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Top job
Home-Start Richmond Kingston and Hounslow, Richmond (Hybrid)
£39,219 - £42,660 FTE per year, pro rata
Be the new Impact & Operations Manager at HSRKH - a vibrant, local charity supporting families in the critical early years of parenting.
Posted 4 days ago
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Page 3 of 7
Richmond, Greater London (Hybrid)
£39,219 - £42,660 FTE per year, pro rata
Part-time (21-28 hours per week)
Permanent
Job description

Make a Difference Where It Matters Most 

At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections. 

We are now seeking a dynamic Impact and Operations Manager to join our passionate team and shape the future of our services.

About the Role 

This is a unique opportunity to lead our impact and operations strategy, ensuring we have the insight, tools, and systems to deliver high-quality support to families. You’ll play a pivotal role in measuring and communicating our impact, supporting strategic decision-making, and ensuring smooth day-to-day operations. 

Key Responsibilities 

  • Lead and manage data collection, evaluation, and reporting across all family support services 

  • Develop tailored reports and insights for internal and external stakeholders 

  • Collaborate on funding applications with the CEO and Head of Marketing & Fundraising 

  • Oversee administrative systems and policies, including GDPR compliance and HR processes 

  • Manage office operations, including tech support, premises, and general administration 

  • Contribute to strategic planning and service innovation using data and insight 

  • Strengthen our presence across local and national networks in partnership with the Senior Management Team 

What You’ll Bring 

  • Strong experience in managing and interpreting data to drive impact and inform strategy 

  • Strategic thinking with the ability to manage multiple projects and deliver results 

  • Confident with technology and quick to learn new tools and systems 

  • Excellent communication and interpersonal skills to build strong relationships 

  • A curious, analytical mindset and a passion for telling the story of our work 

Why Join Us? 

  • A flexible, hybrid working model co-designed with our team 

  • A supportive, inclusive, and values-driven culture 

  • A chance to make a tangible difference in the lives of local families 

  • Excellent pension and generous annual leave 

Application resources
Posted by
Home-Start Richmond Kingston and Hounslow View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 20 June 2025
Closing date: 10 July 2025 at 17:00
Tags: Project Management, Operations, Data Analysis, Delivery, Early Years, Office Management, Partnerships, Youth / Children

The client requests no contact from agencies or media sales.