relevant and responsive to their needs.
-
Manage the CRM and membership of the charity in line with the membership policy.
2. Content Creation and Communications
-
Develop and implement a communication strategy for the organisation to set our key messages, approach and KPIs for engaging with individual, community and professional audiences as well as for internal communications.
-
Support the Social Media Officer in developing and implementing a communications plan in particular focused on our social media based activities and content creation.
-
Oversee and produce high-quality content for digital platforms, newsletters, reports, and publications that engage and inform our audience.
-
Lead on creating and placing feature articles, policy briefings and press releases, and serve as the main media contact to ensure consistent, clear messaging.
3. Policy, Campaigning, and Advocacy
-
Work with the CEO to develop and implement, through the Policy and Campaigns Team, a campaigns strategy that responds to the needs of the neuromuscular community and creates positive, meaningful change for our community.
-
Collaborate with the Campaigns and Advocacy Officer to formulate and promote evidence-based policy positions, engaging key stakeholders in government, healthcare, and related sectors.
-
Support the Campaigns and Advocacy Officer to expand the Pathfinders advocacy service and drive referrals to the service.
-
Represent the organisation at events, sector meetings, and forums to build our profile and increase our influence on policy issues relevant to our community.
4. Team Leadership and Development
-
Manage, support, and foster the professional growth of the Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, building a collaborative and empowered team.
-
Set team objectives and KPIs, monitor progress, and provide regular feedback to ensure alignment with organisational goals and impact.
5. Stakeholder Engagement and Partnership Development
-
Cultivate relationships with relevant stakeholders, including influencers, partner organisations, funders, policymakers, and the neuromuscular community.
-
Work closely with the CEO to manage community partnerships, ensuring alignment with organisational goals and expanding opportunities for user engagement.
6. Organisational management
-
Support the CEO with the overall running of the organisation by attending meetings of the management committee as a member of the Senior Leadership Team, taking on additional tasks as agreed.
-
Provide contingency support to the Senior Leadership Team to cover essential tasks such as reporting hours to our payroll team in the event of staff absence.
-
Maintain an overview of projects and teams across the organisation to provide short-term management and HR support in the event of staff shortages or incapacity.
-
Review, approve and document payments in the charity using our software and finance process.
-
Support the development of funding bids and project plans for introducing new projects.
-
Represent the Senior Leadership Team at external events and in meetings with Trustees and Members.
Qualifications and Experience
-
Bachelor’s degree in communications, public policy, engagement, or a related field (or equivalent experience).
-
3-years experience in a communications, policy, or engagement role, ideally within a charity or non-profit setting.
-
Experience engaging directly with user communities and developing outreach initiatives.
-
Strong writing and editing skills with experience producing content for a variety of platforms including Youtube.
-
Experience managing a small team to achieve strategic objectives.
-
Knowledge of or strong interest in the healthcare, disability, or neuromuscular sector is desirable.
-
Lived experience of a neuromuscular condition is desirable but not essential.
Skills and Attributes
-
Strategic thinker with the ability to balance advocacy, engagement, and communication initiatives effectively.
-
Strong interpersonal and communication skills, with a demonstrated ability to build relationships across diverse audiences.
-
Ability to manage multiple projects, prioritise, and maintain high standards under tight timelines.
-
Proficient in social media management, content creation, and analytics.
-
A commitment to advocating for and advancing the rights of individuals with neuromuscular conditions.
What We Offer
-
The opportunity to make a meaningful impact within a purpose-driven, supportive organisation.
-
Flexible working arrangements to promote work-life balance.
-
Ongoing professional development opportunities and the chance to lead impactful campaigns and user engagement efforts.
We have an opportunity for a Senior Finance Systems Support Analyst to join our fantastic Finance Systems team for a 12 month fixed term period covering maternity leave.
As our Senior Finance Systems Support Analyst, you will play a crucial role in the configuration, maintenance, and support of the RBL financial systems and interfaces.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Finance Systems, key responsibilities will include:
- Lead on Lloyds digital payment solutions implementation
- Provision of technical (2nd line) support to users of financial systems using RBLs support portal (TopDesk)
- Day to day management and system configuration responsibility of Open Accounts, V1, eBIS, Solchar and iConnect BACS
- Management of financial master data additions and amendments
- Finance systems end user training and provision of guidance
You will be contracted to our London, Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
This Contract opportunity will be for a fixed 12 month period, ideally starting by mid July. The successful applicant will require a Basic DBS check to be completed prior to start.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GARDEN COURT CHAMBERS LIMITED
Events Manager: JOB DESCRIPTION
Reporting to: Head of Communications & Marketing (HCM)
We are inviting applications for an Events Manager to join Garden Court Chambers. This is a full time permanent role.
Purpose of the role
Garden Court Chambers hosts a range of events including roundtables, webinars, hybrid, and in-person panel discussions. We bring together legal professionals, policy specialists, NGOs, community groups, and activists for legal training, thought-leadership and networking.
At least three times a week, we host 40-50 people for in-person events, 15-20 for roundtables, and several hundred for webinars. We also host parties throughout the year for around 150+ guests.
In this role, you will plan deliver and host each event; support the Head of Communications and Marketing with event programming; and work with barrister colleagues who convene each event to agree all event specifications.
Working as part of the friendly and professional Communications and Marketing team, the events you produce will amplify the vital work our barristers undertake to fight injustice, defend human rights, and uphold the rule of law.
About you
- Committed to delivering consistently excellent customer service - great front of house and highly organised and methodical behind the scenes.
- Experienced in dealing with the day-to-day challenges of high-volume event planning, delivery, and hosting.
- Confident at managing technology required for large webinars and hybrid events.
- A can-do attitude, calm under pressure, flexible, and a great team player.
Core duties
- Event planning and delivery: book rooms and catering; liaise with speakers and diarise; coordinate webinar access for guests and speakers; collate and format PowerPoints; manage event recording and webinar platform (Zoom); process bookings and manage invitations; and coordinate with facilities, security, and reception.
- Event hosting duties (supported by Events Assistant): greet guests and welcome speakers; manage cloak rooms, event signage, and catering; set up and clear rooms; and trouble shoot and support the needs of guests and speakers.
- Support the Head of Communications and Marketing with event programming.
- Work pro-actively with members of Chambers (barristers) to ensure that requirements for their events are clearly recorded, and that events are delivered to specification.
- Support the Communications and Marketing Manager with digital communications to promote events.
- Support the Head of Communications and Marketing with event budgeting.
- Create and manage invitation lists using CRM software and support the production and delivery of well-targeted and high-quality email marketing.
- Assist with other administrative tasks for the marketing team.
- Line manage junior members of the team, as required.
- Feed into reports to measure the reach and impact of Garden Court marketing activities.
Skills and experience
- Proven experience in planning, delivering, and hosting in person, hybrid, and online events (ideally all three).
- Good working knowledge of Zoom (or similar), PowerPoint, Excel (all essential), and Campaign Monitor / MailChimp (desirable).
- Experience of working with CRM systems and email marketing tools (desirable)
- Experience of working in fast-paced environments and managing competing priorities.
- Experience of collaborating with and hosting high-value clients and senior professionals.
- Knowledge of the law is not essential, but a commitment to Garden Court’s values is a must.
Personal qualities
- A passion for excellent customer service and teamwork
- A commitment to delivering work of consistently high quality
- Ability to work under own initiative
- Takes ownership for delivery across all aspects of events
- Pays close attention to - and cares about – the details
- Can approach work flexibly, with a positive, can-do attitude
- Highly organised and calm under pressure
- Capable of multi-tasking and meeting tight deadlines.
- Resourceful with the ability to work independently.
About Garden Court Chambers
Garden Court Chambers is a number one ranked barristers’ chambers advising solicitors, members of the public and organisations across the UK and around the world.
We are committed to fighting injustice, defending human rights and upholding the rule of law. We help many clients use the law to advance social justice and equality. Garden Court has a proud history of winning ground-breaking cases of constitutional importance. Our legal challenges have overturned great injustices in many landmark decisions. Equally, our barristers fight hard for clients in countless cases that don’t hit the headlines, but are nonetheless vital for defending the rights of those we represent.
Garden Court is the largest chambers in London and the second largest in the UK with over 200 barristers. Our main areas of law are civil liberties and human rights, criminal defence, community care law, family law, inquests and Public Inquiries, immigration and asylum law and social housing law. We have over 45K followers on social media across nine social media feeds.
Salary, Benefits and Terms and Conditions:
- This positions attracts a salary of £35,000
- Hours: 9.00-17.30 or 09:30-18:00 Monday-Friday
- Willingness to work flexibly to ensure that events are covered (this includes occasional evenings, for which time off is given).
- Three days in our central London office and two days working remotely (after three month of employment)
- Holidays: 25 days per annum pro rata (excluding bank holidays but including three days between Christmas and New Year) with additional day leave after every two years of employment, up to 30 days.
- Additional leave for birthday
- Free fruit twice a week
- Interest-free loan for travel card (after probation)
- Pension, including a 5% employer's contribution after six months, and income-protection scheme
- The successful applicant will be required to sign an undertaking of confidentiality
Closing Date and Applications:
The closing date for applications is 4 pm on Monday 9 June 2025.
To apply, please send Cover Letter, max 2 pages, and CV
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Full-time | Permanent | Circa £40,000 per annum, subject to experience
Based in Shepherd’s Bush, West London (with some flexibility)
-
Are you driven by the belief that everyone deserves a second chance?
Do you see practical skills like driving as a powerful route to independence and opportunity?
Join The Upper Room and lead a transformative programme that supports ex-offenders and young people at risk of offending to rebuild their confidence, regain control of their futures, and move towards lasting change.
-
About The Upper Room
The Upper Room is a frontline, community-based charity in Shepherd’s Bush, West London, dedicated to supporting vulnerable individuals facing homelessness, poverty, and social exclusion. Through a holistic range of services—including hot, nutritious meals, employability training, and tailored support—we help people take practical steps towards greater independence, stability, and wellbeing.
-
About the UR4Driving Programme
UR4Driving is one of our key initiatives, supporting individuals who have experienced the criminal justice system, or are at risk of entering it, by helping them obtain a driving licence. This simple yet powerful tool opens up access to employment, responsibility, and self-belief. Through structured one-to-one support, motivational sessions, and practical driving instruction, participants work toward personal goals and reduce their risk of reoffending.
-
About the Role
As Service Manager[MH1] , you will lead the delivery, development, and strategic direction of UR4Driving. You will manage its day-to-day operations, finances, partnerships, and team, ensuring the programme is high-quality, participant-focused, and impactful.
-
Key Responsibilities
1. Programme Leadership and Development
- Shape and lead a transformative support programme that empowers participants to make lasting change.
- Oversee and improve service delivery, ensuring quality and alignment with The Upper Room’s values.
- Promote the programme and develop referral partnerships, including with prisons, probation services, and community agencies.
- Collaborate with the CEO on future strategy and programme innovation.
2. Team and Budget Management
- Line manage the small UR4Driving team, offering supervision and professional support.
- Appoint and oversee driving instructors, ensuring delivery standards and clear communication.
- Manage the project budget, maintain financial records, and ensure cost-effective use of resources.
3. Stakeholder and Referral Partner Engagement
- Build strong working relationships with a wide range of external stakeholders and funders.
- Represent the project at events, forums, and meetings across London.
- Support fundraising efforts by providing impact data, case studies, and programme insight.
4. Monitoring, Evaluation and Reporting
- Track participant progress and engagement throughout and beyond the programme.
- Maintain accurate case records and contribute to internal and external reporting cycles.
- Ensure full compliance with safeguarding, data protection, and equality policies.
-
What We’re Looking For
Experience & Abilities
- Proven experience delivering structured programmes or support to marginalised groups, ideally including ex-offenders or those at risk of offending.
- Confident facilitating group sessions and providing one-to-one motivation or support.
- Strong organisational, communication and time-management skills.
- Experience managing budgets and working with external stakeholders.
- Ability to maintain clear boundaries while building trust and rapport.
- Genuinely passionate about helping people build the skills they need to move forward. And take charge of their own future.
- Excited to support our clients and play. A hands-on role in growing the UR4 Driving project and exploring new ways it can make a difference.
-
Knowledge & Skills (Desirable)
- Understanding of barriers faced by ex-offenders and relevant legislation (e.g. Rehabilitation of Offenders Act 1974).
- Familiarity with resettlement pathways, coaching or casework.
- Competence using MS Office and digital reporting tools.
- Commitment to inclusive practice and social justice.
-
Qualifications
- NVQ Level 3 or above (desirable)
- IAG (Information, Advice & Guidance) or other relevant advisory/support qualification
-
Salary & Benefits
- Salary: Circa £40,000 per annum, subject to experience
- Hours: 35 hours/week (5 days), primarily office-based with some flexibility
- Holiday: 25 days annual leave plus bank holidays
- Additional Benefits:
- TOIL for occasional evening/weekend work
- Training and CPD opportunities
- Supportive, purpose-driven team culture
-
How to Apply
Please send your CV along with a covering letter (max 500 words) outlining why you’re interested in the role and what you’d bring to it. If you’d like to arrange an informal chat before applying, we’d be happy to speak with you.
-
Recruitment Process
- Stage 1: Panel interview focused on your experience, motivation and approach.
- Stage 2 (if shortlisted): A short presentation followed by further discussion. Full briefing provided in advance.
-
Closing Date: 2nd June 2025
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential




The client requests no contact from agencies or media sales.
Legacy Stewardship Manager
Home based, remote working
£42,000 pa plus excellent benefits
35 hours per week
The Legacy Stewardship Manager will plan and deliver an ambitious new legacy stewardship strategy to bring about growth in future legacy income. It will diversify the current legacy stewardship programme to convert more legacy prospects and maintain more pledgers using a combination of relationship and mass fundraising activities. It will be responsible for planning and delivering high quality communications and experiences which make supporters feel inspired, valued and deepen relationships with them over the long-term.
This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID’s income. It will play a pivotal role in a Legacy Fundraising Team of four people, reporting into the Head of Legacies, working alongside the Legacy Marketing Manager and line managing the Gifts in Wills Specialist Officer.
This role is a new addition to a growing team in an organisation where legacy fundraising has a high profile. It is an ideal next step for an experienced and confident legacy fundraiser wanting to make their mark by growing the legacy stewardship programme to a new ambitious level that matches an increased investment in legacy acquisition.
You’re an experienced and ambitious legacy fundraiser with the ability to think strategically as well as deliver a full and varied programme of operational activity. You’re ready to apply your previous experience, success and ideas to shape and grow RNID’s legacy stewardship programme to its full potential. You’re confident, innovative and keen to use data and insight to improve performance. You’re a strong collaborator and able to influence internal stakeholders at all levels. You’re an excellent project and event manager, able to plan and deliver multiple activities simultaneously to agreed deadlines and budgets.
You will be responsible for:
· Working with the Head of Legacies to diversify and plan the legacy stewardship programme, applying test and learn principles to evaluate and improve performance.
· Operational delivery of a varied legacy stewardship programme including supporter care, supporter journeys, in person and online events.
· Overseeing all one-to-one interactions with legacy prospects and supporters, either directly or through senior colleagues such as RNID’s Chief Executive.
· Educating and training colleagues to confidently support legacy fundraising activities.
· Line managing and developing the Gifts in Wills Relationship Officer.
· Working with the Head of Legacies, contributing to annual operational planning, budget setting, phasing, reforecasting and contingency planning.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 3 June 2025
Supporting people who are deaf, have hearing loss or tinnitus
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haringey Education Partnership
We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people. We have 160 member schools across Haringey, Enfield and Waltham Forest.
The Role
The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success. This role reports jointly to the Operations Manager and the Lead for Digital and Communications.
Key Responsibilities
Administrative Support
- First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
- Manage day-to-day administrative tasks including maintaining records and supporting internal workflows and some internal team communications
- Monitoring of shared inboxes across various teams, addressing enquiries in a timely manner
- Work closely with the Operations, Comms, CPD and Curriculum teams to support projects and workstreams
Event / Visitor Coordination
- Prepare and manage meeting rooms and training venues liaising with trainers and delegates
- Assist with the planning and delivery of in-person and online events, including training sessions, conferences, and away days
- Creati event collateral in a professional and timely manner
CPD Support
- Support with organising and hosting online and in-person training and courses
- Support with the development of CPD promotional material including brochures and flyers
- Support with uploading HEPs training programme and events onto website
- Support the technical and logistical setup for virtual meetings and webinars
Communications and Digital Support
- Website administration support, resolving member queries
- Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
- Work with the Communications Team to ensure consistency in tone, branding, and messaging
Essential Skills and Experience
- Proven experience in an administrative or office support role
- Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
- Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Mondaycom, Adobe Suite
- Good numeracy and data-handling skills
- Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
- A proactive, positive, and collaborative approach to work
- A strong commitment to improving life chances for children and young people
Desirable Skills and Experience
- Experience of working in or with schools or education settings
- Experience with event coordination or customer service
- Familiarity with maintaining websites and basic content management systems
Other information
Application Process:
- Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV. Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.
Working at HEP:
- You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people.
- You will work in a supportive environment that values learning, innovation, and collaboration.
- We offer opportunities for professional development and encourage staff to shape and grow their roles.
- HEP is an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required.
We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.
This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.
HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.
Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV.
HEP is a not-for-profit, schools-led school improvement company focused on raising outcomes for all children and young people in our member schools.

The client requests no contact from agencies or media sales.
Background
People and communities around the world have the solutions to social injustice, authoritarianism, and the climate crisis. But repressive governments, corrupt corporations, and armed groups use violence and oppression to try and silence them.
By building resistance and resilience among those challenging unaccountable power, Open Voices supports a shared vision for a world where communities and ecosystems can thrive.
As a mission-driven nonprofit, we join forces with grassroots activists, community groups, and social movements at risk. Working together, we strengthen their physical safety, digital resilience, and collective wellbeing. As a social impact consultancy, we help high-profile nonprofits and foundations manage risk and care for their teams and partners.
This dual approach allows us to work at every level of civil society, from the grassroots to the global.
We have scaled to meet a 66% surge in demand for our support over the past two years, with our international team now responding to 11 new cases every week. Last year alone, we:
-
Answered 575 calls for assistance across 100 countries.
-
Delivered over 6,000 hours of mentoring and accompaniment.
-
Trained over 1,000 activists in 112 holistic security workshops.
Whoever we partner with, we start with questions, not answers. Listening before speaking, understanding before acting. Together, we defend those who speak out.
We are expanding our diverse, inspired, and purpose-driven team. Will you join us as our new philanthropy coordinator?
Role description
As our philanthropy coordinator, you will play a key role in building new partnerships with philanthropists and high-net-worth individuals, with an immediate focus on the UK, US, and Europe. You will design and implement a comprehensive strategy to build a robust portfolio of individual donors, Family Foundations, Donor Advised Funds (DAFs) and other personal giving vehicles.
A proactive and thoughtful relationship builder, you will maintain long-term relationships and lead bold strategies to engage new audiences, including millennial and next-generation philanthropists. You will steward Open Briefing’s first global development board, working closely with our CEO and director of development to engage members around a dynamic programme of activities designed to make Open Briefing more fundable and findable.
Together with our director of development, you will drive forward a multi-year fundraising strategy to resource our work with activists and organisations on the frontlines of human rights, social justice, and environmental action.
Your primary responsibilities will include:
-
Designing and executing our philanthropy fundraising strategy. Lead a strategy to identify, cultivate, and solicit high-net-worth individuals (HNWI) —including through Donor Advised Funds, Family Offices, Family Foundations, and other giving vehicles—with an immediate focus on the US, UK and Europe.
-
Prospecting and donor acquisition. Manage HNWI prospecting, generate new leads, develop solicitation plans, brief senior leadership in advance of meetings, and coordinate cultivation and networking opportunities.
-
Stewardship and relationship management. Build strong relationships with existing and potential donors through tailored stewardship plans designed to grow income over time. Manage donor tracking and communication systems.
-
Nurture and grow our development board - Work alongside our director of development and CEO to identify and engage members and steward the Board through a 12-month action-orientated development campaign.
-
Budget Management. Manage a programme budget for cultivation and stewardship events and activities.
-
Collaboration and Communication. Work closely with our communications coordinator, director of development and programme teams in the production and dissemination of donor-relevant reports, updates and other content; and contribute to the conception and organisation of donor-facing online and in-person events.
-
Team support. As a key member of our development and communications team, undertaken other duties as reasonably requested relevant to team and organisational goals.
Person specification
Essential
-
You will have extensive experience managing a HNWI or major gift portfolio.
-
You will have a proven track-record of personally securing four, five, or six-figure donations from HNWI and/or major gift donors in the UK, US and/or Europe.
-
You will have experience working within a nonprofit focused on human rights, social justice, and/or environmental action.
-
You will have excellent verbal communication skills, including English language skills, both spoken and written.
-
You will have experience working with senior stakeholders and board members to support fundraising activities.
-
You will have an ability to work both strategically and operationally.
-
You will have creative thinking and problem-solving aptitude.
Desirable
-
You may have experience working within a global nonprofit.
-
You may have knowledge of the human rights, social justice, environmental justice, and/or international development funding landscape.
-
You may understand grant-making and grant-management processes, especially with respect to private philanthropic funding, including family foundations, DAFs, and Family Offices.
-
You may understand tax-efficient donation mechanisms in the UK, US, and across Europe.
-
You may understand the trends in dynastic giving as well as emerging and next-generation philanthropists.
If you feel you meet some but not all of the criteria, we would encourage you to get in touch.
Terms and remuneration
This is a remote, home-working role. You will be contracted for 40 hours a week on a full-time, fixed-term contract. Flexible working is available and encouraged.
We are looking for someone who wants to embrace this pivotal role within our close-knit team and develop a long-term working relationship with us. You will be properly onboarded and continually supported by experienced and compassionate managers and colleagues. Your line manager will be our director of development, Vicky Nida.
In return for your time and dedication, we will offer you a remuneration package made up of fair pay, sector-leading benefits, and progressive leave policies, including:
-
Salary of £46,900 per annum.
-
7% employer pension contribution.
-
Family private medical insurance.
-
Employee Assistance Programme, including welfare counselling.
-
Unlimited professional coaching.
-
Enhanced annual leave of 25 days plus local public holidays.
-
Additional leave days for annual closedown.
-
Enhanced sick pay.
-
Flexible working, including flexitime and remote and home working.
-
Access to local coworking spaces.
-
Support for climate action:
-
Personal carbon emissions offsetting.
-
Up to two additional leave days for sustainable travel.
-
Up to two additional leave days for climate activism.
-
-
Apple MacBook and peripherals.
If you are based outside the United Kingdom, you will be offered comparable compensation through our local employer of record, Remote. For parity, we contribute 4% above the local statutory requirements into the personal pension plans of staff members employed outside the UK. We will contribute 7% into the personal pension plans of staff members employed in counties where there is no local statutory provision.
Diversity, equity, and inclusion
Open Briefing values diversity. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all can be their authentic selves. We therefore encourage applications from all who meet the person specification and particularly from candidates who are from racialised communities and those under-recognised in our development team. This currently includes people of colour and people from countries in the global majority.
Please read our diversity, equity, and inclusion policy for more information. Our ethical and environmental policies are also available. And you may find our Vision, Mission, and Values statements of interest.
Open Briefing is a Disability Confident Employer and a signatory of the Charter for Employers Who Are Positive About Mental Health. We will make reasonable adjustments for disabled and neurodivergent people during the recruitment process and any subsequent employment. Please let us know in your cover letter how we can be the recruiter and employer you need us to be.
We have checked the text of this advert using the Gender Decoder tool.
Safeguarding
Open Briefing is dedicated to upholding the highest safeguarding standards, ensuring a culture of respect and protection for both our internal and external stakeholders. Our approach encompasses preventative measures and a strong response mechanism to any safeguarding concerns, guided by a survivor/victim-centred ethos. We enforce a strict no-tolerance policy towards any violations of safeguarding policies, ensuring that all concerns are addressed promptly and appropriately. Our safeguarding policy is available here.
How to apply
Please submit your application using our online form and note the following dates:
-
Closing date: 30 May 2025
-
Interviews: w/c 9 June 2025
-
Desired start date: As soon as possible
Please let us know on the form if any of these dates are problematic and we will try to accommodate. The successful candidate will need to complete a reasonable vetting process before engagement.
The client requests no contact from agencies or media sales.
Community Project Lead
- Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)
- Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners.
Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?
IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.
The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.
What you’ll do
-
Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research
-
Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services
-
Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice
-
Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates
-
Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery
-
Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders
You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.
Visit our website to download a recruitment pack and application form.
Closing date for applications: 9am on Monday 16 June 2025
First-round interviews: Wednesday 25 June 2025 (London)
The client requests no contact from agencies or media sales.
Salary: £40,000
Contract: Permanent – Full Time – 35 hrs per week
Location: London office – 1 day pw
Closing date: ASAP
Benefits: 4% pension, cycle to work scheme, shared parental leave, health and wellbeing benefits
We have a great opportunity for a Senior Individual Giving Officer (Mid Value) for an international development charity that works with animals throughout Asia, Africa, and Latin America.
Reporting to the Supporter Development Manager, this role joins at an exciting time, looking to achieve growth, focusing on digital acquisition. As part of this exciting role, you will develop committed warm cash and regular online giving supporters, increasing their engagement and income prospects.
This role offers the opportunity to create engaging stewardship material and actively encourage the development of donation relationships. Brooke requires a passionate individual who has excellent communication skills, the skill and knowledge to utilise regular giving and donations and who has a particular interest in animal and community welfare.
To be successful as the Individual Giving Officer (Mid Value), you will need:
- Experience of using a range of channels, including mail and email, with a strong understanding of optimising and tracking donations
- Experience developing and delivering mid-value giving programmes and activities
- A passion and knowledge of delivering high-quality supporter experience and supporter engagement development.
If you would like to have an informal discussion, please call or email your interest along with your CV.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The ideal candidate will have experience in the corporate financial services sector and they will have demonstrated experience developing corporate partnerships in support of humanitarian and development work. As a Senior Officer with a dedicated portfolio of established Financial Services partners, you will build tailored fundraising strategies and activations, focusing on incremental and sustained revenue generation. The Senior Officer will also demonstrate a passion for the IRC's mission, nuanced understanding of private sector fundraising, and dedication to the organization's diversity, equity, and inclusion values.
Key Working Relationships
- Associate Director of Financial Services Partnerships and the Senior Officer of Financial Services Partnerships
- Senior Communications Officer, Partnership Comms
- Director, Health and Financial Services, Global Corporate Partnerships
KEY ACCOUNTABILITIES
- Collaborate with the Associate Director, Financial Services to steward and cultivate a $2M+ USD portfolio of partners in support of the Global Corporate Partnerships Financial Services strategy with a focus on diversified funding streams, growing unrestricted funds, and expanding influence;
- Help to deliver a robust strategy for the Global Financial Services sector; identifying and initiating strategies for sector partnerships through a variety of partnership models (e.g. strategic, employee engagement, pro bono expertise, etc.)
- Implement stewardship, engagement and growth strategies for partners within the portfolio including account plans, proposal submissions and partnership discussions.
- Develop materials for partners or prospects, including proposed partnership overviews and activation ideas, concept notes, proposals, presentations, and reports, from drafts through to final line-editing and formatting.
- Work closely with the External Relations teams (e.g., digital, creative studio, events) to leverage finance-related virtual and in-person events and campaigns to support the overall fundraising efforts of the organization.
- Maintain and update account management plan for each portfolio partner as needed, including evaluating key performance indicators and delivering upon strategies for revenue growth and donor satisfaction.
- Facilitate information flows between prospects and donors, program staff and fellow fundraisers;Undertake special assignments, as needed.
PERSON SPECIFICATION
Essential
Skills, Knowledge and Competencies:
- Demonstrate the capacity to adapt, pivot successfully, and handle higher visibility challenges on a regular basis both with donors/prospects and internally;
- Demonstrate the capacity and professional expertise to execute senior level donor meetings;
- Ability to exercise and execute creative solutions with minimal oversight to meet the needs of the IRC and portfolio;
- Ability to develop thoughtful project management plans and implement them in timely and detailed fashion
- Excellent interpersonal skills and written and oral communication skills: the ability to effectively interact with a variety of internal and external contacts with confidence and poise.
Experience:
- Considerable relevant experience or strong interest in the financial services sector and community
- Experience of partnership development and/or front-line corporate fundraising experience in a dynamic, fast-paced environment;
- Experience identifying and exploring new and creative ways of engaging with companies and their communities, influencers, and other partners to support humanitarian efforts.
Desirable:
- Strong project management skills, experience working on multiple projects with global cross-functional teams;
- Ability to travel for partnership meetings internationally for conferences, meetings, etc.
Criteria in the Person Specification marked with ** are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme. Candidates who state that they have a disability and meet these criteria, will be invited to interview.
Standard Responsibilities
- Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC London office
- Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies
Head of Member Experience
£52,744 per annum plus excellent benefits
London WC1X and home-based
35 hours per week
Permanent
The Head of Member Experience is a high-profile leadership role at the College, responsible for shaping and delivering an innovative and inclusive membership experience for over 25,000 paediatricians and child health professionals globally. You will lead on membership strategy, operations, engagement, and benefits development; ensuring that our members receive real value and meaningful support throughout their careers.
As Head of Member Experience, you will oversee the development and delivery of a compelling member benefits offer, using data, insights and member feedback to enhance satisfaction, retention and income (currently over £7.5 million). Working closely with colleagues across digital, marketing, finance and careers, you will drive improvements in how we serve our members, from onboarding and services to communications and digital infrastructure.
Reporting to the Associate Director of Membership and Engagement, you will also work with senior leaders and committees, leading the reporting and analysis of membership performance, and contributing to College-wide strategic priorities.
You will be responsible for engaging with governance processes around membership, including overseeing changes to membership categories and election of senior member roles, and ensuring that member needs and insights are championed throughout the organisation.
You should bring significant experience of leading membership functions in complex organisations, including expertise in digital service delivery, budget management, and cross-functional collaboration. You’ll also need excellent communication skills, sound judgement, and the ability to balance strategic vision with operational execution.
A background in the healthcare sector, knowledge of governance matters, or a professional membership (e.g. CIM) would be advantageous. A formal project management qualification is also desirable.
The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 12 June 2025.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.



The client requests no contact from agencies or media sales.