Senior family support coordinator jobs

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good. 

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.

Together we can end domestic abuse. Forever. For everyone.

About the role

As a Training Coordinator for SafeLives, you will provide effective and efficient co-ordination of resources and support for the Training team, commissioners and learners across all SafeLives’ training programmes.

Hours: 37.5 hours per week.

Location: Hybrid - Attending the Bristol office on a Thursday at minimum.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9.00am on 5th December 2025.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

The Philharmonia Orchestra is seeking a skilled and versatile Digital Media Editor and Coordinator to join its Marketing and Communications team. The ideal candidate will have at least two years’ experience in a similar role, strong editorial skills, and confidence using key digital media creation platforms.

This new role will play a key part in the orchestra’s digital-first strategy, supporting the creation, editing, and distribution of engaging content across web, social media, and other digital channels. Working closely with the Social Media & Content Manager and Senior Producer, the postholder will help bring the Philharmonia’s concerts and activities to audiences worldwide. Focused on short form, social-first content, this role requires someone with technical proficiency, excellent organisation and a flexible approach to content capture.

Although based at Head Office, the role involves frequent time out of the office with the Orchestra – whether in rehearsals, at concert venues, or on tour. No two weeks will be the same.

Key Responsibilities

Planning and implementation: 

• Work with the Social Media & Content Manager and Senior Producer to plan and deliver the Philharmonia’s short- and long-form digital content in line with marketing and organisational priorities

• Contribute to the orchestra’s digital-first marketing strategy by identifying opportunities for new and engaging content across platforms such as YouTube, Instagram, and TikTok

• Take ownership of specific projects and tasks, ensuring deadlines are met and communication is clear and proactive

• Ensure that all content produced reflects Philharmonia’s visual identity, brand tone, and artistic standards, maintaining consistency across digital and print communications

• Support the effective use of data and analytics to inform decisions about content performance, reach, and audience engagement

• Keep abreast of developments in digital media production, editing software, and social trends, sharing insights and proposing improvements to processes and outputs

Key tasks:

• Edit video, audio, and imagery for web, social, and internal use, ensuring material is produced to a high standard and delivered to agreed timelines

• Assist with content capture at rehearsals, performances, and events, undertaking filming and on-site editing to enable timely release of digital content

• Create motion graphics, captions, and short-form edits tailored for specific social media platforms to maximise engagement and visibility

• Some ad hoc design for print and physical products (i.e. Philharmonia Records, Shopify products, donation boxes etc.)

• Provide light-touch coordination of content schedules and workflows between editors, producers, and departments to ensure smooth delivery and efficient handover of materials

• Support with the management and organisation of media assets using the Philharmonia’s content management and digital asset management systems, applying consistent metadata and archiving standards

• Support cross-departmental campaigns and contribute to the planning and delivery of wider marketing and communications projects

Collaboration:

• Act as an advocate for best practice in digital content creation and file management, encouraging high standards of quality, consistency, and accessibility

• Support and collaborate with colleagues across the Marketing and Communications team, offering technical advice and creative input where appropriate

• Contribute to a positive, inclusive, and solutions-focused team culture that aligns with the Philharmonia’s mission and values

• Represent the Marketing and Communications team professionally at Philharmonia rehearsals, concerts, and events, demonstrating flexibility and enthusiasm for the Orchestra’s work

Skills and Qualifications

Essential:

• Minimum 2 years’ experience in a similar role

• Strong video editing skills using the full Adobe suite

• Working knowledge of Photoshop and After Effects for basic graphics and animation

• Experience managing digital files and metadata within CMS or DAM systems

• Understanding of digital publishing platforms (YouTube, Instagram, TikTok, etc.)

• A keen eye for visual storytelling and attention to detail

• Ability to work flexibly – including some evenings and weekends – to capture live content as it happens

• Excellent organisational skills, with the ability to juggle multiple tasks and deadlines

• Collaborative, adaptable, and proactive approach to teamwork

• A genuine interest in music, digital media, and the performing arts

Desirable:

• Experience filming in live event or performance environments

• Familiarity with orchestral or classical music settings

• Basic understanding of sound editing and colour correction

• Experience of working with a similar arts organisation

Job Title: Volunteer Co-ordinator – Sanctuary Citadel 
Hours: 35 hours 
Term: Fixed Term until 5th May 2027 with potential for extension beyond this dependent on funding. 
Location: Home-based, with regular travel to Cardiff and Newport, and occasional full-team meetings in England.
Reports to: Sanctuary Manager 
Salary: £35,137 

Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong. We run projects throughout England and Wales.

The role of the Volunteer Co-ordinator is to lead the Sanctuary Citadel project in Cardiff and Newport. This will be at a key time for the project - adapting and expanding from an existing Citadel volunteer model to support Newly Granted Refugee’s transition from Home Office Accommodation or alternative accommodation into permanent homes.

Working with the Sanctuary Manager and a team of volunteers, you will ensure this support is upheld to a high standard. You will be responsible for a variety of tasks to facilitate this, including recruitment and training of volunteers. Maintaining clear communication with internal teams and external stakeholders, you will ensure project coherence and impact, and promote awareness of the project and its impact within the community.

Please see attached job description for further information.

About SEO London

SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.

We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.

OUR VISION

A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.

OUR VALUES

Ø  Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.

Ø  Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.

Ø  Integrity: We act with integrity and communicate openly with all our stakeholders.

Ø  Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

WHO WE SUPPORT

At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds. 

The Role
The role of a Senior Programme Coordinator is ensuring the smooth running of all programme related events and providing support services to Associate Fellows. This will include having a full understanding of all the SEO London programmes; understanding the relevant industry that the programme supports; how these fit into the SEO London organisation and using this knowledge to liaise with students, young professionals and client/partner firms to run, organise and market successful events.

In turn this role will be responsible for using data to run reports to show the impact of each programme. In coordination with the Programme Managers and other Senior Programme Coordinators, will make recommendations for possible changes and ideas to further support the student and young professional experience. The role will also ensure a seamless and professional level of customer care to all participants.

Responsibilities and Accountabilities

Programme Delivery and Logistics

· Responsibility for the scoping and delivery of key projects and events based on a strong understanding about the required outcomes from the partner firms and participants.

· Responsibility managing an end-to-end project, including managing to deadlines/time management/project mile-stones, along with resource planning and stakeholder as well as identifying and signing up volunteers, participants or partners for the events.

Participant Management and Marketing and Communication

· Responsible for finding and sourcing more participants via outreach lead, as well as having overall accountability for maintaining and developing strong participant relationships. Accountable for ensuring appropriate employability tools are delivered via the coordination teams.

· Responsible for using marketing techniques to adapt the relevant promotional outcomes needed for both participants and the sponsor firm, including being aware of the full range of channels available and to ensure that the marketing communications is targeted to the right audience, at the right time with the right message.

· The ability to create the right marketing and communication campaigns appropriate for the audience and to ensure it fit the purpose.

· As the main point of contact for the project, ensure that seamless communication is maintained for all key stakeholders (internally and externally) during the project lifecycle including logistics with the students and partner firms.

Participant Assessment and Selection

· Organise and conduct the recruitment, assessment and recommendation of candidates for junior talent opportunities.

· Manage SEO alumni relations to ensure mentoring and training provision for responsible programmes.

· Attendance at in-person and online events, working alongside the AIP team to ensure effective events,

Quality Assurance

· Responsible for reviewing each project or event at the end to identify further opportunities and ways to continue to deliver strong projects across the range of SEO London programme by using polls, surveys and evaluation methods.

· Responsible for ensuring all student, partner, event and volunteer information and feedback is captured accurately and timely in the CRM, as well as ensuring compliance with all the relevant process standards.

Person Specification

Skills and experience

We are looking for applicants who have some demonstrable experience in some of the following skills and will be willing to learn and develop others:

· Proven ability to manage projects efficiently and keep tasks and deliverables well organised

· Stakeholder management, preferably including professional corporate partners

· Having a keen interest and knowledge about the industries SEO London operates in, along with having a working knowledge of the student lifecycle (both school and University)

· Diversity and inclusion knowledge

· Strong understanding of employability skills required by participants to be job market ready

· Business writing skills

· Database experience and analysing data

· Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create & edit documents in word, creating spreadsheets, tables & running and analysing pivot tables in excel; along with the ability to manage outlook and create PowerPoint slideshows. Ability to use Teams and Zoom to communicate and collaborate

· Demonstrable communication and listening skills

· Ability to collaborate and work as part of a team

· Empathic approach to working with others

Required qualifications

· University degree (any discipline)

What we offer?

· Annual Leave: 28 days + Bank Holidays.

· Enhanced Family Friendly Policy.

· Flexible working (2 days in the office) and a lovely office space by Borough Station.

· Benefits:

o Employee Assistance Programme

o And more…

Timeline:

Closing date for applications: 30th  November
First and Second interview: TBC

CPAG is seeking an AI Coordinator for a two-year fixed term to support our work in the responsible use of AI. In this role, you will lead on planning, delivering, and monitoring AI projects in collaboration with our partner organisations. This work involves the ongoing protection of CPAG's intellectual property and reputation as a sector leader. You’ll carry out regular evaluation of each project and regularly update stakeholders with performance metrics, user feedback, and impact assessments.

This new role also involves developing training materials and delivering sessions to upskill CPAG staff in AI technologies, with tailored materials for the needs of different teams. You will ‘own’ and maintain the relevant internal policy documents and processes for AI use and will oversee the use and optimisation of AI tools across the organisation. Alongside colleagues, you’ll manage risk and compliance (including legal and ethical standards) to ensure responsible AI adoption that is fully compatible with CPAG’s mission. You’ll monitor developments in AI, assessing new products for risk and opportunity, and share lessons learned across the charity.

We’re looking for someone with strong project coordination skills, experience of managing multiple stakeholders, and a keen interest in and experience of AI and emerging technologies.

This is an exciting opportunity to shape CPAG’s AI work, helping the organisation innovate and support the sector responsibly while building practical AI capability across teams.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply, download the AI Coordinator job pack.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.

Closing date for applications: Monday 1st December 2025 (midnight)

Interviews will be held on: Wednesday 10 December 2025

Financial Education Delivery Coordinator

Job Title:                          Financial Education Delivery Coordinator

Responsible to:               Head of Financial Education

Areas of responsibility: Scotland central belt, with a specific focus on Glasgow

Contract:                        Permanent

Salary:                             £34,000 FTE £20,400 pro rata

Hours:                             3 days/21 hours per week

Location:                        Home based, with some travel to schools – the ideal candidate will be based in the Glasgow area.

Leave:                             22 days + bank holidays, pro rata. Additionally, 3 discretionary daysare applied over the Christmas holiday closure

Just Finance Foundation (JFF) is working towards lifelong financial wellbeing for all. The Education team’s focus is encouraging the uptake of financial education in primary schools. We work to train the teachers to be able to deliver financial education and help them build it into their curriculum.

The Financial Education Delivery Coordinator position at Just Finance Foundation (JFF) is an exciting opportunity to participate in the delivery of new resources that will ensure children can access the education they need to manage money well in the future. We have ambitious targets to see our financial education resources in new schools and this role will be focussed on the central belt of Scotland (in particular, the Glasgow area). Your motivation and target driven ambition will help us expand LifeSavers, our free schools programme.

What we’re looking for

• A strong communicator who is committed to serving schools, teachers, and children well
• A strategic thinker who is energised by the challenge of reaching a big audience
• A project manager who can develop plans to achieve goals within set timelines
• A team player who thrives in a supportive environment
• A data enthusiast who understands the purpose of gathering impact data, the value of analysing it, and the importance of sharing it with funders, supporters, and stakeholders
• Someone based in the central belt of Scotland (ideally Glasgow area)

The Financial Education team is at the forefront of Financial Education in the UK. This is an ideal opportunity for an experienced and innovative education professional to make a significant contribution to the future wellbeing of our children and communities.

What the role looks like

The Financial Education Coordinator will be responsible for recruiting and onboarding schools to embed our free financial education resources into primary school classrooms in the central belt of Scotland. You will have an excellent understanding of the challenges and pressures that exist within a primary school environment. You will be able to generate enthusiasm for financial education, as well as develop strong relationships with schools and other project collaborators. You will achieve this by proactively researching, networking, and making connections with schools. You will speak to stakeholders, including teachers and school leadership, to promote our programme. Once they have registered, you will then train the teachers and school staff on how to incorporate our resources flexibly into their classrooms. The Financial Education Delivery Coordinator will need to work flexibly with each school to best meet their needs, according to our policies and guidelines. Reporting the progress of the various programmes is a key part of the role and the ability to collate data, identify risks, and meet deadlines is vital.

Crucial to the role is a willingness to be part of a wider project team, an ability to adapt and respond to change, and a belief in the impact that we can make to young people.

How to apply

To apply: Please send your CV and a cover letter of no more than 2 pages no later than 9am on Thursday 27th November 2025. First interviews will be held virtually week commencing 1st December. Second interviews will be held in person, in Glasgow, on Monday 8th December (subject to change).

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.

JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

While the role will work solely for the Just Finance Foundation, please note that the Church Urban Fund, as the parent charity, will be the legal employer

Contract Type: Permanent

Hours: 37.5 hours per week

Salary: Starting from £24,523.79 (increasing upon completion of competencies)

What's in it for You?

In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

• Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition
• Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders
• Work-Life Balance: An additional day for your Birthday, long service recognition, enjoy a set schedule and competitive family-friendly benefits
• Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression

Make a real difference in people’s lives as a Client Care Coordinator in our award-winning contact centre.

This isn’t cold calling— you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.

We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.

Your journey begins on 12th January 2025, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM). Following a further 5 months employment onsite, you’ll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 8AM and 6.30PM, with an alternative Saturday shift (no Sunday working), offering a schedule that fits your lifestyle. 

Apply now to join a contact centre with a difference and start making a positive impact today!

Job Summary

Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop. 

PiP’s programmes focus on four learning pathways:

- Independent Living Skills

- Creative and Performing Arts

- Health, Wellbeing and Happiness

- Employment and Vocational Skills

The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work. 

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
• A strong commitment to person-centred support and advocacy
• A passion for enabling positive change in the lives of our students
• The character and communication skills to be an effective and supportive team member
• Energy, initiative and a proactive attitude
• A calm and creative approach to challenges and problem solving

What We Offer:

· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· When we can, we try to have an early finish on Fridays for staff at 4 pm

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: Friday, 28 November, 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

Help us tackle health inequalities and support people excluded from care.

You’ll coordinate and deliver DOTW’s (London-based) outreach clinics and national advice line, guiding volunteers and ensuring compassionate, high-quality services for people facing destitution, violence, trafficking, or homelessness.

We’re looking for someone with excellent coordination and advocacy skills, emotional resilience, and experience supporting vulnerable groups. You’ll lead with empathy, think on your feet, and keep service users’ safety and dignity at the heart of everything you do.

We offer clinical supervision, wellbeing support, and training in trauma-informed and safeguarding practice.

We warmly welcome applicants with lived experience of migration, homelessness, or exclusion from health services.

Who are Challenge Partners

Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here. 

We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here. 

As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.

Job Purpose

The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.

Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.

This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators. 

We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.

Key Responsibilities

Programme and Network Delivery:

- Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.

- Support the organisation and delivery of programme-specific and national events.

- Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.

- Provide year-round support to local Hub Managers to ensure schools receive necessary support.

- Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities. 

Partner Relationship Management:

- Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.

- Support the induction and onboarding of new schools to their hubs and the National Network of Excellence.

- Troubleshoot and respond to school or trust queries through internal customer care systems.

- Utilise and update our CRM system (Salesforce).

Communications:

- Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly.

- Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.

Recruitment and Retention:

- Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.

- Provide updates on schools in your hub to inform retention campaigns.

- Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.

Other Tasks:

- Perform other tasks as appropriate for the role.

Person Specification

• Excellent organisational skills, with the ability to manage your time effectively.

• Ability to balance competing priorities whilst working across multiple areas of work.

• Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.

• High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage

• Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• A willingness to learn and give and receive feedback.

• A passion for education, and a desire to make a difference.

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration

This position plays a key role in growing income,inspiring participation and building new ways forpeople to support Action for Pulmonary Fibrosis.The Senior Fundraising and Innovation Manager will create and scale fundraising products, expand community and third-party participation and cultivate ideas that turn into measurable income. It is a role that combines strategy with action, identifying opportunities and testing them, through to launch, improvements, analysis and embedding
them into the APF fundraising portfolio.
The postholder will own an income target, lead fundraising product growth and manage a team with their own income responsibilities.

Success means more supporters raising more money, in more ways, with clear journeys and deeper connection to APF’s mission. This role will collaborate closely with the Senior Supporter Care and Campaigns Manager, and the
Senior Partnerships and Philanthropy Manager, as well as the Communications team, to ensure audiences receive seamless, coordinated journeys. Campaign planning, product launches and supporter stewardship will be delivered through collaboration and combined success measures to ensure fundraising activity is connected.

Further details can be found in the job description attached. 

Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives, and fulfil potential; we help make this happen.

About the Job

Working within the Central Services team, the Operations and Front of House Coordinator (OFOHC) plays an essential role in supporting the smooth-running and operational effectiveness of the Students’ Union (SU) and its Front of House.

The OFOHC is responsible for coordinating an effective, professional, and welcoming SU front desk service with opportunities to interact directly with students, UAL and SU staff and external organisations. The OFOHC assists the Central Services Manager in managing SU physical and digital spaces across the UAL campus network and the SU's retail and merchandising offer and operation.

Alongside this, the OFOHC delivers operational and administrative support to the SU and assists with the maintenance and health and safety aspects of the SU spaces.

Who we are looking for

You will be somebody who is organised, systematic, diligent and can demonstrate attention to detail with general operational, coordination, and administrative duties. You will thrive in a fast-paced environment that is always looking to improve and expand our services to and for students. You will be passionate about working with students in our Front of House service operating from different campuses and will be patient to help them professionally develop.

You will also be somebody who is looking to develop personally and professionally in a progressive organisation committed to equity, ending social injustice, and positively impacting the experience of our students.

We are looking for somebody who can contribute the following skills and knowledge :

1. Is passionate about consistently delivering excellent customer service

2. Is passionate about training and working with students

3. Is operations-driven and has a systematic way of working

4. Has an outstanding eye for detail

5. Has great organisational skills

6. Has great communication skills

7. Is able to work independently, as well as part of a team building strong relationships with multiple stakeholders

8. Demonstrates initiative and flexibility in their approach to work

9. Is able to maintain confidentiality and a discreet handling of sensitive information.

Benefits and Perks :

In return for your passion and experience, we offer:

• A summer 4-day working week – we have a four day working week during the months of July & August
• Generous holiday entitlement (up to 39 days) – 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
• A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
• A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
• Birthday Leave
• 2 days of Volunteering Leave
• Religious Festival Leave (up to 2 days)
• Cycle to Work scheme, enabling significant savings on bicycle purchase
• Flexible/ hybrid working arrangements
• Access to UAL staff training courses
• Enhanced maternity leave
• Family-friendly employer

Recruitment Timeline :

Application closes : 1st December, 9am

Interview Date : 10th December

Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa and a National Insurance number.

The Opportunity   

You’ll work closely with the Senior HR Officer to ensure the smooth running of the charity’s HR processes, playing a key role in providing largely administrative support for all aspects of the employee life cycle for the charity. 
 

From posting job adverts and preparing employment contracts to conducting pre-employment checks and completing leaving processes, you will ensure that our HR systems, processes and procedures are maintained appropriately. 

1. General HR  

• Work with the Senior HR Officer to provide HR administration for all aspects of the employee life-cycle from preparing employment contracts and collecting and assessing references, to completing leaving processes and reviewing exit questionnaires  
• Maintain the accuracy of the data across all our platforms; create and amend any relevant HR documents. 
• Administrative support for special HR projects, these might include initiatives like increasing retention, personal development or our staff rewards package. 
• Track and maintain DBS/PVG renewals as the organisation’s criminal records’ check sponsor 

2. Recruitment

• Manage our recruitment platform and training hiring managers on how to use it.  
• Coordinate with staff teams to manage the job requisition to job advertising process; hold them accountable for ensuring that job adverts are posted on the more appropriate/relevant websites, within budget and in good time.  
• Coordinate and schedule interviews with relevant managers 
• Ensure applicants receive prompt and sufficient communications regarding their progress/ the outcome of their applicant journey. 

3. Onboarding, Induction & Separation    

• Process the onboarding of new starters including overseeing collation of required documents, including DBS/PVG checks, right to work checks, reasonable adjustments forms, working from home risk assessments, references and preparing contracts.  
• Carry out DBS renewals for staff, be a port of call with the rest of the safeguarding team for concerns. 
• Coordinate new starters induction including, laptop issue, training set up and IT systems set up. 
• Ensure all new starters receive mandatory training and this is recorded on the HR database and tracked for renewals.  
• Coordinate leavers, including returning of equipment and handover of key information; conducting and recording exit interviews.  

See attached job description for more detail on the key responsibilities in the role

Person Specification

People skills

• Interpersonal skills to form effective working relationships with people at all levels in the organisation 
• Integrity and approachability, as managers and staff must feel able to discuss sensitive and confidential issues with you 

IT Skills

• Basic Microsoft Office  
• Basic IT literacy 

See attached job description for more detail on the person specification

Benefits

• 36/37 days (England & Wales and Scotland respectively - includes bank and public holidays and three days to be taken between Christmas and New Year) pro rata'd, plus up to 3 days additional annual leave increasing with length of service.  
• Time off in lieu for work outside contractual hours
• Employer pension contributions of 5% plus salary sacrifice contribution the equivalent of Employer National Insurance after a satisfactory completion of your probationary period 
• Flexible work options such as hybrid working, flexitime, part-time
• Cycle to Work scheme

How to Apply

Interested candidates should apply by submitting to our application portal Pinpoint the following information by 23:59PM, Wednesday 26th November 2025

• Why would you like to work at the Social Mobility Foundation?
• What makes you a suitable candidate for this role? Please refer to the role profile and person specification. 

Please note that generic applications and CV’s will not be considered. 

Please note, internally this role is titled "PR Specialist"

This is an exciting time to be at Battersea as we seek to scale up and deliver new services and partnerships that will help us in our mission to help more dogs and cats, creating lasting change for animals and those who care for them, wherever they are.

The PR team plays a key part in telling Battersea’s story, shifting public attitudes, and generating support. Our work is crucial in helping Battersea build visibility, awareness and relevance to new and existing audiences and grow support for our work and strategic aims.

We are looking for a proactive, motivated and collaborative PR Specialist (Senior Officer) to help us drive visibility, affinity, and relevance amongst new and existing audiences through a range of PR activity. A key focus of this role will be leading on the delivery of engaging and impactful PR activity with third parties including corporate partners and other organisations in our sector. The postholder will be responsible for identifying PR opportunities that help us emotionally connect, resonate and inspire audiences. This will include building meaningful partnerships and devising and delivering successful PR stories, events and campaigns across a diverse range of media to increase awareness and support in line with our Global Programmes, Our Voice (campaigning) and Income Generation strategies.

The PR Specialist will work closely with their PR team colleagues to deliver a public relations strategy in line with Battersea’s strategic objectives in the UK and internationally. They will also regularly work with colleagues across the Marketing & Communications directorate, including providing support for integrated campaigns, such as our brand platform ‘We’re all in for them’.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 30th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First round interview and written task (virtual): 10th December 2025
Second round interview (in person): 17th December 2025

For full details on the role, please download the recruitment pack.