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The Information & Advice Service is highly regarded within the London Borough of Merton and accredited with the Advice Quality Standard (AQS) and Age UK Quality Advice Standard (QAS). We have developed the service over the last five years to provide high quality advice for older people to enable them to live more healthily, happily and independently in later life.
In April 2025 – March 2026 the service worked with over 1,500 older adults across a range of issues including money and benefits, health, housing and care. During this time, we assisted older adults to generate over £820,535 of previously unclaimed benefits and make informed choices about their lives.
The role involves providing initial information and guidance, primarily over the phone, assessing need and urgency, and ensuring clients are directed to the most appropriate support.
Registered Charity 
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
Team Leader - Carer Peer Support (Adult Mental Health)
£34,101 FTE, pro rata 28 hours per week, great benefits!
We are looking for someone to join our local, independent, carer-led charity, someone with their own personal story of caring having helped a family member, partner, or friend because they find everyday life challenging on their own due to illness, disability, mental health needs, substance misuse, or age-related conditions. The ideal candidate will be able to draw on their lived experience, alongside their professional skills and knowledge, to support and help others.
An unpaid carer is someone who regularly helps a family member, partner, or friend because they find everyday life challenging on their own due to illness, disability, mental health needs, substance misuse, or age-related. This might include helping with personal care, medication, appointments, household tasks, or offering emotional support. Unpaid carers can be adults or young people, often balancing caring alongside school, work, or family life. Caring for someone can feel like “just helping out,” but recognising this role can unlock vital advice, support, and services.
The postholder will collaborate extensively with our funding partner, South West London and St George’s Mental Health NHS Trust, as well as other charity delivery partners to improve the identification of, and support for, unpaid family and friend Carers of adults with mental health needs. The work may also involve identifying children and young people in caring roles and brokering access to our Young Carers Support team.
As well as leading a small, part-time team of Carer Peer Support Workers, you will work alongside them, providing front-line, individual and group dedicated support (practical, social and clinical interventions). As well as coordinating services to assist Carers with their own wellbeing needs, you will enable Carers to provide well-informed care for their friends and family. You also will be our representative for the MH Trusts’ Triangle of Care Steering Group.
Closing date for applications: Monday 18th May 2026 at 10am
Proposed date for Interviews: Tuesday 26th May 2026
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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We’re growing our Criminal Justice Services and bringing in a range of roles that really matter. This work is about supporting people in the secure estate who have experienced trauma and sexual harm, and making sure support is actually accessible, not just in theory, but in practice.
Our Outspoken service delivers trauma therapy to residents across the secure estate, particularly those who have experienced ACEs or sexual harm. It’s a space focused on safety, trust, and meaningful therapeutic work.
The Outspoken Service Manager will work alongside peers to lead the service, making sure staff feel supported and that what we deliver stays high quality and of good practice.
At We Are Survivors, we care deeply about making sure male survivors can access support wherever they are. That includes the spaces that are often overlooked.
Why Join Us?
- a competitive salary.
- annual leave package with incremental rises plus bank holidays.
- company sick pay.
- Birthday annual leave.
- monthly clinical supervision.
- pension contribution.
- and a range of discount and benefit programmes.
Apply by sending your CV and a short supporting statement (max 2 page)
In your supporting statement, we want you to answer these two questions:
How can your experience support male survivors to thrive?
How do you meet the essential elements of the person specification in the role profile? Ensure you answer ALL elements in your CV or supporting statement.
We actively encourage people to reach out if they are interested in the role for an informal discussion.
Interviews are expected to take place in early May, these can be online if needed.
By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice.
The client requests no contact from agencies or media sales.