Senior Supporter Services Administrator Jobs in Home Based
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to identify and support unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Information and Support
All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.
The Carers Support Officers specifically: -
1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:
This will include:
a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.
b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.
c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.
d) To signpost Carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, benefits and organisations relevant to Carers.
3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
5) Use any of the above opportunities to identify hidden Carers and
Casework
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.
3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.
Groups and Events
1) Setting up, administering and facilitating Carers Support Groups.
2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.
3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.
Administration and Monitoring
1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.
2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so.
3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.
4) Write up case studies and other reports as requested by line manager.
5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
2) To produce articles for the Carers Centre newsletter and to distribute
to various establishments around Knowsley.
3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
4) To undertake relevant training and staff development activities as required.
5) To undertake occasional evening/weekend work where necessary.
6) To undertake any other duties as reasonably requested by the Centre Manager.
7) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Why Access Social Care Exists
Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.
We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
About the role
This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. Access Social Care are an organisation of thirty-six people, and this is a new role in the People team coming at a period of growth to drive a thriving charity and help shape its future.
This is a fast-paced role whose emphasis is on policy / process / systems improvement as well as advising colleagues and managers across the organisation regarding all aspects of the employee lifecycle. You will work with people at all levels of the organisation supporting the People Director on strategy work streams as the organisation continues to grow and evolve.
Responsibilities
- Responsible for all day-to-day HR processes within the employee lifecycle to ensure staff are supported appropriately and legislative responsibilities are fulfilled
- Work alongside the People Director to map or review processes across the employee lifecycle, identify blockers and seek to implement solutions that create efficiency and clarity
- Advise on employee relations and discuss complex or sensitive cases with the People Director to decide the best course of action, ensuring that cases are resolved in a timely manner or be a trusted advisor to our managers with their people challenges
- Coordinate the delivery of projects, process and policy improvements as defined and prioritised within the People Plan, leading on workstreams as outlined by the People Director
- Support the People Director in sourcing training and learning solutions, and evaluating training
- Provide practical upskilling and training to managers and employees in HR practices and policy
- Coordinate recruitment efforts at Access Social Care, ensuring compliance with employment laws and providing guidance to managers. Manage the recruitment cycle and administration process from job ads to onboarding
- Support staff engagement activities across Access Social Care in conjunction with the People Director. These may include but are not limited to the following initiatives: staff survey coordination, and wellbeing events
- To be a super user and actively promote the use of the HRIS system (Bright HR) and ensure that electronic staffing records are updated and maintained accurately in accordance with GDPR
- Dealing with cyclical and ad-hoc data reporting and requests for information including data analysis
- Contribute to effective payroll administration ensuing information is shared with the Finance Officer in a timely manner, and collaborating with the People Director to address and rectify any issues and process improvements
- Work within the parameters of GDPR, ensuring data and information is protected and handled correctly
- Support the People Director as required in any duties which you could be reasonably expected to perform in line with this job description
Please see full Job Description for personal specification.
How to apply
We hope that having read this far; you still want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form - found within the Job pack.
- A supporting statement of no more than three pages, addressing: The essential requirements of the person specification
If you want support applying, please contact us directly.
Timeline for the recruitment process
Closing date: 23.59pm on Tuesday 14th May 2024
Interview and assessments on Thursday 23rd May 2024 and Friday 24th May 2024
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Are you looking for a new and exciting challenge? Do you have experience of working within health services and with volunteers? Do you have personal experience of hepatitis C or substance use or are you passionate about harm reduction services?
The Hepatitis C Trust develops projects nationally where peers use their lived experience of injecting drug use and hepatitis C to support people who have similar backgrounds.
Working collaboratively with the local Substance Misuse Service in Liverpool, we are expanding this commitment through the introduction of a Harm Reduction Peer Support Lead to support the delivery of a peer led Harm Reduction service in this area.
We are looking for a self-motivated individual who can work on their own, engage with stakeholders and have a desire to make a difference through the delivery of the service. The postholder will be responsible for recruiting and supervising peers with lived experience and facilitating primary and secondary needle and syringe distribution across the area.
We require a good standard of education, and we welcome creativity and innovation in all our work. We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.
ABOUT THE ROLE
Essex & Herts Air Ambulance has an exciting opportunity for an Aviation Director to join the Executive Team and to be responsible for all aspects of aviation and other, non-clinical, operational activities. Also, as part of EHAAT’s strategic plan to gain its own Air Operator Certificate (AOC) in late 2025, the Aviation Director will form and lead the new AOC team supported by our experienced AOC transition Programme Manager. As the AOC Accountable Manager, they will be responsible for all aspects of the safe, compliant and effective operation of our 2 AW169 helicopters in their life-saving role.
ABOUT YOU
- An accomplished senior leader and manager, well-versed in general management in a relevant field with a proven record of high performance.
- An Executive Team member able to lead on the development and implementation of strategic plans and to advise on all aviation and related operational matters to enable EHAAT to best achieve its operational aims.
- A team player with exceptional communication skills and a talent for cultivating effective working relationships at all levels
ABOUT US
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. This free life-saving service is provided 24/7 by helicopters and rapid response vehicles.
Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.
They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only in the hospital emergency department.
Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.
Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!
We are committed to becoming an inclusive organisation that represents all aspects of the communities we serve. We recognise that this a journey and that there is a lot of hard work ahead. We celebrate diversity of background and thought in our ambition to create a workplace where everyone feels empowered and able to bring their authentic self to work each day.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
What You'll Do:
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Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision for people and their families, as well as other local agencies/organisations to effectively support people transitioning from services.
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Innovation and Empowerment: Channel your passion into providing evidence-based interventions, becoming key in shaping this role as the service develops as well as providing support to the core Access Community Mental Health team.
Why Join Us:
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Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
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Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
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Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Are you a good communicator with an understanding of the issues affecting carers? Do you have strong emotional resilience and a desire to help others? Have you got experience managing staff and / or volunteers?
Job Purpose: The Adult Carers Service supports carers aged 19+. The service provides practical, emotional and planning support so that carers are supported to maintain their caring roles, increase their resilience, and support them plan for the
future to avoid crisis. The Carers Support Coordinator will work in close collaboration with the Services Manager and SMT to support the implementation and development of the Bromley Well Adult Carers Service. The post holder will coordinate the provision of emotional and practical support to Adult Carers in the London Borough of Bromley, aligned and working closely with the integrated care networks and other Bromley Well Services, both within Age UK Bromley & Greenwich and Bromley Well partner organisations.
If you think you are able to make a difference to the lives of adult carers, we would love to hear from you. For further details please read through the job pack and apply via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Based in one of our hubs (Ely, Cambridge, Huntingdon, Peterborough) with regular travel across Cambridgeshire and Peterborough.
Salary: £28,000 - £34,000 per annum/pro rata
25 - 30 hours per week
Centre 33 is an ambitious and growing charity based across Cambridgeshire and Peterborough. We offer a range of high-quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.
We are looking to recruit an Administration and Facilities Manager, who will ensure the smooth running of all administrative systems and facilities, to provide our staff with a safe and pleasant working environment.
This person will work closely with the Head of Operation to cover our legal obligations with regards to health and safety, hold high standards for environmental practice and be budget conscious. As well as working within the Senior Management Team to achieve the organisations long-term goals.
You will also be an exemplar of our relevant policies, compliance, standards and values and to help build a team culture.
A driving license and use of a car is essential for this post.
This post is subject to a DBS check and references.
For more information on this role please contact our Recruitment team.
Centre 33 strives to be an equal opportunities employer. We welcome discussions about part time and flexible working arrangements.
The client requests no contact from agencies or media sales.
Hours: 37.5 hours per week, Monday to Friday
Location: Rutland House, 44 Masons Hill, Bromley, BR2 9RG, and you will also need to work at locations around the borough
The Service:
The service facilitates peer support and delivery of monthly workshops and drop- ins. The service will provide first-class, person-centred information, advice and guidance to people with learning disabilities through both one-to-one and group support.
The Role:
You will provide relevant and accurate information, support, guidance and signposting including both one-to-one and group support for people with complex issues. Support will be flexibly based operating out of a central Bromley office but delivered at various venues across the borough. You will act in a key working capacity where necessary, ensuring services are joined up and holistic, provide advocacy and attend case management meetings as required.
Requirements:
Reporting to the Adult Support Services Manager, here are some of the skills that will make you stand out:
- Able to research and provide information about community services
- Excellent communication skills with all groups, particularly with people with a learning disability
- A good understanding of the social care and health system
- Able to travel around the borough independently, preferably by car
Further details about the role can be found in the Information Pack.
For further information and to apply, please visit our website via the Apply button.
Closing date for applications: 12:00 noon on Friday 10th May 2024.
Interview date: Wednesday 15th May 2024
High Value Executive (Trusts)
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
This is an exciting time for the trusts team at Sue Ryder. Following a highly successful year, the team has grown its pool of supporters and is recruiting for one new member to join an existing team of four, including this post. As well as nurturing and reporting to loyal supporters, this role will focus on raising additional trust and foundation gifts of up to £10,000, helping us achieve our new organisational, five-year strategy.
About you:
A proactive fundraiser, with experience of cultivating and securing gifts up to £10,000 and a passion for building and maintaining support. You will have excellent attention to detail, strong written and verbal skills and a talent for establishing rapport. You will relish connecting trust donors to brilliant projects that require funding and be motivated by the opportunity to maintain personalised relationships with them.
About the role:
This role plays an important part in cultivating and stewarding grant givers to support Sue Ryder’s work. It offers the post-holder the chance to increase their knowledge and experience through working on a wide range of local and national fundraising propositions. With a new strategy in place, innovative and much-needed services launching and supported by a friendly team, the role provides considerable scope for a fundraiser to develop in a successful and expanding national team.
Why work for Sue Ryder; our competitive benefits package:
· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time),
· Company pension schemeEAP support scheme
· Staff discount with thousands of retailers
· Enhanced maternity, paternity and adoption pay
· and lots more.
Closing date: 15th May
Interview date: w/c 20th May
If you want more than just a job, we want you.
Join the team and be there when it matters
We reserve the right to close this advertisement at any point prior to the stated closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Cherie Blair Foundation for Women is looking for a highly motivated individual with strong customer service and communication skills to join our team as a Programme Officer.
Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.
Interviews will be held on a rolling basis. We reserve the right to end this recruitment ahead of the application deadline, so we strongly encourage candidates to apply as soon as possible.
General information:
Job title: Programme Officer
Location: London based, hybrid working
Start date: TBC
Contract: Full time
Hours: Full time (35 hours per week). Core office hours are 10:30am – 3:30pm
About the role
We are seeking a skilled Programme Officer to support the end-to-end delivery of our sector-leading mentoring programme, ensuring participants join smoothly and are supported throughout. You will also support partners and donors to contribute to the delivery and expansion of the programme. The ideal candidate will be a highly motivated individual with strong customer service skills, written and verbal communication skills, and the ability to manage competing priorities.
For full information on this role, please download the job pack.
What the Foundation can offer you
- A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
- An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing. We have a dedicated staff training budget, and we are dedicated to spending it!
About the Foundation
The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.
Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.
Our gender transformative approach means women can achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.
How to apply
To apply, please download the job pack and send us the following:
- Covering letter addressing relevant experience for the role. When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
- Current CV (two A4 pages maximum).
All applicants need to have the legal right to work in the UK prior to applying.
Please send your application, or any questions you might have, by 22 May 2024.
The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation with its EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available via our vacancies page on our website.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Due to the rapid expansion of Day One Trauma Support over the last three years, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the Finance and Resources team has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.
The HR Officer and Executive Assistant role is a newly created position to reflect both the growing HR needs of the charity as the workforce expands, and the executive support required by the CEO and Senior Leadership Team (SLT) to ensure the efficient and effective running of the charity. This is a key role which is instrumental in bringing the HR and organisational administration functions together at an operational level.
Reporting primarily to the Director of Finance and Resources and assisted by an external HR and Employment Law support service, this role will provide advice, guidance and support to all line managers in HR related matters whilst building and nurturing relationships with key stakeholders throughout all levels of the organisation. This will include support to ensure the efficient and effective management, monitoring and reporting of people metrics, from recruitment, development, retention through to attrition and at all stages of the employee life cycle.
The role will also provide crucial executive support to the CEO and SLT of three Directors, to ensure the smooth operation of their responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions.
As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.
About you:
You will have at least 3 years’ experience of delivering HR support directly and facilitating line managers to deliver HR support. You will have a demonstrable understanding of employment law and the practical application of this, with experience of implementing HR administration and operational best practice for example, in the areas of recruitment, capability and performance management. You will help lead in creating an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential, which is critical for Day One as a young organisation.
You will have significant experience of providing proactive and responsive administrative assistance to senior staff and demonstrable experience of developing and managing effective administrative systems. Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.
You will be highly organised and responsive to others in a way that is both timely and professional with well-developed time management skills to manage competing priorities, ensure follow up of actions and meet deadlines whilst working under pressure. A high level of accuracy and attention to detail is critical to this role, whilst maintaining strict confidentiality.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as Major Trauma. We provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Our client, a leading London University, is currently looking to recruit a full-time (35 hours per week) Senior Assessments and Faculty Liaison Officer. The post is to start as soon as possible and is a 1 year fixed-term contract. The post will be hybrid working of 1 day per week on site (Wednesday), and the rest remote.
Key responsibilities for this post will include:
- Collaborating with faculties and central teams to maintain accurate, up-to-date assessment records using the Student Records Management System (SITS)
- Importing student assessment data
- Liaising between faculties and central services to provide guidance on the university’s processes, procedures, and regulations
- Supporting the production and issue of all official university certificates and transcripts, and issue of all replacement certificates
- Managing the authentication of degree certificates and transcripts, and the HEDD (education verification) process
To be considered for this role you will have:
- Worked in a similar post previously, ideally from within a higher education setting
- Good working knowledge of the student management system SITS, and processes surrounding this, which can be from areas including: Programme Administration/Student Records/Assessments/Examinations.
- Excellent administrative skills
- Excellent IT skills, including MS Office suite of products and the ability to use bespoke systems
- Knowledge and understanding of GDPR practices regarding confidentiality of personal information
As this post is to start as soon as possible, preference will be for applications with immediate availability, or a short notice. If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
The purpose of this role is to provide efficient and comprehensive administrative support to the joint directors of development and engagement (D&E), and director of policy and strategy (P&S). This would be an ideal role for a well-organised and enthusiastic candidate who is looking for the next step in their business administration career. The post-holder will also work closely with colleagues in the chair’s, chief executive’s, deputy chief executive’s and other directors’ offices, and will be a key member of a busy, but collaborative, executive support team (EST).
The director of D&E and the director of policy and strategy work across the organisation and with multiple external stakeholders to forward the work of NHS Providers on behalf of our members. The post-holder must be a team player with an ability to work flexibly across the organisation, prioritising and managing their own workload amid conflicting demands and busy work periods. Excellent judgement and discretion, and an ability to promote a positive image to both internal and external stakeholders, are essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new an Educational Partnerships Manager in Tees Valley with some work in North Yorkshire and County Durham. Prefenece to be in or near these areas when applying.
Young Enterprise is a national charity working directly with young people, teachers, volunteers, helping young people prepare for their future. This role supports the continued development of YE’s impact by providing young people with opportunities to engage in YE’s enterprise and financial education programmes building vital skills, developing an enterprising mindset, supporting them to build their future and enabling them to make a positive contribution to their community and society.
As Educational Partnerships Manager you will be a key contributor to the regional educational partnerships team, supporting the team to achieve shared KPI’s for the region and the wider organisation. The role of Educational Partnerships Manager involves working directly with young people and teachers in schools that delivering / supporting delivery of our Young Enterprise programmes.
The Educational Partnerships Manager role will suit someone that is able to work with young people, build rapport and engage young people from a range of backgrounds. You will need to be confident in working within education settings, liaising with school staff, volunteers, and corporate volunteers. This can be a varied role, but a very exciting role as well as very rewarding. Your experience of relationships development and management will help with developing new schools as well as supporting existing school relationships. There is not an exhaustive list but is to provide you with a flavour of the role.
We are looking for:
· A motivated self-starter
· Ability to develop new relationships with range of stakeholders and support existing ones
· Confident and happy in presenting and delivering to large audiences
· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure
· Excellent manner, rapport and professionalism with young people
· An understanding or experience of managing relationships with volunteers
· A great promoter and inspirer in helping young people achieve their potential
· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams
You'll be working alongside an experienced and passionate small regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.
Why work for us?
· People-focussed with a friendly and supportive work-place culture
· An active commitment to equality and diversity
· Access to mentoring scheme with a corporate partner
· Generous holiday allowance of 7.2 weeks (pro rata)
· Access to NHS top-up scheme, for money back on expenses such as dental and optical
· Access to an Employee Assistance Programme
· Cycle-to-work scheme
· Group Life Assurance
This is a home-based role, however, will require significant travel in Tees Valley and some travel to parts of North Yorkshire and County Durham. A DBS will be required.
To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midnight on 17th May 2024. Please note applications without a cover letter will not be considered.
Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services?
Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners
Interviews will take place via Teams on 27th & 28th May 2024.
Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.
Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services?
Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Description
Job Title: Senior Regional Finance & Operations Manager - based in Central Africa – International Applications strongly encouraged!
Reporting to: Great Lakes and Central Africa Regional Representative and Head of Finance - Africa
Preferable: 6 years experience in the Humanitarian field
Hours: 37.5 Hours per week
Principal Location: Bukavu with regular travel to other parts of the Country and Region
Background:
Street Child believes every child deserves to go to school and learn. Our projects focus on education, child protection, and livelihood support to address the social, economic, and structural issues underpinning today’s education crisis. We partner with local organizations and communities to deliver our locally rooted programs. We use evidence to drive learning and the refinement and scale-up of programs to create maximum impact for most children at the lowest cost. We pride ourselves on being willing to go to the world’s most challenging places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children go to school and learn and supported over 25,000 families to set up businesses to afford the cost of educating their children.
Part 1: Role Purpose:
This role aims to offer financial and operations management support to Great Lakes and Central Africa Region programs, focusing majorly on Street Child Programmes in DRC. The role reports to both Great Lakes and Central Africa Regional Representative and Head of Finance in Africa.
The role holds a senior position within the Street Central Africa Region team and will oversee Street Child – financial and operational setup to support operationalizing all program/project implementation in full compliance with donors’ and SC operational standards. The role will also provide financial support to programs across Great Lakes and Central Africa and partner organizations to support the development and implementation of robust financial management and reporting systems and assess and strengthen the control environment, financial management, grant management, and reporting. It will be building the finance and grants management capacity of Street Child staff and partners. A vital part of this is facilitating communication between Programmes and Finance staff.
Part 2: Key Responsibilities:
Finance Management:
- Supervise the country's standard financial systems establishment and maintenance in line with STREET-CHILD Financial Policy and Procedures, donor and local legislation requirements to provide appropriate levels of security and controls over the organization's resources and operations across the country to ensure success, consistency, and compliance.
- Develop and update quarterly the country's Master Budget to ensure that all funding gaps are covered.
- Provide strong leadership to the Finance and Admin team in all offices, whether with direct line management or technical, ensuring competent and motivated staff are hired and retained.
- Provide financial advice to the budget holders and local partners, ensure adequate support is provided to the program, and ensure the alignment of resource allocations with organizational priorities at the budgeting and implementation stages.
- Ensure that monthly accounting closure is timely, accurate, and compliant with STREET-CHILD financial policies and procedures for all Street-Child field offices and perform the bank reconciliation as appropriate.
- Using the Street-Child accounting system, produce the Budget Vs.—actuals for internal use by the country team and budget holders on a monthly basis.
- Oversee all financial and logistical requests made by the technical team and ensure they are in line with the Street-Child guidelines (Advance request, travel request, leave request, Toil request).
- Lead on applying Street-Child anti-fraud and anti-corruption policy and ensure all DRC staff understand and adhere to it, including Zero tolerance.
- Ensure regular financial and operational checks are performed for each local partner involved in Street-Child project implementation.
- Elaborate, review, and update Finance Standard Operating Procedures for STREET-CHILD DRC and across the Central and Great Lakes region as required and relevant.
- Conduct spot checks on transactions be responsible for maintaining transparency and accountability within finance and administration.
- Build financial management capacity for local partners in the region.
Grant Management and Budget proposal:
- Collaborating with other managers during proposal development, lead on the costing in proposal writing.
- Produce grant financial reports for donors in their formats.
- With the Senior Programme Manager, co-lead monthly grants review meetings involving all active partners.
- Manage the budget review, cost extension, realignment, and alert on any potential risk.
- Ensure appropriate measures are taken to address audit findings and recommendations associated with all grants.
- Conduct grant management training for local partners and provide orientation on finance matters and tools to non-finance staff.
Operations Oversight:
- Lead all aspects of HR, administration, procurement and logistics in the region
- Adequately manage internal and external HR and admin risks, highlight & resolve relevant issues with national institutions with support from the country leadership team (Taxes, labour inspection).
- Maintain daily responsibility for local staff issues, i.e., contracts, payroll, job descriptions, salary scales, leave, and benefit in support of the HR and Admin Assistant.
- Facilitate frequent staff meetings, and update the staff on the new Street-Child guidelines, regulations, etc.
- Lead the outsourcing of some services such as staff medical insurance, legal issues and the adherence to national labour laws, taxation systems and rules, social security, and insurance rules, etc.
- Lead in running procurement, ensuring value for money and overseeing all contracts which are placed with suppliers
- Ensure that all necessary agreements, permits, and licenses for Street-Child operations in DRC are in place, and keep updated on national rules and regulations pertaining to Street-Child activities.
- Lead staff adherence to all processes and ensure strict and contextualized application across the DRC program.
- Ensure proper asset management by initiating tools and control systems, including tagging.
Part 3: Person Specification
Attributes Essential Desirable
Education / Qualifications:
- Educated to degree level or higher.
- Recognised Accountancy Qualification.
- Degree in International Business Administration, finance or related field; or attendance at specific relevant training courses.
Experience and Knowledge:
- 6 years post qualification experience.
- Experience of implementing internal controls and finance procedures.
- Experience of managing multi donor grants and good knowledge of donor compliance rules and requirements – in particular working with ECHO, BHA, EU, SIDA, NMFA, FCDO, USAID, UNICEF, ECW, WFP, etc.
- Knowledge of development issues and concepts.
Skills and Abilities:
- Extensive knowledge of finance & logistics policy within non-governmental organizations.
- Knowledge of computer applications and accounting software’s.
- Excellent relationship building skills, with an ability to skilfully navigate both national and international stakeholders.
- Knowledge of French, Swahili or other relevant local languages.
Other:
- Strong interpersonal, management and team work skills.
- Ability to influence change in teams not directly managed.
- A self-starter, capable of working independently and flexibly to a high level.
- Fluent English –written and spoken.
- Good communication and staff training / capacity building skills.
How to apply:
- To apply for this fantastic opportunity, please follow the link below.
- Female applications are strongly encouraged.
The client requests no contact from agencies or media sales.