Senior support officer jobs
The Senior Organisational Development Manager is responsible for leading the design, implementation, and evaluation of organisational development strategies and programmes to foster a high-performing culture, improve employee engagement, and support the achievement of strategic business goals.
This role involves partnering with senior leadership, identifying organisational needs, and developing innovative solutions to complex challenges related to structure, processes, leadership, and talent.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Lead strategic OD initiatives that build leadership capability, drive cultural change, and support talent development as part of the organisation’s 2030 Strategy.
- Establish an organisational EDI framework with clear priorities, metrics and governance.
- Continue to embed and further develop the organisational Wellbeing strategy and embed practises that support emotional resilience.
- Champion EDI and Wellbeing initiatives, ensuring these are integral to the OD Plan and embedded in the Workforce Strategy.
- Lead the design and implementation of a trauma-informed, psychologically safe organisational culture.
- Develop frameworks for staff engagement, inclusion, and psychological safety to create a wider positive and high-performing culture.
- Collaborate with senior leaders to shape organisational behaviours, leadership styles, and decision-making that reflect our mission and values.
- Undertake diagnostics analysis to identify cultural, behavioural and capability gaps and develop/ implement a plan to address.
- Drive cultural alignment and leadership cohesion following organisational change, ensuring leaders are equipped to model values, foster collaboration, and lead change effectively across all directorates.
- Design and deliver leadership development programmes that equip leaders to inspire, manage change, and drive organisational success.
- Ensure the fulfilment of current and future commitments to the Leadership Development programme ensuring that our leaders are equipped with the tools they need to drive the organisation forward together with inspiring their individual teams.
- Support succession planning and talent pipelines, ensuring future leadership capability and culture aligns with strategic priorities.
- Provide sound recommendations and strategic direction on learning, career and leadership development, across the organisation based on observation of best practice externally.
- Oversee the Apprenticeship Scheme and core training programmes, ensuring alignment with workforce growth and retention goals.
- Manage the central training budget, ensuring efficient delivery of mandatory and developmental training.
- Continuously review induction and learning programmes, adapting content and processes to meet evolving organisational needs and cultural development.
- Drive organisational initiatives aimed at achieving elevated professional standards and qualifications.
Interview Date: To be confirmed.
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as Linked In. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Location: Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £31,800 per annum
Hours: 35 hours per week
Closing date: Tuesday 13 January 2026 at 10.00am
Interview date: Wednesday 21 January 2026
This is a 6-month fixed-term maternity cover.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for an enthusiastic and motivated Corporate Partnerships Officer to help us build on this momentum.
An experienced corporate fundraiser or business to business sales professional, you will have generated income from partnerships before in similar roles. You will be target focused and able to use a wide range of corporate and commercial products to secure, retain, develop and grow long term income generating partnerships. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
You’ll have previous experience of:
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working in fundraising or experience of working in an income generating position in a client facing role
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developing relationships with key clients and individuals
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managing multiple client accounts in a commercial and/or charity setting and maximising income from these through proactive stewardship
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researching and developing new business opportunities
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the development and delivery of compelling proposals, presentations and pitches
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
At Breakthrough T1D we do understand that AI (Artificial Intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We ask that applicants do ensure their authentic voice is present, and we look forward to seeing examples of your specific experience.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: South Wales Skylight to work hybrid in line with Crisis’ Hybrid Working Policy, with an expectation to work a minimum of one day a week from the Skylight more as per business requirements
Contract: Permanent
About the role
The Senior Policy and Public Affairs Wales role at Crisis is an exciting opportunity to make a big difference in our mission to end homelessness. Through collaborating with colleagues, our frontline services, our members with lived experience of homelessness, key partners, civil servants and Members of the Senedd, you will help to develop and push for impactful policy change in Wales.
With the next Senedd term fast approaching and new homelessness legislation expected, you will be joining the team at a critical time in our calls for bold action to end homelessness in Wales. The postholder will be passionate about achieving fairness and equity, advocating for others, and achieving social justice through policy change.
About you
· Excellent knowledge of national and local government structures across Wales, with a proven track record for effectively influencing policy
· Ability to communicate complex policy issues clearly and concisely to a range of audiences
· Dedication to seeking effective policy change to help end homelessness, valuing the importance of lived experience in policy development
· Ability to work both independently and as a member of a team, collaborating with colleagues and building a network across key partners
· Experienced in working in a busy environment, prioritising workloads and working to deadline
· While not essential for the role, the ability to speak Welsh is desirable
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 18th January 2026 23:59
Interview process: Competency-based interview and a written task
Interview date and location: Friday 6th February 2026 (in-person) at Crisis Skylight, South Wales, 163 St Helens Road, Swansea, SA1 4DQ
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help.
For more information about our work please visit
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London Youth are a charity on a mission to support the capital's youth sector to improve the lives of young people. We do this with and through our members - a network of 600 youth organisations - and at our two outdoor residential centres, Hindleap Warren and Woodrow High House. Our vision is for all young Londoners to grow up healthy, able to express themselves, navigate a fulfilling career, and make positive contribution in their communities.
The Programmes Team in the Delivery Directorate oversees various programmes - delivered with and through members - across sport, employability, mental health, and culture, underpinned by youth involvement. You'll design, deliver and evaluate programmes that provide young people opportunities to improve their skills and qualities, boost their confidence and resilience and develop leadership skills through practical action.
What you will be doing
The Delivery Officer (Good for Girls) will deliver the programme's day-to-day operations and the broader mental health offer to London Youth members. You will deliver Good for Girls, a youth club-based mental health and well-being programme. You will support 10 youth organisations to engage young people in the programme, which enables young women and girls to participate in regular well-being activities and training for young Londoners.
Lead the delivery of the Good for Girls programme
- Coordinate Good for Girls to meet key delivery targets, secure the target recruitment of member organisations, youth workers and young people, and oversee the onboarding process.
- Coordinate Peer Mentors to undertake training and to then support delivery of the programme.
- Work with internal colleagues to ensure organisations participating in our programmes receive a quality experience, such as completing due diligence.
- Working closely with your manager, monitor day-to-day expenditure.
Partner with our member youth organisations mental health delivery partners
- Foster relationships with 10 youth organisations, providing ongoing support throughout all phases of the programmes to ensure successful, flexible, and high-quality delivery is developed collaboratively.
- Coordinate opportunities and key programme events for young people, such as peer mentor training and pitch events.
- Coordinate opportunities and key programme events for youth practitioners, such as Induction Sessions, Focus Groups, and Networks, ensuring delivery is of excellent quality.
- Strengthen, maintain and develop key relationships with organisations delivering on the programme together with youth organisations and ensure schedules are aligned for delivery.
- Provide youth organisations and young people with meaningful new opportunities by brokering opportunities with external partners and generating a quarterly newsletter.
- Deliver with partner organisations on one-off and ad-hoc projects to provide quality opportunities.
Programme monitoring and evaluation
- Collect process and impact data as required in line with the programme's MEL framework.
- Gather evaluation and case studies from young people taking part in the project for programme improvement, reporting and media use.
- Maintain accurate and up-to-date Upshot records and Salesforce interactions with member clubs and youth workers on the programme.
- Adhere and feed into both external reports and meetings with funders, and internal quarterly reporting timescales, and support with any funding bids or pitches as required.
- Work with Communications to ensure impact reports are shared externally to showcase successes.
Sustainability and development of London Youth's Programme Offer
- Work closely with London Youth's fundraising team to support future funding bids and to coordinate corporate volunteering opportunities where possible.
- Ensure these opportunities work well for youth organisations on the programme and offer value for members and young people, as well as the volunteers themselves.
Support of directorate, organisation & sector
- Be an active member of the Delivery team and the broader organisation, including supporting colleagues and sharing best practices.
- Feed into wider Delivery directorate and organisation to build a strong and dynamic offer supporting young people and members across London.
- Represent London Youth internally and externally at relevant networks and events to share and learn with others from the youth sector.
What you bring to the role
- Good knowledge and understanding of the youth and creative sectors.
- Ability to meet key delivery targets, monitor day-to-day expenditure, ensure delivery is of excellent quality, and provide young people with meaningful new opportunities.
- Passionate about supporting young people to thrive through youth work and relish the opportunity to support youth organisations.
- Supporting and developing youth organisations and delivery partners.
- Cultivating and maintaining excellent working relationships with key stakeholders.
- Reflect our inclusive culture in your day-to-day work, and support a positive health & safety and safeguarding culture in your interactions.
- Follow our organisation's anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
- Demonstrate living our values of:
- Being Ambitious
- Being Collaborative
- Being Inclusive
- Being Accountable
Why work at London Youth
- Generous holiday allowance - 39 days paid annual holiday each year. If you work part-time, your holiday allowance (including closure days) will be proportional based on your working hours.
- Employer 4% pension contribution.
- Additional leave granted to support voluntary activity.
- Free access for you and your family to the Employee Assistance Programme.
- Free access to the 'Headspace' app for you and your family.
- Free Health Care Cash Plan.
- Flexible working opportunities considered.
- You'll be working with a fantastic team of passionate colleagues across London Youth.
- You will be making a difference to the lives of young people.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap is a very well-established local charity which provides services and support for people with learning disabilities, autistic people, and their family carers, while also campaigning alongside them to improve their lives. The organisation aims to create a world where people with learning disabilities are valued equally, have their voices heard and are included in the community.
We are looking to appoint a new CEO to lead the organisation and ensure it continues to provide its much-valued services.
The successful candidate will have:
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Experience in a senior role in a relevant service i.e. Learning Disabilities, Children or Adult Services
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Experience of developing a strategy and monitoring framework in a similar environment
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Experience of effective partnership working at a strategic and practical level
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Proven track record of income generation and financial management
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Knowledge of charity governance, regulation for a medium size charity, and working effectively with a board of trustees.
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Knowledge of the Health and Social Care environment, including key policies and legislation
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Understanding of Health and Safety and Safeguarding in a service delivery environment
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Understanding of the Social Model of Disability and how to apply it to deliver empowering person-centred projects and services
Please read the full Job Description, Person Specification and Recruitment Pack for further information on the role.
To apply, please send your CV alongside a covering letter explaining how you meet the criteria in the person specification.
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Closing Date: 16th of January 2026
Interview dates are planned for the 10th and 11th of February 2026.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster.
We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways.
This role sits within Race Against Dementia’s small, dynamic Fundraising and Marketing team, which raises income in the UK from individuals, major donors, trusts and foundations, and community fundraisers. The team works closely together to build awareness, inspire support, and deliver exceptional experiences for our donors and supporters.
Purpose of the Role
The Fundraising Officer plays a key role in delivering Race Against Dementia’s fundraising and marketing activity, helping to grow income and strengthen supporter relationships. The role combines operational excellence with creativity: managing systems, data and platforms to ensure effective delivery, while producing engaging content and stories that inspire action.
Duties and Responsibilities
Marketing and Communications
- Manage incoming communications to the fundraising team, ensuring timely, professional responses
- Maintain the CRM with up to date and accurate supporter information, and act as organisational lead on CRM best practice and management
- Set up dashboards and reporting systems in the CRM to monitor donor behaviours and patterns Provide regular updates and reports to the fundraising team on supporter behaviours, channel performance, trends etc. to inform strategy
Fundraiser communications and events
- Act as first point of contact for individuals and organisations fundraising for the charity
- Record and track all fundraising events and activities, implementing communication plans to welcome, support, and thank participants
- Work with the Public Fundraising and Marketing Lead to build digital and automated onboarding and stewardship journeys for community fundraisers
- Oversee the delivery of excellent stewardship for community fundraisers through responsive support, proactive communication and effective use of automated journeys to enhance their experience and results
- Build strategies to maximise fundraiser income, including targets, incentives etc.
- Lead on the planning and execution of fundraising engagement events, optimising the on-site experience and income generation potential.
- Support and coordinate fundraising volunteers for key engagement events, building a stewardship programme across the year
Fundraising Operations
- Manage our major fundraising platforms (e.g. Just Giving) to ensure data accuracy and compliance
- Support the management of our legacy and in memory donations, delivering thoughtful and sensitive supporter communications
- Work with the Finance Manager on monthly direct debits and income reconciliation.
- Undertake research to identify new supporter, donor, trust/foundation and HNW prospects aligned with our mission
Logistics and Administration
- Maintain records of fundraising materials and merchandise, reordering stock as needed.
- Oversee the relationship with the fulfilment house to ensure smooth delivery of goods and supporter packs
- Track and manage auction items and raffle prizes, monitoring usage and income
- Support the delivery of key Race Against Dementia events, providing logistical support and ensuring excellent supporter experiences
- Maintain team calendars, campaign planners, and shared resources to support smooth team operations
The Race Against Dementia office will be closed from 24 December to 5 January and we will respond to any enquiries on our return.
Please ensure that send a covering letter explaining why you are suitable for this role when submitting your CV.
Race Against Dementia identifies, funds and guides pioneering scientists from across the world.
The client requests no contact from agencies or media sales.
Head of Development and Communications
Job Description
Reports to: Chief Executive Officer
£46,200 - £50,200 per annum FTE
The Head of Development and Communications plays a pivotal role in driving In2scienceUK’s mission to change lives by opening doors to STEM degrees and careers for young people from lower socio-economic backgrounds.
As a senior leader, you will shape and deliver a bold, integrated development and communications strategy that brings our mission to life, tells powerful stories of change, and inspires confidence and commitment from donors, partners, and key stakeholders that unlocks new opportunities for innovation and expansion.
In this role, you will manage a small, high-performing team and oversee the creation of compelling narratives and effective engagement strategies that inspire donors, partners, alumni, and key stakeholders, supporting a resilient and diversified income portfolio.
Working closely with programme teams, you will ensure that development and communications activity amplifies the impact of existing programmes, while identifying and developing new opportunities that deliver meaningful outcomes for young people across the UK.
You will drive the development of strategic partnerships and funding relationships to expand the reach and influence of In2science’s work. Combining strategic vision with operational expertise, you will take a proactive, entrepreneurial approach to growth, shaping how the organisation connects with its audiences, builds its reputation, and communicates the impact of its work in support of long-term strategic goals.
In2scienceUK operates on a remote basis, with necessary UK-wide travel for partner and funder meetings, events, and staff co-working days.
Direct Reports
Development Team: Development Manager, Development Officer, External Fundraising Consultancy.
Comms Team : Senior Communications Officer.
Responsibilities
Development
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To collaborate with the senior leadership team and trustees in setting organisational strategy and building strategic partnerships to support In2science’s vision for 2026 and beyond.
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Lead on planning, implementation and delivery of segmented fundraising and stewardship campaigns across programmes and audiences with a 2026 income target of £1.5m.
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Lead and manage a diverse fundraising portfolio, including corporate partnerships, trusts and foundations, research grants (e.g., UKRI), government funding, and individual giving.
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To lead a small but effective development team, including an external fundraising contractor to build upon our success to date to achieve funding targets and foster strategic relationships with funding and delivery partners.
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Budget and resource all aspects of development and communications, including engaging with external contractors to maximise our output and upskill our teams.
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Work closely with the Head of Operations to oversee our CRM, ensuring accurate pipeline reporting and forecasting, as well as utilising the system for tailored stewardship opportunities.
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Work closely with our programmes team to ensure that deliverables are met and in line with our mission and objectives.
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Explore opportunities for partnership to launch new programmes and initiatives, working with the Data and Impact manager to use national data to ensure we deliver the greatest possible impact to those most in need.
Communications
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Oversee the organisation’s external communications, ensuring all messaging is on-brand, reflects our values, meets high standards, and effectively tells the story of our impact on young people.
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Oversee resourcing of the communications function, balancing 70% development and brand engagement with 30% programme-focused activity.
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Identify opportunities to maximise brand presence through strategic partnerships, policy engagement, and media activity.
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Work closely with the SMT and Trustees to respond to media, speaking, and event requests, ensuring consistent and impactful messaging.
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Ensure digital and web platforms effectively showcase our impact and support compelling storytelling.
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Manage the Senior Communications Officer to deliver campaigns that drive organisational growth and engagement with donors, partners, volunteers, and beneficiaries.
Governance
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To work with the SMT, CEO, and Trustees to ensure strong charity governance, including leading the Growth Subcommittee and preparing reports for quarterly board meetings.
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Identify organisation-wide opportunities to streamline and improve performance across the organisation.
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Working with SMT and trustees to ensure charity compliance. Including the charity commission, funding regulator, ICO.
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Identify and manage organisational/operational risk and ensure that all measures are in place to mitigate this.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.
Person Specification
Essential:
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A passionate advocate for social mobility in STEM.
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An inspiring leader who can inspire and collaborate across the organisation to achieve our collective goals.
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Three years experience of leading a development team to generate a seven-figure annual income from a diverse range of donors, ideally in a charitable organisation.
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Knowledge of all streams of fundraising, with direct experience in at least two of the following: corporate fundraising, trust and foundations, research grants e.g. UKRI, government grants or individual giving (incl. high-net worth donors).
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A target driven individual with a proven track record of personal six-figure income generation and achieving or exceeding personal targets.
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Excellent relationship management skills to steward existing and potential partners and donors.
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Experience of line management including developing personal development plans and setting KPIs.
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Proven experience of managing a brand, ensuring consistent and impactful communications that maximise reach amongst our target audiences.
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Superb written and verbal communication skills with the ability to persuade and influence at all levels.
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Proven experience of overseeing communication campaigns to engage new prospects across a variety of audiences.
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Evidence of efficient and accurate management of budgets and resources.
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Willingness to work flexibly and attend occasional events or meetings on evenings/weekends when required.
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Working collaboratively and supporting fostering a collegiate workplace environment.
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Upholds the values of our code of conduct and is respectful to all.
Desirable:
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Direct knowledge and/or experience of the barriers young people face in accessing STEM degrees or careers.
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Direct knowledge and/or experience of working with education organisations or STEM sector employers, incl. knowledge of current trends.
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Experience of working in collaboration with across teams to deliver new initiatives that maximise outcomes for young people and attract relevant funding.
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Evidence of delivering highly impactful events.
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Prior experience of public speaking, thought leadership and engaging with the press.
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Experience of governance in a small charitable organisation and utilising Trustees to support the organisation's goals and objectives.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Diversity and Inclusion:
In2scienceUK is committed to being an inclusive and diverse organisation where everyone is treated with dignity and respect. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in STEM and the charity sector, including but not limited to people from minoritised ethnic backgrounds, disabled people, LGBTQ+ individuals, and those from lower socio-economic backgrounds.
We recognise that talent and potential come in many forms, and we welcome applicants with different experiences, perspectives, and ways of thinking. We are committed to providing an inclusive recruitment process and working environment, and we will make reasonable adjustments at any stage of the recruitment process. If you require any adjustments, please let us know.
Please provide a cover letter and CV highlighting your suitability for the role.
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
Job summary
Job title - Fundraising and Membership Officer
Responsible to - Fundraising Operations Manager
Salary - £24,645 - £26,275 FTE per annum (pro rata)
(£19,716 - £21,020 actual) Exact salary dependent on experience
Hours of work - Part time - 28 hours per week (0.8 FTE). We consider part-time/job-share and flexible working requests
Annual leave - 30 days + 8 bank holidays per year pro rata
Location - This role is hybrid - split between home working and our Bristol office. You will be required to work a minimum of 50% of your hours from the office each week.
Job purpose
This role will underpin the operation of our fundraising and membership programmes, with a mixture of public facing interactions and focused operational, database work.
Our long-standing membership scheme is an integral part of our fundraising at Action for ME, and we are fortunate to have a generous membership base of over 3,000 loyal supporters. You will be the main point of contact for our members, ensuring they feel valued and connected to our work, as well as supporting efforts to increase our current membership.
You will also be responsible for the smooth running of crucial operational processes for our membership, trading and individual giving income streams, both during fundraising campaigns and day to day. With a commitment to continuous improvement of these systems, you will help us to increase the efficiency and quality of our stewardship, retain our donors and bring in new supporters.
Key duties
Membership
- Be the main point of contact for our members and provide high quality stewardship over the phone, by email and by letter, always ensuring consistent and high-quality communication.
- Be responsible for delivering operational tasks relating to the membership scheme and improving their efficiency. Including, but not limited to, gift importing and processing, data administration, thanking members, processing renewals and sending out renewal reminders.
- Work with the Fundraising Operations Manager and our Senior Supporter Engagement Officer to monitor the performance of the membership programme and support its growth.
- Maintenance and creation of the mailing lists for our membership magazine, InterAction. Assist with the distribution of the magazine across all channels (post, email, audio).
Individual Giving & Trading
- Ensure that gifts are processed, recorded and thanked appropriately in a timely manner; and that database records are kept up to date, in line with fundraising data regulations.
- Assisting with the administration of our Winter and Spring raffles and Lottery programme.
- Work with the Fundraising Operations Manager and the wider team to maximise fundraising potential using data and donor insights/feedback.
- Maintain a high standard of data quality and record keeping on our database, ensuring our fundraising processes and procedures are applied in line with all regulatory and governance requirements including GDPR and those of the Fundraising Regulator.
- Processing all outgoing post for the Fundraising team, including online shop orders, from our Bristol office. Complete other office-based tasks as required. You will be required to work at least 50% of your hours from the office.
- Work alongside the fundraising team to deliver our strategy and workplans, including involvement in projects and fundraising campaigns as required.
Other duties
- To attend and contribute constructively to team meetings and other meetings as required
- To positively promote the work and activities of Action for ME at all times
- To contribute to the team’s overall strategy delivery, annual planning and budgeting.
- To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising & Development or the Chief Executive.
- Act as an advocate for the Charity and its work.
Person Specification
Experience and knowledge
- Demonstrable experience in building relationships with customers or stewarding supporters and donors.
- Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
- Experience of using a CRM database, preferably Raiser’s Edge
- Minimum 2 years previous fundraising experience (desirable)
Skills and Behaviours
- A confident multitasker who is comfortable dealing with a variety of enquiries and managing a varied workload.
- Excellent verbal communicator, skilled in engagement, empathy and interpersonal skills.
- Excellent written communication skills including creating reports to measure progress.
- Ability to use own initiative, solve problems, work independently and to work well in a team.
- An understanding of data protection including UKGDPR
- Strong IT skills, including the ability to use Microsoft Office, databases and web-related programmes and software.
- An understanding of ME and the impact on people affected by it (desirable).
Attitudes and values
- Enthusiasm
- Integrity
- Resilient
Key competencies
- Effective communicator
- Results driven
- Attention to detail
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with the Cotswolds Dogs and Cats Home (CDCH) to recruit its new Chief Operating Officer (COO).
The CDCH has been providing care and support to vulnerable animals in our community for over 80 years. We work across Gloucestershire and support over 1,000 animals each year living in our community. We find wonderful families for pets who need a new home and provide access to veterinary treatment for pets living with financially vulnerable families through our subsidised veterinary clinics, ensuring no animal suffers because of cost.
As COO, you will:
- Oversee operations, including the CDCH centre, retail and fundraising as well as project delivery, finance, human resources, IT, customer service, and facilities.
- Translate the Board’s strategic vision into actionable plans and upgrade daily procedures.
- Lead a high-performing team.
If you are inspired and excited by what CDCH does, we’d love to hear from you.
Job title: Chief Operating Officer
Salary: Up to £75,000 p.a.
Location: Gloucestershire
Employment term: Permanent / Full Time
Please review the Recruitment Pack for further information about CDCH, the COO position and for details on how to apply.
Closing date for applications: 9am, Monday 5th January 2026
Both CDCH and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership.
Advert
Job Title - Senior Communications and Marketing Officer
Contract - Permanent, Full Time
Hours - 35 hours per week
Salary - £35,000 per annum
Location - Coram Campus, London WC1N 1AZ (with flexibility for hybrid working)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work. Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
About the role
The Senior Communications and Marketing Officer works across the varied functions and services of CoramBAAF including policy and practice, membership, publications, and training and events. The postholder will be involved in developing, delivering and monitoring communications tools and channels, building networks, and increasing engagement with CoramBAAF members, the children’s services sector and the wider general public.
This role will suit an enthusiastic and experienced communications and marketing professional with a passion for engaging audiences across multiple channels and experience of planning and delivering marketing activity and collateral, brand development, corporate publications, audio-visual content, targeted campaigns and digital media.
The Senior Communications and Marketing Officer is responsible for devising and delivering a programme of regular membership and customer communications using a range of tools and platforms to achieve this and to monitor effectiveness. They will plan and implement the production of high-quality marketing materials, communication tools and content (written, audio and visual) that raise awareness, drive engagement and generate take up of CoramBAAF’s member benefits and services. The postholder will maintain and develop brand assets to ensure all communications remain effective and consistent.
The role is ideal for someone who wants to build on their existing knowledge, skills and experience in a small, friendly and busy organisation. Please see the job description and person specification for full details.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 5th January 2026 at 23:59
Interview Date: Week commencing 19th January 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Salary: £33,765 - £37,000 per annum depending on experience.
Hours: Full-time and permanent. 35 hours per week
Place of work: Hybrid with a minimum requirement of 12 in-person days per annum. In addition, there will be a requirement to attend site visits, conferences and events as required.
Join Our Team!
We’re looking for someone to join us on a permanent basis in the New Year to support the delivery of the charity’s research aims in accordance with the research strategy. This includes our programme of grants, working with networks and partners to drive increased investment in research for people with Crohn’s and Colitis and our work to support increased patient and public involvement in research.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.
About You
You’ll have experience of research administration or management at a University, Research Institute or funding organisation and of supporting patient and public involvement in research or as part of quality improvement projects in a UK-wide healthcare context. You’ll have proven communication and team-working skills and can evidence your ability to horizon scan and network to keep up to date with research and quality improvement developments. We’re looking for candidates who ideally have experience of working in health/science research environments and a knowledge of project management methodology. A knowledge of the needs of people affected by Crohn’s and Colitis would also be an advantage.
If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for a hybrid approach working from home, although there will be times when you will need to be at face-to-face meetings in Hatfield or across the UK. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London. In addition, there will be a requirement to attend site visits, conferences and events as required.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks at the Hatfield office
- Training and development financial support and/or study leave
- Performance review and development scheme
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Cristina Lujan Barroso, Research Manager. Please see recruitment pack for her contact details.
Please note the charity will be closed over the period 25/12/2025 to 1/1/2026 inclusive, but we will be returning on 2 January 2026 should you have any queries
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Hybrid working with regular travel to our London Bridge Office
What the job involves
Prostate cancer is the most common cancer in men and it’s harming too many lives. At Prostate Cancer UK, one of our top priorities is funding research that leads to real change. It’s vital we do our best to make sure this research makes a meaningful difference to men’s lives, and that’s where you come in.
We’re looking for an enthusiastic and proactive Senior Research Officer to help us deliver our funding schemes and patient and public involvement work. This role sits in the Research Funding Team and will provide us with support across our grant funding schemes, ensuring we are following best practise in research funding.
You’ll take responsibility for a small portfolio of active research grants, providing support and guidance to the researchers leading them. You’ll be a main point of contact for grant applicants, supporting them as they apply to us and will be responsible for running peer review. Using your understanding of research funding and administration, you’ll help make sure our funding schemes run smoothly and to time. You’ll work with colleagues to support patient and public involvement in research both in our review process and through our Patient Representative Network who help researchers make sure their work is focussed on the needs of men with prostate cancer.
What we want from you
We’re looking for a Senior Research Officer who is passionate about research and has a desire to develop knowledge of prostate cancer. You’ll hold a biomedical degree (or a degree in a related science subject), or with equivalent experience gained in research funding, administration or the wider research sector.
You’ll already have a good grasp of how grant funding works with demonstrable experience of research administration and peer review. Confidence in interpreting complex scientific information is important, as you’ll be using this knowledge to find the right people to peer review the grant applications that are submitted to our schemes. You’ll have experience of supporting scientific meetings, preferably research funding committees, and understand the importance of capturing accurate minutes to provide constructive feedback to applicants.
You're also an accurate record keeper with a keen eye for detail and excellent time management skills. You're assured and clear in your communication, both written and verbal, and you're able to respond to a wide range of inquiries from researchers while always adhering to data protection and confidentiality best practices. Experience of using Symplectic’s Grant Tracker or other grant management systems would be an advantage but is not essential.
We encourage applications from candidates who may not completely fit the job description as we are fully committed to help colleagues develop and progress in their role.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or any other questions – we’re here to help.
The closing date is Sunday 11th January 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 19th January 2026. We’re expecting the interviews for this role to be held online.
We are seeking an inspiring and strategic leader to drive the growth of our philanthropy programme as we deliver our most ambitious strategy yet including a new £200m Global Cancer Appeal for a major development in Chelsea. You’ll lead and motivate a high-performing team, while also managing a personal portfolio and securing large value gifts. This is a unique opportunity to make a real difference for people affected by cancer, working alongside passionate colleagues and dedicated supporters.
What you’ll be doing
- Lead the Philanthropy strategy and drive growth across all high‑value income streams
- Identify, cultivate and solicit major supporters to secure high value donations aligned to agreed targets, including the £200m Global Cancer Appeal.
- Recruit and work with Appeal Board members, senior volunteers and trustees to progress prospects and secure transformational gifts.
- Build strong relationships with internal and external stakeholders, including senior clinical leaders, to shape compelling fundraising priorities and packages.
- Work with the Head of Philanthropy & Special Events and the Head of Trusts, Stewardship and Philanthropy Communications to lead, motivate and inspire our high-performing teams
- Contribute to charity‑wide leadership, governance and risk management; deputise for the Associate Director as appropriate.
About you
You bring a well‑established, highly successful career in high‑value philanthropy, with:
- A proven record of securing seven‑figure and above gifts, and developed expertise in high‑value acquisition and relationship management.
- Experience in identifying, recruiting and managing senior volunteers, and working credibly with donors, board members, VIPs and ambassadors.
- Strategic leadership of senior fundraisers and teams, driving performance, culture and process change.
- Significant budget accountability (c.£1m+), high numeracy and the ability to interpret financial reports and KPIs.
- Excellent written and interpersonal communication skills; confident handling complex, sensitive and confidential information.
- Commitment to equity, diversity and inclusion, embedding inclusive practice across fundraising.
What we offer:
- Hybrid working between home and Chelsea with occasional travel to Sutton.
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from people from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Salary: £36,712 - £40,791 pa pro rata
Contract: 6 month fixed term contract Jan-Jul 2026, part time 21 hrs.
Location: Hybrid with 1 day per week at London Bridge
Closing date: Friday 2nd January (10am)
We have a great opportunity for a Senior Youth Participation Officer working for Young Minds a charity that is ambitious about changing the narrative around youth mental health, raising awareness and understanding, and committed to showing young people they are not alone. This is an exciting role because you will lead a unique programme launching in 2026 that combines creative outdoor skills, green-skills, horticulture, and participatory practice. You’ll have the chance to champion youth voice and embed anti-oppressive participation practices while collaborating with a specialist garden designer and a horticultural partner.
As part of this exciting role, you will lead the delivery and evaluation of a hands-on, creative, and confidence-building programme for young people aged 16–25, while developing tools, training, guidance, and resources for colleagues engaging young people. You will also work in partnership with a horticultural specialist and internal teams to ensure that youth voices remain central to programme design and delivery.
To be successful as the Senior Youth Participation Officer you will need:
- Experience delivering training and development programmes that build adult skills to support youth voice.
- Experience working with fundraising and comms teams to plan and promote large-scale events.
- Experience engaging effectively with a range of internal and external stakeholders, including senior leaders.
If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2806JP.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.
Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross per annum, depending on experience
Closing Date: 8 February 2026
Assessment Day: 16 February 2026
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
About the role
We are currently looking for a Volunteer Support Manager to join our innovative Young People, Volunteer and Business Support Directorate. You will manage the Volunteer Support Team and develop and maintain efficient volunteering systems used by our volunteers. This is a key role focussed on supporting the charity’s volunteering strategy and championing best practice in volunteering.
This is an exciting time to join the Sea Cadets with the opportunity to make a real difference to the way volunteers are supported and recognised. The Volunteer Support Manager will be responsible for the effective and efficient administration of the volunteer processes via Microsoft Forms and Power Automate, as well as reviewing existing and implementing new systems to make them as effective and as volunteer friendly as possible.
Responsibilities
- To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards
- To develop guidance and associated resources for the support of volunteers
- To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date
Requirements
- Experience of managing and motivating a large team
- Experience of managing, reviewing and refining complex administrative processes
- Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products
- Experience developing processes which are targeted at both internal and external audiences
- Experience of delivering a first-class service to clients or customers
- An understanding of the voluntary and community sector, ideally within the youth field
Desirable
- Experience of managing or supervising a team based remotely
- Experience of being a volunteer
- Experience of managing an onboarding process with the understanding of the importance of safer recruitment
- Experience of empowering a team to deliver a first class customer service
- Experience of leading projects manging change with various stakeholders
- Experience of working with volunteers and the knowledge of how to ensure they are supported
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
The client requests no contact from agencies or media sales.



