Senior membership programmes manager jobs

We are seeking a proactive, highly organised Campaigns Officer to join the Communications Directorate at the Royal College of Radiologists, playing a key role in delivering impactful, insight-led marketing campaigns that engage members and stakeholders.

This is an exciting opportunity to take ownership of multi-channel marketing campaigns from brief to evaluation, helping to shape how we promote our membership, workforce and brand priorities. Working closely with Brand, Content and Membership teams, you’ll deliver compelling messaging, coordinate activity across channels and use data to continually improve performance. If you thrive on turning strategy into action and want to make a tangible difference through effective communications, we’d love to hear from you.

What you’ll do

• Plan, coordinate and deliver targeted, insight-led marketing campaigns from brief through to evaluation.
• Develop clear campaign plans including objectives, audiences, messaging, channels, timelines and KPIs.
• Commission high-quality campaign assets and write engaging, on-brand copy across email, social and digital platforms.
• Manage multiple marketing campaigns simultaneously, keeping activity on track and stakeholders informed.
• Monitor performance using analytics tools, reporting on results and using insight to optimise future activity.
• Collaborate with Brand, Content and Membership teams to ensure joined-up, consistent communications.
• Identify opportunities to improve targeting, testing and campaign effectiveness through continuous learning and optimisation.

What you’ll need

• Experience independently delivering multi-channel marketing or campaign activity from planning to evaluation.
• Strong project management and organisational skills, with the ability to prioritise and meet deadlines.
• Confident copywriting skills and the ability to adapt tone and messaging for different audiences and platforms.
• Experience using analytics and performance tools (e.g. Google Analytics, Google Ads or similar) to track and improve results.
• A data-informed mindset, with experience using testing and insight to refine campaigns.
• Excellent communication and stakeholder management skills, with a collaborative, solutions-focused approach.
• Proactivity, sound judgement and the confidence to take ownership of your work.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

In this role you will ensure the smooth running of the centre, alongside the Senior Coordinator and volunteers who support the reception function. You will possess strong abilities in organising and prioritising your own workload and demonstrate a flexible, proactive approach to your work.  As this role is the welcoming face of Open Age, you will possess strong customer service skills alongside a friendly manner, whilst behind the scenes, multi-tasking a variety of tasks.  This role would suit a person who loves being in a busy environment and can maintain a calm exterior when under pressure.

Key Information

Location: Kennington, office-based

Salary: from £34,000

Contract: Full-Time, Maternity Cover (9-12months)

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: Monday 23rd February (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Assessment Day: Thursday 5th March

For more information please read through our Work With Us Information Pack and Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Role Responsibilities

Strategy, vision and impact

• Be at the forefront of leading our ‘big picture’ vision of a transformed society, empowering churches to transform young lives 
• Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme 
• Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets 

Leadership, line management and training

• Lead your team with confidence; spurring them on our mission; invest in a team culture of excellence, belonging and fun 
• Manage and develop the Lead Coach and Assistant Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
• Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme

Relationship management

• Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees 
• Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
• Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate
• and donor relationships. For example, by hosting prospective donors in the Training Room

Delivery of the Spear Programme

• Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets 
• Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
• Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment 

Operations 

• Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies

Person Specification

• You are an active Christian, passionate about your work being a lived expression of your faith 
• You want to help others reach their full potential, and enable young people to overcome significant barriers to employment 
• You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
• You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
• You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills 
• You are looking for a varied, hands-on role, where you won't be tied to a desk 

Salary: c.£46,000 per annum based on skills and experience
Hours: Full time, 40 hours per week
Based in: Covent Garden, London

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.

The focus of the Senior Fundraising Manager role will be to deliver and run the successful fundraising appeals and draws function, delivering against targets of c. £1.25m for 2025/26. Managing a small appeals team within the wider membership function, you will grow our income and innovation in this space, ensuring fundraising best practice principles are adhered to.

Our ideal candidate will be results driven, with an open, curious, intelligent approach to analysis and reporting. You will be able to work successfully in partnership with other teams and departments as well as influence key stakeholders across the organisation. You will be able to lead and develop a small team, exercise diplomacy and discretion and contribute to the wider fundraising conversation and pipeline.

You will be able to demonstrate: 

• Substantial professional experience of the project management of appeals and campaigns fundraising gained within a charity or other fundraising organisation including their planning, development, running and evaluation
• Experience of running fundraising appeals or campaigns across a range of channels and running lotteries or draws for fundraising
• Outstanding written communication skills, including the ability to tailor communications for different audiences and media whilst maintaining consistent tone and messaging
• A track record in setting and meeting income targets
• Excellent project management skills, with evidence of having successfully delivered concurrent projects

An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to supporters is critical for this role.

The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.

We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.

We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.

The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.

Closing date for applications: 11:59pm, Sunday 22nd February 2026. 

Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 2nd March 2026. The 2nd stage will be in person at ROH Covent Garden w/c 9th March 2026.

Applicants must have work authorisation for the UK.  No agencies.

To ensure a fair process, late applications will not be considered under any circumstances.

Spear is partnering with HTB St Francis Community Church, to deliver the Spear Programme in North Kensington!

At HTB Social Transformation, their mission is to prioritise those who are marginalised within society, creating safe spaces where people are known, are loved and feel that they belong.

The Spear Programme is delivered in Spear North Kensington which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life.  
Key Information

Location: North Kensington, office-based

Salary: from £29,000

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: Tuesday 17th February (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Assessment Day: Thursday 5th March

For more information please read through our Work With Us Information Pack and Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Role Responsibilities

Delivery of the Spear Programme – Group and 1:1 coaching

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
• Building relationships with young people on the programme and managing culture and attitudes in the training room.
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.

Delivery of Spear Career

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.

Training the Assistant Coach

• Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.

Trainee Recruitment 

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and HTB St Francis Community Church.
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
• You are great at building relationships, with solid communication skills.
• Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.

Business Manager

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Bridgemead, Bath.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
• Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
• Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
• Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
• Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
• Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
• Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
• Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
• Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
• Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

Lead Something That Matters — Shape a New Sports‑Led Youth Provision in West Thurrock
If you’re the kind of youth worker who wants to build, create, and genuinely shape a community offer, this is the role you’ve been waiting for. At Riverview, sport isn’t an add‑on — it’s the heartbeat of how we engage young people. As our Senior Youth Worker (Sports), you’ll have the rare chance to help design a brand‑new youth provision from the ground up, bringing your ideas, energy, and passion straight into a community that’s ready for something fresh.

You won’t be boxed in. You’ll lead sessions your way, influence how the programme grows, and work in a close‑knit team where your voice actually matters. With over 100 young people already engaging weekly across our sites, you’ll step into a role where relationships are real, creativity is encouraged, and your leadership directly shapes young people’s confidence, wellbeing, and opportunities.
If you want to make sport the spark that changes lives — this is your space.

Our Mission 

Riverview Charitable Trust supports families, children, and young people in the community to thrive. Through services and initiatives, we empower individuals, strengthen family relationships, and create opportunities for young people to grow, learn, and succeed. 

We are expanding our youth provision into West Thurrock, and we’re looking for an experienced, energetic Senior Youth Worker with a Sports background to help us put sport at the heart of what we do. This is a hands-on role for someone who loves working with young people, thrives in active environments, and can confidently lead day‑to‑day delivery across multiple sites.

KEY RESPONSIBILITIES 

• Lead delivery on our sports programmes across two vibrant sites, creating sessions that young people genuinely want to show up for.
• Play a key role in Riverview’s expansion into West Thurrock, helping us build something new, exciting, and community‑driven from the ground up.
• Take sport into the streets and into young people’s spaces, using outreach, pop‑ups, and creative engagement to connect with those who need us most.

Please see attached JD for full job description 

ISEAL is looking for an experienced events professional to manage a range of in person and virtual events for its global stakeholder base. This is an exciting role for someone with a strong track record in organising events of differing sizes for in-person, online, and hybrid audiences, and who is interested in sustainability.

Events are a vital part of ISEAL’s work to communicate with, influence, and engage our key stakeholder groups, including policy makers, multilateral organisations, donors, companies, NGOs, producers, and, of course, ISEAL’s own members. To support these aims, ISEAL hosts at least one major public forum, conference or symposium each year. In 2026, this will be a Global Sustainability Symposium and will take place in Accra, Ghana in June with around 200-300 participants. Additionally, ISEAL organises Members´ Week, an annual multi-day event for ISEAL Community Members that typically attracts 60-100 participants per day.

With support from the Events Coordinator, the Associate Manager will be responsible for all aspects of event management for the events described above. The role will also work closely with ISEAL programme teams and senior colleagues to coordinate the development of event agendas, content and sessions.

In addition, ISEAL’s events programme includes a range of smaller workshops and roundtables, both in Europe and in other locations, including China, India, Ghana, Indonesia, and Latin America. ISEAL also runs a busy webinar programme. The Associate Manager will work with senior colleagues to agree the level of support given by the Events Team to each of these smaller events/event series. While the Events Team is not expected to directly organise every event, the Associate Manager will also maintain and develop event planning resources, and guidance to support the organisation to consistently deliver high-quality events.

To succeed in this role, you will have significant existing experience in organising events, ideally including international events for high-profile audiences. Given the range of international events, you will also have a sensitive approach to cultural diversity and, ideally, some additional language skills. This role is responsible for line managing the Events Coordinator.

The key responsibilities we entrust you with

Event management

• Manage the production and delivery of in person and virtual events, with a particular focus on sustainable event delivery
• Implement project management processes to deliver on events, including developing work-back plans and RACI charts, organising and chairing planning meetings, and leading on internal communications
• Lead supplier selection for in person events, collating requirements, researching venues, completing contracting with venue and major suppliers, and communicating event needs to all suppliers
• Coordinate promotion and outreach for events, working closely with the Communications and Membership teams to promote events across all relevant channels
• Oversee registration for events, setting up and monitoring relevant systems & provide internal updates
• Collaborate with senior and programme staff to develop event agendas and content, organising and chairing content meetings, drawing up session schedules and ensuring logistical requirements are met
• Prepare written event materials and other collateral, including web copy, programmes, invitations and participant communications, feedback surveys, travel reimbursement policies and other documents
• Provide excellent customer service to attendees, speakers, and staff involved with events, acting as an advocate for attendee experience
• Deliver internal briefings for staff in the lead up to events and create staffing plans to ensure smooth delivery on the day
• Carry out risk assessments and lead on contingency planning for events
• Track budgets, liaising with budget holders and coordinating with ISEAL finance team about invoicing and reimbursement
• Manage events follow-up such as feedback survey analysis, preparation of post-event materials and reports, and internal evaluation meetings/surveys
• Monitor and report on the environmental impact of events, including waste and GHG emissions, using these learnings to improve event sustainability wherever possible

Event strategy, guidance, policies, and procedures

• Contribute to developing the annual event schedule, including making recommendations based on the event team’s capacity and referring to ISEAL’s strategic objectives
• Maintain and develop event planning guidance, templates, tools, systems, and other resources
• Support the Events & Engagement Manager to maintain and develop event-related policies, including the Event Code of Conduct and the Event Sustainability Policy
• Organise data and maintain relevant mailing lists, including updating contact and attendance records
• Maintain an updated list of venue choices that have high sustainability credentials in key cities where ISEAL may wish to hold small and large events

Other

• Line manage Events Coordinator, and oversee their development and growth, identifying appropriate learning and development opportunities
• Supervise contributions of other assistants and coordinators to event planning and delivery
• Participate actively in team and organisational planning and activities
• Participate in internal staff management processes such as performance reviews, supervisory meetings
• Be a collaborative and effective team member, liaising with colleagues at all levels across organisation

Essential attributes / skills / knowledge

• Track record of working on large in-person professional events, ideally in an international setting
• Strong interest, and ideally experience, in delivering sustainable or “green” meetings and events
• Strong project management skills, with an ability to comfortably juggle a number of different deliverables and deadlines at any given time
• Strong written and verbal communications skills and ability to communicate and collaborate effectively with others (via e-mail, Teams, phone and in person)
• Self-motivated and able to work independently to high standards, with attention to detail
• Capable of taking initiative to take action and solve problems within an agreed scope
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
• Experience in line management, able to delegate effectively and develop direct reports
• Ability to work confidently and sensitively with a diverse global community
• Confidence in using IT systems, familiarity with virtual meeting tools (e.g. Teams, Zoom), and proficiency in MS Office. Experience with running webinars and online events.
• Comfortable with some flexibility in working hours (specifically in 3-4 weeks leading up to major events)
• Interest in sustainability issues or in convening people around sustainability issues

Additionally desirable

• Experience organising international events and/or large hybrid events
• Experience working or interning in an international NGO/ membership organisation
• Working knowledge of other languages (e.g. French, German, Spanish, Portuguese)

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Working hours: 80 % (30 hours) – 100 % (full time, 37.5 hours per week), depending on preference

Salary:   £45,800 – 49,800, depending on experience (pro rata for less than 100%)

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder will be required to undertake occasional international travel

Ideal start date: asap

About applying

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 8 March, 5pm GMT. Please note that we will only contact shortlisted applicants.

Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.

Interview process

Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.

Screening interviews (Teams): 11-13 March

Pre-interview timed exercises (between 60 – 90 minutes from home): 13-17 March

Panel interviews (in person): 18/19 March

Decision: w/c 23 March

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Membership Growth & Engagement Manager (Direct Debit Membership)

Job details:

• London (Hybrid / Field-based across Greater London)
• Fundraising & Membership Growth
• Fixed-term: 12 months with opportunity to renew, dependant on performance. 
• Salary: £40,000

Who we are:

We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions.

From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia. 

The need

To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we’re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London.

Who you are

You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you’re confident working to targets, and you use data to learn fast and improve performance. You’re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come.

The Team & The Role

We’re a not-for-profit social enterprise with a team who mostly work from home in London. You’ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You’ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term.

What you’ll do

You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 → £5/month over time). You’ll sharpen Citizen Zoo’s membership proposition so it clearly connects supporters to our impact, and you’ll turn that into campaigns and activity that consistently convert interest into monthly direct debits.

Digitally, you’ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You’ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring.

For retention, you’ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You’ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn.

On the ground, you’ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You’ll keep improving the recruitment “kit” (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed.

Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA). 

Minimum requirements

• Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV). 
• Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing.
• Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results.
• Confidence in communicating with the public, including proactively starting conversations and handling objections.
• Strong organisational skills and ability to manage multiple workstreams independently.
• Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided).

Preferred requirements

• Experience managing a membership scheme (acquisition + retention) with clear performance targets.
• Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar).
• Experience running or supporting face-to-face fundraising/membership recruitment at events.
• Experience managing external suppliers (design/print/digital) and working with paid social agencies.
• Understanding of GDPR-consistent supporter communications and supporter care best practice.

Success measures (first year)

In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time. 

You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You’ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo’s rewilding work.

Working Hours

At Citizen Zoo we have standard working hours from 09:00–17:30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu.

Location

Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity.

Benefits

In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance.

Perks

Subsidised gym membership, social events and parties, and a day off for your birthday. We’re proud to offer progressive and flexible working practices designed to give you the work-life balance you need.

Application Timelines & Deadline

• Please submit your application by 23:59 on 15th Feb
• Review week: From 16th to 22nd Feb
• Invitation to Interview: by Friday 27th Feb
• Interviews: Friday 6th March

Two Rhythms is an accessible arts charity that changes lives through music and movement. Utilising our unique, therapeutic programmes, we deliver long-lasting health and wellbeing benefits to people with profound disabilities, enabling expression, connection and joy.

We provide services in person at our two dedicated facilities in Cardiff: Two Rhythms Cardiff Bay at the Wales Millennium Centre, and Two Rhythms Llanishen, our new centre housed within Cerebral Palsy Cymru’s Children’s Centre.

Job Purpose

The Charity General Manager is the Charity’s senior operational lead, responsible for all aspects of the day-to-day management and administration of Two Rhythms, ensuring the charity operates effectively, efficiently and professionally. This role combines hands-on operational management with a strong focus on income generation. 

The postholder will lead a small team of employees and volunteers, strengthen policies, processes and systems to ensure regulatory compliance and high-quality service delivery, and be explicitly responsible for delivering an annual income plan and pipeline across grants, donations, earned income and events.

This role is for someone who learns quickly, thrives in a varied environment, and is motivated by making a tangible difference. 

Key Responsibilities

Income generation (annual income plan + pipeline delivery)50%

Explicitly responsible for delivering an annual income plan and pipeline, covering: grants, donations and earned income (paid sessions, training, membership).

·  Effectively manage grants and funding, growing partnerships with funders and overseeing regular reporting. 

·  Lead the delivery of the annual income plan across grants, donations, earned income and events. 

·Identify, pursue and secure new funding opportunities, including writing and coordination grant applications

·Support and coordinate grant applications and funding opportunities.

·Develop and maintain an income pipeline tracker, ensuring opportunities are progressed, deadlines are met, and reporting requirements are planned and delivered.

·Grow voluntary income (donations) through practical supporter processes and clear impact communication.

·Strengthen and streamline earned income by ensuring administration, promotion and booking/payment processes run smoothly for paid sessions, training and membership. 

Operations, compliance & administration

·Oversee day-to-day operations, ensuring the charity runs efficiently and professionally.

·Improve and embed systems, processes and ways of working that support a stable “business-as-usual” environment - This wording might be needed for ensuring new person works with the board. Thinking about change management process. Ensure regulatory compliance across the organisation by developing, implementing and maintaining appropriate systems, policies and procedures (including GDPR, Health & Safety and safeguarding).

· Prepare and submit reports to relevant regulatory and statutory bodies as required, including maintaining Charity Commission and Companies House information.

· Manage procurement and contracting of equipment, supplies and services (e.g., IT and office equipment), ensuring best value for money.

Finance administration & budgeting 

·Manage day-to-day finance administration using a finance platform, including invoicing, coding and maintaining accurate financial records. 

·Support the production of regular finance updates for the Board, including budget monitoring and highlighting risks early. 

·Work with Trustees to support financial planning and sustainability.

·Manage accurate daily management and board accounts bookkeeping with external partners and contractors

People leadership, governance support & impact reporting

·Line manage and ensure performance monitoring of the management team

·Manage colleagues, creating a positive, productive, supportive and safe working environment. 

·Ensure appropriate HR policies and procedures are in place, liaising with an external provider where necessary. 

·Develop a process to monitor impact and KPIs, providing regular feedback to the Board.

·Work with the Board to develop networks and relationships with stakeholders and support review of strategic plans.

·To uphold and champion the values of Two Rhythms.

Key Outcomes (first 6 months)

·Stabilised “business-as-usual” operations with clear systems, documented processes, and a reliable compliance calendar. 

·Timely and accurate financial processing, with Clear visibility of financial position through timely QuickBooks processing and regular board reporting (with risks flagged early). 

·An agreed and active annual income plan in place, with a managed pipeline across grants, donations, earned income and events reviewed regularly with trustees.

·Impact/KPI reporting implemented and used to guide decisions and demonstrate value to funders and supporters.

Job title: Programme Assistant, Enquiries 

Line manager: Team Leader, Enquiries (Senior Officer, Enquiries in Team Leader’s absence) 

Salary: £30,000 

Type of contract: Permanent 

Start date: 16th February 2026 or shortly thereafter 

Benefits: 

• Challenging and rewarding work, always life-changing, sometimes lifesaving 

• Competitive salary 

• Team and individual training opportunities 

• Commitment to performance and personal development 

• Hybrid working, home and office (minimum 2 days each week in the office) 

• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm 

• 25 days plus Bank Holidays annual leave entitlement 

• 8% employer pension contribution 

• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes 

Role purpose statement: The Programme Assistant, Enquiries plays a vital role in the Fellowship Programme working directly with academics facing immediate risk in their home countries to carry out due diligence or signposting. This includes managing an individual caseload, dealing with prospective applications and general enquiries, providing administrative support to the Enquiries team as well as support across the Fellowship Programme when needed. 

Organisational Background 

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933. 

Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk. 

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’ 

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’ 

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine, Russia and many other countries. 

Role & Responsibilities  

Casework  

• Signposting prospective applicants to the application form. 

• Manage own caseload, preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation.

• Escalating complex cases to the Team Leader as required. 

• Maintain accurate and GDPR-Compliant records of casework activity. 

• Researching international affairs to develop understanding about risks applicants face. 

• Researching potential hosts for academic placements and liaising with external stakeholders in relation to applicants. 

• Attend weekly case review meetings with the team. 

Administration   

• Provide general administrative and logistical support, including answering phone enquiries. 

• Manage the general enquiries inbox, alongside another colleague, answering emails about the enquiries’ process, the Fellowship Programme and Cara. 

• Signpost enquiries to relevant colleagues internally and to other organisations where applicable. 

• Contribute to report writing. 

• Present and collect data on general enquiries and applications to the Programme. 

• Ensure safekeeping of confidential information. 

• Maintain excellent detailed records of correspondence, documents, and activities. 

• Provide administrative support to colleagues on projects as required.

Managerial Support  

• Contributing to Fellowship Programme policy changes and decision-making. 

• Provide advice and guidance to colleagues. 

Ad Hoc Responsibilities  

• Show adaptability and willingness to take on additional work when necessary. 

• Support the Fellowship Programme and Cara as a whole with ad hoc responsibilities.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, and other senior colleagues. 

Person Specification 

Essential:  

• Bachelor’s degree 

• Fluent English (spoken and written) 

• Proactive with a willingness to learn 

• Confident and empathetic with strong interpersonal and communication skills 

• Ability to work under pressure in a fast-paced environment 

• Keen team player who is ready to support and help colleagues 

• Excellent record keeping and attention to detail 

• Ability to work independently and in a team 

• Good time management with ability to prioritise and independently work to deadlines 

• Understanding of issues of confidentiality

• Interest in and commitment to the work of Cara 

• Confident use of Microsoft package 

• Awareness of current global issues

• Ability to handle difficult conversations with sensitivity and resilience 

Desirable 

• Master’s or equivalent experience 

• Casework experience 

• Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered 

• Salesforce/CRM software experience 

• Experience in a supporting role with people with lived experience of forced migration or other forms of severe adversity 

The Food Chain's Dietitians bring specialist health and nutrition knowledge and skills to the staff team, enabling the running of our charitable services. As the first and regular point of contact for Service Users and referrers you will implement your nutritional expertise to ensure The Food Chain meets the needs of people living with HIV who are experiencing barriers to the nutrition they need to get well, stay well and live healthy independent lives.

Please ensure you have read the below Key Activities and can meet the required Competencies before applying. Please also ensure you have read and understood our Values Statement before applying. 

Key Activities: 

1. To perform Dietetic Assessments* (see competencies below):

• Coordinate and manage our list of incoming referrals from NHS and community organisations, ensuring contact is made in a timely manner 

• Communicate with referrers in the NHS and community organisations to ensure information is accurate and transparent 

• Interpret information provided to determine the appropriate services for those referred to us

• Engage with Service Users to understand their nutrition needs and agree personal goals, ensuring they are supported to meet these goals while they are in receipt of our services 

• Arrange tailored grocery deliveries taking in to account clinical, cultural and practical needs 

• Keep accurate records of referrals, outcomes and feedback, and to report on trends

• Adhere to the Health and Care Professions Council (HCPC) Standards of conduct, performance and ethics 

• Ensure communication, conduct and interactions are grounded in compassion, free of judgement and in accordance with the policies and procedures of The Food Chain. 

2. To be actively involved in the delivery of services, both internal and external: 

• To be an active presence at our Eating Together group meals

• To deliver talks at Eating Together on nutrition and/or general wellbeing related topics

• To maintain ongoing contact with Service Users at Eating Together and over the phone throughout the duration of their service, listening to and learning from their experiences, ensuring our nutritional input is ongoing, responsive and reflective of changes in their situations 

• To actively participate in peer supervisions with the Senior HIV Dietitian and Services Manager

• To deliver external talks to partner organisations including charities, community groups, universities, NHS and corporate partners, all with wide and diverse audiences. 

3. To work independently and collaboratively within a small staff team: 

• Actively support the staff team and volunteers to keep HIV nutrition knowledge up to date, relevant and at the forefront of our service delivery

• Be proactive in monitoring, developing and updating our nutrition resources, talks, website content, menus and recipes, ensuring resources are up to date and in line with good practice

• Support the Senior HIV Dietitian with research, audit and service development projects 

• Work flexibly as the organisation’s needs grow and develop over time 

• With support from the team, develop continuing professional development (CPD), identify training needs and suggest future developments and/or research opportunities

 4. To work in line with The Food Chain’s values, mission and strategic aims: 

• Develop and maintain an awareness of HIV-related stigma and the need to respect confidentiality 

• Continually grow and practice an awareness of HIV-related stigma with other issues including but not limited to racism, structural discrimination, homophobia & transphobia, particularly as they relate to health inequalities and social isolation

• Understand and adhere to The Food Chain’s organisational policies and procedures, especially around safeguarding 

*Dietetic competencies 

Current competencies required: 

• Undertake clinical assessment of nutritional risk and nutritional needs and interpret to make appropriate clinical decisions 

• Gather and interpret psychosocial information e.g. mental health conditions, sleep patterns, living arrangements, support systems, employment status, immigration status

• Be sensitive to cultural, religious, ethnic, or personal dietary preferences

• Gather and interpret information on recent or longstanding lifestyle habits, behavioural patterns, motivating factors and barriers to change 

• Interpret results of relevant biochemical and haematological tests related to nutritional care

• Interpret investigations pertaining to bone disease, lipids and diabetes risk

• Collaborate with individuals to develop a realistic and achievable patient-centred dietetic care plan which takes into consideration all aspects of their social and clinical status 

• Demonstrate understanding of the nature of the interactions and risks posed by some complementary/alternative medicine (CAM) and advise patients accordingly. Know where to seek more in-depth advice when needed 

Working towards: 

• The above competencies specifically relating to PLHIV 

• Show awareness of the occurrence of drug-nutrient interactions and know how to access advice about these 

• Demonstrate an understanding of how ARVs work (mechanisms of action), drug classes and combinations, administration, timings and dietary requirements 

Experience, Knowledge and Competencies: 

Qualifications/Registrations: 

• Qualified Dietitian (Essential) 

• Current HCPC registration (Essential) 

• Membership of the British Dietetic Association’s HIV Care Specialist Group (Desirable) 

Experience: 

• Working within a small team (Essential) 

• Dietetic management of a wide range of clinical conditions (Essential) 

• Working with diverse and marginalised populations (Essential) 

• Promoting positive behaviour change (Essential) 

• Working within a community organisation consisting of staff and volunteers (Desirable) 

• Research and data analysis (Desirable) 

Knowledge: 

• An understanding of why nutrition is important for people living with HIV (Essential) 

• An awareness of the barriers for people experiencing food poverty in the UK (Essential) 

• Current demographics of and issues affecting people living with HIV in the UK (Desirable) 

Competencies: 

• Time management and identifying own priorities (Essential) 

• High level written and verbal communication skills (Essential) 

• Proficiency and competency in using digital tools & online databases (Essential) 

• Experience of public speaking and leading group education programmes (Desirable) 

• The development and nutritional analysis of menus and recipes (Desirable) 

The Food Chain's operating hours are Monday - Friday 9am to 5.30pm. Flexible working is available and can be discussed. The ideal candidate will be able to work outside of office hours, for example joining our Duty Manager rota for Saturday Eating Together services (once every 6 weeks). 

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

Title: Events Manager
Salary: Circa £40,000

Hours:35 hours per week 

Contract type:  Fixed-term contract for 18 months

Reports to: Head of Philanthropy 
Key relationships :Internal: Philanthropy Team, Corporate Team, Comms Team, CEO. External: UNHCR Goodwill Ambassador team and Branch Office. UNHCR Private Sector Partnerships Team.
Location:  WeWork, 1 Mark Square, London EC2A 4EG (We operate a hybrid working policy with at least 1 mandatory office attendance per week)  
 
 

WHO WE ARE AND WHAT WE DO 
 

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.  
 

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.  
 

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.  
 

DIVERSITY, EQUITY, INCLUSION AND BELONGING 
 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.   UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.   
 

JOB PURPOSE 
 

This is a pivotal role in supporting and elevating our philanthropy and partnerships programmes which have seen significant growth in recent years. You will play a key part in helping the Private Partnerships & Philanthropy (PPH) team cultivate meaningful relationships with ultra-high-net-worth individuals (UHNWIs), major donors, foundations, and corporate partners through high-quality events that inspire, engage, and deepen commitment to the refugee cause.
 

We are looking for a creative and strategic professional who thrives on delivering impactful experiences for influential audiences. You will have proven expertise in managing complex, high-profile events, exceptional communication and project management skills, and the ability to craft compelling event themes that connect supporters to UNHCR’s global mission.
 

Working closely with the PPH team and international colleagues, you will design and execute a portfolio of bespoke in-person and virtual events - from intimate donor briefings to large-scale gatherings - that showcase UNHCR’s priority programmes and leadership. Your role will be central to engaging existing supporters and attracting new philanthropic partners.
 

If you are passionate about creating transformative experiences that drive social impact and have the skills to deliver at the highest level, we would love to hear from you.
 

Why us?

• We are an ambitious and fast-moving organisation backed by the incredible  reach of UNHCR. You get the best of both worlds: the ability to innovate quickly and the opportunity to work with extraordinary speakers and colleagues across a global network.
• Based in the vibrant Shoreditch/Old Street area, we offer an inclusive and welcoming culture that values creativity, bold ideas and collaboration. 

ROLE RESPONSIBILITIES
 

• Design and deliver a programme of impactful events that advance the Private Partnerships & Philanthropy (PPH) strategy and inspire our audiences- from exclusive gatherings for major philanthropists to bespoke receptions for corporate partners. 
• Lead the strategic vision and execution of all events, shaping concepts that align with organisational priorities, overseeing beginning-to-end project management, and ensuring excellence in delivery, budget management, and stakeholder engagement. 
• Influence and manage senior relationships across UK for UNHCR and global UNHCR teams, acting as a trusted advisor on event strategy and implementation to secure buy-in and collaboration. 
• Collaborate with Philanthropy and Partnerships Team to ensure events support donor cultivation and stewardship journeys, driving deeper engagement and long-term support. 
• Leverage insights to craft compelling event narratives and experiences that resonate with high-value supporters and reflect UNHCR’s global mission. 
• Establish measurement frameworks to evaluate event success, inform future strategy, and demonstrate impact to internal and external stakeholders. 
• Champion refugee storytelling, ensuring refugee voices and lived experiences remain central to all events content and design. 
• Share best practice across UK and global markets, contributing to international knowledge exchange, training, and innovation in donor engagement.
• Data Management ensuring events data is recorded on Salesforce in a timely and accurate fashion. 

PERSONAL SKILLS & EXPERIENCE
 

Essential Experience, Skills & Knowledge

• Proven track record in designing and delivering bespoke, high-quality events designed for influential audiences, including UHNWIs and senior corporate leaders, that strengthen relationships and drive engagement.
• Experience working with high-profile individuals on events – this could be celebrities, high profile speakers, well-known academics or renowned artists engaged to deliver special a special event experience.
• Exceptional organisational and time management skills, with the ability to prioritise and deliver under pressure in a fast-paced environment. 
• Excellent communication and influencing skills, both written and verbal, with the ability to engage senior stakeholders and inspire confidence. 
• Proven ability to lead cross-functional project groups, facilitating productive collaboration and driving consensus on strategic event objectives. 
• Meticulous attention to detail, ensuring excellence in creative content, copy, and overall event presentation. 
• Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.

Desirable Skills/Experience

• Experience of using technology to create innovative and experiential event experiences.
• Experience of working in a complex, multi-stakeholder environment.
• Experience of working at an international development, human rights, or humanitarian NGO.
   

 WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 
 

What else?
 

Wellbeing

• 28 days’ leave per annum plus bank holidays 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY
 

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   
 

Closing date: Midday 16th February 2026
 

Interviews date: Week commencing 23rd February 2026
 

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us . We will make every effort to respond to your request for assistance as soon as possible.
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

At Battersea, we’re here for every dog and cat and our people are the key to delivering this mission. We’re now looking for an experienced CIPP-qualified Payroll Manager to lead our small payroll team and support our colleagues by ensuring a seamless, reliable and accurate payroll service for our circa 700-strong workforce. The role will oversee the relationship with and work in close collaboration with our outsourced payroll provider service, and act as Battersea’s payroll subject matter expert, providing clear, supportive guidance to colleagues, managers and HR and Finance colleagues.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 20th February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Date(s): W/c 23rd February 2026

For full details on the role, please download the recruitment pack.