Senior service manager jobs in south croydon, england
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- Resident led social housing association is looking for a Director of Finance
- An opportunity to join a sector leading organisation
About Our Client
Phoenix is a housing organisation with a difference. All housing associations talk about resident involvement. We live and breathe it every day.
We believe this is our core strength and it's helped us earn a wide range of accolades and awards.
We're based in south Lewisham, London, and are proud to be building new homes in our area. We've grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800.
Our new corporate plan will help us deliver on our vision of 'together we are building a better future for our Phoenix Community', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes.
We are the first resident-led housing association in London. Our model empowers tenants and leaseholders to take a central part in decision-making and become shareholding members. Our Management Board is led by our Resident Chair, there are five other resident Board members, four independent members and two Councillors.
We encourage all residents to get involved with Phoenix, to influence direction, services and future priorities.
We support local community initiatives to improve the environment and quality of life for everyone who lives and works in south Lewisham
Phoenix Community Housing has an exciting opportunity and are looking for an Executive Director of Finance to join the forward-thinking and customer focussed Executive Team.
You will be responsible for ensuring that Phoenix complies with all financial regulatory requirements, and that supports the delivery of the Board's strategic objectives.
This role combines the Finance, Procurement and Commercial teams at an exciting time as Phoenix looks to strengthen its strategic approach to tackling the issues faced by the sector and to deliver the homes and services our residents need to build a better future for our Phoenix Community.
This is a unique opportunity to work for an organisation that is truly resident led, ensuring that the resident voice informs all business plans and strategies.
Following a recent restructure, this role requires a hands-on forward-looking Director of Finance, who will embed a business partnering, value added culture within the Finance team.
Job Description
Key responsibilities
- Financial stewardship - Leading business critical functions: treasury, business planning, financial accounting and processing services, procurement and commercial; strengthening Phoenix's financial position leading to the ongoing protection of its viability and investment standing
- Customer driven decisions - Being instrumental in overseeing the use of financial insight and feedback to continue supporting a customer-led approach to effective decision making
- Risk and assurance - Ensure all risks are identified, removed, minimised or balanced with appropriate rewards, and monitor risk mitigation strategies, ensuring all future plans are robust, tested and appropriate
- Treasury management - Effective negotiation and relationship-building with lenders and other bodies to obtain funding at the most beneficial rates for Phoenix, working in partnership with the Chief Executive and Executive Team.
- Procurement - Develop and deliver procurement strategies that ensure Phoenix meets all legal requirements and achieves value for money, and that are aligned with the Corporate Plan and other corporate strategies.
- Commercial - Delivery of commercial strategies that maximise income for Phoenix while aligning with our ethos and values, and with our community investment activities.
The Successful Applicant
What you will need
- Leadership - Executive experience or held a senior management position with regular exposure to the Executive Team. Leading a finance and treasury team with the ability to lead and inspire a diverse workforce
- Strategic thinker - demonstrate a cross-organisational solution focused approach, having had exposure to boards and committees, helping drive organisational change.
- Qualified accountant - CCAB or equivalent qualified accountant with a proven track record of achievement
The ideal candidate will have worked in social housing or other relevant industries.
Phoenix Community Housing is a customer led organisation that truly knows how to put the customer at the heart of everything they do. This is a unique opportunity to work for an organisation that is well-run, customer-focused, and committed to continuing to serve its local community.
What's on Offer
£139,943 plus excellent benefits
Closing date for the role is 6 May 2025.
Contact
Elizabeth Campion
Quote job ref
JN-042025-6721293Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
UK Feminista is recruiting for a Director.
Hours: full-time, 35 hours per week
Salary: £53,130 per annum
Location: Flexible (home working, based in our coworking space in London or hybrid). Regular office attendance required (minimum once a week).
Role Overview
The Director of UK Feminista plays a pivotal role in driving forward the organisation’s mission to advance sex equality through strategic leadership, operational oversight, and external advocacy. They are responsible for shaping and delivering UK Feminista’s long term vision, ensuring that its work remains bold, effective, and rooted in feminist principles. Working closely with the Board of Directors, the Director leads the organisation’s strategic planning processes, oversees programme delivery, and ensures compliance with all legal and regulatory responsibilities.
The role requires strong financial stewardship and a proactive approach to income generation, including fundraising from trusts, foundations, and supporters. The Director also manages a small staff team, fostering an inclusive and empowering organisational culture. As a visible leader and public representative, the Director builds relationships with stakeholders across civil society, education, media, and politics to maximise the organisation’s influence and impact. This is a unique opportunity to lead a dynamic organisation that challenges systemic inequality across the UK.
2. Application process
Documents
Please apply via CharityJob, including your CV, covering letter, and Recruitment Monitoring Form.
The covering letter should include answers to the following:
- Tell us about your background and experience
- Why are you interested in the role and how do you meet the requirements?
- What is your approach to feminist campaigning?
The Recruitment Monitoring Form is available to download from the UK Feminista website. This will not be viewed in conjunction with the application.
A copy of UK Feminista’s HR Privacy Notice can be provided upon request.
We are committed to increasing diversity in our team and welcome applications from people of all backgrounds. We operate a guaranteed interview scheme for applicants from underrepresented groups who meet the essential criteria for the role. If you wish to be considered under this scheme, please indicate this in your application.
Deadline and key dates
The deadline for applications is 9am Saturday 10th May 2025. Late applications will not be accepted.
Applicants must be available to attend a face-to-face interview in London week commencing 19th May 2025. This will include a short task about which you will receive information when offered an interview.
Candidates shortlisted for interview will be notified by Tuesday 13th May 2025. If you have not heard from us by that time your application has been unsuccessful.
3. About UK Feminista
UK Feminista is a feminist campaigning organisation working for a society in which women and girls live free from sexism and violence. We campaign for systemic change so that women can enjoy their rights as enshrined in the Convention on the Elimination of All Forms of Discrimination against Women. We exist to tackle the root causes of sex inequality.
As part of our vision and in line with our partners, UK Feminista recognises prostitution, pornography and lap dancing as forms of commercial sexual exploitation. We further recognise a woman’s right to access a legal, free, safe abortion as fundamental to women’s reproductive rights.
Our values:
- Feminist We are a feminist organisation which recognises and actively works against discrimination.
- Collectivism – We are compassionate and acknowledge our mutual responsibility to support one another, stay connected, share knowledge and contribute to collective efforts.
- Adaptable – We work flexibly and dynamically, taking initiative and staying curious so we can learn from each other and respond to our changing environment.
- Professionalism – We are a passionate team of experts motivated to deliver high quality, evidence based campaigns with integrity. We are committed to collaborating with other experts and working to amplify the voices of survivors.
- Ambitious – We are bold and ambitious for change in society. We are also ambitious for our people, who we support to develop and thrive.
Our current strategic priorities:
1. Combating commercial sexual exploitation – our long term goal is that the government adopts laws to effectively combat commercial sexual exploitation and support victims survivors.
We work with survivors, policy makers and practitioners to combat commercial sexual exploitation. We provide the Secretariat for the UK Parliament’s AllParty Parliamentary Group on Commercial Sexual Exploitation. We also provide the Secretariat for A Model For Scotland and the CoSecretariat for Not For Sale.
2. Tackling sexism and sexual harassment in schools and colleges – our longterm goal is that all schools and colleges take effective action against sexism and sexual harassment.
We conduct research, provide training and resources to schools, and run a national award scheme which recognises schools that take outstanding action against sexism.
UK Feminista is a not for profit company limited by guarantee, established for charitable purposes. Our work is governed by a Board of Directors.
4. Job description
Key Responsibilities
1. Leadership & Strategy
- Develop and implement UK Feminista’s strategic vision and business plan.
- Ensure operational efficiency, compliance, and financial sustainability.
- Represent UK Feminista externally and engage with key stakeholders.
2. Fundraising & Financial Management
- Identify and secure funding from trusts, foundations, and other sources.
- Manage funder relationships, applications, and reporting.
- Manage financial processes, including budgeting, payroll approvals, and compliance.
3. Governance & Compliance
- Serve as the main liaison with the Board of Directors, preparing papers and reports.
- Ensure compliance with legal, financial, and safeguarding regulations.
- Act as the organisation’s Designated Safeguarding Lead and Data Protection Officer.
4. People & Operations Management
- Lead and support the staff team, ensuring effective recruitment, onboarding, and performance management.
- Maintain and implement HR policies and procedures.
- Ensure staff have the necessary resources and support.
5. Communications & Public Engagement
- Act as the organisation’s spokesperson, managing media relations and public representation.
- Oversee external communications, including the website, press releases, and advocacy efforts.
6. Programme & Campaign Oversight
- Provide strategic oversight and management of UK Feminista’s Programmes, ensuring effective delivery and advocacy.
- Lead policy and campaign work on commercial sexual exploitation
- Represent the organisation in advocacy networks and campaigns.
The postholder will manage a small team, and report to the Board of Directors.
Notes
This job description cannot cover every issue or task that may arise within the post at various times and the postholder will be expected to carry out other duties from time to time which are broadly consistent with those in this document.
5. Person specification
Skills, knowledge and experience
Essential
- Proven senior leadership experience in the charity, advocacy, or public affairs sector.
- Strong fundraising and financial management skills.
- Experience in strategic planning and organisational development.
- Strong people management and HR experience.
- Knowledge of governance, compliance, and safeguarding.
- Excellent communication and media engagement skills.
- Commitment to feminist principles and gender equality.
Desirable
- Experience in political lobbying and public affairs.
- Knowledge of gender equality in education.
- Background in campaigning or policy development.
Personal qualities
- Commitment to the aims and values of UK Feminista
- Teamplayer:
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- Happy to regularly provide and receive constructive feedback in support of achieving organisational objectives
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- Collaborative and able to work flexibly in a small team to deliver shared priorities
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- Supportive and eager to help colleagues develop and grow
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- Keen to proactively contribute ideas and knowledge in team meetings
- Proactive:
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- Enthusiastic, self-motivated and happy to work independently
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- Able to organise, plan and deliver work under pressure and ahead of time
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- Able to take responsibility and ownership over own work, including through applying a high attention to detail to ensure accuracy and quality and asking for support when needed
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- Willing to learn and develop
- Resourceful and adaptable:
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- Solutions-focused, a ‘can do’ attitude and able to demonstrate initiative when facing challenges
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- Creative and able to maximise outputs from a small budget and limited time
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- Happy to work responsively to a changing context and to the timelines of external stakeholders
Note: UK Feminista is committed to safe and fair recruitment, safeguarding and protecting those who come into contact with the organisation. We ensure all our staff are vetted to the appropriate standard for the role undertaken, and that staff are supported and trained to undertake safeguarding responsibilities to a high standard.
Due to the nature of the role, the successful candidate will be required to undergo an enhanced DBS check before an offer of employment is confirmed. UK Feminista is committed to equality of opportunity for all and welcomes applications from a wide range of candidates, including those with criminal records. UK Feminista undertakes not to discriminate unfairly against any subject of a criminal record check on the basis of a conviction or other information revealed. We would be very happy to discuss the nature of convictions if applicants have any concerns. To arrange a confidential phone call, please contact us.
Working for a society in which women and girls live free from sexism and violence
The client requests no contact from agencies or media sales.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
The Executive Administrative Officer is responsible for the support of the COO and CFO, smooth running of the International Operations office and Global Finance Team through the provision of high-level administrative support.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
- Significant experience working in an Executive Assistant or equivalent role
- Understanding of the requirements and implications of working with senior Executives
- Discrete; Used to handling highly confidential information.
- Demonstrated organisational and co-ordination skills with experience working in a busy environment and juggling fluctuating priorities
- Demonstrated experience of initiating and maintaining support systems in an office environment
- Advanced knowledge of the Microsoft Office suite and database programmes
- Excellent administration and secretarial skills
- Able to organise large scale events
- Strong communication skills; both written and verbal
- Ability to manage a high-level workload and meet tight deadlines
To perform this role, you’ll need the following experience:
- Proactive; ability to work on one’s own and as an integral part of a team; problem solver
- Confident and professional
- Analytical focus; strong detail orientation and numerate
- Customer orientation: ability to develop and manage relationships with internal and external stakeholders; sensitive to a multicultural environment and the communications needs that accompany this
Formal education/qualification
- No formal educational requirement, qualification through experience is sufficient for the role
Please see the job framework on our website.
Location: London, UK (hybrid working model, working 2 days per week in the office).
Full-time: 35 hours a week, Monday to Friday (For UK based team members).
Contract type: Permanent
Salary: £29,200 - £36,500 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.
Salary band: BG 6
Closing date: 7th May (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
This is a fantastic opportunity for an aspiring individual to develop their career in a charity that is passionate about families with young children. We're looking for someone who is a self-starter, well-organised and committed to the cause. In addition to providing administrative support to the organisation, you will be a natural communicator who is comfortable with using social and creative media, as well as basic IT systems.
Home-Start Barnet delivers early intervention programmes to families with young children, who have multiple needs and are struggling to cope with the challenges they face. Our trained volunteers provide the emotional support needed to prevent crisis and the practical tools to empower parents and carers to give their children the best start in life.
Key responsibilities are to:
- Handle all incoming communications - phone, email and other communications
- Provide central administration support to the charity
- Support and build engagement across different social media channels
- Update content for HSB’s website
- Support and help organise training and events
Further details can be found in the Job Description.
The role is based at our offices in Finchley, N3. Due to the nature of our work, we require someone to be present in the office 5 days a week. We have a welcoming and relaxed office environment, but also take pride in our professional standards.
We welcome applications from candidates who may not have previous office or administrative experience, but who can demonstrate that they have the right skills and are keen to learn. This role would suit new graduates, or someone who would like to work shorter days around other commitments. We are a diverse workplace and we offer flexibility and accomodations for staff to ensure they can deliver their full potential.
The client requests no contact from agencies or media sales.
Since last year, we have been gradually launching our new Excellence Network regional clinical lead roles across England as part of our new regional model in England. We're now recruiting for the final regional clinical lead in England to lead their regional network in London.
In September 2024, the Parkinson’s UK Excellence Network (PEN) moved to a new regional model in England and introduced the 7 newly-formed PEN regions in England, with the boundaries aligned to the 7 NHS England regions. Click here to read more about the new model.
The regional model in the devolved nations remains the same: there are 3 regions in Scotland, 2 in Wales and 1 region in Northern Ireland.
Last year we began gradually recruiting the consultancy services of regional clinical leads in each of the 7 regions in England, to help us deliver this new model.
By the end of 2024, we were delighted to have appointed 4 regional clinical leads. We welcomed Antonella Macerollo and Sarah Fraser in the north west and north east and Yorkshire, respectively. You can find out more about Antonella and Sarah here.
So far in 2025, Alistair Mackett and Emily Henderson joined us in January as the regional clinical leads for the east of England and south west. Read more about Alistair and Emily here.
And we will soon be welcoming 2 more regional clinical leads for the Midlands and south east, respectively. We will be announcing these appointments very soon so keep an eye out!
Join the regional clinical lead team
We are now recruiting for the final regional clinical lead vacancy in England to lead their regional network in London.
Who can apply?
Any UK-based healthcare professional, working in Parkinson’s or with an interest and expertise in the condition, with exceptional interpersonal and influencing skills is welcome to apply. Healthcare professionals living with Parkinson’s are also encouraged.
You’ll have a good understanding of the landscape of health and care delivery, education and workforce development to support the strategic aims and objectives of Parkinson’s UK.
Time commitment: 0.5 days per week (1 programmed activity) to be worked flexibly across the month.
Remuneration: monthly rate based on skills and experience.
Term of consultancy services: 3 years from date of appointment, with an option to extend for a further 3 years. You can then re-apply for the role if you wish.
Shortlisted applicants will be invited to a 1 hour virtual interview.
Closing date for applications: midnight on Monday 19 May.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Mae Cyngor ar Bopeth yn cynnig cyngor cyfrinachol ar-lein, dros y ffôn, ac yn bersonol, yn rhad ac am ddim. Trwy ein rhwydwaith genedlaethol o elusennau rydym yn rhoi'r wybodaeth a'r hyder i bobl i'w galluogi i symud ymlaen – pwy bynnag ydyn nhw, a beth bynnag fo'u problem.
Ydych chi eisiau gweithio i sefydliad sy'n gwneud gwahaniaeth, bob dydd, ac i bobl o bob cefndir? Mae angen help ar y bobl sy'n troi at Gyngor ar Bopeth i oresgyn rhwystr yn eu bywydau – dyled, cael eu troi allan o'u cartrefi, trafferthion yn y gwaith, ayyb – a gallwch fod yn allweddol iddynt o ran sicrhau'r cymorth sydd ei angen arnynt yn y ffordd gyflymaf, hawsaf a mwyaf effeithiol.
Y rôl
Fel ein Swyddog y Gymraeg byddwch yn aelod annatod o dîm Cyngor ar Bopeth Cymru, yn rhan o'n cyfarwyddiaeth Partneriaethau ac Eirioli, a byddwch yn chwarae rhan allweddol yn llunio Strategaeth Gymraeg yr elusen.
Mae'r rôl yn cynnwys dylanwadu ar dimau cenedlaethol, cefnogi swyddfeydd Cyngor ar Bopeth lleol yng Nghymru, a byddwch hefyd yn cynrychioli Cyngor ar Bopeth o fewn rhwydweithiau Cymraeg ac yn nodi cyfleoedd i gefnogi mynediad ac ymgysylltiad uwch ar gyfer cleientiaid a chydweithwyr yng Nghymru.
Agwedd allweddol o'r rôl yw cyfathrebu strategol ac ymgysylltu ag uwch arweinwyr Cyngor ar Bopeth a chyda rhanddeiliaid ar hyd a lled Cymru gan gynnwys Llywodraeth Cymru. Byddwch hefyd yn gweithio mewn partneriaeth â swyddfa Comisiynydd y Gymraeg gan ddarparu'r Cynnig Cymraeg ar gyfer Cyngor ar Bopeth a hyrwyddo'r dull "Cymraeg Clir".
Gan weithio'n agos gyda Chyfarwyddwr Cymru Cyngor ar Bopeth a’r Grŵp Ymgynghorol Cymru, byddwch yn llunio ein Strategaeth Iaith Gymraeg a'r cynnig gweithredol, yn reoli gwasanaethau a chyllidebau cyfieithu, yn darparu rheolaeth linell i'r Cyfieithydd Cymraeg, ac yn sicrhau cynnwys Cymraeg o ansawdd uchel ar draws gwahanol blatfformau.
I wneud cais
I wneud cais, cyflwynwch CV dienw a llythyr eglurhaol dienw. Dylai eich llythyr eglurhaol fod yn ddim mwy na thudalen o hyd, ac amlinellwch ynddo pam y byddech chi'n addas ar gyfer y rôl.
Mae Tegwch, Amrywiaeth a Chynhwysiant o bwysigrwydd strategol o fewn y sefydliad ac yn cael ei gydnabod fel rhan annatod o bopeth a wnawn fel gwasanaeth.
Yn ganolog i'n cenhadaeth Tegwch, Amrywiaeth a Chynhwysiant mae adeiladu timau amrywiol a chynhwysol y mae pawb yn teimlo'n rhan ohonynt. Rydym yn credu bod cynhwysiant yn fater cyfiawnder cymdeithasol - egwyddor sy'n sail i'n holl waith Tegwch, Amrywiaeth a Chynhwysiant. I'r perwyl hwnnw, rydym yn croesawu'n arbennig ceisiadau gan bobl yr hoffem eu gweld yn cael eu cynrychioli'n well yn ein sefydliad a'n sector - pobl o liw, pobl LHDTC+ a phobl anabl. Byddwn yn cynnig cyfweliad i ymgeiswyr anabl sy'n nodi eu bod yn dymuno i'w cais gael ei ystyried o dan ein Hymrwymiad Cyfweliad Anabledd Hyderus os ydynt yn bodloni ein meini prawf dethol yn eu cais. Mae rhai o'n rolau yn denu nifer uchel o geisiadau ac mewn rhai amgylchiadau lle nad yw'n ymarferol neu'n briodol, efallai y byddwn yn cyfyngu ar nifer y cyfweliadau a gynigir i ymgeiswyr anabl a rhai nad ydynt yn anabl. Byddwn yn darparu addasiadau rhesymol yn ôl yr angen. Rydym yn dilyn y model anabledd cymdeithasol.
Rydym yn gyflogwr hyblyg, felly gall y rôl hon fod yn addas i unrhyw un a fyddai'n well ganddynt drefniant hyblyg i helpu eu cydbwysedd gwaith/bywyd - mae llawer o'n cydweithwyr yn treulio'r rhan fwyaf o'u hamser yn gweithio o bell. Er bod yn well gennym ddull cyfunol o weithio sy'n cyfuno gweithio mewn swyddfa leol, os oes un yn agos atoch, a'ch cartref, rydym yn agored i fod yn hyblyg o ran lleoliad. Weithiau, gall rôl olygu bod angen i chi fod wedi'ch lleoli mewn lleoliad penodol. Os yw hynny'n wir, bydd hyn yn cael ei esbonio yn yr hysbyseb neu'r disgrifiad swydd. Gellir trafod hyn yn fanylach yn ystod eich cyfweliad.
Mae'r Cyngor Cenedlaethol ar Bopeth yn gweithredu o swyddfeydd yng Nghymru a Lloegr, gyda 4 swyddfa ranbarthol wedi'u lleoli yng Nghaerdydd, Llundain, Birmingham a Leeds, felly rhaid i bob ymgeisydd llwyddiannus fod wedi'i leoli yng Nghymru neu Loegr.
Mae ein hymrwymiad i les cydweithwyr yn cael ei adlewyrchu yn y ffaith ein bod wedi derbyn y wobr Aur yn y categori Iechyd a Lles ynghŷd â'r wobr Prif Enillwyr yng ngwobrau Employee Experience Awards 2022.
Byddwch yn ymwybodol nad yw Cyngor ar Bopeth yn sefydliad noddi. Rhaid i'r ymgeisydd llwyddiannus felly fod eisoes â'r hawl i weithio yn y DU neu allu sicrhau'r hawl i weithio yn y DU yn annibynnol.
Rydym wedi derbyn y wobr elusen orau ym mynegai cyflogwyr y trydydd sector, lle cydnabuwyd bod Cyngor ar Bopeth yn sefydliad sydd nid yn unig yn blaenoriaethu'r bobl rydyn ni'n eu gwasanaethu ond hefyd yn rhoi pwyslais ar les ei weithwyr.
Os bydd nifer uchel o geisiadau, rydym yn cadw'r hawl i gau'r broses gais yn gynnar.
Bydd y swydd wag hon yn cau i geisiadau am 23.59 ar y dyddiad cau.
I gael rhagor o wybodaeth am y sefydliad, ein gwerthoedd a'n manteision, gweler y ddolen ganlynol - Gwybodaeth, gwerthoedd a buddion
Os bydd angen help gyda'ch cais arnoch, darllenwch ein canllawiau defnyddiol ar y dudalen ganlynol - Nodiadau canllaw i ymgeiswyr
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
The Role
As our Welsh Language Officer you will be an integral member of the Citizens Advice Wales team, part of our Partnerships & Advocacy directorate, and you’ll play a key role in shaping the charity’s Welsh Language strategy.
The role involves influencing national teams, supporting local Citizens Advice in Wales, and you’ll also represent Citizens Advice within Welsh language networks and identify opportunities to support greater access and engagement for clients and colleagues in Wales.
A key aspect of the role involves strategic communication and stakeholder engagement with senior leaders; at Citizens Advice and with stakeholders across Wales including Welsh Government. You’ll also work in partnership with the Welsh Language Commissioner’s office delivering the Cynnig Cymraeg for Citizens Advice and driving forward the “Cymraeg Clir” approach.
Working closely with the Director of Wales and Cymru Advisory group you will shape our Welsh Language strategy and active offer whilst managing translation services and budgets, line manage the Welsh Language Translator, and ensure high-quality Welsh content across platforms.
To apply
To apply please submit an anonymous CV and anonymous cover letter. Please keep your cover letter to a page and outline why you would be a good fit for the role.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.