Senior programme manager jobs in brookmans park, hertfordshire

Head of People and CultureRoyal Museums Greenwich
£70,000
Full-time, Permanent
London/Hybrid

TPP is delighted to be partnering with Royal Museums Greenwich (RMG) to recruit their next Head of People and Culture, a pivotal leadership role at one of the UK’s most celebrated cultural organisations.

About Royal Museums Greenwich (RMG)
RMG unites the National Maritime Museum, Cutty Sark, Royal Observatory, and Queen’s House, each with its own story, all committed to inspiring, educating, and connecting communities. Their strategy, ‘Charting Our Course’, puts people at the heart of everything they do.

The Role
As Head of People and Culture, you’ll lead a talented team to deliver innovative, inclusive, and impactful HR services across the organisation. You’ll drive their ambitions in diversity and inclusion, wellbeing, organisational development, and continuous performance management, while modernising their systems and processes.
You’ll be a trusted partner to the senior leadership team, using a coaching approach to support change and growth. From pay and reward to learning and development, employee relations to volunteer programmes, you’ll ensure RMG is staffed by motivated, skilled, and values-driven people, who are ready to deliver their vision.

What We’re Looking For

• Extensive experience in a Senior HR Business Partner or Head of HR role, ideally CIPD Chartered.
• Strategic and operational HR expertise, with a practical, solutions-focused approach.
• Strong working knowledge of payroll, pensions, and employment law.
• Proven ability to lead, mentor, and inspire teams.
• Commitment to equality, diversity, and anti-racism, with a track record of driving positive change.
• Excellent communication, interpersonal, and organisational skills.
• Experience managing budgets and resources efficiently.
• A passion for wellbeing, inclusion, and continuous improvement.

Experience in heritage, museums, or cultural sectors is a plus, but not essential. We welcome candidates from all backgrounds who share their values and ambition.

Why Join them?
If you’re an HR professional who’s passionate about leading a talented team, driving positive change, and keen to shape the culture of an organisation that inspires millions, this is the role for you!

You’ll also receive:

• Generous pension scheme and life cover
• 25 days annual leave (rising to 30 after 1 year) plus bank holidays
• 40% discount in our cafés, 30% in our shops
• Interest-free loans (travel, bike, gym, learning)
• Free entry to exhibitions at partner museums and galleries
• Flexible and hybrid working options
• A culture that celebrates individuality, collaboration, and innovation

Inclusion & Accessibility
RMG is a Disability Confident employer. We’re committed to making our recruitment process accessible, please let us know if you need any adjustments, from advance interview questions to step-free access or extra time.

Deadline date: Tuesday 6th January, 2026. 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Social Development Direct is a mission-driven, international development consultancy with a global reputation for excellence in gender equality and social inclusion. As a social enterprise subsidiary of Plan International UK, we combine commercial agility with a deep commitment to social change.

We are seeking a Managing Director who will lead the next phase of SDDirect’s development, advancing the organisation’s influence and impact. 

The Managing Director will report into the CEO of Plan International UK and the SDDirect Board, and will provide inspirational leadership to SDDirect’s talented and motivated executive and staff, ensuring the organisation continues to deliver excellent technical quality alongside sustainable commercial performance.

This role offers a unique opportunity for a dynamic, values-led and engaging leader, with drive, resilience and commercial acumen.A high level of commercial awareness combined with a social justice technical background, and a proven track record of successfully leading and managing a commercial enterprise, consultancy or similar organisation or unit in the international development sector, is highly preferable for this position.

For more information about the company, role and responsibilities, please find the full job description and person specification below. 

How to Apply: Please click 'Redirect to recruiter' for details on how to apply for this position.

If you would like a confidential discussion about the role, please get in touch with Sue Griffiths, Managing Director, to arrange this. Contact details can be found in the job description.

The Organisation

A not-for-profit association with an annual income of approximately £3 million. Their work includes events, learning, networking, and research, delivered in collaboration with leading partners and academic institutions. Operating primarily from the UK with a growing presence internationally.

The Job

You will be a key part of a small Finance team, reporting to the Chief Operating Officer, managing the Accounts Executive and working collaboratively within the wider team. The Head of Finance will be responsible for delivering accurate and timely financial data, and monthly reporting, budget monitoring and year-end accounts.
Key responsibilities include:

• Managing invoicing, payments, and reconciliations
• Preparing UK and Irish VAT returns
• Supporting the annual audit and year-end accounts
• Producing monthly budget reports and management accounts
• Monitoring cash flow and liaising with asset managers
• Deputising for the COO when required
• Contributing to system improvements
• Acting as Secretary to the Finance and Audit Committees

The Person

We're looking for a qualified accountant with previous leadership experience within a smaller organisation, ideally immediately available or on short notice.

You'll bring:

• Strong financial systems and Excel skills
• Excellent attention to detail and analytical thinking
• A methodical, organised approach and strong time management
• A collaborative mindset and high-level communication skills
• A proactive attitude to improving systems and processes

What's in it for You?

Salary: £65,000 - £70,000

Contract: Full-time, 9-12 months (35 hours/week)

Location: Hybrid - 2 days/week in their City of London office, with Tuesday as a core office day

Employee Benefits Package:

• Discretionary performance bonus
• Annual Leave: 27 days (rising to 30 days with service)
• Pension: 7.5% employer contribution, with a minimum 5% employee contribution
• Life Assurance: 4x salary
• Income Protection: Up to 75% of salary after 6 months' incapacity
• Private Medical Insurance: Bupa
• Dental Cover: Bupa dental plan
• Wellness Programme: Discretionary benefits

What to Do Now

If you're interested in joining a purpose-driven organisation with a collaborative culture, please apply now.This role is being managed by Peter O'Sullivan at Hays Senior Finance.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About Animal Defenders International
London–Los Angeles–Bogota–South Africa. Animal Defenders International (ADI) is a UK non-profit; with reg. charity Animal Defenders International Foundation & Lord Dowding Fund for Humane Research; Animal Defenders International Inc.US (nonprofit), and Animal Defenders International South Africa, PBO (charity). ADI works for replacement of animals in research and testing; legal protection to end use of animals in entertainment; wildlife trade; farming; protection of our shared environment. When governments ban the use of all, or wild animals in entertainment, or wildlife pets, ADI provides support to remove and relocate the animals, emptying all circus cages in Bolivia, Peru, Colombia, Guatemala. The ADI Wildlife Sanctuary, South Africa, is home to over 30 rescued big cats from circuses, illegal pet trade, zoos. 

Job Title: Director of Fundraising

Organisation: Animal Defenders International (ADI)

Location: London, Vauxhall SE11 (hybrid, remote and office)

Terms: Salary: £60-70,000/year, (commensurate with experience/qualifications). Permanent, full time. Benefits: Annual leave 20 days/year/national holidays/5 days office closure Christmas–New Year/Stakeholder pension.

Reports to: Senior directors (ADI President and Vice President)

About the Role and Objectives:

Developing and growing relations with supporters, donors, public, foundations, and corporate friends. Passionate and well organized, you will change the world for animals by ensuring every department’s work is fully funded – as well as the ADI Wildlife Sanctuary, South Africa, home to our rescued lions and tigers. Duties:

• Production of annual fundraising and marketing plan: growing supporter base, increasing engagement and retention; sustained giving; digital and postal direct response; increasing donor engagement and retention; planned giving; special events/calendar dates; major gifts; foundation grants; corporate support; legacies, trusts, estates; new income research. Targets for annual, quarterly, income.
• Manages fundraising calendar, mailings, events, targets, tracking.
• Grant Applications, foundations, corporate: Identify, plan, approach, draft grant applications/letters of inquiry and collateral for foundations, trusts, corporate partnerships and gifts, major donor gifts, and other potential sources of income (collaboration with senior directors).
• Regular liaison with high donors, foundations, estates, corporate donors, sponsors.
• Reporting: income tracking, recommendations for new approaches, supervise production of data for quarterly reports. Weekly liaison with senior directors.

Publications, Social, Websites, Online & Print

• Drafting copy, editing, production; collaborates with public relations/senior directors
• Oversees production of print and online publications – liaison with external graphic designers (collaboration with public relations director)
• Websites – contribute content. New website project with public relations director
• Advertising, marketing, ADI YouTube channel – develop fundraising, marketing opportunities.
• Social media posts – contribute copy, graphics
• E-News alerts to supporters (collaboration with public relations director)
• Contributes development section to Annual Report
• Contributes development article for Rescuer (quarterly)
• Other contributions to publications as needed

Management, oversight, reporting:

• Management of UK Supporter Engagement Team.
• Oversight of Raiser’s Edge NXT, Engaging Networks, interface with financial database and records; liaison with Chief Financial Officer.
• Monitor, manage, daily: data entry, gifts, acknowledgements, income tracking, donor communications; distribution of newsletters; calls to action; appeals. Reporting.
• Monitor, manage: reconciliations, data manipulation, data-integrity projects, audits, segmentation, quarterly and other reports.
• Oversee planning, mailings, responses, data management.
• Monthly and quarterly reports: income, mailings, gifts, trusts, estates, corporate, other.

Who should apply:

You have the necessary skills and experience, with at least 4 years’ experience in fundraising planning and management for charities, including:

• Educated to degree level in a related field (or equivalent experience) (required).
• A successful track record in direct response campaign fundraising and marketing.
•  Excellent written English, you can demonstrate impactful and persuasive content for high donors, foundations, corporate support, supporters, social media, marketing and legacy promotion (required).
• You can plan and deliver programs for regular and planned giving, major gifts, estates, support from foundations, corporate support (required).
• Strong technical skills, data management, manipulation; MS Office suite, Excel/Google, other; competent with digital research (NB: ChatGPT not permitted for writing ADI product) (required).
• Strong Raiser’s Edge NXT and Engaging Networks skills (or similar); segmentation, creating lists and reports, data hygiene, audits (required).
• Some knowledge of social media tools, e.g. Canva, Photoshop, or other.
• Management of external vendors for direct response campaigns, production of merchandise catalogue and other sales, marketing, collateral.
• Ensures compliance with ADI’s language, policies, communications style guidelines, editing and publications authorization process (required).
• Skilled at organization and multitasking, you can successfully handle competing priorities and deadlines (required).
• Supporter Engagement culture: strong verbal and written communication skills, you can create a friendly, welcoming approach, for supporters with their donations and advocacy.
• Oversight and Management of staff and supporter relations (required):

o Create friendly, positive, service-oriented approach to help supporters donate and advocate for animals.

o Diligent processing/handling of donations, acknowledgements, correspondence, phone calls.

o Integrity and confidentiality in the handling of sensitive and confidential information

o Integrity of financial records with finance database; liaison with Chief Financial Officer.

• You are reliable, able to work both independently and collaboratively.

About Us:

ADI is Great Nonprofits Top-rated; Charity Navigator 4-star. Operating from London, Los Angeles, Bogota and South Africa. Exposes animal suffering and works for legal protection; replacement of animals used in research; ending the suffering of animals in entertainment; movies, advertising, circuses, sport. Wildlife trade, environment. Once animal circuses are banned ADI helps governments with implementation and relocation of the survivors to ADI Wildlife Sanctuary, South Africa: ADI has featured in CBS 60 Minutes, Animal Planet Discovery features and made award-winning documentary, Lion Ark (broadcast in over 40 countries).

ADI internal policy:

ADI is dedicated to ending the suffering of animals and works for their legal protection. We expect all employees and volunteers to share this commitment, and a plant-based lifestyle is preferred. ADI is also committed to equal opportunities and welcomes applications from all, regardless of background, age, ethnicity, religion, sexual orientation, physical ability or other.

About Chance to Shine 

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

About the role

It is an exciting time to join Chance to Shine as we grow our scale and deepen our impact with the aim of reaching 1 million young people annually by 2028. Broadening our community of supporters and growing our income is vital to achieving this strategy and the role of Events Officer is critical to this growth.

This role would suit an energetic and ambitious events professional, who is looking to progress in their career by supporting the delivery of a demanding programme of events to the highest standard. With the support and guidance of the Special Events Manager and Head of Fundraising, this is an exciting opportunity to develop your career skills and play a vital role in the growth of our events programme at an exceptionally well regarded and well-run charity.

Please note this is a meternity cover role, expected to end in February 2027. All office based staff are expected to attend our office in Holborn at least 2-days per week.

Key responsibilities

Special Events

• Co-ordinate logistics for CTS fundraising and organisational events including managing event paperwork and processes, such as invitations and RSVPs
• Manage events as directed e.g. lead on the delivery of the annual stadium takeover day, golf day and/or other events as required
• Responsible for administrative support for CTS fundraising events including maintaining attendee and gift records on our Raisers Edge database
• Responsible for proactively sourcing auction items and the fulfilment of said auction items and raffle prizes to be used at CTS and third-party fundraising events, including developing partnerships with potential auction donors (both individual and corporates)
• To effectively manage the tracking, distribution and coordination of all cricket tickets and hospitality associated with auction prizes throughout the year
• To support with sales for CTS events, such as golf days and fundraising dinners, through prospect research
• To recruit and manage volunteers to support CTS fundraising events
• To regularly monitor the events inbox
• To manage and support the delivery of activities that may occur in partnership with other charities
• To co-ordinate and manage invitations to hospitality opportunities
• To co-ordinate and manage evaluation of events
• To produce all event collateral including but not limited to copy for invitations, thank you letters, event programmes, auction cards, flyers and brochures
• Lead on financial elements for CTS events – raising invoices, tracking payments and income

Challenge & Beneficiary Events

• To organise all challenge event activity, including identifying potential challenge event supporters and partnerships
• To provide support to third party supporters raising funds for CTS through beneficiary event activity

General

• To ensure that the CRM database and donor records relating to all events are kept up to date
• To maintain the events section on the website
• To work closely with the communications team to promote events activity on all digital platforms
• To assist with the design and creation of event materials to promote events

· To assist with the design and creation of event materials to promote events

· To assist with wider fundraising tasks as required

· The role includes supporting at events that occur outside of normal office hours. Time off in lieu will be available

Key Relationships

The job holder will liaise with:

• Chief Executive and the CTS Senior Management Team
• Fundraising team
• Impact & Evaluation, Operations, Communications & Digital, and Finance & Resource teams
• Supporters, prospective supporters, ambassadors and suppliers
• Event volunteers

Person Specification

Essential Values and Drivers

• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun
• Excellent organisation, timekeeping and administrative skills
• Proactive working style with the ability to forward plan and problem solve
• Excellent written and verbal communication skills with strong attention to detail
• Comfortable dealing with stakeholders at all levels
• Self-starter with strong motivation to succeed and ability to work independently in carrying out assigned tasks
• Ability to prioritise workload and manage multiple deadlines 
• Happy to be hands on and get stuck into a variety of tasks
• Creative, energetic, proactive and outgoing
• An ability to spot opportunities
• Able to work extended hours to support events as required (TOIL will be available)

Essential experience and competencies

· 1-2 years’ experience within events and/or fundraising

· A passion for fundraising and events with relevant voluntary or work experience

· Excellent IT skills: knowledge and experience of using MS Office (Word, Excel, Powerpoint)

· Full UK driving license and able and willing to travel throughout the UK

Desirable experience and competencies
• An interest in cricket and/or the sport for good sector
• Experience using CRM/Fundraising Databases (e.g. Raisers edge)
• Knowledge of Adobe InDesign or Canva

Summary

EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.

Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance. 

Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually. 

We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.

We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in the UNESCO-backed $1 million Global Teacher Prize.

We are excited by our future. 

About this role 

The Global Head of Operations is a new role being introduced in 2026 with the core purpose of strengthening systems, processes and strategic delivery across both EduSpots Global and EduSpots Ghana, offering hands-on support to the CEO and wider staff across a range of areas.

In this senior role, you will work closely alongside the CEO, offering her the advice and skills needed to move EduSpots successfully through a complex period of growth in a challenging fundraising context, enabling more learners and Catalysts to participate in a unique community-led model of education, whilst sharing our practice more widely.

We are looking for an organised and empathetic strategic leader, ideally with strong or developing skills across project management, finance, HR and MEL skills and an ability to work independently in a fast moving work environment.

This role has the potential to grow into a Director of Global Operations or Deputy CEO role in time for outstanding candidates, and carries significant organisation-wide responsibility.

Candidates should hold a genuine passion for educational equity, a strong belief in the power of community-led models to transform lives at scale and a high level of flexibility in a fast-changing yet friendly and playful work environment.

Whilst this role is remote, and open to all global candidates, you will need to have understanding and experience of UK law, accounting and policy development, or a strong appetite to build experience in this area quickly.

Main duties and responsibilities 

Systems

• Work with the CEO and staff to proactively strengthen systems and processes across the organisation, including monitoring, evaluation and learning frameworks and operations. 
• Support the wider team with IT, including general skill development, leading the Google Space system. 
• Monitor compliance to organisational policies and lead the quarterly review of the organisational risk register, working with the Ghana Head of Operations. 

Finance 

• Work with the Finance and Admin Officer to produce monthly and quarterly global management accounts, cash flow analysis and to complete the annual audit. 
• Lead the financial planning of the organisation, working with the CEO and the Ghana Head of Operations to create the annual budget. 
• Work with the Ghana Head of Operations to strengthen financial systems, processes, and training across the organisation. 
• Work with the Ghana Head of Operations to prepare budgets for funding bids as needed.
• Work with the grants team to track grant spending and produce consolidated financial reports (including expenditure from the UK and Ghana) for donors. 
• Ensure EduSpots’ new accounting software (QuickBooks) is fully embedded and utilised.
• Oversee bank account management, including payments, checking bank statements, and reviewing bank reconciliations for UK and Ghana.
• Ensure staff payroll (likely to be outsourced) and payments to freelancers / consultants are done accurately and in a timely manner.

HR

• Work alongside the CEO, Head of Operations, Safeguarding and Inclusion Managers  and wider staff to develop strategies to sustain and strengthen a high performing and friendly work culture. 
• Work across the team to strengthen HR and performance management structures, informed by best practice and legal frameworks. 
• Lead the recruitment of staff, consultants and volunteers in the UK (advertising roles, drafting contracts, contacting referees and completing all filing and administration relating to recruitment).
• Onboard new staff, provide training on policies and procedures, and track key information (leave, appraisals, etc) for UK staff. 
• Regularly review and keep the Staff Handbook up to date.
• Depending on skill-set, work with the CEO to lead professional development for staff across the organisation, liaising with trustees and advisory group members.

Administration & Governance

• Manage and maintain databases and our Google Drive system. 
• Ensure compliance with GDPR and adherence to our child safeguarding and protection policy. 
• Maintain insurance renewals, tracking and filing.
• Review and keep up to date all organisational policies in line with current legislation, working with the Trustees and Directors. 
• Assist the CEO in the administration relating to EduSpots’ governance, including board meeting arrangements and minute taking.
• Support the CEO in all ad-hoc tasks that arise, working closely alongside her to ensure the smooth running of the organisation. 

Strategic insight 

• Work closely with the CEO and staff/Catalysts across the organisation to ensure all EduSpots’ decision-making is strategic and in the best interests of the Catalysts, Sparks and Communities we partner with. 

Other areas 

• Depending on experience, you may in time take on management responsibilities for some staff, but this role is principally a systems strengthening and quality improvement role, working closely with the CEO to offer advice and additional capacity. 
• Depending on experience, you may support with grants writing / management and/or community fundraising. Experience of fundraising would be of significant benefit to the organisation in this key leadership role. 

Personal Specification 

Essential 

• Minimum of 7 years’ experience of operations in a small/medium charity context. 
• Self-starter with the ability to hit the ground running and work with minimal supervision with high levels of flexibility.
• Self-motivated, with an ability to motivate and energise others.
• High level strategic understanding, critical thinking and the ability to strengthen systems in a fast-paced high performance environment.
• Excellent communication, both oral and written.
• The ability to thrive and adapt in a fast-paced, creative and impact-driven culture. 
• Strong administrative skills with a high level of attention to detail. 
• Experience in creating user-friendly tools and processes to support project and quality management.
• Experience using Google Suite, with strong Excel skills.
• Tech savvy – ability to learn new tech tools efficiently.
• Experience coordinating others. 
• Excellent interpersonal and teamwork skills with strong empathy and cultural sensitivity 
• Strong personal alignment with the mission, vision and values of EduSpots. 

Highly desirable 

• Experience supporting charity Boards, and working with external bodies including auditors, tax authorities, and other official bodies is highly desirable.
• Experience complying and strong familiarity with UK charity regulations and requirements.
• Experience preparing budgets and financial reports for donors/grants. 
• Experience of working in a cross-cultural team.
• Experience of working with an international charity would be advantageous. 

Please send a tailored covering letter and CV addressed to the CEO Miss Cat Davison by Wednesday 31st December with a hope to meet shortlisted candidates for a first-round interview in the week starting Monday 12th January. 

Director of Operations

LEF

Reporting to Chief Executive

London/Hybrid 2 days per week in the office, ideally Tuesdays and Thursdays (off Tottenham Court Road, WC1E 7EB)

6-month FTC

Salary £70,000 - £95,000 depending on experience (pro rata for part time)

Full time, 35 hours per week (part time considered) with flexible working

Excellent benefits including 30 days annual leave plus bank holidays (pro rata for part time and for FTC) pension, private healthcare, employee assistance programme

Are you a strategic and values-led leader with significant senior experience leading core support functions, including HR, IT, organisational infrastructure, and contract and supplier management, and available for an interim contract starting in January?

Charity People are delighted to be supporting LEF, an independent foundation supporting communities across the UK to use the law to create a more just and equal society, to recruit an Interim Director of Operations.

LEF was established as the Legal Education Foundation in 2012. Over the years, the organisation has grown into providing broad support for organisations in relation to law and social justice, and, in 2025, they became LEF with a focus on the potential of the law to strengthen the power of communities to create a more just and equal society.

LEF is entering a bold new strategic phase, following a transformative rebrand and renewed focus on the power of communities to use and shape the law to achieve social justice. With financial assets exceeding £280 million, LEF is uniquely positioned to build bridges between the law and communities facing injustice, to tackle the root causes of inequality.

The Director of Operations is a member of the Senior Management Team. The overall purpose of the role is to work with colleagues across the organisation to develop and oversee effective and efficient administrative, IT, finance and operational policies, systems and services to support delivery of the foundation's strategy, while ensuring that these policies, systems and support services uphold the foundation's culture and values.

The Director of Operations also plays a key role in shaping and sustaining an inclusive, collaborative and values-driven organisational culture, ensuring that systems, processes and ways of working promote staff wellbeing, equity and learning across the organisation.

Key responsibilities

• Strategic Leadership: Provide organisational leadership across core operational functions and contribute to SMT and Board decision-making to ensure effective, compliant and future-focused operations.
• Human Resources: Oversee HR strategy, policies and processes to create an inclusive, supportive and high-performing workplace.
• Digital, IT, Facilities & Infrastructure: Ensure robust, secure and efficient digital, IT, facilities and infrastructure systems that enable staff to work effectively across all locations.
• Finance: Lead and support the finance function to maintain strong financial planning, control, compliance and investment oversight.
• Governance: Maintain effective governance structures, ensure regulatory compliance and provide clear, timely information to the Board and committees.

Who we're looking for:

We're seeking a strategic and values-led leader with

• Senior experience leading core support functions, including HR, IT, organisational infrastructure, and contract and supplier management.
• Strong strategic and operational leadership skills, with the ability to translate organisational strategy into effective systems, processes and delivery.
• Experience overseeing organisational risk, compliance, data protection and safeguarding frameworks, or the ability to develop these confidently.
• Proven ability to engage constructively and authoritatively with the Board of Trustees and its committees, providing clear information, insight and challenge.
• Excellent organisational, planning and project management skills, with the ability to manage multiple priorities in a fast-moving environment.
• Experience leading and developing staff teams, demonstrating excellent interpersonal skills, emotional intelligence and a collaborative, empowering leadership style.
• Deep understanding and commitment to equality, diversity and inclusion, with experience building diverse teams and fostering inclusive, trust-based cultures.
• Strong analytical and critical thinking skills, with sound financial literacy and the ability to interpret and communicate data and organisational information.
• Excellent communication skills, including the ability to write and speak clearly, persuasively and with authority.
• Eligible to work in the UK.
• Commitment to the Foundation's vision, mission and values, and to working in ways that advance social justice.

Senior experience in the foundation or wider voluntary sector, ideally with insight into the needs of social justice organisations and voluntary sector infrastructure is desirable.

LEF is based near Goodge Street tube station (WC1E 7EB). You will need to be willing to attend the office at least twice a week, as well as be able to attend meetings and events across London. This is an interim role for 6 months. LEF will be recruiting for the permanent position early next year and the successful candidate will be open to apply. Candidates will need full right to work in the UK, and the role is subject to satisfactory references. The ideal start date for the candidate will be mid/late-January so you will need to be immediately available or able to start in January.

How to apply

The application process is CV and answers to three questions to form your Supporting Statement. For more information and for the full Job Pack, please share your CV via the link below. The closing date is 9am on Thursday 18 December. Interviews will take place on Thursday 15 and Friday 16 January.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Your mission

We are looking for an ambitious, experienced Head of Brand Marketing, who has a strategic mindset and is motivated by commercial creativity. Reporting into the Marketing Director, the role will lead CALM’s brand marketing to drive awareness, deepen understanding of CALM’s mission and to inspire action to change culture and ultimately prevent suicide. They will be responsible for the strategic direction, creative leadership and guardianship of the CALM brand — ensuring our campaigns, partnerships and marketing communications are bold, distinctive, integrated and achieve real impact.

This is a unique opportunity for a strategic yet hands-on marketing leader to take the award-winning CALM brand to the next level.

Responsibilities

Brand Strategy & Leadership

• Own and evolve CALM’s brand strategy, ensuring it aligns with organisational goals and keeps CALM culturally relevant and distinctive.

• Lead on long-term brand positioning, audience strategy and messaging frameworks that build understanding of CALM’s mission and grow awareness, trust and engagement.

• Champion insight-led decision making — using audience, behavioural and brand tracking data to inform strategy, planning and creative direction.

• Partner with the Services team to drive attitudinal and behavioural change, as well as the Fundraising team to grow income, through an integrated marketing approach.

• Act as brand guardian — ensuring a consistent and compelling tone of voice, visual identity and narrative across all CALM activity and partnerships.

• Build brand literacy across CALM, enabling colleagues and partners to understand and apply the brand effectively.

Campaign & Creative Direction

• Oversee development and delivery of integrated brand campaigns that capture public attention and drive measurable shifts in awareness, engagement and action.

• Set strategic direction, creative standards and success measures for major campaigns and brand moments.

• Lead collaboration between in-house teams, agencies and partners to deliver brave, high-impact creative work.

• Ensure all campaign and partnership activations deliver meaningful value and reinforce CALM’s strategic priorities.

Partnerships & Brand Growth

• Work closely with Partnerships Director to shape and evaluate brand collaborations — ensuring external activity amplifies CALM’s message while protecting brand integrity.

• Develop frameworks for assessing new brand and media partnership opportunities based on reach, relevance and values alignment.

• Represent CALM’s brand voice externally with media, creative and commercial partners.

Leadership & Team Development

• Lead and inspire a high-performing Brand Marketing team, providing clear direction, coaching and development opportunities.

• Line manage Head of Creative Operations, Brand & Campaigns Lead and Creative Lead, supporting them to achieve their objectives.

• Foster a culture of creativity, collaboration and accountability across the wider MarComms function.

• Manage budgets and resources effectively, ensuring best-in-class delivery within agreed targets.

• Contribute as part of the MarComms senior leadership team to overall strategy, planning and organisational development.

• Promote and role model collaborative working across the team and with other teams.

• Demonstrate cross-organisational leadership.

• Confidently represent CALM at key meetings and events.

Competencies:

We’re looking for a bold, collaborative and emotionally intelligent brand leader who brings:

• Strong understanding of brand-building principles and integrated marketing best practice. 

• Strong analytical skills and data interpretation abilities in order to make informed strategic decisions.

• Creative thinker with excellent judgement and a proactive, hands-on attitude: willing to roll up your sleeves and engage deeply with all aspects of the role.

• Growth mindset and a focus on work that delivers tangible impact.

• Exceptional leadership skills and a genuine passion for storytelling, the cause and delivering CALM’s mission.

• Excellent writing, communication and interpersonal skills.

• Ability to collaborate, influence stakeholders effectively and positively contribute to team culture.

Experience:

• Proven experience - in an in-house or agency role - in a senior brand marketing role, developing and executing brand strategies, and brand management.

• Extensive experience leading integrated brand campaigns. 

• Strong background in using data-driven insights and behaviour change thinking.

• Experience in leading a high-performing team, driving brand growth.

• Proven track record in effective budget management, optimising spend for maximum ROI. 

• Experience of managing relationships with external and creative suppliers.

• Experience of working in a fast-paced environment with conflicting priorities and deadlines.

• Experience of the not-for-profit sector is beneficial.

Why us?

Reports to: Marketing Director

Contract: Full time, permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & a nine day fortnight.

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Monday, Tuesday & Friday), 9.30am - 5.30pm.

Closing date: Sunday 14 December. 

Right to work in the UK

To apply, you’ll need to already hold the right to work in the UK, as we’re not able to offer visa sponsorship for this role.

As a cross-border, cross-culture children’s charity, Equality, Diversity and Inclusion is at the heart of what we do. We are committed to fostering a workplace that promotes mutual respect and allows equal opportunity for all. We seek applications for candidates with diverse backgrounds including, but not at all limited to, family overseas, experience being raised by non-biological parents, ethnic minority communities and people with health conditions or impairments. 

Job Outline:

CFAB supports children on the move between the UK and other countries and children who are separated from their family in another country. The complexities of migration and international separation can make many of these children particularly hard to support and particularly vulnerable to abuse and exploitation. We ensure that children in these circumstances enjoy the same care, protection and right to a family life as we would want for any child.

We are the only UK representative of the International Social Service network, and the only charity in the UK with a dedicated international social work team. We are proud to have royal patronage from HRH, Princess Alexandra.

You will lead CFAB’s programme of campaigns, research and advocacy. You will raise awareness of our work to protect children who are separated from their families across international borders by developing key relationships with Government departments, drafting policy briefings, developing campaigns and leading on our public affairs work. You also will produce newsletters, create compelling content for our social media channels, maintain our website and promote our campaigns to key stakeholders.

We are looking for a highly motivated, creative individual who has excellent written skills and is positive, proactive and eager to learn. You will be working in a small team so a hand-on, solution focused approach is a must.

Key responsibilities:

Policy

• Draft policy positions, briefings and internal and external reports as appropriate.
• Identify and cultivate parliamentary and ministerial contacts sympathetic to our cause.
• Monitor Parliamentary inquiries, Bills, debates, parliamentary questions, and government consultations and draft submissions in a timely manner.
• Monitor and analyse government statistics.
• Work with Experts by Experience to shape advocacy and amplify the voices of those with lived experience of our work.

Campaigns & Communication

• Lead on developing our public-facing campaigns, tailoring our key messages for different audiences and identifying ways to push forward our issues through presentations, meetings, social media and other channels.
• Lead on our Public Relations work, maintaining our database and relations with relevant media, trade press and sector leads to raise awareness of our work and our policy campaigns.
• Write and produce CFAB's digital newsletters.
• Produce and track the efficacy of email marketing campaigns.
• Responsibly use digital and AI tools to enhance communication strategies, ensuring alignment with organisational values and safeguarding data privacy and integrity.

Marketing

• Contribute to the updating and maintenance of CFAB’s website as required.
• Design and produce other marketing materials as needed.

Social media

• Manage all activity on our social media channels including the creation of posts, videos and images and ad hoc engagement.
• Track online engagement with CFAB and regularly monitor performance to enable an effective assessment of our communication tools and outputs. 

Other duties commensurate with the role as required by CFAB.

Person specification: (Skills, Abilities, Knowledge and Experience)

Essential:

• Excellent written English, with proven ability to research and write accessible, clear policy documents and reports for a range of audiences.
• Passionate about CFAB’s mission.
• A ‘self-starter’ with a willingness to learn about CFAB’s complex cause. • Sound knowledge of the political system and policy making in the UK.
• Strong organisational skills and the ability to juggle multiple priorities. • The ability to engage and build relationships internally and externally to CFAB
• A clear commitment to CFAB’s values and beliefs, including the principles of equality, diversity and inclusion in the workplace. 

Desirable:

• Educated to degree level.
• Experience of providing strategic and tactical political and/or policy advice, including to senior management.
• Experience in a marketing or communications role, preferably within the third sector. • Experience using Mailchimp and website management.
• Sound working knowledge of window-based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.
• Graphic design skills and experience working within brand guidelines. • Experience in building relationships with journalists and placing stories.
• Familiarity with Salesforce.

Additional Requirements

1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act
2. Participation in evening and/or weekend events, networking and meetings

This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners.

Position: Business Intelligence Impact Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits *
Salary Band and Job Family: Band 3, Profession/Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About Us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement.

This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the MS Society’s work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights.

Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required.

With one direct report, we require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis.

Closing date for applications: 9am on Friday 2nd January 2026
Interviews are scheduled to take place week commencing 12th January 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The Vacancy

The Bar Council represents the nearly 16,000 barristers in England and Wales. It promotes the Bar’s high quality specialist advocacy and advisory services; fair access to justice for all; the highest standards of ethics, equality and diversity across the profession; and the development of business opportunities for barristers at home and abroad.

The Bar Council is the governing body and the Approved Regulator for the Bar of England and Wales. It discharges its regulatory functions through the independent Bar Standards Board.

We are seeking a proactive, highly organised and personable executive assistant to support our new Chief Executive in their first year at the Bar Council. Working with our executive office and governance team, the successful candidate will be responsible for planning and delivering a comprehensive induction programme for the new CEO, to include arranging and facilitating meetings and briefings with a wide range of internal and external stakeholders, as well as providing ongoing high-level administrative and organisational support to the CEO.

This is an exciting opportunity to provide support at the highest level of the organisation and encompasses diary management, stakeholder liaison, producing briefing documents and papers, minute-taking at meetings, arranging complex travel and itineraries and expense monitoring. From time to time, the postholder may be required to assist other members of the Senior Management Team and the wider executive office.

Ideally, we are looking for a EA with experience providing comprehensive support to a high-level executive, who can “hit the ground running”, manage a busy diary and prioritise complex and conflicting demands whilst planning ahead with a strategic mindset. The successful executive assistant will need to evidence a collaborative and solutions-focussed approach to work. A willingness or desire to learn about the legal sector would be beneficial.

In return the Bar Council offers excellent terms and conditions of employment, including: 

• 27 days annual leave
• Up to 12% employer’s pension contribution 
• Enhanced maternity and paternity pay 
• Life cover, and more 

For full details of the role, please refer to the job description.

The Bar Council is part of the ‘Disability Confident’ scheme. Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview under this scheme. 

Closing Date: Monday 5 January, 2026 at 23:59

Proposed Interview Date: Week commencing 12 January 2026

About EMMS International

EMMS International is Scotland’s longest-serving international healthcare charity, founded in 1841. From its Scottish base, it works with partners in India, Malawi, Nepal, Rwanda, Scotland and Zambia to improve healthcare for people in some of the world’s poorest and most marginalised communities.

Its work focuses on four strategic priorities:

• Non-Communicable Disease: Improving access to care and quality of life for people with NCDs and life-limiting conditions.

• Global Healthcare Workforce: Training and empowering healthcare workers, especially women from low-income backgrounds, to address workforce shortages.

• Health Emergency Response: Supporting health systems to prepare for and respond to disasters and crises such as floods, earthquakes and food shortages.

• Sustainable Healthcare: Strengthening healthcare facilities and services, including infrastructure such as solar power, so they can withstand economic and environmental pressures.

EMMS works through local partners, takes a rights-based and inclusive approach, and designs sustainable programmes that respect the environment and promote human rights. Its origins lie in the Christian faith, and it serves people of all faiths and none.

Following an organisational review, EMMS is creating a new Director of Fundraising role, separating fundraising and communications into two Director posts. EMMS is financially stable with healthy reserves, currently raising around £400,000 per year in fundraised income, plus a significant time-limited major donor gift ending in 2028.

The Director of Fundraising will:

• Lead the development of a diverse, sustainable fundraising strategy across multiple income streams (trusts and foundations, major donors, individual giving, community, corporates, legacies).

• Be hands-on in delivering this strategy, supported by an experienced Head of Partnerships and Philanthropy and a Stewardship Manager.

• Manage and grow relationships with donors and stakeholders, meeting ambitious income targets.

• Oversee budgets, forecasting and reporting, and contribute to organisational strategic and business planning.

• Line manage fundraising staff, setting objectives/KPIs and supporting their development.

• Sit on the Executive Leadership Team and play a proactive role in the wider management and development of the charity, including reporting to the CEO and attending some Board meetings.

What they’re looking for:
An experienced senior fundraiser with a strong track record of strategic income growth across multiple channels, excellent relationship-building skills, strong leadership and team management experience, and knowledge of the Scottish charity and fundraising landscape. You should be confident operating strategically and operationally, familiar with fundraising regulation and good practice, and able to communicate effectively with both Christian and secular audiences in line with EMMS’ faith-based heritage and health mission. Degree-level education or equivalent experience is required; membership of the Chartered Institute of Fundraising (or willingness to join) is expected.

Terms and benefits:

• Salary: £63,313 – £70,347 (depending on experience) with annual inflationary rise

• Remote role with monthly meetings in central Edinburgh (more frequently in first three months)

• 25–30 days annual leave (depending on length of service) + 10 public holidays

• 8% employer pension contribution with salary sacrifice

• Salary sacrifice scheme for electric vehicle lease

• Flexible working, travel expenses to office, access to Edinburgh office, some international travel

• Life assurance (three times salary) and Aviva Digi-Care app

Application:
Apply by CV and covering letter (each up to 2 pages) by Monday 12 January 2026.
Interviews in Edinburgh: First stage – Thursday 29 January 2026; second stage – Tuesday 3 February 2026.
You must live in Scotland and have the right to work in the UK.

Location: Enfield (with a co-location across LBE Safeguarding Team)

Salary: £29,923 - £32,623 per annum (with an accredited VAWG /domestic abuse qualification)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until January 2027)

Closing Date: Wednesday 17th December 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Child Service IDVA at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Enfield SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Enfield. An exciting opportunity has arisen in this busy team for an IDVA within the Domestic Abuse team to be collocated across the LBE Children’s Services.

About the Role

The successful candidate will be responsible for risk and needs assessing and safety planning with survivors of domestic violence. They will hold a caseload of service users identified as requiring crisis intervention, advice, advocacy and onward referral where appropriate. You will be the first point of contact for social care professionals providing training and upskilling as part of the LBE Children Services Domestic Abuse team.

About You

We're looking for highly organised and self-motivated applicants who are passionate about ending gender-based violence. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

Successful applicants will have in-depth knowledge of domestic abuse and its impact on service users and their children. You will have experience in crisis risk management and safety planning. Experience working within safeguarding procedures is essential as it needs to promote a strong partnership approach to service provision.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Clinical Support Administrator

Salary: Band 3: £27,152.71 - £30,443.60 per annum inclusive.

Contract Type: Permanent, full-time.

Hours of work: 37.5 per week (with occasional weekends).

About the job role

We have an exciting opportunity for a Clinical Support Administrator in our First Contact Team at St Joseph’s Hospice. We are looking for someone who has experience in administration and working in a healthcare environment.

The First Contact Team is a dynamic one-stop service that transforms the way patients and referral agencies access the Hospice’s services. An opportunity has arisen for a full-time Administrator to join the First Contact Team. If you are a successful applicant, you will be part of the team that acts as the first point of contact for the Hospice’s services. You will answer telephone calls from people who may be in difficult and stressful situations, provide advice and signpost to other services or agencies. You will also undertake associated administration and data entry.

The service operates 24 hours over seven days a week for advice, whilst referrals will be taken mainly in daytime hours. You will work 37.5 hours every week. Shift patterns will vary, and you will be expected to cover shifts from Monday through Friday, 8.00 am to 9.00 pm, plus occasional weekends according to the rota.

About you

You will need:

• Effective communication and interpersonal skills
• Substantial experience in a telephone-based call centre environment
• The ability to remain calm whilst working in a pressurised environment
• The ability to deal sensitively and empathetically with people in distress
• The ability to work constructively as part of a team
• The ability to pay close attention to detail, accurate recording and data entry skills

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more! 

Closing date: 21 December 2025.

Interview date: 5 January 2026.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.