Senior trusts manager jobs

As Partnerships Officer, you will play a central role in managing high-quality relationships with Martingale’s growing network of partners, while also supporting the governance and operational functions of the organisation. Working closely with the CEO, senior leadership, and our existing Partnerships Officer, you will help ensure that funders, supporters, and mission-aligned organisations feel valued, engaged, and recognised for their contribution to Martingale’s success.

A key part of your role will be to strengthen relationships with funders and university partners, building long-term commitment to Martingale’s mission. You will manage relationships with multiple departments across our ten partner universities, coordinating internally to ensure these partnerships run smoothly. Alongside this, you will support the operation of Martingale’s key governance bodies, including the Advisory Board, Student Advisory Board, Academic Advisory Committee and Scholarship Selection Committee, ensuring timely communications, accurate records, and positive engagement with members. You will also lead on partnerships with aligned charities that connect our Scholars to earlier stages of the STEM pipeline.

You will be responsible for communications and reporting across our supporter network, ensuring partnerships are effective and mutually beneficial. We are looking for a strong communicator with experience in partnership management and external relations. You may have demonstrated this through cross-organisational projects, even if it was not your primary role. You will bring excellent organisational skills, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.

Key Responsibilities:

• Lead on the delivery of the partner relations strategy, working with our 40+ partners to effectively build long-term successful relationships. In collaboration with the CEO, you will support new and existing funders, in-kind supporters, partner charities, and Ambassadors, ensuring they feel valued, informed and connected to Martingale’s mission.
• Strengthen and deepen relationships with partners through a structured and personalised programme of engagement, recognition, and reporting, including invitations to events throughout the academic year.
• Oversight of all university partnerships, including reporting, communications, and course confirmations. This will include working closely with all Martingale staff for effective management of key partnership contacts across development offices, multiple departments, and doctoral programmes.
• Oversee the smooth running of Martingale’s governance bodies, building on the existing governance framework to ensure continuity across the different groups.
• Liaise with the team to maintain accurate records of both financial and in-kind contributions.
• Lead on the development and delivery of the annual impact report, alongside bespoke reports for funders as appropriate.
• Accurate record keeping of partnership engagement on Martingale’s CRM.
• Build a range of case studies on Scholars, partner universities, funders, and other supporters to strengthen Martingale’s messaging to new funders.
• Work closely with the other Partnerships Officer to ensure fundraising campaign targets are met, providing relevant materials and support where needed.
• Support in the delivery of key Martingale events such as Solve for X and our annual Welcome Dinner
• The post holder will carry out any other duties as are within the scope, spirit, and purpose of the role as requested by the line manager.

Key Requirements:

Essential Criteria

• Right to work in the UK

Experience and skills

Essential

• Excellent communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences.
• Experience in account management, managing external stakeholder relationships or partnerships successfully.
• Able to assimilate complex information quickly, identifying the pertinent points and making them accessible for a wider audience.
• Excellent project management skills with experience of managing multiple projects/workstream and priorities simultaneously, while maintaining attention to detail, prioritising, and meeting deadlines.
• Ability to network and build new connections.
• Advanced IT proficiency: Spreadsheet, Word Processing, CRM or Databases, Email, Web-based applications.

Desirable

• Experience of generating new and successful strategic partnerships.
• Experience working in the higher education sector with university students, staff, and academics.
• Experience using the Adobe suite to produce high-quality documents.
• Experience in working with governance boards and/or trustees.

Personal Characteristics

• Excellent interpersonal skills: able to build rapport and trusting relationships, able to work co-operatively in a multidisciplinary setting.
• A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
• Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
• Creative and innovative: willing to think outside the box to maximise reach.
• Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.

About Us ​

​Greenhouse Sports is on a mission to change the lives of young people in poverty through the power of sport and mentoring. Too many young people are being left behind. It is not because they lack potential, but because poverty stacks the odds again them. This affects their education, mental health, and their future.

​In 2025 we launched our new strategy ‘For Every Future’ which outlined the charity’s bold mission and our ambitious plans to achieve this. To reach every child who needs us the most, we are raising the bar as a fundraising team. We currently generate £4m annually from major donors, trusts, institutions and corporates, plus an impressive array of special events raises an addition £1m per year.

​We know there is potential for more, and this role will be critical in making significant growth in corporate income to drive forward our new strategy.

​The Role

​Corporate partnerships provide a vital source of income at Greenhouse Sports. The priority for the Corporate Partnerships Team is to further grow income, with an ambitious target of £1.1 million in 2025/26 - a 30% increase on the previous year.

​The Corporate Development Manager will play a critical role in realising this new income, whilst diversifying the pipeline and strengthening existing relationships through superior cultivation and stewardship.

​This is an exciting time to join the Fundraising Team at Greenhouse Sports as we make our new strategy a reality. In this team, you will have unparalleled access to learn and develop key skills from senior leaders. You will also feel empowered and supported to develop innovative, high-impact, sector-leading corporate partnerships.​

The Person

​The Corporate Development Manager will play a vital role in the continued growth and development of corporate income, with the majority of their time dedicated to sourcing new business.

​The key responsibilities of the role include:​

• Identifying and qualifying new partnership leads that demonstrate clear value alignment with Greenhouse Sports, building a substantial pipeline that you will own and drive forward.
• Planning, developing and delivering cultivation journeys for strong leads to secure five- and six- figure corporate partnerships.
• Leading on meetings with new business prospects.
• Designing and creating partnership proposals, presentations and/ or pitches for potential new partners.
• Leading on the renewal of existing five- and six- figure partnerships, developing clear stewardship plans that strengthen relationships and maximise opportunities for growth.
• Working collaboratively with internal teams across the organisation.
• Excelling at use of our CRM (Beacon) and ensuring it’s kept up-to-date.

​​Are you experienced in securing new corporate income?

Are you passionate, bold, gritty and pro-active?​

Do you have the ambition to get out there, spread the word about Greenhouse Sports and raise critical funds to ensure we can reach those young people who need us the most?​​

Then this role is for you.

​A flexible approach with a mix of home and office working-our offices are based in the heart of Marylebone, London. ​

Application Deadline: Friday 19 September at 17:00hrs. All applications will be reviewed on a rolling basis. ​​

Please ensure you have provided both your CV and Cover Letter to support your application. ​

Please note that interviews will take place on Friday 26 September in person.​

​​Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.

Position title: Communications Manager

Reports to: Director of Operations

Direct reports: None currently

Key stakeholders: UKMSA staff, members and volunteers, Board of Trustees, Sheds and Shedders, the public

Location: Remote (with occasional UK travel)

Salary: Level 4 – £35,000-£45,000

The Communications Manager plays a vital role in shaping how UK Men’s Sheds Association (UKMSA) communicates, both internally and externally, and with the community at its heart. Operating with a high degree of autonomy and professional expertise, the postholder leads the development and delivery of communication strategies that connect, inform, and inspire.

This is not just a messaging role. Rather, it’s about building trust, clarity, and connection across UKMSA communities. Internally, the Communications Manager helps staff feel informed, included, and united across a remote-working environment. The post holder will coordinate internal communications, shape the tone and culture of how information flows, and ensure the brand is consistently and professionally represented.

With volunteers, especially UKMSA’s Ambassadors, the Communications Manager plays a key part in ensuring people feel heard, valued, and kept in the loop, especially during moments of change or challenge. They will work closely with the Head of Volunteering and the wider team to keep the voices and experiences of Shedders, Sheds and Shed Networks at the centre of UKMSA’s communications.

Externally, the postholder curates and amplifies the stories, impact, and energy of the Shedding movement. They manage the website and social media channels, support the CEO and Chair in their digital visibility, and respond to external enquiries with professionalism and purpose.

This is a mission-driven role that sits at the heart of how UKMSA connects with the world. It requires emotional intelligence, editorial judgement, and a deep appreciation for the unique volunteer-led spirit of the movement. The postholder will be confident working across staff, volunteers, trustees, and media, joining the dots, finding the story, and ensuring communications always reflect UKMSA’s values and community.

Key responsibilities:

1. Internal communications

· Develop and deliver internal communication approaches that ensure staff across a remote-working environment are kept informed, connected, and engaged.

· Coordinate and facilitate regular team meetings, updates, and communications, including all-staff briefings, newsletters, and shared messaging.

· Work with the CEO and senior team to plan in-person staff meetings, designing the content, format and approach so the sessions align with staff and organisational requirements.

· Design and implement mechanisms that foster internal cohesion and trust, drawing on ideas and good practice for remote working teams.

· Work closely with the senior team to ensure that important updates - strategic, operational, or cultural - are communicated in a timely, consistent, and accessible way.

· Uphold and promote a consistent tone of voice across all internal messaging, ensuring that staff understand and reflect UKMSA’s values and identity in how they communicate.

· Working with the Operations Officer, support the creation and internal rollout of branded materials and ensure consistency in logo use, templates, formatting, and professional standards across the organisation.

2. Community and organisational communications

· Act as a key link between staff, trustees, volunteers (particularly Ambassadors), and other internal stakeholders to ensure information is shared clearly, consistently, and inclusively.

· Collaborate with the Head of Volunteering to ensure that UKMSA’s volunteers are kept informed and involved, particularly during organisational updates, change, or key moments.

· Help embed a culture of openness and two-way communication, ensuring volunteers and trustees feel heard, recognised, and informed, and that their contributions are visible and valued.

· Coordinate messaging across staff and teams so that different groups across UKMSA receive the right information, in the right way, at the right time.

· Support senior leaders in maintaining effective communication with the Board of Trustees, including updates, briefings, and key documents.

3. External communications

· Manage and maintain the UKMSA website and social media channels, working with our external web designer to ensure content is accurate, up to date, and aligned with the organisation’s values and tone.

· Source, shape, and share stories from Shedders, volunteers, and communities to celebrate and amplify the impact of the Shedding movement.

· Lead on the production of UKMSA’s regular newsletter Shoulder2Shoulder, Review and develop the newsletter on a regular basis, in collaboration with staff and volunteers.

· Collaborate with staff and volunteers to collect and develop case studies and lived experience content and ensure these are shared meaningfully and respectfully.

· Support the Membership Manager and Director of Income and Investments to ensure any promotional activity for external partners is aligned with UKMSA’s communications strategy, delivers clear value, and is proportionate.

· Support Director of Income and Investments to shape and deliver marketing campaigns and communications aimed at generating income and supporter engagement

· Support the CEO and Chair in their digital communications - drafting content, advising on tone and timing, and increasing the visibility of their leadership voices, in the service of UKMSA.

· Respond to media and external communications queries, draft press releases where appropriate, and act as the first point of contact for general communications enquiries.

· Monitor UKMSA’s external presence and ensure consistency in messaging, tone and branding, across platforms and partners.

Key expertise required:

· Professional communications experience, with a strong track record in planning and delivering internal and external communications in a mission-led or purpose-driven organisation.

· Excellent writing and editing skills, with the ability to tailor tone, structure, and content for different audiences: from staff and volunteers to trustees, partners, and the wider public.

· Confidence leading internal communications across a remote or distributed team, including experience developing engaging formats, regular updates, and a shared organisational voice.

· Experience working with or alongside volunteers, trustees, or community stakeholders, and a strong appreciation for the importance of inclusive, two-way communication.

· Brand and tone-of-voice awareness, with the ability to maintain consistency and quality across channels, platforms, and contributors.

· Digital confidence, with experience managing websites (e.g. WordPress), social media channels, and email communications tools (e.g. Mailchimp), and using them strategically to reach different audiences.

· Storytelling and content development skills, with the ability to source, sensitively shape, and amplify stories that reflect lived experience and community impact.

· Strong organisational and planning skills, able to manage multiple priorities, coordinate with colleagues across teams, and deliver work to deadline with attention to detail.

· Collaborative mindset, with the confidence to influence tone, content, and strategy while also being hands-on in delivery and responsive to others’ needs and input.

· Judgement and discretion, with experience handling sensitive information, managing risk in communications, and supporting senior leaders with professional external representation.

· Genuine connection to UKMSA’s mission, with a respectful, values-led approach that centres the role of volunteers and champions the voice of the Shedding movement.

What success looks like:

· Staff feel informed, connected, and part of a shared organisational culture, even while working remotely. Internal updates are timely, engaging, and reflect a consistent tone that supports clarity, trust, and inclusion.

· Volunteers and trustees feel included and valued; they know what’s happening, understand UKMSA’s direction, and feel that communication is a two-way conversation, not a broadcast.

· The organisation’s public-facing communications are professional, values-led, and consistent. Social media, the website, and external content reflect the tone, mission, and energy of the Shedding movement.

· The CEO and Chair have visible, coherent digital profiles, supported with high-quality content and strategic messaging that reflects the voice and values of UKMSA.

· Good news stories from Shedders and communities are regularly shared, boosting the visibility of the movement and building pride and momentum across the network.

· Communications activity is intentional and well-prioritised. There is a clear rhythm to communications, and reactive work is handled without pulling focus from core messaging and strategy.

· The Communications Manager is seen as a trusted and thoughtful voice, able to advise colleagues, manage sensitive messaging, and champion quality and consistency in how UKMSA speaks.

· Volunteers remain central, not just as recipients of messages, but as contributors to and shapers of UKMSA’s communication story.

This job is not:

· This is not a campaigning or advocacy role. The Communications Manager will not be responsible for policy development, public affairs, political engagement, or influencing strategy.

· This is not a research or insight role. While storytelling and community voice are central to this role, the postholder will not be responsible for conducting research, writing reports (although the post-holder will support staff to get their reports right), or managing evaluation processes.

· This is not a marketing or income generation role. Although the postholder will support the visibility and professionalism of UKMSA’s public-facing presence, they will not lead fundraising, product marketing, or commercial campaigns. They will work with the Membership Manager and Director of Income and Investment if this is required.

· This is not a senior strategic leadership role. While the postholder contributes to strategy within their area and works closely with senior colleagues, they are not expected to set or lead cross-organisational strategy.

· This is not a purely reactive or administrative role. The Communications Manager is expected to take initiative, bring ideas, and shape how UKMSA communicates - internally and externally - in proactive and creative ways.

Closing date:-9th October 1200hrs
Interview: 22nd October

Prevention Programme Manager

Salary: £33,410 per annum (inclusive of London Weighting) 

Fixed Term Contract: 1 year 

Location: London

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our prevention programmes disrupt traffickers’ ability to recruit at-risk individuals by providing lifesaving information through our bespoke, geo-targeted social media campaigns.

A Prevention Programme Manager designs and implements effective prevention initiatives across different regions. This role combines strategy and hands-on execution, overseeing projects from inception to completion while ensuring alignment with objectives, budgets, and timelines. By leveraging strategic partnerships, digital communication, and intelligence-driven insights, the Programme Manager develops targeted interventions, strengthens prevention strategies, and ensures impactful programme delivery.

Collaboration is central to this position. The successful candidate will work closely with NGOs, governments, law enforcement, and Financial Institutions, contributing to a global anti-trafficking movement. Data-driven insights will inform digital campaigns, ensuring tailored responses to trafficking risks and at-risk communities.

Responsibilities:

· Programme Management

o Lead the design and implementation of prevention programmes on social media.

o Manage project roadmaps, budgets, and objectives to ensure high-impact delivery.

o Adapt programme strategies based on regional needs, cultural nuances, and emerging trends.

o Identify project risks and proactively develop solutions to address challenges.

o Build and manage relationships with a diverse range of stakeholders, including NGOs, government agencies, law enforcement, funders, and community leaders.

· Research & Intelligence Gathering

o Support intelligence-building efforts by collaborating with partners to strengthen the data and evidence base on trafficking networks and recruitment methods in an area. This includes data sharing initiatives, alongside interviews with MSHT experts and individuals with lived experience of MSHT.

o Use intelligence findings to effectively enhance programme design and map the target audience of social media-based campaigns.

o Deliver trainings to different stakeholders, including financial institutions, on MSHT.

· Campaign & Communications Strategy

o Develop campaign materials, including social media ads, posters, landing pages, and other primarily digital resources in line with STT brand guidelines.

o Deliver and monitor digital campaigns to deliver safety information to at-risk communities, primarily using ‘ads manager’ functions on social media platforms.

o Directly communicate and safeguard any beneficiaries who see our campaign and want to discuss their situation with us, signposting them to support in a trauma-informed way.

Benefits:

· A friendly, supportive team

· Opportunity to work directly with global brands and experts around the world

· Encouragement and autonomy to present new ideas and lead on solutions

· The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children

· A corporate eye-care scheme

· Life insurance

· A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)

· Life insurance

· An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days

· Cycle to Work scheme

· Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs

· Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities

Further details about STOP THE TRAFFIK can be found on website. 

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is September 23rd.

We cannot sponsor applicants at this time.

Oasis supports Equal Opportunities.  Registered Charity No. 1127321

This is a new and exciting opportunity for an experienced, hands-on Business Development Manager to join a growing social enterprise at a pivitol moment of national growth. You’ll lead on securing income through contracts, tenders, grants, and traded services, taking full ownership of the business development function from prospecting to proposal, and from pitching to handover.

This is not an entry level role. We’re looking for someone who already knows how to build and run a successful business development function and is excited to apply that experience in a purpose-led context. You’ll be leading the full income generating process from identifying opportunities and pursing them to writing compelling bids, building relationships, and converting leads into sustainable revenue. You will also be comfortable with the administration that comes with working with funders.

Role Context: You won’t be managing a team (yet), so we’re looking for someone who’s confident working independently; equally comfortable with research, writing, relationship management, and seeing things through to delivery. You’ll work closely with our CEO (who also leads operations), our Marketing Officer, and our Project Administrator to ensure the income you generate is aligned with our mission and deliverable by our team. As we prepare to launch our new qualifications, this role will play a central part in helping Junction Point CIC expand from a strong regional foundation to national reach.

Key responsibilities: As Business Development Manager, you will:

•  Lead the development and implementation of Junction Point’s business development strategy
•  Proactively identify and pursue new income opportunities across contracts, grants, and traded services
•  Write high-quality tenders, funding bids, and proposals that reflect our values and offer
•  Build and maintain a strong sales pipeline using CRM tools (to be introduced)
•  Track and report on conversion rates, income secured, and pipeline progress
•  Represent Junction Point at sector events and networking opportunities
•  Manage relationships with commissioners, partners and funders from first contact to deal close
•  Work with the CEO and Marketing Officer to shape offers, pricing and marketing strategy
•  Coordinate smooth handovers to delivery teams and maintain accountability through contract start-up
•  Contribute to strategic planning, forecasting, and organisational growth

Read the full description in the attachment and contact us for an application pack. 

FAQs:

• No, you don't need to be based in the North East but you need to be willing to travel for meetings
• Yes, when we say flexible working - we mean it, tell us how 30hrs p/w equivalent works best for you.

Corporate Fundraising Manager

Permanent

Salary: £42,000 to £47,000 per annum, plus benefits

Full time – 37.5 hours a week 

London N1

We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and Wednesday or Thursday.

The role is being advertised as full-time, but we would consider someone working 4 days per week pro-rata.

Closing date: 5pm, Monday 22nd September 2025

First Interviews: w/c 29th September 2025

Second interviews (optional): w/c 6th October 2025

An exciting opportunity for an experienced Corporate Fundraising Manager has arisen at World Cancer Research Fund (WCRF); the UK’s leading cancer prevention charity focusing on the link between cancer and risk factors such as diet, body weight and physical activity. 

We are seeking an outstanding corporate fundraising professional to join our Fundraising Development team. This is a key role for the organisation, proactively leading on new business; delivering mid and high-value partnerships and maintaining a healthy and active pipeline of new prospects to support the long-term sustainability of our work. The successful candidate will develop compelling proposals and pitches to build new relationships and provide excellent stewardship for existing corporate partners. They will manage and deliver the Corporate Partnerships strategy, annual operational plan, and income forecasting and develop accurate annual budgets and forecasts, monitoring performance against plan and setting KPIs and targets.

 We are looking for an individual able to demonstrate a significant track record of success in achieving and exceeding set income targets in corporate fundraising as well as developing and delivering a corporate fundraising strategy, annual budgets, and delivery plans. Excellent written and creative skills, with experience in developing engaging proposals and applications for funding is crucial as is the ability to organise, prioritise, and deliver high-quality work to tight deadlines. Strong networking skills with the ability to manage high-profile relationships professionally and tactfully are essential.

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. 

You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Manager to deliver outstanding pastoral support and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It combines practical management, team leadership and youth-centred insight to embed NYO’s ethos into every aspect of delivery.

Working closely with the Head of Youth Development, you will manage the freelance Support Team and lead the Youth Support Co-ordinator, ensuring that safeguarding, welfare and inclusion are implemented consistently. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and coordinating logistics in a busy residential environment. You’ll also deputise for the Head of Youth Development when required, leading operational briefings and representing the team in cross-programme conversations.

This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across planning, programmes and operations, and be a visible and responsive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Visit our website to find out more and apply

Deadline for applications: 10am, Monday 29 September 2025

The Communications Manager is responsible for managing CASPA’s communications function and brand development. They will ensure CASPA’s mission and purpose is reflected in our brand and social media presence, and effectively engages members, funders and other stakeholders.

What you’ll do: 

• Plan and deliver inspiring fundraising and advocacy campaigns. 

• Manage CASPA’s brand, website, and social media channels. 

• Create engaging content that champions autistic voices and showcases CASPA’s impact. 

• Build relationships with media and external partners.

• Produce publications, newsletters, and press releases. 

• Work with leadership to shape CASPA’s annual report and manage budgets 

• Oversee CASPA’s volunteer Autistic Content Creators team 

About you 

We’re looking for: 

• A communications all-rounder with creativity, drive, and a passion for advocacy. 

• Experience in campaign management, digital comms, and content creation. 

• Strong writing, storytelling, and brand management skills. 

• A team player who thrives on making a difference. 

You are also someone who shares our way of working: 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic Pride. 

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. 

We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability. 

The safety and welfare of our members is paramount, and this post will be subject to satisfactory references and a full DBS check. 

Closing date for applications : Friday 3rd October 11.59 pm. 

Interviews to take place: Thursday 9th October and Monday 13th October 2025. 

We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible. 

If you do not want CASPA to retain your CV and personal information after the recruitment campaign closes, please let us know when you apply. 

Managing Agent Contract Manager

We are looking for a Managing Agent Contract Manager to join our Rent & Service Charge Team, this is an exciting opportunity to play a pivotal role in ensuring residents receive excellent housing services and real value for money.

Position: Managing Agent Contract Manager
Location:Stratford, London / Hybrid (20–40% office-based, 3–4 days from home)
Salary: £47,135 – £52,008 per annum (London weighted, dependent on experience)
Hours: Full Time (35 hours per week)
Contract: Permanent

Closing Date: Sunday 28th September 2025
 

The Role

This role goes beyond management it’s about influence, accountability, and impact. You will be the trusted expert holding external managing agents and superior landlords to account, ensuring every contract stands up to scrutiny, every pound of service charge delivers value, and every resident receives the high standard of service they deserve.

You will:

• Ensure fairness and compliance by validating and challenging service charges to meet lease and legislative requirements.
• Drive accountability by holding managing agents and landlords responsible for the quality and value of services delivered.
• Champion residents by resolving disputes, challenging poor performance, and ensuring transparency.

About You

We’re seeking a confident, knowledgeable, and credible leasehold professional who thrives where law, compliance, and resident outcomes intersect.

You will bring:

• Proven expertise in leasehold block management, ideally across large or complex estates.
• Strong legal and regulatory knowledge, including the Landlord & Tenant Act 1985, Commonhold & Leasehold Reform Act 2002, and Leasehold & Freehold Reform Act 2024.
• Confidence in challenging service charges, enforcing compliance, and supporting tribunal cases.
• Professional credibility, ideally with TPI or RICS membership (or equivalent experience).
• Excellent stakeholder and negotiation skills, with the ability to hold senior external partners accountable.

If this sounds like you, we’d love to hear from you.

Benefits Include

• Excellent pension plan (up to 6% double contribution)
• 28 days annual leave plus bank holidays, rising to 31 days with length of service
• Westfield Health Cash Plan
• Non-contributory life assurance
• Up to 21 hours volunteering paid days
• Lifestyle benefits and Employee Assistance Programme
• And many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
 

About the organisation

One of the UK’s leading housing associations and developers, founded on the belief that high-quality housing is vital for people’s health, happiness, and security. Over 250,000 people call our properties home, and we’re proud to serve diverse communities across London, the South East, and the North West.

People are at the heart of everything we do, and our success depends on employing and supporting the very best people. We are proud to be a Stonewall Diversity Champion, a Disability Confident employer, and signatories of the Time to Change Employer Pledge to help end mental health discrimination.

Other roles you may have experience of include Contract Manager, Leasehold Manager, Service Charge Manager, Block Manager, Leasehold Services Manager, IRPM Manager, RICS Manager, Housing Contract Manager, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Four Greens Community Trust is all about helping people and changing lives in the North of Plymouth. We are looking for an innovative and inspirational CEO to lead the team into even more new and exciting chapters in the story of our growth. You will be part of a dedicated, versatile and hardworking group of staff and volunteers and part of a community which cares for each other.

We are looking for somebody who has exceptional community leadership and communication skills, who has confidence in leading capital projects and working in partnership with health and wellbeing organisations. You will have proven experience in strategic leadership, income generation and organisational development.

The Trust is an Equal Opportunities employer and we will seek to ensure equality of treatment for all, regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. 

For more information and an application form, please take a look at our recruitment pack.

You will be part of a small policy team and work with colleagues across the organisation as well as with senior internal and external stakeholders. You will work on a range of policy and public affairs issues relating to literacy and disadvantage, including mapping and responding to Government policy, writing internal briefings, helping to develop external facing policy reports, organising Parliamentary and party conference events, serving as the key contact for the All-Party Parliamentary Group on Literacy and arranging meetings with MPs and Peers. You will also help shape plans and identify new opportunities.

You will be based at our office in London but able to work regularly from home if you prefer. However, you will need to be able to be in London when necessary for in person meetings and events, approximately once or twice a month on average.

What we’re looking for

You will have experience of working in a policy-related role and managing policy and public affairs activity, and an understanding of literacy and the wider education sector. You will also need excellent writing skills, including drafting policy papers and briefings, and the ability to understand and articulate academic research and policy papers. Experience of senior stakeholder management, cross-sector campaigns and event management would be an advantage.

Why our work is so vital

Literacy changes everything.

It gives you the tools to get the most out of life, and the power to shape your future. It’s the key to knowledge, confidence and inspiration. It’s better results at school, and better jobs. If children grow up without the tools to communicate, without books to read or opportunities to write, it’s harder to get where you want to go.

The National Literacy Trust is an independent charity helping people overcome these challenges and change their life chances through the power of words – reading, writing, speaking and listening. From first words, through school days to training, jobs and beyond.

• We work collaboratively in local communities, focusing our work in 20 areas of the UK that are facing the biggest challenges.
• We support schools, developing the most effective tools and techniques and providing resources and programmes to engage and inspire children.
• We campaign to make literacy a priority for politicians and decision-makers.
• We support vulnerable adults, people in the criminal justice system and young offenders’ institutions to build their literacy skills

What we offer you

Our team are passionate about our mission and we have a strong and positive working culture, based on shared values and respect. We offer a range of flexible working options and promote a workplace where you can be yourself and contribute to our success, whoever you are.

As well as a competitive salary, we offer benefits including a generous leave allowance totalling 39 days (including bank holidays and office closure between Christmas and New Year), pension contributions of 8% of annual salary, a cycle to work scheme, employee assistance programme and other health and wellbeing benefits.

About the Role

We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.

You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.

Key Responsibilities

Client Relationship & Account Management:

• Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.

• Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.

• Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.

• Proactively manage client health scores through our CRM  to help identify opportunities to increase client’s value and reduce churn.

• Explore different ways in which clients may benefit from additional use of the platform and managed services.

Project Management & Campaign Delivery:

• Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.

• Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.

• Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.

• Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential. 

Onboarding and Adoption:

• Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.

• Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.

• Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.

Success Planning and Outcomes:

• Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.

• Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.

• Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.

• Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.

Renewal & Lifetime Value:

• Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.

• Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.

• Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.

Examinations Delivery Manager
The Royal College of Ophthalmologists

The Royal College of Ophthalmologists (RCOphth) is the voice of the profession, representing 4,500 members in the UK and overseas. We set the highest standards in training and clinical practice, influence change at the national level, and ultimately make a difference to the lives of patients with eye conditions.

We are seeking an experienced and motivated Examinations Delivery Manager to join our Examinations Department – a team dedicated to ensuring fair, rigorous, and world-class assessments for doctors training in ophthalmology.

Why this role matters

Our examinations are high-stakes, career-defining assessments that shape the future of ophthalmology in the UK and internationally. You will play a pivotal role in ensuring these assessments are delivered to the highest standards of integrity, efficiency, and candidate care. By balancing meticulous organisation with a people-focused approach, you will directly contribute to maintaining trust in our exams and supporting the next generation of ophthalmologists.

What you’ll do

• Lead on delivery of the prestigious Part 2 FRCOphth Oral Examination and the Certificate in Laser and Refractive Surgery, held three times a year in the UK and at overseas centres.

• Oversee the full exam lifecycle – from candidate entry and timetabling, through to examiner recruitment, training and logistics, and final quality assurance of results.

• Enhance candidate experience, ensuring all participants feel supported and treated fairly, with a strong focus on equality, diversity, and professionalism.

• Manage a small team, providing leadership, guidance, and professional development for the Examinations Administrator.

• Build relationships with senior examiners and committees, ensuring alignment with GMC requirements and College standards.

• Drive improvements, streamlining processes, maintaining secure question banks, and contributing to innovations in assessment and policy development.

• Represent the College at examinations across the UK and abroad, working closely with venues, suppliers, and stakeholders.

About you

We’re looking for someone who combines operational expertise with diplomacy and leadership skills. You will bring:

• Significant experience in higher education or professional examinations administration.

• Proven ability to manage projects, people, and competing priorities under pressure.

• Excellent communication skills, with the confidence to work with senior clinicians and candidates alike.

• A keen eye for detail, with the ability to apply rules and policies consistently.

• Experience improving processes and a proactive, problem-solving mindset.

• Strong IT skills and confidence in learning new systems.

What we offer

This is an opportunity to take ownership of a prestigious, high-profile area of work within a respected professional body. You’ll work with dedicated colleagues, senior clinicians, and international partners, while making a real impact on medical education and patient care.

If you are motivated by delivering excellence, thrive under pressure, and want to contribute to the future of ophthalmology, we’d love to hear from you.

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Job purpose:

The post holder will support the Digital Content Manager in implementing the Association’s digital strategy. They will create web content that is user focused, accessible and optimised for search engines. They will maintain a content schedule, coordinating activities across the organisation and will build relationships with a variety of subject matter experts. They will support the Digital Content Manager in managing the Association’s digital channels.

The postholder will play a key role in supporting the management of the Association’s digital campaigns and tracking and reporting on digital campaigns to guide improvements. They will create and edit digital designs for use on web, social media and email platforms and be responsible for working with colleagues across the Association to provide digital insight and training.

This role is based at our head office at 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.

Key Responsibilities:

Digital

• Support the Digital Content Manager to review, develop and update the Association’s current website, and take a key role in the project to work on development of a new website.
• Support the management of the online community forum.
• Support the management of the Association app and any additional projects undertaken to further develop it.
• Act as a contact point with support agencies to swiftly resolve issues and to follow up developments.

Communications and social media

• Write and collate (including copyediting and proofreading where necessary) high quality, engaging content in line with agreed content priorities.
• Ensure content follows the Association’s brand guidelines, tone of voice and style guide.
• Work with colleagues to prepare, send and report on email campaigns on their behalf.
• Manage the Association’s social media presence, with the aim of reaching an increasingly broad audience.
• Create and edit digital designs for use on web, social media and email platforms, including filming and editing simple videos.
• Coordinate a digital content schedule across all channels for the organisation.
• Keep abreast of the latest innovations in digital communications and make suggestions for new ways of promoting the Association work and messages online.

Reporting

• Analyse campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.

General responsibilities:

• Promote the benefits and impact of our digital communications internally.
• Understand and support the vision, mission and aims of the Association.
• Provide cover and represent at meetings as required.
• Contribute to team meetings and wider organisational priorities.
• Maintain and improve own competencies through continuous professional development.
• Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
• Continually seek to improve processes and ways of working to support the work of the Association.

This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.

Person specification

Skills, knowledge and experience 

Essential

• Proven experience in a digital communications role 
• Proven experience of using website content management systems (working knowledge of the DNN platform is desirable), including writing, preparing and uploading content, maintaining the backend and working with developers to develop functionality and solve technical issues
• In-depth knowledge and understanding of social media platforms and how each platform can be deployed in different scenarios
• Excellent attention to detail 
• Extensive experience in online copywriting and publishing 
• Ability to work under pressure and to tight deadlines 
• Demonstrable experience of developing and maintaining effective relationships with key stakeholders 
• Demonstrable experience of supporting colleagues with digital communications activities, either through coaching/training or assisting with particular projects 
• Excellent written and communications skills and the ability to articulate complex situations to non-technical colleagues 

Desirable 

• Experience in a charity or similar membership organisation 
• Experience of Adobe Illustrator, Photoshop and InDesign desirable
• Experience of CRM systems desirable (preferably MS Dynamics)
• Knowledge of Google Analytics and social media analytics tools