Senior executive jobs
Customer Experience Director
Location: Remote
Salary: £94,671.46 per annum
Closing Date: 19 December 2025
We’re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you’re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service – it could be you!
We’re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services.
We know everyone’s on a journey these days, but we’re truly on one, evolving our operating model so that despite of our size and geography, we’re connected to our customers and communities and service delivery is responsive, easy, local and personal.
You’ll be a subject matter expert in housing management and will be responsible for making sure we’re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs.
Through strong change and performance management, process review, systems and policy development you’ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live.
Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront.
We’ll be honest, this role will be hard work! We always want to do better so there’s a lot to do and within a really challenging operating environment. Undoubtedly there’ll be times where you’ll be frustrated and you’ll probably try things which don’t work but you’ll be joining a strong, collaborative team, where we’ve got each other, and you’ll be encouraged to try new things, and amongst the hard work you’ll laugh and have fun; you’ll never be bored, and no two days will be the same.
The teams you’ll lead are nationally dispersed. Where you live isn’t necessarily important – it’s your expertise, customer focus, values and leadership that matters
If this role sounds like a bit of you, you think we’re going to be a great fit, and you’re ready to grab the opportunity and make it your own, come and #discoverstonewater!
Please note: Final stage interviews to be held on 17th December at our Reading office.
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
- To lead the development and delivery of WIP’s housing programme in South London and Manchester, ensuring high quality, trauma responsive services.
- Develop effective pathways with local housing teams and providers, including through co-design with women with lived experience, developing training and resources to improve the knowledge and understanding on women impacted by the CJS.
- Provide effective leadership to direct reports, fostering a positive, supportive and collaborative team culture.
- Work collaboratively with the external affairs team to provide programme insights to influence policy and systems change to prevent criminalisation of women due to homelessness and housing insecurity.
The client requests no contact from agencies or media sales.
Deputy Shop Manager
Hornbeam Park, Harrogate, North Yorkshire
Part time, 15 hours per week – Mondays and alternate Tuesdays and Sundays with flexibility for sickness and holiday
£24,242.40 (pro-rated to £9,828.00) per year
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
You will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will:
· Play an active part in running our shop in Hornbeam, supporting the Shop Manager in implementing processes and ways of working.
· Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
· Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
· Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a positive retail environment.
· Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
· Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
· To ideally be educated to GCSE level or equivalent but not essential.
· Experience of managing people/volunteers including recruitment and development.
· To be highly organised with good time management skills.
· To be able to prioritise workload and meet deadlines.
· To be able to use own initiative.
· To be resilient and adaptable to change.
· To have good planning, guiding and motivation skills to successfully achieve targeted income is desirable.
· A willingness and ability to occasionally travel across the Yorkshire region as needed for training sessions and team meetings.
· A willingness and ability to safely lone work.
· A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
o A check on your employment history, by seeking two references
o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
o To undertake a DBS check at the level relevant to your role.
Please note, this role is not eligible for a visa sponsorship.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 15 October 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the People Team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Campaigns and Creative Officer (£25,000)
Central London | 32 Hours Per Week | Reports to Executive Director
Why this role exists
The Trans Legal Clinic turns frontline legal work into change people can feel. We need a senior creative lead to set the look, sound and pace of our public work, run audience-led campaigns and make complex issues clear and actionable.
What you will lead
· Creative direction: Own visual identity, tone of voice and message architecture across print, digital and events.
· Campaigns that move people: Plan and deliver campaigns across our pillars: client rights, systems change, fundraising and recruitment. Turn data and casework insights into creative that lands.
· Social media and content: Own the calendar. Ship platform-specific posts, threads, carousels, short video and email. Moderate comments with care for community safety.
· Rapid response: Prepare toolkits and holding lines for breaking stories. Coordinate with legal and policy colleagues.
· Production: Brief, storyboard, shoot or commission. Edit to deadline. Manage freelancers and suppliers. Keep files, rights and releases in order.
· Accessibility and inclusion: Bake accessibility into everything: captions, alt text, readable layouts and plain language.
· Measurement and learning: Set goals, define KPIs, track performance and share honest learnings. Improve what works, stop what does not.
· Internal enablement: Build a tidy brand kit, templates and guidance so the team can self-serve without diluting quality. Train staff and volunteers.
· Workflow: Keep projects moving with clear briefs, timelines and approvals.
You’ll thrive here if you show
· Entrepreneurial drive: you turn strategy into finished creative and campaigns.
· Ownership and follow-through: you run work end to end and land it.
· Bold, informed judgement: you try new formats and back choices with evidence.
· Clear communication: you write clean copy and match tone to audience.
· Inclusive practice: you build accessibility and safety into content as standard.
· Planning under pressure: you manage live moments without losing quality.
· Team-building and collaboration: you lead creatives and volunteers well.
· Constant learning: you test, measure and iterate.
What you will bring
· A strong portfolio showing strategy-led creative across static, motion and copy.
· Confident in canva or similar. Comfortable with short-form video editing and basic motion.
· Platform literacy across Instagram, LinkedIn, TikTok and YouTube. Working knowledge of analytics and paid promotion.
· Clear writing and an ear for tone.
· Calm leadership and useable feedback.
· Sound judgement on reputation, privacy, GDPR and consent.
· Commitment to trans-led practice and the communities we serve.
Helpful extras
- not-for-profit experience
- Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment
- Basic SEO and email automation.
Practicalities
· Hours: 32 Hours per week
· Location: Central London
· Salary: £25,000.
What We Look For
The Co-founders Mindset
At the Trans Legal Clinic we are building a Trans+ rights revolution; our mission is Trans Liberation. That means access to justice for Trans & Non-binary people everywhere. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to trailblazer new routes to justice and public impact, this is the place to build your career.
We select candidates based on their performance in 8 areas;
1. Ownership and follow-through
You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.
2. Bold, informed judgement
You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.
3. Entrepreneurial drive
You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.
4. Planning under pressure
You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.
5. Inclusive practice
You strive to make everything you create accessible to others, designing work that is easier for others to take part in, with people who face barriers always in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.
6. Clear communication
You write and speak in plain terms and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.
7. Team-building and collaboration
You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.
8. Constant learning
You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.
These eight criteria are what we look for. Use them to decide whether this is the right place for you and to shape the examples you share in your application.
The client requests no contact from agencies or media sales.
Deputy Superstore Manager
Foss Island Retail Park, York, North Yorkshire
£27,906 per annum
37 hours per week
We are committed to paying the Real Living Wage.
Interviews for this position will be conducted in the New Year.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Superstore Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are currently looking for a Deputy Superstore Manager to join our Retail, Services and Operations team to launch and manage our new Superstore in York.
As Deputy Superstore Manager, you will support the launch and daily management of our new York Superstore, working closely with the Superstore Manager and stepping in during their absence. You will manage a large and varied team, including Department Team Leaders, Superstore Assistants, and volunteers. Key responsibilities include ensuring accurate accounting and asset management, delivering excellent customer service, and upholding all charity policies and procedures.
You will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
You will need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research. You will also be a passionate and enthusiastic ambassador for the charity and its work.
Specifically, you will be responsible for:
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Leading on visual merchandising and display to create a welcoming and inspiring shopping experience that reflects our brand and values.
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Ensuring efficient stock management and generation, so our shop floor is full of high-quality, desirable items that attract customers.
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Maintaining impeccable shop standards and ensuring the store layout supports both customer engagement and operational efficiency.
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Supporting all aspects of store operations, including opening and closing procedures.
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Supporting the Superstore Manager in implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
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Building relationships and working closely with wider functions across the charity such as Facilities, Marketing, Volunteer, and social media teams to ensure the plans are fulfilled and executed.
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Assist the management of effective stockroom systems to ensure smooth processing and redistribution of donations, including identifying high-value or surplus stock for resale through online marketplaces or other Yorkshire Cancer Research stores.
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Recruiting, developing, and retaining talent, fostering a supportive and inclusive environment.
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Assisting in meeting the Superstore’s financial targets by helping to maximise sales, manage costs effectively, and ensure the shop operates profitably.
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Engaging with the local community and businesses to secure donations, build partnerships, and promote the charity.
About You
To be considered for this role, you will need:
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To be educated to A Level or equivalent or have experience in a similar role at a similar level.
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Experience of managing people/volunteers including recruitment and development.
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Experience of successfully managing, motivating, and supporting large, varied teams, fostering a culture where everyone feels empowered to contribute their best.
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Experience of exceeding targets within a retail environment.
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The ability to take full accountability for the financial performance of a retail operation, with a keen eye for opportunities to maximise income and efficiency.
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Experience of handling large volumes of stock and maintaining high standards, even in fast-paced situations.
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To be comfortable with digital systems and able to quickly adapt to new systems, processes, and tools to support the smooth running of operations.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to via our webiste before 23 December 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our webiste.
The client requests no contact from agencies or media sales.
Job Purpose:
To support the delivery of WIPs housing programme for unsentenced women, providing trauma-informed specialist support to women in HMP Bronzefield, and going through court processes, with a focus on improving housing outcomes for women affected by the criminal justice system.
Key Responsibility Areas
- To deliver an effective housing intervention for women impacted by the criminal justice system.
- To develop effective relationships with key stakeholders, such as housing departments, court-based and prison teams, to ensure a collaborative approach to women’s accommodation needs.
- To provide expert advice and support to colleagues, including upskilling through information and training sessions, and supporting system change activities.
For the full list of responsibilities, please download the recruitment pack.
Terms & Conditions:
Start date: 2nd February 2026
Salary:£30,640 per annum (including £3,990 London weighting)
Location: Primarily based in HMP Bronzefield with some travel to South London.
Working hours: 35 hours per week
Contract: Permanent
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy and Public Affairs Manager
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Policy and Public Affairs Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are seeking an experienced and highly motivated Policy and Public Affairs Manager to join our Research, Policy and Impact team.
Supporting the Head of Cancer Insight, you will continue to develop and deliver a policy and public affairs strategy, including influencing at a local, regional, and national level, with the aim of helping the charity achieve its strategy and bringing benefit to the people of Yorkshire. You will develop evidence-based policy reports and recommendations that can be used to influence a variety of audiences and project manage the development, delivery and evaluation of public affairs campaigns and events. As Policy and Public Affairs Manager, you will also act as a source of expertise across the organisation and externally on key policy areas and the wider policy environment.
Specifically, you will:
Influencing
· Support the further development, refinement and delivery of the charity’s influencing strategy and impact evaluation process, in line with the charity’s own strategic ambitions.
· Lead the development of insightful written materials and reports to aid influencing.
· Lead the charity’s response to regional and national consultations relevant to cancer in Yorkshire, making a robust and evidence-based case for the charity’s position.
· Oversee the continued growth of the charity’s political monitoring work and ensure the effective pursuit of every opportunity offered.
· Engage with regional and national decision makers to influence policy-making for the benefit of people in Yorkshire and beyond.
· Grow relationships with key stakeholders across Yorkshire and beyond (such as DHSC, NHSE, Integrated Care Boards, Cancer Alliances, national policy groups, and other charities, to influence change based on policy recommendations.
Policy development
· Support the continued development of the policy production and dissemination process, including the policy development pathway, internal/external dissemination and impact evaluation.
· Lead the research, production and dissemination of high quality, evidence-based cancer-related policies and the strategic development of key policy recommendations.
· Oversee regular updates of existing policies and position statements, ensuring that topical policies are updated frequently.
· Ensure external insight is built into policies and policy development, such as gaining views from the Patient and Public Involvement Community, the inclusion of external patient and public contributors and endorsements from clinical and academic experts.
· Oversee work with relevant internal teams to create key messages for a range of internal and external stakeholders, ensuring these are in line with the latest evidence and are used correctly, and provide expert commentary on media stories.
· Act as a source of expertise on the charity’s cancer-related policies and position statements, both internally and externally. Undertake media interviews as required to communicate key messages with the public.
Campaigns and Events
· Project manage the development, delivery and evaluation of public affairs campaigns, in collaboration with the Brand and Relationships team where relevant, manage relationships with third parties to support campaign delivery where required.
· Lead the outreach and delivery of influencing events, including visits to charity-funded projects and party conference activity.
· Further develop and deliver of a strategy for growing and maintaining a handraiser supporter base, to enhance public affairs campaigns activity.
About You
To be considered for this role, you will need:
· To have a degree in a relevant subject area, for example public policy, public health, scientific, medical etc.
· To have substantial experience of writing influencing materials such as briefings, letters, blogs, campaign materials.
· To have substantial experience supporting the implementation of high impact campaigns that engage the public and are designed to influence. Experience of working on campaigns that encourage behaviour change.
· To have experience of evaluating campaigns, and assessing the impact of policy and public affairs activities.
· To have excellent Public Affairs experience including understanding of local, regional and national government, the current health policy landscape as well as knowledge of UK parliamentary processes along with a proven track-record of engaging politically to make change happen.
· To have substantial experience of developing evidence-based policies for a health focused organisation.
· To have substantial experience of communicating health policy positions to a variety of audiences including for influencing purposes.
· To have a good understanding of the health care system in England.
· To be a strategic thinker with strong analytical, judgement and decision-making skills.
· To be able to sift out the essential elements from a mass of complex information, integrate and synthesise ideas, and present information to others in an accessible way.
· To be a pro-active and creative approach to policy work with an ability to identify and use external opportunities and a desire to succeed.
· To have excellent verbal, written communication and presentation skills with the ability to interpret complex information and communicate this to a range of audiences so it is clear and accessible.
· To have excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines with exceptional levels of accuracy maintained.
· To have strong management and leadership skills, with the ability to coach team members to encourage continued development and learning.
· To have strong networking, influencing and relationship management skills, with the ability to inspire and influence others, as well as the confidence and personal authority to work with external organisations.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People,before 15 December 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us via our website.
The client requests no contact from agencies or media sales.
Join Shaftesbury – Where every role adds up to a life well lived
We’re looking for a Head of Individual Giving to join our dynamic Fundraising and Communications team — a passionate group of people who want to make a difference. If you’re strategic, creative and driven, this is your opportunity to play a key role in Shaftesbury’s work.
At Shaftesbury, we’re more than a disability charity — we’re a team dedicated to helping children, young people and adults live full, flourishing lives. Guided by our values of being Open, Enabling, Inclusive and Courageous, we deliver personalised care and support that changes lives every day.
Please note this role does not qualify for visa sponsorship.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.
The role is a full time and fixed term contract until 31 December 2026. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). The role will involve some evening and weekend work to support event delivery. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
We are looking for a UCL200 Events and Programme Coordinator to play an important role in supporting the celebrations of UCL's 200th anniversary through high-quality event delivery, excellent project management and careful relationship building.
Do you have experience delivering large scale events to an exceptional standard? Are you looking for a unique opportunity to flex your skills and create a historic celebration during a milestone year for UCL? If the answer is yes, then we want to hear from you.
Our ideal candidate will have experience supporting complex events or programmes, strong project management skills and will be comfortable managing multiple stakeholders to unite in a shared goal.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Job Title: Service Manager
Location: Derby City (office based)
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time
Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota.
This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.
We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.
Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.
The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.
The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.
Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting. In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.
You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.
As member of the management team, you will be required to participate in an out-of-hours on call management service.
The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 22 December 2025
Interview Date: 8 and 9 January 2026
The client requests no contact from agencies or media sales.
Clinical Support Administrator
Salary: Band 3: £27,152.71 - £30,443.60 per annum inclusive.
Contract Type: Permanent, full-time.
Hours of work: 37.5 per week (with occasional weekends).
About the job role
We have an exciting opportunity for a Clinical Support Administrator in our First Contact Team at St Joseph’s Hospice. We are looking for someone who has experience in administration and working in a healthcare environment.
The First Contact Team is a dynamic one-stop service that transforms the way patients and referral agencies access the Hospice’s services. An opportunity has arisen for a full-time Administrator to join the First Contact Team. If you are a successful applicant, you will be part of the team that acts as the first point of contact for the Hospice’s services. You will answer telephone calls from people who may be in difficult and stressful situations, provide advice and signpost to other services or agencies. You will also undertake associated administration and data entry.
The service operates 24 hours over seven days a week for advice, whilst referrals will be taken mainly in daytime hours. You will work 37.5 hours every week. Shift patterns will vary, and you will be expected to cover shifts from Monday through Friday, 8.00 am to 9.00 pm, plus occasional weekends according to the rota.
About you
You will need:
- Effective communication and interpersonal skills
- Substantial experience in a telephone-based call centre environment
- The ability to remain calm whilst working in a pressurised environment
- The ability to deal sensitively and empathetically with people in distress
- The ability to work constructively as part of a team
- The ability to pay close attention to detail, accurate recording and data entry skills
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
Closing date: 21 December 2025.
Interview date: 5 January 2026.
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
To support the delivery of WIPs housing programme in Manchester and Trafford, with a focus on women coming into contact with the police and women being released back into the community following a period on remand, providing trauma-informed specialist support to improve housing outcomes for women affected by the criminal justice system.
- To deliver an effective housing intervention for women impacted by the criminal justice system.
- To develop effective relationships with key stakeholders, such as housing departments, court-based and prison teams, to ensure a collaborative approach to women’s accommodation needs.
- To provide expert advice and support to colleagues, including upskilling through information and training sessions, and supporting system change activities.
The client requests no contact from agencies or media sales.
As our Union Operations & Admin Co-ordinator, you’ll be the friendly face and steady heartbeat of JMSU. From welcoming students at reception to helping them find the support they need, you’ll make every interaction feel positive, accessible, and engaging.
Behind the scenes, you’ll keep our operations running smoothly - supporting day-to-day processes, ensuring our spaces remain welcoming, accessible and safe and, guiding our brilliant team of part-time student staff. With a focus on excellence, you’ll recruit, develop, and support them, empowering our students to grow in confidence, build new skills, and deliver exceptional service across JMSU in a positive, inclusive environment.
You’ll bring strong administrative experience, excellenaddt organisation, and a keen eye for compliance. If you’re proactive, people-focused, and energised by the buzz of a student-led environment, this is your opportunity to make a real impact at the heart of JMSU.
To find out more about this role, working for JMSU and to apply, please visit the 'work for us' section of our website.
Interviews will be held on either 28th or 29th January 2025
About JMSU
It’s our job is to make sure students get the most out of their University experience. We put our students at the heart of everything we do – whether it’s empowering the student voice, planning events, helping to develop campaigns, providing them with opportunities to make friends and learn something new, and everything in between.
I IIf you’re on the lookout for a role in a friendly, hard-working environment which offers bucketloads of autonomy, support and fun, we want to hear from you.
Taking Action on Inclusion
At JMSU, we are dedicated to building a diverse and inclusive workplace. We're proud to be a welcoming, friendly and inclusive team and want all our people to feel safe and confident to be themselves and feel they belong.
We are also not scared to admit this is a work in progress! We know the importance that students see themselves reflected by our staff team and we welcome applications from all backgrounds. We particularly encourage applications from Ethnically Diverse candidates who are under-represented within our core staff team and operate a Guaranteed Interview where the minimum essential criteria are met.
You can read more about this and our commitment to Equality Diversity and Inclusion on the 'work for us' section of our website.
Don’t meet every single requirement?
If you are excited about this but there are criteria you don’t match exactly, please don’t be put off applying. It may not be a deal breaker - just make sure you get across why you think you're right for it and how the gaps may be approached. Even if not right for this role, you might be perfect for another.
We have some great staff benefits
- Location, Location, Location: We’re right in the centre of Liverpool and surrounded by everything the City has to offer
- Commuting made easy: Our main office is a few minutes walk from both Lime Street and Liverpool Central train stations
- Office goals: Our modern, open-plan office offers good space, staff chat and city views
- Hybrid Working: Enjoy the best of both worlds - mix up your working week between the office and your home space
- Annual leave aplenty: Make the most of 32 days of annual leave (plus public holidays) and enjoy regular time off
- ‘Tis the season to be off work: We’re closed for Winter break, so you can take a rest or enjoy some seasonal activities
- Flexibility: We offer a range of flexible working options for when life gets in the way of working 9-5, Monday to Friday, and are happy to consider any specific needs
- Every day is a school day: There’s plenty of learning and development opportunities to explore and help you grow, and we have access to all LJMU staff development
- Carer perks: We offer enhanced parental leave and pay options, including grandparents leave, shared parental leave, adoption leave, maternity and paternity leave, paid emergency time off for carers and paid Carer’s Leave
- Paid Volunteer Leave: Support your cause with 3 days of paid leave for volunteering
- Get active for less: All staff can make the most of reduced LJMU gym membership, which includes classes too
- Discounts aren’t just for students: Save extra pennies with access to student discount schemes including Student Beans, Unidaysand others
- Wellbeing covered: We offer an Employee Assistance Programme, a Voluntary Healthcare Scheme, Individual wellbeing plans and a day one sick pay scheme to help take the extra stress out your life
- Nest Pension Scheme: We will contribute 6%
- Cycle to Work Scheme; good for sustainability, your pocket and your healthy lifestyle goals!
Empowering students to make positive change for themselves, their peers, their University and society through active participation



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Part time, permanent
Location
Whittington
Hours
Part time (22.5 hours)
Annual salary
B – 2 £25,947.56 - pro rata for part time hours
Review Date
30/11/2025
The Group Volunteer Administrator reports into the Group Volunteer Manager and is responsible for the smooth operation of our group volunteer services. They will play a vital role within the volunteer function by ensuring the smooth running of the volunteer lifecycle from recruitment to offboarding.
They will support the Group Volunteer Manager in the delivery of workshops to volunteer leads and ensure an overall positive experience for our volunteers.
Knowledge and experience
Essential
·Experience of working in an administrative role
·Experience of working with a HR or Volunteer information system
·Demonstrated ability to handle sensitive information with confidentiality and professionalism.
Desirable
·Experience of working in a volunteer role
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Time management
·Attention to detail
·Excellent communication abilities and problem solving
·Excellent mathematical skills
·Strong organisation skills
·Proficient in Microsoft packages, especially excel
·Ability to multi-task
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Position: Business Intelligence Impact Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits *
Salary Band and Job Family: Band 3, Profession/Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About Us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement.
This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the MS Society’s work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights.
Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required.
With one direct report, we require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis.
Closing date for applications: 9am on Friday 2nd January 2026
Interviews are scheduled to take place week commencing 12th January 2026.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS


