Are you passionate about making a difference in people’s lives, and supporting staff to ensure people receive person-led, holistic, trauma-informed support on their journey out of homelessness? Do you have perseverance, and a commitment to never give up hope in people?
Our Supported Housing and Emergency Accommodation Service is funded to provide support to those with multiple and complex needs who are experiencing, or at risk of experiencing homelessness, located in close proximity within Gateshead:
- Two supported housing sites; one 8 bed, one 6 bed, both staffed 24 hours.
- Six self-contained properties forming the emergency accommodation element of the service.
Our properties are places of safety, Psychologically Informed Environments (PIE), from which we work with individuals. We aim to provide accommodation and support that helps people find self-worth and the belief that they deserve a better future, before moving them on safely and successfully, therefore reducing homelessness and the on-going risk of homelessness. To join us you will need to demonstrate an understanding of the complexity of needs related to homelessness, especially mental ill-health, alcohol and substance misuse and offending, and a working knowledge of Safeguarding in this context. You will be able to work calmly under pressure, flexibly, and using your own initiative to problem solve in a demanding environment. You will be able to effectively line manage staff, work in close partnership with external partners, and be able to monitor and effectively oversee the day to day running of the service, in line with organisational ethos and values.
In return, you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are a growing charity, and we believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed.
Oasis Community Housing is a Christian response to homelessness and disadvantage, providing housing, support and other specialised services. Our vision is for everyone to be part of a community where they are included, belong and have what they need to reach their God-given potential. As part of our strategy for growth and development, we are embarking on an ambitious journey to develop our culture of co-production. We want to share power and responsibility with those accessing our services in meaningful, safe and accessible ways, and to create an environment where everyone can contribute.
We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian ethos of Oasis Community Housing.
Thank you!
Thank you for taking the time to explore the role of Marketing and Communications Manager at the Family Holiday Charity. We're here to help families facing some of life's toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help us spread the word?
This role is an important one to help us build brand and awareness around our mission and goals - in simple terms, helping more families to get away and ensuring that every family has the chance to go on holiday.
At its heart, this role is about storytelling and our ability to tell stories that capture hearts and minds. Taking ownership of the full story capture and storytelling process, you'll use this output to help build our brand, fundraise and tell our advocacy story. What's new for us in this role is PR - it's just not something we've done before, so you'll build relationships, networks and opportunities with earned media. You'll work with talented fundraisers, partnership builders and operational delivery colleagues to ensure we're sharing a cohesive and coherent message that supports all our audience goals and targets. And you'll get to work with a talented Comms Officer who delivers on our social, email and web activities.
This role is key to helping us make sure we're doing our best for families and putting our best foot forward every time.
It's a varied and fast-paced role (Comms roles are, right!?) that means you'll be involved in planning, creating and managing activities, so you'll need to have some awesome planning skills and be good with interpersonal relationships.
We're a small but flexible team - just like our approach to work. This is a hybird role, and you'll need to come into the office periodically (but none of that performative days a week nonsense!).
It's vital that you're happy and confident in making your next career move, so let's take the time to chat if you'd like to!
Please provide a CV which outlines your skills and experience for the role and a cover letter which briefly explains why you're interested in the role.
Applications close at 23:59hours on Sunday 4th January 2026.
Initial interviews will take place on the 9th, 12th or 13th of January 2026 with Mags Rivett, Director, Income & Engagement, and one other peer colleague from within the team. A second interview will follow with Mags and Rob Parkinson, CEO. This will likely be a face to face interview at our offices in London and will be held on Tuesday 20th January 2026 (this date is subject to change).
Registered Charity
11 - 20
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.
The client requests no contact from agencies or media sales.
Thank you!
Data, Insight and Impact Manager
Salary: £41,097 - £45,423 per annum (salary depending on experience)
Location: Leeds, with regular travel to Centres across Yorkshire and Humberside
Hours: 37 hours per week, full-time
Closing date: Monday 5th January 2026, 9AM
Interview date: W/c 12th January 2026
Please note: this role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
About us
Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt, and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse, and re-offending, and evoke systems change.
Role Summary
This is an exciting role for someone with a passion for leading data-driven, insight-led service design and delivery, and for a person who loves to champion best practice in data management and governance. In this role you will contribute to improving the experiences and outcomes of the women who access our Women’s Centres and Services, and by listening to and learning from women, you will utilise insight to drive organisational and systemic change.
You will lead on the strategic use of data and insights, embedding best practice in data collection methods and gender-specific assessment tools, with a focus on the Women’s Risk Needs Assessment (WRNA) and the Gendered Wellbeing Assessment (GWA). You will deliver robust and meaningful operational and strategic reporting; regular and accessible management information to support effective service delivery; regular performance monitoring and reporting to commissioners and funders; and further develop the ways we demonstrate our impact and share stories of change.
You will lead operational delivery of our data systems, to ensure robust data governance, compliance and ongoing technical implementation and optimisation. This role is critical to embedding a culture of data-driven decision making, using insight to support high quality service delivery, and to drive long term systemic change through key research projects. You will work closely with our WRNA Project Manager and the wider Management team to embed learnings from the Effective Women’s Centres Partnership and support our ongoing contribution to University of Birmingham long term research into women’s experience of the criminal justice system, helping to shape the development of evidence-based policy and best practice across the Women’s sector in the UK.
You will work closely and line manage the Data and Impact Analyst to ensure robust training programmes are in place, to support our staff teams to effectively and efficiently utilise our data tools and systems, and to embed data management best practice. You will also work together to embed our involvement and lived experience strategy, ensuring women’s voices and insight are at the heart of our service delivery models.
The role will also provide leadership on data protection and organisational Data Protection Officer (DPO) responsibilities, and will work closely with our Information Governance Lead.
Key accountabilities
Data Systems Oversight and Leadership:
- Work with EWC partners, The JABBS Foundation and University of Birmingham to support the final design phases of a specialist, bespoke case management system (CMS), to ensure it meets the needs of Together Women, and our sister organisations within the Effective Women’s Centres Partnership.
- Roll out the implementation and adoption of the new CMS, to include data migration, staff training programmes, and new reporting suites and dashboards.
- Provide strategic CMS oversight to ensure the system continues to meet organisational needs and lead planning for CMS development projects including upgrades, integrations and enhancements.
- Monitor and assess future CMS system needs, scoping and identifying development areas.
- Contribute to budget planning, including CMS ongoing costs and development projects, and ensuring activities are delivered within agreed resources.
- Work closely with Senior Management and wider Management team on future projects relating to updates or changes to the CMS system.
Data Leadership and Governance:
- Develop a Data and Impact Strategy to align with organisational priorities.
- Lead on data governance and UK GDPR compliance, including data governance policies, DPIAs, information sharing agreements, SARs, and ongoing breach and information security risk management.
- Support the implementation and ongoing review of data policies, ROPA documentation, data security protocols, and internal staff training.
- Provide assurance to the Senior Management team on data compliance, reporting risks and mitigating actions.
- Ensure staff understand their data responsibilities, build data capability and a strong data protection culture through training, guidance and fostering data confidence and accountability.
Insights, Analysis and Performance:
- Lead the provision of insights, analysis, and performance reporting, and embed a culture of insight-led decision making across the charity.
- Support the ongoing development of our involvement and lived experience insight workstream, and further establish our ability to co-design and co-produce our service offer.
- Evidence our impact and performance within contractual monitoring reports, and contribute to future funding bids and tenders to secure commissioning arrangements.
- Produce clear, interpretable reports for internal and external stakeholders, as required.
- Produce clear management information and performance reports on both outputs and outcomes, and enable Managers to articulate stories of change, drive continuous improvement and demonstrate the quality of our work.
- Develop a performance framework to monitor progress of the implementation of Together Women’s strategy, and prepare reports to inform Trustees of progress made.
- Support senior leaders with data-driven planning, presenting insights in accessible ways.
- Conduct ongoing data analysis to identify improvement opportunities, risks and issues.
Team Leadership and Collaborative working:
- Line manage the Data and Impact Analyst, providing support, direction, coaching, workload prioritisation and professional development opportunities.
- Take a hands-on role in data processing to support the day-to-day delivery of the data function, ensuring operational resilience. Contribute to the immediate data management requirements as well as leading on the longer-term data strategy.
- Collaborate with colleagues across Together Women to align data activities with organisational objectives and mission.
- Work closely with key external stakeholders and maintain excellent relationships with key partners through collaborative, mutually beneficial working practice.
- Attend regular meetings and networking opportunities relating to the Effective Women’s Centres Project, and associated networks and events.
Quality Assurance and Contribution to research:
- Ensure data collection, management and storage processes are standardised and consistent across all our services.
- Embed the Women’s Risk Needs Assessment and Gendered Wellbeing Assessment as Together Women’s default assessment tools.
- Support Master Trainers to embed WRNA and GWA certifications across all frontline staff teams.
- Work closely with colleagues to develop a new Quality Assurance (QA) audit process and embed this into Together Women’s work.
- Identify and resolve problems that may affect the achievement of research objectives and deadlines, and escalate where necessary.
- Uphold the principles of ethical research, particularly with regard to consent and confidentiality.
- Carry out administrative tasks related directly to the delivery of the research.
General duties:
- Maintain and improve competencies through continuous professional development.
- Support and uphold the mission, values and behaviours of Together Women.
- Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework.
- Adhere to all organisational policies, code of conduct, and practices.
- Complete all mandatory organisation training.
- Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles.
- Carry out other associated duties as needed, in line with the broad remit of the role.
Please note these accountabilities do not form part of the Data and Impact Manager’s contract of employment, and may be subject to amendment as the organisation's needs evolve.
Person specification
Essential:
- Practical experience of conducting research, collecting and analysing data and presenting findings to a range of audiences.
- Experience of leading or coordinating organisation-wide data, evaluation, or reporting projects.
- Ability to translate data into actionable insights that inform service improvement or strategic planning
- Experience of preparing data reports for external funders.
- Experience of analysing and communicating complex information clearly.
- Good working knowledge of software packages and excellent organisational skills.
- Experience of presenting to external or internal audiences.
- Experience of developing others and providing training to staff.
- Experience of outcomes/impact monitoring and reporting.
Desirable:
- Experience of working or volunteering in a trauma-informed, gender responsive environment and/or Women’s Centre.
- Experience of presenting to academic or policy-making audiences.
- Experience of working in partnership with academic or research institutions
Personal Attributes:
- Excellent communication skills and self-motivation.
- Ability to build trust and influence at all levels, including senior leadership and external partners
- Ability to problem solve and work collaboratively.
- A commitment to the principles and practice of safeguarding adults and children at risk of harm.
- Ability to travel independently to meet the needs of the role, including work at the Women’s Centre, with occasional meetings at the University of Birmingham and/or other Women’s Centres.
- Commitment to undertake learning opportunities and continuing professional development.
Other Requirements:
- Proficient in the use of Microsoft Office 365
- Willingness to travel across the region
- Flexibility to work occasional evenings as required.
- Commitment to anti-racism, feminism, social justice, and abolitionist values.
- Commitment to safeguarding data integrity, confidentiality, and ethical use of information.
- Lived experience of the criminal justice system is welcomed and will not necessarily preclude appointment.
The client requests no contact from agencies or media sales.