Senior resourcing partner jobs
At Headway, our mission is simple: Improve life after brain injury.
Every 90 seconds, someone in the UK is admitted to hospital with a brain injury. Our job is to support survivors and their families from the moment brain injury strikes – and to do that, we need your help and expertise!
We’re seeking a determined, values-driven Director of Fundraising to drive income generation across several different disciplines, helping to ensure we can continue delivering vital support to people affected by brain injury.
This role isn’t just about setting strategy; it’s about being actively involved in in a hands-on capacity as you build relationships and lead fundraising efforts across community, individual giving, corporate partnerships, events, legacies and trusts fundraising.
You will also oversee and support the Head of Retail, ensuring that income from our charity shops contributes effectively to the organisation’s overall financial sustainability and growth.
As a member of the Senior Leadership Team, you will also have the opportunity to shape Headway’s future and contribute to key decisions across the charity, including working with trustees and contributing to board meetings.
Key areas of accountability
- Develop, maintain, and evolve a multi‑year fundraising strategy (3‑5 years) aligned with Headway’s strategy, priorities, and risk appetite.
- Lead the development and delivery of income generation plans across all fundraising channels (retail, individual giving, corporate partnerships, trusts and foundations, events, legacies, and community fundraising), translating organisational objectives into clear annual targets, growth strategies, and actionable fundraising plans.
- Personally lead on key fundraising initiatives, cultivating and stewarding donor relationships while overseeing a diverse portfolio of fundraising activities.
- Use data-driven insights to evaluate performance, inform strategy, and identify opportunities for growth.
- Manage and inspire a fundraising team, fostering a culture of innovation, accountability, and professional development.
- Oversee the Head of Retail and ensure the effective operation and strategic development of Headway’s charity shops.
- Monitor fundraising performance and report on progress to the Chief Executive and Board of Trustees.
- Play an active role within the Senior Leadership Team, contributing insight and expertise on income generation, fundraising performance, risk, scenario planning, and resource allocation, while working closely with colleagues to support decision-making and drive organisational priorities.
- Act as a key ambassador for the organisation, representing its mission and values to external stakeholders, partners, and donors.
About you
We’re looking for an experienced fundraiser who has performed at a director level or equivalent, ideally at a charity with a UK-wide reach.
You will be able to nurture and develop the fundraising team, building a strong culture in line with the organisation’s values, and motivating others to achieve shared goals by using your working knowledge of various fundraising disciplines.
You will be a skilled communicator, able to build relationships with and instil confidence in internal and external stakeholders including donors, supporters, and colleagues.
You will be confident and proficient in using CRM systems and fundraising platforms to manage supporter data, analyse performance and support donor engagement with data-informed decision making.
And you will be able to combine a strategic and analytic mindset with proactive, hands-on fundraising.
Benefits
- You will be automatically enrolled into the People’s Pension. This is based on your contribution of 5% and with Headway UK contributing 3%. For every 1% you increase above this, Headway UK will increase its contributions by 1% up to a total maximum of 6%.
- We offer 25 days’ annual leave, plus bank holidays, rising incrementally after two years to a maximum of 30 days. We also offer a range of special leave entitlements.
- Access for you and your immediate family members to an employment assistance programme offering life support, legal and medical information, and counselling services.
- Death in service benefit of two times your salary.
Closing date for applications: Wednesday 5 November 2025
First interview: Wednesday 12 November via Teams/Zoom
Second interview: Monday 17 November in Nottingham (NG6 8SF)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Fundraising will lead all fundraising activities, overseeing the full spectrum of income generation to support our mission of empowering young people through football and education. This is an extremely exciting opportunity for the successful candidate to lead on fundraising for an organisation which has barely scratched the surface of the fundraising landscape. There is autonomy over the direction of travel with a lot of support from the CEO on ideas and future programmes.
KEY RESPONSIBILITIES
· Strategic Fundraising Leadership
o Develop and execute a comprehensive fundraising strategy to grow income across all streams, aligning with the Foundation’s goals.
o Set long-term targets for income growth, monitoring progress and adapting strategies to capitalise on emerging opportunities.
o Act as a key ambassador, representing the Foundation at senior-level meetings with funders and corporate leaders to secure support.
· Trusts, Foundations, and Statutory Funding
o Lead on securing multi-year grants from major trusts, foundations, and statutory bodies, producing compelling applications and stewardship reports.
o Manage a portfolio of high-value trust relationships, cultivating new leads and ensuring personalised engagement to maximise funding.
o Oversee statutory funding bids, including government departments and local authorities, to support programme.
· Philanthropy, Major Donors, and Individual Giving
o Build and steward a portfolio of major donors and philanthropists, networking to identify prospects and delivering tailored proposals to secure gifts.
o Develop individual giving campaigns, including digital appeals and supporter journeys, to grow recurring donations and engage a broader donor base.
o Foster long-term relationships through personalised stewardship, ensuring high levels of donor satisfaction and retention.
· Corporate Partnerships and Brand Collaborations
o Secure corporate partnerships for sponsorships, employee volunteering, and content production, leveraging the Foundation’s football focus to attract partners.
o Collaborate with the marketing team to align corporate engagement with brand visibility and impact storytelling.
o Negotiate and manage partnerships that provide financial support, in-kind contributions, or co-branded initiatives to enhance programme delivery.
· Events and Community Fundraising
o Plan and oversee fundraising events, such as corporate football tournaments, charity matches, and supporter evenings, to raise funds and build engagement.
o Manage event logistics, budgets, and partnerships to ensure successful delivery and measurable ROI.
· Digital Fundraising and Innovation
o Support digital fundraising strategies, including online campaigns, social media appeals, and email marketing to grow donor acquisition and retention.
o Champion the use of AI and new technologies to optimise fundraising processes, such as personalised donor communications and data analysis.
o Ensure robust data management in CRM systems to track donor interactions, compliance with GDPR, and fundraising performance.
· Team Management and Cross-Team Collaboration
o Work with programme delivery, marketing, and operations teams to create compelling propositions and gather impact data for fundraising materials.
o Ensure all fundraising complies with legal, ethical, and governance standards, mitigating risks and upholding transparency.
· Safeguarding
o Ensure all fundraising activities, events, and donor engagements comply with the Foundation’s safeguarding policies, including DBS checks and risk assessments.
Person Specification
· Essential Skills and Experience:
o Proven track record of securing significant funding across multiple streams, such as trusts, statutory bodies, philanthropy, corporates, and events.
o Experience leading a fundraising team, with strong people management and mentoring skills.
o Exceptional written and verbal communication skills, with the ability to produce compelling proposals, reports, and pitches tailored to diverse audiences.
o Strategic thinker with demonstrated success in developing and implementing fundraising strategies to achieve income growth.
o Strong networking and relationship-building abilities.
o Knowledge of fundraising regulations, governance, and compliance, including GDPR and ethical standards.
o Proficiency in CRM systems, data analysis, and digital fundraising tools.
o Passion for the Kinetic Foundation’s mission, with an understanding of challenges faced by disadvantaged young people in London.
o Commitment to safeguarding and promoting the welfare of young people.
· Desirable Skills and Experience:
o Experience in sport-for-good or youth-focused charities, particularly with football-based programmes.
o Knowledge of AI and digital innovations in fundraising.
o Track record of managing high-profile events or brand partnerships.
o Familiarity with London’s philanthropic and corporate landscape.
· Personal Attributes:
o Ambitious and proactive, with a growth mindset and commitment to continuous learning.
o Collaborative and supportive, able to inspire teams and build positive relationships.
o Resilient and calm under pressure, with strong organisational skills to manage multiple priorities.
o Ethical and transparent, with a focus on delivering measurable impact.
We use football to engage and inspire young people, so that they are empowered to complete post-16 education and achieve their full potential.
The client requests no contact from agencies or media sales.
Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities.
You will support the design, delivery, evaluation and resourcing of projects, by providing high-quality support and co-ordination as a member of several project delivery teams. This is a multi-faceted role, with opportunity to grow and develop. You’ll work across the organisation, involved in many different projects and collaborating with colleagues across the team. We would particularly welcome candidates with experience or an interest in energy advice, health inequalities, community research and supporting underserved communities and organisations.
You will be self-motivated and committed to delivering results in order to solidify Action Hampshire’s reputation as a trusted and impactful deliverer of funded projects and services. You will be committed to Action Hampshire’s values and have an understanding of, and an empathy with, the culture and values of the VCSE sector.
Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues, communities and partner organisations. There may also be opportunity to work on other innovative Action Hampshire projects. In this role you will be able to grow valuable experience of the voluntary sector and know you are making a real difference to people and communities across Hampshire.
There has never been a more exciting time to join our talented, expert and friendly team. Our senior leadership team is working to embed our new culture and ways of working, driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability.
We work collaboratively in support of strong, connected and equitable communities.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London
Assessment Centre: 10th of November in-person at our London Centre
Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.
Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress. Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.
Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars. Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.
You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits. However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.
At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too. Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.
Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.
Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Ready to lead bold, place-based change in Bradford?
This is your chance to shape one of the UK’s most ambitious community-powered initiatives—Act Locally.
We’re looking for a dynamic leader who thrives at the intersection of strategy and grassroots action. You’ll connect schools, services, and communities to co-create solutions that improve life chances for children and families.
This role requires someone who thrives in fast-paced, evolving environments and brings a ‘start-up’ mindset to working in a small but ambitious team. You’ll be equally comfortable facilitating strategic conversations with senior leaders and rolling up your sleeves to support grassroots initiatives in local neighbourhoods.
Why Join Us?
Because you want to be part of something bigger. We are a collective impact charity driving long-term change across Bradford by focusing on what matters most—children’s education, health, and future opportunities.
This is a rare opportunity to help shape the future of a growing charity at the heart of one of the UK’s most ambitious place-based partnerships. You’ll bring your skills and personality into a close-knit team with big ambitions and a powerful network of partners.
As we move to scale-up, this role offers the chance to influence strategy, build deep relationships across sectors, and be part of a story that’s bigger than any single programme. If you're energised by complexity, creativity, and community, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Hybrid with regular travel across Scotland, Northern Ireland and occasionally beyond.
Status: Permanent
Salary: Band 8b, £65,241 - £75,441, per annum, dependent on experience, plus 5% Scotland Fringe Allowance (if based in Scotland)
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.
________________________________________________________________________________
About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
To provide the highest quality strategic and operational leadership of Combat Stress in Scotland and Northern Ireland. The post holder will be the senior manager responsible for representing and promoting Combat Stress across both regions, building positive and productive relationships with statutory and third sector colleagues.
The Head of Services will be an experienced and forward thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership.
The role will be accountable for:
• Supporting strategic alignment with all national initiatives.
• Meeting and ideally exceeding requirements of each Regulatory Body.
• Ensuring the highest quality performance in all areas of service activity.
• Nurturing a culture of continuous improvement, active learning and development.
• Informing and improving collaborative service design and delivery.
• Ensuring high levels of co-production.
The successful candidate will hold a current healthcare professional registration with the NMC, HCPC, SWE or GMC. You will be expected to have significant and recent experience of the core elements of management practice, including:
• budget management.
• recruitment and retention.
• performance and quality improvement.
• line management and supervision of staff.
You will of course continue to be responsible for ensuring these aspects are of the highest quality when delivered by others.
This role is subject to a PVG/Access NI check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
• Competitive stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Plus many more.
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues




The client requests no contact from agencies or media sales.
Mental Health and Wellbeing Manager
We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in London.
Position: Mental Health and Wellbeing Manager
Salary: £37,880 (ILW) Per Annum Plus Pension & Other Benefits
Location: London
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing Date: Sunday 2nd November
Interview date: 7th November 2025
About the Role
In this pivotal role, you’ll lead the development of creative and innovative mental health and wellbeing initiatives across London services. You’ll focus on promoting positive coping strategies, embedding trauma-informed practice and ensuring psychologically informed environments for staff, volunteers and clients.
You’ll oversee coordination of mental health and substance misuse work, deliver workshops and reflective practice training, and provide practical advice and guidance to frontline staff. You’ll also build strong partnerships with statutory and community mental health services, ensuring timely access to support for those who need it most.
Key Responsibilities
- Lead and deliver initiatives that support positive mental health and wellbeing
- Embed trauma-informed practice and psychologically informed environments
- Supervise the Mental Health and Substance Misuse Coordinator
- Train and advise staff in supporting people with complex mental health needs
- Deliver workshops, training and reflective practice sessions
- Build and maintain strong external partnerships
- Ensure policies and resources are up to date and accessible
- Monitor and report on outcomes to funders and senior management
- Manage expenditure within budget and maintain accurate records
- Uphold safeguarding, quality assurance and data protection standards
About You
This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.
To succeed, you will have:
- A strong understanding of the challenges faced by people experiencing homelessness and mental health issues
- A background in mental health, counselling, psychology, social work or a related field
- Proven experience supporting people with complex needs
- Experience delivering training and embedding trauma-informed practice
- Strong safeguarding knowledge
- Experience managing staff or volunteers
- Good knowledge of statutory and community mental health networks
- Excellent communication and partnership-building skills
- A reflective, values-driven approach and commitment to making a difference
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Commitment to continued professional development with internal mentoring.
- Flexible working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 26 days annual leave rising to 30 after five years’ service.
- Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Financial wellbeing offering interest free loans and advances
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Cycle to Work scheme and interest-free season ticket loans.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- International Accident Cover – accidental death, permanent disability
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.
As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.
An enhanced DBS check will be required for this role.
Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ivy Rock Partners is supporting a large, mission-driven education trust in the search for a Financial Controller to lead and elevate its central finance and payroll functions. This is a high-impact leadership role within a values-led organisation committed to improving life chances for young people across the country.
As Financial Controller, you will play a pivotal role in shaping and safeguarding the financial integrity of a complex multi-site organisation. Reporting to the Chief Financial Officer, you’ll lead central finance and payroll teams, ensure exceptional financial stewardship, and provide strategic insight to senior executives and trustees.
You’ll work closely with leadership across the organisation to deliver robust financial reporting, optimise systems, drive operational improvements, and enhance financial literacy across teams.
Key Responsibilities:
Leadership & Strategy:
- Support the CFO in developing and delivering the organisation’s financial strategy
- Lead and develop central finance and payroll teams to drive high performance
- Build strong relationships with senior leaders, trustees, and external partners
- Contribute to strategic decision-making, business planning and resource modelling
- Financial Reporting & Compliance
- Lead the production of statutory accounts and management accounts
- Oversee cashflow planning, budgeting, forecasting, VAT, and pension obligations
- Manage submissions to external bodies and ensure compliance with sector regulation
- Maintain strong controls across balance sheet reconciliations and financial reporting
Systems & Process Improvement:
- Oversee finance systems, upgrades and integrations in collaboration with IT
- Ensure system functionality is fully embedded across the organisation
- Drive process optimisation and produce accessible finance guidance for stakeholders
Financial Control & Audit:
- Ensure robust financial controls across all finance activity
- Lead internal and external audit processes and implement recommendations
- Support development and review of financial policies and procedures
Payroll Leadership:
- Manage end-to-end payroll operations for all staff
- Ensure compliance with regulatory requirements and sector standards
- Partner with HR on employee changes and workforce planning
Procurement & Contracts:
- Oversee key supplier relationships, contracts, and value-for-money initiatives
- Contribute to compliant and effective tender processes
About You:
You will be a fully qualified accountant (ACA/ACCA/CIMA or equivalent) with experience leading finance teams in a complex organisation, ideally within education, public sector, or charity environments. You’ll bring strong technical knowledge, excellent stakeholder management, and a track record of process improvement and team leadership.
You will also demonstrate:
- Credibility working with executive leaders and boards
- Experience with financial systems and reporting frameworks
- Confidence in managing statutory accounts, audits, and regulatory returns
- The ability to inspire, mentor and develop high-performing teams
- A commitment to organisational values, inclusion, and public impact
For a confidential conversation about the role, please get in touch with Megan Hunter.
Director of Quality and Impact
Lead on quality, evaluation and impact at Get Further, driving evidence-based improvements that help more students get further.
Salary: £60,000–£65,000 (including £2,000 London weighting)
Location: London/Remote working. Staff in London are expected in the office 2 days per week. Staff outside London have more flexibility but must travel to the office at least once per month.
Hours: Full-time. Flexible patterns can be discussed.
Contract: Permanent
Start date: February 2026
About Get Further
Get Further helps disadvantaged learners in further education achieve gateway English and maths qualifications. Our programmes include award-winning small-group GCSE tuition, Functional Skills support for apprenticeships, and training for teachers and leaders.
We aim to give students a meaningful second chance in education, unlocking opportunities that would otherwise be out of reach.
The Role
We are seeking a strategic, analytical and collaborative Director of Quality and Impact to lead Get Further’s approach to programme quality, evaluation and impact. This senior role will ensure we understand what drives success for our students and embed learning across the organisation.
Key responsibilities include:
- Leading the Impact and Quality Team, managing Senior Data Officers and Curriculum Managers, and promoting effective cross-team working.
- Developing and refining evaluation frameworks and methodologies to measure programme impact and outcomes.
- Ensuring high-quality, consistent programme delivery with robust quality assurance processes.
- Analysing data and insights to inform decision-making and improve student outcomes.
- Leading the production of impact reports and evaluation outputs for trustees, funders, partners, policymakers and the wider team.
- Contributing to Get Further’s senior leadership, helping shape overall strategy and organisational priorities.
- Supporting business development and funding applications by embedding impact and evaluation evidence.
- Representing Get Further externally at conferences, stakeholder meetings and advocacy opportunities.
- This role provides a unique opportunity to influence the direction of a growing charity and have a tangible impact on thousands of young people each year.
About You
- You will be an experienced leader with a strong background in:
- Impact evaluation, programme quality assurance or educational research.
- Managing and motivating teams to deliver ambitious outcomes.
- Communicating complex findings clearly to a range of stakeholders.
- Leading strategic initiatives and projects across multiple teams.
- Understanding the UK education landscape, ideally further education or tuition.
- Working collaboratively and influencing at senior levels.
- You should be passionate about tackling educational disadvantage and committed to improving outcomes for young people.
Benefits
- 36 days holiday per year (including bank holidays)
- Flexible hybrid and remote working
- Ongoing learning and development opportunities
- Cycle to work scheme
- Employee Assistance Programme
- Termly in-person team development days in London
- Work in a progressive, socially conscious organisation with real impact
How to Apply
Submit your application via our website by 9am on Thursday 30 October.
This is a UK-based post. Applicants must have the right to work in the UK. Get Further is an equal opportunities employer and welcomes applications from all backgrounds. Please let us know if you require reasonable adjustments during the recruitment process.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Job Title: Communications Director
Reporting To: CEOs
Location: Remote, with preference for candidates based in the Global South (occasional travel as required)
Contract Type: Full-time
Duration: 1 year
Compensation: $90,000 - $105,000
WHO WE ARE:
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“Remaking the world with and for girls”
Purposeful is a movement-building hub for adolescent girls. We amplify girls’ voices, resource their resistance, build solidarity between and across girls’ movements, catalyse collaborative philanthropy and support innovation in grassroots programming with and for girls.
Our work is both global and deeply local. In Sierra Leone, we bring our work together into one integrated strategy, sparking a groundswell of girls who can access and imagine new possibilities for themselves and their communities. Across the world we support girls’ organising and activism through a girl-led participatory grant-making process called the With and For Girls Awards. No matter where we are, we work so that girls and their allies can access the resources, networks and platforms they need to remake the world for themselves.
Purposeful is a proudly feminist organisation, with a strong intersectional power analysis. We pursue strategies that prioritise the collective liberation of girls. We are looking for team members who share our feminist ideals.
We believe the best work happens in dialogue, and we value collective decision-making. We believe in celebrating success, amongst staff and partners alike. We are looking for team members with a deep commitment to collaborative working, and who bring a sense of joy and humour to what can be challenging work.
We pride ourselves on our diversity, the multiple languages we speak and places we live. We are all parents or have other caring responsibilities. We prioritise work-life balance, many of us have other projects and passions outside of Purposeful. As a team we prioritise opportunities for learning, sharing, and embedding different worldviews. We are looking for team members who thrive in diverse and cross-cultural contexts, and who bring passion, creativity and a thirst for learning to their work.
We are our partnerships. We are most proud of the shared vision we have built with our partners - rooted in mutuality, trust, and collaboration. After years of informal and formal support to the Sierra Leone Adolescent Girls Network, we are proud to be part of a growing ecosystem of organisations working with and for girls. We are looking for team members who will work tirelessly to rebalance power disparities in funder-partner relationships, acting as responsible stewards of resources of and for our movements.
CONTEXT OF THIS ROLE:
At Purposeful, communications is political. It is how we amplify girls’ voices, sharpen feminist narratives, and push back against regressive agendas. The Communications Director will sit at the heart of this work - shaping and delivering a bold communications strategy aligned with Purposeful’s vision, mission, and growth.
This role leads the stewardship of Purposeful’s voice, visual identity, and storytelling practice, ensuring that everything we produce - whether op-eds, reports, campaigns, or digital content - carries our politics with clarity and conviction. The Communications Director will work closely with the Co-CEOs and across all Purposeful teams, including Advocacy, grant-making, Learning & Insights, Programmes, and Resource Mobilisation, to amplify girls’ organising, showcase our impact, and influence the broader philanthropic and activist ecosystem.
This is both a strategic and hands-on role, requiring a deep commitment to feminist movements, an instinct for storytelling as political practice, and a proven track record of positioning organisations on the global stage.
SCOPE OF WORK
1. Communications Strategy & Leadership
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Lead on delivery and implementation of a new communications strategy, building on 2025 planning foundations.
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Work closely with the Co-CEOs and director team to horizon scan and adapt strategy in response to organisational vision and external landscape.
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Provide leadership to a small team of staff and consultants (designers, digital specialists, artists) and work collaboratively with partner communications leads on joint campaigns and initiatives.
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Meticulously manage and forecast the communications and editorial budget, ensuring value for money and strong planning.
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Track and analyse content performance, using insights to refine reach and engagement.
2. Storytelling & Content Development
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Oversee the creation of compelling storytelling content that highlights Purposeful’s impact, amplifies girls’ and young feminists’ voices, and influences funders.
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Lead editorial planning and content workflows, balancing evergreen storytelling with crisis-response or time-sensitive outputs.
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Oversee production and capture of content from live and digital events (webinars, IG Lives, panels, etc.).
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Coordinate brand refresh projects, including a website refresh, and strengthen Purposeful’s digital visibility with a focus on graphic-led content across social platforms.
3. Writing & Editorial Oversight
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Review and edit all external content to ensure quality, editorial standard, and alignment with Purposeful’s voice and values.
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Write op-eds, blogs, social media posts, campaign messaging, press materials, and executive summaries.
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Collaborate with colleagues in Learning & Insights to integrate data into storytelling and publications.
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Edit and manage the production of publications and reports, commissioning artists and graphic designers as needed.
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Provide editorial oversight for media projects, including radio, film, and animation.
4. Media Engagement & Positioning
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Cultivate strong relationships with international, regional, and local media outlets.
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Proactively position Purposeful in global and regional conversations, ensuring girls’ and feminist movements’ voices are at the centre.
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Lead on preparing and supporting spokespersons, including Co-CEOs and external partners, for media engagement.
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Design and execute media strategies for key campaigns, events, and publications.
PERSON SPECIFICATION
Essential Experience & Skills
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Proven experience developing and delivering communications strategies aligned with organisational goals.
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Demonstrated leadership in managing small teams and consultants.
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Strong hands-on skills in digital communication tools (e.g., Mailchimp, Canva, Adobe, basic video editing).
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Extensive experience in content planning and editorial workflows.
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Strong published track record (op-eds, blogs, media features) and evidence of positioning organisations in the public spotlight.
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Excellent writing and editing skills, with experience commissioning and managing creative contributors.
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Experience building and maintaining media relationships, particularly in activist and philanthropic contexts.
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Proven experience overseeing websites and digital platforms, using analytics to inform strategy.
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Strong project management and budget forecasting skills.
Closing date: 31st October 2025
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
Mission Director
Do you have a heart for God’s global mission, a head for strategy implementation and a passion to see global mission movements catalysed? Are you ready to help co-create mission activities in a number of edge contexts around the world? Are you good at influencing and leading people? If so, then you might be just the right person to take on the key role of Mission Director with Church Mission Society (CMS).
Like many mission organisations, in recent years CMS has gone through a process of decentralisation and localisation, resulting in the establishment of CMS-Africa and Asia-CMS within their respective regions. In addition, while CMS once worked primarily through placing people from the West in cross-cultural contexts, we’ve broadened our approach to include supporting local mission organisations and their mission personnel, partnership grant-making and network-building. We particularly want to do this in edge contexts around the world: those places where Jesus’ name is rarely heard or where the church struggles to be.
As a member of the senior leadership team (SLT) of CMS, the Mission Director will play a key part in leading this strategic direction to success together with the CEO, the rest of the SLT, international partners and the mission team.
Further details can be found in the job description and person specification available to download on the Church Mission Society website.
This post has an occupational requirement for the post holder to be a practising and committed Christian, committed to the aims, values and the ethos statement of CMS. In addition, they must be able and willing to travel internationally around 50 days per annum. An enhanced DBS / criminal records check is also required for this post.
Hours, salary and benefits:
· Permanent and full time (35 hours per week)
· Hybrid working: at least two days a week at CMS House, Oxfordshire
· Starting salary is circa £60,000 per annum depending on experience with a generous pension contribution: up to 10 per cent employer contribution on annual salary
· CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
· CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
o access to 24/7 employee assistance programme with qualified counsellors
o regular wellbeing coffee mornings
o support on menopause for women
o up to three volunteer days a year
o up to three family emergency leave days a year
o retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from women and individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
Your role
As a servant leader with exceptional cross-cultural experience and communication skills, the successful candidate for Mission Director will set up processes and structures that mobilise people in mission and enable, strengthen and catalyse mission movements, leading them to flourish in the UK and overseas.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world
What you’ll need to succeed
The ideal candidate will have a postgraduate qualification in Not for Profit (Charity) management or significant equivalent experience, and will have held a senior role in a mission organisation/charity with responsibility for managing, formulating and implementing international strategy. They will be a prayerful, discerning Christian with missiological knowledge and insight, cross-cultural experience, and mission engagement experience, bringing effective mission partnerships and nurturing a healthy mission spirituality within CMS.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 26 October 2025.
Interviews are planned to be held over Zoom in early November for the first stage, and in-person interviews for those candidates selected for the second stage on Thursday 20 November 2025 at CMS House, Oxford.
To apply
Please send your application form and CV via website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.




The client requests no contact from agencies or media sales.
Job title: Head of Principal Gifts
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)
Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?
Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant team. This is a new position, part of an expansion of our Advancement Division.
As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society.
This is your opportunity to forge the direction of philanthropy at one of the most prestigious universities in the world, building meaningful relationships with high- net-worth individuals and stakeholders who share our vision for impactful change. You will help drive Imperial’s bold and ambitious alumni engagement and fundraising campaign.
Reporting to and working closely with the Director of Development: Principal Gifts and Global, you will have the opportunity to work on transformational gifts – interesting, complex gifts which will build your career.
This position is an exciting opportunity for someone who wants to have a major impact on a world-renowned institution. You will be entrepreneurially minded, not fazed by complexity and ambiguity, and comfortable orchestrating a myriad of stakeholders. We hope to hear from you!
What we can offer you:
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial.
Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Further Information
This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:
- Head of Development, Faculty of Medicine
- Head of Global Development, North America
Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.
Closing date: Midnight on Wednesday 19 November 2025.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Imperial is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter by midnight on Wednesday 19 November 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
We are seeking a highly skilled Business Services and Branch Finance Manager to join our team. Reporting to the Head of Finance and Resources, you will oversee financial compliance, business support services, and operational governance across our homing network.
This multifaceted role blends financial expertise, business services leadership, and compliance oversight, including Health & Safety, HR administration, procurement, fleet management, and facilities. You will be key in ensuring strong financial controls and supporting strategic decisions to enhance the impact of our charity.
Key Responsibilities
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Manage branch financial compliance, ensuring timely, accurate reporting aligned with Trust policies.
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Lead financial modelling and analysis to support new and ongoing branch activities.
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Oversee business support services including HR administration, insurance, data protection, and facilities management.
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Manage procurement and contract arrangements to secure best value and service quality.
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Provide strategic oversight of Health & Safety compliance, working with partners and branch teams.
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Lead fleet management, ensuring compliance, maintenance, and cost-effectiveness.
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Maintain financial policies, support investigations into irregularities, and embed robust governance frameworks.
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Prepare and present financial and operational reports for senior leadership and stakeholders.
Skills & Experience
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Qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with strong management accounting skills; part-qualified candidates considered.
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Charity financial management experience, including understanding of Charity SORP and subsidiary reporting.
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Proven track record managing business services functions, Health & Safety, and procurement.
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Experience with fleet oversight and compliance management.
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Strong analytical skills, including financial modelling and forecasting.
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Excellent communicator, able to simplify complex financial and compliance issues for non-specialists.
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Proficient with financial software, MS Office, and IT systems.
Personal Attributes
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Professional, proactive, and solutions-oriented with a “can do” attitude.
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Highly organised with excellent attention to detail and time management.
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Confident maintaining confidentiality and exercising sound judgement.
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Collaborative team player with strong interpersonal skills.
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Empathetic to the Greyhound Trust mission.
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Comfortable working in a multifunctional environment with animals on site.
Location & Travel
Based at our National Support Centre in Horley, Surrey, with UK travel required to support branches.
Why Join Us?
This is a unique opportunity to combine your financial and business services expertise with a heartfelt mission to improve the lives of retired racing greyhounds. Join a passionate team and help shape the future of our charity’s branch network.
Apply Now
Ready to make a difference? Submit your CV AND cover letter detailing how your skills and experience align with this role.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.




The client requests no contact from agencies or media sales.
This is a brand new influential role designed to support our CEO in building our organisational fitness for the future through its infrastructure, including health & safety, people management, data and technology, and the running of our building at Chaucer Street.
It is a wonderful opportunity to lead the creation of sustainable mechanisms to improve ways of working in the challenging and evolving charity services sector. It is a role that will directly enable our front-line teams to spend more time with and create improved outcomes with the women we are here to support.
About us
Nottingham Women’s Centre is a women’s community and services space dedicated to helping women to overcome barriers, have their voices heard and seek solutions that create a better future for themselves. We do this by offering a network of services that include counselling, advice and guidance, courses, health and well-being activities, volunteering, focussed campaigning and activism.
General Description
We are looking for an experienced Operational Lead to join our senior leadership team at an exciting point of change and development for the organisation. This is a brand new influential role designed to support our CEO in building our organisational fitness for the future through its infrastructure, including health & safety, people management, data and technology and the running of our building at Chaucer Street. It is a wonderful opportunity to lead on the creation of sustainable mechanisms to improve ways of working in the challenging and evolving charity services sector. It is a role that will directly enable our front line teams spend more time with and create improved outcomes with the women we are here to support.
Key Responsibilities
Operational Leadership inc
• Oversee day-to-day operations across the organisation.
• Develop and implement operational policies, planning and procedures.
• Support continuous learning and improvement in organisational effectiveness
Governance, Compliance & Risk inc
• Ensure compliance with all legal, regulatory, and contractual obligations
• Maintain and monitor the risk management register and oversight of all organisational policies
• Support the SLT, Board and CEO with governance processes and reporting (internally & funder)
IT, Systems & Infrastructure inc
• Oversee the charity’s IT systems, databases, and technology infrastructure.
• Lead on digital transformation and ensure tools and systems support effective service delivery
• Maintain information security standards and appropriate accreditations
Finance & Resource Management inc
• Collaborate with the Head of Finance to ensure robust financial planning, budgeting, and reporting for operations
• Monitor organisational performance against key budgets and metrics.
• Work with teams to ensure and increase value for money across contracts and expenses
• Support funding bids primarily where linked to core and operational costs
HR and People Management inc
• Support the People Officer in the development of People strategy and implementation (recruitment, performance, wellbeing, learning & development).
• Champion a positive, feminist and inclusive workplace culture.
• Ensure compliance with employment law and best practice in HR.
Service leadership inc
• The role currently includes management of the reception and admin team who support women as they come into the building and utilise the welcome space for activities as well as support the logistical running of the building
Facilities & Health and Safety inc
• Manage the charity’s facilities (offices, community spaces, etc.) and ensure safe working environments.
• Oversee health and safety compliance and business continuity planning.
Leadership and Strategic Input
Contribute to organisational strategy and business planning.
• Work closely with other members of the senior leadership team to ensure alignment across contracts, teams and activity offers
• Build and maintain working partnerships with external organisations
• Support and develop your team ensuring they are competent and empowered to undertake their roles and support you and the organisation deliver quality services
• Ensure that all work is carried out in accordance with relevant legislation and Nottingham Women’s Centre policies and procedures, including the Centre’s Equal Opportunities policy and Health and Safety Policy.
• Deputise for the CEO as required.
The nature of the role and organisation will require you to be flexible and you may be asked carry out any other duties commensurate with this post
Notes
• As part of our anti-racism work we aim for 50% of shortlisted candidates to be from an ethnic minority. This positive action is being taken to further diversify our team. All shortlisted candidates must meet the essential minimum criteria which are marked with a * on the person specification.
• We offer a generous amount of leave, opportunities for flexible and or hybrid working, workplace pension, personal development and a supportive working environment that includes access to an employee assistance programme.
• This post is subject to completion of a three-month probationary period.
• An enhanced DBS clearance is required for this role.
Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.
You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.
Core Purpose:
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK, responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
This includes strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.
Essential Criteria:
- Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
- Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
- Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
- Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
- Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
- Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
- Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
- Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
- Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
- Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
- Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
- Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.
Skills, knowledge and behaviours required for this role:
- Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
- Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
- Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
- Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
- Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
- Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
- Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
- Strong understanding of digital marketing tools and supporter engagement across online channels.
- Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
- Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
- Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.
Strategy and Planning
- Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
- Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
- Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
- Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
- Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
- Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
- Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
- Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
- Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
- Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
- Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.
Operational Delivery
- Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
- Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
- Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
- Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
- Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
- Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
- Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
- Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.
Financial Management
- Hold responsibility for multi-million pound income and expenditure budgets across the department.
- Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
- Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
- Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
- Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
- Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.
People Leadership and Culture
- Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
- Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
- Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
- Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
- Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
- Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
- Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.
Stakeholder and Supplier Management
- Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
- Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
- Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
- Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
- Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.
Data, Insight and Innovation
- Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
- Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
- Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
- Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
- Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.