Senior trust manager jobs in camden, greater london
About Blagrave
We are a social justice funder committed to shifting power, dismantling oppression, and supporting communities to thrive. We fund organisations and young people creating change, with a strong focus on lived experience, anti-oppression, and systems change.
We are committed to centering the voices of those we seek to serve. Our board and staff team have relevant lived and learnt experiences to help us fulfil our mission. We listen to the communities we seek to serve both directly and broadly to have as accurate of an understanding as possible about the issues that they are facing.
As we come to the end of our current strategy cycle we are ambitious to explore how we can put our full asset base to work in support of mission and we have some exciting plans unfolding. This new role will be instrumental in ensuring collaboration is at the heart of our next strategy, with our funder peers, young people, the youth sector and local government.
We fund work in England, as well as having a specific focus on several counties in the South East of England.
About you
You believe in the power of young people to lead change and are passionate about social justice. You’re a natural relationship-builder with experience working across public, private and voluntary sectors, confident engaging at both national and local levels. You understand how to develop partnerships that are equitable, transformational, and that centre the voices and needs of young people. You have a track record in bringing in substantial partnerships in service to organisational goals.
You bring strong problem-solving skills and experience managing people. You’ve worked in, or alongside, organisations going through growth or transition and thrive in complexity. You care deeply about genuine partnerships and have a track record of working collaboratively to build collective power and challenge injustice.
We welcome candidates from all backgrounds and are especially keen to hear from people who can help diversify the voices shaping philanthropic work. We are committed to creating an equitable environment where everyone can thrive.
Purpose of the Role
This exciting new role is about creating connections, building ecosystems and developing and strengthening relationships that power social justice movements. As a member of the Senior Management Team, you will work closely with the CEO to lead our partnerships and community engagement work — creating the enabling conditions and networks that help youth-led movements grow, sustain, and make lasting change.
You will take lead on:
- Partnering with other funders to resource youth-led change, including co-designed and co-held programmes with other foundations.
- Developing community partnerships based on the needs and priorities of the young people we are here to serve - including charities, local businesses, and local authorities.
- Understanding the landscape of youth-led change and social justice work, identifying gaps in support and guiding our investment to help fill them, both at the national and local level.
- Monitoring and communicating the impact of our work with external audiences.
- Ensuring our work is grounded in safeguarding practices that minimise harm and uphold our commitment to care, equity and justice.
Success in this role looks like:
· A stronger Blagrave presence and impact at a local level.
· Growing networks of trust and solidarity across youth-led social justice movements, nationally and locally.
· Greater capacity, visibility, and long-term sustainability for youth-led organisations.
· Strengthened support for collective action and systems change.
· Young people and communities feeling ownership of, and connection to, the work.
The client requests no contact from agencies or media sales.
Overview:
The impacts of climate change on our food system are escalating, affecting food prices and production and food and farming are themselves a major source of greenhouse gas emissions. ECIU has generated multiple analyses of these issues over the past few years which have been used by a broad range of stakeholders and covered extensively by the media.
We are now seeking to grow our team in this space. These roles are an exciting opportunity to combine your analytical and communication skills to generate reports and commentary that expands the evidence base while grabbing the attention of a range of stakeholders including journalists. Your work will help to ensure a better informed debate on the interactions between food, farming and climate change, covering emissions, resilience and adaptation to, for example, climate-induced food price shocks.
The work will include different types of foods, different farming from livestock to arable and both UK and international agriculture. You will be liaising with expert stakeholder groups and academics. Health will be a key theme in the work. The postholders will communicate findings to stakeholders including journalists and MPs.
You will manage your own programme of work, supported by a wider team of analytical and communication experts.
The Energy and Climate Intelligence Unit (ECIU) is a non-profit organisation that supports informed debate on energy and climate change issues in the UK. We provide independent analysis and accessible briefings to the media and other stakeholders to improve understanding of climate-related topics and contribute to evidence-based discussions. Our work covers a range of issues including land use, transport, the power sector, and heating and buildings, with a focus on the UK but with international work too.
This is a unique opportunity to inform the debate on one of the most pressing and less explored areas of climate change.
Role and responsibilities:
·Analyse how climate change is affecting UK food and farming and vice versa, using various sources and data; present findings clearly in reports, briefings, press releases and social media content.
·Monitor and analyse emerging political and media debate around climate change and UK food and farming, including misinformation.
·Provide fast turnaround analysis of breaking developments, synthesising findings into accessible and impactful outputs for media and other stakeholders.
·Stay updated on climate and energy policy, particularly how it relates to the UK’s food system.
·Manage your own programme of work, including strategic planning around key moments, identifying risks and opportunities to support well informed discussion and working to effectively inform coverage of these topics.
·Collaborate with colleagues across programmes to develop joined up, multi-channel communications outputs.
·Work closely with external partners, including academics as well as attending external meetings, running internal meetings, conducting quarterly reviews and regular reporting.
·Develop and maintain a network of stakeholders in the climate, food and health space, including academics and NGOs.
·Brief journalists on climate and food issues and, where appropriate, act as a media spokesperson for ECIU.
·Contribute to ECIU’s newsletter, website and other outward facing materials.
·Other duties as assigned.
Skills and Experience:
Essential
- Analysis
- Ability to quickly analyse data and summarise key insights in an accessible and engaging way.
- Skilled in conducting quantitative analysis, including the ability to explore new datasets and develop analysis projects to answer emerging questions.
- Skilled in conducting qualitative analysis, including accurately judging the credibility and accuracy of source material, to form the basis of reports.
oSkilled in using data to support communications and build compelling, evidence-based outputs.
- Knowledge and context
- Good understanding of UK climate policy and the net zero transition.
- Appreciation of the broader political and economic context, including the roles of government, industry and civil society.
- Good understanding of how climate change affects the UK’s food system, both at home and overseas.
oGood understanding of the contribution of agriculture to the UKs greenhouse gas emissions and associated debates.
- Communication and networks
- Strong written and verbal communication skills, with the ability to convey complex ideas in clear, concise language for a range of audiences.
- Skilled at building and maintaining productive, trust-based relationships with stakeholders including journalists, policymakers, academics and NGOs.
- Experience of writing press releases and/or other materials for media audiences.
- Comfortable working in a fast-paced environment, responding to emerging stories or shifting political developments as they happen.
Desirable
- 3-5 years’ experience working in the energy, climate or nature sectors.
- Familiarity with key datasets relating to food and farming in the UK.
- Understanding of the UK media, particularly its reporting on climate and climate change.
- Awareness of evolving discussions in media and Parliament relating to climate change and the food system.
- Awareness of how climate change, food and health are interconnected.
- Experience developing outputs for media such as comments and press releases.
- Experience doing media interviews, e.g. over the phone or on video call.
- Experience briefing stakeholders, such as journalists or MPs.
- Knowledge of how UK academia works and experience of working with academics.
Benefits:
- Generous Annual Leave: 30 days annual leave.
- Hybrid Working Model: Benefit from the flexibility of remote work combined with in-person collaboration.
- Monthly Team Days: Connect and collaborate with colleagues during regular team building events.
- Healthshield Healthcare Scheme: Access essential health and wellness support, including optical, dental, and physiotherapy coverage.
- Salary Sacrifice Pension Contributions: We match employee pension contributions up to 5%.
- Fora office amenities:
- An on-site gym with wellness classes.
- A rooftop terrace with stunning views of London, including The Shard.
- Fully stocked kitchens with complimentary tea, coffee, and snacks.
- Comfortable breakout areas, a reading room, and private phone booths.
- Secure bike storage and shower facilities.
Applications must include a supporting statement to be considered.
The supporting statement should cover:
• Your experience analysing and presenting data related to climate change, food, or farming, including examples of accessible outputs such as reports, briefings, or media content.
• Familiarity with UK climate policy, especially as it relates to food systems.
• Experience in analysis for policy or media contexts.
• Independent content development and stakeholder engagement, prioritising tasks in fast-paced settings.
• Interest in the role and the contribution to ECIU’s mission.
We can only consider applicants who are eligible to work in the UK.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
Our vision is to spark ambition and unlock opportunity so that every young person can succeed and thrive as part of a fairer society.
We are proud of our long-term, transformational partnerships with business. This pivotal role in our newly established engagement team has been created to support our next phase of growth and ambition.
This is a broad and dynamic position which will have responsibility for the successful development and implementation of The Talent Foundry’s engagement strategies across fundraising, marketing and communications.
Head of Engagement (fundraising and marketing)
You will be an ambitious fundraising leader committed to supporting our new vision - to support 1 million young people in the next five years - by developing and implementing exciting ways of engaging our key stakeholders - educators, supporters, volunteers and young people.
Read more about the responsiblities of this role and how to apply in our application pack.
This is both a strategic and hands-on role, with specific responsibility for cultivation, stewardship and increasing our fundraised income through major gifts and philanthropy, across individuals, grant and trust funders and corporate foundations.
Your experience:
- Track record in fundraising - either from a major gifts, philanthropy or trusts and foundations background
- Excellent communications and engagement skills
- Ability to propose, initiate and execute ideas and quickly respond to opportunities
- Team management
This is a hybrid role with travel expected to meet with colleagues, funders and visit our projects in schools and partner offices. You do not have to live in London to apply for this role, but before applying, please consider what you would consider a reasonable commute from where you live to our team together days with take place every month. You can read more about our approach to hybrid working in our application pack.
Other benefits:
- 28 days holiday + bank holidays
- £500 L&D budget
- Employee Assistance Programme
- Cycle to Work scheme
- Morning/afternoon of your birthday off
Please ensure your CV includes:
- your full work history since leaving full time education (or the past 10 years)
- please include a note(s) about any employment gaps between roles
- include start/finish months and years (eg Aug 23 - Feb 25)
Any CVs without this information will be discounted.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations.
As Head of Corporate Partnerships, you will be responsible for delivering and growing voluntary income from The Childhood Trust’s Corporate and Commercial partnerships. Directly managing our two Corporate Partnerships Managers, you will develop strategic partnerships, secure funding, and cultivate relationships that fuel our mission.
We are looking for someone with the skills and experience to develop and execute a comprehensive Corporate Partnerships fundraising strategy aimed at driving significant growth in both new and existing partnerships. As well as lead the team in creating and implementing new stewardship initiatives and robust development plans that maximise partnership value and company engagement, aligning with both partner and organisational strategic objectives.
Our organisation takes pride in offering key benefits such as flexible working arrangements, 25 days annual leave per year and enhanced maternity provisions. We are also deeply committed to the development and growth of our staff, providing opportunities to enhance skills and achieve career goals. Plus, you’ll be joining a dedicated and passionate team that truly makes a difference.
We will be holding interviews week commencing 4th August 2025.
Apply by submitting a CV with a cover statement (maximum 2-sides) through the quick apply function on Charity Jobs.
Your application must address the following:
- What motivates you to work at The Childhood Trust, why are you passionate about this role and how your values align with ours.
- How your experience, skills and knowledge demonstrate your ability to succeed in this role. We are looking for specific and succinct examples in line with the job description and person specification.
Working closely with the Trusts and Philanthropy Manager and the wider Fundraising team, the postholder will research potential funders, write compelling grant applications, and build strong relationships with funders to ensure continued and increased support. They will have a strong track record of securing five/six-figure funding from trusts and foundations, excellent research and writing skills, and the ability to manage relationships with internal and external stakeholders effectively.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers we are keen to receive applications from people with lived experience of care. They are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. They ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.
How to apply
They ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send them your CV and it will be anonymised before review.
To apply for this role, you will need to:
- Provide them with a copy of your CV;
- Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
- Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to them).
If you have any reasonable adjustments you would like us to consider for this recruitment process (either for the application or interview) please advise them on your application form.
The deadline for applications to be received is Monday 14 July @ 11.59pm.
Interview Details
Interviews will have two parts:
- A session with young people;
- A panel interview with their staff
Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at their location in Central London. If access to technology/internet is difficult for you, please contact them so they can assist in making suitable arrangements.
Our client also wants to ensure fairness in all of their interviews so all successful shortlisted candidates will be sent the interview questions in advance.
Interviews will take place:
- Young people’s panel: Weds 23 July
- Staff panel: Mon 28 July
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, they are unable to offer work visas or sponsorship for any candidates.
They're proud to be a Living Wage Employer. They are committed to #ShowingTheSalary. Their roles are #OpenToAll
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This is an exciting opportunity to lead our Alumni Engagement team who provide support to an alumni base of almost 40,000 contactable alumni of the Sutton Trust programmes. These are generally young people from lower socio-economic backgrounds who move into highly competitive universities, courses and careers. The alumni community has grown rapidly over the past 3 years and now expects around 6-7000 new alumni to join each September. Engagement covers supporting their transition to university and into the workplace through communications, events and programmes. It also spans alumni volunteering, our Alumni Leadership Board, and working with our Development team towards alumni giving.
The role is dynamic and diverse, requiring you to be able to think strategically whilst devising and delivering on operational delivery plans, and we are looking for a confident and experienced team leader during a period of maternity leave.
This role is part of the Programmes Leadership Team and will work closely with the Director of Programmes, Head of Employability Programmes and Head of University Access & Digital on shaping the strategic direction of the team and its programmatic work. The role will also connect closely to the work of the Development Team as we look to devise and implement a segmented alumni giving scheme, as well as the Communications and Policy team, and may evolve to take on new projects over time.
Main duties
- Strategic leadership to alumni engagement, including:
- Embedding alumni relations and programming across the organisation, ensuring alumni are considered or involved in all areas of the Trust’s work
- Managing budget and project timelines to ensure projects are delivered effectively
- Working with the wider programmes team to ensure a smooth transition for Sutton Trust beneficiaries between programmes and the alumni community
- Alumni Engagement and Volunteering:
- Refining and communicating the alumni strategy across the Trust and to donors and external stakeholders
- Growing the Sutton Trust alumni network and developing a long-term strategy for alumni engagement, including communications and events, identifying key areas of focus and setting out benchmarks and KPIs
- Overseeing a suite of volunteering opportunities for alumni to give back to, and represent the Trust in (for example on programmes, with our funder base, in our research and policy work, or to benefit the alumni community)
- Managing the online alumni platform (STA) and its integration with other platforms .
- Overseeing the recruitment to and engagement of the Alumni Leadership Board and new Changemaker/Ambassador programme to build on our advocacy work, and ensuring effective engagement with the work of the Trust and the wider alumni community
- Ensuring that the above complements a long-term plan which would enable alumni to fundraise for the Trust or make donations in support of the Trust
- Programme management and Alumni Support:
- Support delivery of access to the workplace and employability programming for alumni alongside the Head of Employability Programmes
- Overseeing the delivery of bursary support programmes (including the Opportunity Bursary funded by JP Morgan) by the Alumni Programmes Manager from recruitment to evaluation and reporting
- Overseeing the delivery of a series of employer-led events (working with employer-facing colleagues across the Trust) across a range of industry sectors that support student access to workplace opportunities, and the chance to build employability skills (such as networking / interview skills etc)
- Overseeing the development of content and activities to support young alumni transitioning to HE
- Overseeing the evaluation and scoping for potential growth for alumni-alumni mentoring with the Alumni Connect programme (piloted in Spring 2025)
- Ensuring appropriate systems and processes are in place to manage programmes and events for alumni
- Alumni Giving and Relationship Management
- Working closely with the Development team to provide support for key funding partnerships including those that directly fund/ work with the Alumni team.
- Working with the Director of Development/ Head of Philanthropy to input into a new strategy to build funding from our alumni
- Working with the Development team to implement an ongoing segmented fundraising communications plan to build awareness of our need for funding and directing alumni to appropriate giving schemes depending on their life/career stage
- Identifying potential mid to high level alumni donors and working with the Development team to cultivate
- Representing the Trust and facilitating introductions via senior alumni for new and potential employer or delivery partners
- Team Management:
- Leading the alumni team to ensure effective engagement of our alumni community, including line management responsibility, team meetings, pastoral support and appraisals
- Line managing, motivating and proactively supporting the Alumni Programmes Manager and Senior Alumni Officer in their professional development
- Working with Director of Programmes and Heads of Programmes on team management, culture and long term planning
- Working across the organisation on cross-team projects, such as with the employer working group, youth voice, Changemaker pilot, alumni giving, and STO/STA platforms strategy.
- Member of extended-SLT
- Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who have experience in:
- Professional experience of alumni relations, or managing other similar membership communities, ideally within the education or charity sector.
- Has experience working within or an understanding of the not for profit sector and/or the education sectors;
- Experience of developing strategies, frameworks and operational plans to support alumni relations, programmes and events for young people, or equivalent
- Strong understanding of databases, data processes and experience using a CRM (ideally Salesforce)
- Experience in project management, monitoring and evaluation, managing budgets, financial control and administration
- Building relationships with significant, diverse stakeholder groups
- Experience of managing volunteers and volunteer stewardship
- Excellent verbal and written communication and strong analytical skills
- First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
- Working collaboratively across teams and within a small team
- Line management and leadership of a small team
- Adapting to new opportunities and trialling new initiatives
- Personable, flexible and discreet; able to fit in to a small team
We are also looking for an individual who:
- Has experience of building philanthropic support through alumni
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
- Has excellent attention to detail;
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
-
- Contract: 13-month Fixed-term Maternity cover contract starting November 2025. Our ideal dates are from 1 November 2025 – 30 November 2026, however we can be flexible if needed for the right candidate.
- Salary: £60,000-£64,000 per annum
- Working location: Minimum of 2 office days per week
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check will be required
Interviews
Applications should reach us by midnight, Sunday 20th July, with first round interviews held over Zoom on Tuesday, 29th July, and second round interviews held at our London offices on Tuesday, 5th August.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be partnering with a fantastic conservation charity, in their search for a Senior Fundraiser - Trusts and Grants.
This is an exciting opportunity to contribute to the growth of the organisation by identifying and securing significant grants from a broad range of trusts, foundations and grant-making bodies.
As Senior Fundraiser, you will develop and implement the fundraising strategy to maximise trust and grant giving income and create a sustainable and diverse fundraising portfolio, with funding streams including major donors, trusts, foundations and other grant making bodies. You will maintain and develop existing relationships, whilst proactively identifying and approaching new funding partners in the UK, US and internationally. In addition, you will prepare well-written structured persuasive cases for support and targeted funding applications. Working with the wider team, you will develop new projects to inform funding applications. You will also ensure that fundraising is consistent with the charity's goals and ensure professional presentation of the charity to all funding sources.
To be considered for this role, you will need:
- Experience and successful track record of securing income from trusts, foundations and/or major donors.
- Experience of developing a fundraising strategy and income targets.
- Excellent writing skills with attention to detail and experience in preparing structured, engaging and successful grant applications.
- Financially literate with experience of navigating budgets specifically relating to projects.
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.
Salary: £50,000 - £55,000
Permanent, Full-time
Location: London with hybrid working (three days per week in office)
Deadline – Monday 7th July at 9am
Application process - CV and Cover Letter
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
All of us at The Talent Foundry (TTF) believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
For 16 years, we've been bridging the gap between school and work and improving social mobility for young people in underserved schools.
Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. We work with amazing partners across the rail industry, financial services, professional services, technology companies and healthcare to deliver free, industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).
Each year we support 60,000 young people thanks to our transformational industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.
Everyone on our team is:
- Passionate about the charity's vision to improve social mobility
- Motivated by team success
- Proactive in getting things done
The values of ambition, inquisitiveness, and inclusivity and equity guide us in everything we do.
The Programme Manager role
Due to the continued expansion and sustainability of our programmes, we are seeking a new team member to support our next period of growth into the 2025-2026 academic year.
You will be a consumate account manager to support our skills and employability programmes designed in partnership with industry. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions access a range of TTF educational programmes.
What you will be doing
- Management of multiple projects and events
- Team management to deliver programmes (proven experience of line managing direct reports)
- Building exceptional relationships with partners, teachers and volunteers
- Use systems and administrative processes
- Evaluation and reporting
To succeed in this role you will be an individual who thrives in a fast-paced working environment, be highly organised, a professional communicator, and not be fazed when you need to adapt your plans to meet schools’ needs (you will always have a plan B).
Job details
- £35,000 salary
- Full time (37.5 hrs per week)
- Hybrid working*
- 28 days holiday + bank holidays (inclusive of Christmas closure days)
- Training budget
If you join our team, you can expect to receive feedback like this from our former students:
"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for the interview. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you."
*Hybrid working
This is a hybrid role. You will be working from home and will join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance and to be able to attend our team days in London. You can read more about our approach to hybrid working on our website.
We take safeguarding seriously, please note for safer recruitment purposes, all applications must clearly state continuous work history for the last 10 years, or since leaving full time education. It is ok to have employment gaps on your CV, please provide a note to explain these. Any CVs without full history (including start and finish months and years) will not be considered.
To read the full job information pack, download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for which include:
- Account management - working with funders and balancing priorities, objectives and deadlines
- Project delivery - operational, event and logistics management
- Staff management
We receive a very high number of applications for our vacancies, please make sure you read the application pack before applying to ensure your skills and experience match the person specification.
Using AI in your application
Robots need not apply. Human skills and authenticity is incredibly important in the work we do with young people. We want to hear your voice and personality in your application. AI is a tool, not a shortcut. This means not asking AI to do the work for you, or copying and pasting answers, as this limits the way you can showcase your personal experiences and strengths. AI doesn't know you or your work history, so use sparingly.
The best way to learn about our work is from our website, not AI. We receive many applications generated by AI platforms which often include incorrect information about our charity - providing incorrect or misinformation may mean we discount your application.
Safeguarding: We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
For your CV: please include a note if you have any employment gaps and include the month + year on previous work experience. CVs without this information will be discounted. Please do not use AI to write the answers to your questions - we want to hear your voice and personality in your answers.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.





The client requests no contact from agencies or media sales.
We are bold, we are brave and we’re not afraid to work differently. At All We Can, your working days will be filled with purpose and meaning as we work in partnership with local communities towards a more just world. Your work will play an important part in the wider ambition of the organisation. In this team, we value trust and accountability, inclusive decision-making, anti-racism and care. We also care for each other and create a sense of purpose-driven community.
When you join us, you will be:
- Leading the Churches Team to ensure the effective delivery of the fundraising strategy in an environment aligned with All We Can’s culture and team leadership principle.
- Delivering speaking engagements at churches and at larger events.
- Engaging with Methodist Church in Britain’s leadership and key stakeholders to inspire long-term commitment and support.
- Analysing fundraising performance and making data-driven decisions to improve it.
- Contributing to the leadership of the organisation through Quarterly Business Reviews and collaborating with colleagues to enhance the work of the organisation.
To deliver the role successfully, you will need:
- Proven fundraising experience, particularly in church, faith-based fundraising, including donor acquisition and regular giving programs, donor stewardship, and income growth strategies.
- Experience of managing fundraising budgets
- Understanding of All We Can’s unique partnership approach
- Exceptional relationship management skills, with the ability to engage and inspire church leaders and congregations.
- Experience leading and developing a team, with strong coaching and mentoring abilities and ability to set clear goals, drive performance, and foster a collaborative team culture.
- Ability to analyse fundraising performance, using data insights to refine campaigns and maximise return on investment.
- Deep practical understanding and relationships with the Methodist Church.
For full list of accountabilities and requirements, and the recruitment process, please see the application pack.
All We Can is an international development and relief organisation, founded by the Methodist Church in the 1930s, working to see every person’s potential fulfilled
Why should you work with us?
- We pioneer locally-led partnership-based international development model
- Everyone’s welcome! At All We Can, everyone’s welcome irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We’re committed to building inclusive and caring culture. We value and respect the diversity of our employees and aim to recruit people who reflect diverse communities. We have policies and procedures in place to ensure that everyone’s treated fairly and consistently at every stage of your employment, and we are open to consider reasonable adjustments for disabled people.
- We’ll help you grow and develop
Important note about completing your application – please read
When submitting the application, you will be asked to submit your CV and answer four competency-based questions. There’s no specified length for the answers and we ask you to use your judgment to balance between giving us as much information as needed and being succinct. The scoring is primarily based on the answers to the competency-based questions, so please ensure that you showcase your skills and experiences fully through those answers. We’ll not be able to score answers which say ‘Please see the CV’ or similar.
We look forward to receiving applications from people from variety of backgrounds and with different experiences. If you would like to find out more about the role or organisation, we encourage you to get in touch - if you wish to do so,
Use of AI is monitored and if you have used it in your application, we ask that you declare in any case, but especially if you use it as a reasonable adjustment.
Rooted in the Christian faith, All We Can is an international development and relief organisation, working to see every person’s potential fulfilled.




The client requests no contact from agencies or media sales.
Our client is an ambitious educational institution with a proud history of innovation and inclusion, established in 1898 to meet the demands of the Second Industrial Revolution. Today, it is five years into its 10-year Vision 2028 strategy, which aims to advance careers-first education aligned with the Industry 5.0 era. The university is committed to creating a diverse, inclusive, and sustainable future by supporting talent from all backgrounds and fostering transformational change across education and society.
The university is seeking a dynamic and entrepreneurial Fundraising Manager to lead a multi-stream programme spanning major gifts, trusts and foundations, and annual giving. Working across External Relations and Advocacy & Engagement, the postholder will collaborate with senior leaders, academics, and external partners to support the organisation's strategic goals, including the current Year of Health campaign. With line management of a Prospect Researcher, this role is central to aligning fundraising with the university’s public engagement strategy and shaping the growth of its ambitious advancement team.
This is a fantastic opportunity for someone with a strong background in income generation, donor relationship management, and strategic fundraising planning. The ideal candidate will bring proven experience from the education, non-profit, or cultural sectors, with excellent communication and project management skills.
This is initially a 12-month fixed-term post which offers scope for progression into a permanent, more senior role.
Prospectus invests in your journey as a candidate. We welcome candidates from a diverse range of backgrounds and are more than happy to make any reasonable adjustments to enable all interested candidates to apply. Please let us know if we can help you with the application process in any way. If you have any disability and would like assistance completing an application then please contact Jessica Stoddart at Prospectus.
If you are interested in applying for this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
We are recruiting for a Senior Prospect Researcher to join our team in London; the scope on this job involves….
Job Title: Senior Prospect Researcher
Location: Homeworking with the requirement to occasionally attend our Head Office (Vauxhall)
Salary: £34,093.64 per annum, inclusive of a £3,000 London Weighting allowance if applicable
Contract type: Full-time, Permanent
Hours: 37.5
Are you a natural investigator, driven by curiosity and a love of turning insight into action?
Do you know how to uncover potential supporters and help build meaningful, long-term relationships?
Do you want to use your research skills to support life- transforming and life-saving work for women and girls?
If so, we’d love to hear from you.
We’re looking for a Senior Prospect Researcher to join our high-performing fundraising team at Refuge. You’ll work dynamically across the organisation with the Philanthropy and Partnerships team, uncovering and developing opportunities to engage high-value supporters with our mission. Playing a key role in identifying and understanding our potential and existing supporters—the Senior Prospect Researcher will empower the philanthropy team to build deeper, broader partnerships with high-net-worth individuals, trusts, foundations and corporates.
With access to a rich database (Raiser’s Edge), a collaborative, insight-driven culture and a strategic approach, the successful candidate will play a crucial role in growing income through robust research and data analysis. You will lead on identifying trends, tracking progress and recommending strategies that help Refuge build strong relationships and a meaningful supporter journey from identification to stewardship. This role requires an understanding of ethical and effective prospect research methodologies and due diligence procedures to maintain compliance and optimise opportunities.
This is a great opportunity to make your mark and help Refuge reach more survivors of domestic abuse. Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
If this sounds like your next role, please apply today.
Closing date: 9.00am on 11 July 2025
Interview date: 22 & 23 July 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
£40,500 - £44,100 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Join our Customer Engagement and Experience team as our Data Imports Manager, where every day you’ll be helping to make sure our supporters’ donations and personal details are handled with care and accuracy.
You’ll manage the Data Import Team, who process around £30 million in donations each year and safely manage details for about 180,000 new supporters. It’s a role right at the heart of our operations, keeping our systems running smoothly and ensuring supporter data is looked after properly.
Day to day, you’ll manage the flow of financial and personal data into our CRM, whether it’s from third-party suppliers or our website. You’ll own the use of our automation tools to ensure data imports are efficient and accurate.
You’ll support your team, respond to data queries, and as the product owner of our bespoke ETL tool work closely with developers, designers and data teams to deliver high quality solutions. There’s plenty of scope to spot ways to improve how we work, reducing manual processes and making things quicker and smarter without compromising quality.
Alongside this, you’ll produce regular reports to keep things on track, such as weekly/monthly reconciliation reports for Finance, and oversee tasks such as creating our Gift Aid claim. You’ll also play a key part in developing and monitoring KPIs, making sure we’re hitting our goals and delivering a reliable, accurate service.
If you enjoy working with data, guiding a team and making a practical difference every day to how a charity runs, we’d love to hear from you.
What we want from you
We’re looking for candidates who have an expert knowledge of database systems and be able to channel this knowledge into meeting the business needs of the charity.
You’ll be a natural collaborator, able to build strong relationships and comfortable working with people at all levels across the charity. You’ll be comfortable managing multiple priorities and relationships, keeping a high volume of tasks moving smoothly and within set timeframes. Time management is key in this role, as you’ll understand how data processes directly affect income and supporter experience.
With a practical, agile mindset, you’ll be a problem solver who can look at systems and processes with fresh eyes and quickly spot opportunities to make them more efficient and effective. Process-driven and detail-focused, you’ll take a proactive approach to improving the way we work, without losing sight of the bigger picture.
Excellent communication skills are essential, you’ll be confident having open, honest conversations to protect the integrity of our data, and able to influence decisions when it counts.
You’ll have experience managing and coaching a team, supporting people to achieve great results while developing their skills and confidence.
Ideally, you’ll also have a good understanding of charity law relating to fundraising, Gift Aid, data and information management, along with experience of customer relationship databases, particularly Raiser's Edge.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 6th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 14th July 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Job Title: Known internally as Relationship Manager
Location: Home-based covering Scotland. Candidates should ideally reside in the Glasgow area and have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training
Hours: 35 hrs per week
Contract type: Permanent
Salary: £34,616 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
· Someone with a successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities
· Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters
· Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers
· Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment
This role would be focusing mainly on the West of Scotland but covering the whole country as needed, with some additional supporters based in Northern Ireland.
What we offer:
· Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
· Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
· Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
· Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
· Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
· Health Cashback Plan: access a health cashback plan to cover medical expenses.
· Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
· Discount scheme: access exclusive savings at various high street retailers and gyms.
· Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates:
Applications by the end of 13th July. 1st interviews held online on 21st July and 2nd interviews held face to face in Scotland on 4th August.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick yes on the application form.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in touchwith the HR Team.
We’re here to give every young person facing cancer the best care and support.





The client requests no contact from agencies or media sales.
Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Senior Casework and Service Coordinator to assist the Support Services Manager, provide guidance and advice to colleagues, and manage incoming queries from service users.
Rainbow Migration has grown in recent years from a small charity generating £200k income in 2019 to £1M in 2024. The Senior Casework and Service Coordinator is a new role that will take on some of the responsibilities of the Support Services Manager, freeing the manager up to work on service development and strategic matters.
Responsibilities include:
· Managing systems for incoming service user inquiries
· Casework for service users with the most complex needs or challenges
· Facilitating complex case discussions with colleagues and providing support and guidance
· Ensuring accurate reporting on service delivery outputs, outcomes and trends
· Assisting the Support Services Manager to implement changes in the service
Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are:
· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
Diversity, inclusion and anti-oppression
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.
We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.
We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.
We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.
Role overview
Contract type: Permanent
Hours: Full-time (35 hours per week). Working part-time (minimum 28 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £36,994 with potential annual step increases up to £41,315 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.
Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.
Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).
Benefits:
· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
· Enhanced parental leave and pay
· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
· Separate salary step and inflationary increases considered every year
· TOIL system
· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
· Policy on staff loans or salary advances for difficult times
· Work laptop and mobile phone
· Training and learning opportunities
· Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments
· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters
· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)
How to apply
Closing date: 9am 14 July 2025
Interview dates: Initial interviews will be 30 July and 1 August 2025 by Zoom. A second round of face-to-face interviews in London will follow.
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email in the JD or on our website.
Please send to the email in the JD:
1. Your CV
2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
We would also be grateful if you could complete the optional monitoring form (link in the JD).
In your statement, please:
1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience
2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
3. State how many hours a week you wish to work and if you have a preferred pattern
While AI can be a helpful tool, we expect all applications to be original and authentic. Please ensure your final submission personally reflects your own experiences, qualifications and style of writing. Transparency is valued, so if you use AI to help with your application in any way, please explain why. Applications that are obviously written with AI without explanation will not be considered.
By submitting an application, you:
1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.
2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.
3. Accept that owing to the nature of the work, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job offer and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.
We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form (link in JD) to request support and they will confirm if they can match you with a mentor to support your application.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
Job Title: Helpline Contact Centre Manager
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £49,538 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent
Hours: 37.5 hours per week, As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.
This is an opportunity to join Refuge as a Helpline Contact Centre Manager for the National Domestic Abuse Helpline, the role is designed to provide high quality practical and emotional support to Deputy Managers across the NDAH, the postholder is also responsible for the ongoing management of our contact centre, the platform that survivors use to contact the NDAH.
The National Domestic Abuse Helpline provides a national gateway to services and survivors across the UK fleeing domestic abuse, working in consultation with the Senior Operations Manager. The post holder is required to be a strategic leader, a versatile individual with excellent people management and interpersonal skills along with knowledge of domestic abuse, housing, welfare and legislation. The post-holder will be responsible for the ongoing management of our contact centre Genesys, a platform that helps us support our survivors and professionals contacting the NDAH.
As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 8 July 2025
Interview Date: 15 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.