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Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Group Facilitator (Flourish - Refugee and Asylum Seeker Service)
Reference Number: 285
Salary scale: £27,000 per annum, pro rata
Contracted hours: 30 hours per week, Part-Time
Contract length: Permanent
Working base: Hertfordshire Countywide
Reports to: Senior Groups Coordinator
About the Service
This service sits within our Complex Needs and Community Services and are informal drop-in group for Refugees and Asylum Seekers. The groups centre on improving the emotional wellbeing and mental health of refugees and asylum seekers, providing these individuals with a safe space to connect with peers. To help these individuals engage with diverse creative activities and develop their confidence and self-esteem whilst helping them integrate into Hertfordshire and the UK.
Service Objectives
- To provide advice, information, onward referral and holistic support to clients with mental ill health.
- Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.
Key Responsibilities:
- The purpose of this post is to promote and facilitate our Flourish peer support groups.
- To play an integral role in instilling HMN’s values through the Flourish refugee and asylum seeker service.
- Promoting and facilitating the Flourish groups
- To work as a team.
- To play a key part in the development and delivery of quality of support services.
- Planning and preparing for each weekly session, establishing the session aims, materials required and anticipated outcomes for people attending.
- Ensuring refugees and asylum seekers feel safe and supported within the group.
- Ensuring diversity across weekly sessions for service-users.
- Liaising with translators and booking them where required to meet the needs of the groups.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of application: Ongoing until role is filled.
Interviews: Held on a rolling basis
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Changing Faces is seeking a motivated Health Professional Engagement Officer to join our Services Team.
Health Professional Engagement Officer
Contract: Part-time (0.6 FTE, 22.2 hours per week, ideally spread across 4-5 days)
Salary: £31,742.79 to £33,675.92
Location: Flexible working, mainly home-based, with potential for some work / meetings in London
Travel: Regular travel to deliver talks / attend conferences in the UK + staff / team meet ups
Benefits: 25 days annual leave, plus 8 bank holidays (pro-rata-ed at 0.6 FTE). 6% pension contribution. EAP access
Changing Faces is seeking a motivated Health Professional Engagement Officer to join our Services Team. This exciting part-time role takes the lead in our professional liaison work to educate health and social care professionals regarding the impact of visible difference and raising their awareness of the important work of the charity.
Main purpose of the role
The main purpose is to develop and maintain relationships with HCPs to:
- increase awareness of the impact of visible difference and educate them in how to effectively support patients
- ensure understanding of the Changing Faces service offers and how to access these
- encourage them to sign up to regular updates and news and stay engaged with us.
This will be done by building and retaining relationships with HCPs via NHS departments, organisations and societies within the field of visible difference; finding ways to keep HCPs on our mailing list engaged and interested in our news; and by providing information, meetings, education and talks both in person and online.
We are looking for
- A proven track record of engaging with Health Care Professionals (HCPs) at all levels, in a range of disciplines and building relationships
- Confident, engaging and experienced presenter to a range of audiences – clear, persuasive and authoritative in spoken communication, both online and in person
- High standard of written English, able to write information and presentations clearly, with an understanding of the needs of the HCP audience.
- Proactive, dynamic and innovative in approach, with an ability to be creative, self-supporting, meet deadlines and handle multiple priorities.
- Ability to work effectively, collaboratively, and sensitively with a wide range of senior stakeholders and service users.
- Ability to work effectively, collaboratively, empathetically and sensitively with a wide range of stakeholders and service users
- This role requires willingness and flexibility to travel across the UK and occasional overnight stays.
About Changing Faces
Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.
People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before.
Changing Faces provides unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.
Health care professional (HCP) engagement contributes to two areas in our strategy:
- Greater understanding and awareness among HCPs of the impact of a visible difference on mental health and wellbeing
- Increased awareness of Changing Faces services and increased referrals from HCPs.
Changing Faces wants a future where everyone with a visible difference on their face or body has the confidence, support and opportunity to lead the lives they want.
This role is part-time (0.6 FTE, 22.2 hours a week), ideally spread across 4-5 days and requires a highly flexible, motivated individual, with a passion for presenting and building relationships around the UK. We are looking for a start date around mid-August 2025.
Closing date: Please apply by 1pm, Wednesday 4th June 2025.
Interviews: Expected to take place on Wednesday 11th June and Thursday 12th June 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an enhanced DBS / PVG Scheme check, with adult’s and children’s barred lists.
No agencies please.
Providing support and promoting respect for everyone with a visible difference.