Senior Digital Manager Jobs in Charing Cross, Greater London

MS Society are looking for a Senior Policy Officer (Health and Social Care) to join our ambitious and expert Policy and Evidence team. Helping us to secure improvements to neurology services, treatments, care and support for people living with MS.

Senior Policy Officer (Health and Social Care)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £36,309 - £38,786 per annum plus excellent benefits 
Salary Band: Band F1 

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

This is a fantastic opportunity to be part of a high-performing team, operating at the heart of a friendly and supportive directorate, with an excellent track record of influencing policy change. You’ll be part of the team shaping our policy priorities as we move towards the General Election.

As part of the role, you’ll be:

• Reporting to our Policy Manager for Health and Care, and contributing to the development of our policy positions, statements and arguments in pursuit of our goals to improve the lives of people living with MS.
• Ensuring our policy work is built around strong evidence and is informed by, and developed with, people living with MS, their carers and health and care professionals
• Working closely with our colleagues in Campaigns, Public Affairs, Stakeholder Engagement, PR and Research to develop effective policy positions, campaigns and influencing programmes around key issues facing people living with MS. 

We have strong relationships across the sector. You’ll have the opportunity to collaborate closely with coalition partners to effectively influence external stakeholders and amplify the voices of people living with MS.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Tuesday 23 April 2024
Anticipated interview date: week commencing 6 May 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Right to work in the UK 
The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.

The full list of UK visas and permits that grant you the right to work in the UK can be found on the UK government website. We currently don’t have a Sponsor Licence agreement with the Home Office and will not be in a position to support you with any visa applications you may make.

Equal Opportunities 
We’re a Disability Confident Employer. We’re committed to promoting equality and diversity. We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

We’d be grateful if you could complete the equality and diversity monitoring form on our website and submit it with your application.

As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.

No agencies please.

The role

An exciting opportunity has arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community and events currently accounting for nearly a quarter of the charity’s overall voluntary income.

We are now looking for an experienced and passionate events manager to lead a team and help us to continue to deliver our targets and identify new opportunities for our challenge events portfolio. This currently comprises of running events, triathlons, cycling events, overseas and UK challenges. You’ll support the creation and delivery of the events strategy, developing a varied and impactful portfolio which positions Breast Cancer Now as the go-to charity for events.

With the support of the senior events manager, the post holder will be responsible for the delivery of the Great North Run and Women V Cancer partnership. The post holder will also have their own budget areas working to agreed targets, maximising income, and minimising expenditure through innovative stewardship and strong budget management to maintain engagement and retention of supporters. They will also have line management (not all direct) for 1 event officer, 1 event executive and 1 event assistant.

About you

We’re looking for someone with experience of successfully delivering events programmes, including recruitment of participants, development of supporter journeys and stewardship communications to meet net income and supporter retention targets.

You’ll be an excellent relationship builder, with knowledge of the charity events sector. You’ll be an experienced line manager able to develop your line reports. You’ll also have demonstrable knowledge of setting and meeting financial targets to ensure a good return of investment for the charity.

As well as leading a high performing team we are looking for someone with experience of successfully delivering marketing and recruitment plans, developing supporter journeys and stewardship communications. You’ll be experienced in delivering charity events and possess outstanding organisational, communication and marketing skills. You’ll need to have built excellent relationships with third party event organisers, tour operators and suppliers to the overall benefit of your organisation.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.

Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. 

 Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London or Glasgow office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. In support of your application, you will be asked to submit your anonymised CV and a supporting statement. When doing so please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria.

If you have any questions regarding this role. please contact the Breast Cancer Now recruitment team in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date 9:00 am on Tuesday 23 April 2024

Interview date Wednesday 1 May 2024

About the post of CEO

You will report directly to the Board of Trustees, ensuring excellent governance of the Charity, regulatory compliance with the Charity Commission and Companies House, and will collaborate with Trustees on designing and executing the 2024-2027 strategy. You will lead and support a team of seven staff, supporting 500+ older and disabled Neighbours annually with a large team of volunteers. You will ensure excellent management of charity’s finances and that adequate funding is in place to maintain all charitable activity, monitoring and evaluation. You will ensure that the charity maintains its reputation and develops its exposure and standing. 

About you

You will have strategic leadership experience and have previously led teams. You will have a strong understanding of charity governance and will have demonstrable fundraising knowledge and/or experience. You will be passionate about supporting older and disabled people and will have a strong understanding of their needs. You will be equipped to represent the Charity both internally and externally.  

JOB DESCRIPTION

Strategy and Operations

1. Develop, implement, and lead execution of the charity's annual operational plan and 3-year strategic plan.

2. Identify appropriate level of staffing, volunteering, ensuring that all staff and volunteers are appropriately interviewed, vetted, inducted, trained, developed, and supported to deliver against their objectives.

3. Ensure appropriate upkeep, security, and management of the charity’s premises, including all relevant contracts and payments.

4. Ensure that the charity’s IT systems are fit for purpose and compliant with relevant law.

People

5. Line management of seven staff members, and responsibility for staff and team development, cohesion and appraisals.

6. Recruit and support social club facilitators and appropriate consultants to provide additional resource to the charity as required.

7. Lead staff member for safeguarding, liaising directly with Hammersmith and Fulham Adult Social Care.

8. Ensure appropriate mechanisms and safeguards are in place to support up to 100 regular volunteers, and up to 100 additional corporate/student volunteers.

9. Ensure appropriate mechanisms and safeguards are in place to support up to 500 beneficiaries and additional attendees at FGN events.

Finance and Fundraising

10. Develop, implement, and lead charity’s financial and fundraising planning and management, ensuring that the charity operates at least at break-even, ideally with a small surplus.

11. Ensure that the charity has a diverse range of income across various streams, inclusive of (but not limited to) public sector, trusts and foundations, corporate income, events, and online giving.

12. Ensure that the charity is receiving value for money with all expenditure, ensuring contract review on a timely basis as appropriate.

13. Ensure appropriate cashflow projections so that expenditure does not exceed income in any one year unless pre-agreed with trustees.

14. Ensure that appropriate financial controls are in place so to protect charity and anyone handling money on behalf of the charity.

15. In conjunction with the finance administrator and hon. treasurer monitor all income, expenditure, accounts, funding investments and budgets.

Governance

16 Ensure compliance with charity and company law, inclusive of writing, presentation and filing of annual report and accounts and other Company Secretary duties.

17 Organise, attend, record and report at board meetings every two months, inclusive of finance and operations reporting and the regular cycle of governance reviews.

18 Plan, organise and attend AGM and annual strategy session.

19 Ensure appropriate level of risk management and insurance are in place for the charity.

20 Ensure all relevant policies, procedures and financial controls are in place, inclusive of annual review.

Communications and Impact

21. Represent and promote the charity in public, sourcing media opportunities as appropriate so to increase visibility.

22. Represent the charity on appropriate networks and forums so to develop stakeholder relationships and source opportunities for cross-partner collaboration.

23. Ensure positive, fit-for-purpose, internal and external communications, inclusive of monthly newsletters, social media presence and other marketing materials.

24. Ensure appropriate monitoring and evaluation of projects and develop relationships with academic institutions and/or research consultancies where possible so to elicit external perspectives and scrutiny of the charity’s work.

25. Build relationships with local stakeholders and businesses.

PERSON SPECIFICATION

Essential requirements

1. Senior management experience within the charity sector or similar

2. Experience of working at a senior level with and under the direction of a board of trustees

3. Experience of successfully applying for grant funding, and/or other income generation  

4. Financial acumen including financial reporting

5. Experience of successfully delivering strategic plans

6. Experience in publicity and marketing

7. Experience in management of staff and volunteers

The post is subject to:

· right to work in the UK check

· satisfactory disclosure from the Disclosure and Barring Service

· two satisfactory references

Salary will be c. £54,000 and is set in line with NJC pay scales 2024/25.

Working hours are 35 hours over 5 days per week. The postholder will be based primarily on site but with the possibility of up to one day per week remote working by agreement.

Pension: there is a 5% employer’s pension contribution

You will receive 28 days of annual leave, and option to buy/sell three days annually. We have additional benefits, which include eye vouchers and cycle to work scheme.

Interviews will be held at Rosaline Hall, Fulham, London SW6 on 13 and 14 May. Only shortlisted candidates will be contacted. No recruitment agencies to apply.

Schools2030 is a global programme focused on holistic learning and teacher leadership. The programme brings together a diverse coalition which includes educators, school leaders, civil society, researchers, international organisations and government across ten countries and 1,000+ schools and non-formal education centres. The goal is to improve quality teaching and holistic learning, and to foster resilient education systems across the world, including for those living in remote regions and those facing multiple forms of marginalisation and crises.

Schools2030 teams and partners across 10 countries and globally generate a considerable amount of evidence and data essential for programme learning and impact. This includes various types of data: learning assessment data collected annually across all countries by Schools2030 Assessment Partners; qualitative evidence on programme implementation and processes collected annually by Learning Partners in each country; Impact Evaluation data collected at baseline, midline and endline by Schools2030 Global Evaluation Partners; and research evidence and findings produced by our growing network of Schools2030 Research Partners.

The Evidence and Impact Manager position within Schools2030 is a new role for the programme. This individual will lead on the synthesis, analysis and consolidation of all evidence and data from across countries and globally. The objective is to inform local, national and global agendas aimed at advancing holistic learning and fostering teacher leadership for education systems transformation across Schools2030’s 10 countries. The Evidence and Impact Manager will also lead on dissemination of this evidence at both global and national levels. This involves working closely with the wider Schools2030 Global and National focal points to ensure effective and strategic sharing of Schools2030’s impact evidence with global audiences. Furthermore, the Evidence and Impact Manager will consolidate and disseminate key data and insights relevant for forging expanded partnerships, facilitating annual donor reporting, and engaging externally with strategic partners for the Schools2030 global coalition. 

KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES

Evidence synthesis and analysis:

• Coordinate the efforts of Schools2030 National Learning Partners in each country, consolidating their annual reports and drawing lessons learned from across the 10 countries. This will inform global programming and evidence dissemination, fostering cross-fertilizing of key data and insights within and across relevant Schools2030 national partners and teams.

• Coordinate with Schools2030 Global Partners on Assessment, Data and Evaluation to consolidate, synthesise and analyse evidence from across programme workstreams.

• Coordinate with Schools2030 Research Officer to consolidate, synthesise, and analyse evidence from across Schools2030 network of Research Partners.

• Lead the development of Annual Schools2030 Global Evidence, Learning and Impact reports and preparation materials for external dissemination events/forums, drawing on all the above-mentioned partnerships and workstreams related to evidence and impact.

Evidence dissemination and curation:

• Oversee the development of Schools2030 Learning Database and Dashboard in partnership with Schools2030 Assessment and Evaluation Partners

• Lead the dissemination of Annual Schools2030 Global Evidence, Learning and Impact reports and key findings, using Schools2030 and AKF communication channels as well as other global opportunities and convenings.

• Establish and spearhead Schools2030 Evidence and Impact Community of Practice, compromising Schools2030 team members as well as national and global learning and assessment partners.

• Establish and spearhead Schools2030 sharing and learning dissemination forums aimed at external partners, facilitating the exchange of Schools2030 key findings and insights.

• Collaborate with the Schools2030 Global Communications team to enhance the Schools2030 website for sharing and showcasing evidence from across the programme countries and global workstreams for schooland systems-level uptake.

• Collaborate with the Schools2030 Research Officer to identify key global and national research fora to disseminate and connect Schools2030’s emerging evidence (i.e. UKFIET, CIES, GEEAP, the What Works Hub, and BE2).

Strategic leadership and engagement:

• Lead the development and operationalisation of a Learning and Impact Strategy for Schools2030, in partnership with the Schools2030 Research Officer.

• Contribute to Schools2030’s resource mobilisation, proposal development and donor reporting by drawing in relevant Schools2030 data and insights as needed.

• Contribute to AKF’s global indicators framework and integrate Schools2030 evidence and impact into wider AKF Education Improvement Programme priority areas of focus, including, but not limited to education access, quality, and systems-level change.

• Incorporate key research, evidence and data from Schools2030 partners (and beyond) about best practices related to advancing holistic education in and through teacher agency and leadership.

• Conduct regular reviews of Schools2030 data and evidence to inform decision-making, identifying emerging trends or issues, and recommending adjustments to programme strategies and activities as needed.

• Engage with key stakeholders, including Schools2030 donors, as well as other key stakeholders, including academic institutions, to share findings, solicit feedback, and foster collaboration in advancing Schools2030 goals.

QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES

Qualifications

• Master’s degree in education, international development or a relevant field; Doctorate preferred

Skills

• Proven track record in synthesising and analysing complex data and evidence across different countries or contexts and from different research/study designs

• Experience in quantitative and statistical analysis

• Experience in digital data collection, analysis and visualisation software, for example PowerBI, Microsoft Azure

• Excellent writing skills, including extensive experience preparing and delivering reports

• Highly effective communicator, including extensive experience preparing and delivering presentations 

• Experience coordinating partnerships and/or projects across diverse contexts

• Able to work to deadlines and effectively manage competing priorities

• Ability to provide clear, stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members

• Ability to communicate AKDN/AKF values and strategic plan effectively to partners and colleagues

• Ability to pro-actively problem-solve, work independently and multi-task in a fast-paced environment with numerous and competing deadlines

• Ability to handle complex relationships diplomatically with colleagues, governance entities and external stakeholders in a professional manner

Knowledge

• Demonstrated expertise in education and international development research

• Understanding and knowledge of the global education sector and key institutions

• Understanding of the importance of holistic quality learning outcomes, including the role of social and emotional learning for advancing country-wide progress for SDG4

• Demonstrated success in distilling key insights from a variety of data sources to inform and influence local, national and global policy agendas relevant to the education sector.

Experience

• A minimum of 6 years of professional experience in global education and international development research, monitoring, evaluation and learning

• Experience in communicating and disseminating evidence and results to external audiences, including for resource mobilisation

• Experience of managing relationships in complex organisations with numerous stakeholders

• Strong connections to and experience working with senior leadership in global education/development agencies

Attributes

• Committed to international development, improving the quality of life and promoting pluralism through education

• Demonstrates equity, transparency, and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect from others; promotes credibility and professional reputation

• Respectful of diversity; sensitive toward others in their context, situation and challenges; pluralistic, open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age

• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers and beneficiaries of the organisation.

Application Details:

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF and how their experiences and skills to date will make them the most suitable applicant for the role (applicant should specify the AKF country where they want to ideally be based)

• Closing Date: 24th April 2024

• Salary – if UK based £50,000 to £52,000 annual salary + benefits. If not based in the UK, salary is competitive and based on the AKF location chosen

• Can be in any location where AKF is present – see: https://the.akdn/en/where-we-work 

Legacies Manager

We have an exciting opportunity for a Legacies Manager to join an innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities.

Position: Legacies Manager

Location: Home based

Salary: £36,084 to £41,740 per annum

Hours: Full-time, 37 hours per week

Contract: Permanent

Closing Date: 3rd May 2024

Shortlisting date: 10th May 2024

Interview date(s): Week commencing 20th May 2024

You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.

The Role

As the Legacies Manager, you will assume a pivotal role within our dynamic Partnership and Development team. Your primary responsibility will be to lead the strategy and execution of our legacy programme, driving forward our mission to support vulnerable children, young people, and families across the UK. Drawing upon your strategic vision and extensive experience in fundraising, you will design and implement innovative legacy campaigns aimed at maximising income generation and expanding the reach of the organisation’s Family Hubs.

Your day-to-day activities will involve collaborating closely with fundraising and partnership development experts to develop compelling legacy propositions and engage potential donors effectively. You will leverage your exceptional interpersonal skills to build and nurture relationships with legacy supporters, inspiring them to leave a lasting impact through their philanthropy. Additionally, you will utilise your expertise in data analysis to inform decision-making and refine campaign strategies, ensuring optimal outcomes and return on investment. As a strategic thinker and innovative leader, you will have the opportunity to make a tangible difference in the lives of vulnerable children and families.

Key responsibilities of the Legacies Manager include:

• Develop and implement a legacy strategy/plan aligned with the charity's goals to increase/improve outreach to and engagement with legacy supporters and raise legacy income around agreed goals.
• Provide excellent stewardship to all supporters who engage with legacies, working with stakeholders to ensure journeys are insight-led, respond to audience needs, and are well documented and reported upon.
• Establish key performance indicators (KPIs) to measure the success of legacy giving initiatives and regularly report on progress to senior leadership and key stakeholders. Use data and analytics to inform decision-making and continuously improve strategies for maximising legacy support.
• Work with internal and external stakeholders to ensure the end-to-end process for delivering the legacies plan is designed and documented. This includes solving problems in circumstances where there is minimal guidance available from established practices and precedents within the organisation.
• Work closely with the Head of Relationship Fundraising and other fundraising colleagues to ensure that all fundraising activities are well-coordinated and contribute towards the overall fundraising strategy.
• Identify growth opportunities that foster organisational projects which impact and improve the Legacy programme.
• Develop and execute marketing and promotional campaigns to raise awareness of legacy giving opportunities within the organisation. Utilise various communication channels, including digital platforms, events, and printed Job Description & Person Specification materials, to effectively promote the importance of legacy giving and its impact on the organisation's mission.

About You

As the ideal candidate for the role of Legacies Manager, you are approachable and articulate, with the confidence to engage effectively with donors and stakeholders. Your conscientious nature ensures that you approach every task with diligence and attention to detail, while your continuous learning mindset drives you to stay informed about the latest trends and best practices in legacy fundraising. Your creativity allows you to develop innovative campaign strategies that capture the attention of donors and inspire action, while your diplomatic approach enables you to navigate complex relationships and resolve conflicts effectively. As a good listener and information seeker, you value input from others and actively seek out new opportunities for growth and collaboration.

You are an independent and self-motivated professional, capable of taking initiative and driving projects forward with minimal supervision. Your persuasive communication style and proactive attitude make you an influential advocate for the organisation's mission and values. If you are ready to leverage your interpersonal skills and expertise to make a meaningful impact on the lives of children and families across the UK, we invite you to join us and be part of our transformative journey. Apply now and take the next step toward a rewarding career dedicated to driving positive change.

About the Organisation

An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.

Benefits include:

• Continuous professional development
• Regular support through supervision, appraisal & well-being initiatives
• In house learning platform
• Generous pension scheme
• Employee Assistance Programme
• Healthcare cash plan
• Charity discount scheme

The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.

We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.

Other roles you may have experience with could include Fundraising Manager, Trusts and Statutory Manager, Legacy, Legacy In Memory Fundraiser, Legacy and In Memory, Legacy Relationships, Legacy Giving, Probate, Wills, Trusts, Inheritance, Legacy Administration.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Head of Ageism Campaign (Maternity Cover)

· Maternity cover

· Salary £58,807 per annum

·Full-time (37.5 hours per week) 

· Flexible working options will be supported.

· Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays (pro-rata), 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

The Centre for Ageing Better launched the first ever campaign focusing on ageism in January 2024.

Ageism is the most widespread form of discrimination in the UK. And it will impact us all at some point, particularly as we get older. Ageism affects how society sees older people: they’re often reduced to offensive stereotypes, patronised, or treated as a burden. And it even affects how we see ourselves. As the years progress, we start to believe what we read, see and hear, and come to think that we’re ‘past it’.

The Head of Ageism Campaign plays a key role in a small team responsible for planning and delivering a nationwide public-facing campaign to bring an end to ageism in England. The public-facing campaign is one strand of a wider ‘age-friendly’ social movement aimed to make people think, feel and act differently about ageing, which will work on a number of levels and with a range of different audiences.

Under the direction of the Director of Communications & Policy and with an expert external consultant, this role is responsible for planning, delivering, measuring and iterating campaign activities that lead to measurable changes in attitudes and behaviour amongst the public.

The campaign will position Ageing Better as a thought leader and expert on ageism in England and mobilise the public and stakeholders around key activity and campaign moments, working at a national, regional and local level.

The postholder will jointly manage a creative agency to deliver phase two of our mass marketing campaign, ‘always on’ activity, and a moment of collective action once a year for warm audiences and ambassadors for the campaign.

 

About you

You are a passionate and committed campaigner, determined to create societal change.

You will have excellent experience in campaigning techniques and communications, with first-class writing skills. You will understand how to influence the public and move people along a behaviour/attitude change journey.

You will be comfortable working across the full marcomms mix and using different channels and platforms to reach audiences.

You will have great project management skills and will love keeping a project on track. 

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

The closing date for this role is 11:59pm on 3rd May, with in- person interviews to take place during week commencing 13th May

About us

The King's Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications. 

The role

We are looking for someone who wants to start their career in marketing and is interested in learning more about CRMs, email marketing and measuring the effectiveness of marketing campaigns. As part of the King’s Fund’s centralised Marketing function, you’ll be at the heart of giving colleagues and customers a consistent, joined-up experience and play a key role in our marketing strategy. You’ll deal with a spectrum of work, spanning everything from writing and creating compelling copy (for both online and offline marketing activity); diving into our CRM system, ensuring data accuracy and managing lists; to pulling together evaluation reports, analysing campaign performance, identifying trends, and providing actionable insights. With support from your manager and rest of the team, it’s a great role to build your expertise and gain valuable marketing experience. 

To join us, you’ll need a keen interest in marketing and a blend of creativity and precision to write clear and compelling copy for marketing materials including email campaigns. You will enjoy communicating with people, both in person and on paper. Attention to detail is important and you will be proficient in Microsoft products including Excel. Beyond this, you must be organised, flexible and as passionate about our work as we are.

The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer. We are in the process of developing our long-term policy on this, although the expected minimum time in the office will remain 40% (pro rata). 

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym. 

How to apply

To apply, please go to our web-site and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email  so we can discussion options.

Please note that to apply, you must have existing documented proof of your right to live and work in the UK.

Closing date is 7 May at 9.30am. 

Interviews will be held on Tuesday, 14 May in our Central London office. Role available to start shortly thereafter.

The King’s Fund is committed to equal opportunities in all its activities and appointments will be determined solely on merit. Applications are welcomed from all sections of the community, including those from minority ethnic groups and those with disabilities. 

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Individual Giving and Gifts in Wills Manager to manage and deliver the Individual Giving and Gifts in Wills (Legacy and In Memoriam) income streams for the Centre.  This is an exciting role in our Fundraising team that will manage income pipelines and associated expenditure required to raise income, provide monthly monitoring and use data to analyse fundraising results. This role will also develop and implement strategies to retain, recruit and acquire new supporters.

In addition, you will also provide excellent stewardship to an aging supporter base and ensure the people who donate to the Centre receive a wonderfully warm and personal donor experience, engaging and inspiring donors with stories and updates about the work.

Please refer to the job description for further information.

To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role, why you would like to work for us and address the following two questions:

1. What experience or interest in legacy fundraising do you have?
2. Please describe your experience of success fundraising within the Individual Giving income stream, including employing strategies to retain, engage and recruit new donors? Please discuss the range of direct marketing channels you have used including digital.

We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Do you want to contribute to transforming the outcomes of some of the world’s most vulnerable children through impactful communications?

Can you bring your experience of using communications to amplify the voices of children and communities impacted by crisis and displacement?

If the answer to those questions is yes, this is the role for you!

The Moving Minds Alliance (MMA) is an advocacy impact network focused on Early Childhood Development in Emergencies (ECDiE). It comprises a (growing) network of 38 organizations organizations working together to increase the quantity and quality of funding, policy prioritization, and leadership needed to effectively support young children and caregivers affected by crisis and displacement. MMA’s goal is for all children and caregivers to have access to the power and resources necessary to meet their self-determined needs in an environment of dignity, equity and care, especially in situations of national and international displacement.

MMA does not provide funding for implementation of early childhood programs. As a network, its activities are led by members collaborating in working groups responsible for operationalizing specific areas of work, with support from the Core Team and some external consultants. Operational costs and activities are financed by a sub-group of philanthropic foundations, which are part of the overall MMA membership, through a combination of annual member fees and additional donations and grants. A Steering Committee provides overall strategic direction. MMA is hosted by the International Rescue Committee (IRC-UK).

Our Vision: Rebuilding resilience of the youngest refugees

Forced displacement worldwide is at a record high. Young children and caregivers are disproportionately represented among those fleeing from emergencies and crisis-affected contexts. More than 43 million children have been displaced by conflict. One in four children around the world lives in contexts affected by conflict or disaster. Most children born in displacement will go on to spend their entire childhoods away from home.

Children’s experiences during their formative early years shape the architecture of the brain. This creates the foundation for future development, learning and physical and mental health. Prolonged exposure to violence and toxic stress can have life-long negative effects on children’s development. It can lead to higher levels of depression, anxiety, and in some cases post-traumatic stress disorder. Evidence indicates that quality ECDiE services that support parents, caregivers, and families to provide nurturing care during crisis can mitigate the negative effects of trauma and stress on young children and promote resilience and well-being for a lifetime.

Whilst the international community has made significant efforts to ensure children have access to basic healthcare and nutrition, more must be done to ensure that caregivers and young children can access quality ECDiE services. These services are severely lacking in crisis situations across the globe, as well as in communities hosting refugees and asylum-seekers.

The Purpose of the Role

High quality internal and external communications are the lifeblood of an effective network! The Network Communications Manager is a new and critical appointment to strengthen the work of the MMA.

The post-holder will support MMA’s ambition to become the thought leader on Early Childhood Development in Emergencies. They will position MMA as the ‘go-to’ agency for latest global, regional and local thinking, evidence and advocacy content on ECDiE. They will drive MMA’s external advocacy communications, coordinating with members as necessary to achieve our agreed objectives, and build external engagement with relevant media outlets and platforms

Responsibilities:

The post-holder will:

1. Develop and implement a Communications and Brand Strategy to build and strengthen MMA brand, image, social media and content curation in line with MMA values.

● Increase the effectiveness and dynamism of MMA’s external communications using a variety of different media and channels/

● Manage MMA social media and web platforms, ensuring up to date and relevant content, working with consultants to upgrade them where necessary.

● Ensure that MMA communications are informed through engagement with local ECDiE partners and leverage the communications expertise of our member organisations. 

2. Build MMA’s internal network communications to strengthen engagement, enhance convening and maximise collective impact.

● Ensure ongoing review and refinement of processes and platforms to optimally facilitate communication, knowledge sharing, and alignment across the MMA Working Groups.

● Develop and maintain timely and relevant information and communications flows to members through all formats and platforms.

● Build and maintain MMA’s internal (digital) communications channels and platforms - including our social media and web platforms.

● Work with the Research, Learning and Evaluation Manager to curate, build and share our digital library of resources information and knowledge across the Alliance membership.

● Oversee the design and publication of specialist products such as fact sheets on early childhood development, in collaboration with colleagues, members, technical experts and consultants.  

● Develop and implement targeted strategies to ensure that research, learning and evaluation outputs are proactively disseminated and reach the right audiences.

3. Work closely with the Senior Engagement Manager to develop and strengthen communications for advocacy, in line with the MMA Advocacy Strategy.

● Design & lead the communications components of MMA advocacy campaigns, including social media campaigns

● Develop MMA’s communications and advocacy in response to crises, working with the membership to develop core MMA messaging and advocacy on sensitive issues, including conflict, displacement and other crises.

● Amplify the voices of displaced children and caregivers in external outreach and communications.

4. As part of a small team, the post-holder will also share the MMA team’s collective responsibility to deliver an effective and impactful secretariat function. 

Key Working Relationships

The Communications Manager will report to the Director. They will be a vital member of the core team and will be expected to support day-to-day activities.

The post holder will work closely with the MMA Senior Engagement Manager to ensure that advocacy and communications objectives are aligned. They will work closely with the Knowledge Management and Learning Lead (also a new position) and the MMA Research Forum.

The post-holder will work collaboratively with MMA member representatives to ensure a smooth and effective flow of information and communication across the network. They will collaborate actively with MMA working groups and committees, such as the Steering and Strategy Committees. They will coordinate with communications and advocacy leads from the different organisations across the membership and with our partners.

The post-holder will also identify, engage and work with local partners and stakeholders directly involved in implementing ECDiE in diverse contexts and settings.

They will collaborate with IRC team members where required. From time to time, they may oversee consultants.

 Essential

 Skills, Knowledge and experience

Using communications to:

● Build the external profile and brand of a network.

● Strengthen the collective impact of networks.

● Support impactful advocacy and influence diverse audiences.

● Amplify the voices of marginalised groups from diverse contexts including children, using ethical storytelling practices.

Experience and track record of:

● Delivering different communications campaigns or products.

● Developing and managing a diverse range of digital communications platforms.

● Working collaboratively with non-communications specialists to develop powerful communications using agile and adaptive approaches.

● Supporting local partners’ influencing and advocacy across a variety of diverse contexts and settings.

● Working in a network with proven ability to build effective relationships and matrix-manage across geographically dispersed teams and organisations.

● Recruiting and managing technical experts, ensuring their products are useful and incorporated into ongoing work.

Values & attributes

Passionate about and committed to:

● Using impactful communication to contribute to sustainable and holistic change for children in crisis.

● Principles of equity, transparency and inclusion.

● Ensuring systems, approaches and relationships are free from any form of racism, bias, discrimination, or exclusion.

Is excited to:

● Bring a creative, entrepreneurial, and dynamic approach

● Work independently with light touch supervision.

● Use communications to strengthen the quality of network collaboration, convening and relationships.

● Work in a dynamic, dispersed and adaptive team, comfortable with complex challenges.

Candidates must have the right to work in the UK. The deadline is for 17th of April 2024. The salary for this role is £50,000 per annum.

IRC-UK is committed to equality of opportunity and non discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

This is a key role in Scope’s Financial Planning and Analysis Team working closely with the Retail Team to act as their finance business partner, understanding the detailed retailed strategy and results and providing financial information for planning and decision making.  The role also includes overall responsibility for the production of the whole company management accounts, therefore an understanding of all departments and collaboration with other finance managers is also needed. 

Permanent, 35 hours per week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time.

The role

You will:

• Support senior management through a deep knowledge of their operational activities, detailed cost structures and income streams.  Drive the production and monitoring of budgets, forecasts and actual results and providing constructive challenge and assistance to teams.
• Take responsibility for production of detailed, accurate and timely management information is essential.
• Lead continuous improvements in the content and efficiency of reporting.
• Work closely with the wider finance team to develop and maintain pricing and costing tools, model the financial implications of projects, review investment proposals and monitor their return on investment.

 For more information about the role’s responsibilities and the skills and experience required, please go to the role on the Scope website. 

About you

You will:

• Have experience of accounting and reporting with the ability to analyse and present data to financial and non-financial colleagues in various formats that are user friendly and accessible.
• Have experience within the retail sector
• Hold a professional accountancy qualification or demonstrating proven experience.
• Have experience of proactive stakeholder management and ability to communicate and collaborate with various teams across Scope is essential. Excellent teamwork and commitment to the team objectives and internal customer service.
• Have experience of charitable retail activities and their financial reporting is helpful.
• Be flexible, the role is suited to someone who enjoys the challenge of implementing change.
• Be accountable for the production of the management accounts accurately and on time.  This requires management of a small team and collaboration with other teams to obtain all information needed.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. You can find out more about interview adjustments on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

Our Workplace Wellbeing (WW) team are part of Mind's well-established and successful Commercial Income directorate.

This post plays a crucial role as part of the WW Development team, who are responsible for developing high-quality products, and supporting the delivery of paid for services to our clients and ensuring we meet their needs.

Our clients are employers and their employees, operating across all sectors and industries Our current portfolio of paid-for services include eLearning courses, employer and staff surveys (Index and Snapshot - benchmarking and reporting on best practice in policy and practice), and policy reviews. WW has a Client Services team responsible for sales and account management, but both teams collaborate closely to ensure high quality services and products are delivered to all clients throughout the year.

Key duties and responsibilities

The post holder will:

-Be responsible for the ongoing delivery of our Workplace Wellbeing Index and Snapshot. Building surveys, generating links and producing reports for delivery to clients

-Lead infrastructure management of the Index and Snapshot (LMS) and Qualtrics survey platform and digital and physical reporting interface

-Within Qualtrics, script and test surveys for the WW Index and Snapshot. Liaising with Qualtrics support teams (service providers) as appropriate

-Deliver WW Index and Snapshot quality assurance activities.

-Oversee the management of the Snapshot LMS as a Super user, creating and managing client accounts, uploading client surveys and client reports

-Provide frontline support to clients and our team members in accessing, managing and implementing the Index and Snapshot

-Liaising with Mind's legal and compliance colleagues to ensure processes are documented and adhered to and ensure Workplace Wellbeing's data handling is fully compliant to UK data legislation and Mind's policies and guidelines

-Supporting integration activities relating to touch points connecting our Index, Snapshot and eLearning (also on LMS) to the Workplace Wellbeing's online sales platform, Marketplace

-Design, collate and deliver internal training / guidance collateral to provide up-skilling and refresher briefings to ensure high levels of product knowledge across WW.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Job title: ​​ Chief Operating Officer

Salary: ​​​ £65,000 to £70,000 per annum depending on experience

Position:​​ Permanent

Hours:​​​ 40 hours per week

Holidays:​​ 25 days excluding Bank Holidays 

Responsible to:​ CEO 

Location: ​ 9 Kingside Business Park, Ruston Road, Woolwich, SE18 5BX

Please note this is not a hybrid role.

About First Step Trust:

First Step Trust (FST) is a registered charity providing access to work experience and employment opportunities for people (referred to as workforce) with mental health challenges, learning disabilities, a history of offending and other socio-economic disadvantages, with a key aim to provide opportunities for people who are not in Education, Employment or Training (NEET).

The charity currently operates a garage and a catering business, both focused on providing real-life work experience for these learners. FST has over thirty years' experience as a provider of employability programmes and has successfully run the commercial aspects of the business, creating a solid balance sheet with healthy reserves.

In recent years, FST has been exploring new ways of helping people overcome barriers to learning including, low levels of literacy/numeracy and debilitating anxiety in formal situations e.g. exams or interviews.

Through FST's ground breaking work using Virtual Reality (VR) to upskill our workforce members and engage learners in secure mental health facilities, we have recognised the potential of assistive and emerging technologies as a real game-changer for the people we work with. The technology enables us to do things never before possible. We have, with the support of Halfords Autocentres and the Institute of the Motor Industry (IMI), developed an innovative programme which offers high quality training in a safe environment that does not require any written work.

This led us to identify the need for new ways of enabling and 'scaffolding' learning that will combat some of the wider psychosocial barriers including 'fear of learning', the impact of e.g. learning disabilities, Autism, negative peer pressure and reoffending behaviours. A recent Resolution Foundation report suggests that current "low rates of training among the least educated are troubling, given international evidence showing that there are higher returns to adult education for these individuals." Research suggests that AI/ machine learning could help us overcome these.

We have been supported by two Ufi VocTech Trust grants to deliver VR supported training to these communities of learners furthest away from learning and work. The route to market for our products is into the automotive industry directly, but is also being commissioned by NHS and criminal justice/mental health services as a way to introduce those in secure environments to potential future work opportunities.

These digital developments form part of the charity's strategy for embracing digital innovation to better serve our client base and grow the market we are able to serve beyond those in our local areas.

About the role: 

As the COO, you will support the CEO in executing their strategic plans and directives, while overseeing the efficacy of the organisation’s strategy and implementing changes needed for the growth and development of the organisation. Ultimately your purpose is to support the continued success and growth of the organisation through good management, communication and relationship-building, without compromising on our commitment to working with people who use our service as colleagues..

About you: 

You will be a senior manager who has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you will have the breadth of experience to oversee our operations strategy and systems, commercial activity, budget management, monitoring and evaluation and fundraising. You will have a proven track record of success in senior-level general or commercial management.  You will be a clear, analytical thinker who will strengthen the leadership of our charity. You will be an excellent manager of people, able to support people with varying skills and abilities, who may come from disadvantaged backgrounds.

Key objectives for this role:

Ensure the smooth running of all First Step Trust’s core operations including our commercial activities, people, budgetary control, fundraising, HR, office, facilities and IT.

Work closely with our CEO and Board of Trustees to lead on developing First Step Trust’s next 3-year business plan.

Key responsibilities:

Direct line management of operations staff.

Directing and controlling the work and resources of the organisation ensuring that it achieves its mission and objectives.

Oversee and develop systems for our volunteers’ development and training.

Lead on all aspects of budget management.

Oversee production of the annual report.

Develop our fundraising strategy, working with our CEO. Pursue new sources of funding to support existing operations and new work.

Lead on funder and grant management.

Develop a building and facilities improvement plan including fabric of the building, equipment and IT. 

Person specification:

 

Experience and skills (Essential)

Senior level operational management experience

Experience of developing strategy and business plans

Track record of line managing staff (and volunteer) and teams. 

Strong budget management expertise.

Strategic thinking and problem-solving abilities, with the ability to define the problem, assess options, recommend solutions and drive to a decision.

Excellent communications skills, including the ability to effectively communicate with a wide range of people at all levels.

Expertise in charity regulatory matters and compliance

Knowledge of data protection including GDPR

Good working knowledge of safeguarding requirements 

Experience and skills (desirable)

Experience of IT infrastructure

Experience of fundraising and funder management

Experience working in the charity and not-for-profit sector

Experience working with vulnerable and disadvantaged people 

Overview

This is an exciting opportunity for someone passionate about storytelling and creative writing, as well as the work Change Grow Live does, to shape the way we tell our story and reimagine the way we communicate.

This is a remote role with regular travel required to Brighton and London. 

Responsibilities

We’re a charity that believes in people and wants to make a difference. Our mission is to help people change the direction of their lives, grow as a person and live life to its full potential. As our National Content Lead, you’ll play a key role in helping us achieve this, through a mix of hands-on content creation and editorial leadership.

You’ll be responsible for planning, developing and executing a content strategy, in line with Change Grow Lives strategic priorities, working closely with the Communications Leadership team and senior stakeholders across the organisation.

We’re looking for someone who can be flexible, but a strong advocate when it comes to offering professional advice and guidance. You’ll be working closely with colleagues in our creative hub, across digital, design and content to shape audience experiences.

Your excellent writing and content production skills will be invaluable in identifying powerful stories about how we are making a difference to people’s lives, within a complex organisation. We’re looking for someone creative, compassionate, and resourceful who cares about making society better and safer for as many people as possible.

Salary Range (pro rata if part time)

CGL points 32 to 36 (£35,649.17 - £39,302.37)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

20/5/2024

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Anne Jardine 

The Talent Set are delighted to be working with Pancreatic Cancer UK to find their Supporter Experience Manager.

The charity offers a flexible working environment, with hybrid working from their London office.

As Supporter Experience Manager, you will help us to champion and improve audience experience across the charity, including our support services, fundraising, campaigns, and marketing activity. You’ll focus on mapping, developing, managing, and analysing a matrix of multi-channel journeys with the overall goal of increasing impact, deepening engagement and loyalty, and driving up income.

You will be reporting into the Senior Marketing Manager and will work closely with teams across the organisation to showcase key insights and make actionable recommendations, considering how objectives, content, channels, and targeting can best be used to optimise the audience experience.

Key Responsibilities:

· Audit all our current audience journeys, identifying the key KPIs for each and analysing how well the journeys are achieving their aims.

· Use data analysis to identify where audiences experience could be improved (e.g. overlapping communications, pain points) and highlighting where good practice exists.

· Prioritise journey development based on organisational goals and impact vs input, balancing quick wins with longer-term improvements.

· Working with teams across the organisation, showcase key insights and make actionable recommendations to both our journey matrix and individual journeys, considering how objectives, content, channels, and targeting can best be used to optimise the audience experience.

· Contribute to, and help to implement, new processes so we can better plan and manage individual journeys, as well as our journey matrix.

· Run workshops, training sessions and consultation meetings where appropriate that help teams to make journey improvements and transition to a more audience-centred way or working.

· Influence internal stakeholders to see the benefit of leaving behind a product-only mindset and expanding their view to better meet the needs of our different audience segments.

Person Specification:

· Experience of working in an audience experience-focussed role in a similar sized organisation - mapping, planning, measuring and optimising audience journeys.

· Experience of working within a marketing team to deliver communications and creative content to range of audiences across a range of channels.

· Experience of analysing various forms of audience insights to develop tangible actions for teams to apply to individual journeys, as well as the journey matrix.

· Experience at championing the audience voice and encouraging teams to shift to a more audience-centred way.

· Experience of creating and improving processes to better plan, manage and evaluate audience journeys.

· Strong project management skills with the ability to work with cross[1]functional project groups and programmes.

· Excellent interpersonal skills with the ability to build good working relationships with, and influence, internal and external stakeholders.

· Excellent data literacy and numeracy skills.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.