Senior membership programmes manager jobs

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts – we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.

The Development and Advocacy Department are looking to appoint an experienced fundraising professional who will work closely with the senior team on strategy development, generating opportunities to increase philanthropic giving by attracting new and lasting relationships and high value donors. Individually, you will make a substantial contribution to the current targets by managing and developing a portfolio of significant relationships, working to department best practice.

The ideal candidate for this post will be a team player with excellent communication and relationship management skills. You will play an active role in mentoring and developing junior members of the team and show your potential as a future leader. You will be able to demonstrate:

• A proven track record of securing major gifts and managing high-value donor relationships.
• Experience in developing and implementing fundraising strategies, prospecting plans, proposal writing and project management.
• Strong people management skills.
• Excellent interpersonal and communication skills, with the ability to engage credibly at senior levels.
• Strong understanding of fundraising compliance, tax-efficient giving, and donor stewardship best practices.
• Credibility and gravitas to engage confidently with senior stakeholders and donors.
• Strong relationship-building, networking, and influencing skills.

A background in the arts is not essential, though an interest in/the aptitude to upskill quickly in our art forms will be highly regarded. A firm understanding of the UK Philanthropic community and landscape is critical.

To submit your application, please provide a supporting statement that outlines how your skills and experience match the essential criteria listed above. Your supporting statement will be reviewed by the shortlisting panel, so please do take the time to consider your response and use this to highlight your suitability for, and interest in, the role. 

We recommend drafting your response in a separate document and then copying the final version into the application form. Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. 

The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.

We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.

We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.

The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.

Closing date for applications: Midnight, 5th January 2026.

Interviews will be held across 2 stages - the first online via MS Teams and the second in person at the ROH Covent Garden. 

Applicants must have work authorisation for the UK.  No agencies.

Training Manager

Immigration Law Practitioners’ Association (ILPA)

Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.

Salary: £33,000-£35,00

Hours: 35 hours/week

Contract: permanent

Closing date: 3 January 2026

ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. In 2024/25 we delivered 67 courses and conferences to more than 2,300 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.

We are recruiting a Training Manager to run this programme end to end. This is a hands-on role that requires strong organisation, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.

Key Responsibilities

Programme planning and development

• Build and manage the annual and quarterly training schedule

• Work with the Training Committee to identify priorities and emerging issues

• Balance advanced and introductory content across immigration, asylum and nationality law

• Plan and support hybrid conferences and ensure high-demand sessions are scheduled in good time

Tutor and content management

• Recruit, contract and manage ILPA’s panel of external tutors

• Provide clear briefings and support tutors in producing accurate, up-to-date materials

• Facilitate the Training Advisory Board and ensure actions are followed up

• Ensure training content remains high quality and aligned with ILPA’s values

Event delivery

• Set up all events on Eventbrite, including pricing, discounts, communications and refunds

• Host online sessions and support hybrid delivery when required

• Troubleshoot logistical and technical issues on the day

Income, reporting and evaluation

• Monitor bookings, attendance, cancellations and income

• Produce monthly performance reports for the Chief Executive and Finance and Office Manager

• Maintain high participant satisfaction and take action where improvements are needed

Marketing and engagement

• Draft course descriptions, learning outcomes and promotional copy

• Promote events through ILPA’s weekly all-member update and other communication channels

• Respond to participant queries and ensure a reliable customer experience

Systems and administration

• Maintain accurate records, contracts, schedules and evaluation data

• Process tutor invoices and ensure they match delivery

• Ensure compliance with GDPR and internal policies

Person Specification

Essential

• Experience managing training or professional development programmes

• Strong organisational skills and confidence managing a busy schedule

• Clear communication skills and ability to work with senior practitioners

• Good commercial judgement and experience generating income

• Strong digital skills including Eventbrite and online meeting platforms

• Ability to work independently in a small charity team

• Ability to handle competing deadlines and resolve issues efficiently

Desirable

• Knowledge of immigration, asylum or nationality law

• Experience in a charity, membership body or legal-sector environment

• Experience commissioning or managing external tutors or contributors

To apply, you must submit all three of the following:

1. ILPA Application Form
    
2. ILPA Equalities Monitoring Form
    
3. CV
    

If you need the forms in an alternative format or require adjustments, contact Anthony Essien.

Deadline: 3 January 2026

Interviews: Weeks commencing 13 and 20 January 2026

Build something new. Shape the future. Make a real impact.

The Infection Prevention Society (IPS) is a leading professional charity for infection prevention and control in the UK and Ireland. With 2,100 members across health and care professions, we exist to advance education in infection prevention for the benefit of the community. And we're at a pivotal moment.

We've built the foundations – modern infrastructure, professional team working alongside our volunteer leadership, strong governance – and now we're ready to scale our impact. We need someone to help us unlock new opportunities and expand what we can offer our members and the communities they serve. That's where you come in.

As our first Commercial Director, you'll have the autonomy to establish commercial capability from the ground up. You'll build partnerships with health and care organisations, create revenue streams that strengthen our mission including leading the development of training courses that reach new audiences: supporting our members to prevent infections and save lives.

This is a unique opportunity to combine commercial expertise with charitable purpose. You'll have the freedom to develop innovative strategies, build partnerships that matter, and create revenue streams that strengthen our capacity to serve our members and prevent infections. The role offers flexibility (four days per week, home-based) and genuine autonomy to shape your approach.

What You'll Do

• Build corporate partnerships: Build relationships and partnerships with businesses that have an interest in infection prevention
• Enhance events revenue: Enhance and develop sponsorship opportunities across our annual conference, events, and webinar programmes
• Explore new opportunities: Identify emerging revenue streams from consultancy, publications, and membership growth into new professional sectors
• Shape training course development: Scope and develop infection prevention courses that generate income whilst advancing our educational mission

Who We're Looking For

You're an experienced commercial professional with a proven track record of generating revenue through partnerships, training programmes, or business development. You might come from membership organisations, professional bodies, charities, education or healthcare settings, or from B2B commercial roles with clear transferable skills.

You have the entrepreneurial confidence to build something new, the strategic thinking to identify opportunities, and the relationship skills to turn those opportunities into sustainable partnerships. You're equally comfortable developing pricing models and financial projections as you are crafting compelling partnership proposals.

Most importantly, you understand that commercial success and charitable purpose aren't opposing forces – they're complementary. You want your commercial expertise to strengthen a charity's capacity to serve its members and achieve its mission.

What We Offer

• Build something new: Establish new commercial capability in a respected healthcare organisation
• Autonomy and influence: Freedom to develop your own strategies with CEO mentorship and Board support
• Meaningful work: Direct contribution to preventing infections and protecting public health
• Senior leadership role: Strategic responsibility and genuine influence on organisational direction
• Flexibility: Four days per week (£42,400 per annum / £53,000 FTE), home-based with regular UK travel
• Growth potential: 12-month fixed-term contract with potential for extension or permanent conversion

Why Now?

As a charity, IPS exists to advance education in infection prevention for the benefit of the community. We're at an exciting stage of development, having evolved from a volunteer-led organisation to a professional operation with dedicated staff working alongside our expert volunteer leadership. We've modernised our infrastructure, enhanced our conference programme, and strengthened governance. The foundations are in place.

Now we need dedicated commercial expertise to unlock our full potential and accelerate our growth. This role will genuinely shape the future of the charity – the partnerships you build, the courses you develop, and the strategies you implement will determine our capacity to expand our reach and deepen our impact over the coming years.

Key Details

• Role: Commercial Director
• Contract: 12-month fixed-term (potential for extension/permanent conversion)
• Hours: Four days per week (0.8 FTE)
• Salary: £42,400 per annum (£53,000 FTE)
• Location: Home-based with regular UK travel

How to Apply

Download the full recruitment pack for detailed role responsibilities and person specification.

To apply, please submit your your CV (maximum 3 pages) and covering letter (maximum 2 pages). Applications close 10pm on Sunday 11th January 2026.

Your covering letter should address:

• Your relevant experience in commercial/business development
• Your track record of revenue generation with specific examples
• Why you're interested in this role and IPS
• How your skills match the person specification

Senior Retention Manager
Salary: £44,096 per annum
Hours: Full time
Contract: 12-month FTC
Location: Kings Cross, London – Hybrid (minimum 2 days in office)

Who Are we?

Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

The role

We are looking for an experienced Senior Retention Manager to drive satisfaction, increase revenue and develop lasting engagement for Art Fund's membership, The National Art Pass.

In this pivotal role, you will deliver a step change in the overall membership experience, leveraging your expertise in membership marketing, campaign optimisation, audience segmentation and CRM systems. You will lead the design and delivery of targeted campaigns across email, print, and digital channels, using audience insights to maximise performance and enhance member satisfaction.

The ideal candidate will have extensive experience in delivering effective marketing programmes in a membership or loyalty context and as well as being a confident, insight-driven decision maker.

This is an exciting opportunity to join the membership team at one of the UK’s leading arts organisations, playing a key role in achieving Art Fund’s charitable mission.

Key Employee Benefits

• Generous Annual leave– 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP)- for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance- cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions - Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59pm on Sunday 11 January 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

Lead the delivery of one of the UK’s most respected medical conference programmes during an exciting period of growth and celebration.

Join the British Society of Gastroenterology as Events Manager and shape high-profile, inclusive events that make a real impact.

The British Society of Gastroenterology (BSG) is the leading professional body for gastroenterology and hepatology in the UK, supporting a multidisciplinary community of clinicians and researchers committed to improving digestive health outcomes. We are seeking an experienced Events Manager (Maternity Cover) to take ownership of our national and international events portfolio, including our flagship annual conference, BSG LIVE.

Reporting to the Chief Operating Officer, you will lead the end-to-end delivery of conferences, meetings and digital events -from early planning and stakeholder engagement through to delivery, evaluation and continuous improvement. You will work closely with colleagues, committees, Professional Conference Organisers and external suppliers to ensure events are engaging, well-managed, financially sound and aligned with BSG’s strategic priorities.

This is a varied, high-impact role combining strategic oversight with hands-on delivery. You will manage budgets, oversee suppliers, collaborate on event marketing and communications, and champion best practice in accessibility, inclusion and sustainability. As BSG approaches its 90th anniversary in 2027, you will also play a key role in supporting Project 90, enhancing member experience and celebrating excellence across the profession.

We are looking for someone who thrives in a collaborative environment, brings strong project management skills, and enjoys delivering complex events to a high standard. Experience within a membership organisation, charity or professional body - particularly within healthcare, science or education  would be advantageous.

In return, BSG offers a flexible, hybrid working environment, the opportunity to work on high-profile national events, and the chance to contribute to an organisation with a clear mission and strong values.

In Spring 2028, the National Gallery will launch a new, public-facing Research Centre to facilitate and showcase our world-leading research in the history and science of painting. This will be a complex space sitting at the intersection of multiple valued research stakeholders both within and beyond the Gallery, including the Gallery’s own wide array of research-active staff, our Artists-in-Residence, specialist users of our extensive Library & Archive collections, and a research-engaged general public attending events and consulting materials.

We are now recruiting for a new role, a Research Centre Manager, to support in the creative planning and daily delivery of an exceptional experience at the Research Centre. The role-holder will provide vital clarity and consistency in the day-to-day running of this multifaceted space to ensure a smoothly functioning whole. This includes coordinating all aspects of the Research Centre operations, managing staff, ensuring compliance with regulations, and maintaining the Research Centre facilities and administration. They will also think creatively about the Centre’s different spaces and, alongside Gallery colleagues, will help produce exciting research programming.

An ideal candidate will have experience in a comparable multifaceted role, and will bring to the Gallery strong leadership, excellent communication, creative programming, innovative problem-solving, and strong organisational skills to manage both day-to-day operations and strategic planning for the Centre.

This is a full time, permanent position and requires on-site working 5 days per week.

Applications closing date is 2nd January at 23:30hrs.

The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.

Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.

This role directly contributes to the Trust’s strategic ambitions by:

• Strengthening public understanding of migraine
• Reducing stigma and misinformation
• Improving healthcare navigation and outcomes
• Supporting clinical and policy change
• Enhancing organisational reach

Key tasks and responsibilities

Producing and maintaining quality information

Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation.  This will include: -

· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards

· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication

· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate

· Identify emerging gaps in information and lead the development of new materials

· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials

· Support staffs learning and build knowledge of migraine

Build key strategic partnerships to assist us in disseminating information on migraine.

· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content

· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence

· Represent the charity externally as a health information expert at conferences and events

· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc

· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner

· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience

· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information

· Explore opportunities of coproduction with other charities to further our reach

Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.

· Updating and maintaining the health information web pages

· Lead the monitoring and evaluation of all health information outputs

· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development

· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information

· Keep up to date with relevant information and research on migraine

· Work with external suppliers such as designers, printers

Research

A very small aspect of this role is to be the focal point for our research administration which will include:

· Being the key point of communication and support for the research committee

· Manage administrative duties relating to new applications for research funding and current grant holders

· Co-ordinate and send out papers for research meetings (once a year maximum)

· Liaising with researchers funded by the charity and ensuring project reporting is up to date

· Liaise with the AMRC as and when appropriate

Other

· Represent the charity at appropriate external events for both the public and healthcare professionals

· Build relationships with healthcare professionals, external stakeholders and members of our community

· You may be asked to work outside of office hours or travel within the UK

· Be a supportive and participatory senior member of the team

· Abide by the charity’s policies, practices and core values

· Support diversity and equality of opportunity in the workplace.

• • nsuring project reporting is up to date
  • Liaise with the AMRC as and when appropriate

Our enduring focus is to strengthen the voluntary sector and transform the funding system, so that charities can do their best work.

About IVAR

At IVAR, we’re more than researchers – we’re sense-makers and bridge-builders. We turn real-world challenges in the voluntary sector into clear, practical insights that inspire change and action.

For 25 years, we’ve worked shoulder-to-shoulder with charities, funders and community organisations: listening, learning and tackling tough problems together. Our work is curious, grounded, human and hopeful.

Our 2025–2030 strategy includes a clear commitment to transforming the funding system and the Open and Trusting programme will be the key to achieving that commitment.

Born in 2021, Open and Trusting is directly inspired by what matters most to charities. Today, 170 funders have signed up to the eight commitments – actively working to be clear, flexible, proportionate, and purposeful in their grant-making. We know this makes a huge difference to charities and the communities they support.

About the role and person

Open and Trusting has come a long way, but there’s a lot more it can achieve – which is why we are looking for a dedicated leader for the programme. The success of the role will depend on an understanding and belief in the work of charities and funders, and the power of transforming funding practices. 

As Head of Programme and Engagement, you’ll bring energy, structure and connective thinking to the work. You will strengthen the community, support learning and ensure that the programme runs with momentum and purpose.

This role is collaborative and outward-facing and combines project management, engagement, community-building and fundraising. The person will need first-rate listening, diplomacy, influencing and relationship-building skills and will be a proven manager, with a track record of developing management infrastructures that underpin the success of initiatives involving multiple strands and big ideas.

If you feel you fit the role and are motivated by our work then we’d love to hear from you. Please find out more by looking at the Candidate Information Pack.

Closing date for applications is Friday 23 January; please download the pack before 18 January.

Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers. 

Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. 

Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all. 

We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.

DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance. 

In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements. 

You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability. 

The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success. 

You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team. 

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Sunday 18th January 2026 2330 hrs

How to Apply 

To apply, please submit your CV, covering Letter & additional information form to the email provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

We are seeking a committed and motivated Head of Fundraising to deliver the OCT’s ambitious fundraising requirements. This is a vital role for the Ocean Conservation Trust (OCT) leading on the development and delivery of the full spectrum of fundraising activities to support our mission. The post holder will be a key contributory member of the Senior Management Team. 

The OCT has ambitious fundraising requirements. In addition to the funds raised through the National Marine Aquarium (NMA), the OCT needs a more diverse income stream to drive its core programmes, through the development of appropriate corporate, philanthropic and donation initiatives.

The post holder will need to understand the core programmes and develop appropriate schemes and campaigns to build a wide support network to secure a lasting pipeline of donations. They will need to be entrepreneurial, self-motivated, team focussed, comfortable liaising across the organisation to ensure integration with activities such as communication, research, membership, publications, partnerships and data and information services among others. They must own income targets and lead income growth, thinking in terms of pipelines, ROI, KPIs and lifetime value. In addition, they will be key to maximising use of the customer relationship management (CRM) system.

Overall, this role will be fundamental in developing the OCT as the leading Ocean conservation charity in the UK, generating significant new and diverse revenue streams to drive the Charity’s ambition.  They must be capable of moving OCT beyond NMA visitor income, building a resilient, mixed portfolio.

You will lead a team of 3 staff members and be accountable for achieving specific funding goals to deliver our strategic plans. The post is based at the National Marine Aquarium, Plymouth, UK. Flexible working arrangements include 3 days office/2 days home.

Applicants for the post will have a minimum of five years of fundraising leadership in the charity or non-profit sector with a proven track record of target-driven fundraising.

Salary and benefits

• Salary £45k.
• Company pension scheme with a matched employer’s contribution of up to 5%
• 28 days paid holiday per annum (including bank holidays)
• Up to 5 days additional holiday dependent on length of employment
• A day off on your Birthday
• Working for an Ocean Conservation Charity of repute
• Potential for some flexible working / home working
• Life Assurance scheme
• Length of service awards
• Employee Assistance Programme
• Discounted on-site parking
• Staff discounts up to 50%
• Complimentary family ticket each month on successful completion of probationary period

Essential skills/qualifications

• Significant experience of fundraising leadership in charity or non-profit sector

• Demonstrated track record of successful fundraising

• Thorough understanding of fundraising principles.

• Experience with individual giving, legacies and regular giving programmes from a range of socioeconomic groups

• Experience with campaign-driven projects with specific targets

• Proven success with donor prospecting, nurturing, stewardship and recognition

• Experience in managing a donor pipeline

• Proven success with grant applications

• Experience in utilising CRM systems to grow and manage fundraising prospects

• Ability to lead / manage team(s) to provide operational and strategic direction

• Ability to manage an area of responsibility including working with budgets and creating and contributing to the construction of a business plan

• Excellent communication skills with ability to confidently interact with individuals at all levels, internally and externally with stakeholders and customers

• Contract negotiation/experience skills

• Passion and an inquisitive and inventive mind

Desirable skills/qualifications

• Ability to produce a coherent and accessible written narrative for campaign development

• Understanding of relevant GDPR protection and Gift Aid legislation

Key Responsibilities include:

Please follow this link for the Job Description.

Closing date: 14th January 2026.

Interviews will take place during the week commencing 2nd February 2026.

In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility.

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit.

Only candidates invited for interview will be contacted.

Salary: £33,765 - £37,000 per annum depending on experience.

Hours: Full-time and permanent. 35 hours per week

Place of work: Hybrid with a minimum requirement of 12 in-person days per annum. In addition, there will be a requirement to attend site visits, conferences and events as required.

Join Our Team!

We’re looking for someone to join us on a permanent basis in the New Year to support the delivery of the charity’s research aims in accordance with the research strategy.  This includes our programme of grants, working with networks and partners to drive increased investment in research for people with Crohn’s and Colitis and our work to support increased patient and public involvement in research.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.  Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.

About You

You’ll have experience of research administration or management at a University, Research Institute or funding organisation and of supporting patient and public involvement in research or as part of quality improvement projects in a UK-wide healthcare context.  You’ll  have proven communication and team-working skills and can evidence your ability to horizon scan and network to keep up to date with research and quality improvement developments. We’re looking for candidates who ideally have experience of working in health/science research environments and a knowledge of project management methodology. A knowledge of the needs of people affected by Crohn’s and Colitis would also be an advantage.

If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for a hybrid approach working from home,  although there will be times when you will need to be at face-to-face meetings in Hatfield or across the UK. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London. In addition, there will be a requirement to attend site visits, conferences and events as required.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks at the Hatfield office
• Training and development financial support and/or study leave
• Performance review and development scheme

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Salary: £38,999 - £43,105

Contract: Permanent contract

Reports to: Head of Digital Fundraising, UK for UNHCR 

Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model with at least 1 day in the office per week)

Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams

JOB PURPOSE

We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR’s testing and optimisation strategy to improve conversion rates and user experience online, including our donation pages, virtual gift shop, website and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products.

The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees.

An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms – playing a key part in UNHCR’s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life.

You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams.

Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. Thanks to our UK supporters, UNHCR teams in over 130 countries can deliver humanitarian relief to families left with no one else to turn to. From rushing life-saving aid to civilians fleeing the frontlines of conflict, to ongoing support, such as education and healthcare, for families whose lives may remain in limbo for years. When it is safe to do so, UNHCR helps refugees return home voluntarily so they can rebuild their lives, homes and communities.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

Role Responsibilities  

• Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions.
• Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives.
• Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary.
• Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise.
• Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions.
• Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation.
• Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour.
• Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results.
• Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
• Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
• Share creative and insights with UK colleagues, global teams, and HQ.
• Participate in training seminars, workshops, and skill shares where applicable. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector.
• Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. 
• Experience of using digital channels for lead acquisition and conversion to grow income.
• Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic.
• Experience of working with external agencies and suppliers.

Essential Skills/Knowledge

• Experience of using Google Analytics or other web behavioural analytics tools.
• Experience with experimentation tools like Optimisely or similar.
• Strong project management and stakeholder management experience.
• Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
• Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
• Proven proficiency with design principles and tools (Canva/Adobe suite).
• Able to demonstrate flexibility and do what it takes to get the job done.
• Understanding of HTML and other coding languages.
• Able to juggle and prioritise multiple tasks and meeting programme deadlines.
• Strong presentation, communication (written and verbal) and interpersonal skills.
• Excellent stakeholder and relationship management.
• An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.

 Desirable Skills/Experience

• An understanding of digital fundraising practices and principles
• Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement
• Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
• Knowledge or experience working with Salesforce (or similar CRM platform).
• Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms).
• Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.

We are also open to flexibility in many ways, including flexible hours. Please don’t be afraid to speak to us about this during initial conversations, so we can explore what’s possible.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ annual leave per annum plus 8 bank holidays (pro-rata for part-time working).
• ‘WeCare’ Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more.
• Hybrid home-working model with dedicated Team Days in the office.
• Toothfairy dental app.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set-up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.
• Financial wellbeing support.

Development

• Comprehensive training and continuing development opportunities.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.

Closing date: Sunday, 18 January 2026

Shortlisted candidates will be invited to attend a virtual interview in the week of 26 January 2026.

Please contact us if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. We will make every effort to respond to your request for assistance as soon as possible.

 United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Job summary

Job title - Fundraising and Membership Officer

Responsible to - Fundraising Operations Manager

Salary - £24,645 - £26,275 FTE per annum (pro rata) 

(£19,716 - £21,020 actual)  Exact salary dependent on experience

Hours of work - Part time - 28 hours per week (0.8 FTE).  We consider part-time/job-share and flexible working requests

Annual leave - 30 days + 8 bank holidays per year pro rata

Location - This role is hybrid - split between home working and our Bristol office.  You will be required to work a minimum of 50% of your hours from the office each week.

Job purpose

This role will underpin the operation of our fundraising and membership programmes, with a mixture of public facing interactions and focused operational, database work.

Our long-standing membership scheme is an integral part of our fundraising at Action for ME, and we are fortunate to have a generous membership base of over 3,000 loyal supporters. You will be the main point of contact for our members, ensuring they feel valued and connected to our work, as well as supporting efforts to increase our current membership.

You will also be responsible for the smooth running of crucial operational processes for our membership, trading and individual giving income streams, both during fundraising campaigns and day to day. With a commitment to continuous improvement of these systems, you will help us to increase the efficiency and quality of our stewardship, retain our donors and bring in new supporters.

Key duties

Membership

• Be the main point of contact for our members and provide high quality stewardship over the phone, by email and by letter, always ensuring consistent and high-quality communication.
• Be responsible for delivering operational tasks relating to the membership scheme and improving their efficiency. Including, but not limited to, gift importing and processing, data administration, thanking members, processing renewals and sending out renewal reminders.
• Work with the Fundraising Operations Manager and our Senior Supporter Engagement Officer to monitor the performance of the membership programme and support its growth.
• Maintenance and creation of the mailing lists for our membership magazine, InterAction.  Assist with the distribution of the magazine across all channels (post, email, audio).

Individual Giving & Trading

• Ensure that gifts are processed, recorded and thanked appropriately in a timely manner; and that database records are kept up to date, in line with fundraising data regulations.
• Assisting with the administration of our Winter and Spring raffles and Lottery programme.
• Work with the Fundraising Operations Manager and the wider team to maximise fundraising potential using data and donor insights/feedback.
• Maintain a high standard of data quality and record keeping on our database, ensuring our fundraising processes and procedures are applied in line with all regulatory and governance requirements including GDPR and those of the Fundraising Regulator.
• Processing all outgoing post for the Fundraising team, including online shop orders, from our Bristol office. Complete other office-based tasks as required.  You will be required to work at least 50% of your hours from the office.
• Work alongside the fundraising team to deliver our strategy and workplans, including involvement in projects and fundraising campaigns as required.

Other duties

• To attend and contribute constructively to team meetings and other meetings as required
• To positively promote the work and activities of Action for ME at all times
• To contribute to the team’s overall strategy delivery, annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising & Development or the Chief Executive.
• Act as an advocate for the Charity and its work.

Person Specification

Experience and knowledge

• Demonstrable experience in building relationships with customers or stewarding supporters and donors.
• Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
• Experience of using a CRM database, preferably Raiser’s Edge
• Minimum 2 years previous fundraising experience (desirable)

Skills and Behaviours

• A confident multitasker who is comfortable dealing with a variety of enquiries and managing a varied workload.
• Excellent verbal communicator, skilled in engagement, empathy and interpersonal skills.
• Excellent written communication skills including creating reports to measure progress.
• Ability to use own initiative, solve problems, work independently and to work well in a team.
•  An understanding of data protection including UKGDPR
• Strong IT skills, including the ability to use Microsoft Office, databases and web-related programmes and software.
• An understanding of ME and the impact on people affected by it (desirable).

Attitudes and values

• Enthusiasm
• Integrity
• Resilient

Key competencies

• Effective communicator
• Results driven
• Attention to detail

As charity Eden Project looks to celebrate its 25th Anniversary in 2026, we are looking for a creative and strategic PR, confident in developing and executing behaviour-change campaigns, building engagement through compelling storytelling, targeted communications and inspiring content that encourages community participation and nature connection across the UK.

Eden Project is an educational charity delivering UK-wide community outreach programmes that focus on encouraging positive action for people and planet and creating social capital on a mass scale.

Working into the Head of PR and Public Affairs and collaborating closely with the wider PR, Marketing, Digital, Partnerships and Programme Delivery teams, the purpose of this role is to support the development and delivery of campaigns that deliver media reach to engage and inspire more people to take part in The Big Lunch, The Big Help Out and Nature Connections initiatives.

The post holder will plan and deliver integrated, creative campaigns that build awareness, drive participation and deepen connection with Eden’s brand and charitable mission. They will ensure campaign messages and materials are audience-focused, brand-aligned and strategically delivered in media.

Some of the benefits of working at the Eden Project include;

• Free entry to Eden and Heligan for family and friends
• 30 days holiday plus an extra day for your birthday 
• Access to UNUM for wellbeing support
• Financial wellbeing support – access to 121 sessions with an independent financial advisor
• Cycle to work scheme
• Training and development
• Option to ‘purchase leave’, up to an extra 2 weeks a year
• Enhanced pension scheme (above auto-enrolment rates)
• Death in service policy (4 x annual salary)

The closing date for applications is Friday 9 January 2026