Senior Researcher Jobs in Westminster, Greater London

Job Title: Senior Tenancy Officer
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR - This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Salary: £41,757.45 per annum
Contract: Permanent

Requirements
We are looking for a confident, people-focused individual with great interpersonal skills for this busy Senior Tenancy Officer role.

This is a new role and an exciting opportunity for an experienced Housing Management professional to join our team of Tenancy and Customer Service Officers.

You will bring your knowledge and experience of providing a generic housing management service with a focus on dealing with anti-social behaviour and all other forms of tenancy management. You will be required to train, develop and motivate 2 customer service advisors responsible for supporting the Tenancy team which includes Outreach & Support and Specialist Housing Officers.

You will work closely with the Housing Manager to develop the service through improved policies and processes while helping to support and achieve our organisational objectives.

Some of the key responsibilities of the role include:

• Management and delivery of wide range of housing management casework to include the preparation and representation of ISHA in court action.
• Recruitment, training, and continuous development of 2 Customer Services Advisors (Tenancy).
• Research and drafting of policies and procedures to support the housing management service.
• Deputise for the Housing Manager

About You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient and customer-focused service to our residents and colleagues. This is a busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring they deliver a service to residents that enables them to flourish in their homes and communities.

You don’t need to have managed staff before, but you will need an awareness of the employer’s responsibilities and good practice in staff management. You should have experience of delivering a housing management service from the start of a tenancy through to the end and everything in between (excluding income recovery). This role would suit an experienced, high performing Housing Officer seeking your next step on your career path.

You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.

Other information

About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do apply.

Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits. We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Deadline: 9:00am on Tuesday 21 May 2024
Interview: Monday 27 May 2024 in person at 102 Blackstock Road.

Interested?

If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.

No agencies please.

About Us

Fundraising and Supporter Development (F&SD) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. 

Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.

We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations. 

We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world, we live in.

More on King’s College London

King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.  Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas: 

· Educating the next generation of change-makers

· Challenging ideas and driving change through research

· Giving back to society through meaningful service

· Working with our local communities in London

· Fostering global citizens with an international perspective.

About the role:

We are looking for two exceptional Senior Philanthropy Managers – Health to join our Fundraising & Supporter Development (F&SD) team to significantly increase philanthropic income for health fundraising priorities across King’s College London (KCL). The roles will focus on major gifts (£100k - £3m gift level) to raise funds in support of the Faculty of Life and Medical Sciences (FoLSM) and the Faculty of Nursing, Midwifery and Palliative Care (NMPC).

There are two posts available (full time - 35 Hours per week) on Fixed Term Contracts until August/September 2025. We welcome applications from those seeking part-time and flexible working - minimum of 0.8FTE.

F&SD has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

Closing date: 28 May 2024.

To apply, please click “Apply Now”.

We’re looking for an experienced, confident and articulate Corporate Partnerships Senior Executive to help us generate income from a portfolio of corporate partners which deliver or exceed our budgeted income.

To lead on our new business agenda, to enable the team to grow and diversify corporate income streams.

Corporate Partnerships Senior Executive (1 year fixed term contract maternity cover)
Type: Full-time (35 hours a week)
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £41,260 - £43,735 per annum plus excellent benefits 
Salary Band: Band F2

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

Please note this is a 1 year fixed term maternity cover contract.

This is a great opportunity to build on your experience within corporate fundraising.

Your key responsibilities include (but are not limited to):

• Delivering income at or above the agreed budget level from corporate relationships and activities as agreed within the annual budget and business plan
• Leading on identifying and securing new business and establish a strong pipeline of prospective corporate partners, that will deliver six figure income targets year on year
• Creating effective cases for support on our work and impact
• Contributing to our overall income generation and implementation of the Corporate Partnership team’s objectives
• Contributing to a positive working environment in which equality and diversity are valued and colleagues are enabled to do their best
• Accurate reporting on key activities, income and expenditure

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Tuesday 28 May 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• New family-friendly benefits, including paid leave:
• In the event of miscarriage or still birth 
• To support fertility treatments
• For antenatal appointments for both parents
• Cycle to work scheme 
• Death in service scheme 
• Health cash plans to help offset the cost of health care for you and your family 

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

This year is an exciting year as the Trust launches its new ten-year strategic plan. Bumblebees are in crisis and we are leading the fight to secure their future.

Guided by the latest science we carry out research, influence environmental policy and conserve and create bumblebee friendly habitats. We inspire people and organisations to take action for our precious bumblebees, working together to help them thrive.

To help deliver this mission, you will be a motivated, resilient self-starter with a can-do attitude. An excellent and engaging all-round communicator, you will enjoy a busy role developing and maintaining effective relationships with internal and external stakeholders; solutions-oriented; and able to deal with challenges and change.

You will have a keen eye for detail, an organised approach to your work, with ability to work to strict deadlines and an ability to enthuse people about the plight of our furry winged warriors.

Your primary role will be to work closely with the fundraising, conservation, science and engagement staff and external partners to identify and develop projects.This involves identifying and securing project funding through lottery, trusts and foundations alongside nurturing unrestricted income for the Trust’s work from grant making trusts and foundations.

Please refer to the job description and person specification for more details of the role.

This is a full-time, permanent position homebased or at the Trust’s offices in Stirling.

The Trust recruits, employs, trains and promotes regardless of race, religion, colour, national origin, gender, disability, age, and other protected status.

At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision – to reverse the decline in bumblebees, through the hard work and dedication of our passionate and creative employees.

Working within the IT Department, the Senior Support Analyst is the primary resource responsible for advanced 3rd line support of our systems, infrastructure, and networks. This covers both troubleshooting complex issues as they arise, as well as handling system implementations, maintenance, and configuration changes. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. In particular you will be responsible for the management of the broader Somerset House wired and wireless networks, resolving network issues, configuring switching, routing, and firewalls. You will lead on the provisioning of IT infrastructure for events and be responsible for the onboarding and continued service delivery of IT and communications services in resident offices and member spaces.

You will work across a range of technologies and systems, from desktops to server to SaaS, maintaining ownership of support cases and project work from start to finish. Additionally, the role will participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities.

Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture  - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. 

What we are looking for:

• Advanced management, maintenance, and configurations of our large site wide network, and to be the point of escalation when there is a service delivery issue. The Cisco Meraki network consists of over 6,500 wired data ports, 335 wireless APs, 179 switches, and carries up to 7,000 clients a day.
• Advanced management, maintenance, and configurations of our additional infrastructure including our on-premises server estate, hybrid Active Directory, Microsoft 365 tenant, and various SaaS solutions.
• Plan and configure complex IT connectivity and other services (including wired connections, wireless connections, and VoIP telephony) across all tenanted spaces, including those areas occupied by the Trust.
• Plan and configure complex IT connectivity and other services (including wired connections, wireless connections, and VoIP telephony) across all event spaces as required by specific event requirements. This includes large scale public events run by the Trust with up to 3,000 audience members, and private hire events from our commercial events clients.
• Deal with and resolve escalations from the Support Analysts for residents, members, event partners, and Trust IT support issues and requests, ensuring that services are provided to the agreed standards.
• Resolve all reported IT issues in a professional and timely manner, documenting all activity on the service desk ticketing system, conforming to SLAs, and adjusting priorities to deal with urgent issues and requests.
• Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution. Escalations to external vendors are rare and it is expected that almost all cases would be resolved inhouse.
• Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems as required.
• Research, project manage, and implement new solutions, security features, adaptations, and upgrades to IT services, working closely with colleagues to advise on changes for all future developments. Ensure that technical solutions are clearly defined and documented for the requirements of the intended client base.
• Hand over projects in a timely manner, with all operating and maintenance documentation in place.
• Undertake the training of others as required and document any processes or systems that are out of date or currently do not have documentation.
• Participate in the procurement of IT services, hardware, and software, providing specifications and contributing to tender documentation.
• Familiarise yourself with existing systems, processes, and policies, and look to improve these wherever possible. Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
• Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
• Where required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage. 

There may be times when you are expected to undertake other duties that may be asked of you from time to time. 

Skills, knowledge & expertise required for the role:

Experience:

• 3rd line level networking concepts and hands-on management including VLAN, IP, DNS, DHCP, Firewall ACLs, routing, RADIUS, NAT.
• 3rd line level of Windows Server, Active Directory, Group Policy, Microsoft Hyper-V, Mimecast, Office 365, and Azure, including line support and configuration.
• 3rd line level, supporting and installing standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, and various SaaS solutions) and operating systems (Windows 10/11, Windows Server 2012/2016/2019/2022, some Mac OS) 
• Supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
• Cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
• Working in an IT service desk or team, ideally within a serviced/managed office environment.

ITIL Foundation certification, Cisco or Cisco Meraki, and technical Microsoft qualifications are desirable. 

Skills:

• Exceptional knowledge of network infrastructure, both wired and wireless.
• IT solution implementation skills across multiple technologies, from the initial proof of concept to the final solution delivery and signoff.
• Strong communication skills with the flexibility to deal with a varied customer base.
• Coaching or training end users in technical expertise.
• Knowledge of VoIP telephony.
• Knowledge of spam filtering software and configuring policies
• Knowledge of system backups, for example, Microsoft Azure Backup Service.
• Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura. 

Benefits to working at Somerset House

Mental Health & Wellbeing

• Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed
• Mental health support and guidance from our in-house trained Mental Health First Aiders 
• Hybrid working based on having 3 days in the office per week (pro rata if part-time)
• Contribution towards eye tests and glasses
• Trust life insurance scheme 

Holiday

• Enhanced annual leave – 25 days plus bank holidays (pro rata)
• Birthday leave - additional day leave on or within a week of your birthday
• Extra day off - to celebrate anything of your choice

Other Leave

• Sick leave – 20 days full pay, followed by 20 days half pay (pro rata)
• Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependen
• Enhanced maternity pay

 Pension

• 8% employer pension contributions
• No minimum requirement for employee contributions
• Option for salary exchange
• Interest-free loans
• Season ticket loan
• Cycle to Work scheme

Discounts, offers and free stuff

• The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites
• Discounts in Somerset House cafes and restaurants
• Discounts with various high street retailers and restaurants
• Discount to local leisure centres

About Somerset House Trust

Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.

Our Commitment to Anti-Racism, Diversity and Inclusion:

Somerset House is open to all and we value the unique skills of everyone.  Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background. 

Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here.  We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society. 

With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.

We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start.

Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.

About us

We are UCL: a diverse community with the freedom to challenge and think differently. From cancer research to climate change, dementia to social inequality, the world is facing huge challenges and we're determined to solve them.

There has never been a more exciting time to join the Advancement office as we plan for our biggest ever fundraising and engagement campaign and support the delivery of the bicentennial programme in 2026. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.

Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.

About the role

The Senior Event Manager is a pivotal new position within the Advancement team. You will play a leading role in planning, executing, and overseeing events and experiences which will not only build momentum towards and launch UCL's next fundraising campaign in 2026, but will also maintain stakeholder engagement with the campaign during its duration.

Globally, you will build and deliver a programme of insider and teaser experiences, launch events, tours, reunions, and gatherings around campaign themes. This will involve travel to regions where UCL builds important philanthropic relationships, including countries in East Asia, North America, Europe, and the Middle East, approximately 2-4 times per year.

We are happy to consider applications to work on a part-time, flexible and job share basis wherever possible (minimum 0.8 FTE - equivalent of 4 days per week, stated salary to be pro-rata).

This role is eligible for hybrid working with a minimum of 20% on site.

To find out more about the role, please contact Emma Hallett, Interim Director of Alumni & Supporter Experience,

Please use the attach cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification.

For more information about UCL Advancement, please visit:

About you

We are looking for a candidate with significant experience in event planning, management, and delivery with a focus on high-networth and high-profile audiences. Who has executed an events and experiences strategy that deepens external and internal stakeholder relationships in a complex landscape. Do you have excellent interpersonal and relationship building skills with the ability to be flexible and adaptable to manage conflicting priorities? Then please be in touch to find out more.

We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.

Parkinson’s is the fastest growing neurological condition in the world. It affects 153,000 people in the UK and currently there is no cure. 

We’re recruiting for a Senior Individual Giving Officer to join our team. We proudly raise money to help improve life for people with Parkinson’s and the people in their lives. Our work helps to fund everything from promising research, to providing personalised support for everyone with Parkinson’s, to campaigns fighting for better support for people with Parkinson’s and their loved ones.

About the role

You’ll be working on direct marketing campaigns and leading a strategic area of fundraising, to engage and inspire people to donate. And you’ll make it as easy as possible for supporters to choose the way they want to give. You’ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5 million. 

Focusing on high volume donations under £1000. We use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution. 

What you’ll do

• Support the Individual Giving Manager to help set strategic objectives, monitor income and expenditure and use database analysis to inform the individual giving programme.
• Plan, create and manage direct marketing campaigns, both online and offline, and lead a strategic area of fundraising to secure donations
• Work with the Individual Giving Officers, delegating work and championing their development. There may also be an opportunity to line manage an Individual Giving Officer.
• Monitor income and expenditure budgets and use database analysis to inform and improve the direct marketing programme.

What you’ll bring

• Strong experience of managing Individual Giving or direct marketing activity with substantial income and expenditure budgets.
• Proven success in donor or customer acquisition and retention through direct marketing.
• Strong track record of managing external agencies and suppliers.
• Some experience of using CMS and email platforms, ideally Marketing Cloud

Sounds like you? We would love to hear from you. 

Whilst this is advertised as a full time position, we are committed to being flexible in our roles and would consider part time working and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.

Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.

Interviews will be held w/c 3rd June 2024

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We are looking for a proactive and passionate individual with a strong background in digital marketing and fundraising to help us bring rivers back to life.

Our rivers face more threats than ever. SERT’s Working with Communities Team educates and engages local communities and other stakeholders who have the power, influence (and money!) to help make our rivers thrive again.  This role will play a key part in making this happen by helping us reach more people from a wider range of audiences, and connecting them to the issues facing rivers, the solutions that will make a difference and by raising our profile in the expert delivery of them.

This new role within our Working with Communities Team will develop and implement a digital strategy to amplify and support SERT’s presence through increased brand profile, supporter acquisition and engagement and donated revenue. This will involve creating and managing online marketing and fundraising campaigns for the Trust across our digital platforms that grow support for our mission, generate income, reach new audiences and promote the value of the South East’s rivers.

The role will refine the Trust’s existing supporter journey to increase donor revenue making use of its established channels (organic social media, newsletter, website) as well as researching and implementing new channels such as paid advertising, SEO, online campaigns (including crowdfunding) and new social platforms.

You will also find creative and compelling ways to talk about our work, share case studies and successes and make our website the go-to resource for expert and inspiring information about rivers and how to help them.

The ideal candidate would have a background in marcoms and fundraising for non-profits, be a compelling storyteller, and be highly confident and competent in digital communications.

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

JOB DESCRIPTION AND PERSON SPECIFICATION

Responsible to

Area Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, full-time

Salary

£26,750, plus OTE Bonus

Location

East Sheen

 

Role Responsibilities:

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Area Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety

Leadership - Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.

Management - being part of Vision Foundation

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Vision Foundation’s safeguarding policies.

Other

· Required to adhere to Vision Foundation’s vision, mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Our client, a leading London university, is looking to appoint a temporary Research Manger to lead on bid development and submission in an HSS school. The post holder will provide high level professional advice and support to the ongoing development and implementation of School research strategies and innovation activities for your allocated School.

This is a FTC, running until the end of January 2025 in the first instance. This is a hybrid role, with 3 days on site in east London.

Some key duties and responsibilities:

• Manage systems for data management and analysis, including analysis and modelling scenarios for REF, KEF, impact and other purposes as required, as well as develop and maintain systems independently to record and manage research data for reporting as required.

• Contribute to the development of the School/s’s research and impact strategy, working proactively with senior academics to enhance research activities and foster impactrelated activity.
• Manage and report on the financial sustainability of research projects including research funding activity on awards and highlight potential risks, ensuring compliance with financial procedures and funder expectations.

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

SENIOR STRATEGIC EVIDENCE & ENGAGEMENT MANAGER

Salary: £50,000 - £54,000 per annum

Reports to: Head of Strategic Evidence

Department: Policy, Information and Communications

Location: Stratford Office, London, w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate.

Employment type: 12 month fixed-term contract / secondment

Working hours: 35 hours per week

Closing date: Sunday 26 May 2024, 23:55

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.

We are looking for a Senior Strategic Evidence & Engagement Manager to join our team. We need you to accelerate our impact by driving the translation of early diagnosis, treatment and innovation evidence into policy and practice, through planning, delivery and oversight of a comprehensive, proactive content and comms plan across a range of health professional and health system audiences and channels.

What will I be doing?

• Driving the development of our early diagnosis, treatment and innovation content and resources for a range of health professional and health system audiences, making the most of what we know and have and ensuring key messages are reaching our audiences and having an impact

• Developing and overseeing the delivery of an internal and external content plan, profiling Cancer Research UK's thought leadership across different areas of the cancer pathway and facilitating the translation of evidence into policy and practice

• Building strong relationships with key content, audience and communications teams in both the development and delivery of the plan

• Maintaining oversight of resource development, such as those aimed at health professionals, and ensuring a strategically-relevant and impactful portfolio of content and resources

• Liaising with evidence and health system engagement teams to identify and drive opportunities to support health systems audiences across the cancer pathway, bringing creativity, insight and positivity to the task

• Leading on the review and design transformation of our existing health professional webpages

• Managing communications on behalf of the Strategic Evidence team to key audiences, both internally and externally

• Contributing to content sign-off with a focus on impact, accessibility, tone of voice and design

• Developing and managing direct reports, including setting clear development objectives and appraising performance.

What skills are you looking for?

• Expertise in health/public health coupled with sufficient breadth of understanding of other areas to hold credibility with others in policy and research communities

• Ability to assimilate complex information and extract key takeouts quickly

• Excellent verbal and written communication skills, attention to detail and ability to articulate complex quantitative and qualitative information in a clear and accurate manner

• Ability to tailor content and delivery for different audiences and needs to ensure greatest impact

• Excellent interpersonal and relationship management skills, with the ability to build strong networks and partnerships with stakeholders at all levels

• Strong influencing and negotiation skills and confident, credible delivery of complex information

• Strategic and creative thinker, able to identify and capitalise on opportunities across the cancer pathway and proven ability to translate this into operational plans

• Strong planning and organisational skills and ability to work well under pressure and manage multiple priorities, many with fixed deadlines

• Strong line management experience.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We review pay annually and aim to recognise individual performance and achievements.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

About the role

(For further details regarding the role and specific qualifications required, please consult the Job Description.)

Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with frontline Indigenous Peoples and other communities in the fight against tropical deforestation, biodiversity loss and climate change.

We are looking for a Head of Operations & Compliance to join our growing team, offering a unique opportunity to contribute to a unique values-led, solutions-orientated organisation.

Reporting directly to the Executive Director and serving as a vital member of the Senior Management Team (SMT), you'll oversee regulatory compliance, optimise internal and operational systems, manage risks, execute operational plans, and embody our organisational values. This multifaceted role encompasses leadership, strategy, and staff management, as well as an awareness of the needs of a small but growing charity.

 

Person specifications

We seek a dynamic individual with a minimum of five years of senior operations/compliance experience, demonstrating strategic thinking, strong governance and regulatory knowledge, and operational leadership and management skills.

Candidates should possess excellent communication and collaboration skills, exhibit multitasking and strong organisational abilities, demonstrate adaptability and proactive problem-solving skills, and pay meticulous attention to detail.

We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.

Are you a dynamic and experienced Research Manager? Now is the time to join our Prospect Research Team.

If you have a proven track record of building positive relationships in teams, especially working with fundraisers to manage their portfolios of prospects and donors, this role is for you. You'll be part of a team providing a critical function to the high value and corporate partnerships teams and be an ambassador for new and innovative ways of working.

We're looking for someone who can help embed best practice, provide a high quality and meticulous service, be proactive and share new ideas and is comfortable providing and using insight and making data-driven decisions.

In this role, you'll use your outstanding research skills, great verbal and written communications skills, knowledge of the external environment. You'll have an adaptable and innovative approach to work, solving problems and working both collaboratively and independently as required.

You'll be reporting to the Senior Manager Prospect Research and working alongside the Prospect Researcher in delivering our high-quality research service to our high value and corporate partnership teams. You'll also take a leading role in managing some of the research projects, such as sector work, network mapping, and prospect identification.

Working as part of a multi-disciplinary Relationship Development Team, you'll develop our core services and adopt a test and learn approach for our key stakeholders.

The post is full-time and permanent, working 35 hours a week. It's hybrid, so can be based in London or from elsewhere and involve homeworking with some travel for team meetings and planning days, often in London.

This is an exciting opportunity to develop your career with a team dedicated to providing excellent service and engaging a wide variety of supporters to ensure all blind and partially sighted people can live the life they want to lead, without limits.

We're involved in fundraising for a diverse range of projects to support our customers, from mental health projects, to eye care support, reading services, employment and training support, new technologies, and much more besides.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

If you are having trouble applying online or would like more information, please contact us on .

If you would like to apply for this great job opportunity, please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form.

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

Harris Hill are delighted to be partnering with National Eczema Society in their search for a Research Engagement Lead.

Location : Camden, North London. This role gives you the opportunity to work from home three days a week.

Salary : £40,000

National Eczema Society is the UK charity dedicated to making life better for people with eczema and their families. As a relatively small and agile organisation, they punch above their weight and have big ambitions.

As Research Engagement Lead you will lead on medical research and patient research engagement for the Society.

This is a new role at National Eczema Society and demonstrates the charity's commitment to growing their support for eczema research. There is considerable scope for the postholder to shape the way the Society supports eczema research in the future. They have an ambitious strategy, including establishing a research grant programme and creating an 'Experts by Experience' patient panel to ensure research engagement drives the change people with eczema want most. The postholder provides the principal channel of communication and advice between the charity and the eczema research community.

The successful candidate will have experience of research grant administration and a background working with patients and supporting the involvement of patients and carers in research. You must be confident communicating complex science to a broad spectrum of people (ranging from researchers to the general public), be able to plan, budget and monitor grant award expenditure and be comfortable taking decisions and responsibility.

If you have strong research experience (in a research environment in academia, the charitable sector, or similar), enjoy working in a small team and are proactive, organised, rigorous and like variety, then please do get in touch!

If you would like to receive further information, including the full job description and how to apply, please send your CV to Lizzy Clark at Harris Hill via the apply button.

Closing Date: Monday 15 th April by 9am

Harris Hill Charity Recruitment Specialists operate an equal opportunity policy and commits to treating all candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.