Senior donor relations manager jobs in Birmingham
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Employment Type: Full time
Location: Remote · Multiple locationsIreland · UK
Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits.
Seniority: Senior
Closing date: 9:00am, 4th May
About GLAN
GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations.
Our vision is justice across borders.
We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK.
We currently work across three key focus areas:
- Accountability for Atrocity Crimes
- Environment and Climate Litigation
- Abuses in Value Chains
About the role
The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity’s organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation – in order to build a sustainable, compliant, resilient and well-governed organisation.
The ideal candidate
We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely.
The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance.
The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management.
Key Responsibilities
Senior Leadership
- Lead the Senior Leadership team in the implementation of our revised organisational strategy 2027-2030.
- Ensure organisation-wide financial oversight and operational business planning.
- Provide guidance and support to GLAN’s team.
- Deputise for the CEO when necessary and take ownership of high-level decision-making.
Operational oversight
- Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN’s organisational strategy.
- Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans.
- Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends.
- Help ensure cases/teams are sufficiently resourced in terms of staff capacity.
- Ensure joined up working, and provide strategic guidance when challenges arise.
People and culture
- Provide strong leadership to ensure a professional and healthy working culture.
- Build on GLAN’s existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1’s, annual 360 reviews and performance.
- Oversee recruitment, onboarding, performance management, and staff development and staff feedback.
- Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work.
- Support the embedding of GLAN’s values across GLAN’s work.
- Oversee relationship and dialogue between GLAN’s SLT and Trade Union representatives.
Governance and Board relationships
- Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations.
- Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN’s risk management frameworks and our risk register.
- Oversee GLAN’s governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented.
Financial oversight
- Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
- Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
- Manage relationships with external accountants, auditors, banks, and financial service providers.
- Ensure best practices are followed and financial risk is identified and managed appropriately.
Operations
- Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers.
Person Specification
Essential
- Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management.
- Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance.
- Minimum of 10 year’s line management experience.
- Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail.
- Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
- Exceptionally organised and able to manage multiple priorities.
- Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly.
- Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills.
- Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector.
- Understanding of UK charity law and governance, including experience with Board of Trustees.
- Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO.
- Warm, people-centred and positive approach.
- Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity.
- Solution-orientated, able to anticipate and resolve challenges.
- Strong alignment with GLAN’s values and our mission.
- Strong commitment to diversity, equity and inclusion and committed to GLAN’s ongoing anti-racist learning and practice.
- Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work.
- Ability to handle difficult situations and handle confidential information.
- Ability to balance GLAN’s operational priorities with our values.
Desirable
- Experience of operating in non-profit / mission-driven / legal organisations.
- Previous experience working in a human rights or environmental protection focussed setting.
- Legal or compliance experience.
- Experience of change management and scaling teams or systems.
- Experience of hybrid / remote team leadership .
- Experience of supporting culture building.
- Experience of working to decolonial commitments.
- Experience of delivering organisational change programmes.
- Legal or compliance experience.
- Experience of change management and scaling teams or systems.
- Experience of hybrid / remote team leadership
- Commitment to equity, learning and continuous improvement.
- Knowledge of HR practices and employment law.
- Fundraising experience.
- Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2
Equality, Diversity & Inclusion
We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness. Each applicant will be individually assessed against the essential criteria regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie break situation.
Our values
Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN.
Collective Power - We believe lasting change is built through collective action and power sharing.
Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can.
Steadfast - We know the kind of change we want to see won’t happen overnight, that’s why we strongly value patience and persistence.
Self-Reflective - We recognise the power and privilege we hold as an organization. We’re committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system.
How to apply
To apply, please use our application portal. Applications are due by 9am 4 May 2026. We will not review applications sent via LinkedIn or email.
GLAN does not use AI to review applications, and we ask candidates to avoid its use in this process. We want to read about people’s experience in their own words.
If you need any reasonable adjustments, including this job pack to be sent in a larger font, in order to apply for this role, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
At Future CFO, we're committed to excellence in financial consulting, offering bespoke solutions to our clients who are predominantly in the not for profit and social impact space. As a forward-thinking organization, we're looking for a dynamic Finance Manager to join our senior management team. The Finance Manager will be responsible for overseeing all financial aspects of Future CFO clients. This includes financial planning, budgeting, reporting, analysis, strategic decision-making and donor reporting. The Finance Manager is responsible for managing, supervising, and directing financial activities that our charity clients buy into. Other duties include strategic support and advisory to the management personnel and their Board members ensuring finances are used beneficially, developing the financial strategy, assessing investments, and ensuring legal and regulatory compliance.
The ideal candidate will have Non Profit and NGO experience and possess a blend of strong financial accounting skills and the ability to manage complex month-end processes across clients that are based globally. The individual will possess excellent communication abilities to liaise effectively with various teams and clients. They will be confident and a self-starter with excellent people skills, possess a passion for growth and create a powerful and connected team culture.
Before you apply
We’d encourage you to take a good look through the role responsibilities and person specification before applying. This is a broad and impactful role, so we’re looking for someone who can demonstrate strong experience across many of these areas and make sure your application brings this to life. We are also open to considering contractors with equivalent experience.
Please note that this role will primarily involve working with a client based in the United States. As such, candidates must be comfortable accommodating time zone differences and working flexible hours where required to support client needs.
Key Responsibilities
Financial Planning, Budgeting & Forecasting
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Lead the annual budgeting process across all programmes and country offices, ensuring alignment with organisational strategy and funding requirements
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Develop and maintain robust financial models, including forecasts and scenario planning
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Produce regular forecasts (income, expenditure, and cash flow), highlighting risks and opportunities
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Partner with budget holders to ensure accountability and ownership of financial plans
Management Reporting & Financial Performance
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Oversee the preparation of timely and accurate monthly management accounts
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Deliver clear variance analysis with meaningful insights for decision-making
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Develop and enhance management reporting to improve visibility across programmes, grants, and geographies
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Present financial performance to senior leadership and non-finance stakeholders in an accessible way
Financial Accounting, Month-End & Audit
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Oversee and ensure timely and accurate month-end and year-end close processes
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Maintain integrity of the general ledger, including review of journals, accruals, and prepayments
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Ensure all balance sheet accounts are reconciled regularly and supported by appropriate documentation
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Lead the year-end audit process, acting as the primary point of contact for external auditors
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Prepare statutory accounts and ensure compliance with relevant accounting standards and local regulations
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Continuously improve financial processes, controls, and systems
Reserves & Cash Flow Management
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Support the development and management of organisational reserves in line with policy and strategic objectives
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Monitor and manage cash flow across entities, ensuring sufficient liquidity at all times
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Identify financial risks and propose mitigation strategies, particularly in relation to funding gaps
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Provide recommendations on reserves utilisation and financial sustainability
Grant & Donor Financial Management
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Oversee financial management of grants, ensuring budgets are accurate, compliant, and aligned with donor requirements
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Support proposal budgeting in collaboration with fundraising and programme teams
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Ensure timely and accurate donor financial reporting, including variance analysis and narrative explanations
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Maintain strong oversight of grant spend, ensuring compliance with funding agreements
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Act as a key finance business partner to programme teams on grant delivery
Financial Governance & Controls
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Ensure strong financial controls and compliance with internal policies and external regulations
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Support organisational audits and ensure audit readiness across all funding streams
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Maintain and improve financial policies, procedures, and systems
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Promote best practice in financial management across country teams
Strategic Finance & Business Partnering
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Act as a strategic finance partner to country directors and senior leadership
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Provide financial insight to support organisational strategy and growth
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Strengthen financial processes, tools, and reporting in a complex, multi-entity environment
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Build financial capability across non-finance teams
Candidate Profile
Qualifications & Experience
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Fully qualified accountant (e.g. ACA, ACCA, CIMA or equivalent)
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Minimum 5-6 years experience in a senior finance role, ideally within the non-profit, international development, or grant-funded sector
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Proven experience managing budgeting, forecasting, and financial planning processes
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Strong experience of grant and donor financial management and reporting
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Experience leading month-end and year-end processes, including external audits
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Experience working across multiple entities, countries, or complex organisational structures is highly desirable
Technical Skills & Knowledge
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Strong understanding of financial accounting principles and controls
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Excellent financial modelling, budgeting, and forecasting skills
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Ability to interpret and present complex financial data clearly to non-finance stakeholders
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Knowledge of donor compliance requirements and restricted funding environments
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Experience with finance systems and advanced Excel (or equivalent tools i.e. quickbooks, xero, etc.)
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Strong understanding of cash flow management and reserves planning
Leadership & Business Partnering
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Proven ability to act as a strategic finance partner to senior stakeholders
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Experience working collaboratively with non-finance teams (e.g. programmes, fundraising, operations)
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Ability to influence decision-making through clear financial insight
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Proactive and solutions-oriented, with the confidence to challenge where appropriate
Personal Attributes
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High level of integrity and accountability
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Strong attention to detail with the ability to see the bigger picture
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Excellent organisational skills and ability to manage competing priorities
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Strong communication skills, both written and verbal
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Adaptable and comfortable working in a fast-paced, evolving environment
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A collaborative and supportive team player with a hands-on approach
Desirable
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Experience in a multi-country or decentralised organisation
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Experience working with outsourced finance providers or shared service models
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Familiarity with international compliance, local regulations, and different accounting frameworks
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Interest in or commitment to the organisation’s mission and impact
What We Offer
Purpose & Impact
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The opportunity to play a key role in a mission-driven organisation, contributing to meaningful and measurable impact
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A chance to shape and strengthen financial strategy in a growing, international environment
Professional Growth & Influence
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A highly visible role with exposure to senior leadership and strategic decision-making
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Opportunity to lead and improve financial systems, processes, and ways of working
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Scope to develop and broaden your experience in a complex, multi-country, grant-funded environment
Compensation & Benefits
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Competitive salary
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Pension contribution for permanent staff and FTC
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Annual leave for permanent staff and FTC
Flexibility & Work Environment
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Flexible and hybrid working arrangements
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A supportive and collaborative team culture
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Commitment to work-life balance
Wellbeing & Culture
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A values-driven organisation with a strong sense of purpose
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Inclusive and diverse working environment
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Employee wellbeing initiatives and support
International Exposure
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Opportunity to work with colleagues across multiple countries and cultures
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Involvement in international programmes and funding landscapes
The client requests no contact from agencies or media sales.
In this exciting and varied role, within our growing Engagement Directorate you will be part of the core team responsible for delivering the charities special events portfolio to maximise support and increase income.
In undertaking this work, you will always need to be one step ahead with excellent customer service skills. You will be organised and have proven project management skills, confident in solving problems, ability to deliver on KPI’s and take a creative and collaborative approach to deliver outstanding events.
Key Responsibilities
Event Planning & Development
- Support the management and delivery of a programme of special events across the UK.
- Collaboratively research and identify new event opportunities.
- Support the development and delivery of opportunities for corporate engagement and sponsorship.
- Identify opportunities to cross‑sell other projects and income‑generation initiatives at events where appropriate.
Financial Management & Performance
- Assist with producing information required for budgets and event plans.
- Support the achievement of financial and non‑financial targets.
- Develop a network of leads able to provide gifts in kind to help reduce event expenditure.
Event Delivery & On-the-Day Support
- Attend events and support the Senior Events Fundraiser with on‑the‑day coordination and delivery.
Stakeholder, Supporter & Volunteer Engagement
- Build strong, collaborative relationships with internal teams and contribute to the development of the supporter stewardship journey.
- Cultivate, steward and recruit new and existing supporters and volunteers to participate in a range of events.
- Arrange and deliver tours of Ronald McDonald Houses for existing and prospective donors.
Marketing, Communications & Representation
- Work closely with the Marketing and Communications team to produce appropriate fundraising materials and maximise public relations opportunities.
- Represent Ronald McDonald House Charities UK at fundraising meetings and presentations as required.
Data Management, Reporting & Insights
- Manage and record event communications and information, including income and expenditure.
- Contribute to reports, data analysis and trend monitoring using database reporting.
- Identify issues, suggest solutions and support continuous improvement of events activity.
Skills & Experience
- Experience working with a wide range of internal and external stakeholders, building strong and effective relationships
- Strong customer service, communication and presentation skills
- Well organised, with strong planning skills and attention to detail
- Able to manage multiple projects and meet deadlines in a fast‑paced environment
- Experience supporting or working within a fundraising team (desirable)
- Confident developing and managing sensitive or complex relationships
- Proactive and creative approach to fundraising and problem‑solving
- Skilled in networking, negotiation and decision‑making
- Good numeracy skills, with the ability to analyse and report on financial performance
- Experience assessing and managing financial, marketing and reputational risk (desirable)
- Competent in MS Office and the use of databases to manage information
- Full driving licence (desirable)
The client requests no contact from agencies or media sales.


