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Doorstep Library is a community-focused literacy charity dedicated to bringing the magic of books and the joy of reading directly into the homes of children who need our support. We are looking for an experienced fundraiser to head up our fundraising and marketing teams.
With one in four 11-year-olds leaving primary school unable to read or write properly, we recruit and train home and online reading volunteers to go into disadvantaged areas of London to help introduce young children (aged 0-11 years) to the pleasure and benefits of reading.
Our unique home-based service, whether in person or online, enables us to find the most appropriate books for every child we visit and build a relationship with the whole family. Our goal is to help children develop the self-confidence and essential skills they need to access all the opportunities that will come their way in life.
We also empower parents/carers to create and maintain a supportive environment by signposting them to local services and community support. Our projects not only improve literacy but also increase family wellbeing and bonding. Our tailored service enables us to help prepare children for school and broaden their opportunities in later life.
Our impact is long-lasting. For us, the ‘happy ever after’ is when we know the power of literacy and the joy of reading are helping a child change their own story for good. Every story shared is a story changed.
JOB SUMMARY
Job Title: Head of Fundraising
Contract Type: Full Time, Permanent
Hours per week: 35 (excluding breaks)
Working pattern: Monday – Friday
Main Location: Hybrid
Reports to: CEO
Direct Reports: Fundraising and Marketing Officers
Annual Salary: 40k
Full Time Annual Leave Allowance: 28 days per annum (includes 3 mandatory days between Christmas and new year), plus bank holidays
Pension Contributions: 6% (based on a 2% minimum employee contribution)
Additional Benefits: flexible working, employee assistance programme, employee discount scheme (Benefit Hub)
JOB PURPOSE
· Strategic responsibility for fundraising, including partnership development and maintaining the charity’s strong relationships with our wide range of funding partners;
· Strategic responsibility for marketing, to increase the charity’s profile and increase engagement;
· To work closely with the SMT and actively contribute to the overall strategy and direction of the charity;
· To manage and build upon the income streams for the charity;
· To manage the charity’s fundraising operations including coordinating prospect research and prioritisation, managing workflows, and ensuring effective stewardship of donors, corporate supporters and trust and foundations grants;
· To oversee the charity’s marketing operations, including digital and printed content creation.
ABOUT THE ROLE
We are looking for a Head of Fundraising to report to the Chief Executive Officer. The successful candidate will sit on the Senior Management Team, working closely with the CEO, Head of Operations and Head of Delivery and Engagement.
You will have substantial, proven experience of working in fundraising and of developing and sustaining partnerships, ideally in the third sector, and of how to build financial sustainability. You will be a highly organised people-person and will be responsible for line managing two Fundraising and Marketing Officers.
You will bring excellent communication skills and the ability to inspire others about our work. With outstanding interpersonal skills, you will have the ability to forge new relationships and you will thrive on enhancing our current partnerships and identifying and creating new ones.
Finally, you will be truly passionate about the work that we do to support children and families in disadvantaged areas of London and be driven to share our work with as many people as possible.
MAIN RESPONSIBILITIES & DUTIES
Development and delivery of the charity’s fundraising strategy
· To work closely with the CEO and trustee board to lead on the development, planning and delivery the Doorstep Library’s fundraising strategy, with further development of a longer-term strategy;
· To manage and build upon the income streams for the charity;
· To take a lead on application bids, including managing, monitoring and evaluating all funding applications;
· To work closely with the SMT and actively contribute to the overall strategy and direction of the charity;
Grow, develop and sustain our partnerships and income streams
· To lead, deliver and grow our existing relationships with all of our funding partners; foundations, corporates, independent schools and individual donors to raise circa £850K pa;
· To identify new potential partners, working closely with the CEO and board of trustees to develop these partnerships;
· To establish a corporate supporters programme and individual giving campaigns, plus develop effective stewardship systems;
· To have responsibility for retaining and engaging the charity’s supporters, this includes providing formal reports and updates on the work of the charity;
· Working with the Fundraising and Marketing Officers to effectively communicate the impact of our work to internal and external stakeholders;
Communications
· Work with the Marketing Officer to implement improvements to our digital presence, including website optimization, social media strategy, and online advertising campaigns;
· Research and analyse sector news/ developments;
· Oversee the creation of the annual report and impact report;
· Create and maintain a stock of case studies/ success stories and photos;
· Monitor and report on the effectiveness of fundraising strategies and campaigns;
Line Management
· To have direct line management responsibility for the Fundraising and Marketing Officers;
· To create an environment where the team feels fully supported and enabled to grow and develop under your management;
PERSON SPECIFICATION
Essential Criteria
1. A proven track record of delivery results in fundraising and/or partnership management
2. Knowledge of successful fundraising from a variety of sources, including at least two of corporates, major donors, individual giving, local authorities and trusts & foundations
3. Proven experience in securing five figure gifts, managing the donor cycle from initial stages through to stewardship
4. The ability to maintain current income streams and identify opportunities for growth
5. Excellent communication skills with the ability to communicate clearly, succinctly and in an engaging manner in person and in writing to a variety of audiences
6. Strong relationship building skills – experience of working with a wide range of people, from large corporate teams to potential individual donors
7. Highly organised – ability to manage a number of projects and tasks at the same time
8. Ability to generate and implement new ideas and see them through to completion
9. A positive team player, working with, supporting and encouraging colleagues
10. Ability to work flexibly, adapting to rapidly changing demands and opportunities while retaining a clear strategic focus
11. Excellent organisation and administration skills, with the ability to pay attention to detail and use office systems
Desirable Criteria
1.Experience of line managing and developing staff in their fundraising abilities
2.Experience of working as part of a senior management/leadership team providing leadership on fundraising strategy to colleagues
3.Experience of working in a small, close-knit team
4.A knowledge of and/or interest in children’s literature/education sector
RECRUITMENT STATEMENT
Doorstep Library is committed to safeguarding and promoting the welfare of children, young people, and all those it comes into contact with. All employees undergo rigorous safer recruitment processes including specified interview questions, a DBS check, and the collection of written and/or verbal references. Safeguarding training is a mandatory part of the induction process for all employees, and employees are expected to always adhere to our safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
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The successful candidate will be a full-time, permanent member of the International Fundraising and Marketing team and will be based in Mai Khao, Phuket, Thailand. This role reports directly to the International Chief Executive Officer.
Job Summary
- Serve as an integral member of Soi Dog’s Senior Leadership Team, actively participating in leadership duties, and contributing to the charity’s strategic and budget planning.
- Lead the creation, implementation, and management of the strategy and associated plans for International Fundraising, Marketing, and Communications, including active day-to-day involvement in all activity.
- Manage and lead the International Fundraising and Marketing teams, ensuring they meet predefined objectives and targets.
Duties and Responsibilities
Provides leadership for all international fundraising, marketing and communications strategy and plans by:
Planning and Management:
- Provide strong leadership and direct line management to the International Fundraising and Marketing team to sustain, develop and grow fundraising, marketing and other initiatives to maximise income and build engagement and brand loyalty from new and existing supporters.
- Develop and manage the Fundraising, Marketing and Communications strategy and associated plans to meet ambitious targets.
- Prepare and present reports on progress, income and expenditure to the International CEO and the International Board.
- Be aware of current legislations, technologies and trends that will benefit the charity.
- Close monitoring of international fundraising income across all sources, and managing the international fundraising and marketing departmental budgets.
- Procure and manage external suppliers and third parties.
- Ongoing risk management and mitigation, escalating risks to the International CEO where appropriate.
Brand and Marketing:
- Develop and lead on the marketing and communications strategies to expand Soi Dog’s reach and increase global awareness and engagement amongst our target audiences with a multi-channel approach.
- Ensure consistency in messaging and brand across all content including social media, digital and press releases.
- Continue to develop the strategy to proactively secure international press and PR opportunities to build brand awareness.
- Co-ordinate an integrated cross-departmental approach with Visual Creative Director and other teams including, Adoptions, Thai Fundraising and external contractors.
Fundraising:
- Lead the development of strategic plans and initiatives, in collaboration with the Senior Management Team and colleagues, to generate additional revenue streams, and grow existing, for the charity.
- Continuously review and seek new major giving opportunities across philanthropy, Trusts and Foundations and corporate partnerships.
- Ensure the team submits robust and timely applications for grants, and provide excellent ongoing stewardship including thanking and impact reports.
- Execute innovative and creative targeted digital fundraising campaigns across various social media platforms to drive donations.
- Oversee all fundraising activity and be the point of sign off for all communications and outgoing campaigns.
- Cultivate existing relationships with long-standing supporters to maintain stability in regular giving.
- Expand networks and maintaining regular communication with philanthropists, major gift donors, and prospects to establish strong relationships and negotiate ongoing opportunities for support and partnerships.
- Manage relationships with external agencies and contractors to optimise return on investment.
- Ensure accurate and timely income projections and reports, fostering a culture of performance and ambition.
- Keep up to date and comply with current Fundraising legislation and standards of each country and/or regions.
Skills and Requirements
- Proven experience in a senior fundraising and marketing role, with a track record of meeting substantial targets and managing multi-million-dollar income and expenditure budgets.
- Outstanding and demonstrable track record of developing and successfully implementing fundraising strategies across a broad range of income streams.
- Excellent understanding and working knowledge of marketing and communication strategy and implementation.
- Substantial experience of developing individual giving and philanthropy programmes, specifically through digital channels, to drive growth, engagement and long-term value.
- Extensive networking and relationship-building skills.
- Strategic, proactive and ambitious thinker with the ability to motivate and inspire teams, lead on initiatives and engage and build loyalty with stakeholders and supporters.
- Experience in managing change at a strategic and operational level.
- Well-developed influencing, negotiation and inter-personal skills.
- Strong written and oral communication skills and comfort working in a high-energy, fast-paced, and collaborative environment.
- Strong line management and leadership skills, with an ability to successfully matrix manage and a proven track record of developing team members.
- Excellent native or fluent communication skills in English (written and oral) and a confident, professional and friendly demeanor.
Working Hours and Location
- This is a full-time, permanent position based in Mai Khao, Phuket, Thailand.
- 40 hours, five days a week - office based at the Gill Dalley Sanctuary.
- You must be willing to work flexibly across multiple time zones when required.
Benefits:
- 19 annual holidays (including Thai National Holidays 13 days) rising to 25 days with year of service
- Annual Salary Adjustment
- Social Security
- Provident Fund
- Uniform
- Visa and work permit
Context and Background
The innovative services that we develop are a critical part of the NSPCC’s fight for every childhood. We transform lives by working directly with some of the most vulnerable children and families. This role will help develop our service offer in respect of preventing and tackling child sexual abuse, with a focus on the ongoing development, coordination and implementation of our secondary education service. This aims to support secondary education settings to be places that foster healthy relationships and keep, young people safe from abuse.
Job purpose
• Scoping, leading and project managing programmes, services and products within the Development and Implementation Team within set timescales and budgets.
• Managing a matrix approach to service development and design, bringing together people, resources, skills and talent from across the organisation to conceptualize, design and create new programmes, services and products
• Working with a range of internal and external stakeholders to ensure that all new developments are informed and underpinned by evidence, have a theory of change and support the NSPCC in delivering its strategy
• Working with research colleagues to plan how outcomes and impact will be measured for each new development.
Key relationships - Internal
Reporting to the Associate Head of Development with close links to the Head of Development and Implementation, the post holder will work closely with an internal project team, managing workstream leads from digital, comms, content development, schools service, income generation and subject matter experts and have frequent interaction at Director level and other senior stakeholders. They will be in frequent contact with multiple teams and directorates as they operate a matrix style of project development.
Key relationships - External
This role will develop relationships at Director level and other senior stakeholders across a range of external partners including from Education, Children Services, Police, Health Partners and the third sector for the purpose of influencing, learning, collaboration and engagement. They will also work closely with participation and people with lived experience who support service development.
Main duties and responsibilities
1. Project delivery
· Accountable for end to end delivery of the development and delivery of projects within the D&I team, with a focus on education
· Ensure projects are well managed and desired outcomes are achieved and benefits realised
· Lead a matrix approach to service development and design bringing together a multifaceted team from inside and outside of the NSPCC
2. Governance
· Establish and maintain an effective governance and project framework for any development
· Ensure the correct oversight and controls are in place
· Ensure project paperwork is complete including risks and issues logs
· Produce up to date high quality reports and data in relation to the project
3. Quality
· Work with quality assurance processes to ensure all services developed are to a high standard and regularly reviewed for accuracy
· Review, scrutinise, challenge and apply evidence from a wide variety of sources to inform development
· Work with research and evidence colleagues to test and learn and improve services
4. Relationships
· Actively seek input from a range of subject matter experts and those with lived experience as part of any development
· Work closely with colleagues from across multiple teams and departments during all stages of development
Responsibilities for all Staff within the Strategy and Knowledge
A commitment to safeguard and promote the welfare of children and young people
• A sound understanding of and commitment to equality, diversity, and inclusion.
• Commitment to living our values and guiding principles, as set out in our strategy.
Person specification
1. Knowledge relevant to NSPCC strategic objectives, specifically the education sector, relationships and sex education
2. Experienced in managing complex, fast paced, multi-agency/client relationships and cross organisational teams to deliver multiple projects
3. Significant experience in the successful design and development of innovative, evidence based services, ideally within the education sector
4. Application of structured project management techniques to plan, monitor and deliver projects involving many stakeholders and teams in their delivery
5. Understanding of implementing evidence-based programmes, within public services
6. Evidence of excellent interpersonal, influencing and networking skills and an ability to establish credibility with external professionals and stakeholders
7. Highly developed communication and presentation skills, able to explain complex technical information clearly and confidently, to a range of technical and non-technical audiences
8. Financial acumen and experience of financial modelling and developing and managing budgets
9. A personal commitment to ending cruelty to children, and to making safeguarding everyone’s responsibility.
This role is homebased/flexible but does require some travel within the UK.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Term: Full time, one-year fixed contract with the option to extend
Salary: £28,000 per annum + generous benefits
Location: London (Victoria) – (hybrid working, with one to three days in the office a week)
Closing date:12 noon, 5 April 2024
Interviews: 11, 12 and 15 April 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
Working as part of our Development and Engagement directorate, this is an exciting opportunity for someone who is looking to build their project management and event experience to work across two high performing programmes to provide efficient administration of events, project management tools, systems, and processes.
Our Digital Boards and Digital ICS programmes provide leadership development support to NHS Boards and system leaders through bespoke board development sessions, peer learning events and written outputs. This role will involve working with programme leads and project partners to deliver a high volume of outputs every year.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory, including Gaza, and Lebanon.
MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, the West Bank, and Lebanon. Due to this growth, we are seeking a Director of Fundraising and Marketing to lead the development and delivery of an ambitious and data driven fundraising strategy.
Purpose of role
The purpose of this role within MAP is to build a high-performing fundraising and marketing team in the UK, and in new international markets, to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising and marketing strategy to successfully deliver MAP’s new five-year vision.
Primary responsibilities
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
The job holder will have the following key responsibilities:
Leadership
- Champion fundraising across the organisation.
- Be an inspiring ambassador for MAP and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
- Actively contribute to leading Medical Aid for Palestinians as a member of the Senior Management Team (SMT).
- Work closely with the SMT to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Attend and actively participate in MAP’s Board meetings and relevant Board Committee meetings providing updates, necessary reports, and feedback on MAP’s fundraising and marketing.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
- Monitor and manage risk in accordance with MAP’s risk management policy.
Fundraising
- Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver MAP’s new five-year vision.
- Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
- Ensure that MAP’s fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
- Set, monitor, and deliver annual income and expenditure targets.
- Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
- Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
- Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
- Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
- Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
- Take overall responsibility for fundraising compliance and ensure that in all relevant areas, MAP complies with the law, regulation, and stakeholder and contractual obligations with third parties.
- Maintain oversight of the supporter database to ensure integrity, legal compliance, and suitability for MAP's fundraising strategy.
Fundraising Development
- Work with the Head of Individual Giving to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
- Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
- Lead the adoption and use of a newly installed Microsoft Dynamics CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
- With the CEO and SMT, agree and invest in a scaled-up approach to fundraising internationally.
Brand and Marketing
- Working in collaboration with the Director of Advocacy and Communications, lead the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
- Build and inspire a high-performing and results-oriented Marketing Team to build a community of supporters by delivering a seamless supporter journey that promotes MAP’s work and delivers greater income generation.
- Ensure our brand and identity are strong and supported by authentic high-quality messaging, delivering integrated campaigns across all our channels that turn increased recognition into active support for MAP’s work.
- Increase brand awareness and brand attribution, creating an authentic and compelling voice for MAP which centres on Palestinian voices, including the voices of the people MAP serves.
- Empower teams across MAP to successfully deploy our brand.
- Work in partnership with the Director of Advocacy and Communications to ensure content is up to date, factually accurate and to manage reputational risk.
People Management
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
- Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
General Responsibilities
- Support the mission, ethos, and values of MAP.
- Carry out other associated duties as may arise in line with the broad remit of the position.
- Support and promote diversity and equality of opportunity in the workplace.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.
Profile
The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.
Experience
- Extensive relevant experience and a proven track record of delivery of income growth across multiple fundraising channels in a fast-paced and rapidly changing context.
- Knowledge and/or experience of fundraising through direct marketing, trusts and foundations, corporates, major donors, challenge events, community fundraising, and digital marketing.
- Experience of relational databases and of analysing and presenting data to make informed decisions.
- Experience engaging and stewarding relationships with donors at all levels.
- Proven experience producing successful proposals for large scale projects.
- Experience planning, prioritising, and managing multiple projects simultaneously from start to finish.
- Experience in international fundraising.
- Experience in strategic planning, budgeting, and forecasting.
- Experience managing staff across different fundraising areas.
- Experience working at SMT and reporting at Board/Trustee level.
- Experience working with international teams and/or on international issues. (Desirable)
Skills
- Significant gravitas and an excellent networker, communicator, and influencer who is at ease and skilled in representing and promoting an organisation with different audiences, at different levels and in different contexts.
- Highly proactive and effective at collaborating with others, building relationships and partnerships.
- Excellent judgement, including in balancing short and long-term priorities, focusing on key issues, and identifying and managing both opportunities and risks.
- Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
- Excellent project management, budget and forecasting management, and resource control skills.
- Persuasive communication skills with the ability to present and convey complex ideas and issues clearly and coherently.
- Strong decision-making skills and ability to translate priorities into operational goals and plans.
Knowledge
- Significant knowledge and understanding of all aspects of fundraising including philanthropy, partnerships, individual giving, and legacy giving.
- In-depth and up-to-date knowledge of charity law, fundraising regulations, standards, and best practice.
- High level of competence in CRM software and social media.
- Commitment to maintaining standards to promote trust and confidence in MAP’s fundraising initiatives.
- An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.
Personal Traits Desired
- Commitment to MAP’s mission, services, and the right to health.
- Commitment to anti-discriminatory practice and equal opportunities.
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of MAP.
- Prepared and able to travel occasionally to Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
- Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
We are looking for an Events Coordinator with in our Platform Services team. You will need demonstrable experience in planning and delivering a range of successful events, including both digital and in-person events, as well as experience of managing project budgets and strong project management skills. You will also need to be confident in using online meeting software to host events, have strong communication and interpersonal skills and also a good understanding of relevant legislation related to events planning.
Please note that applications will be reviewed following the closing date of 3rd April due to annual leave/the Easter weekend. Interviews will be held in April.
Salary: £31,016 - £34,000 per annum, pro rata
Contract period: 12 month fixed term contract
Job Type: Part time (approx 22.5 hours per week with some flexibility)
Reporting to: Marketing and Communications Manager
Team: Platform services
Location: Oxford / hybrid working.
In this role, you will be responsible for the planning, organisation and delivery of Picker's programme of events. This will include two in-person conferences with attendees from across the United Kingdom as well as regular online events during the year. You will work with internal and external stakeholders to ensure effective planning and delivery. You will also be responsible for the planning of Picker's presence at sponsored events and exhibitions, working with colleagues from across the organisation to ensure that the Group are appropriately represented and present a credible and compelling offer.
This is a new role in the organisation, intended to support colleagues and to take a lead in our growing programme of events. There is established practice to build on from existing national conferences as well as opportunities to develop new types of engagements.
In this role
In this role you will:
- Work with the Marketing and Communications Manager to plan a programme of events for the year, ensuring that these align to the Group’s charitable and commercial objectives.
- Work with internal stakeholders and external partners to develop detailed plans for each event, including working with subject matter experts to design appropriate agendas.
- Lead for Picker on the administration of events
- Attend events, providing first line support to colleagues, partners, and attendees on the day. This will include occasional travel, usually within the United Kingdom.
- Lead on the evaluation of events to ensure that they are effective in addressing Picker’s strategic goals and to enable continuous learning and improvement in our future planning.
- Maintain a working knowledge of relevant regulations to ensure that all events are compliant: this will include legislation on Data Protection (eg UKGDPR); Health and Safety; and Equalities
About you
You will have:
- Demonstrable experience in planning and delivering a range of successful events, including both digital and in-person events.
- Strong project management and organisational skills
- Strong communication and interpersonal skills; able to work effectively with people from a diverse range of personal and professional backgrounds.
- Understanding of relevant legislation related to events planning and delivery, including data protection, health and safety, and equalities / accessibility.
- Excellent attention to detail
- High levels of general IT literacy, especially in the Microsoft Office suite (including Microsoft Word, Excel, PowerPoint, Outlook, SharePoint and Teams)
- Confident in using online meeting software – eg Zoom or Teams – to host events
- Excellent verbal and written communication, including the ability to provide information in a format that is clear and understandable to people from a range of backgrounds
- Able to work independently, following managerial direction with limited supervision in order to deliver against agreed personal and organisational objectives and deadlines
- Numerate and confident in handling financial information related to events
- Empathy with Picker and its aims
- Willingness and availability to work flexibly and to travel within the UK required, including outside of normal office hours and at weekends on occasions.
This is a summary of the job description. Please review the full job description.
About Picker Institute Europe
Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.
We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.
Working with us
Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.
Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.
To support you we offer a friendly, person centred working culture with many benefits including:
- Flexible and hybrid working opportunities
- Convenient location with free parking
- 25 days holiday, increasing to 30 days, plus public holidays
- Christmas office closure (currently an additional 3 days leave)
- Contributory company pension scheme
- Free life assurance
- Tailored learning and development
- Health and wellbeing resources including an Employee Assistance Programme
- Season ticket loan scheme
- Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team
The client requests no contact from agencies or media sales.
As the National Theatre communicates and engages with an increased range of audiences, with an ever-widening offer, its digital marketing communications (CRM, social media and website) need to be more targeted, more intelligent and more engaging than ever. Reporting to the Senior Social Media and Content Manager, the role’s primary responsibility is the creation and delivery of social media communications to the full range of National Theatre audiences in London, across the UK and around the world. The Social Media and Content Coordinator will also help maintain the organisation’s digital footprint across its website.
Supporting the Marketing team, the Social Media and Content Coordinator will use knowledge of marketing principles to devise and deliver social media campaigns, coordinating creation, scheduling and community management of posts across the National Theatre’s social media channels. Through analysis of digital analytics, the role will have an opportunity to inform the optimisation of social media posts and content strategies.
The successful candidate will have the following:
- Good written English and an understanding of writing effective marketing copy.
- Proven track record of social media channel management, and experience of analysing results.
- Good communication skills and proven experience of working within a team.
- Proven planning and organisational skills with an ability to prioritise work demands to meet deadlines.
- An interest in the cultural sector, and enthusiasm for the ever-evolving digital marketing landscape.
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Monday 8th April 2024 at 12 noon
The client requests no contact from agencies or media sales.
Bringing together leading minds and practitioners in the sector, Wessex Archaeology is a trusted archaeology and heritage service provider and educational charity. From our network of international offices, we work in partnership with our clients to deliver sustainable solutions to manage the historic environment - above ground, below ground and underwater. We are committed to our social impact. This means using the knowledge and connections we make through our commercial activities as a catalyst to engage the communities in which we work.
Join us and you’ll be part of a collaborative team committed to shaping a better future for our staff, the sector, and the world. As well as having knowledgeable and dedicated colleagues, you’ll have an opportunity to access a variety of fascinating and high-profile projects and develop your skills and knowledge along the way.
The role – what’s involved?
We’re looking for a resourceful and strategic Internal Communication Specialist to take a leading role in championing and developing internal communications. You’ll be adept at building and nurturing strong collaborative relationships and act as a trusted advisor to people across all levels, teams and geographical regions. You’ll be pivotal in helping departments and individuals embed communications in their strategies and working practices, providing them with day-to-day advice and support.
You’ll be responsible for maintaining and growing activities that engage, connect and inspire our people. This includes working with other teams to improve and manage internal communications tools and channels so colleagues can stay up to date with the organisation’s projects, updates, process changes, strategy and goals. Working closely with the Head of Communications, you will be an internal ambassador for our brand and equip colleagues to advocate for the organisation and sell and promote our offer and purpose.
Working closely with our HR Director, you will develop comms that promote consistent engagement with employees, from potential candidates and new recruits to current staff working across the UK and internationally.
Main responsibilities will include:
If you are a proactive person who has the drive and emotional intelligence to forge connections across the organisation and take our internal comms strategy to the next level, this could be the career move for you. You will:
- Deliver, evaluate and evolve our internal communications plan.
- Manage and develop the company’s internal communications channels and activities, including staff meetings, organisation-wide newsletter and our intranet.
- Act as a business partner to a range of departments, including but not limited to, HR, Health & Safety, Quality, Sustainability, Finance, IT and Support Services.
- Work with the Head of Comms and Executive Team to align messaging and develop campaigns that communicate the company’s strategy, purpose and values.
- Advise and work closely with senior leaders and managers on internal and corporate communications.
- Develop and implement internal and external-facing campaigns that relate to corporate activities, including areas such as recruitment, learning and development, wellbeing, quality, health and safety, and sustainability.
- Develop and nurture relationships across teams to source information and effectively implement communication initiatives.
- Embed consistency and develop understanding and alignment with our brand identity and messaging across internal teams.
- Develop and manage feedback and insights-led approaches to understanding and improving employee communications and report on activity.
- Support a culture of cross-organisational working and contribute to the overall objectives of the communications team.
- Champion inclusivity and accessibility across our channels and content.
For details on the expected skills, experience and personal attributes, please refer to the full Job Description for this role.
What can you look forward to?
Our focus is on creating a collaborative culture where people can thrive and develop and where safety and wellbeing come first. From anonymising candidate data in our recruitment process to continuous improvements in our benefits, we’re committed to creating a safe, fair, and inclusive working environment.
We offer:
- 22 days of annual leave per year plus bank holidays rising to 27 after 5 years of continuous service.
- Option to buy up to 5 days holiday per year.
- Salary Sacrifice Pension Scheme, Wessex Archaeology employer pension contribution 5%.
- Life assurance scheme of three times your basic salary.
Wellbeing and family-friendly benefits
- Our maternity, adoption and shared parental pay is 100% for 12 weeks, 90% for 21 weeks and 6 weeks statutory, day 1 eligibility.
- Enhanced paternity leave, up to 4 weeks from day 1.
- 5 days of carers leave.
- Paid sick leave from the start of a contract, with the number of days dependent on length of service.
- Hybrid and flexible working arrangements where applicable.
- Company Employee Assistance Programme (EAP) - free and confidential service in the form of counselling and assistance in areas such as health and stress.
- AIG SmartHealth – round-the-clock support for you and your family.
Sustainability and other benefits
- Electric Vehicle Salary Sacrifice Scheme.
- Bike2Work scheme.
- 100% Professional membership costs reimbursed eg IOIC membership
- High-quality personal protective equipment (PPE) provided.
- Free transport from regional offices to sites.
- Time in lieu or paid time for drivers.
- Subsistence allowance.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an experienced senior communications and media professional to lead International Alert’s global Communications team.
We are hiring this role at a pivotal time for Alert, as we implement our new organisational strategy. The postholder will have a unique opportunity to lead delivery of our global communications strategy, supporting the delivery of our organisational objectives and ensuring we maximise our peacebuilding impact.
The role will work in close collaboration with our country, regional and policy teams to deliver high-quality, impactful communications about peacebuilding in the places we work and on key topics such as the climate crisis, women’s and LGBT+ inclusion, and conflict-sensitive investment, centering the voices of the people and partners with whom we work.
You’ll be an excellent communicator and strategic thinker, with experience of delivery of communications across a range of channels and media. You will be responsible for driving up Alert’s visibility and profile and maintaining relationships with journalists, bringing with you good knowledge of the media landscape and excellent contacts.
You’ll have great interpersonal skills, able to work with people inside and outside the organisation across a range of geographies and backgrounds. You’ll be comfortable advising senior leadership within Alert and adept at identifying opportunities to raise Alert’s profile. You’ll be a good people manager, able to lead and motivate a team, and have experience of managing budgets.
Role duties and responsibilities:
Strategy and planning
- Develop and implement a three year communications strategy for Alert, in line with the organisational strategy, ensuring consultation and collaboration with Alert’s global and country teams
- Work closely with country teams to support the development of in-country communications strategies, ensuring regular co-ordination with country level communications colleagues
- Set clear objectives and KPIs for Alert’s communications work, developing robust frameworks for monitoring and reporting, and linking these to delivery of the communications strategy
Media relations
- Develop and deliver a media strategy, in line with Alert’s programme priorities, influencing and funding strategies;
- Lead on cultivating new and foster existing relations with key contacts in the media, building Alert’s credibility and ensuring effective working relationships with journalists;
- Lead on delivery of media strategy for discrete projects, developing plans, drafting key messages and press releases, identifying and working with target journalists and setting parameters for success.
- Lead on Alert’s response to breaking news stories and events, working with senior staff to develop appropriate responses
- Lead on crisis communications for Alert, drafting and holding the crisis communications protocol, representing the communications team on the Crisis Management Group, supporting and advising senior staff, and ensuring regular media training for relevant staff
- Proactively identify opportunities for coverage of Alert’s work in UK, European and international media, as well as by national/regional media in countries/regions where Alert works, and maximise profile opportunities for Alert’s spokespeople and experts;
- Manage and monitor the media email account and media phone, including out-of-hours media calls.
Content, branding and profile
- Ensure robust sign-off processes, comprehensive policies and quality systems to facilitate the work of programme and/or country teams and to ensure that all Alert’s communications are consistent with Alert’s brand, coherent in tone and messages, and high in quality;
- Lead a brand review for Alert in line with the new organisational strategy, including robust audience testing
- Oversee the maintenance and implementation of Alert’s brand guidelines, supporting the marketing and publications officer to ensure brand consistency across all of Alert’s work
- Work collaboratively with other organisations and deepen relationships with donors and funders to increase the profile and visibility of Alert and the peacebuilding sector.
Events and outreach
- Ensure excellent profiling and positioning of Alert’s brand, image and impact throughout Alert’s external communications and events;
- Oversee the design, planning and implementation of specific activities or events and campaigns using a variety of media, and ensure that opportunities for contributing to Alert’s funding, media and influencing strategies and building/maintaining excellent relations with potential supporters and contacts are optimised for each event;
- Ensure that all Alert outputs are disseminated successfully, using different media and messages to reach out to and engage different target audiences, and that dissemination strategies and budgets are set for each output.
Digital communications
- Support the Senior Digital Engagement Officer to develop an annual content plan that reflects the requirements of the strategy and delivers against its objectives
- Maintain understanding of and engagement with the latest digital trends and approaches, ensuring Alert is compliant with relevant regulations
- Oversee the development of a digital plan and ensure it contributes to Alert’s programme priorities, influencing and funding strategies;
- Ensure the furthering of Alert’s reach and profile through more effective and targeted use of the website, digital marketing and social media channels
Programmatic communications
- Support programme and country teams in strengthening their communications and outreach, and facilitate the development of their own communications and influencing strategies;
- Identify deficiencies and gaps in programmes’ communications capacity, skills and materials and make plans to remedy them as appropriate;
- Ensure that quality trainings are provided for programmes, country teams and partner organisations on relevant aspects of communications;
- Provide quality technical assistance and advice to programme and country teams for project planning, proposals and reporting, ensuring communications is incorporated into programme design and budgets.
Line management, budget management and organisational leadership
- Line manage the Communications team staff, and interns, volunteers and consultants where appropriate, setting clear and manageable workplans, ensuring structured, regular support and supervision, and tailored personal development plans;
- Ensure strong team co-ordination and support, with regular team meetings and awaydays
- Accompany, mentor and functionally supervise communications staff in programmes teams;
- Set, manage and monitor the Advocacy and Communications budget, ensuring robust oversight of spend and adherence to finance and procurement policies;
- Work closely with the Director of Policy, Advocacy and Communications to review and strengthen communications strategy and delivery, developing strong relationships with the Senior Policy and Advocacy Officer and the GPU Director to ensure advocacy and communications objectives are co-ordinated and complementary;
- Ensure efficient team-wide communications and knowledge management, and contribute to organisation-wide communications, knowledge management, events and discussions on related topics/projects;
- Deputise for the Director of Policy, Advocacy and Communications where appropriate.
Please note that the above are just some of the role requirements. For the full role requirements, view the job description.
All applicants must have existing and permanent right to work in the United Kingdom.
International Alert prides itself on being an equal opportunity employer and particularly welcomes applications from underrepresented people including women, people from the Global South, BIPOC, LGBTQIA+ people, disabled people, and other historically marginalised people.
While International Alert will endeavour to contact all candidates within a reasonable time, this may not always be possible due to limited resources.Therefore, if you have not heard from us within two weeks of the closing date, you can assume your application has, on this occasion, been unsuccessful.
The client requests no contact from agencies or media sales.
Royal Greenwich Heritage Trust (RGHT) manages the important historic buildings and community assets for the Royal Borough of Greenwich. These include Charlton House and Gardens, the Archive and Museum Collections, Tudor Barn, and various memorials across the Borough. Our mission is to help people discover and enjoy the history and heritage stories of the Royal Borough of Greenwich; to conserve these heritage assets and ensure that they are shared with as many people as possible. Our regular activities include tours, events, venue hire, weddings, education programmes, exhibitions, and an archive service, working with partners and volunteers to manage the assets in our care.
The Head of Marketing & Commercial has overall responsibility for the Trust’s marketing, room and site hire, and events. They ensure a continual public programme, commercial events and marketing efforts for year-round activities are in line with the vision and strategic plan, and that income targets are met, working in collaboration with the Finance and Programming Committee of the Board.
You will be responsible for:
1) The effective marketing and communication of all activities at the Trust.
2) Managing the hire of our rooms and grounds for events, weddings, celebrations and corporate use.
3) Overseeing the production and delivery of projects and programmes to highlight the assets in our care, leading to audience growth on site and meaningful engagement primarily across the Royal Borough.
4) Seeking potential funding for activities.
As part of our Leadership Team you will drive strategic change; identifying programme opportunities and growing our audiences using your understanding of audience data collection and evaluation. Experience leading a team and working with external suppliers and a diverse stakeholder community is essential as well as your ability to deliver events that generate commercial and philanthropic income. You will understand audiences commercially as well as from a cultural sector perspective.
We try to make our job descriptions as straightforward and accessible as possible. They’re not intended to set out every duty in detail, but to explain the key responsibilities so that you understand the nature of the job. How you go about doing it will be discussed and agreed between you and your manager on an ongoing basis.
All our team members are additionally expected to work to our Competency Framework. (Level 3)
Leadership and Management
1. Work as a key member of the Leadership Team, collaborating with and alongside colleagues to provide the strategic leadership required to ensure the Trust’s long-term commercial and public engagement programme.
2. To manage the Venue Sales Team to maximise income through sales of the rooms and grounds and development of events.
3. Provide guidance to the CEO and the Trustees, to ensure the Trust is delivering through its programme, public benefit via access, learning and conservation.
4. Contribute to, and support, the conception and development of new projects that will drive business development and income generation opportunities to deliver the Trust’s objectives.
5. To seek funding opportunities for projects.
6. Attend the Finance and Programming Committee of the Board.
7. Work closely with the Finance Manager to create and implement an annual budget.
8. To be responsible for the Marketing plan and its delivery across all aspects of the Trust’s activity.
Marketing and Communications
8. To oversee the management of the brand and act as brand guardian
9. To generate marketing and communications strategy
10. To deliver the marketing strategy: design, print, digital, research, communications
11. To create Marketing Assets: newsletters, social media posts, website content
12. To ensure RGHT is promoted effectively and efficiently, including monitoring impact of campaigns to ensure Return on Investment.
13. To generate audiences for Trust’s activities and widen the demographics.
Commercial: Hire and events programming
14. Manage the Venue Sales Manager and Bookings Co-ordinator to develop and deliver the Trust’s activities programme to generate maximum profit from hire of the estate for functions, filming, community use.
15. Trial and deliver new approaches to income generating activity and events.
16. Develop a paid for programme of activity that provides access to the heritage in our care to new audiences, including the development, implementation, monitoring, impact and overall success of the programme.
17. Ensure all programming delivers significant Return on Investment where external grant funding is not available, supporting the income generation targets of the Trust.
General
In addition to the specific duties above, all RGHT employees should be aware of their responsibilities towards the following:
1. To work as part of a small team and contribute to the overall aims and objectives of the Trust.
2. To champion and promote the values and behaviours set out in the Competency Framework and act as an ambassador for the Trust.
3. Demonstrate a commitment to on-going learning and development and to participate in any training relevant to the role and to improve performance against the Competency Framework.
4. To work flexibly in response to changing organisational needs and be willing to undertake any other duty in line with the level of the job as may be required the Trust.
5. To operate in accordance with RGHT’s values, policies and procedures, including but not limited to, Health and Safety, Data Protection, Equality and Diversity and Child Protection.
Interviews will be held W.C 8th April
The client requests no contact from agencies or media sales.
About the role
Are you appalled by the level of poverty and hardship that exists in Britain today? Are you passionate about creating change? Are you interested in building the infrastructures that are needed for civil society and people in communities to thrive and lead on issues that matter to them?
If so, we have a Programme Lead role within the Movement Effectiveness team at JRF. The main purpose of this role is to design and deliver projects that help create the conditions for deeper collaboration within social justice movements by supporting Charity CEOs, senior leaders, policy makers, and frontline activists to critically reflect on their respective roles in building and sustaining the movement ecosystem and how they work with each other.
About you
You will be a changemaker that knows how to develop and sustain collaborative partnerships and relationships across different sectors. You will have a strong understanding of one or more of the different set of methodologies needed for transformative change such as; community organising, narrative power, storytelling or/and organisational resilience.
Above all we are looking for someone who is politically astute, a generous and confident networker that can work with senior leaders, policy makers as well as grassroots organisations. As the Programme Lead you will be highly organised and have a track record in creating thoughtful content and delivering high quality work in this field.
About Joseph Rowntree Foundation
JRF is a renowned independent social change organisation committed to solving poverty and creating a fairer society. With over 100 years of history, our mission is to support and speed up the transition to a more equitable and just future, free from poverty, in which people and planet can flourish.
How to Apply:
If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.
Please submit your CV and supporting information via our online application platform (accessed through our website).
The closing date for applications is 23:59 hours on 14th April 2024.
Interviews will take place either in York or London, week commencing 22nd April 2024.
Additional information: Only shortlisted candidates will be contacted.
JRF is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we are particularly interested in applications from people from all backgrounds. JRF is a Disability Confident employer and will offer interviews to disabled candidates that meet the essential criteria required to undertake the role. For those roles which allow it, we’re developing a more blended approach to how and where you work based on individual needs.
We know that a commitment to equity must run through all aspects of our work: from the partners we engage or fund, through our research, to our own internal culture and commitment to inclusion. That is why, through our work, we centre the experiences of those who are so often disadvantaged by structural barriers – people who are disabled, those from minoritised ethnic communities and individuals who suffer discrimination based on their sexual orientation.
The client requests no contact from agencies or media sales.
About the role
This is a vital role supporting the Workforce Development team through the effective coordination of activities associated with a number of initiatives carried out within WorldSkills UK, including the completion of an award-winning pilot programme supporting education institutions to mainstream excellence into the delivery of technical education.
You will be working with a highly motivated and engaging team in a fast-paced environment, coordinating activities, managing resources, engaging with internal and external stakeholders, monitoring progress and evaluating impact. You will be confident in liaising with senior and middle managers in an educational environment and will be proficient in Microsoft Word, Excel, PowerPoint, Teams and digital software such as Zoom. You will have excellent attention to detail, alongside planning and organisational skills to support the programme of events which will be delivered both digitally and in person across 2024-26.
Role purpose
The Project Coordinator will proactively support the programming, coordination and management of a number of projects within the WorldSkills UK portfolio, including the WorldSkills UK Centre of Excellence and Network for Innovation as well as the International Skills Partnership initiatives. The successful applicant will work with the Senior Workforce Development Manager in supporting a team of High-Performance Skills Coaches based across the UK.
The post holder will demonstrate excellent organisational, operational and process management skills; have experience of working within a similar setting and be able to communicate well and provide strong and efficient administration to support the ambition and priorities of the programmes.
Key tasks and responsibilities
1. Programme coordination:
• Acting as the secretariat for the internal Centre of Excellence project team and external steering groups; preparing reports, papers, minutes and actions for monthly and quarterly meetings.
• Contributing to the planning of activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget, raising purchase orders and tracking spend against forecast.
• Coordinating the programme ensuring all deviations from targets (time, money, people, etc.) are identified and addressed at the earliest possible stage.
• Producing requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Effectively coordinating resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s).
2. Coordination of members and compliance:
• Effectively liaising with programme participants, responding to enquiries regarding programme content, scheduling or other.
• Liaising with programme facilitators, trainers, speakers and external personnel as necessary.
• Providing logistical management of people and training activity; workshops, masterclasses, and other learning activities.
• Issuing of updates regarding membership, enrolment and engagement including management of Memorandums of Understanding and distribution of associated membership assets.
3. Data Management:
• Collecting, collating and maintaining detailed, accurate and up-to-date records of participants, evaluation and outcomes from WorldSkills UK programmes, whilst maintaining GDPR compliance.
• Preparing reports for monitoring, evaluation and presentations for the project team, the Steering Group and funders as necessary.
• Working alongside the Planning, Grant Management and Impact team to report and track performance and progress.
• Working in partnership with the Planning, Grant Management and Impact team share insights and analysis to feed into the research and programme evaluation.
4. Supporting evaluation and impact:
• Providing updates for inclusion in review activity such as project dashboards for internal and external stakeholders and monthly progress updates against the organisational annual plan.
• Working with the Planning, Grant Management and Impact team to collate and record outputs from evaluation activities for cross programme events.
5. International Partners:
• Acting as secretariat for the International Skills Partnership programme, scheduling engagements, acting as point of contact, preparing reports, papers, minutes and actions for periodic meetings.
• Supporting in the coordination of projects associated to bi-lateral partnerships.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Qualifications and/or experience appropriate to the requirements of the job [E].
• Experience of working in an administrative or coordination capacity [E].
• Experience of working in a digital and office environment [E].
• Experience of working with people in external organisations and at different levels of seniority [E].
• Experience of project support and delivery [D].
Knowledge and skills:
• Ability to organise meetings and events, including in person and digitally [E].
• Ability to accurately record and extract data and information on spreadsheets and databases, with good attention to detail [E].
• Ability to liaise effectively with a range of stakeholders at all levels [E].
• Ability to provide diary management and coordination across multiple departments and organisations [E].
• Ability to use and learn a range of digital tools for online events, including Microsoft Teams, Zoom, Goto Webinar, Vimeo etc. [E].
• Strong knowledge of administrative procedures such as sharing and recording files, developing spreadsheets and responding to business enquiries [E].
• Strong and accurate written and oral communication skills [E].
• Strong knowledge of coordination skills in an office environment, including working remotely [E].
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook and the internet [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared occasionally to travel within the United Kingdom [E].
• Able occasionally to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
TSSA is a trade union representing people working in transport and travel. Our overall aim is to support members in building bigger and stronger workplaces with employees that are respected and have agency to challenge and create impactful change.
We need to campaign on issues that are important to our members and the transport industry. To do this, we need to have a strong political voice where we can encourage our members to challenge and create change within their workplaces, their industry and their wider community.
TSSA is undergoing cultural change and we need highly experienced and driven individuals to play a role in ensuring this change.
Within this role you will need to continuously develop and deliver on our political strategy. You will work on campaigns to deliver our industrial and political policies and objectives and communicate these to our membership.
TSSA is affiliated to the Labour Party and you will need to build positive working relationships with politicians, political parties, other trade unions and campaigning organisations to ensure we have avenues for a growing political voice not only at Westminster but across the devolved nations and regions. You will also find ways to engage our membership in politics that impact on them via education and awareness programmes.
As the right candidate for this role, you will have leadership and influencing skills within a range of audiences, strong verbal and written communication skills to include digital content and be able to work as part of a collaborative communications team. It’s fundamental that you value the role of trade unions in society and understand the role they play in working environments and you must have knowledge of and preferably experience of engaging with political and parliamentary structures.
In the current environmental, political and economic crisis that we are in, never has there been a more important and challenging time to play a part in creating change, drive social engagement and challenge discrimination via pro-active and positive campaigns in the public and private transport industry.
The role will require national travel and an element of out of normal office hours working. Your office base will be in London Liverpool Street.
In addition to a challenging yet rewarding position, the Political Officer role at TSSA offers a highly competitive remuneration package including:
32 leave days plus bank holidays
Generous defined benefit pension scheme
Well-being provisions and flexible working practices
TSSA is an equal opportunities employer striving to maintain and grow our diverse workplace community therefore we welcome applications from all sectors of the community.
We are a family friendly employer and pro-actively support staff with disabilities.
We are proud to be a Stonewall Diversity Champion and have joined Investing in Ethnicity.
The client requests no contact from agencies or media sales.
Salary: £34,085.47 per annum
Location: Edinburgh / Glasgow (Hybrid - a combination of the two with travel to attend meetings at Shelter Scotland Offices as necessary)
Contract: Permanent
Hours 37.5 per week
Closing date: Wednesday 17th April at 11:30pm
Are you an experienced Supporter Engagement Executive with a can-do approach to drive engagement with our key audiences? Then join us to fight for housing justice and you could soon be playing a vital role at the heart of Shelter Scotland.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet across Scotland, people struggle daily with homelessness, unfit conditions, sky-high rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Sitting under the Communications and Engagement team at Shelter Scotland, our tight-knit team comprises of a Supporter Mobilisation Manager, a Senior Marketing and Brand Executive, a Marketing Executive as well as a Supporter Engagement Executive (this role). As a team, we work to deliver on Shelter Scotland’s ambitious strategy by leading our activities that help driver engagement both on a local and national scale.
Our team also works closely with our other colleagues in Communications and Engagement, whether that be Communications Executives and Content producers, or Web Developers and UX Designers, you’ll be working alongside our colleagues to help deliver our objectives in helping our fight to end the housing emergency.
About the role
Working as a Supporter Engagement Executive, you will use your expertise to coordinate and deliver projects that are driving engagement with our key audiences. You will ensure that we have a mass of people who can provide their voices in support of the work we do, as well as encouraging new and existing supporters to have a voice.
As an experienced Supporter Engagement Executive, you’ll be working with our Income Generation teams to support with fundraising and awareness projects to maximise our impact with Scottish audiences. Not only helping us to ensure that Shelter Scotland can deliver on its supporter strategy, you will use mass-mobilisation to achieve supporter growth which will help us to win our campaigns and achieve long-term change.
Your day to day role will involve working with the Supporter Mobilisation Manager to develop and test new supporter propositions and strategies, as well as producing powerful and engaging approaches and materials that align with our Shelter Scotland brand.
This role is vital in helping us to build strong supporter relationships and create long-term commitment to the work Shelter Scotland does and allow us to continue our fight.
About you
You’ll need to be confident on working on ambitious multi-channel awareness or fundraising campaigns that can drive supporter acquisition or retention, as well as being able to inspire and motivate our supporters to take action. As well as having excellent communication skills, you’ll be a data-driven individual who is able and confident to assess the impact of work while adopting a test and learn approach. What’s more, you’ll be knowledgeable on integrated channel planning as well as have a familiarity with paid media, including display, PPC, SEO and social media advertising. Ideally, you’ll also have experience of using CRM Systems, Google Analytics, and email marketing software as well as knowledge of digital fundraising platforms.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement which addresses how you meet the points in the 'About You' section of this job description of no more than 350 words per point. Please provide specific examples following the STAR format to describe the Situation, Task, Action and Result. You are also required to address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Please note, applications without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps thousands of people every year struggling with unfit housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website.
Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. We are committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
JOB SUMMARY
- Defines and leads the Charity’s strategies for income development and growth, through a mix of traditional fundraising and marketing, as well as new initiatives;
- Creates and nurtures relationships (new and existing) with key stakeholders, organisations and individuals to secure philanthropic support and maximise income.
- Key member of Grief Encounter’s Senior Leadership Team (SMT), responsible for both developing and implementing strategic initiatives to generate income and for raising awareness of the Charity’s work and extending our reach.
MAIN DUTIES & RESPONSIBILITIES
Provides leadership for all fundraising, income development and marketing activity within the Charity by:
Staffing:
- Providing leadership and direct line management support to Assistant Directors and Seniors within the Income Growth & Development team
- Leading and developing a team of experienced fundraisers and the marketing lead, to sustain, develop and grow a range of fundraising, marketing and other initiatives to maximise income from new and existing sources.
Planning and Management
- Implementing and executing the annual Fundraising, Business Development and Marketing Plans to meet targets. Prepare and presents regular reports on progress towards income generation goals, to CEO, then Board of Trustees.
- Monitoring income and managing departmental budgets. Analyses of all fundraising activities, events, including a robust patronage programme as well as funding campaigns, for excellent return on investment,
- To embed a culture for learning, that celebrate successes, encourages feedback and identifies areas for improvement.
Brand and Marketing
- Expanding and diversifying supporter reach and engagement to further enhance the return and reputation of the charity nationally, creating strong ‘brand awareness’ of all areas of our work.
- Overseeing the creation and management of Grief Encounter’s messaging and branding across all platforms. Ensures consistency and clarity across print, digital, social media content and all public relations.
- Conducting extensive research to develop new marketing opportunities and overseeing evaluation of existing processes.
Fundraising Management and Income Generation
- Ensuring income projections are accurate and timely, embracing a culture of performance and ambition.
- Embedding processes to support swift identification of opportunities, as well as timely mobilisation of progress with identified plans.
- On-going review and identification of new Grants and Trust opportunities of significant interest to the Charity. Ensures robust and timely applications, including ones for creative growth and development opportunities, are submitted by team and that outcomes/learning is shared for future improvements.
- Developing and leading on other strategic plans and initiatives with support from SMT and colleagues, to create other new revenue generation opportunities for the charity.
Events and Campaigns
- Planning and overseeing the execution of flagship events (e.g. Gala Dinner) with the Head of Fundraising (Special Events) and ensures support from other colleagues across the Charity.
- Building cross-departmental staff involvement in all fundraising events and income generating initiatives. Working closely with SMT colleagues to regularly update initiatives and share developments, both within Grief Encounter and more widely in the sector.
- Exhibiting a high level of visibility by attending a range of income generating events and functions throughout the year.
Digital Fundraising and Engagement
- Development and drive appropriate digital marketing campaigns across a range of social media platforms to engage supporters and increase donations.
Relationship Management
- Nurturing existing relationships and long standing supported to ensure stability for regular giving is well maintained.
- Networking and maintaining regular contact with an expanding portfolio of philanthropists, and major gift donors and prospects to build strong relationships, negotiate a wide range of on-going opportunities for support as well as partnerships.
- Managing relationships with external agencies to maximise return on investment.
- Supervising and providing advice for other relationship management within the team.
This job description will be reviewed as necessary to meet the needs of the service on no less than an annual basis in consultation with the post holder.
This post is subject to pre-employment checks and an enhanced DBS search
PERSON SPECIFICATION
Qualifications
- Degree level education/equivalent.
- Recognised relevant professional qualification in Fundraising/income generation or qualified by extensive relevant experience.
Skills & Experience
- Previous role as a Director of Income Generation or similar position.
- Previous experience of working within a similar agency, ideally but not exclusive to the child bereavement world.
- Highly level of numeracy with excellent understanding of budget and resource planning.
- Proven donor management and income generation skills.
- Superb written and verbal communication skills.
- Excellent presentation skills together with the ability to pitch ideas and applications to a highly professional standard and to support others to do so.
- Strong understanding of income generation and business growth, including knowledge of grant and trust identification and application processes and event management.
- Leadership and team management skills with the ability to build a performance culture in a supportive and encouraging manner.
- Ability to actively listen, seek information, and ask questions to ensure the understanding of underlying concerns of others.
- Project management ability.
- Ability to raise interest in and promote the Charity’s work and to nurture others to do the same.
- Understanding of marketing techniques and processes including use of digital ad social media platforms.
- Proactive collaborating and networking skills to work across diverse stakeholder groups
- Proficiency in Microsoft Office Suite, especially Excel.
- Tactfulness to professionally handle ambiguous and complex situations.
- Politically astute; is able to read situations appropriately and exhibit sound judgement.
- Exceptional organizational and time management skills with the ability to prioritise/organize a busy and varied workload to meet work deadlines.
Personal qualities
- Entrepreneurial. Devises new approaches and assesses effectiveness.
- Respectful, non-judgemental and empathic.
- Sets clear expectations, enthuses, encourages and supports others to achieve goals.
- Demonstrates respect for confidentiality and boundaries.
- Takes ownership and shows commitment to organisational excellence.
- Resilient and tenacious.
- Flexible, pro-active and open attitude to work.
- Able to work outside normal office hours as necessary. (Events, donor meetings etc.)
The client requests no contact from agencies or media sales.