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Head of Policy Insights

Hours: 0.8 FTE (four days a week) 

Location: Hybrid, with a focus on London. You’ll need to be in London to work from our office (near Victoria) one day a week and have about two other days per week to attend meetings with policy makers and our members. On other days you can work remotely or come into our office. Some nationwide travel expected for meetings and events. 

After passing probation, you’ll have up to six weeks ‘super remote’ working per year, where you can work anywhere in the world as long as you’re online for four hours of the UK workday.  

Holidays: 38 days per year, including our 3-day winter shut down and eight flexible bank holidays pro rata.

About the Fair Education Alliance

The Fair Education Alliance (FEA) unites 300 member organisations under a shared vision that no child’s success is limited by their socioeconomic background.  

Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system. We exist to close the gap in educational outcomes between children from low-income households and their wealthier peers. 

This autumn, we’re kicking off our next strategic phase, which will take our work from neighbourhood to national, building a movement for systems change towards a fairer future for children and young people. 

Why we need you 

The gaps in educational outcomes between children from low-income households and their wealthier peers are staggering at every stage of education. This goes on to increase the likelihood that young people from low-income households will be out of employment, education, or training. We take a systems change approach to shifting the conditions that hold these inequities in place. With the next phase of our strategy underway—building a movement from neighbourhood to national—we need someone who can help us influence policy and practice with insight, evidence and urgency.  

We aim to bring insights from our diverse and expert membership to policymakers, ensuring that local, regional and national policies best serve children and young people from low-income backgrounds. We support members to organise around themes through our collective action working groups, which have advised Government on topics such as Family Hubs, the Curriculum and Assessment Review, and the Children’s Wellbeing and Schools Bill, and will continue to contribute expertise to upcoming policy moments related to SEND, Skills England and Ofsted. We also support youth voice in policymaking through our Youth Steering Group, which has contributed independently to major policy developments, bringing valuable lived experience to decision-making. From September, we’ll also support members, young people and government bodies to craft regional policy and practice that benefits children and young people from low-income backgrounds.  

Our Digital Membership Tools (Member Directory and interactive Ecosystem Map) have the potential to play a crucial role in our policy work. These tools help members, funders, and policymakers target their work to where it is most needed. There is a wealth of data in these tools: the Ecosystem Map is the only place that marries up publicly available information about pupil demographics and outcomes with information about all 22,000 schools where our members are working. It shows where there is strong or weak provision related to different types of support, at a school, local authority, constituency, MAT or regional level, together with the outcomes pupils are achieving.  

We now need someone who can harness these assets to produce compelling insights and engage policymakers—from local authorities and combined authorities to central government and funders. This role will turn data into impact: creating clear, targeted reports that support decision-making, identifying gaps and opportunities, and helping us tell the story of how education can—and must—be fairer. 

What we’re asking of you

Develop a strategy to influence policy from neighbourhood to national  

You’ll lead our approach to turning insights into influence—connecting our data, member knowledge and youth voice to shape policy that improves outcomes for children and young people. That means designing a strategy that engages decision-makers at all levels, from civil servants and funders to combined authorities and Parliament. You’ll identify the right stakeholders and entry points, use our Ecosystem Map and Member Directory to generate targeted insights, and align our regional and national work for maximum impact.  

Translate data into insight—and insight into action  

You’ll be responsible for developing reports and briefings that tell powerful stories with data. Working closely with our Data Officer, you’ll design templates and processes to produce timely, high-quality outputs that are tailored to different audiences, and that enable the wider team to do so. You’ll complement our datasets with wider research and trends, and ensure our insights are used by both internal colleagues and external stakeholders to inform programmes, policy and funding decisions.  

Engage senior stakeholders and building meaningful relationships  

You’ll represent the Alliance in meetings, roundtables, and events—sharing evidence and building trusted relationships with policymakers, civil servants, and funders. You’ll understand their priorities, and tailor our insights accordingly. This is a two-way relationship: you’ll also feed what you learn, ensuring that our influencing work is responsive and grounded in both national priorities and lived experience.  

Manage projects and continuously improve our tools  

You’ll oversee the systems and processes that make our insights work possible—ensuring reporting cycles are efficient, quality is consistent, and new datasets are brought into our tools where they add value. You’ll help embed insights across the FEA team, supporting colleagues to use data from the Tools in their work and helping to identify emerging opportunities. You will evaluate the impact of your approaches and strategise for the future of the Tools and our influencing work. You’ll also work with our funders to report on the impact of the tools and shape their future development.  

Commitment to equity and systems change  

We’re looking for someone who cares deeply about improving the lives of children and young people from low-income backgrounds. You’ll understand how education intersects with wider social systems—and bring a clear-eyed view of what needs to change. While direct policy or public affairs experience is a bonus, what matters most is that you’re motivated by impact, passionate about equity, and excited by the opportunity to work collaboratively to shift the system. 

See the job description attached for a full job specification and application instructions.  

Job title if successfully recruited into the role will be Head of Creative and Production

Are you a creative leader with a passion for social justice, a talent for storytelling, and a track record of inspiring brilliant ideas? Join Shelter as our Head of Creative and Production and lead our award-winning in-house team in delivering powerful, purpose-driven work that fuels the fight against the housing emergency.

In this exciting and varied role, you’ll oversee creative output across a wide range of channels – from print and film to digital and experiential events – helping to shape the campaigns, content and communications that drive change. Working closely with colleagues across the organisation, you’ll champion creativity, nurture talent, and lead the Creative Team in campaigns to achieve Shelter’s mission.

About the role 

Shelter is seeking a Head of Creative and Production to lead our award-winning in-house creative team (In-House Agency of the Year, 2025 Drum Awards) and build on its impressive track record of fighting homelessness and the housing emergency through sector-leading creative content. 

In this varied, fast-paced and stimulating role, you will collaborate closely with your Planning Lead, Copy Lead and two Creative Leads to inspire and support Shelter’s talented writers, designers, videographers, photographers and other creatives to respond to briefs, develop concepts, and deliver highly creative and impactful outputs across a range of media (including print, tv, social, web and experiential events).

Role specifics 

We’re looking for a creative leader to help drive fresh thinking and brilliant ideas across all our work. You’ll play a key role in supporting the team to develop and deliver innovative, impactful concepts that really make a difference. Working closely with the marketing team, you’ll help shape strong, clear propositions that lead to the best possible creative solutions. You’ll also build collaborative relationships across the organisation – from income generation and communications to campaigns, services and retail – making sure their creative needs are met and spotting new opportunities for the team to add value.

As well as mentoring and inspiring a talented team of designers, writers and content creators, you’ll help plan and prioritise projects, keeping things running smoothly and efficiently. You’ll work with a trusted network of external creatives to bring ideas to life to a high standard, on time and within budget. A natural champion of great creative work, you’ll foster a supportive, can-do culture, oversee asset management, and make sure the team’s work is visible, accessible and celebrated. You’ll also take the lead on managing the team’s budget and helping shape the future of the Creative Team at Shelter.

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

Shelter’s multi award-winning in-house creative team (In-House Agency of the Year, 2025 Drum Awards) has an impressive track record of fighting homelessness and the housing emergency through sector-leading creative content. In leading this team, this role will collaborate closely with our Planning Lead, Copy Lead and two Creative Leads to inspire and support a talented cross-organisational team of writers, designers, videographers, photographers and other creatives. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.