Senior services manager jobs in upper norwood, greater london

Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships?

Based in Surrey, the Orpheus Centre is an independent specialist college and charity that focuses on developing independence skills through performing and visual arts and makes dramatic improvements to young disabled adults’ lives.  We are currently looking for a driven and pro-active Events Fundraiser to develop, coordinate and deliver the charity’s fundraising events and orchestrate experiences from initial concept to post event analysis. This includes pre-event planning and development, concept development and proposal.

Working closely with the Head of Capital Appeal and Senior Philanthropy and Partnerships Manager, you will design and deliver events which steward and develop key contacts as part of our Capital Appeal.

The role holder will have strong administration skills, attention to detail and work as part of a team.  You will be self-motivated and able to work with little supervision, managing a wide range of tasks.

35 hours per week / 52 weeks per year

Salary: £28,000 - 32,000 per annum (depending on experience)

Excellent benefits include (but not limited to) 25 days annual leave plus bank holidays, enhanced pension contributions, Employment Assistant Program (EAP) paid days off for dependants, bereavement leave, death in service, free staff lunches and training and development opportunities.

Essential qualifications, knowledge and experience:

• 5 GCSEs (Grade C or above) or equivalent including Maths and English OR demonstrable literacy and numeracy
• Willing to undertake training as required and identified in supervision/appraisals
• At least 2yrs experience of fundraising, marketing or events in a paid or voluntary capacity
• Has worked as part of a team
• Has set and worked to budgets, targets and plans
• Practical experience of planning and managing events
• Experience coordinating projects and people
• Knowledge of different methods of fundraising
• Awareness of how to motivate and support volunteers and supporters
• Basic awareness of PR and social media
• Good communication and presentation skills
• High levels of accuracy in written materials and data entry
• Excellent organisational skills with ability to work on own initiative under pressure & without direct supervision
• Excellent interpersonal and networking skills
• Able to build and maintain good working relationships with people
• Able to prioritise, plan and organise own workload including demonstrable experience of managing a diverse workload and working to strict deadlines under pressure
• Numerate
• Good IT skills including Microsoft office, email and data recording
• Able and willing to work unsocial hours
• Car owner/driver (full, clean UK driving licence)
• Able to work some evening and weekends.

Orpheus is a charity that delivers high quality services for young disabled adults. We have jobs for support workers, teachers, administrators and many more. We train, nurture and support our staff and offer a welcoming and friendly working environment. If you share our passion for changing the lives of disabled people, then we would love to hear from you.

Orpheus is committed to safeguarding and promotes the welfare of all service users. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2024, online searches will form part of this process. We are committed to the promotion of equal opportunities.

This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

We are looking for 2 organised and dedicated Project Workers who have a strong empathy with single homeless people, to coordinate our intensive housing management services across our South London boroughs.

You will be joining a small , friendly registered charity and registered provider with a supportive team.

Job purpose

The Project Worker will be responsible for the delivery of a responsive intensive housing management service to clients allocated by the Team Leader.

The central aim of the role is to support homeless clients temporarily living in CLHT placements to become as independent as possible and to facilitate timely move-on into independent living settings.

This will be achieved through regular client-led keywork sessions and in close collaboration with external partners. 

The Project Worker will coordinate the day-to-day smooth running of each house they are responsible for.

Duties and responsibilities specific to the role

Intensive Housing Management

1. Responsible for a broad range of housing management activities, including signing up new residents, issuing licensing agreements, delivering new client inductions, occupancy management and eviction / abandonment.
2. Evictions are a last resort and CLHT works within the Homeless Link guidance on preventing evictions and abandonment.
3. Work collaboratively with the Finance team to coordinate rent/ service charge collections
4. Carry out regular occupancy checks.
5. Maintain accurate and timely records related to housing management activities, within the requirements of GDPR.
6. Maintain a healthy and safe environment and encourage clients to take individual responsibility for their living environment and for positive relationships with fellow residents.
7. Ensure the accommodation where clients live is clean and maintained to a high standard, in line with CLHT property standards.
8. Ensure the accommodation meets all legal and statutory health and fire safety requirements
9. Work in close collaboration with the Maintenance team to ensure all repairs and maintenance issues are correctly reported and resolved.
10. To promote and encourage client participation in the Intensive Housing Management process and to act as advocate for clients when necessary.
11. This includes leading regular house meetings and encouraging clients to become ‘resident representatives’.
12. To document each visit to projects, detailing tasks undertaken, any changes that have occurred and other relevant information.
13. Manage antisocial behaviour and clients complaints in line with our Anti-Social Behaviour and Complaints procedures.
14. Liaise with senior managers to ensure complaints are addressed in a timely manner.

Health and Safety

1. Adhere to best practice in meeting the requirements of health and safety legislation in all aspects of the organisation’s work.
2. Ensure you undertake required health and safety training.
3. Comply with Health and Safety requirements and conduct all activities in a manner which is safe for yourself and others.
4. Ensure you follow the Lone Working Policies and Procedures - making full use of the IT Lone Working tools made available by CLHT
5. To report and record any accident or incident which may occur- no matter how minor - whether to clients or staff, follow RIDDOR reporting procedures, report to the police where applicable in line with policies at all times.
6. To report immediately to management on any aspect of a service user’s placement that may warrant an investigation or urgent action.

Keyworking, Support planning, risk assessment

1. Ensure all clients have a robust risk assessment, needs assessment and support plan which identifies and meets their needs as far as possible within the remit of the service.
2. Use the SMART process to ensure all actions from keyworking are followed up.
3. Develop client engagement techniques, being creative in your approach to encourage client participation in the keyworking, support planning and risk assessment process.
4. Always ensure that clients are provided with the full range of information required to make informed decisions which encourages freedom and empowerment.
5. Signpost and refer to external statutory and voluntary sector partners where necessary
6. Develop and maintain positive working relationships with all key partners, escalating any concerns about partner agency engagement to your line manager.
7. Maintain up-to-date, GDPR-compliant records on CLHT IT systems, including clients signed copies of all keyworking, support planning and risk assessment documents.
8. Develop and maintain a thorough working knowledge of Adult Safeguarding

Team Working

1. Foster a positive team culture, being supportive of colleagues
2. Participate in minimum monthly one-to-one supervision and team meetings to assist you in carrying out your duties.
3. Perform in line with policies and procedures, including drawing to the attention of senior manager’s matters concerning capability.
4. Support apprentices and volunteers, ensuring that their skills are utilised to support quality service delivery.
5. Work to meet team targets.
6. Support new team members in progressing through an induction programme
7. To advise of any ideas which may enhance or improve the level of service delivered

Other

1. No job description can be entirely comprehensive. The post holder will be expected to carry out such other duties as may be required from time to time in accordance with the job description.
2. Willingness to work flexibly in response to changing organisational requirements.
3. Keep managers informed of all significant issues relating to and affecting service delivery.
4. Ensure compliance with CLHT Equality and Diversity policy & procedure
5. Ensure Client Information is stored in line with Data Protection and Confidentiality guidelines.
6. Attend regular meetings as directed by management. 
7. Adhere to the Company's medication policy at all times, and ensure that medical emergencies are dealt with appropriately.

Person specification

Knowledge

1. Working knowledge of the welfare benefits system, particularly in relation to clients accommodated in intensive housing management settings
2. An understanding of the common reasons for homelessness amongst single homeless people with support needs
3. Knowledge of other key partner agencies, such as Probation, Community Mental Health Teams , Local Authority homelessness services , the Refugee Council
4. Knowledge of the principles of Adult Safeguarding in a housing setting
5. Knowledge of and commitment to the principles of the Equalities Act

Skills

1. Able to develop a quick rapport with clients, particularly those who may be mistrustful of services and reluctant to engage
2. Ability to work under own initiative & maintain enthusiasm for a high level of contact with clients on a day-to-day basis.
3. Assertiveness and de-escalation skills
4. Able to proactively participate in a comprehensive induction to the organisation and the services provided
5. Coaching skills
6. Able to cope under pressure, using initiative to manage time and to meet deadlines
7. Ability to work within a team, promoting open communication skills and creative thinking
8. Proficient IT skills, including Excel and Word and basic keyboard skills.
9. Confident dealing with people at all levels; displays appropriate verbal and non-verbal behaviour 
10. Excellent numeracy & literacy - able to produce clear written records
11. Integrity, sensitivity and understanding.
12. Approachable, adaptable and assertive.
13. Able to recognise learning needs and seek out learning and development opportunities with your line manager
14. Is open and honest about mistakes and willing to use mistakes as tools for development

.

Experience

1. Experience of working with single homeless clients with support needs , or demonstrable equivalent experience
2. Experience of working in partnership with other agencies to achieve effective outcomes.
3. Experience of effectively prioritising your workload in a fast-paced environment
4. Experience of de-escalating situations where clients have exhibited challenging behaviour

Other

1. DBS Check.
2. Strong empathy with homeless people, demonstrating a non-judgmental approach
3. Commitment to the aims & objectives of the organisation.

Education and Qualifications

1. Minimum 5 GCSE’S (A*-C) or equivalent – Including Maths and English.
2. Evidence of a commitment to ongoing professional development
3. It is desirable for the postholder to have a valid driving licence

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?

Be part of the team behind Bite Back’s exceptional teenage activists. Join us as our Campaigns Executive and contribute to our journey to help make the food system healthier and fairer.

About the Role

This is an exciting opportunity to join Bite Back, and support the delivery of our local, national and international campaigns. As Campaigns Executive, you will play a key role in building Bite Back’s Shape Our Streets programme, working with Local Authorities and young people locally to advocate for healthier food environments. You will support the coordination of Bite Back’s national campaigns to put youth voice front and centre, calling for a #CommercialBreak from junk food advertising, high streets that aren’t flooded with unhealthy products, and school food that supports young people to thrive. You will support the coordination of Bite Back’s youth model internationally to raise awareness of the global issue and build campaigns within different country contexts.

You’ll be creating change and protecting every young person’s right to a healthy childhood.

The Campaigns Executive will report to the Senior Campaigns Manager and will work closely with colleagues across Bite Back, in particular with our Programmes and Digital Communications teams.

Responsibilities

The Campaigns Executive responsibilities include:

● Providing day-to-day coordination and administrative support across national, local and international campaign workstreams.

● Helping to plan and deliver campaign events, such as in-person and online workshops: booking venues/managing online platforms, organising travel and materials, briefing staff and providing on-the-day support, occasionally outside standard working hours.

● Undertaking desk research, evidence-gathering and basic data analysis to inform our campaign activities, turning findings into briefings and/or presentations for internal teams.

● Contributing to brainstorms and ideation sessions with teams across Bite Back.

● Working with Campaigns and Communication colleagues to draft copy for supporter emails, social posts, web pages and briefing notes.

● Managing stakeholder lists (e.g. local council contacts, global partners) and occasionally joining meetings with external stakeholders.

● Providing ongoing support to UNICEF country offices throughout collaboration projects, building strong working relationships with country, regional, and HQ colleagues.

● Coordinating mentor sessions, for young people in several partnering countries on topics including research, policy and stakeholder engagement, community mobilisation, and media.

● Taking on additional tasks delegated by the Senior Campaigns Manager, contributing ideas and pitching in wherever needed during busy campaign moments.

Skills and Experience

The Campaigns Executive is a new role at Bite Back. We know that you might not have all the skills and experience listed below so please don’t be put off applying if you can’t demonstrate everything.

Remember that skills and experiences can come from all sorts of different places that might include volunteering, paid-work, educational settings, or elsewhere. If you're passionate and excited about working for us and are willing to learn and build new skills, go ahead and apply. You could be just what we are looking for!

The ideal candidate will have:

● Genuine interest in campaigning, social-change and the championing of youth voices.

● Experience of supporting the coordination of projects across multiple teams and external partners to meet deliverables within a set timeframe.

● Strong organisational and multitasking abilities, with excellent time management, ability to manage competing priorities with high attention to detail.

● Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.

● Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation, locally, nationally, and internationally.

● Ability to travel across England and Scotland when required (occasional).

Approach to Work

The ideal candidate will be:

● Creative with an open mind: coming at issues from new and unusual angles and being prepared to work hard on finding fresh approaches.

● Unafraid to speak your mind and challenge where you think we can be doing things better.

● Happy working in a fast-paced and often reactive campaigning environment.

● A team player who contributes to Bite Back’s collaborative culture.

● Up for a laugh - we believe work should be fun and that we all perform at our very best when we enjoy what we do.

● Committed to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real.

We're looking for a collaborative, analytical and detail-oriented Business Partner to join our Finance Team located at our Head Office in Islington.

£55,000.00 per annum, working 35 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We reserve the right to close the job advertisement early, so we encourage you to apply at your earliest convenience.

For a full job description, please visit our website.

This role encompasses two critical functions:

• Business Partner to Central Services - Assisting head office functions in managing their budgets.
• Financial Planning & Analysis - Supporting the Senior Manager for FP&A in overseeing the budgeting, forecasting, and business planning processes.

About you:

• Previous experience of planning and budgeting and delivery of key reports in a large organisation.
• Be capable of managing (sideways and upwards) senior individuals across multiple disciplines and have extensive, demonstrable people management experience and a clear understanding of the people implications and people agenda on the success of the business.
• Financial expertise to understand requirements, produce reports, provide financial analysis and to identify underperformance and risks.
• Confident, ability to lead, and communicate with others to influence business decisions and financial performance.
• Meticulous, accurate and attention to detail
• Experience in business modelling and financial forecasting.
• Advance skills in using Excel and to learn specific planning systems such as Bricks

What you'll bring:

Essential:

• ACA, ACCA, CIPFA, CIMA or equivalent full professional qualification.
• Ability to analyse complex financial information, identify issues, recommend solutions and express them clearly to "lay" managers.
• Ability to communicate effectively with a wide range of individuals and all levels internally and externally.
• Able to work under pressure and to tight deadlines.
• Constructive contributions and relevant recommendations to senior management to improve the performance.

Desirable:

• Experience in business partnering of FP&A

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Director of Strategic Partnerships

Keychange Charity
Hybrid – Home, Community Sites & London Office
£62,000–£66,000 per annum, depending on experience
Full Time

Are you a visionary leader with a passion for building partnerships that transform lives?

Keychange is a Christian charity with over a century of experience supporting people facing homelessness, isolation, and vulnerability. We create caring communities where everyone can belong and flourish, inspired by the love and example of Jesus.

We are seeking an inspiring Director of Strategic Partnerships to join our Senior Leadership Team. In this pivotal role, you will shape our partnerships, fundraising, and advocacy—ensuring our mission remains sustainable and impactful for years to come.

Your Impact

The Director of Strategic Partnerships reports to the CEO and is a part of the Senior Leadership Team (SLT), all of whom are Christian.  The SLT is responsible for the leadership, culture and Christian values of Keychange in the central office and community sites.

The person appointed to this role will:

• Maximise current impact and develop new programme opportunities for improvement and influence
• Develop and implement fundraising programmes
• Drive external partnership growth, including instigating national and local partnerships
• Lead on advocacy and influence, including local and national government policy and targets and sector themes and trajectories

For more information, please see the job pack, with key responsibilities, person specification and further information about making an application.  Interviews will be ongoing for candidates who can demonstrate the experience and attributes required, and we reserve the right to close the application process early. This role is subject to an occupational requirement, please see job pack for more details. 

How to Apply

To apply, please send:

• A cover letter outlining why this role excites you and how you meet the essential and desirable criteria

• Your up-to-date CV

Important: We’d love to hear your authentic voice—please do not use AI to write your application.

Key Dates

Deadline for applications: Midday, Thursday 24 July
Screening interviews (online): Friday 25 July
Final interviews (in person): Tuesday 29 or Wednesday 30 July

Want to Find Out More?

We know moving roles is a big step. For an informal conversation, please contact:
Sarah Hurst – Executive Assistant to the CEO

Join us in building communities of hope, care, and belonging. We welcome applications from candidates who share our vision and values.

Family Coordinator - Domestic Abuse Lead

Are you passionate about supporting families to overcome the impact of domestic abuse and thrive? Do you have experience in guiding survivors towards recovery, building a new life for themselves and for their children? If so, we want to hear from you!

About Home-Start Lambeth:

Our mission is to empower Lambeth families, helping them to develop their resources and connections. We walk alongside families, providing emotional and practical support so that they can overcome the challenges they face and provide a brilliant early years foundation for their children. With our incredible network of volunteers we support 100-150 families every year across Lambeth. We do this through our home-visiting service and our Freedom programme for domestic abuse survivors. To learn more about our work, please see our impact report on our website.

“The best most useful part of the help I got from HSL was the emotional and practical support. My volunteer encouraged me to leave the house and provided me with support from other organisations. If I didn’t receive support from HSL I would of suffered mentally, been more anxious and feel more stressed. I have been given the confidence on how to cope and manage.”

DA survivor supported through volunteer home visiting

“This program has been nothing short of life saving. I will be using all the information and resources to guide and shape my thinking and approach to my ex partner in the years ahead.”

DA survivor who attended our Freedom Programme

The Role: Family Co-ordinator (Domestic Abuse Lead)

This vital role leads the delivery of Home-Start Lambeth's domestic abuse work, with a particular focus on empowering survivors to recover and build brilliant new lives for themselves and their children. You will be responsible for managing and delivering the Freedom Programme, recruiting attendees, and continuously developing the program to meet the evolving needs of survivors. You will also oversee volunteer-delivered support to families in their homes to ensure it is targeted and effective in helping families achieve their goals.

Key Responsibilities:

· Leading Domestic Abuse Support: Spearhead Home-Start Lambeth's domestic abuse initiatives, including the development and delivery of the Freedom Programme, ensuring it effectively supports survivors.

· Empowering Survivors: Facilitate recovery and growth for survivors of domestic abuse, helping them build a new life for them and their children.

· Family Assessment and Support: Assess the needs of referred families and oversee volunteer-delivered support to achieve family goals.

· Volunteer Management: Contribute to the recruitment, selection, training, and ongoing support and supervision of our brilliant volunteers.

· Safeguarding: Undertake designated responsibilities to safeguard and promote children’s welfare and that of programme attendees.

· Partnership Working: Build effective relationships with referrers and other partners to promote Home-Start's services across the borough.

· Quality and Compliance: Ensure a high standard of service delivery, maintaining accurate records, and adhering to Home-Start Standards and Methods of Practice.

What we are looking for (Essential):

• A good standard of education (A level, NVQ level 3 or equivalent).
• Direct experience working with children/families from diverse backgrounds.
• Direct experience supporting survivors of domestic abuse.
• A strong understanding of the needs of domestic abuse survivors and families with children under five
• Knowledge of current legislation and policies relating to children and families.
• Commitment to good safeguarding practice and professional confidentiality.
• Excellent interpersonal, verbal, and written communication skills, including experience providing support over the telephone and through video conferencing.
• Ability to work flexibly, including regular evening work

Desirable, but not essential:

• Qualification in group-based support delivery.
• Relevant professional qualifications (e.g., health visitor, teacher, social worker, childcare).
• An Independent Domestic Violence Advocate qualification or other qualifications in tackling violence against women and girls (VAWG) and/or trauma-based approaches.
• Experience of delivering The Freedom Programme.
• Experience of developing and delivering training and supporting/performance managing volunteers.
• Knowledge of Lambeth and Lambeth children’s support services.

Salary: £31,000 FTE pro rata (actual salary £15,943 p.a.)

Hours: 18 hours per week, including regular evening work, (currently Tuesdays 6:45 PM - 9:15 PM for the Freedom Programme).

Location: Hybrid – a mix of working from home & in our office in Brixton

Contract: Permanent

Benefits: 3% employer pension contribution, employee assistance programme including a 24hr Health & Counselling helpline, flexible working arrangements (carer/family-friendly working)

We particularly encourage applications from Black, Asian or Minoritised Ethnic people/global majority, disabled people and marginalised groups as we are committed to ensuring our team represents the diversity of the borough.

Join us and help make a real difference to families in Lambeth! Due to the sensitive nature of the work and the need to ensure the safety and wellbeing of our service users, this role is restricted to women applicants (including trans women). We are committed to equality and have carefully considered this exception based on the specific requirements of this role.

Role Purpose

This is an exciting opportunity to shape the voice and public profile of one of the UK’s most impactful social justice charities. As Head of Communications, you’ll lead our communications function at a strategic level, inspiring and influencing how we share our story with the world. You’ll craft and deliver bold, creative, and inclusive communications that raise awareness of Pact’s work and help us achieve our ambitious goals. From digital campaigns and media relations to powerful storytelling and brand development, you’ll ensure our voice is clear, compelling, and deeply rooted in the lived experiences of those we serve. As a key member of the Executive Team, you will also play a vital role in shaping the overall strategic direction of the organisation, leading organisation-wide projects and championing a culture of open, values-driven communication.

Key Responsibilities

• You will provide strategic leadership for all communications activity across the charity, working closely with colleagues to develop and deliver multidisciplinary communications plans that support corporate objectives. You will be responsible for evaluating communications performance, reporting against KPIs, and using data to drive improvement. You’ll play a key role in horizon-scanning and forward planning, ensuring our messaging is proactive and responsive to external developments.

• You’ll oversee all of Pact’s digital platforms, including our social media channels and websites, as well as those for the Prisoners’ Families Helpline. You will lead the creation and delivery of compelling content to engage and grow our audiences, ensuring a dynamic and consistent presence across both organic and paid-for channels.

• Marketing and branding will be central to your remit. You’ll lead the development of high-quality, accessible and inclusive marketing materials and publications that inspire and inform stakeholders, staff, volunteers and service users. You’ll ensure the organisation maintains a strong and coherent visual and written identity, and you’ll manage a library of media assets and case studies that bring our work to life. You will also offer trusted support and guidance to colleagues and volunteers promoting Pact’s services locally.

• A core part of the role will involve amplifying the voices of people with lived experience. You’ll oversee the regular generation of powerful case studies and service user stories to be shared across internal and external channels, always ensuring ethical and inclusive storytelling.

• You’ll also contribute to the planning and promotion of key organisational events, including staff and volunteer gatherings, stakeholder roundtables and receptions.

• Ultimately, you will be the guardian of the Pact brand and the leader of our communications culture – someone who empowers others, inspires creativity, and champions clear, compassionate communication at every level.

Person Specification

• You will have significant experience in a senior communications, PR or marketing leadership role, with a proven ability to develop and evaluate impactful strategies. You’ll be an exceptional communicator with a keen eye for storytelling and audience engagement, and you’ll have experience managing digital platforms and growing audiences through content innovation.

• Strong leadership and team management skills are essential, as is a collaborative, facilitative approach that brings out the best in others. You’ll need to be a confident relationship-builder, able to influence at senior levels and build trust with stakeholders, media, and partners.

• Ideally, you will bring experience or understanding of the voluntary, criminal justice or social justice sectors. A strong grasp of inclusive communication and accessibility standards is highly desirable, along with an ethical approach to storytelling that respects and amplifies lived experience.

How to apply:

Please note - interviews will be conducted during the final week of August and the first week of September, 2025.

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.

Location: Two days a week in Central Office (Wandsworth / Wormwood Scrubs) with regular travel across England & Wales
Department Marketing and Communications
Job Type: Full time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent
Salary: £46,225 per annum £3,000 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

You may also have experience in the following: Communications Officer, Media Manager, PR, Public Relations, Public Relations Officer, Communications Manager, Marketing Communications, Campaign Manager, Project Management, Charity, Third Sector, Charities, NFP, Not for Profit, etc.

REF-222 719

The Development Team at The BRIT School is focused and experienced, with colleagues having worked in award-winning not-for-profits and national arts centres. Consisting of the Director of Development and colleagues focused on Corporate, Philanthropy, Trusts & Grants, the Team’s work is supported by a strong Senior Leadership Team and motivated Board of Trustees. 

With current / recent institutional funders including Garfield Weston Foundation, Leverhulme Trust, Arts Council England, Dr. Martens Foundation and Andrew Lloyd Webber Foundation - amongst many others - it is an exciting and unique organisation, bringing together world-class education with the creative industries. 

This is an exciting time to join The BRIT School team, as we continue to build on our successful trusts and grants programme and the momentum of recent years. 

Joining us as Trusts & Grants Officer, you will be at the heart of our efforts to #keepBRITspecial, helping the School to realise its plans and ambitions.

We are looking for someone who has a passion for the ethos and ambition of The BRIT School.

As a member of an impactful team, you’ll have the autonomy, responsibility and freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.

We would welcome candidates who are looking to move into trusts fundraising from other fundraising backgrounds, or relevant sales environments. We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.

The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values. 

We look forward to receiving your application, and we hope to meet you soon.

Why work for us?

This role is dynamic and challenging, offering a chance to leverage your technical expertise in a way that makes a real difference. You'll be at the forefront of our IT ServiceDesk, ensuring seamless and efficient use of O365 across the organization.

It’s an excellent move for your career development. You’ll have the opportunity to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for our mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly.

If you’re passionate about technology and looking to take your career to the next level while making a meaningful impact, this is the role for you!

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

The candidate should possess a strong technical background with extensive hands-on experience in managing and supporting Office 365 environments. They should be proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial.

We are also looking for someone with excellent communication skills, both written and verbal, as they will need to interact with various stakeholders and provide clear, concise support. A proactive approach to problem-solving and the ability to work independently and as part of a team are also essential qualities for this role.

By focusing on these key attributes, we can ensure that we find the right individual who will thrive in this position and contribute positively to our team.

About the role

The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware/software faults and solve technical application problems, either in person or via remote connections.

It is therefore essential that applicant is aware this role requires wide range of O365, systems and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.

The main areas of responsibility will be:

· O365 Apps

· SharePoint and Teams administration and support

· Azure and Active Directory maintenance

· Service Desk and General IT support

· Cyber awareness and action

· Documentation and Governance

· Automated deployment of software applications, security patch management and end-point         

         configuration.

· Business system implementations

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here). 

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team. We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: 22/08/2025

Interview date: 01/09/2025

Job Title: Employment Adviser

Line Reports: Client Services Manager

Location: London

Salary:  £29,000 - £32,000

Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: Permanent

Overall purpose

The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Tuesday 22 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 50,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We are looking for a Head of Intercultural Engagement (Maternity Cover) to lead our work to create a truly global experience for all students at UCL, harnessing the diversity of our student body, creating opportunities for international mobility, and working to ensure every UCL student is internationally aware, culturally inquisitive, and a true global citizen ready to change the world for the better.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
 

The role is a full time and fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

As the Head of Intercultural Engagement, you will be responsible for leading the Intercultural Engagement strand of UCL’s Student Life Strategy. By building relationships across UCL harnessing the rich diversity of UCL’s student community and creating new and investing in existing relationships with international partners, you will work to increase the number and range of opportunities for students to gain intercultural exposure on and off campus, managing a small team to support the expansion of our global engagement work. 

You will lead the Union’s work on Freedom of Speech at a time of change, increasing complexity and opportunity for the sector. Your team will support the organisation to deliver over 1500 external speaker events each year. You will be responsible for leading innovative programmes aimed at enabling students to disagree well at a global university as we tackle challenging issues in an uncertain world. 

Do you have experience in leading global engagement or intercultural engagement programmes? Do you have a detailed understanding of contemporary global conflicts and culturally significant global events? Are you passionate about supporting students developing intercultural competence? If the answer is yes, then we want to hear from you.

As Director of Operations and Fundraising you will play a key role in driving forward the mission of Notre Dame Refugee Centre, dedicated to supporting those seeking sanctuary in the UK.

Lead a small yet impactful team to deliver a range of vital services including IAA immigration advice and ESOL lessons, with social activities.  You will work closely with our trustees, staff and volunteers to ensure that we continue to deliver life-changing support to those who seek our help.

Join Samaritans as a Caller Support Officer

Do you have experience working with vulnerable callers within a helpline setting? Are you passionate about supporting vulnerable individuals and making a real difference?

Samaritans is looking for a dedicated Caller Support Officer to join our dynamic Caller Support Team. This is a unique opportunity to play a vital role in ensuring the safety and wellbeing of our most complex and vulnerable callers.

• £30,000 - £33,000 per annum
• 12-month fixed term contract, covering maternity leave
• Full time (35 hours per week) with flexible working
• Hybrid working: Linked to our Ewell (Surrey) office
• You will need to be able to work flexibly to support volunteers which may involve occasional travel or evening/weekend meetings. 

About the Role

As a Caller Support Officer, you will:

• Provide expert advice and guidance on caller support policies and procedures to volunteers and staff.
• Work closely with branches, the Caller Support & Safeguarding Hub, and Central Office to ensure consistent, high-quality support.
• Help manage support for callers with complex mental health needs, ensuring appropriate boundaries and reducing dependency on the service.
• Be a key point of contact for police, coroners, court officials, and other external agencies.
• Support the triaging of caller concern forms and work closely with callers to create safe effective support plans that meet their needs within the boundaries of the service.
• Uphold Samaritans’ zero-tolerance approach to any abuse of threatening behaviours towards volunteers and staff

What We’re Looking For

We’re seeking someone who:

• Has experience with working in a helpline setting, to support volunteers to deliver safe and effective emotional support to individuals in distress or with complex emotional/mental health needs, ideally in a helpline setting.
• Understands safeguarding legislation and has experience applying it in practice.
• Is confident managing sensitive and sometimes confrontational situations.
• Can work independently and manage a varied workload effectively.
• Has experience working with external agencies such as police and court officials.
• Is emotionally resilient and able to handle distressing information with professionalism and care.

Criminal record check (DBS):  

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists. 

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

Why Join Us?

At Samaritans, we believe fewer lives should be lost to suicide. You'll be part of a supportive and inclusive workplace that values innovation, resilience, and collaboration. Enjoy a hybrid working environment, professional development opportunities, and the chance to make a real difference.

Working at Samaritans:

​​For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers page.

​Being Inclusive:

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​Application: 

If this sounds like the opportunity for you, please upload your CV and a cover letter (one page), outlining your motivations for applying and why you think you would be a great fit for the role. Applications close at 9 am on Monday 28th July. Video interviews taking place on the 12th, 13th, and 14th of August.  

Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. 

Financial Controller
£75,000 pa plus excellent benefits
London
Permanent, Full-time
Ref: TG654198

We’re looking for an experienced and qualified Financial Controller to lead with confidence, clarity, and purpose. This is a unique opportunity to join one of the world’s leading cultural institutions and play a central role in managing its financial operations. You’ll bring a recognised accountancy qualification and a proven ability to navigate complex financial environments, offering strategic insight and operational excellence.

Your leadership will inspire and develop a diverse team, fostering an inclusive and respectful culture. With strong interpersonal skills, you’ll work closely with senior stakeholders and support non-financial colleagues across the organisation. You’ll have deep expertise in financial systems, reporting, and taxation—including PAYE and VAT—and a passion for continuous improvement. If you’re ready to make a meaningful impact and share in Tate’s commitment to creativity, accessibility, and innovation, we’d love to hear from you.

First-round interviews are scheduled for 31 July and 1 August 2025. Candidates progressing to the next stage will be invited to a second-round interview, with further details provided in due course.

Frequently, we receive a high level of applications and as such, reserve the right to close applications before the advert deadline. To avoid disappointment, we encourage you to apply as soon as possible. 

Our jobs are like our galleries, open to all.

Tate offers a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.

Closing date: 24 July 2025