Senior network development manager jobs
PCS is a union with an organising culture. Our approach is about building union power. Industrial officers will be given opportunities to work in, and develop expertise in, all aspects of the role including bargaining, organising, campaigning, equality, education and learning.
PCS has a number of permanent vacancies at various PCS locations: offices in Birmingham, Bristol, Cardiff, Clapham (London), Glasgow, Leeds, Liverpool and Newcastle. Successful candidates will work collaboratively across the union, to deliver effectively for our members and contribute to the unions continued success.
Salary and Location
- London/Regional
- Band 4, London Spine points 27- 23
- London Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
- Regional Spine points 30-26
- Regional Starting salary: £47,844 p.a. rising to £54,027 p.a. in annual increments
Successful candidates for the Industrial Officer role will be able to demonstrate:
- Methods and techniques for bargaining, campaigning and organising
- Basic knowledge of employment rights, equality legislation discrimination law and working practices
- Understanding of the political processes in the UK and the role and work of trade unions
- Project Management (e.g. Campaigning)
- Impact and use of Digital and IT applications in a trade union
- Evidence of ongoing training and continuing professional development
The main duties of the Industrial Officer role include:
- Encouraging participation and recruitment of new members, particularly of under-represented groups
- Co-ordinating and working with committees
- Industrial relations and negotiations
- Advocacy and representation
The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential.
Candidates will be informed after the interview whether they are appointable. The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course.
Closing date: at 12 midday on Monday 26 January 2026.
Interviews will be held in person at PCS Clapham: Monday 9 February 2026 and Tuesday 10 February 2026.
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: INDUSTRIAL OFFICER
Ref: 0126
Grade: Band 4, London or Region
Salary:
London Spine points 27-23
London starting salary £51,759 p.a. rising to £58,877 p.a.
Regional Spine points 30-26
Regional starting salary £47,844 p.a. rising to £54,027 p.a.
Location: London/Region
Purpose of the job:
To identify and maximise the potential for union growth, influence success by developing and promoting the unions bargaining, campaigning, equality and organising agenda, encouraging membership participation and support in allocated areas of responsibility, in line with PCS policy.
Responsible to: National Officer
Responsible for: Not applicable
Contacts
External:
Media, PCS members, senior and elected officials, employers, potential members. Members of other trade unions and related bodies. Ministers, Members of UK government, Scottish Parliament, the Welsh Government, Northern Ireland Assembly, and other governmental staff. Legal representatives, pressure groups, campaigning and community bodies.
Internal:
PCS Staff, Departments, Regions and Nations and Senior Managers.
Main duties and responsibilities
This is a generic job description that covers all the different roles of an industrial officer.
1. Bargaining
- Develop a bargaining agenda with activists and members, ensuring all bargaining activities are informed by the PCS equality agenda, policies and practices
- Take responsibility for negotiations with the management of civil service departments, agencies, public and private sector employers including pay and conditions of service of PCS members
- Represent PCS at joint meetings with management and other trade unions
- Prepare and present reports, and undertake effective monitoring and implementation of decisions, including consultative and legal ballots e.g. on pay and industrial action
- Participate in appropriate branch, group and national events to share information and knowledge
2. Campaigning
- Develop and maintain knowledge of campaigning, monitoring trends, establishing and maintaining contacts and attending appropriate internal and external meetings and events
- Progress national campaigning objectives as agreed by Annual Delegate Conference, Region/Nation and Group conferences and the National Executive Committee, providing strategic and technical advice to inform campaigning decisions
- Identify and work with full time officers, reps, other trade unions and campaigning organisations to develop and promote PCS campaigning objectives to key audiences
- Co-ordinate and draft, in liaison with the PCS design team where relevant, campaigning materials, briefing, etc. for a range of audiences in support of PCS campaigning objectives
- Deal with the media in relation to specific campaigns
3. Equality
- Identify and prioritise issues and trends in equality practice and develop responses in line with PCS policies
- Keep up to date with developments in equality practice and equality legislation in Britain and Europe
- Provide advice on equality practice and the Equality Act 2010 and on the handling of personal cases
- Produce guidance to support negotiations
- Contribute to PCS Academy courses on equality issues
- Support the PCS equality forums and networks either nationally or in region/nation
- Organise meetings, seminars and events to promote understanding of equality issues
4. Organising
- In line with the PCS National Organising Strategy, develop and support lay structures and build membership density in areas of responsibility
- Encourage activist and member participation in union activities
- Develop links between Groups/National Branches/Sections at local, regional and national level and with appropriate external organisations
- Identify and win collective bargaining rights in new areas
- Supporting strategies to recruit new members, build PCS locals and facilitate cooperation across branches
- Assist in building and embedding an organising culture across the union
5. Developing effective communications and enhancing membership participation
- Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
- Ensure effective communication networks with members are in place in areas of responsibility
- Promote and undertake face-to-face communication, where appropriate, in the workplace
- Understand and make effective use of PCS specialist resources, communication channels and technology
- Enhance activist and member understanding in order to encourage wide participation in decision-making processes e.g. PCS ballots, elections and members meetings, and in other union activities and campaigns
- Establish and maintain contacts across the union, and with employers and external bodies e.g. including MPs, media, other unions, and various campaigning and pressure groups
- Draft and publish circulars and briefings, address meetings and conferences
- Develop and maintain the relevant pages on the PCS website
- Sub-edit, re-write, copy, and proof read printed and electronic communications
6. Ensuring implementation of equality policies/improving representation
- Contribute to PCS policies on equality by developing innovative strategies to tackle inequality and discrimination, on the grounds of protected characteristics
- Build a membership and activist base that reflects the diversity of the area of responsibility by developing innovative strategies to tackle inequality and discrimination
- Engage with employers on the equality bargaining agenda
- Equality-proof employer policy and practices
- Equality-check PCS structures, policies and practices
- Develop strategies to increase membership density and participation at all levels and areas of union activity amongst under-represented groups to reflect the make-up of the workforce and to remove all barriers to equality
- Promote awareness of the importance of diversity and equality measures among members and activists and with the employer
- Participate and encourage participation in equality forums and events
7. Supporting and developing lay structures and representatives
- Develop and implement strategies to identify and support new leaders and representatives
- Build effective teams which share responsibility for tasks and decisions
- Ensure that lay structures are effective and comply with PCS Rules
- Build an activist base which reflects the diversity of the membership
- Secure appropriate facilities from employers in line with best practice
- Ensure areas of responsibility are kept up-to-date with relevant policies e.g. government, academic, etc.
- Provide guidance and explain the unions structures and policies e.g. on roles and responsibilities
- Ensure structures within areas of responsibility are provided with all the necessary administrative support
8. Promoting learning and development
- Encourage, educate and support members into activism and into elected roles within the union
- Identify and address activists training needs
- Promote learning in the workplace through negotiated agreements with employers and relevant bodies
- Develop and deliver courses and learning materials
9. Team working
- Proactively promote team and collaborative working across PCS departments
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
10. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Such other duties that may reasonably be requested by the Line Manager and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location
Person Specification: INDUSTRIAL OFFICER
Ref: 0126
Date: January 2026
Location: London/Region
ESSENTIAL FACTORS
EXPERIENCE
- Encouraging participation and recruitment of new members, particularly of under-represented groups
- Co-ordinating and working with committees
- Industrial relations and negotiations
- Advocacy and representation
- Project Management (e.g. Campaigning)
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Basic knowledge of employment rights, equality legislation discrimination law and working practices
- Methods and techniques for bargaining, campaigning and organising
- Impact and use of Digital and IT applications in a trade union
SKILLS
- Ability to organise own work
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify and set priorities
- Ability to build and co-ordinate teams and networks
- Ability to identify, research, analyse and present evidence, including statistics
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
-
Reports to: Director of Learning and Impact
-
Direct reports: Programme Leads, Programmes Coordinator
-
Location: Haringey, with travel across London boroughs as required
-
Hours: 40 hours per week (including 1 hour lunch break)
Benefits
-
25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
-
Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
-
Enhanced sick pay
-
Eye care benefits for those using display screens
-
Up to £750 annual CPD budget to support your professional development
-
A dedicated wellness package promoting staff health and wellbeing
-
Team building and transformation days to strengthen collaboration and personal growth
-
Professional mentoring and ongoing supervision
-
A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
-
Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
-
Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
-
Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
-
Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
-
Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
-
Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
-
Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
-
Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
-
Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
-
Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
-
Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
-
Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
-
Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
-
Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
-
Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
-
Support implementation of Sister System's performance management systems and processes.
-
Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
-
Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
-
Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
-
Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
-
Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
-
Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
-
Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
-
Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
-
Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
-
Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
-
Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
-
Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
-
The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
-
Significant experience in programme management, delivery, and coordination within the charity/social impact sector
-
Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
-
Experience of line management and team leadership, including supervision and performance management
-
Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
-
Experience in safeguarding and child protection, including handling disclosures and managing risk
-
Knowledge of the challenges faced by care-experienced young women and the care system
-
Knowledge of effective monitoring and evaluation approaches and impact measurement
-
Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
-
Experience working with vulnerable young people, particularly care-experienced individuals or young women
-
Experience in mentoring programmes or youth development initiatives
-
Experience working with trauma-informed and culturally responsive approaches
-
Experience of co-production or 'by and for' programme design with service users
-
Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
-
Excellent programme planning, coordination, and organisational skills with strong attention to detail
-
Strong analytical skills with ability to interpret data and use it to inform decision-making
-
Excellent written and verbal communication skills
-
Ability to manage competing priorities and work effectively under pressure
-
Strong relationship-building skills with ability to work collaboratively across teams and with external partners
-
Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
-
Problem-solving skills with ability to adapt plans and respond to challenges
-
Ability to lead, motivate, and support a team, fostering a positive and reflective culture
-
Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
-
Passionate commitment to Sister System's mission of supporting care-experienced young women
-
Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
-
Empathetic and non-judgemental approach to working with vulnerable young people
-
Resilient and able to manage emotional demands of the role while maintaining professional boundaries
-
Flexible and adaptable approach to changing circumstances and organisational needs
-
Commitment to continuous learning, reflection, and professional development
-
High level of integrity, professionalism, and accountability
-
Able to maintain confidentiality and handle sensitive information appropriately
-
You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
-
Enhanced DBS check will be required for this role
-
Right to work in the UK
-
Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
-
First round of interviews will be 22nd January 2026,
-
Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
GSG Impact is a UK-registered charity with a global footprint. We work with a network of National Partners and collaborators across multiple countries to help build “impact economies”, strengthening the systems, relationships and market infrastructure that enable capital and policy to deliver better social and environmental outcomes. Our work brings together evidence, convening power and practical support, partnering with leaders across public, private and civil society to accelerate progress and share what works globally.
The role
We are seeking an experienced Chief Operating Officer (COO) to lead our organisational operations, including finance, HR, governance, compliance and risk. You will ensure strong systems, controls and processes that enable excellent delivery across an international organisation.
Key responsibilities
-
Lead organisational operations across finance, HR, IT, legal, admin and key systems
-
Own budgeting, forecasting, reporting, audit and treasury/controls
-
Strengthen UK charity governance, policies, compliance and risk management
-
Oversee contracts, procurement, supplier management and external advisers
-
Lead people operations across multiple jurisdictions (including Employer of Record arrangements)
About you
-
Track record in UK charity governance/compliance and international operations
- Senior operational leader with strong financial and people management experience
-
Confident working across complex stakeholder environments and multi-country teams
-
Clear communicator, pragmatic problem-solver, calm under pressure
How to apply
Please send CV (max 2 pages) and a cover letter (max 1 page) explaining your suitability.
GSG Impact is an equal opportunities employer and welcomes applications from all backgrounds. We are committed to safeguarding and will carry out appropriate pre-employment checks.
We reserve the right to close this vacancy early if we receive sufficient applications or appoint a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Role Purpose:
The Clinical Director will provide strategic clinical leadership to the Restraint Reduction Network, ensuring that all initiatives, standards, and practices align with evidence-based approaches, human rights principles, and the goal of reducing restrictive practices across education health and social care settings. This role will champion best practice, influence policy, and support the implementation of RRN Training Standards nationally and internationally.
This role will also include delivering training, audits, working on projects that reflect areas of expertise and supporting organisations to restrictive practices through six core strategies.
Role Summary
· To be the clinical lead for RRN including leading our work supporting providers to improve via the six core strategies.
· To provide clinical leadership for the RRN Partners Programme through acting as lead RRN consultant and delivering programmes.
· Working with the Director of Organisational and Workforce development to ensure programmes are effective and contemporary and evolves as practice evolves and improves with feedback
· Providing collaborative leadership of RRN in leading a restraint reduction movement across the British Isles and leading our RRN members community.
· Work with members of RRN Senior leadership team and board of trustees to ensure RRN is both sustainable and impactful in line with charities purpose
· Support RRN manager and associates to develop a range of resources ensuring that all RRN resources are:
o evidence based (linking with academics and universities)
o co-produced (with people with lived experience of restraint)
o protects human rights (linking with human rights organisations)
· Support and contribute to the continuous improvement of the RRN training standards and RRN Practice Leadership Diploma
· Act as an ambassador and spokesperson for the RRN, ensuring positive relationships with key stakeholders including charities, civil servants, professionals, academics and people with lived experience
· Ensure RRN develops its reputation as leaders in restraint reduction nationally and internationally and ensure internal culture reflects trauma informed practice we promote
· Work collaboratively with CEO to ensure clear strategy and internal culture reflects trauma informed practice we promote
· Ensure all resources and work undertaken by RRN reflect best practice in co-production with people with lived experience of restraint
· Supporting RRN associates with lived experience with clear expectations of their role and putting in person centred processes to minimise the impact of trauma through the direct work they do for RRN and the interaction with the organisation.
· Contribute to the development of a Community of Practice
Key Responsibilities:
Strategic Leadership
- Lead the clinical vision for restraint reduction across education, health and social care, ensuring alignment with RRN’s mission and values.
- Provide clinical leadership in ensuring all RRN activities are trauma informed and people with lived experience are provided with support then need to minimise risk of retraumatising.
Policy & Standards
- Ensure RRN Training Standards and resources are co-produced, remain current, evidence-based, and compliant with legal and regulatory requirements.
- Contribute to national and international policy development on restraint reduction and restrictive practices.
Quality & Improvement
- Drive continuous improvement initiatives, including audits, research, and evaluation of restraint reduction strategies.
- Monitor and report on clinical outcomes and impact measures related to restraint reduction.
Stakeholder Engagement
- Build strong relationships with NHS Trusts, social care providers, special schools, regulators, and self-advocacy groups.
- Promote co-production with people with lived experience of restraint and their families.
Education & Workforce Development
- Support the development and delivery of RRN Diploma
- Provide clinical leadership for webinars, conferences, and professional development initiatives.
Research & Evidence
- Collaborate with academic partners to advance research on restraint reduction and disseminate findings.
- Ensure all RRN resources are evidenced based reflecting best practice from both research and people with lived experience.
Please apply by sending a current CV together with a supporting statement demonstrating how your skills and experience meet the job description and person specification. Your supporting statement should be no longer than 2 A4 pages.
The client requests no contact from agencies or media sales.
We are recruiting a Chief People and Transformation Officer. This newly created role involves leading the development of an effective and high performing People and Transformation team and is an opportunity to provide strategic vision for the Trust’s workforce development and is responsible for operational excellence across all people functions, talent management frameworks and employee engagement initiatives.
We are looking for someone who has experience translating organisational strategy into people strategy, implementing organisation-wide transformation initiatives and accountability frameworks as well as leading and embedding cultural change.
The Chief People and Transformation Officer is a member of the Executive Team, playing a pivotal role in ensuring that the Trust is a high-performing, values-driven institution. The post provides strategic vision for the Trust’s workforce development and is responsible for operational excellence across all people functions, developing modern people systems, talent management frameworks, and employee engagement initiatives that attract, develop, and retain exceptional talent committed to Holocaust education. The postholder is also a trusted strategic advisor to the CEO and Board.
Key Responsibilites:
- Organisational leadership, as a member of the Executive Team
- Strategic People Leadership
- Organisational Development and Transformation
- Talent Management and Employee Engagement
- Volunteering and Internship Strategy
- Learning, Development and Leadership
- HR Operations and Compliance
- Staff Management and Development
For the full Job Description, Person Specification, and details on how to apply, please follow the link to our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
With the Carers Leave Act now a statutory requirement for all employers to support unpaid carers by giving five days unpaid carers leave, this is a pivotal time for working carers to receive the right support to remain in work.
Our best practise employer forum, Employers for Carers (EfC) works as a department of Carers UK and helps business create carer-friendly workplaces.
Carers UK is looking for an Account Executive to support the Income Generation and Communication department in delivering activities to maintain and grow significant income from Carers UK’s products and services, namely the Employers for Carers forum.
This is not a fundraising role but focuses on upselling our Employers for Carers product as earned income and account managing existing clients.
Find out more about Employers for Carers on our website.
About you
You will be highly confident approaching and building rapport with prospective and existing clients with a commitment to a sustained high level of outbound communication. Collaborative in approach and with excellent communication skills you will have the ability to prioritise and manage a combination of different tasks and work effectively and efficiently to tight deadlines. You’ll have experience of sales and account management and retention with experiencing in cross and upselling. You’ll feel passionate about our mission - to make life better for carers.
About the role
Carers UK’s Income Generation and Communication team is responsible for the organisation’s income stream. The postholder will assist the team to develop, deliver and grow its earned income activities. You will carry out prospects research to support new business development, while building relationships through active client engagement. You will receive relevant training, guidance and coaching.
We are a truly inclusive team; we offer flexibility and we live and breathe our values. We are Attentive, Ambitious and Achievers.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 5pm, Friday 30 January.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Overview
We have an exciting opportunity to drive ARMA’s engagement with political and health sector stakeholders and lead our communications. Working closely with the CEO, you'll help raise the profile of the Alliance, influence policy outcomes, and support members to collaborate to effect change.
Over 20 million people live with musculoskeletal (MSK) conditions in the UK.
ARMA brings together patient charities, professional bodies, research organisations and industry partners to work together for better MSK treatment, care and support.
You can help us to make MSK health a higher national priority and thereby improve the lives of millions of people. You can also make a wide ranging contribution to us developing as a charity and Alliance. This role will offer lots of opportunity for personal and professional development.
Key responsibilities
· Develop and implement ARMA's influencing and political engagement plans.
· Build relationships with key stakeholders, including politicians, government departments, and advisers.
· Monitor research, policy and legislative developments affecting MSK health.
· Draft briefings, consultation responses, letters, and parliamentary correspondence.
· Represent ARMA at meetings, roundtables, and political events.
· Chair and manage meetings and webinars comprising the policy and communications leads of member organisations.
· Lead and co-ordinate the annual Bone and Joint Week campaign activity and the combined efforts of member organisations.
· Develop and manage campaigns and external communications that promote the work of ARMA and our members, including social media channels, our monthly newsletter and website.
· Assist the CEO in policy and public affairs work and support the wider delivery of our strategy and operational plan, as required.
About you
We're looking for someone who brings:
· Experience working in a public affairs, parliamentary, or policy role either in-house, in an agency, or in a political setting.
· Excellent political awareness and understanding of UK policymaking.
· First rate written and verbal communication skills.
· A proactive and collaborative approach, with the ability to build relationships at all levels.
· An interest in health policy.
· Alignment with our vision and values.
This is a fantastic opportunity to join a respected and important charity at the heart of a growing Alliance of organisations. You'll have autonomy, visibility, and the chance to make a meaningful impact whilst working with high profile members and stakeholders.
For more details download the job pack.
Please submit your CV. Your covering letter must be no more than 400 words long.
Please apply early, we may close the vacancy once we receive a sufficient number of strong applications.
Better MSK health for everyone.
The client requests no contact from agencies or media sales.
Action in rural Sussex is seeking a customer-focused, friendly Project Support & Communications Officer to join our expanding community buildings team.
Action in rural Sussex (AirS) supports rural communities across Sussex to be vibrant and diverse places in which to live and work. Community spaces play an important role in these local communities. They build community cohesion and resilience, support the health and wellbeing of residents, help overcome social isolation. contribute to the creation of vibrant local economies, and reduce carbon emissions by providing services and activities locally, and reducing their own carbon footprint.
Most community buildings are charitable, run mainly by volunteers who need a wide range of skills and knowledge to run a successful and sustainable community space. Our Community Buildings Service supports volunteers and hall managers by providing networking opportunities, training, newsletters, an online forum, and bespoke individual advice and support.
This is an exciting time for the service as we look to expand its reach and further develop our offer. The Project Support and Communications Officer will work closely with our Senior Community Buildings Adviser to support the delivery and development of the service across Sussex. You will be the first point of contact for enquirers, helping subscribers to the service to access our platforms. You will help to plan our training and events programme and provide administrative and logistical support. You will also manage communications and marketing for the service, including monthly newsletters, website updates, email communications and social media, and take the lead on updating and developing our CRM.
We welcome applications from individuals with strong organisational and IT skills, the ability to write lively, readable newsletters, web and social media content, experience of using CRMs to manage contacts and report to funders, and a strong focus on ensuring we provide an excellent service to community buildings.
If you share our vision of active, thriving rural communities, full of choice and opportunities for everyone, regardless of their circumstances., then we would love to hear from you.
How to apply
Applications must be via our application form which can be found on our website using the links provided. CVs will not be accepted.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.


The client requests no contact from agencies or media sales.
Partnership & Strategy Lead - Latin America & the Caribbean region
Permanent. Full time
Location: Bogota, Colombia
Salary: 189,930,623 Colombian Pesos per year
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore we encourage interested applicants to apply at their earliest convenience.
Applicants must already have the right to work in Colombia, and CV's and application forms should be in ENGLISH ONLY.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Head of Impact for the Multi-Country Cluster (MCC), the Partnership & Strategy Lead for the Latin America & Caribbean region is s responsible for leading a team working across the cluster and across national boundaries, ensuring that the cluster has a wide and diverse programme portfolio of Civil Society partners contributing to Christian Aid’s global strategy and aligning with organisational values and goals to maximise impact.
In the Latin America and Caribbean region, Christian Aid operates in Colombia, El Salvador, Guatemala, Honduras, and Haiti.
The role spearheads the decolonised and localised approach across the cluster and ensures that programme delivery contributes to progress towards Christian Aid’s decolonial journey.
The post-holder will ensure that all work is carried out in line with Christian Aid partnership approach and standards, and ensures demonstrable best practice in programme delivery, including quality and consistency.
As a key member of the MCC Senior Leadership Team, the role collaborates closely with the other leads within the cluster and with global programme colleagues to ensure that advocacy is rooted in community experience for impact, and that learning is carried out in a way that is mutually beneficial to CA and our partners.
Some of the main responsibilities of the Partnership & Strategy Lead includes:
- Lead the cluster programme team to identify, foster and build potential new active and inactive partnerships (e.g. local partners, civil society networks, alliances and relevant government bodies) that can contribute to greater impact in the priority countries.
- Ensure efficient and effective management of Christian Aid’s programmes across the cluster by setting objectives that align to organisational values and goals and ensuring that grants and initiatives are co-designed, strategic and that they connect partners and communities across diverse geographies.
- Oversee both restricted and unrestricted budgets and effectively engage resources required for the MCC partnership portfolio to achieve success.
- Use the decolonised and localised approach as the framework to support cluster-based and dispersed staff to build a diverse portfolio of partners that can deliver locally led responses, be prepared for crises and challenge systems that drive poverty.
- Ensure work is happening across national boundaries, that the local is connected to the global, while horizon scanning and keeping a watching brief for radar countries linked to the cluster.
- Collaborate with MCC Leadership Team, particularly the Advocacy and Policy Lead to ensure advocacy and policy work at national and global levels are connected and rooted in community experience to drive meaningful change.
- Foster a leadership style which reinforces collective responsibility, mutual accountability, open communication, dynamism, interdependence, and organisational learning to support a culture of continuous learning and improvement.
- Liaise with head of operations to oversee delivery of donor commitments and ensure that contracts are managed by the Restricted Funding Manager to enable funds to be released.
- Lead innovative approaches to supporting Civil Society, particularly alongside the ACT Alliance, in Christian Aid’s thematic areas, building alliances, reaching new audiences (including donors) and working with new and different entities to ensure programmes, partners and communities have what they need to eradicate symptoms and challenge structures of poverty.
About you
Who we are looking for
Essential:
- Degree ideally in Social and/or Political Sciences.
- Fluent in Spanish and English (both spoken and written)
- Significant senior management experience.
- Substantial experience in development and/or humanitarian programming.
- Substantial experience leading strategic development through programme cycles, incl. monitoring and review.
- Substantial experience of leadership and management.
- Substantial experience working with church, ecumenical and Civil Society organisations in a representational role.
- Substantial experience working with multi-donor fundraising and/or consortium working.
- Substantial experience of application of organisational development, processes and systems thinking.
- Detailed understanding of development issues and best practice.
- Detailed understanding of thinking and working strategically to improve impact.
- Detailed understanding of contemporary approaches to the evidencing of impact and monitoring of NGO interventions.
- Detailed understanding of supporting organisations through change and growth.
- Highly developed analytical ability and the ability to identify innovate new ways or working.
- Highly developed communication skills, both verbal and written, and ability to represent in public and the media.
- Highly developed problem-solving, creative and strategic thinking, and planning skills.
- Highly developed interpersonal skills with the ability to build relationships with key stakeholders.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Employer: Community Rail Network
Salary: £43k-£51.5k pa, full time
Location: Home based / flexible or Huddersfield
We are seeking a dynamic director of policy and communications, to lead and develop our increasingly impactful external affairs activity. You’ll be sharing community insights and evidence with policy and decision-makers at national and devolved level, supporting a shift towards more inclusive and sustainable transport and mobility, while overseeing high-quality, inspiring member communications and thought-leadership, drawing on grassroots experiences.
About us
Community Rail Network is a national not-for-profit organisation supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.
Community rail is made up of 76 community-based partnership organisations, and c.1,300 station friends volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence among marginalised groups, to biodiversity projects at stations, to promoting greener tourism by rail.
Our enthusiastic team of 24 works from home in different locations, but we come together regularly in person and online. We work collaboratively to support our members, provide training, events and resources, run campaigns, and champion community rail and its insights. We believe in developing our team and helping everyone reach their potential while having a good work-life balance.
About this role
This role is crucial for us, our members and their communities, especially at the current time, with our need to seize on the opportunities of rail reform and devolution, promote wider use of sustainable transport, and bring communities together. You will spearhead our external affairs strategy and plans, building political relationships, influencing decision-making and raising awareness of community rail and its insights, while ensuring effective communications with our members and helping them to have a voice locally and regionally. You’ll be striving to put community rail at the forefront of a shift towards more inclusive and sustainable mobility.
As a member of our senior leadership team, reporting to and working closely with our chief executive, you will manage a passionate team of four, ensuring collaboration with our other teams, partners and funders, and drawing on members’ insights.
Main responsibilities
-
Lead the review, development and delivery of our communications, policy and insights strategy, working to position the community rail movement effectively, use its insights to influence policy change, and ensure our members are well-informed and have a voice;
-
Further strengthen our advisory and influencing work with national, devolved and regional government, transport bodies, parliamentarians and other decision-makers, especially around rail reform, transport devolution and integrated, inclusive, sustainable transport;
-
Ensure we’re engaging effectively with policy developments and opportunities, taking forward a programme of relationship-building, and identifying and engaging in relevant consultations, events and speaking opportunities, enabling community rail’s insights and experiences to be shared;
-
Collaborate with partners in rail, government and the third sector to feed in our expertise on community engagement with rail, amplify our campaigns, and build opportunities for joined-up communications and policy work;
-
Continually develop and disseminate our evidence base and insights on the social, environmental and economic value community rail delivers, and opportunities to create greater benefits for communities from rail and transport;
-
Oversee high-quality, coherent and inspiring communications with our members and partners, promoting our work, and sharing news, opportunities, and good practice across the movement;
-
Manage production of high-quality resources, case studies and reports that our members can use to enhance their impact and which showcase community rail’s impact;
-
Lead and develop our media relations and awareness-raising PR, championing community rail and its messages on sustainable, inclusive travel and communities at national and regional level, while supporting members on local PR;
-
Develop our online presence and reach, making full use of our website, social media, our Scenic Rail Britain campaign, and partners’ channels to celebrate and position community rail and grow its reach and impact;
-
Oversee a calendar of creative and impactful campaigns that involve and empower our members, creating PR and engagement opportunities, including Community Rail Week;
-
Play a key role in collective leadership, strategic focus and organisational development as a member of our senior leadership team, including through internal communications and cross-team working, annual planning, funder liaison and reporting, upholding our strategies and policies, and pursuing opportunities for continuous improvement.
Skills and competencies
- Strong leadership and management skills, including experience managing, developing and drawing on a multi-faceted team delivering complex campaigns or projects, and budget management;
- Excellent communication and external leadership skills; articulate, assertive, and with the ability to work diplomatically and persuasively with stakeholders at all levels;
- An understanding of public affairs, ideally in relation to community development, sustainability and/or transport, and a demonstrable ability to identify influencing opportunities, deliver thought-leadership, and engage with policy-makers, including sharing community insights;
- Politically astute, with awareness of and commitment to social inclusion, social justice and sustainability, and a good grasp of the importance of public transport sustainable travel, and community-led action, to these agendas;
- Understanding of political processes and experience of engaging with policy and decision-making, ideally at national, devolved and local levels;
- Sound knowledge of communication and marketing methods and channels, and ability to oversee messaging and targeting of public and professional audiences, and to align content across multiple channels;
- A demonstrable ability to think analytically and draw on statistical and qualitative research to construct robust, evidence-based arguments;
- Experience of working with the media and achieving coverage at national, regional and local level;
- Experience working collaboratively with partners and ideally funders to deliver communications and policy activity and forming professional networks;
- Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and to support team members to do so;
- IT literate with a good working knowledge of Office, the internet and social media;
- Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.
Other information
As you will be home-based, we are flexible about your location. However, you will be expected to travel to in-person full team meetings quarterly (usually in West Yorkshire), and you will need to bring your team together (currently all West Yorkshire based) with similar regularity in between. Attendance at in-person events and meetings is also important. We therefore welcome applications from those with decent public transport links, not too far from a railway station, to enable journeys to be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity for an experienced compliance and assurance professional to apply their expertise at a strategic level within a global humanitarian network, helping to safeguard public funds and enable faster, more effective responses to crises.
Are you a proven compliance and assurance professional seeking a fulfilling and rewarding role where your expertise (either already gained from the charity sector, or further afield) will make a positive impact? If so join the Start Network, a growing network that is transforming the humanitarian sector to save more lives.
To achieve our mission, it is vital that we ensure the highest standards of transparency, accountability and competent management over the public funds programmed through our member organisations and partners. As Head of Assurance, you'll leverage your compliance and assurance expertise to steer our risk management and due diligence strategies. Specifically, you will be responsible for:
- Strategic Leadership: Lead, inspire, and manage our assurance team, guiding them to excel within Start Network. You'll provide strategic advice and collaborate across the organisation.
- Risk Management and Compliance: Develop robust risk management frameworks that resonate with our mission. Foster a culture of risk awareness, implement controls, and ensure legal and donor compliance.
- Humanitarian Compliance: Working with our hubs and membership team, use your expertise to co-design risk and compliance structures around our humanitarian work. You'll oversee due diligence processes, ensuring alignment with external partners and donor expectations.
This role offers senior-level influence, exposure to Board-level governance, and the opportunity to shape how risk, compliance, and assurance enable humanitarian action at scale.
The client requests no contact from agencies or media sales.
We are seeking an experienced Chief Operating Officer / Deputy CEO to help lead our growing organisation through an exciting period of consolidation and development.
You will work closely with the CEO and Trustees, overseeing operations, finance, people, and systems across our six community projects, helping ensure strong governance, sustainability, and impact.
We’re looking for someone with:
• Senior leadership experience in the charity or non-profit sector
• Strong operational and financial management skills
• Experience leading teams and multiple projects
• A collaborative, values-driven leadership style
This role has a Genuine Occupational Requirement for the post holder to be a practising Christian, in accordance with the Equality Act 2010.
How to apply:
Click here to download the Applicant Information Pack which also includes details of how to apply or contact us for further information.
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About Citadel
Community Connectors forms part of the Citadel programme. Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.
About you
We are looking for an outgoing, confident and skilled communicator, comfortable with building relationships, including for support, influencing people, and with public speaking. You will be a self-motivated, committed person with experience of working and/or volunteering in the homelessness, housing or voluntary and community sectors.
About the role
The successful candidate will be responsible for developing our London projects, continuing and growing the support we offer and relationships we’ve built. The focus of the role is volunteer management and support coordination: specifically the recruitment, training, support and supervision of volunteers; and overseeing the support volunteers offer
Benefits
-
29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
-
After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
-
We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
-
As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
-
We offer an employee assistance programme, which can be used by you and your family for a range of advice and support.
-
We offer a cycle-to-work scheme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic, results-driven fundraising professional looking for a leadership role where you can make a real difference?
St Peter & St James Hospice is seeking a Head of Fundraising to drive our income generation strategy, ensuring we have the resources to continue delivering exceptional care and support to people affected by life-limiting illnesses. This is a unique opportunity to lead, innovate, and shape the future of fundraising for a much-loved local charity.
Job details:
Location: St Peter & St James Hospice, North Common Road, North Chailey, Lewes, East Sussex, BN8 4ED
Salary: £51,288 - £55,499 per annum (full-time equivalent)
Contract Type: Permanent
Working Pattern: Flexible (compressed, 9-day fortnight), Full Time (37.5hrs) or Part Time (30+hrs)
Closing date: Sunday 11th January 2026
Interviews: W/C 19th January 2026
What You'll Do:
Strategic Development
-
Develop and implement a multi-channel fundraising strategy aligned with organisational goals, identifying new income streams and opportunities for growth.
-
Work closely with the Head of Retail to ensure alignment and maximisation of retail outlets to boost voluntary income.
-
Be accountable to the Executive Team and the Board for regular updates on performance.
Team Management
-
Lead, inspire, and develop the fundraising team to achieve their targets and deliver exceptional donor experiences.
-
Foster a culture of collaboration and continuous improvement.
-
Manage training, development, and performance of team members, recognising strong performance and addressing areas of development.
Financial Accountability & Reporting
-
Co-define, manage and monitor the fundraising budgets and forecasting, ensuring optimal resource allocation and financial sustainability.
-
Develop and deliver effective KPI reports to enable data and evidence-based decisions.
-
Ensure compliance with fundraising and legal regulations, ethical fundraising guidelines, and best practices.
Relationship Building
-
Cultivate and maintain relationships with high-value donors, corporate partners, grant-making bodies, and other stakeholders.
-
Develop stewardship programs to enhance donor retention and lifetime value.
-
Represent the organisation at networking events and industry forums.
-
Be an advocate and champion for fundraising throughout the organisation.
What we’re looking for:
To excel in this role, you will have:
-
Experience working in a fundraising environment at a senior level, with proven track record in achieving significant income growth
-
Proven track record of managing high-value relationships
-
Strong leadership and team management skills, with ability to inspire and engage in an empowering manner
-
Understanding of all income streams and fundraising disciplines, with ability to support team members across areas of expertise
-
Experience using Raiser’s Edge or similar CRM platform, and data-driven decision making
-
Experience producing fundraising strategies and stewardship plans
-
Experience reviewing and analysing performance and financial information, including budgeting and forecasting
-
Skilled communicator and negotiator at all levels
-
Strategic thinker with a results-driven and impact-focused mindset
-
Highly motivated and inspirational leader
-
Resilient under pressure and positive driver of change
-
Compassionate and sensitive approach to employees, volunteers, and stakeholders
-
High level of personal and professional commitment and self-awareness
Why join us?
-
Be part of a mission-led organisation that makes a tangible difference to people’s lives.
-
Lead a passionate team and develop a dynamic fundraising strategy that spans community fundraising, trusts and grants, corporate partnerships, major donors, and legacy giving.
-
Work collaboratively across teams, including Marketing & Communications, Finance, and Trustees, to build strong donor engagement and long-term sustainability.
-
Enjoy a flexible, supportive working environment where your ideas and leadership will be valued.
We will be shortlisting and interviewing as applications are received, so early applications are encouraged. Apply today to be part of something truly special!
You can find the full job description and recruitment pack at the bottom of the vacancy page on our website.
Our mission is to provide the best possible care, in the right place, at the right time, to everyone who needs us
The client requests no contact from agencies or media sales.
Hearing Dogs for Deaf People – Associate Director of Performance Marketing
Location: Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £65-70,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a talented Associate Director of Performance Marketing to drive marketing activities that will help them expand their reach, mobilise support and build understanding and awareness.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support. This is coupled with the provision of emotional and practical support services for anyone with hearing loss.
Following on from a strategic review, the charity is now entering an exciting period of growth and expanding their Individual Giving Directorate, to enable them to transform many more lives across the UK.
Playing a pivotal role in supporting this growth, the Associate Director of Performance Marketing is a newly created and influential position with significant scope to shape how Hearing Dogs grows their supporter base, sustains their supporter and volunteer community and attracts more people to their services through impactful digital and multi-channel marketing. The postholder will lead marketing activity that is insight-led and audience focused to ensure that each campaign strengthens connection, builds loyalty and generates sustainable income. This includes being responsible for growing the charity’s flagship Puppy Sponsorship programme to increase value and volume, establishing a legacy marketing programme and identifying opportunities for cross-selling and deeper engagement across all products.
The ideal candidate will be a senior strategic leader responsible for driving individual giving growth and supporter retention through digital and multi-channel marketing. You will have a strong commercial, income generation and digital background, you will lead marketing that is insight led and have a deep understanding of how AI technologies can help the charity enhance performance. Advanced skills in using data, analytics and audience insight to shape strategy, optimise campaigns and measure impact will be essential, alongside strong leadership and people management skills, with the ability to inspire and develop high-performing teams. Finally, you will have excellent communication, influencing and stakeholder management skills at a senior level.
This is an exciting opportunity to help Hearing Dogs shape their future with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning offices, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 26th January, 9.00 am.


