Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
Data analysis plays a key part in supporting City Harvest growth and success. We are investing in our technology and data and are now in the process of consolidating several business applications onto the Dynamics 365 platform and standardising Power BI as a reporting tool.
We are recruiting for a Data & Impact Analyst to join the Finance and Data team. This is a new role to our charity which will act as an interface to other departments, to provide meaningful data and insights into the impactful work that we do.
ABOUT YOU
You will be a trained and technically skilled data analyst, experienced with Power BI as a reporting tool and familiar with Dynamics 365 as a CRM platform. This role requires confidence in working across different areas including data management and reporting, systems administration and maintenance. You will be able to effectively demonstrate and present your findings into meaningful data insights, actions and conclusions.
Microsoft Dynamics 365 will be rolled out in the first few months of 2025, and you will be involved in its roll-out and implementation.
You will have problem-solving skills with a positive, innovative and proactive "can-do" attitude, which will allow you to develop and shape this new role to make it your own. You will have commitment to the mission, vision and values of City Harvest, as well as a commitment to equality, diversity and inclusion.
KEY RESPONSIBILITIES
Database Maintenance and Development
• Database development, administration and maintenance, using Microsoft Dynamics 365.
• Support improving and developing data quality processes, carry out regular audits to identify and correct gaps and issues.
• Provide 1st level assistance and hands-on support to users and departments on how to access and use the system e.g. creating guidance documents/videos.
Database Analytics, Reporting and Impact
• Develop comprehensive impact reporting and KPI frameworks using Power BI and Excel, tracking the effectiveness of our charitable activity.
• Support Fundraising, Food, Community Impact and other departments by creating reports that provide meaningful insights from data, contributing to informed decision-making and strategy formulation. Supporting the Senior Leadership Team with actionable insights to drive improvements.
• Communicate effectively the results of the analysis and follow up on requests with teams and stakeholders from across different areas of the charity. Adapt communication to the different type of stakeholders.
Supporting launch and roll-out of Microsoft Dynamics, while using existing legacy systems
• Support the build, launch, and roll-out of Microsoft Dynamics across the organisation during the first half of 2025.
• Use the existing legacy database systems to perform financial analysis and produce reports to support other departments with their data needs.
IT, data management and security
• Working with the IT support provider to help with IT infrastructure and systems.
• Ensure all activities are compliant with legal and regulatory standards including GDPR and data protection procedures.
• Oversee information security
DESIRED SKILLS & EXPERIENCE
Knowledge & Qualifications
• GCSE (or equivalent) in English and Maths
• Relevant degree / qualification
• Knowledge and/or experience of impact evaluation
• Accounting and finance knowledge (desirable)
Skills & Abilities
• Highly Proficient in IT software/digital technologies such as Microsoft 365, Microsoft Office, databases, AI, data analysis software (e.g. Power BI etc.)
• Excellent data reporting and analytics skills
• Ability to identify trends and patterns in data sets
• Ability to present and prepare presentations using PowerPoint
• Effective time management, planning and prioritization skills
• Ability to perform financial analysis tasks
• Excellent numeracy skills and attention to detail
Experience
• Experience of maintaining CRM systems and databases
• 2 years’ experience in managing and administrating Microsoft Dynamics 365
• Strong experience and expertise in developing reporting using Power BI and Excel
• Experience in troubleshooting and delivering training on technical systems
• Experience of large data sets and proactively identifying data issues and areas for development
• Experience of using analytics to monitor and improve performance
• Experience of reporting for internal or external stakeholders
Soft Skills
• Proactive and resourceful with plenty of initiative
• Innovative with a solution focused approach
• Flexible approach and a hands-on attitude
• Excellent interpersonal and communication skills and the ability to build healthy work relationships across departments.
General
• Commitment to the mission, vision and values of the charity
• Commitment to equality, diversity and inclusion
• Demonstrate our core values of Charitable, Compassionate, Community-focused, Aspiring, Trustworthy
SUPPORT STATEMENT
Applications should include an answer to the following question (c. 100-150 words):
Explain 2-3 reasons why you have applied for this job at City Harvest?
Closing date: 04/11/2024
Part time Executive Assistant to the Chief Executive
Hours: 17.5 hours a week (ideally across four or five days, and withing ISHA’s core working hours of 10am-4pm)
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £19,500 pro rata (£39,000 full time equivalent)
You’ll be the first port of call for many internal colleagues, Board members and external stakeholders, with our Chief Executive active as part of many London and national fora. Great customer service, exemplary diary management, and a commitment to ISHA’s values are a must.
Some of the key responsibilities for this role will include:
- Managing the CEO inbox, prioritising emails for responses etc, ensuring delegating task are completed. Prioritise enquiries and requests whilst troubleshooting conflicts and making judgements and recommendations to ensure smooth day to day arrangements.
- Manage the Chief Executive’s diary ensuring that Chief Executive is fully briefed.
- Build and maintain trustworthy relationships with the Chief Executive’s key stakeholders and colleagues. To communicate and liaise with sensitively but confidently with people from all levels, both internally and externally including board members, executive directors, Senior Management Team, the local authority and other housing association partners and residents.
- Oversee the coordination of information to assist the Chief Executive in preparing for key meetings with both internal and external stakeholders.
- Timetabling key discussions in the business cycle.
- Collating and publishing Leadership team papers and tracking actions.
- Liaising with Third party providers to ensure the smooth running of contracts/projects.
- Processing of invoices for the Chief Executive with related spend.
- Playing a key role in Chief Executive led initiatives to ensure the timely and successful deliver, for example aways days and or our staff conference.
- Prepare expenses and other financial matters in line with our financial regulations.
- Other duties that help us deliver first rate services to our residents and customers internal and external, for example minute taking time to time.
- Organise any travel arrangements.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do submit an application.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 10am on Monday 11 November 2024
Interview: Tuesday 19 November 2024 in person at 102 Blackstock Road N4 2DR.
Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.