About the Role
Are you someone who thrives on helping others, solving problems, and making a tangible difference in people’s lives? We’re looking for a committed and empathetic Student Advisor to join the Advice Service team at the University of Manchester Students’ Union (UMSU).
In this vital role, you’ll provide free, independent, and confidential advice to students across a range of key areas. Whether it’s supporting someone through an academic appeal, navigating complex housing issues, managing financial hardship, or dealing with personal challenges, your role is to ensure students feel heard, informed, and empowered to take the next steps.
You’ll be part of a small, dedicated team working in a busy, varied environment that puts student wellbeing at the heart of everything we do.
Key Responsibilities
- Deliver One-to-One Support: Provide impartial, confidential advice on academic concerns (appeals, complaints, disciplinaries), housing issues, financial support, and personal or welfare-related challenges.
- Support in Crisis: Offer guidance and emotional support to students experiencing difficult or distressing circumstances, such as mental health issues, harassment, or financial insecurity.
- Create and Share Resources: Develop accessible self-help materials (articles, videos, workshops) to empower students and reduce reliance on one-to-one services.
- Promote the Service: Take part in outreach activities, including campaigns, events, and training, to raise awareness and improve access to advice and support.
- Track and Report Issues: Use our case management system to record casework clearly and securely, and help monitor trends in student issues to inform future campaigns.
- Collaborate and Contribute: Work closely with colleagues across UMSU to support key periods like Welcome Week and elections, contributing to a supportive and inclusive student experience.
See the full role profile including the person specification for more details.
Registered Charity 
101 - 500
The client requests no contact from agencies or media sales.
Thank you!
Foothold Communications Officer
Salary: £18k (£30k per annum pro rata)
Period of appointment: This is a permanent contract.
Location: Remote/homebased
Part time: 21 hrs a week
Like many benevolent fund charities, Foothold has a small staff team, but our impact is mighty!
We’re looking for someone who enjoys variety and takes pride in their work to join our flexible, remotely-based team as our new Communications Officer.
Hearing the challenges that the individuals we support are facing keeps us focused. As Communications Officer, you’ll play a key role in communicating the support our charity offers the engineering community, while also engaging our supporters by bringing our community’s stories to life.
We’re redefining relationships with long-standing communications partners, building new relationships, and building our presence across new platforms and communities.
As Communications Officer, you'll be pivotal in making sure our voice is heard through regular communications, and delivering our impact report and annual report.
We find creative ways of working as a team and look to showcase the individual talents and personalities that people bring to their role. At Foothold, you’ll have the opportunity to showcase and develop your skills across digital design, video and copy.
We encourage our team to be all-rounders, and you’ll be working closely and collaboratively with our Communications and Digital Events Officer, Digital Marketing Officer and fundraising colleagues to produce regular, engaging content.
This is a great opportunity to join a small, talented, and committed team as we test the best ways of engaging different parts of the engineering community, and how that engagement may evolve over time. You’ll help us evolve our communications and PR output, and in turn we’ll provide you with the support and autonomy to grow your skills.
We’re confident that you’ll enjoy working alongside the wider team and look forward to hearing from you.
Organisational benefits
· 32 days per annum annual leave plus Bank Holidays (plus office closure between Christmas and New Year)
· Flexible working arrangements
· Organisational commitment to training and development.
· SIPP pension with up to 9% employer contribution (subject to individual contribution)
· Life insurance and access to Smart Health services (AIG)
· Cycle to Work and Tech Scheme, childcare vouchers.
· Associate membership of the IET for one year paid for by Foothold, and access to Foothold services
If you have any further questions about the role, please contact our Head of Business and Volunteering Beverley Archer.
Informal Conversations: these can be arranged with the Jonny Rudge, Head of Fundraising and Communications, between the 3rd and 5th of June 2025
Closing date: applications should be submitted by 4pm on Friday 6th June 2025
Interviews will be held on Monday 16th June 2025 on Teams.
For more information about Foothold please visit our website
The client requests no contact from agencies or media sales.