Senior policy and delivery manager jobs in oxford, greater london

ScreenSkills is the industry-led skills body for the UK’s screen industries – film, television (high-end, children’s, unscripted), VFX, animation and games. We are supporting economic recovery and future innovation and growth across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.

We are funded by industry contributions to our Skills Funds and with National Lottery funds awarded by the BFI as part of its BFI Bursaries Programme to help people get into the industry and progress within it.

The Senior Grants Officer will support the Finance Manager in maintaining the smooth running of grants and bursaries giving process. The Senior Grants Officer will also be responsible for the processing of ScreenSkills’ grants and bursaries ensuring that projects fall within budget, are contracted in a timely manner and subsequently monitored.  They will work collaboratively across the wider organisation to ensure that funders’ requirements are met.

Contract: Fixed Term, 12 months, Full Time (35 hours per week)

Salary: £33,000 - £38,000 per annum

Reports to: Finance Manager

Location: ScreenSkills London/Hybrid (min 2 days a week in the office)

The ideal candidate will have the following:

Essential:

• 3-5 Years – Work related experience.
• Proven experience of working in a similar role within finance department
• Proven experience of data analysis and manipulation
• Excellent verbal and written communication skills
• Experience of setting up processes to ensure master templates and contracts are reviewed
• Excellent organisation skills; ability to effectively manage varied tasks with competing priorities with minimum supervision
• Attention to detail and ability to produce accurate work
• Excellent IT skills including intermediate Level of Excel

 Preferred:

• Previous working experience of Blackbaud Grantmaking, SUN accounting system using Q&A

 Other skills and attributes:

• Excellent teamwork
• Innovative Thinking
• Customer Focus
• Commitment to Excellence
• Flexibility
• Commercial Awareness

ScreenSkills offers benefits including: 

• 25 days annual leave plus bank holidays
• EAP - Access to financial, physical and mental wellbeing support
• Season Ticket Loan
• Eye Care scheme
• Cycle to work scheme
• Access to Reward Gateway – popular retailer discounts
• Life Assurance

In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.

OVERVIEW

This role will be a key member of our ambitious team, delivering a growing portfolio of fundraising campaigns, fundraising events, and supporter engagement initiatives. You’ll oversee our supporter journeys, manage our communications channels, and build meaningful relationships that drive income and deepen our impact.

DUTIES & RESPONSIBILITIES

Fundraising Campaigns & Income Generation

• Work with the Head of Fundraising to plan and deliver our 12-month supporter journey – including fundraising campaigns (online and offline), events and appeals.
• Manage our calendar of challenge events (e.g. The Don’s Cycle Challenge, Wombles Walk, Sponsored Skydive).
• Grow supporter-led community fundraising in the local area.
• Lead outreach to engage new local partners – including small businesses, schools and clubs – promoting fundraising opportunities and supporting their initiatives.

Communications & Marketing

• Alongside the Head of Fundraising, lead all communications for the charity.
• Create engaging fundraising content for email, website, and social media to drive online donations, event and programme sign-ups.
• Work with the wider Foundation team and club comms team to create content for social media, e-newsletters and our website.
• Promote Foundation programmes and campaigns to fans, families, and local supporters, driving participation and donations.
• Create marketing materials (posters, flyers, etc.) to support charitable prorammes and campaigns.
• Collaborate with Senior Managers to share the impact of the Foundation through monitoring and evaluation reports. Including creating the annual organsiation Impact Report.
• Manage the Foundation’s website, ensuring content is regularly updated, fully functioning, and aligned with key campaigns, events, and programmes.

​Supporter Engagement & Stewardship

• Manage the supporter engagement programme, delivering a rolling 12-month plan of personalised and meaningful touchpoints.
• Develop and implement strategies to encourage increased giving and recruit new regular donors.
• Maximise engagement and retention of individual supporters (particularly low- to mid-level donors) through excellent donor care, timely thanking, and compelling communications.
• Coordinate supporter stories and participant case studies to inspire giving.
• Manage our weekly e-communications, using engaging content to recruit new subscribers and convert them into donors, event participants, or programme attendees.

Supporter Care

• Act as the first point of contact for fundraisers and donors, delivering first-class stewardship and support.
• Ensure timely, warm and effective follow-up with all supporters, helping them feel inspired, valued and connected.

Events & Community Activation

• Support the delivery of fundraising and engagement opportunities at AFC Wimbledon fixtures and stadium events.
• Represent the Foundation at local events, cheque presentations, and community partner visits.

Administration & Data Management

• Maintain accurate supporter and income records in our CRM system, ensuring compliance with GDPR and data protection laws.
• Liaise with the Finance Officer to process donations, including Gift Aid claims and income reconciliation.
• Provide regular fundraising reports and insights for internal and external stakeholders.

PERSON SPECIFICATION

Essential

Qualifications & Experience

• Hold a relevant higher education or industry recognised certification or have a minimum of at least 1–2 years' experience in a fundraising, communications, supporter engagement or similar role
• Proven ability to build and maintain relationships with supporters, partners, or donors
• Experience planning and delivering fundraising campaigns, events, or community initiatives
• Experience using digital tools for fundraising and engagement (e.g. mass email platforms, design tools, giving platforms, CRM systems)
• Experience creating digital content (e.g. website management social media, e-newsletters, case studies)

Skills & Abilities

• Strong written and verbal communication skills, with the ability to tailor messages for different audiences
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
• Confident in working independently, taking initiative, and problem-solving
• Strong attention to detail, particularly when managing supporter data and income records
• Ability to travel to activity & meetings across London and surrounding areas

Knowledge

• Understanding of fundraising best practices, supporter stewardship, and donor journeys
• Awareness of GDPR and data protection principles in a supporter/donor context
• Familiarity with digital communications and engagement techniques

Attributes

• A warm, friendly and professional manner with a people-first approach
• Passionate about our mission and the power of sport to transform lives
• Flexible and willing to support occasional evening and weekend activities, including matchdays
• A collaborative team player, willing to support colleagues across different functions

Desirable

• Experience working in or with a sport, health, or youth-focused charity or community organisation
• Experience with CRM/database systems such as Donorfy, Salesforce, or Beacon
• Experience reporting fundraising results to internal or external stakeholders

GENERAL INFORMATION

The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.

The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.

The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.

The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Birth Companions is a charity that supports women experiencing multiple disadvantage during the perinatal period in the community in London and the southeast, and in prisons across the country.

Our work aims to improve the lives of mothers and babies by:

- improving the mental health and well-being of pregnant women and new mother
- enabling new mothers to give their babies the best possible start in life
- empowering women to fulfil their potential through engagement
- driving improvements in the local and national policy and practice that impacts on mothers and their babies.

By working towards these aims, we hope that all women who face disadvantage and inequality during this crucial point in their lives will have the support they need to give their baby the best possible start, and to fulfil their own potential, whatever their circumstances. 

Birth Companions’ values have shaped the organisation’s approach from the outset and are still as important to us as ever. We are a women’s organisation built on feminist principles, delivering woman-to-woman support. Choice, empowerment and protecting women’s rights have always been central to the way we work. Through the work of our staff and trained volunteers we offer practical and emotional support before, during and after birth. We work in a woman-centred way that is trauma-informed, flexible and non-judgemental, basing our support on what a woman tells us she needs. 

Work across our frontline services shows us what matters to women, and where things can and should be better in the care they receive from others. Based on these insights, we commission academic and peer-led research and direct the attention of local and national policy-makers, commissioners and service providers to what needs to change, and how. Everyone at Birth Companions plays a role in this. Communication and collaboration between our frontline practitioners, policy and engagement staff and the women in our Lived Experience Team means we are able to identify and monitor issues and themes and draw on learning in order to feed them into conversations with senior stakeholders across maternity, criminal justice, social services and immigration. In this way we ensure our policy and influencing work is rooted in the day-to-day experiences of women and what will make most difference to them and their babies. 

The Criminal Justice Services Manager will manage and develop all aspects of Birth Companions’ criminal justice-based services and line-manage the criminal justice services Coordinators, (currently three staff members but this likely to increase as we expand our services).

They will develop and maintain strategic partnerships with other relevant agencies and ensure the successful delivery of services through internal monitoring and evaluation, external evaluation and the charity’s governance structures.

The Criminal Justice Services Manager will be responsible for contributing to the development and implementation of new prison and wider criminal justice system-based services through stakeholder engagement and service design where opportunities are identified.

The Criminal Justice Services Manager will also contribute to the policy, engagement and strategic work of the organisation where appropriate.

1. Brief job description

Role: Communications and Marketing Lead
Salary: In the region of £41,000 - £51,000 dependent upon qualifications and experience
Holiday allowance: 25 days per annum, plus UK bank holidays
Contract type: Permanent
Probation period: Six months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager.
Line Manager: CEO
Start date: As soon as possible
Application closing date: 23:59 (BST) on 25 August 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role.

2. About the Role

We’re looking for a strategic, innovative and proactive Communications and Marketing Lead to drive forward Save the Rhino’s communications across all touch points, delivering our ambitious five-year strategy. As a member of the Senior Management Team, this role is key to shaping our public voice, strengthening our organisation’s brand and driving greater awareness and engagement with rhino conservation.

This is a broad and influential role for an experienced communications and marketing professional to amplify our core conservation messaging alongside our fundraising campaigns. You will bring clear tactical vision and a deep understanding of how targeted communications can advance organisational reputation, support conservation goals and engage diverse audiences.

You’ll oversee all aspects of external communications including messaging, media, PR, digital, campaigns and brand. With a talent for storytelling and an eye for detail, you’ll be confident and experienced in turning complex information into accessible, compelling content. From writing press releases on the latest rhino news, to supporting successful fundraising campaigns, this role is ideal for someone who excels in strategic thinking as well as hands-on delivery. You will work closely with colleagues across departments as well as external agencies, building strong relationships and ensuring our messaging is clear, consistent and aligned with our values.

Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential. 

3. Key Responsibilities

Communications

• Lead on the development and implementation of all communications messaging and materials, in line with organisational core values and strategic vision
• Support creation and production of advocacy materials relating to key rhino conservation issues as appropriate
• Work with the Programmes Team to produce materials for impact reporting including blogs and articles for use online and within the charity’s Annual Report
• Develop a programme of regular webinars with the CEO, addressing timely and interesting rhino topics to engage and grow Save the Rhino’s online audience
• Prepare and create content Save the Rhino’s annual magazine, The Horn
• Monitor and report on key metrics across all communications channels and content, using data insights to support and/or adapt future plans

Media

• Prepare press communications plans around key events and rhino news, using core narratives and accessible language across diverse audiences and channels
• Create and implement crisis communication plans, ensuring timely and appropriate responses to reputational risks or urgent events

Brand

• Work with the CEO and the Communications and Marketing Team to produce materials to communicate new organisational strategy
• Ensure all Save the Rhino communications material maintains a consistent brand and house style, managing and updating brand guidelines and templates, for use by the internal team and external partners

Marketing

• Manage all aspects of Save the Rhino’s website (WordPress), including general updates to content, SEO, e-commerce integrations and user experience development, supported by an external web agency
• Lead the Marketing and Communications Team to work in partnership with the Fundraising Team on the development of regular fundraising material and appeals, reviewing messaging, audience segmentation and asset creation
• Oversee all email and social media marketing, with a particular emphasis on video content for social channels to grow platforms and engage new audiences
• Oversee Save the Rhino’s Marketing Cloud software, leading on data segmentation, fundraising supporter journey development, and strategic audience development, tailoring content to deepen engagement

Operations and governance

• Line management, supporting day-to-day tasks and career development
• Develop and deliver on organisational-wide strategy and management duties, as part of the Senior Management Team, preparing quarterly updates for the Board
• Lead periodic reviews of the communications and marketing strategy, using data insights to refine approaches
• Manage the marketing and communications budget, tracking income and expenditure and creating annual budgets in line with strategic objectives

4. Person specification

Essential Skills and Experience

Communications

• Demonstrated success in developing and delivering impactful communications and marketing strategies across a range of channels, using storytelling to present complex or technical information in a clear and engaging way
• Expertise in inclusive, accessible, and ethical communications practices, ensuring content is respectful, representative, and effectively engages diverse audiences

Media

• Experience preparing and delivering strategic press and crisis communication plans, crafting clear, audience-tailored messaging to promote organisational and values with media

Brand

• Strong experience in brand management, ensuring consistent messaging and visual identity across digital, print, and PR materials

Marketing

• Proven ability to manage engaging digital content, including social media, video, blogs, and email campaigns, with experiences in email marketing platforms, CRM systems, and CMS tools
• Good design sense and visual communication skills to elevate content with audiences
• Confident in using data and performance metrics to inform decisions and improve outcomes
• Innovative and creative approach, with awareness of current trends in digital marketing, media and the charity communications landscape

Operations and governance

• Experience managing budgets and preparing reports for senior leadership or trustees
• Experience leading and supporting team members, including setting objectives and fostering professional development
• A collaborative and approachable working style, with the ability to build strong relationships across internal and external teams
• Highly organised, with the ability to manage multiple projects and deadlines simultaneously
• Excellent written and verbal communication skills, with the ability to adapt messaging for diverse audiences and platforms
• Alignment with Save the Rhino’s values and mission

Desirable Skills and Experience

• Experience working within the charity or non-profit sector
• Familiarity with crisis communications, including securing media coverage or managing sensitive press engagement
• Experience in impact reporting and communicating metrics to measure technical progress
• Understanding of environmental or conservation-related communications
• Knowledge of data protection regulations (such as GDPR) and ethical marketing principles
• Experience using Salesforce and Marketing Cloud
• Familiarity with WordPress CMS

5. Protecting your data

Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.

The Minster Centre is recruiting for a Registry Manager to oversee all aspects of training and course administration from first enquiry to graduation. The ideal candidate must have a high level of organisation; they need to be an adaptable and flexible person who enjoys working on a range of different tasks; they should have excellent teamworking skills and can work independently; and leading a small team, they need to be a confident manager in an education administration environment who thrives in a busy workplace.

Background

The Minster Centre is a registered charity and company and specialist integrative counselling and psychotherapy training provider based in Queens Park, London. We are a leading training provider in the sector and currently have around 400 students attending training courses ranging from open access introductory courses to post-graduate degrees.

Thousands of therapists have trained at the Minster Centre since our inception in 1978 and we have an extensive community. Our courses are accredited by the UKCP (UK Council for Psychotherapy), the BACP (British Association of Counselling and Psychotherapy), and some are validated by Middlesex University. We are also registered with the Office for Students.

The Minster Centre Psychotherapy & Counselling Service (MCPCS) also provides a safe, affordable and professional counselling service to people over the age of 18 who are experiencing a range of difficulties. The service is provided by senior trainees who are in the process of completing their therapy training.

Job summary

The Registry Manager supports all aspects of training and course administration from first enquiry to graduation. This includes introductory courses, professional counselling and psychotherapy qualifications, and MA programmes validated by Middlesex University.  Reporting to the responsible Management Committee Lead, the Registry Manager ensures that we deliver efficient and effective services to support admissions, enrolment, university registration, assessment, progression, HESA data returns, awards, and graduation of our students.

The Registry Manager has line management responsibility for the course administrator, leads on course scheduling, managing student data, organising the Bursaries and Hardship Fund (the Minster Centre Fund), supports key committees, monitors academic progress, and ensures accurate information is presented at Assessment Boards. They will balance day-to-day student matters with supporting the team and working to improve administrative systems.

This is a varied role which is critical for the delivery of The Minster Centre’s strategic objectives and charitable aims. The successful candidate will be educated to degree level, or equivalent, and will have significant relevant experience of administration, ideally within the Higher Education or professional training sectors. A self-motivated person with proven management, communication and interpersonal skills. They will be adaptable, able to work as part of a team, and prioritise a challenging workload.

This role would suit someone who wants to work in the not-for-profit sector and who is looking for a challenging but rewarding place to learn, develop, and grow, within a Higher Education, counselling and psychotherapy training environment.

Main areas of responsibility

The Registry Manager will be responsible for:

Training and course administration

• Organise course scheduling, communicating with various staff during the process, ensuring rooms can be booked and staff contracts are created.
• Oversee and support the Live Assessment scheduling and marking procedures.
• Oversee and support the process for creating student teaching groups.
• Set and disseminate key dates in the academic calendar including term dates annually.
• Be able to identify, contribute to, and action improvements to systems, processes and policies.
• Provide administrative support, including minute taking and any additional administration as required.
• Maintain a Registry Admin Handbook, with regular review and improvement of systems recorded.

Student support and progression

• Ensure that students are enrolled on courses and set up on systems accurately.
• Manage the re-enrolment process between academic years.
• Oversee the recording of student progression.
• Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.

Reporting

• Co-ordinate and support the accurate information recording and preparation for Assessment Boards and liaise with the External Examiner.
• Oversee and support the various HESA data returns as the liaison Senior Contact and ensure all data is accurate and meets various submission deadlines.
• Provide accurate statistical information to the Management Committee for inclusion in annual reports.

Staff management and stakeholder liaison

• Manage the Course Administrator.
• Work with Admissions, Quality, IT, Finance, Training, and Reception Teams throughout the academic year.
• Attend regular staff meetings and work with other key staff to market courses.
• Conduct annual appraisals.
• Be a key communication link across the staff and student community.
• Work with other key staff to ensure that information is provided accurately to students, staff, and the public via handbooks, Moodle, and the Minster Centre website.
• Liaise with Middlesex University at key points in the year.

This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with the Interim Management Committee.

The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those relating to Equal Opportunities, Health and Safety and the General Data Protection Regulations, and clinical governance including research governance and Codes of Practice/Ethics. 

Programme Delivery Director

Homebased within UK with regular travel to MAG’s Manchester office and programme countries

Starting salary for this position is £76,535 per annum (plus contributory pension)

This is an exciting time to join MAG as we implement our new five-year strategy and strive to increase our impact and extend our influence through our lifesaving programmes .  In this newly created role, the Programme Delivery Director will be responsible for managing our team of Regional Directors to ensure the successful delivery of MAG’s high quality, high-impact programming across our global portfolio.

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

You will work closely with our regional and country teams to ensure contract delivery in line with objectives, and overall compliance with donor and MAG requirements. Reporting to the Director of Programmes, you will directly support on day-to-day incident management, as well as acting as a focal point ensuring coordinated, timely, and appropriate support to programmes from other departments. You will ensure effective management oversight on business planning objectives, and on occasion on the delivery of strategic projects. You will work closely with our Regional Directors to develop new programme activities, including supporting assessments, planning, and project mobilisation.

About you:

You will be a senior humanitarian professional with significant experience working in an NGO with a focus on international programme management and delivery across multiple country contexts. You will be experienced in the critical assessment, development, and implementation of management structures and systems designed to improve overall delivery of activities. You will be an excellent communicator, with significant experience coordinating programme delivery and support functions including human resource management, logistics and procurement, finance and compliance. You will be a strategic leader with strong interpersonal skills and the ability to negotiate and influence to drive change. You will be ready to travel internationally, including to insecure and conflict-affected areas, and have a solid understanding of geopolitical dynamics and their security impact. Ultimately you will be proactive, tenacious, pragmatic, and committed to MAG’s mission, values, and approach.

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of Sunday 31st August 2025.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks please visit our website. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Salary: £37,280 starting salary (salary range will increase to a max £39,862 via the length of service) per annum plus £4,324 Inner London Weighting if based in the London office per annum

Contract: Fixed Term contract until 30 June 2026

Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.

Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford.  We will consider a UK-based hybrid working option. 

Closing date to apply for the role: 23.59pm on 17th August*

*Please read carefully, the information below on how to apply for this role

*This is a readvertisement – previous applicants need not apply

Please read carefully – how to apply for this role:

Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses

(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)

*Current Refugee Action employees with and without lived experience, are eligible to apply.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them. 

About the post 

This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning. 

We are looking for candidates that can demonstrate: 

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices. 

• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.

• Strong understanding of the role of digital tactics in the development and execution of campaign strategies.

• Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.

• Experience of maintaining and nurturing social media communities and creating impactful digital content.

• Knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.

• Experience using Canva, or Adobe creative software – particularly Photoshop, InDesign and Premiere.

• Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.

• Thorough understanding of website optimisation with experience working with website content management systems. 

• Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.

• Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.

Closing date:  23.59pm, Sunday 17 August

Interviews:  Tuesday 26 August

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 

• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Communications Manager your responsibilities would include: -    

1. Lead, inspire and manage the Communications team to raise the profile of Carers First with multiple audiences and awareness of the issues affecting carers 
2. Develop our digital offer across England to expand our reach and engagement with carers online, helping them to access timely and relevant information.
3. Support the wider Carers First team with the promotion and delivery of projects and events to strengthen our offer and services for carers. 
4. Work with the Director of Income and Engagement, and the wider fundraising team, to support campaigns, events and marketing approaches that increase Carers First’s voluntary income and wider donor engagement
5. Effectively develop and manage a range of stakeholder relationships to deliver the Communications Plan.

About you

To be successful in this role you will need:

Leadership and management 

• At least 3 years of experience in a senior communications position, ideally within the charity or public sectors

• Proven ability to manage both strategy and delivery programmes, balancing long-term objectives with operational priorities
• Superb manager with the proven ability to inspire, motivate, support and lead staff to thrive and create a high performing team and measurable results.

Communications and stakeholder engagement 

• Proven experience of developing and delivering marketing and/or communications plans 

• Outstanding verbal and written communication skills
• Skilled copywriter able to communicate messages in a clear and engaging way

IT and digital experience  

• Experience using Canva or similar accessible content creation tools, with an eye for strong visual design and brand consistency
• Ability to simplify systems and processes, particularly spreadsheet-based workflows
• Experience using CRM systems, analytics tools, email marketing software, and social media platforms

Fundraising and project management 

• Previous experience working in support of fundraising campaigns, or relevant marketing approaches 

• Project management experience: leading others to oversee and manage projects, events or campaigns.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview process

The closing date for applications is 5pm on 01 September 2025. There will be a two-stage process 

Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1.  

Stage 1: Informal online meeting to discuss application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application.  

Following the informal meeting, candidates will be short-listed, and successful candidates will be invited to Stage 2:  

Stage 2: 23 September 2025 - formal face-to-face interview in London.  As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance.  

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious

The position can be based at Peace Direct’s office in Central London or in the Netherlands. Hybrid working is offered.  

Peace Direct does not currently hold a sponsorship license and therefore if you are applying to work in the UK/EU and do not have the right to work there, we cannot accept your application.

Who we are 
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

The Role 
Working within our International Partnerships, Programmes and Research (IPPR) team, you will develop, accompany, and coordinate locally-led peacebuilding projects, partnerships and networks, primarily in conflict-affected countries in the Great Lakes and Central Africa regions of Africa. You will also support the coordination of partnerships and engagement with local peacebuilding efforts in Democratic Republic of the Congo (DRC) within our multi-year programme ‘Local First: Transforming the Peacebuilding System’, funded by the Dutch MfA.

As Senior Partnerships and Programmes Officer you will work closely with our SPOs who manage existing partnerships and create opportunities to bring partners together to learn from one another. You will also support the development, coordination and delivery of Local First, working closely with the International Programmes Manager and Peace Direct’s Netherlands Country Representative.

We are looking for someone with experience supporting peacebuilding, development or humanitarian projects, with a good understanding of peacebuilding approaches, and who can build effective, trust-based relationships with local partners. You must be a team player who enjoys working collaboratively, have excellent organisational skills and be able to work in both English and French.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.  

How to Apply

Please send your CV and a cover letter detailing relevant experience and why you are interested in the role via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.

We also offer candidates the choice of submitting a video clip, ie. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.

For the video cover letter, the following should guide your speaking points. Please state the following:

· Your name;

· The job you are applying for;

· Describe your overall skills and abilities (as they relate to the post being advertised);

· A brief description of your work experience (in relation to the post being advertised);

· What makes you qualified for the new position;

· Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please DO NOT submit both.

Closing deadline for CV and cover letter is 23:30pm on Wednesday 27th August 2025.

Shortlisted candidates will be asked to complete a short supplementary information form.

First stage interviews will be held online during w/c 8th September 2025.
Second stage interviews will be shortly after, on a date to be confirmed to those selected through to the next round. 

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job for which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.  

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.

Join our team - where accountability drives impact and sustainability.

Hours: 37.5 hours, Monday – Friday (with the occasional Saturday)

Contract type: Permanent 

Salary: £41,275.16 - £46,434.55 (dependant on experience and location)

What can we offer you

• Improve your work/home life balance – no more working bank holidays, Sundays, or evenings!
• Explore the surrounding area as you travel from your base to the vibrant Community Treatment Centres (CTCs) or other UK hubs, with your mileage or travel costs promptly reimbursed within a speedy 10 days.

Reporting directly to the Regional General Manager, the Operations Service Manager will lead our Treatment Centre Operations team to achieve outstanding results aligned with our organisational priorities. As the Operations Service Manager, your primary responsibility will be to provide effective leadership and management to the Treatment Centre Operations team. Your role will involve ensuring that operational priorities are aligned with the overall organisational goals fostering a culture of safety, exceptional client experience, and sustainability within the treatment centre. Additionally, you will be responsible for managing and optimising resources such as personnel, consumables, equipment, and property to ensure efficient operations. 

By working closely with other Operations Service Managers and departments, you will contribute to achieving organisational objectives and ensure the consistent delivery of a safe and sustainable service. Travel to the surrounding Community Treatment Centres will be required on an adhoc basis to improve your understanding and requirements of the role.  

To excel in this role, you must possess the following essential skills:

• Exemplifying desired behaviours through role modelling
• Collaborating effectively with others
• Inspiring and driving a motivated and productive team
• Making sound business decisions
• Providing a client-focused service that exceeds expectations
• Communicating key concepts, priorities, and challenges effectively throughout the organisation
• Experience of working in a Healthcare setting or with the Care Quality Commission is desirable

Established in 1997, Jigsaw4u provide a range of services for children, young people, families and vulnerable adults experiencing complex social and emotional difficulties across South West London. Jigsaw4u has experienced considerable growth and development over the past several years. Jigsaw4u’s Board of Trustees and Chief Executive Officer (CEO) have recognised the need for dedicated staffing resource to hold the day-to-day responsibility for the service management function as part of our Senior Leadership Team (SLT).

As a member of our SLT, you will help to deliver and shape and the organisation’s vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.

Under the direction of the CEO, the postholder’s areas of responsibility will be to:

• Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
• Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
• Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on our beneficiaries lives.
• Work proactively and collaboratively to identify innovation and business improvement within the SLT to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
• Play a full part in the development of the SLT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
• Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
• Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
• Support the CEO in funding and tender applications
• Support the CEO and fundraising team in generating income

As a member of the SLT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.

Background to the role

 In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.

Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.

This new role, along with a new Operations Coordinator role, has been created to help us make faster progress towards achieving these transformational goals. We’re looking for someone who is highly resourceful, self-motivated and curious and who can model our values (accountable, kind, flexible, inclusive and collaborative) in the way they work.

Job description

Job Purpose

By providing high quality governance and administrative support you will play a critical role in ensuring the smooth operation of our organisation. By supporting our Trustees and SMT you will improve our internal accountability and reduce the administrative burden on our senior team; freeing them to focus on organisational development, on building external relationships and pursuing opportunities which align with our strategy.

Key Tasks

 Overseeing our Governance & Administration:

• You will organise and service the Trustee Board and Board Committee meetings, including agendas, minute-taking, follow-ups on actions, ensuring compliance with governing documents and charity law.
• Be the key contact for trustees, including overseeing their recruitment, induction and training.
• Better connect our governance and management processes through improving alignment of our Trustee and management reporting cycles and coordinating meetings and the delivery of Exec reports.
• Act as company secretary and ensure the Company House and Charity Commission websites are kept up to date.

Supporting our Executive team:

• Manage the CEO's diary, coordinate and prepare for SMT meetings, and monthly whole team meetings, maintain action logs, and provide proactive support in work planning.
• Lead on liaison with, and reports to, Age UK national. This will include coordinating visits and the collection of data.
• Develop and oversee our internal knowledge sharing systems
• Ensure our intranet is up to date and our new SharePoint file structure is maintained.

 General

• To meet regularly with line manager for support, supervision and appraisal.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To undertake all training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.

 Functional Links

• The role reports to the CE
• Close working relationship is required with the other members of SMT, the Chair of trustees and other members of the board.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Experience providing high-level administrative support to a senior team or a senior leader.
• Experience of minute taking Experience maintaining internal systems such as SharePoint, document storage, or intranet platforms.

Desirable

• Voluntary sector experience.
• Working with a trustee board.
• Experience acting as Company Secretary or supporting governance compliance.
• Experience of recruiting at board level.

Knowledge & Understanding

Essential

• Understanding of confidentiality and data protection principles.
• Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
• Knowledge of the structure and roles within a charity, including the role of trustees.

Desirable

• Of charity governance, and business planning processes and accountabilities.
• Knowledge of Company secretary role and responsibilities via training or experience

Skills/Attributes

Essential

• High level IT skills in Microsoft Office .Good understanding of the capabilities and potential of 365
• Organisational Skills: Ability to manage calendars, meetings and documents efficiently
• Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
• Time Management: Ability to prioritise tasks and manage multiple deadlines.
• Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
• Commitment to learning and development and reflective practise.

Desirable

• Advanced AI skills

Additional Requirements

• Ideally, we would like the post holder to attend our evening trustee meetings (four a quarter, two online and two in person). This time will be available to be taken back in lieu. However, for the right candidate we can be flexible about this requirement.
• As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
• Should you be successful in this role this job description will not form part of your terms and conditions

We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.

The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively. 

Key aspects of this role will include:

• Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.

About us

Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.

We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.

About you

The ideal candidate for this role will have:

• High level interpersonal skills and the ability to work with a wide range of people
• Excellent communication skills (both written and verbal)
• Experience working within a clinical setting and liaising regarding safeguarding concerns
• Ability to lead on delivery after consultation with clinical colleagues
• Able to demonstrate the capacity to create and sustain relationships
• Excellent administrative and organisational skills with ability to plan ahead
• Keeping service policies and protocols relating to allocations and intake under continual review.
• Efficient data management and reporting.
• Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments. 

Our partner, a leading international not for profit, seeks an experienced Finance Manager to lead on the financial management of a complex multi-country & multi-grant project. This role will really be suited to someone interested in developing and strengthening systems and processes & providing financial oversight, whilst working with multiple stakeholders.

Responsibilities

• Provide financial management oversight on the project, verifying project-specific transactions and ensuring that financial data is up-to-date; and ensuring adherence to the organisation’s financial policies.
• Lead the project’s annual budgeting and forecasting process, allocating funds across country and global teams & operations.
• Prepare and deliver timely and accurate financial reports for the organisation’s project, including monthly, quarterly, and donor-specific reports for internal and external stakeholders.
• Develop and implement financial controls and processes to ensure compliance to donors and organisational policies, including tools such as templates, checklists, and manuals.
• Review budgets, quarterly reports and variance analyses, reforecasts, cash requests and agreements from sub-grantees; and ensure that they understand guidance on compliance and financial reporting.
• Treasury management – monitoring and analysis foreign exchange fluctuations, and their impact on project delivery.
• Responsible for supplier management, including reviewing contracts.
• Management of a Finance Officer

Requirements

• Qualified accountant (and holding an active membership with an accountancy body) with experience in designing, developing and strengthening processes and controls for complex multi-country, multi-grants projects.
• Experience in the financial management and administration of grants, including budgeting, forecasting, undertaking analysis & monitoring, and reporting.
• Experience of donor compliance and reporting, including of institutional donors with complex compliance and reporting requirements.
• Experience of working specifically in the context of sub-grantees and implementing partners on the ground.
• Strong analytical, communication and presentation skills, able to analyse complex financial information to provide the full picture on the project implementation, and to be able to present this alongside other analyses and reports to senior internal and external stakeholders clearly and succinctly.
• A strong command of the English language.
• Able to work effectively under pressure

This is a permanent role; the candidate will need to have the right to work in the UK without requiring sponsorship. The organisation offers hybrid working with the candidate expected to be in the London office at least 2 days/week