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Allergy UK is the leading charity working to improve the lives of those affected by allergy. We are expanding our small fundraising team and are looking for a Senior Individual Giving Officer to lead the implementation and delivery of acquisition and retention activity across a range of channels and products.
Individual Giving is a relatively new area of focus for the charity, and there is significant opportunity to grow the programme, both to acquire new supporters and retain and convert existing donors, maximising their lifetime value across all areas of fundraising.
You will work closely with the Head of Income Generation to deliver individual fundraising activities and to maintain and grow income from donor retention, development and reactivation programmes. You will also work collaboratively with the Fundraising and Communications teams to contribute to the marketing plan with a focus on donor recruitment, retention, and development, driving long-term sustainable income growth.
Responsibilities
- Work with the Head of Income Generation to plan a programme of individual giving actively monitoring performance in line with the agreed budget
- Contribute to the Allergy UK overall fundraising strategy as a member of the Fundraising Team
- To identify areas of growth and improvement within direct marketing activities, including reactivation of lapsed donors and conversion to Regular Giving
- Work with the Head of Income Generation to analyse all aspects of individual giving performance, utilising the results to improve practice, including evaluation of cost effectiveness, levels of potential and sustainability of individual giving income streams
- Assist in the planning, monitoring and controlling of the expenditure as appropriate
- To use Salesforce to record, define data segmentation and create reports on all individual giving activity
The successful applicant will be able to demonstrate:
Minimum of 3 years individual giving fundraising
- Experience of implementing direct marketing plans
- Experience of engaging with and relationship management of external agencies and suppliers
- Proven experience of delivering successful direct marketing acquisition, retention and engagement campaigns across channels, including print, digital and social media
- Experience of working within an agreed budget.
- Proven experience of developing and implementing supporter acquisition and/or retention fundraising programmes.
- Involvement in creative development processes (copy and artwork) and print and production processes for on-line/off-line communications
- Understanding of supporter motivations and fundraising techniques available to maximise engagement and giving.
- Previous experience of using databases and/or briefing database teams to provide data selections, segmentation and results analysis of individual giving income streams.
Skills and Knowledge
- Ability to analyse data
- Understanding of finance and budget requirements
- Ability to work under own initiative as well as effectively within a team
- Ability to work in a fast-paced environment
- Good communication skills both written and verbal, with ability to tailor messaging for different audiences
- Excellent attention to detail
- Good problem solving and organisational skills
- Enthusiasm and dedication for your chosen charitable cause
Working at Allergy UK
- Allergy Awareness Training will be given
- Full induction provided with continuous support
- 35-hour week – Monday – Friday 9am-5pm (1 hour lunch)
- 28 days Annual Leave (additional to bank holidays)
- Pension scheme 3% employer, 5% employee
- Free parking
- Employee Assistant Programme Scheme
Please send your covering letter and CV in the first instance.
Applicants to include a CV and cover letter with their application.
It is estimated that 21 million people in the UK live with allergic disease. But there remains a huge gap in healthcare services for those affe... Read more
The client requests no contact from agencies or media sales.
Do you want to lead an ambitious donor acquisition team to raise vital funds for the families that come to Great Ormond Street Hospital? Are you an expert in multichannel strategic campaign planning? Do you want to work for a high-profile and well-loved brand? Then this is a great opportunity to join a leading children’s charity, raising money to help seriously ill children across the UK and beyond.
We are looking for a dynamic Senior Individual Giving Manager (Acquisition) to join our Committed Giving Team. The role reports into the Head of Committed Giving and will take the lead in expanding and delivering donor acquisition activity across broadcast channels such as DRTV and Digital.
About the Team
The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/ regular donors. The team (13 people) work across 4 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), Stewardship, and Fundraising Training & Compliance. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care fore seriously ill children and their families.
About You
You will be a creative, dynamic, and entrepreneurial self-starter with proven experience in leading and managing Direct Marketing campaigns.
The ideal candidate will also have:
- Direct line management experience
- Experience leading end to end integrated campaigns that include, strategy development, budget management, creative development, and on-going performance monitoring
- Experience of charity fundraising (client side or agency), with a demonstrable understanding of fundraising compliance and legislation.
- Great communication and negotiation skills
- Experience managing media agencies and creative agencies
- A passion for exceptional donor experience
About the Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill
children starts with you.
Recently awarded with a ‘Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan.
Our Commitment to Equality, Diversity and Inclusion
We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector. In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work.
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from Black, Asian and Ethnic Minority backgrounds, people with a disability, people who are LGBT+ or who are from less advantaged socioeconomic groups.
Further information on our EDI strategy can be found on our website.
Please refer to the full job description below for more information.
How to Apply
Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the Careers page of our website before you apply.
Closing date: 31st October
Ref: 103 642
Do you want to lead an ambitious donor retention team to raise vital funds for the families that come to Great Ormond Street Hospital? Are you passionate about exceptional supporter stewardship and maximising the impact of donor retention? Do you want to work for a high-profile and well-loved brand? Then this is a great opportunity to join a leading children’s charity, raising money to help seriously ill children across the UK and beyond.
We are looking for a talented Senior Individual Giving Manager (Retention) to join our Committed Giving Team. The role reports into the Head of Committed Giving and will lead a team to create and optimise donor centric retention programmes that aim to reduce attrition and ultimately maximise donor lifetime value.
About the Team
The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/ regular donors. The team (13 people) work across 4 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), Stewardship, and Fundraising Training & Compliance. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care fore seriously ill children and their families.
About You
You will be a creative, dynamic, and entrepreneurial self-starter with proven experience developing Committed Giving retention strategies that include engaging upgrade and reactivation communications.
The ideal candidate will also have:
- A passion for data insight and analysis to inform integral supporter journey mapping
- Experience of charity fundraising (client side or agency), with a demonstrable understanding of fundraising compliance and legislation.
- Experience managing budgets including forecasted donor attrition and upgrade metrics
- Direct line management experience
- A passion for dynamic collaboration across fundraising teams
About the Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill
children starts with you.
Recently awarded with a ‘Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan.
Our Commitment to Equality, Diversity and Inclusion
We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector. In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work.
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from Black, Asian and Ethnic Minority backgrounds, people with a disability, people who are LGBT+ or who are from less advantaged socioeconomic groups.
Further information on our EDI strategy can be on our website.
Please refer to the full job description below for more information.
How to Apply
Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the Careers page of our website before you apply.
Closing date: 31st October
Ref: 103 644
A wonderful opportunity for an experienced Individual Giving Manger to join Sobell House Hospice Charity based in Oxford. You will be a talented, creative, and innovative professional focussed on inspiring people to support life-changing hospice care in Oxfordshire. Over the past year, the hospice charity has received immense support from individuals, and it is an exciting time to join us.
As part of your role, you will be driving forward income through various channels which include, regular giving, fundraising appeals, lottery and in-memory giving. You will be managing the Individual Giving Fundraiser and an income of circa £600,000 as well as championing data, allowing you to implement strong stewardship plans from the analysed data.
You will need
- Extensive experience of working in/managing an individual giving or appeals fundraising environment
- Excellent understanding and experience of relationship database/CRM systems and how these are applied in appeals to achieve results
- Demonstrable experience of direct marketing (both donor development and donor acquisition campaigns) and demonstrable understanding of database marketing principles
- Experience of effectively planning, scheduling and delivering successful integrated projects/appeal
- Knowledge and understanding of data protection legislation
- Experience of campaign analysis and testing methods.
If this sounds like you, then we would love to hear from you. You will be joining a busy and thriving fundraising team with a clear vision for the future and the drive to succeed.
Closing date for receipt of completed applications: Monday 25th October 2021
Interviews will be held the week of the 1st November 2021
Please send your CV along with a Supporting Statement demonstrating how you meet the essential and (where relevant) desirable criteria for this role.
Sobell House is an adult hospice based in Oxford.It is jointly funded by the NHS and Sobell House Hospice Charity. We offer specialist palliati... Read more
The client requests no contact from agencies or media sales.
Position: Head of Individual Giving
Contract: Maternity cover for up to 12 months
Hours: Full-time (35 hours per week)
Location: Office-based in London, N4 (with flexibility to work from home)
Salary: £52,585 - £57,952 per annum plus excellent benefits
Salary Band: Band H2
Department: Individual Giving team
At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.
About this job
We’re looking for an exceptional person to lead our Individual Giving and Legacies programme, responsible for raising over half of the Society’s income. Managing a team of three direct reports, and six in total, this role will be accountable for meeting agreed income, expenditure and activity targets.
As part of our leadership team, you’ll work with colleagues across the MS Society to deliver our new Income Generation Strategy and keep Individual Giving at the forefront of our priorities. Working closely with our Digital team you’ll ensure that Individual Giving at the MS Society evolves and that Legacy income is maximised.
You’ll currently be in a Head of role, or an experienced Manager and will understand the complexities of Individual Giving programmes and legacy marketing.
You’ll have a track record of achieving substantial income targets and managing complex budgets, success in leading a team to deliver a multi-million pound, multi-channel programme while growing income across new channels, and experience of working cross-organisationally to achieve goals.
Please note this is a maternity cover for up to 12 months.
We offer 35 days annual leave (pro rata for part time employees) including bank holidays, travel loan and various other benefits such as supported developmental opportunities.
The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.
Closing date: 9am on Monday 25 October 2021
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.
We’re a Disability Confident Employer. We’re committed to promoting equality and diversity. We’d be grateful if you could complete the equality and diversity monitoring form on our website and submit it with your application
We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.
No agencies please.
Cornwall Hospice Care is a leading Cornish charity providing care for adults who are living with terminal illness. The care is provided at our two hospices – Mount Edgcumbe Hospice in St Austell and St Julia’s Hospice in Hayle.
About the role:
This is a fantastic opportunity for an experienced fundraiser to lead our Supporter Care Team.
This is an exciting time to join Cornwall Hospice Care as we adapt to the changing fundraising environment. Focusing on sustainable development, this role is viewed as integral to the success of the team.
The role sits within the Fundraising Management Team and will succeed a departing colleague. The role holds management responsibility for four colleagues and is responsible for developing and implementing our long-term individual giving strategy. You will lead on a wide range of campaigns and utilise direct mail, telemarketing, and email marketing. You will also develop, our regular giving income stream establishing this vital income line for the future of our charity.
Cornwall Hospice Care will provide a supportive and collaborative working environment, offering excellent employee benefits and the opportunity for learning and development within your role.
Based at our Income Generation Offices in St Austell, the successful candidate can expect to spend some time travel throughout Cornwall occasionally.
About you:
You are an effective communicator, able to work collaboratively and independently, possessing the emotive and persuasive skills to convert supporters to Cornwall Hospice Care through engaging campaigns. You are happy working with data and can manipulate and identify trends turning these into results.
You are solution focused and results driven, used to a target based environment. You’ll have an analytical approach to assessing data and able to think of creative direct marketing approaches to re-engage and enthuse our supporters.
Please note that appointment will be subject to DBS Clearance.
The client requests no contact from agencies or media sales.
INDIVIDUAL GIVING PRODUCT MARKETING MANAGER
Salary: Circa £37,000 per annum + benefits
Contract length: 12 month FTC
Location: Stratford w/ high-flex
Closing date: Sunday 31st October 2021, 23:55
Are you a self-motivated and sharp minded individual with strong marketing management skills that can help us beat cancer?
Why we need you
We have an exciting opportunity to join us as an Individual Giving Product Marketing Manager. We need you to play a key role in supporting the Senior Manager to develop the regular giving product marketing strategy, plan and budget which aims to stabilise regular giving volumes and long-term income. Further to this, we need you to manage the delivery of the regular giving product marketing plan, meeting KPIs, to time and budget.
What will I be doing?
Make an impact every day by…
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Supporting the IG Senior Product Marketing Manager to translate the Fundraising & Marketing operating plan and budget into a product marketing plan and budget for regular giving
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Managing the planning, set-up, delivery and analysis of integrated multi-channel campaigns that meet and exceed specific product KPIs
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Managing the content and creative production, ensuring campaign assets are fully aligned with Brand messaging and other communications themes
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Working alongside the Senior Manager to motivate the Executives and matrix manage specialist Digital Marketing & Delivery teams to deliver activity across channels
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Working with digital and data experts from across marketing and the wider organisation to improve communications
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Managing the continuous testing and analysis of campaigns
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Working with the Insight team and Senior Marketing Performance Manager to drive development of the marketing strategy and feed learnings into the planning process.
What skills are you looking for?
You’ll be able to bring to the role…
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Significant experience translating marketing strategy into tactical delivery plans
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Significant experience delivering multi-channel campaigns, from planning through to execution and analysis, that meet campaign KPIs
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Strong understanding of end-to-end supporter journeys and the role of different channels in fully integrated campaigns
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Relevant experience of marketing for regular giving, and strong understanding of Individual Giving products and audiences
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Data-driven with a strong understanding of UX principles and relevant experience of interpreting results and recommending opportunities for optimisation
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Relevant experience of building positive working relationships and influencing others at all levels.
What will I gain?
Without you we wouldn’t be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership and much more. You’ll also be able to access a wide range of learning and development opportunities. And ultimately you’ll know that you’ll be changing lives through your work.
If you’re as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.
Cancer Research UK – we are dedicated to working collectively to save more lives, create more tomorrows and dispel the fear of cancer. We... Read more
We are recruiting for an exceptional and experienced fundraiser to lead our Individual Giving Program which includes our lottery, cash appeals, regular gifts, in memoriam and legacies.
The postholder’s portfolio raises approximately £1.35 million each year and with support from your team, you will aim to increase this income to £1.5 million over the next three years. You will devise and implement strategies to build an annual, multi-channel campaign schedule that includes a variety of acquisition, development and retention activity to achieve the annual income target.
Working closely with our Database and Insights Manager, you’ll be driven to continually test and learn from our activities and campaigns - ensuring our supporters continually feel inspired and engaged.
You’ll have a keen grip on your budgets and be skilled in lottery play acquisition, promotion and retention, running a regular giving programme, and have a creative flair to bring our stories to life in engaging appeals.
This is an exciting time to join ellenor as the past year has brought incredible support from individuals in our community, and we need your enthusiasm and expertise to deliver our varied programme.
This post is subject to DBS clearance.
An employer contributory pension scheme is available, and NHS Pension Scheme members can transfer in their pension.
Full Time, Fixed Term 12 Months (Maternity Cover)
This role can be based at either Boston Spa or St Pancras
Opportunities for hybrid home/onsite working
The British Library is home to a world of discovery for researchers, writers, thinkers, artists, creatives and scientists alike. We have over 170 million items in our collection, from Magna Carta and Shakespeare’s first folio, to Beatles’ lyrics and Angela Carter’s archive. Our philanthropic supporters help us open up this world of ideas and inspiration for everyone. Their support enables us to share our collection as widely as possible by developing learning programmes for young people, supporting growing businesses, inspiring diverse communities, broadening our exhibitions and events and improving our physical spaces.
The Library is in the quiet phase of an ambitious multimillion pound fundraising campaign. Working as part of a dedicated and ambitious development team, the Individual Giving Manager will make a significant contribution to team targets, with a particular remit to expand the Library’s individual giving prospect pipeline, building relationships and devising creative strategies to unlock the potential of the Library’s Patrons programme, both nationally and internationally. You’ll also line manage the Individual Giving Officer and work closely together to build the Library’s lower value giving programmes, direct marketing, onsite giving and appeals. Managing your own portfolio, you will also have responsibility for the cultivation and stewardship of donors towards the Library’s legacy giving programme.
You will have significant experience of individual giving, and a proven track record of success in running successful regular giving programmes. You will also have experience of managing your own portfolio of donors, planning successful stewardship and cultivation programmes (including a varied and busy calendar of events) and skills in managing a donor or customer database (the Library uses Raiser’s Edge). You will be able to work on your own initiative, pro-actively identifying fundraising opportunities to meet the team’s stretching annual targets. A collaborative, determined, open and honest approach to align with the Library’s values and purposes will also be vital.
As one of the world’s great libraries, our duty is to preserve the nation’s intellectual memory for the future and make it available to all for research, inspiration and enjoyment. At present we have well over 170 million items, in most known languages, with three million new items added every year. We have manuscripts, maps, newspapers, magazines, prints and drawings, music scores, and patents. We make our collections and programmes available to all. We operate the world’s largest document delivery service providing millions of items a year to customers all over the world. What matters to us is that we preserve the national memory and enable knowledge to be created both now and in the future by anyone, anywhere.
In return we offer a competitive salary and a number of excellent benefits. Our pension scheme is one of the most valuable benefits we offer, as our staff can become members of the Alpha Pension Scheme where the Library contributes a minimum of 20.6% (this may be higher dependant on grade. Another significant benefit the Library provides is the provision of a flexible working hours scheme which could allow you to work your hours flexibly over the week and to take up to 5 days flexi leave in a 3 month period. This is on top of 25 days holiday from entry and public and privilege holidays.
For further information and to apply, please visit the British Library Website, job reference :03829
Closing Date: 31 October 2021
Interview Date: week commencing 8 November 2021
The client requests no contact from agencies or media sales.
Prospectus are delighted to be exclusively supporting a national charity in their search for a full-time Individual Giving Manager.
A unique organisation, they are the only national charity supporting seriously ill young adults aged 16 to 40 through uplifting and unforgettable Special Day services, both in person and virtually. Their service enables young people and their families to reconnect and refocus on each other while enjoying an activity of their choosing, creating memories they will all treasure forever.
As the Individual Giving Manager you will lead the development of the individual giving fundraising strategy, focusing both on donor retention and recruitment to ensure sustainable income growth. This is an opportunity to have autonomy in developing and delivering an existing individual giving programme including appeals, raffles, lottery, in memory, merchandise and one-off donations. With a range of exciting projects to use, you will also be leading on the regular giving programme which currently has around 200 regular donors.
To be successful as the Individual Giving Manager you will have proven experience in direct marketing within a charity setting and be confident in leading donor retention, recruitment and development strategy. You will have experience of setting and managing campaign and annual budgets, and comfortable working towards six figure income targets. With excellent writing and communication skills, you will be able to create engaging copy for different audiences across a range of communication channels.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply.
This role is a permanent full-time and will be based 2 days a week in their Welwyn Garden offices. The role offers a salary of £35,000.
If you are interested in applying to this Individual Giving Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
We believe our clients change the world for individuals, communities and society. For over 60 years Prospectus has been working across the UK a... Read more
Are you an experienced fundraising leader with extensive Individual Giving knowledge? Are you concerned about the climate and biodiversity crises and keen to do your bit for people and planet? Then you may be the candidate we’re looking for.
We’re looking to appoint a permanent Head of Individual Giving to lead a high performing team to deliver on our new, ambitious income generation strategy. You will be responsible for the success of the overall Individual Giving (IG) strategy and plan, recruiting long term donors and inspiring existing donors to continue and develop their support.
Job purpose:
You will set high ambitions for the programme, looking for opportunities to further strengthen this vital income stream with a test and learn approach. You will draw inspiration from the outside world, finding the relevant application to Friends of the Earth’s work. A continuing key priority will be the diversification of our recruitment portfolio, particularly digital channels, and ongoing optimisation of our retention activity.
The role requires confidence with numbers, as you will have oversight of IG budgets, reforecasts and performance reporting. You’ll monitor the overall effectiveness of the programme and build business cases for additional investment to maximise on available budget. An analytical brain and the ability to interpret and convey insight and meaning from the research and numbers is vital.
You will work closely with key colleagues across the organisation to plan and deliver engaging supporter journeys and compelling communications for our donors, collaborating with a range of teams to create impactful and inspiring campaigns.
You will use your empathetic leadership style to motivate and inspire the IG team to fulfil their individual and collective potential, maintaining high levels of workplace wellbeing, and a positive and supportive team culture.
You will play an active role in organisational leadership, modelling positive workplace culture throughout your work, and prioritising your own growth and development.
The team:
The role will lead the ambitious and supportive IG team, which sits within the Income Generation directorate. The IG team consists of eight roles:
- Head of Individual Giving
- Individual Giving Supporter Recruitment Manager
- Individual Giving Supporter Experience Manager
- Individual Giving Innovation Manager
- Individual Giving Officer x 4
The programme covers a diverse range of activities and techniques. This includes Supporter Recruitment activity such as paid social, inserts and conversion emails as well as a testing programme for new activity. Our Supporter Experience programme includes cash appeals, upgrade, reactivation, supporter magazines, e-appeals and retention activity. The programme has evolved hugely over the past few years, with a big increase in our digital activity and collaboration with campaign teams to create compelling and integrated plans.
Closing Date: 24 October 2021
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and a vibrant organisational culture.
We are an equal opportunities employer and are especially keen to encourage applications from people currently under-represented in the environment movement. In particular we welcome people from a BAME background and/or lived experience of disability or other marginalised background.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
Friends of the Earth are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.... Read more
Home Based Individual Giving Manager
Disability Charity
£35K - £40K
Charity People are delighted to be partnering with a Disability Charity to recruit a Home Based Individual Giving Manager role. While the role can be fully home based, there is also an option to occasionally work at the Charity's many hot desks in Old Street if you wish.
An exciting and varied role, your position exists to work on delivering appeals and new products to supporters, inspiring donors to give and stay with the Charity as they grow and develop. You will work on Cash Appeals, Membership, Regular Giving, Payroll Giving, and In Memory.
This position will involve managing a range of direct marketing campaigns to drive products for the Charity to encourage new supporters to donate. You will have the opportunity to be creative, manage budgets, project manage campaigns and post campaign analysis. Furthermore, in this role you'll work with great people from across the Charity to deliver a fundraising programme driven by a test-and-learn culture and a desire to grow a sustainable programme for a future.
The Candidate
- Substantial experience of working in direct marketing or product marketing.
- Experience in developing and delivering a direct marketing strategy
Demonstrable track record of success in developing and implementing integrated direct marketing campaigns. - Strong and demonstrable experience of motivating, managing, coaching and developing staff.
- Experience of financial management including budgeting and forecasting
Interested candidates should send their CV in the fist instance.
The Charity will be interviewing on a rolling basis and applications may close early.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
Back in 1990, Charity People started life with a grant from The Prince's Youth Business Trust and The London Enterprise Agency. Our aims we... Read more
Our client provides two very important functions, Helicopter Emergency Medical Services (HEMS) and paediatric transfers across the UK. Their objective is to save lives, utilising specialist pilots, doctors, and paramedics and with their work centred on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
They are at the forefront of innovative clinical care, and they challenge boundaries. None of this can be achieved without a hugely dedicated team of colleagues, volunteers, and the general public.
They are looking for an Individual Giving Manager who will deliver vital support to their lifesaving charity through the delivery of short and mid-term strategies across their direct mail campaigns and digital activation.
The role is both tactical and strategic and has direct accountability for delivering the charity’s annual budget for all Individual Giving activity whilst critically evaluating performance, new trends and emerging opportunities.
You will develop and implement the charity’s strategy for donor acquisition, testing and evaluating a range of channels whilst managing the warm donor programme for cash and Raffle donations, building strong and meaningful relationships with individuals to encourage increased frequency and value in their giving. In addition you will manage the Cold Acquisition programme and Regular Giving programme.
Under the leadership of the Head of Marketing and Communications, you will work with the wider organisation to align Individual Giving Appeals to cohesively deliver organisational objectives.
You will use your experience, market analysis and research to identify emerging trends and develop new income streams in conjunction with specialists from other functions.
Managing a small team of talented, passionate people, you will deliver a set of targets to support the ambitions of the organisation whilst being a leading part of exciting growth, challenge and change as they continue to expand their national children’s air ambulance service and extend their HEMS provision.
In line with their values you will develop your team to maximise their potential and revenue for the charity and share your experience and knowledge to drive a culture of trust, high performance and ambition whilst addressing any performance challenges.
Role Responsibilities:
• Develop national and local Individual Giving appeals for CAA and HEMS
• Delivers the annual budget for Individual Giving
• Develop and deliver the charity’s strategy for donor acquisition
• Develop core messaging for Individual Giving appeals
• Manage the Warm Donor programme, with support of the Individual Giving Executive
• Manage the Cold Acquisition programme
• Manage the Regular Giving Programme
• Manage the Raffle programme, with support of the Individual Giving Executive
• Build robust, long term and profitable relationships with donors
• Utilise market analysis to inform strategy for Individual Giving
• Manage and develop the Individual Giving budget, including forecasting
• Manage the supporter database to maximise value for the organisation
• Introduce digital communications to their individual giving supporter base
• Owns compliance and governance relevant to Individual Giving
Ideal Skills:
• Individual giving experience
• Copywriting skills
• Competent and proficient in the use of Excel for reporting, analysis and budgeting
The role holder will be based at the Rugby headquarters of the charity with up to 3 days remote working. There will be some travel to other operational sites .
They are on a journey to be the organisation of choice and opportunity for the most talented and driven people from diverse backgrounds.
Hours: 37.5
Salary: £32,000.00 per annum
Annual Leave Entitlement: 22 days, plus 3 days Christmas closure, 1 day birthday leave and 8 statutory bank holidays.
This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
You may have experience of the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.
Ref: 103 462
Make a huge difference in 12 months by leading lots of exciting new individual giving activity.
There are lots of exciting changes to growth and investment over the next 12 months, and this position will be the lead driver in all new activity for the organisation.
Excellent at retention, the charity is now also looking to focus time and investment on recruiting new cold and lapsed donors.
Leading a team of six including two in legacies generating £14.5m in total (£4.5m IG, £10m legacy), the Head of Individual Giving will spend an agreed expenditure on testing new acquisition programmes, namely digital and telephone conversion.
The key aim of the year will be to test and learn, to make recommendations for larger-scale acquisition programmes in the following years.
There is a big focus in the organisation on supporter journey, so this post will do a lot of cross-organisational work to ensure this is front of mind at all times.
Job description
- Lead, manage and develop a talented team of IG fundraisers
- Review and develop the existing strategy for IG, advising on plans for growth and test campaigns
- Ensure retention remains solid while leading a charge of acquisition
- Keep supporter journey front-of-mind
Person specification
- An IG leader who is keen to use their experience to test new and exciting projects
- A direct marketing and digital expert who has a good understanding of legacy fundraising
- A strong leader who can confidently take on recruitment for new team members
- Someone with experience of large individual giving programmes who can advise on how to take the charity to the next level
To apply for this role, please click Apply with Charityjob to submit your CV to Emily Birch at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.
QuarterFive specialise in recruiting to fundraising roles of all types and at every level. We’ll help you find a new job in an effic... Read more
We are looking for a confident, creative Individual Giving and Supporter Care Executive for a wonderful childrens health charity.
The Charity
An incredible childrens health charity with an income of c£4m ideally looking for someone to be office based in their new office near Monument.
The Role
To support the Senior Individual Giving manager to deliver outstanding stewardship to current individual givers who donate in the region of £600k.
To support the development and implementation of an integrated supporter marketing strategy across traditional and digital streams.
To implement strategies for email, search, display, paid social, telephone fundraising and other digital marketing channels.
To deliver outstanding donor care to supporters through prompt thanking, responding to enquiries and accurate data capture.
To create strategies for innovation to recruit new supporters through cash, regular giving and legacy channels.
Ensure that Gift Aid income is maximised.
Take lead responsibility on standing order and direct debit management.
The Candidate
Understanding of the principles of direct marketing and fundraising
Experience of financial data input and fulfilment for direct marketing
Experience of maximising the potential of Fundraising databases and software
Ability to work under pressure and manage a fluctuating workload
Working experience of Microsoft Office
Excellent standard of accuracy and attention to detail
Excellent communication and interpersonal skills
Ability to build good rapport and relationships with donors
Flexible attitude with good team skills
Creative, innovative skills with a high degree of initiative
IMPORTANT NOTE
Interviews are scheduled for 3rd November so please get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.