Senior programme manager jobs in cardiff

We're recruiting for an Engagement Lead, to work in our Innovation & Practice team. 

As Engagement Lead you will play a central role in our team – developing, leading and managing significant projects for us, including citizens’ assemblies, citizens’ juries, deliberative workshops, and participatory processes. You will need to have a good understanding of deliberative processes, have excellent project leadership and project management skills, as well the ability to build and maintain good relationships with a wide variety of people, including members of the public, project partners, colleagues and decision-makers.

The role sits in the Innovation and Practice team that designs and delivers high quality practical engagement work leading to better decisions, more engaged citizens and helps address critical challenges of our society. We are constantly balancing high quality standards with innovation to ensure that we stay at the cutting edge and that our engagement processes break down entrenched inequalities of power.

You will be a proven project leader looking to make your next move and develop your leadership skills and profile in this interesting and important area of public participation work. We are particularly interested in candidates who have experience in the design and delivery of large scale deliberative engagement projects. 

Job Title: Chief Operating Officer (COO)

Location: Remote (UK-based preferred)
Travel: Travel to Calais and UK operational sites required
Contract: Full-time, permanent
Salary: £40,000 per annum
Deadline to Apply: 16 July 2025
How to Apply: Please submit your CV and a cover letter outlining your suitability for the role and motivation for working with Care4Calais.

About Care4Calais

Care4Calais is a volunteer-led humanitarian charity providing essential aid and support to refugees and asylum seekers in Northern France and across the UK. Founded on principles of dignity, compassion, and solidarity, we are committed to creating a fairer, more inclusive society for those seeking refuge.

From providing warm clothing, English classes to legal access, education, and social support, we work tirelessly—through a network of grassroots volunteers and a small, dedicated staff teams—to deliver life-changing help to displaced people. With operations in Calais, Dunkirk, and over 70 locations in the UK, our impact is wide-reaching and continually growing.

About the Role

We are seeking an exceptional Chief Operating Officer (COO) to lead and oversee the strategic delivery of Care4Calais’ operational (direct aid provision) work across all regions. This is quite a newly created role that will play a central part in shaping the charity’s growth, resilience, and day-to-day effectiveness—ensuring our humanitarian aid reaches those who need it most.

The COO will work closely with the CEO, Senior Leadership Team, and Trustees, to develop internal systems, guide operational teams, maintain consistency across all projects, and strengthen our digital communications, training, safeguarding, and volunteer engagement. You will also play a key leadership role in fostering innovation, implementing policy, and coordinating multi-regional delivery across the UK and Northern France.

This is a remote-based role, but regular travel to operational sites in Calais and around the UK is essential to ensure quality, cohesion, and morale across our field teams and volunteer network.

Key Responsibilities

➣ Strategic & Operational Leadership

• Oversee the delivery of all operational activities across the UK and French field sites, ensuring they align with Care4Calais’ mission, values, and strategic goals.

• Lead and support UK Field Operations Managers and France Operations Coordinators in planning and executing aid distributions, support services, and community engagement.

• Monitor performance across regions, using data and feedback to drive improvements in impact, efficiency, safety, and volunteer satisfaction.

➣ Volunteer Coordination & Digital Community Oversight

• Supervise volunteer communication channels, including Facebook groups, WhatsApp chats, and other platforms, ensuring all messaging is consistent, safe, and in line with our organisational tone and values.

• Support the recruitment, onboarding, training, and retention of a diverse and inclusive volunteer base.

• Work daily with Field Operations Managers to provide hands-on guidance, motivation, problem-solving and support for regional leads and volunteer teams.

➣ Training, Safeguarding & Compliance

• Develop, maintain, and implement comprehensive training programmes for volunteers to ensure service quality, safety, and dignity for people seeking asylum.

• Ensure that safeguarding policies are understood by all team members, staff and volunteers alike, and rigorously implemented, acting as a point of escalation for issues that arise.

• Oversee incident reporting processes, risk assessments, and other compliance-related procedures to safeguard both volunteers and people seeking asylum.

➣ Organisational Development & Governance

• Contribute to strategic planning and policy development with the CEO, and SLT.

• Identify opportunities for innovation in service delivery, volunteer management, and infrastructure.

➣ Field Engagement & External Representation

• Conduct regular visits to UK and French operational sites, meeting with local teams, assessing needs, and providing in-person leadership and support.

• Represent Care4Calais in meetings with partner organisations and local authorities, and at public events.

Person Specification

Essential

• Demonstrable experience managing multi-site teams.

• Strong leadership, organisational and communication skills, with the ability to delegate effectively and manage competing priorities.

• Deep understanding of issues affecting asylum seekers, displaced people, or those facing immigration challenges.

• Commitment to anti-racism, inclusivity, and the promotion of human rights.

• Ability and willingness to travel frequently to field operations across the UK and Calais.

Desirable

• Proven experience in a senior operational, COO, or equivalent leadership role within the charity, humanitarian or grassroots community sector.

• Experience working with refugee communities or within the UK asylum system.

• Understanding of safeguarding, compliance, and humanitarian best practices.

Equality & Safeguarding

Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of immigration system.

All appointments are subject to enhanced safeguarding checks.

Lived Experience Inclusion

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment).

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

About Resource Futures

We want to create a future where organisations, people and communities can thrive, and rebalance their relationship with material resources.

Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.

The opportunity

The Partnerships Lead will act as Project Manager for the community strand of Together for Tomorrow, a five-year National Lottery-funded programme supporting grassroots climate action across Devon. Working in close partnership with Libraries Unlimited, you will coordinate delivery across libraries and grassroots groups, supporting communities to develop practical climate initiatives and helping libraries become active sustainability hubs.

You will lead on toolkits, training plans, outreach and focus groups, while also supporting monitoring and reporting. The role blends strategic coordination with hands-on delivery, ensuring the programme is inclusive, locally rooted, and aligned across all partners.

This role sits within the CAG (Community Action Groups) Devon team, a network that supports community groups to take action on reuse, repair, food waste, composting, biodiversity and wider sustainability issues. CAG provides the tools groups need to thrive, including training, resources, and opportunities to connect with others.

What you will be doing

Project, people and partnership management

• Acting as project manager for the community strand of Together for Tomorrow, overseeing planning, coordination, and delivery.
• Building and maintaining partnerships with libraries, grassroots groups, and underrepresented communities.
• Recruiting and line managing the Project Officer, who will be supporting project delivery. Working closely with the CAG Devon team to align community support and delivery models across the network.

Community development and delivery

• Helping new community groups to form and supporting existing ones to grow, diversify, or expand their climate action work.
• Facilitating focus groups and community consultations to shape project delivery and ensure activity is insight-led.
• Delivering a targeted promotion and outreach plan, with a focus on ‘deep dive’ areas and engaging underrepresented communities.

Reporting and learning

• Contributing to the development and implementation of the project’s monitoring and evaluation framework.
• You will lead on monitoring and quarterly reporting (including financial), ensuring that CAG team and wider community partners meet agreed targets.
• Acting as an ambassador for the project, sharing insights and learning to support continuous improvement and knowledge exchange across the sector.
• Carrying out any other duties required of the role.

The essentials

• Strong project management skills, able to plan, coordinate and deliver complex work with multiple partners.
• Excellent communication and relationship-building skills, with the ability to work collaboratively across sectors.
• Experience in community development, supporting new and existing groups.
• Skilled in engagement and facilitation, including focus groups, workshops, or public consultations.
• Strong organisational skills, with experience of balancing coordination with delivery.
• Experience of monitoring and evaluation and producing project reports.
• Comfortable working both independently and as part of a remote team.
• Commitment to inclusive, community-led climate action.
• Able to travel regularly across Devon.

Great to haves

• Familiarity with the CAG Devon network or experience working in community-led climate action in Devon.
• An understanding of the voluntary sector and environmental players across the County, at a strategic and local level.
• Experience developing toolkits, training, or learning resources for community or volunteer use.

Benefits

• Embedded flexi working culture.
• 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.
• Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.
• Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).
• Enhanced maternity and paternity pay.
• Enhanced sick pay.
• Scottish Widows pension plan – the company will match up to 7% of your contribution.
• Group life assurance cover.
• Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.
• Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
• A cycle to work scheme for all and on-site showers at the Bristol office.
• Home and tech scheme – costs at Currys and Ikea spread across 12 months, and up to 10% savings.
• On-site charging points for electric vehicles at the Bristol office.
• Paid professional membership such as CIWM or IEMA.
• An opportunity to become a company member, contributing to decision making and the future direction and success of our business.
• Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.
• Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
• Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.
• Two annual team activity days, each followed by evening socials.
• Green and accessible Bristol office, surrounded by nature, and close to the harbourside.
• Accessible central Glasgow office close to local public transport links.
• An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

Contract:9 - 12 month fixed term contract (maternity cover) 

Salary:£57,500 – £71,000 per annum 

Plus £3,954 London Weighting Allowance if based from our London offices. 

Location:Hybrid from our London offices, with occasional travel to Blue Cross sites as required. Remote working will also be considered. 

Closing date:Sunday 13 July 2025   

Interview dates: See below 

We’re recruiting a strategic, innovative, and commercially minded Head of Veterinary Strategy to lead the design and delivery of sustainable veterinary service models. This pivotal maternity cover role will help shape the future of affordable veterinary care at Blue Cross. 

More about the role

You’ll lead transformational projects across the veterinary directorate, collaborating with internal teams and external partners to expand the reach of our services. From scoping emerging technologies and business growth opportunities to developing flexible pricing models and influencing national strategy, you’ll play a critical part in achieving our ambition to be leaders in pragmatic and efficient veterinary services. 

You’ll develop strategic partnerships and oversee the implementation of innovative digital solutions, ensuring our services are future-ready and accessible to more people and pets. As a key member of the Veterinary Leadership team and wider Blue Cross Leadership team, you'll also nurture a healthy, high-performing culture across the organisation. 

This role offers a rare opportunity to contribute to a truly purpose-led organisation, working at the intersection of animal welfare, healthcare, and innovation. 

This is a full-time position, working 35 hours per week, Monday to Friday, on a 9 to 12-month fixed-term contract to cover maternity leave. The role follows a hybrid working pattern, with a minimum of two days per week in the office and the remainder working from home. Some travel to other sites will be required. We are open to considering remote working arrangements. 

About you

You’re a strategic thinker with experience of leading large-scale service development in a veterinary or healthcare setting. You're confident working at pace and with autonomy, turning insight into action and engaging stakeholders at all levels to bring your vision to life. 

You’re commercially astute, data-led and always thinking one step ahead – driven by a passion for improving access to veterinary care and a deep belief in our mission. With proven leadership experience, you know how to build high-performing teams and implement change across complex structures while staying grounded in compassion, courage, and inclusivity – our Blue Cross values. 

Essential Qualifications, Skills, and Experience 

• Extensive leadership experience across diverse, multidisciplinary teams 
• Deep understanding of large-scale service delivery in a veterinary or healthcare setting 
• Experience of successfully designing and delivering strategic plans  
• Experience of leading change initiatives at scale across complex organisational structures or services  
• Experience of providing high level stakeholder management leading to growth through new business development opportunities 
• Experience of working as part of a senior leadership or strategy team 
• Excellent communication and presentation skills with experience at presenting to boards, public and professional audiences  
• Experience of implementing new technologies or digital developments in service delivery settings 
• Experience with financial modelling and pricing strategies 
• The ability to demonstrate, understand and apply our Blue Cross values 

Desirable Qualifications, Skills, and Experience 

• Qualification in business or strategy management  
• Certified in programme and/or project management methodology (e.g.  MSP, PRINCE2, APMG) 
• Experience in the social sector 

How to apply

Click the apply button below and complete the online application process before the closing date on Sunday 13 July 2025. The interview process will consist of two stages. The first stage will be a competency-based interview held via MS Teams, scheduled between 23 and 25 July 2025. The second stage will take place in person in London on 31 July or 1 August 2025 and will include a presentation task.  

We reserve the right to close this vacancy early should we receive an overwhelming response.

Business Development Officer £32,000 per annum (pro-rata) plus London Weighting if successful candidate is located in London

This role is perfect for someone who thrives on relationship building, enjoys closing deals, and is passionate about supporting a mission-driven organisation. 

The successful candidate will grow 1MM’s community of employers and volunteer mentors and will support the CCO with growing the corporate income stream. 

• Are you energised by hitting targets and building lasting partnerships? 

• Do you love turning ideas into income and conversations into opportunities? 

1MM Business Development Officer main tasks include: 

• Developing, own and executing 1MM’s employer and mentor recruitment strategy 

• Researching and identifying new employer and mentor opportunities - including new markets, growth areas, trends, partnerships, or new ways of reaching mentors. 

• Sourcing enough new mentors (on top of 1MM’s existing base) to ensure 1MM has an oversupply (c.15% higher than demand) of fully trained, location relevant mentors available. This year the target is 1600 mentors and will double per year for the next two years. 

• Building a sustainable growth engine that ensures the pipeline of mentors remains sufficient on an ongoing basis through employer, professional and community networks. 

• Generating leads and cold call prospective employer and mentor partners. Tracking and updating all relationships on Salesforce. 

• Fostering and developing relationships with partners and sponsors so that you can generate repeat mentors as well as finding new opportunities 

• Working closely with 1MM colleagues to handover the mentor relationships to the right people across departments. 

• Supporting the CCO to grow 1MM’s corporate income stream by doing market research and mapping employers who support CSR, ESG, Diversity and Community Engagement strategies.

• Presenting with CCO to potential employer partners, hosting stalls at employer conferences and engaging staff networks. 

• Working with the Social Media and Marketing Executive to identify marketing campaigns and collateral in order to attract and recruit mentors. 

• Meeting all quality assurance KPIs. 

• Providing regular reports on progress related to the role. 

Person Competencies 

This sets out the ten competencies we are seeking for this role.  Please ensure that your CV demonstrates how you meet all of the competencies. In your Covering Letter you should highlight how you demonstrate the essential competencies in more detail. You may include voluntary, unpaid and paid work. 

1. At least 12 months relevant business development work experience (Essential) 

1. Experience of working in a target orientated environment, and to ambitious targets (Essential) 

1. Experience of outreach and engagement to secure employer partners (Essential) 

1. Superb attention to detail. 

1. Excellent relationship management skills, particularly at a senior level. 

1. A demonstrated knowledge of or a passion towards mentoring and social action. 

1. Comfortable with presenting to groups online and in-person. 

1. Comfortable with IT systems in general, specifically the MS365 suite and Salesforce. 

1. Confident and self-motivated with high standards of quality and the ability to stay focused in the face of changing priorities. 

The role offers: 

• The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change.

• A unique opportunity to work across the business, public and third sectors to develop innovative ways of harnessing the potential of young people in the United Kingdom.

• An exciting opportunity to shape a growing organisation.

• Access to an Employee Assistance Programme. 

• Monthly Team Learning and Development sessions to enhance your personal development.

• 15 hours per year volunteering allowance.

Terms and Conditions: This is a full-time role with an initial 6-month contract (continuing subject to funding). This role can be done remotely from within our main regions (Greater London, Greater Manchester, Cardiff City Region), with one day in the office per week if located within 45mins of a regional office location. 

Remuneration and benefits: Salary bracket of £32,000 per annum (pro rata) - London Weighting will apply to those living in London.  Up to 6.5% employer pension contribution and 25 days holiday per year (pro-rata) plus 3 concessionary days over Christmas. 

How to apply 

Application is made by submitting a CV and a Cover Letter through the CharityJob portal.

The Cover Letter should detail why you are interested in the chosen role, why you want to work for One Million Mentors, and how your values match those of our own. The Cover letter should be no more than 1 page of A4.

Applications without a cover letter will not be considered. 

One Million Mentors provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities. 

One Million Mentors is committed to ensuring all necessary steps are taken to protect children and adults at risk from harm. All 1MM staff are expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Any employment with One Million Mentors will be subject to the following checks prior to your start date: 

• A self-disclosure form 

• A satisfactory Disclosure and Barring Service (DBS) check 

• Receipt of satisfactory references 

• Proof of eligibility to work in the UK

Applications should include your notice period and two referees where possible, to be contacted with your permission. 

We will be carrying out rolling interviews for this role so encourage prompt applications to avoid disappointment. The final closing date is 12 noon on Friday 25th July 2025, but we reserve the right to close this application early.  

We regret that we will only be able to offer feedback to shortlisted applicants. 

Are you an accomplished and innovative leader with a proven track record, looking for a unique opportunity to dedicate one day a week to something genuinely exciting and impactful? Do you have extensive experience in the charity or related sectors and a desire to apply your strategic thinking and networks to drive forward pioneering initiatives?

The Good Faith Foundation is seeking an experienced and visionary individual to join the foundation on a part-time basis as a Charity Development Lead. This is not a standard development role; it's designed for someone with significant expertise who wants to contribute strategically and drive innovation within the Foundation. The successful candidate will help the foundation explore new avenues and shape the future direction of our work on specific, high-impact projects. 

This role offers:

• A unique opportunity to apply your wealth of experience to exciting, innovative projects with genuine potential for impact.
• The chance to work strategically on complex societal challenges with significant autonomy.
• The opportunity to make a significant impact on society's most difficult problems with a limited time commitment.
• The chance to collaborate with experienced professionals dedicated to social change at a national strategic level.ch

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom. 

We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.

The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK. 

This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective. 

NB - We reserve the right to close applications early if we receive a high volume of strong candidates.