Senior support assistant jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A new role, the Fianacial Accountant will support the Head of Finance in managing GWT’s day to day finances as well as providing routine financial advice to the head office staff.
Reporting to the Head of Finance, this role is a lead for ensuring financial compliance within UK head office including Fundraising and Gurkha Welfare Advice Centre (GWAC) and will ensure the effective financial management of UK activity through to trial balance and ensuring accuracy of monthly reconciliations.
This is a hands-on financial accounting role needing a practical, problem solving approach and has the opportunity to add real value to the team.
Key duties and responsibilities
This role’s primary responsibilities will be as follows:
- Lead the month-end processes for UK activity (head office, Fundraising and GWAC) to ensure that deadlines are met through:
- overseeing the timely and accurate financial transaction processing in the finance system;
- reconciliation of Balance Sheet accounts and resolving discrepancies in a prompt manner;
- ensuring the accurate and timely reconciliation of all bank accounts; and,
- end to end reconciliation of income through the fundraising CRM to finance systems (including Department, Restriction and Trading).
- Be responsible for the timely payment of invoices by the Finance Assistant.
- Draft monthly finance data dashboard and quarterly management accounts including variance analysis, liaising with budget holders as required, and assist in preparing annual budgets for UK activity.
- Lead for financial compliance in the UK including raising awareness through events such as the Charity Fraud Awareness Week, and reviewing all financial policies on annual basis.
- Manage and support two part-time team members through training, professional coaching and development.
- Deputise for the Head of Finance on matters related to financial management of UK operations including representing at the senior management meetings.
- Support the Head of Finance in the year-end process and preparation of financial documents for annual audit.
- Proactively seek opportunities for continuous improvement within financial systems and accounting processes and controls.
Key skills, qualifications and knowledge, and personal attributes
Applicants for this position should be able to satisfy the following criteria:
Essential:
- A passed finalist or qualified (ACA, ACCA, CIMA, or equivalent) with proven experience in financial operations and reporting.
- Proficiency in accounting software and good Microsoft Excel skills.
- Excellent analytical, problem-solving, and communication skills, with a focus on detail and accuracy.
- Willingness to take on responsibility and work on own initiative.
- A positive, can-do attitude with a flexible approach to changing priorities
- Ability to work as part of a team and to help and support others.
- Ability to manage time, plan workload effectively, be self-motivated and meet deadlines.
- Commitment to improving processes and delivering high-quality financial reporting.
- Experience in supporting audits and implementing robust financial controls.
Desirable:
- Experience of IRIS/PS Financials.
- Working knowledge CRM – Access Charity CRM or equivalent.
- Experience of charity accounting (Charities SORP – FRS 102) and financial management and reporting requirements within the not for profit sector.
- Strong team management skills with a focus on professional development and coaching.
To provide welfare and support to ex-Gurkhas, their families and their communities in Nepal to enable our beneficiaries to live their lives in dignity




The client requests no contact from agencies or media sales.
As Chief Executive, you will lead the staff team, be responsible for providing overall strategic direction, coordination and management of all CAP programmes. Partnership building is a key role to maximise our impact.
Church Action on Poverty is a medium sized social justice charity, with a vision for the UK to become a country where everyone can flourish free from poverty. We are an ecumenical organisation with a Christian ethos and roots in the churches who remain key partners for us. We support programmes across the UK improving the lives of people in poverty and create opportunities for those with lived experience to voice their concerns with the aim of educating the public to raise awareness and understanding in line with our charitable objectives.
Currently, our programmes are structured on the principles of dignity, agency and power. They comprise: supporting a network of 130 food pantries with a membership of over 50,000; enabling people with lived experience of poverty to speak truth to power and supporting churches to explore what it means to be a ‘church on the margins’ as well as playing a leading role in high profile national campaigns.
It is anticipated that the role will be varied and flexible, but will include:
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Assisting the CAP Council of Management in the development and implementation of the organisation's programmes, campaigns, partnership building and public affairs work.
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Managing CAP's staff and resources in line with the organisation's agreed policies and priorities, and core values of collaboration, participation and empowerment.
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Fundraising and organisational strategy to achieve our aims.
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Ensuring that people with lived experience of poverty are actively involved in all aspects of CAP's work.
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Leading and line managing the Senior Leadership and Management Team.
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Working with the whole staff team to develop and implement strategies that build dignity, agency and power to end poverty.
Key responsibilities
1. Supporting CAP's Council of Management in its governance function
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Maintaining regular contact with the CAP Chairperson and Officer Group.
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Providing regular written reports to CAP's Council of Management and attending all meetings of the CAP Council of Management and Officers Group.
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Agreeing and implementing an annual planning cycle with the Council of Management, in line with CAP’s strategic values and vision.
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Working with the chair and officers to ensure good governance of the organisation.
2. Ensuring the effective management of CAP's staff team by:
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Providing day-to-day management and support for the Senior Management and Leadership Team.
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Holding oversight of the policies and procedures of the organisation and ensuring that they are up to date and fit for purpose
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Setting the culture of the organisation, with a focus on promoting collaborative working, learning and staff wellbeing.
3. Finance and fundraising
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Setting a clear, viable organisational and financial strategy and implement through
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Fundraising and relationship building to secure the resources needed for the programme work and campaigning.
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Formulating appropriate applications for programme funding.
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Providing resources for donors and churches to organise fundraising.
4. Programme Development
Leading the process of programme development within CAP in order to:
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Promote new approaches to combating poverty, which build the dignity, agency and power of people and communities struggling against poverty.
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Ensure that programmes have clearly identified aims, objectives and methods and that projects are monitored and evaluated.
5. Partnership Building
Building partnerships and contribute to the shared leadership and development of a movement based on dignity, agency and power with people and struggling communities against poverty, by
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Working with a wide range of partners and people with lived experience, to connect and build networks of people and groups who are committed to challenging poverty.
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Ensuring that CAP works collaboratively, leading CAP's involvement in strategic coalitions, alliances and other movement building opportunities.
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Ensuring CAP’s work is informed by the insights of people with lived experience of poverty, as well as wider public policy, debate and research.
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Ensuring that CAP’s views are shared with government, politicians, churches and others, where possible, led by people with lived experience of poverty.
6. Membership and supporters
Working with CAP’s Communications and Supporter Relations manager to ensure the recruitment and retention of members, donors and supporters by ensuring that:
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CAP members are provided with regular mailings and appropriate support for local/national activity.
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Ensuring that requests from CAP members and others for information and support are dealt with appropriately.
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Overseeing resources for Challenge Poverty Week and Poverty Sunday
7. Public Profile
In collaboration with CAP's Council of Management and staff, ensuring that CAP maintains a high profile within both the church and secular media, including:
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Ensuring CAP contributes effectively to public and media debate, including mainstream secular and church media, TV, radio and new/social media etc.
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Prioritising opportunities for people with lived experience to act as spokespeople and the public face for CAP.
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Attending and speaking at appropriate conferences and events making sure that CAP is represented at key events.
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Representing CAP views to national, regional and local government.
8. Theological Development
Facilitating the development of theological and other resources which reflect
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the lived experience of people and communities struggling against poverty, biblical sources, personal faith and other theological writing.
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wider analysis of social, political and economic issues.
Accountability and relationships
The Chief Executive is accountable to the elected Council of Management. Regular contact is maintained with the Officers Group, and in particular the Chair.
The Chief Executive provides line management to the other members of the Senior Leadership and Management Team, and works closely with other members of the CAP staff team, and external partners.
Other details about employment
Duration: Permanent contract with six month probationary period.
Hours: 35 hours per week including occasional 'unsocial' hours, weekend working and overnight travelling for which Time Off in Lieu is provided.
Salary: Church Action on Poverty Salary Band L, starting at scale point 43 on the NJC scales (currently £52,805 pay award pending). Rising by increments after 3 years and every 2 years thereafter to point 46 (currently £56,073), paid monthly on the 14th day of each month.
Pension: Church Action on Poverty operates the Nest auto-enrolment pension scheme, and contributes a 10% employer contribution provided the staff member commits to making a 5% employee contribution.
Benefits: Simply Health Cash Plan, Working from Home allowance, Employee Assistance Programme, Cycle to Work Scheme, Staff Expenses Debits Cards, National Gym and Partner Discounts.
Holidays: 25 days’ annual leave pro rata (30 after five years’ service) plus statutory holidays. Office closure over New Year period on top of annual leave.
Location: Hybrid working on a flexible basis from home with some time each week in the Manchester office.
No CVs or other attachments please, only applications using our standard application form (available to download above) will be considered.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re recruiting for a team co-ordinator to support our busy legal, compliance and governance team and to support the good functioning of our team. Working with us will provide wide experience of how a busy and efficient in-house legal team deals with contracts, compliance, policies, processes and communications. There’s scope for the right candidate to take on more responsibility for project work. We’ll provide a good quality handover as there’s many processes that you’ll need to understand and manage.
About you
You’ll need excellent Microsoft 365 skills, particularly in word, outlook, teams and excel. You should have a great eye for detail, be efficient, proactive and accurate. Experience of organising meetings and minute-taking would be an advantage. You should be able to manage your own workload, maintain your own to-do lists, organisational registers and respond to requests in a timely and efficient manner. You’ll be able to maintain confidentiality and understand its importance. You should have a commitment to building and maintaining excellent personal relationships with colleagues across the organisation.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: Thursday 22 May at 9am
Interview date: Tuesday 3, and Wednesday 4 June 2025 (in person at our London office at The White Chapel Building E1 8QS)
Role Purpose
This is an exceptional opportunity to join the Royal Hospital Chelsea as Assistant Director of Audience Engagement on a fixed term contract to cover maternity leave. A core focus of the role is to develop the Royal Hospital Chelsea into a national heritage destination while ensuring our community of veterans remains at the heart of everything we do.
During this fixed term contract, you will be responsible for delivering our public engagement strategy, and drive visits to, and engagement with, the Royal Hospital Chelsea’s heritage, supporting sustained and manageable footfall and increased income through public programmes, secondary spend and commercial visitor opportunities.
You will oversee the successful delivery and operation of the new Visitor Centre within the recently restored Soane Stable Yard, ensuring the visitor experience both onsite and digital is inspiring, inclusive, and impactful. You will also lead our contribution to the Chelsea Heritage Quarter, including co-delivering the annual Chelsea History Festival, working alongside key partners: the National Army Museum and Chelsea Physic Garden.
This role carries senior leadership responsibility, including line management of a talented team covering public programmes, community engagement, visitor experience, and retail. You are also responsible for managing RHC’s relationship with a café concession. You will work closely with colleagues across the Royal Hospital Chelsea and externally to grow our public reach and income potential, positioning the Royal Hospital Chelsea prominently within London’s cultural landscape and the wider heritage sector.
About You
We are looking for an inspiring, strategic leader with a proven track record in the heritage, museums, or visitor attraction sector. You will bring significant experience in audience engagement or similar roles, including at least five in a senior leadership or management capacity. You will be adept at developing and delivering public-facing programmes, and leading a high-performing, multidisciplinary team.
The successful candidate will be a creative thinker with excellent communication skills, a strong grasp of commercial opportunities, and the ability to develop inclusive strategies that attract core, target, and hard-to-reach audiences.
About Us.
The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692 provides both sheltered accommodation and full nursing care for up to 300 retired British Army veterans.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews, we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Finance Business Partner
Reference: APR20256891
Location: This is a hybrid role, with the expectation that you will be required to work at our headquarters at the Lodge in Sandy, Bedfordshire when requested and for say month-end (typically in the first week of each month), training etc
Contract: Fixed-Term for 12 months, possibly leading to a permanent contract
Hours: Part-Time, 0.6 FTE, 22.5 hours per week with some flexibility
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
The Financial Planning & Reporting Team are looking for an Assistant Business Partner (AFBP) to join the team as soon as possible.
What's the role about?
The post holder will support the Finance Business Partners and Senior Reporting Accountant with the production of weekly and monthly financial reports and general management accounts duties.
The post holder will complete reconciliations and maintain records for budget monitoring and forecasting in support of the Finance Business Partners. They may also investigate variances and help maintain the finance systems.
Essential skills, knowledge and experience:
• AAT level 4 qualification or be CIMA / ACCA part-qualified
• Numerate and proficient in using Microsoft 365, particularly excel
• Able to build relationships within the finance team and comfortable resolving queries with non finance specialists
• Able to work at pace with minimal supervision and able to prioritise tasks to meet deadlines
• Proven experience of making recommendations to decision makers through analysis of financial information, modelling scenarios and paying due regard to risk and control issues
• Proven ability to understand business issues and identify interventions to improve business performance
• Proven experience of identifying key metrics that contribute to organisational performance and informing managers of such in a manner that facilitates rapid management response
Desirable skills, knowledge and experience:
• Previous experience as a management accountant or assistant finance business partnering role
• Previous exposure to charitable reporting
• Previous experience of budgeting and project accounting
Closing date: 23:59, Fri, 23rd May 2025
We are looking to conduct interviews for this position to be confirmed and agreed with the candidates.
We reserve the right to close this advert once sufficient applications have been received.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
As part of this application you will be asked to provide a copy of your CV and complete a short form. In the cover letter section you will be able to explain how you meet the criteria set above.
This role will require completion of a DBS/PVG/Access NI in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Location: Barnstaple - Little Bridge House
Job Type: Part time, 22.5 hours per week
Contract Type: Permanent
Salary: £23,527 - £25,647 per annum (£14,307 - £15,596 pro-rata)
About The Organisation
Our client provides care and support for children with life limiting conditions. They have an exciting opportunity for flexible and enthusiastic administrators to join their Care Administration team where you will be able to really make a difference to the lives of the children and families who they support.
Join their team for a rewarding career move where 98% of staff agree that they are proud to work for them
What you will be doing:
In this role you will support the Senior Care Administrator in the delivery of comprehensive and effective clerical and administrative support to their skilled multi-disciplinary team.
The Successful Candidate:
You will be an excellent administrator who is able to work on your own initiative, prioritise workloads, have an eye for detail, strong all-round communication skills with prior experience working in a busy office. Good IT skills including MS Excel, Word, PowerPoint and Outlook and database use is essential. Experience of working within a medical or similar environment would also be an advantage.
What they offer:
They value their staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
Closing date: 12th May 2025
Anticipated interview date: 21st May 2025
To find out more and apply online please visit their website.
They are committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. They welcome applications from all sections of the community.
You may also have experience in the following: Administration Assistant, Administrator, Customer Service, Care, Healthcare, Medical, Medical Administrator, Database Administrator, etc.
REF-221 209
The Finance Assistant will play a key role in supporting KCLSU's finance operations, maintaining strong financial controls, and ensuring accurate financial reporting across the organisation.
Main Tasks
- Process and reconcile purchase invoices, sales invoices, and supplier payments, maintaining accurate ledgers.
- Reconcile daily income from multiple systems to banking records and update the finance system accordingly.
- Support month-end processes, including bank reconciliations, journal postings, and assisting with management accounts.
- Assist with reconciling Balance Sheet accounts, investigating and resolving discrepancies.
- Generate financial reports and data extracts from the finance system to support financial reporting.
- Support the maintenance of internal financial controls and ensure compliance with relevant financial procedures and regulations.
- Respond professionally to financial queries from staff, students, and suppliers, providing accurate and timely information.
- Other finance-related ad hoc tasks
General Responsibilities
• Support the efficient operation of the Finance Department, ensuring organisation and professionalism. Provide cover for colleagues where necessary, contributing to a cohesive team environment.
• Develop a strong understanding of Finance Business Partnering, providing financial advice and insights to internal budget holders, aiding informed decision-making and improved financial performance.
• Lead or contribute to projects supporting the implementation of KCLSU’s Finance Strategy, driving process improvements and strategic initiatives.
• Maintain compliance with KCLSU’s financial regulations, ensuring the integrity and accuracy of financial operations.
• Deliver excellent customer service to both internal and external stakeholders, addressing finance-related queries and providing accurate, timely information.
• Contribute to the development and continuous improvement of financial systems, ensuring sound financial controls and best practices are in place.
• Represent KCLSU professionally, supporting its objectives and upholding its positive reputation.
• Adapt flexibly to evolving responsibilities, assisting with tasks that support the wider needs of the organisation.
• Collaborate across departments, adopting a team-oriented approach to support the overall functioning of KCLSU.
Other Responsibilities
• Assist in the delivery of finance systems and procedures training for over 400 student groups, ensuring they have the necessary tools and knowledge to manage their finances effectively.
Working Hours
• The role requires 35 hours per week. On occasion, working hours may exceed this, including evening or weekend work to meet deadlines. These additional hours are included in the role's grading and contract.
Additional Information
• This job description is accurate as of 28th April 2025 and outlines the core responsibilities of the role. It is intended to assist both the post holder and KCLSU in understanding the position’s primary duties.
• The description is not exhaustive, and duties may evolve over time. The post holder may be required to work at various King’s College London sites.
• KCLSU operates a hybrid working policy, requiring employees to work in the office at least once a week and five days per month.
• KCLSU reserves the right to vary the duties and responsibilities after consultation with the post holder.
• Please note that the starting salary for this role is £31,041 with annual increases.
Candidate Specification
Qualifications
• A finance-related qualification (such as part-qualified Chartered Accountant or equivalent) is highly desirable, with at least two years of relevant finance experience, ideally within a student union or higher education environment, though other sectors will be considered.
• Alternatively, candidates with strong hands-on financial experience in a similar setting, or who are working towards a finance qualification, are also encouraged to apply.
Experience
• Proven, hands-on experience working with integrated accounting systems.
• Demonstrable experience managing all aspects of financial operations, including accounts payable, receivable, reconciliation, and financial reporting.
• Experience in finance business partnering or providing financial advice and support to non-finance staff is highly desirable.
• Experience in presenting financial information clearly and effectively to senior management is desirable.
• Any experience in treasurer or fund investment management is an additional advantage but not essential.
Knowledge
• Solid understanding of accounting concepts, financial reporting, and VAT regulations, ensuring compliance and accurate financial operations.
• A working knowledge of data protection requirements, particularly in the context of a membership organisation, is beneficial.
Skills
• Excellent multitasking ability and a keen eye for detail, with the capacity to manage multiple priorities in a fast-paced environment.
• Advanced IT skills, including proficiency with Excel (intermediate to advanced), and strong Office 365 competency to produce reports and manage data efficiently.
• Strong communication skills, both verbal and written, with the ability to interact diplomatically with staff, students, and external stakeholders.
• Ability to work independently under pressure, demonstrating initiative and a solution-oriented approach to problem-solving.
The list above is not exhaustive. We recommend that you read through the Job Pack to understand the scope of what the role entails.
Application Process
To apply, please visit our website, download and complete the application form and the equal opportunities monitoring form below and email your completed application directly to our HR email address.
Once shortlisting is completed, we will contact you and inform you of your progress.
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
As you will also see on our Job Pack that we are an equal opportunities employer and live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days holiday entitlement & bank holidays & discretionary closure days per annum
- Discounts on KCLSU venues
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) prior to your start date. Please note that KCLSU is unable to provide a visa sponsorship.
- Not be a trustee of King’s College London Students’ Union
- Have a National Insurance number, or be in the process of applying for one
Thank you for applying with us. We look forward to bringing your talent onboard and working with you!
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
We are looking for a Highly experienced leader and senior practitioner who is flexible and interested in carrying out a diverse and rewarding role overseeing and leading on Safeguarding responsibilities and good practice and Customer Experience. You will work proactively with the Executive and senior management team in order to ensure excellent duty of care for Safeguarding and in promoting an open and learning culture. You will work to uphold Duty of Candour principles. Creative Support works with over 6,000 service users across over 650 sites throughout England with 80 CQC registered locations. We have an excellent reputation on which to build.
The Head of Safeguarding and Customer Experience will continue and develop the successful corporate senior level oversight of safeguarding and oversee our Serious Incident Register and procedure to Board level. Additional to this through the delivery of excellent customer experience the post holder will be ambitious for the lives of the people we support and will ensure people are safe and well supported, the role will innovate and advocate for the voice of service user to be heard and their preferences for support respected and delivered.
Some key skills required for the roles are to be informed, calm, responsible, insightful, exceptional report writing skills, leadership skills, Teamwork, reflective practice, professionally curious, excellent interagency skills and values led.
The Head of Safeguarding and Customer Experience will oversee two small teams and be part of the Quality senior leadership team. You will be digitally literate, have excellent report writing and presentation skills and contribute to excellent social care governance processes with other senior colleagues and the executive team.
The post holder will be primarily based at our head office in Stockport, work pattern will be agreed based on the needs of the role. You will work in conjunction proactively with the senior management team in order to ensure excellent duty of care is delivered.
The post holder will also be expected to deliver local skills based training sessions and coaching in order to improve management skills in managing and preventing safeguarding. Skills based work will include maintaining open and learning cultures, Duty of candour approaches and providing excellent customer experience.
Full training, supervision and support will be provided alongside excellent employment benefits.
Vacancy Reference Number: 84056
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Salary: £53,952-£59,744
Contract: Permanent
Location: London office – Hybrid
Closing date: ASAP
Benefits: Health care benefits, 6% pension contribution, season ticket travel loan
We have a great opportunity for an Assistant Head of Legacy and In Memory Fundraiser working for The Salvation Army. This role will report into the Head of Legacy and In Memory and line manage two others in the team to inspire in-memory and legacy donors, whilst driving key fundraising targets and activities.
You will deliver multi-channel legacy marketing campaigns to grow In Memory and Legacy supporters, develop new ideas, and provide excellent stewardship to current and long-standing supporters of the charity. This role will focus on growth and the protection of legacy income, currently £65m per year. This is an exciting time to join a growing and ambitious team as they are investing in all aspects of fundraising and marketing.
To be successful as the Assistant Head of Legacy and In Memory Fundraiser, you will need:
- Extensive expertise in all aspects of Legacy and In Memory fundraising, including detailed knowledge and experience of the marketplace
- Experience in successful strategic planning, management, and implementation of strategy
- Excellent communication and interpersonal skills with the ability to influence at a senior level, and develop strong, successful, collaborative, and influential working relationships at all levels of seniority within an organisation
- Excellent leadership and people management skills with proven experience of managing and building high-performing teams
If you would like to have an informal discussion, please call and speak with Emma.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserves the right to end the application period sooner.
If you would like to discuss this role with us, please quote the reference 2592EI
Prospectus is working with our client to recruit a new Assistant Head of Legacy and In Memory Fundraising. The organisation has a trusted presence in communities across the country, offering practical and emotional support to some of the most vulnerable people in society. Their mission is to offer hope, dignity, and opportunity for all.
The Assistant Head of Legacy and In Memory Fundraising is a brand-new position which will lead and grow these two vital areas of income. With oversight of a £2m budget and a team of four, the selected candidate will shape strategy, develop new In Memory fundraising activity, and build long-term supporter pipelines. As a senior leader, you’ll champion cross-organisational engagement and help embed Legacy and In Memory giving across the wider charity.
This role will suit someone with strong experience in Legacy and In Memory fundraising, or keen to move into this area from an Individual Giving background. Confident in managing campaigns, budgets, and people you’ll be an excellent communicator, a thoughtful leader, bringing insight and creativity to strengthen supporter relationships and drive long-term success.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Jessica Stoddart at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.
Location: Barnstaple - Little Bridge House
Job Type: Full time, 40 hours per week
Contract Type: Permanent
Salary: £43,633 - £50,091
Are you a care professional passionate about providing families in children's hospice care with social, emotional and practical support, including bereavement support, sibling support and consideration of wider family needs?
What you will be doing:
The Team Leader for Family Support will work as part of the care leadership team. Working under the Senior Care Team Leaders (STL) providing direct support and leadership to members of the care team, including the siblings team and wider family support team, overseeing the delivery of family support, accordingly. You will work closely with the Deputy Director and Lead for Family Support to work on a program of ongoing development for family support including areas such as safeguarding, transition, family engagement and staff support.
About the Organisation
Our client are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. They deliver services to children and their families who have a palliative care need and meet the agreed referral criteria. Their ethos is support the whole family and their delivery model includes care wherever the child is when they need it most including care at the hospice base, at home and virtual support. The care and support they provide can span many years, or be a brief moment in time, being there when families need us most. You will leave each day knowing you have made a real difference to short and precious lives.
The successful candidate:
To be successful you will be/have:
• Educated to degree level or equivalent knowledge and skills gained through a combination of alternative study, or demonstrable employment experience.
• Relevant qualification e.g. social work, public health nursing HV, membership of relevant professional body
• Experience of working with children and families facing loss and bereavement in a palliative care setting.
• Evidence of continuous professional development (CPD) clearly recorded for professional profile.
• Experience of audit and research.
• Knowledge and insight into the needs and current issues of children with life limited conditions and their families.
• Understanding of Clinical Governance and the implications for clinical services including experience of quality issues.
• Experience of working in a multidisciplinary team in a variety of settings
• Experience of providing consultation and supervision and staff support
• Leadership and management experience, with lead responsibility for a team.
What they offer:
They value their staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
• 33 days (plus bank holidays) holiday entitlement (pro-rata), which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• retention of NHS pension
• annual NMC registration fees paid
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
Join their team for a rewarding career move to an organisation where 98% of staff say they are proud to work for.
Apply now to be part of something truly meaningful! Together, you can create moments that matter.
To find out more please see the attached job description and person specification. To arrange an informal discussion please contact them.
Closing date: 30th May 2025
Anticipated interview date: 11th June 2025
They are committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. They welcome applications from all sections of the community.
You may also have experience in the following: Palliative Care Lead, Care Coordinator, Care Supervisor, Care Manager, Care Team Coordinator, Senior Care Assistant, Care Support Leader, Care Shift Leader, Care Unit Leader, Care Group Leader, Care Service Coordinator, etc.
REF-221 208
Doorway has operated across Warwickshire since 1997 providing a range of services for young people who are experiencing or at risk of homelessness.
Our key objectives are:
· To prevent youth homelessness and the exclusion that embeds it.
· To increase access to safe and secure accommodation for young homeless people to alleviate homelessness and exclusion.
· To promote a personalised approach to young people’s housing and personal development needs.
· To influence policy that affects homelessness and excluded people.
We are proud to have worked with so many fantastic young people by listening to them and offering appropriate advice, support and wellbeing options as well as accommodation.
Doorway is seeking an exceptional and inspiring leader with the following:
· experience in successfully balancing the strategic and operational leadership responsibilities
· ability to manage high performing teams of staff and volunteers
· a good knowledge of housing and homelessness, local authorities and the charity sector
· able to develop strong and lasting relationships with a broad range of stakeholders, including young people who are at the heart of our service delivery.
· senior experience in an organisation of similar scale and complexity
· sound financial and commercial acumen with a track record of identifying and securing funding
Above all else, you will be intrinsically values driven and aligned to our purpose and culture. You will demonstrate a strong commitment to equity, diversity and inclusion along with a passion for tackling social injustice.
Our mission is to give homeless young people a future through advice, accommodation options, support and life skills development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a high energy and hands on Garden Manager to work closely with the Senior Leadership team at Sufra to support the development and expansion of the community garden, and manage the team of garden staff and volunteers. This is an exciting time in the development of St. Raphael’s Edible Garden, as we are looking for an experienced Garden Manager to oversee the next steps in the development of the site, deliver a range of learning outcomes and fully implement, manage and further develop all aspects of the garden project.
Alongside practical educational outdoor experience, the successful candidate will understand how to design educational programmes that are accessible and engaging for a range of audiences, including school children and young people, adults with additional needs, and wider community. Project management and organisational skills are also essential. This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity, that would suit a committed individual who is willing to go the extra mile. Through their activities, the Garden Manager will be able to convey the charity’s passion and commitment to supporting vulnerable people in Brent and transforming the lives of beneficiaries.
Please provide the following documents in your application;
An up-to-date CV
A Covering Letter (no more than 2 sides) responding to the specific questions posed in the Job Description
Equal Opportunities Form (also available on our website)
The client requests no contact from agencies or media sales.
About the Role
Are you someone who thrives on helping others, solving problems, and making a tangible difference in people’s lives? We’re looking for a committed and empathetic Student Advisor to join the Advice Service team at the University of Manchester Students’ Union (UMSU).
In this vital role, you’ll provide free, independent, and confidential advice to students across a range of key areas. Whether it’s supporting someone through an academic appeal, navigating complex housing issues, managing financial hardship, or dealing with personal challenges, your role is to ensure students feel heard, informed, and empowered to take the next steps.
You’ll be part of a small, dedicated team working in a busy, varied environment that puts student wellbeing at the heart of everything we do.
Key Responsibilities
- Deliver One-to-One Support: Provide impartial, confidential advice on academic concerns (appeals, complaints, disciplinaries), housing issues, financial support, and personal or welfare-related challenges.
- Support in Crisis: Offer guidance and emotional support to students experiencing difficult or distressing circumstances, such as mental health issues, harassment, or financial insecurity.
- Create and Share Resources: Develop accessible self-help materials (articles, videos, workshops) to empower students and reduce reliance on one-to-one services.
- Promote the Service: Take part in outreach activities, including campaigns, events, and training, to raise awareness and improve access to advice and support.
- Track and Report Issues: Use our case management system to record casework clearly and securely, and help monitor trends in student issues to inform future campaigns.
- Collaborate and Contribute: Work closely with colleagues across UMSU to support key periods like Welcome Week and elections, contributing to a supportive and inclusive student experience.
See the full role profile including the person specification for more details.
The client requests no contact from agencies or media sales.
To further develop, deliver and strengthen CSE’s Human Resources function, ensuring that the organisation complies with all relevant legislation and guidance while recruiting and retaining good quality staff. Instilling a collaborative culture of high performance where staff are encouraged and supported to perform at their best and we collectively achieve outstanding results.
Pay and conditions
• The role is full-time, permanent role (37.5 hours per week).
• The salary for the role will be £47,508 - £55,954 (starting salary is expected to be at the lower end of the range)
• You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
• To deliver all aspects of CSE’s Human Resources function, from recruitment, staff welfare, wellbeing and associated support, staff records, training and professional development, oversight and advice on any conflicts or disciplinary matters; and to include the development and maintenance of all appropriate staff policies and processes, including performance management and staff appraisals, remuneration, role progression and all staff benefits.
• To ensure the Staff Handbook remains regularly updated, and to lead on all amendments / updates to this key document for staff. Additionally, working alongside the Director of Finance & Operations, the Chief Executive and other directors to ensure all HR-related policies and procedures across CSE are reviewed regularly and remain updated accordingly, supporting staff needs as effectively as possible while also reflecting the needs and strategic objectives of the whole organisation, its charitable status and mission.
• To maintain the organisation’s personnel records in accordance with appropriate data protection standards and recognised good practice (utilizing the Cezanne HR system). To provide overall ownership of this system – in terms of data contents, security and ongoing operations for the system. The postholder will also act as primary contact for the Cezanne software supplier, liaising with the Director of Finance & Operations and other interested parties where necessary.
• To maintain oversight of staff welfare and working with line managers and other relevant staff, provide and promote access to support and advice to sustain good staff mental and physical health and wellbeing.
• To play an integral role supporting both the Employee Voice (EV) group and Equality, Diversity and Inclusion (EDI) group and take a lead on related operational functions including administrating the 6-monthly Staff Survey and highlighting issues and trends in staff feedback.
• Provide oversight and guidance in respect of staff recruitment, onboarding, induction development and training, supporting and advising other relevant staff across all associated processes.
• To issue accurate and timely employment contracts, offer letters, job descriptions, pay review letters for all internal changes. Manage and oversee internal paperwork flows from relevant managers, relating to any changes to individual employee terms of employment. Support the SLT in reviewing and amending standard terms of employment contracts to ensure CSE’s practices reflect current best practice.
• To ensure that all payroll documents such as starter forms and payroll amendment forms are completed and saved in the correct location and sent to the payroll bureau where appropriate, and support the Finance team with the administration of our payroll and payroll records and pension scheme contributions and other employee benefits. To accurately track all staff absence and ensure that self-certification and return to work meetings are completed in a timely manner. Update the Bradford factor grid to monitor score against policy and, support line managers and employees in understanding how CSE uses this as a tool at all stages of process.
• To maintain an up-to-date knowledge of applicable employment, equity and diversity, and Health and Safety laws (with support from professional advisors where appropriate), standards, guidance, and good practice, advising the SLT how these can best be reflected in the organisation’s policies and practices as they apply both to individual members of staff and to the organisation as a whole.
• To prepare accurate and accessible reports for the Senior Leadership Team and Trustees on relevant organisational, team, and individual staff HR matters to enable informed and timely monitoring and decision-making, principally on a set cycle to feed into a routine schedule of meetings and occasionally to meet an ad hoc need.
• To work with the Senior Leadership Team and other staff as appropriate to support change management processes. This may include reviewing remuneration policies, job evaluation and salary benchmarking, skills audits, EDI Practices and line management practices.
• To identify opportunities to improve CSE’s Human Resources processes and practices, informed by a sound understanding of our mission and strategic objectives and our operating context and by keeping up to date with advances in personnel management and human resources practices. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
• CIPD qualification (Level 5) or equivalent Human Resources qualification.
• At least 5 years’ post-qualification work experience, including at least 2 years’ proven experience in an advisory role.
• Experience of developing and implementing effective HR policies and practices across an organisation, including managing any associated change processes.
• Experience in supporting both the organisation as well as individual employees through challenging employee relation conflicts and issues.
• Applied knowledge of employment legislation and good HR practices.
• Experience in overseeing the maintenance of a live HR system.
• Experienced in developing and supporting line managers in managing challenging situations.
• Excellent interpersonal skills with well-honed listening skills and an empathetic manner.
• Ability to explain often complex HR matters in a clear and concise manner, to audiences at all levels of seniority and experience across the organisation.
• Ability to maintain confidentiality and act with discretion, tact and diplomacy.
• Ability to maintain and organise effective electronic and manual filing systems.
• Excellent written and verbal communication skills.
• Good organisational and time management skills, with experience of working to tight deadlines and budgets.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
To apply, please download and complete the application form available from our website and send it to our Jobs email address.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. To be considered for this role an application form must be sent directly to our Jobs email address.
The closing date for applications is 5pm on Wednesday 21 May 2025.
Interviews are expected to take place Tuesday 3 June and Tuesday 10 June 2025 though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK
The client requests no contact from agencies or media sales.