Service administrator jobs in islington, greater london
School Partnerships Alliance
Membership & Communications Manager
3-4 days per week
£35,000-£45,000 pro rata and subject to experience
Mainly remote (at least initially), with in-person attendance required at monthly team meetings and in-person membership related events which may take place at differing locations, across the UK.
First-round interviews will be held online on Tuesday 12th August. Second round interviews will be in person in London on Friday 15th August.
We are willing to wait for the successful candidate to work through a notice period, but that candidate will be able to start from 1st September 2025 or as soon as available thereafter.
About Us
Formed in 2021, the School Partnerships Alliance (S.P.A.) is an independent, non-politically aligned membership and delivery organisation which supports and promotes impactful, sustainable and mutually beneficial cross-sector school partnerships. We promote and develop best practice, commission research, provide training and offer a wide range of partnership brokering and audit support. We wholeheartedly support the delivery of the strongest pupil outcomes for all children and our national programmes and initiatives are informed by research and experience and driven by impact.
The S.P.A.’s ambition is to become the leading, evidence-led, trusted voice on school partnerships in the UK. Working as a force for school improvement, our vision is for independent-maintained school partnership work to embed itself into the fabric of the national school system; one which is both self-improving and sustainable. We work to enrich both public and policymaker understanding of the benefits of cross-sector school partnerships through research, targeted initiatives and impact analysis.
Our long-term goal is for all UK schools to partner in some form, to improve both their own and their partner schools’ performance and deliver benefits to all pupils, particularly those attending schools in under-resourced areas. We want to work with a wide range of organisations and individuals who share our vision for a fairer future for all children and build a national strategy for school partnerships. A future where all schools work together for meaningful, mutual benefit to support the educational and emotional needs and aspirations of the next generation.
Purpose of the Role
The Membership & Communications Manager is a new part time role at the School Partnerships Alliance, reporting to the Chief Executive and working closely with our Executive Assistant. You will join us at an exciting time as we develop our new organisational strategy and expand our current school membership offer. As this is a new position this post does not currently have direct reports, but there may be an opportunity to recruit additional team member(s) as the organisation continues to grow over the next 12-18 months. You will be required to work closely with both our CEO and Director of Programmes and Research to lead on the development and delivery of the membership strategy, both stewarding and growing our membership base year on year. You will also be required to manage our new website, provide support with our social media, and ensure that all member communications align with both our brand values and guidelines.
Key Responsibilities:
- Develop and deliver a new, robust membership strategy that supports the S.P.A.’s key objectives. This will include new member acquisition, current member retention and ensuring that stewardship of school members is effective and fit for purpose. You will work with the Director of Programmes and Research to help deliver a credible school partnerships CPD programme and collaborate with the wider S.P.A. team to create a tangible, attractive membership offer (both on and off-line) that will bring schools together, challenge existing partnership practice and support new thinking.
- Actively identify, solicit and enrol new schools as members, building and maintaining an evolving pipeline of new membership prospects.
- Plan and prepare for meetings with current and potential members and accompany CEO and/or Director of Programmes and Research to cultivation meetings where appropriate.
- Be the first point of call for all members and with the support of the Executive Assistant to the CEO, oversee the processing of all new membership applications, renewals and invoices and ensure all enquiries from existing and prospective members are responded to in a timely manner.
- Work with the wider team to confirm a calendar of membership events across the school year. These will take place both online and/or in locations across the UK, so occasional travel will be required.
- Oversee the membership budget and provide quarterly income forecasts and reports to the CEO and Trustees, monitoring and reporting against income targets.
- Build and maintain partnerships with wider S.P.A. stakeholders to include external school membership organisations, MATs and S.P.A. trustees.
- Empower S.P.A. staff and our trustee board to support membership development, utilising their talents and networks effectively.
- Lead on the preparation of high-quality digital membership communication and related marketing and event materials.
- Oversee the establishment of an appropriate administration system to ensure effective membership tracking, due diligence, and to ensure that the S.P.A. has a robust, professional approach to member stewardship.
- Ensure all membership delivery complies with our internal protocols and all external regulations.
- To attend relevant S.P.A in person events.
- To be an active ambassador for the organisation and carry out any other related duties deemed commensurate with the requirements of the role.
Knowledge, Skills & Experience
- Passionate advocate for young people and a commitment to the School Partnerships Alliance’s central mission.
- A minimum of 3 years non-profit membership/communications/fundraising experience in a relevant role would be desirable.
- A proven track record of securing membership subsidies and/or donations from trusts and foundations, corporate partners and major donors.
- Excellent relationship and people management skills, varying your style to the needs of the audience.
- Excellent written and verbal communication and presentation skills.
- Excellent team skills, strong listening and problem-solving abilities with a positive attitude.
- Excellent organisational skills, and the ability to work to deadlines.
- Proficiency in CANVA/In Design and MS PowerPoint to create impactful digital communications.
- Thorough knowledge of structured CRM systems and support tools, all MS Office including Excel.
- Strong understanding of account management and relationship management.
Person Specification
- You are an enthusiastic professional who is passionate about opportunities for young people and education.
- You have an effective and energetic work ethic and are comfortable approaching and working with senior stakeholders across a wide range of organisations and educational institutions.
- You have a keen eye for a prospect and the knowledge and experience to convert them into lasting supporters.
- You are able to work independently and as part of a team.
- You are flexible, reliable and with a can-do attitude.
Equal Opportunities
The School Partnerships Alliance is fully committed to the principles of equal opportunity, diversity and inclusion. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital or disability status and welcome applications from applicants of all backgrounds.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people. This post is therefore subject to an enhanced DBS check, online checks and two satisfactory references.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
“Without [Tramshed] youth theatre, I would never have won the Booker prize.” – Alumni and Ambassador Bernardine Evaristo
Tramshed Arts Ltd is a community arts charity in Southeast London. As Woolwich’s home of participation, we change perspectives and increase social cohesion, through offering creative spaces across generations of the local community.
Job Purpose:
The Business Development Manager will play an integral role in growing our organisation and securing its future. You will develop authentic important relationships and partnerships to:
· Increase and diversify sustainable income streams, making the best use of our creative community space and talent.
· Foster connections with local businesses to attract corporate sponsorship and payroll giving.
· Research new opportunities for raising income such as events and training programmes.
You will be inspiring, ambitious, and unafraid to do things differently whilst embracing our core value of being a truly inclusive community space.
Benefits include some hybrid working, friendly team, accessible working space, 6 complimentary tickets per season for you or your friends and family, Continued Professional Development plan.
For the full role specification please refer to the attached JD.
The client requests no contact from agencies or media sales.
Reports to: Senior Policy and Public Affairs Manager
Location: Hybrid – remote working allowed with regular office visits required to Black Bull Yard, 24-28 Hatton Wall, London EC1N
PLEASE NOTE: **Applications without a Cover letter will not be considered**
We are expecting a high volume of applications for this role and we will not be able to respond immediately to all applicants. We will contact candidates who we are considering for interview directly.
Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them as they create some of the world’s most exciting games. Our membership includes cutting-edge companies working across the interactive entertainment industry from Sony PlayStation, Electronic Arts and Microsoft to Jagex, Roblox, Ustwo games and many more.
With a challenging and varied political environment and a Government prioritising the growth of creative industries as part of its mission there are opportunities as well as challenges for the sector to navigate including online safety, consumer protection and the positive impact of play, the use of AI and long term skills and training challenges . We are offering an exciting opportunity for an ambitious, bright and determined policy and public affairs professional to join our team and shape how we engage Government and other external stakeholders on behalf of our members.
Increasingly we are working beyond the games and interactive entertainment industry, working on a cross sectoral basis with partners in the creative and tech industries. We also work with other relevant trade associations on an international level to share best practice and ensure we are able to react to and shape policy on a global basis.
About you
This role his is an ideal role for an ambitious, self-motivated individual who thrives in a small but dedicated team environment. With a passion for video games, this role is suited for an individual and who wants to build their career through developing their knowledge of policy making, engagement and campaigns at a trade body with a national profile. Through this role you will be able to take on new discrete projects within the Ukie team, which will serve as a platform for your growth and development.
Ideally you will bring:
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The ability to work accurately with a good eye for detail
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The ability to manage multiple projects, meet deadlines and competing priorities
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The ability to work with a range of internal and external stakeholders with varied priorities
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A willingness to learn and develop specialist policy knowledge and an understanding of how public policy changes and regulation affect the video games sector
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Excellent writing skills and the ability to condense complex policy areas into understandable briefings for stakeholders
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Good political acumen and the ability to spot trends and opportunities for engagement for Ukie and its members
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A proactive and flexible attitude with the ability and drive to work independently and take the initiative
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An ambition to work in a small team and progressively take on responsibility with engagements and tasks as part of managed development.
What you can expect from us
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A supportive team environment
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A structured development plan with training and professional opportunities
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A collaborative working environment with exposure to innovative businesses and professionals
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Generous annual leave with additional long service entitlements
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A flexible working environment with paid time off for volunteering
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Pension and Private Healthcare upon completion of probation
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Early finish on Friday’s and lots of opportunities to play video games!
What you’ll be doing
The post holder will help advance Ukie’s policy work on aspects of UK and international policy impacting the games and interactive entertainment industry through:
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Monitoring policy changes and providing in-depth analysis, research, and reports for internal stakeholders.
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Relationship building and engagement with Ukie members and wider sector stakeholders, including attendance at internal and external stakeholder meetings and coalition industry groups.
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Support the Senior Policy Manager in research and drafting for Ukie’s external consultation responses, co-ordinating with members and facilitating internal forums for discussions on particular issues.
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Support in organising events and engagement with policy makers within Whitehall, Westminster, the Devolved Governments and with regional, combined and local authorities as well as with our global partners in the EU, US and further afield.
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Assisting the policy and research teams with major public affairs projects and campaigns according to the Ukie’s internal strategy and drawing on Ukie’s internal data and external partners where appropriate.
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Supporting and promoting Ukie at external political meetings, including our bi-annual Westminster Games Week.
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Support in raising the profile of Ukie and its significant policy priorities through external communications in partnership with the Ukie campaigns team, and through public scrutiny such as the use of written parliamentary questions.
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Acting as the lead point of contact for the APPG on Video Games and Esports to which Ukie acts as the secretariat and taking joint responsibility for liaising with its members.
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Draft external policy communications such as the Ukie Policy Byte, the bi-weekly political newsletter, with support from Senior Policy Manager and Head of Policy where necessary.
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Be responsible for the team administration of internal stakeholder meetings, including sending out invites, taking minutes and preparing relevant material as well as maintaining up to date email lists of all stakeholders.
Relationship Management
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Develop and maintain relationships with games industry member businesses and a wide range of external bodies; including partner organisations, government officials and other trade bodies.
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Support the Senior Policy Manager and Head of Policy in the management of Ukie’s internal stakeholder groups – including Ukie’s policy group and its various working sub groups.
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Maintain stakeholder engagement trackers and act as a point of contact for external engagement with Parliamentarians, regional politicians and their offices.
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Support the Head of Policy and Chief Executive in any external engagements.
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Support the policy team and wider Senior Management team with other reasonable tasks as required.
Qualifications and experience required for this role: Qualified by experience. You don’t need to hold a degree to apply for this role, but experience of working in a policy or government affairs facing role, public affairs agency or regulatory environment would be advantageous. On-the-job training will be provided via Ukie or external providers where appropriate and will be part of a structured development plan.
Hours of Work:
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Monday to Friday – 9.00am to 5.30pm
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Expectation that some evening and weekend work may be required to attend or run Ukie events as the business requires.
This role profile is not exhaustive; working as part of a small and dynamic team, there will be an opportunity to tailor the role to your interests and ambitions in agreement with the Senior Policy and Public Affairs Manager and Head of Policy and Public Affairs.
There is also the expectation that you will be flexible and willing to help the wider organisation and its other teams in accordance with its strategic priorities where necessary, as directed by the Head of Policy or Chief Executive where appropriate.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Interim Head of Finance & Operations
Career Ready is a social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform from which to flourish. Since then, we’ve grown in England and Scotland to support young people in areas of need.
We have an exciting opportunity for an experienced, qualified Finance professional to lead our Finance & Operations function.
About the Role
Reporting to the Chief Executive Officer the Interim Head of Finance & Operations leads on and assumes day to day responsibility for providing high quality, strategic financial management for Career Ready.
You will lead on business operations to ensure the ongoing effective functioning of the charity and drive sustainable growth.
The Interim Head of Finance and Operations plays a key role in leading greater organisational efficiency and simplifying processes and will continue the delivery of a project plan reflecting the 2025-30 strategy.
You will play a critical role in driving the increased quality of Career Ready’s offer to our stakeholders in line with our strategy, vision and values.
Member of our SMT, comprising of the CEO, Director for Scotland, Director of Programme and Partnerships and Heads of functions.
This is an interim role to cover a period of maternity leave.
Main responsibilities and accountabilities
· Lead, direct and manage the finance and operations functions, overseeing two direct reports, ensuring they deliver a high-quality service to all internal and external stakeholders and are seen as adding value, in enabling Career Ready to achieve its vision and strategic objectives through its people.
· Continue the delivery of a project plan reflecting the 2025-30 strategy, ensuring that activities happen at pace, are deadline-driven and achieve a high level of impact.
· Assume overall responsibility for the financial management of Career Ready, working with the SMT to ensure high quality and effective use of charitable funds.
· Input into and review the financial elements of funding applications and ensure that fund accounting processes align with funders’ requirements for project reporting.
· Produce financial reports for various stakeholders, as well as leading on financial modelling.
· Have oversight of all financial and accountancy matters including month end reports, management accounts, cash flow management, compliance, tax liability, presentation of management information and KPIs. Ensure that the CEO and Trustees are provided with accurate, timely information and analysis.
· Oversee and coordinate the fully managed payroll services with the external bureau for all Career Ready employees and for some internship students (Jun to Aug during the Summer)
· Administration of the Staff Opt-In Pension Scheme, including onboarding new staff (Royal London)
· Act as a role model in our ‘one team’ culture. Lead in the development of efficient working practices across the charity, creating momentum and supporting motivation within the charity.
· Lead risk management strategies and internal control procedures to minimise the risk of loss, or damage to, Career Ready’s assets.
· Prepare and submit annual operational budgets and annual accounts to the CEO for review and approval.
· Draft and deliver papers for Trustees and Finance and Fundraising Committee (F&FC) meetings.
· Attend Board and F&FC meetings to present papers and answer questions related to areas of expertise.
· Provide day to day line management of the Senior Finance Officers and support their ongoing growth and development.
· Management of organisational governance and compliance activities, including policy management.
· Oversee and manage the organisation’s risk management register and process, with input from SMT.
· Oversee reviews and renewals of all insurance policies that affect the organisation.
· Lead on the compliance of statutory and charity regulatory reporting, giving guidance to colleagues where required.
· Ensure any changes to processes and procedures across the function are clearly documented.
Person Specification
Essential skills and experience
- Belief and commitment to Career Ready’s mission and values
- Qualified (ACA/ACCA/CIMA/AAT) accountant with at least 5 years’ experience in financial management including budgeting, preferably in the charity sector.
- Significant experience in producing management and financial accounts
- Skilled in financial reporting and producing VAT returns
- Preparing for and ensuring a successful year-end audit, and demonstrable knowledge of UK Charities SORP and other reporting standards
- Experience in budgeting to support strategic decision making.
- Financial dexterity and strong analytical skills.
- Strong IT skills, including advanced MS Excel skills and extensive of using an accounting software, preferably Xero
- Excellent organisational and prioritising skills and ability to work independently and with autonomy
- Strong starter finisher with ability to lead and drive projects
- Knowledge of charity governance and compliance requirements
- Ability to build excellent relationships and have effective engagement with stakeholders
- Good communication skills and ability to communicate financial concepts to non-finance staff
- Attention to detail
- Ability to present financial information to various audiences
- Ability to maintain confidentiality and sensitivity of financial information
- Ability to work in a fast-paced environment
- Ability to cope with competing demands to deadlines
- Honest and dependable
Desirable skills and experience
- Experience of leading a team, strong team building skills
- Line management experience
- Experience of using MS Planner or other project management tools
- Genuine interest in the work done by the Charity
- Experience of using a CRM (Salesforce)
- Degree in financial management or accounting
Full details are provided in the candidate pack
Salary and Benefits
Salary: £52,000 to £54,000 FTE (salary will be pro-rata for part time hours)
28-35 hours per week. Career Ready is committed to supporting condensed/flexible working patterns.
Permanent and remote. Travel to London required on an occasional basis
You will be rewarded with the following benefits:
· 6% contribution to personal pension plan, subject to 3% employee contribution.
· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
· Cycle to Work Scheme
· Access to both our Reward Gateway Portal and an Employee Assistance Programme.
· Flexible working
· Work from home allowance and paid travel expenses.
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check.
Timetable
Applications close at 9am on Monday 21 July 2025
Please note that the closing date may be brought forward if we receive strong applications.
This is an interim role to cover a period of maternity leave, with a provisional start date of late September for a handover period.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?
Be part of the team behind Bite Back’s exceptional teenage activists. Join us as our Campaigns Executive and contribute to our journey to help make the food system healthier and fairer.
About the Role
This is an exciting opportunity to join Bite Back, and support the delivery of our local, national and international campaigns. As Campaigns Executive, you will play a key role in building Bite Back’s Shape Our Streets programme, working with Local Authorities and young people locally to advocate for healthier food environments. You will support the coordination of Bite Back’s national campaigns to put youth voice front and centre, calling for a #CommercialBreak from junk food advertising, high streets that aren’t flooded with unhealthy products, and school food that supports young people to thrive. You will support the coordination of Bite Back’s youth model internationally to raise awareness of the global issue and build campaigns within different country contexts.
You’ll be creating change and protecting every young person’s right to a healthy childhood.
The Campaigns Executive will report to the Senior Campaigns Manager and will work closely with colleagues across Bite Back, in particular with our Programmes and Digital Communications teams.
Responsibilities
The Campaigns Executive responsibilities include:
● Providing day-to-day coordination and administrative support across national, local and international campaign workstreams.
● Helping to plan and deliver campaign events, such as in-person and online workshops: booking venues/managing online platforms, organising travel and materials, briefing staff and providing on-the-day support, occasionally outside standard working hours.
● Undertaking desk research, evidence-gathering and basic data analysis to inform our campaign activities, turning findings into briefings and/or presentations for internal teams.
● Contributing to brainstorms and ideation sessions with teams across Bite Back.
● Working with Campaigns and Communication colleagues to draft copy for supporter emails, social posts, web pages and briefing notes.
● Managing stakeholder lists (e.g. local council contacts, global partners) and occasionally joining meetings with external stakeholders.
● Providing ongoing support to UNICEF country offices throughout collaboration projects, building strong working relationships with country, regional, and HQ colleagues.
● Coordinating mentor sessions, for young people in several partnering countries on topics including research, policy and stakeholder engagement, community mobilisation, and media.
● Taking on additional tasks delegated by the Senior Campaigns Manager, contributing ideas and pitching in wherever needed during busy campaign moments.
Skills and Experience
The Campaigns Executive is a new role at Bite Back. We know that you might not have all the skills and experience listed below so please don’t be put off applying if you can’t demonstrate everything.
Remember that skills and experiences can come from all sorts of different places that might include volunteering, paid-work, educational settings, or elsewhere. If you're passionate and excited about working for us and are willing to learn and build new skills, go ahead and apply. You could be just what we are looking for!
The ideal candidate will have:
● Genuine interest in campaigning, social-change and the championing of youth voices.
● Experience of supporting the coordination of projects across multiple teams and external partners to meet deliverables within a set timeframe.
● Strong organisational and multitasking abilities, with excellent time management, ability to manage competing priorities with high attention to detail.
● Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.
● Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation, locally, nationally, and internationally.
● Ability to travel across England and Scotland when required (occasional).
Approach to Work
The ideal candidate will be:
● Creative with an open mind: coming at issues from new and unusual angles and being prepared to work hard on finding fresh approaches.
● Unafraid to speak your mind and challenge where you think we can be doing things better.
● Happy working in a fast-paced and often reactive campaigning environment.
● A team player who contributes to Bite Back’s collaborative culture.
● Up for a laugh - we believe work should be fun and that we all perform at our very best when we enjoy what we do.
● Committed to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real.
Please apply with a CV and answers to the following four questions:
1) What attracted you to Bite Back and what excites you about this role and our mission? (250 words max)
2) Tell us about a time you have used project coordination skills to complete tasks within a set timeframe? (250 words max)
3) At Bite Back, we aspire to uphold our values in everything we do. Tell us about the Bite Back value that resonates most with you and where you have demonstrated this previously? (250 words max)
4) How would you go about structuring your day balancing core campaigning tasks and requests from different teams, such as the Digital Communications and Policy & Research teams? (250 words max)
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Programme Officer
Youth Business International (YBI)
Location: Hybrid
Salary: £35,000
Contract: Full-time, 12 months FTC
The role
Are you passionate about creating impact for young entrepreneurs around the world? Youth Business International (YBI) is looking for a highly motivated Senior Programme Officer join our Development & Programmes team and play a key role supporting the coordination, delivery, and quality of global programmes.
You will support a range of projects—from programme implementation and grant reporting to MEL and stakeholder engagement.
Key responsibilities include:
- Supporting the implementation and delivery of a portfolio of programmes
- Support MEL colleagues to monitor delivery of project outputs and outcomes against targets
- Assisting with funder engagement, reporting and proposal development
You’ll be working in a dynamic, collaborative environment with an international scope. If you are highly organised, proactive, with a strong eye for detail and experience in programme coordination or management this role is for you.
How to apply
If this sounds like the role for you:
- Please review the full job description for further details and ensure all of your application (CV and supporting statement) reflects the requirements of the role.
- Please submit your CV (maximum 2 x A4).
- Submit a Supporting statement (max 2 x A4): Your supporting statement is a very important part of your application and is vital for us to decide whether to shortlist you for an interview. Please demonstrate how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role.
- Closing date for applications is midnight Wednesday 23 July 2025.
We encourage you to apply as soon as possible as we may close the vacancy early due to volume of applications expected.
Please note you must have existing Right to work in the UK as YBI is not a sponsoring organisation.
Interview process
- First Interview Online (MS Teams) – Wednesday 30 July 2025
- Second Round In-Person at our London Office – week commencing 4 August 2025
Dear candidates
In addition to your CV, the supporting statement is considered vital in deciding whether to shortlist you for an interview.
Please make sure it demonstrates how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role with examples. You can combine your supporting statement into one document with your CV.
We look forward to receiving your application.
YBI Team
The client requests no contact from agencies or media sales.
This is a key role within Learning and Work Institute, with responsibility for delivering high quality research, analysis and evaluation across learning, skills and employment.
Day to day duties:
- Design and deliver high quality research, analysis and evaluation, to time and budget. Researchers will work on a wide range of mixed methods research and evaluation projects across the learning, skills and employment sector.
- Manage small projects and lead on elements of large projects.
- Develop and implement appropriate research methodologies and methods, evaluation strategies and research tools. Projects generally include a mixture of quantitative and qualitative methods, such as semi-structured interviews, focus groups, evidence reviews, surveys, analysis of management information and secondary data analysis.
- Develop and manage systems for gathering, recording, analysing and presenting data from a range of projects for maximum impact.
- Contribute to the production of high-quality research, policy and evaluation reports, interpreting evidence in a way that is accessible to a wide range of audiences.
- Disseminate research findings through written reports, media articles, blogs and presentations. Communicate the work of L&W through print and broadcast media. Represent L&W at events and external meetings.
- Support income generation by contributing to the preparation of funding proposals and responses to tenders.
- Undertake project administration and coordination tasks related to research activity.
- Supervise interns, associates and temporary staff, as required, including possible line management responsibility for research interns.
About you
The ideal candidate will bring strong knowledge and experience of a range of social research methods and an interest in the policy context for learning, skills and employment.
Essential criteria:
- Relevant degree, equivalent qualification(s) or evidence of equivalent experience.
- Understanding and application of a range of research, analysis and evaluation methodologies and methods.
- Ability to develop and use appropriate methods and tools to support high quality research.
- Excellent organisational and planning skills, that ensure work is effectively prioritised to meet deadlines.
- Strong track record of organising, co-ordinating and managing a range of activities against competing deadlines and priorities.
- Ability to work, unsupervised, under own initiative with a proactive approach to problem solving.
- Well-developed communication and interpersonal skills with the ability to engage a range of audiences, stakeholders, funders and partners.
- Ability to write for and speak to a range of audiences to ensure impact.
Desirable Criteria:
- Ability to use a range of quantitative research methods with minimal guidance, such as survey design and analysis, data management, summary and descriptive statistics and the use of software for data analysis and visualisation (e.g. Excel, SPSS, Stata, R.
- Understanding of learning, skills and/or employment policy and/or practice across England and/or Wales.
A full job description and person specification is available on our website.
Benefits
Salary of £25,780 - £34,910, depending on experience and location
- 31 days' holiday increasing to 33 days after 5 years’ service, of which 3 are shutdown days in addition to public holidays.
- Generous company pension scheme with 8% employer contribution
- Group Life Assurance 3*salary
- Hybrid working (with 40%-60% of your time in the office)
- Flexible working practices
- Employee Development Scheme
- Retailer Discounts
- Enhanced occupational maternity, adoption, paternity and shared parental pay
- Enhanced occupational sick pay
- Eye care scheme
- Employee Assistance & Wellbeing Programme
- Silver award in Investors in People
How to apply
To apply, please upload your CV and a short supporting statement answering the 4 questions below (no more than 250 words per question please) and a cover letter.
- Please tell us what attracted you to the researcher role at Learning and Work Institute. When answering this question, explain why you are interested in L&W in particular, and the attributes you bring to this specific role and the organisation.
- Please outline your key research and analytical skills and capabilities, providing examples of how you have used them. When answering this question, explain how your skills and capabilities meet the job description and person specification. Examples should be detailed and include key considerations that you took into account when applying your skills and capabilities.
- Please describe a time that you had to work as part of a team to deliver a project, and your role in delivering the project. When answering this question, explain the aspects of the project that you had responsibility for, how this related to the wider project and the steps you took to ensure there was effective teamwork and the project was successfully completed. Consider the key aspects to effective teamwork, and how these are demonstrated by your example.
- Please tell us about a time you managed/coordinated a project or piece of work. How did you ensure that it was completed to time and quality expectations? When answering this question, explain the steps you took when managing/coordinating the project or piece of work, how you planned and prioritised tasks and the time required to complete them, and the outcome you achieved by doing this successfully.
Applications will only be considered when submitted with a CV and Cover letter
The closing date for applications is: 25th July 2025
Should you require any adjustments to participate in this recruitment process, please make this clear when you apply.
L&W is passionate about equality and diversity, it drives our organisational values and mission, and we are particularly keen to receive applications from all under-represented groups in society.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about the wellbeing of people and the planet?
Can you engage people through effective communications and events?
If so, we’d love to hear to hear from you.
We believe in people and the planet thriving together. We want to see a world where thriving is possible - because society is structured to support people's wellbeing rather than to undermine it. We're building a network of wellbeing changemakers who share our vision.
We're now recruiting for a Network Development Manager to oversee our relationships with our followers, including by rolling out a new Ambassador programme. Working from home, somewhere in the UK, flexibly for three days a week, the successful candidate will play a major role at the heart of a growing movement to embed wellbeing in our economy and our society.
They will be a good team player with experience of engaging networks of passionate people. They will have excellent spoken and written communications skills and a track record in organising exciting online and in-person events. Some fundraising experience would be an advantage, but above all, they will have a passion for wellbeing - of people and of the planet.
Note
- We are looking to ensure the diversity of the staff group reflects the diversity of people in the UK and would welcome applications from people in all social groups.
- We offer 28 days paid leave (pro rata) plus bank holidays and membership of our pension scheme.
- All appointments to the Network of Wellbeing are subject to a six-month probation period.
To connect people, support projects and inspire action for the wellbeing of people and the planet.




The client requests no contact from agencies or media sales.
Are you looking for a role where you can shape and grow the work we do?
Then could you be UK100’s new Membership Projects Officer!
We are looking for a passionate and creative Membership Projects Officer to join our small but mighty team and support us with delivering the three streams of our membership programme: knowledge sharing, training and networking.
One day you may be helping to design our next online Countryside Climate Network meeting, or enhance our online knowledge sharing platform, whilst another you could be preparing for an in person event for local government politicians and officers delivered in partnership with one of our Business Supporter Network members or writing a newsletter. It’s a varied, exciting role, with plenty of opportunity for the right person to shape and grow in the role.
If you have experience in event management and copy writing in the value-led sector, we want to hear from you!
What we offer
You will work flexibly from home most of the time, meeting your team twice a month at our office in London Waterloo. Benefits of working with us include being part of an amazing team of creative, dedicated and funny individuals, 25 days of annual leave per year + office closure between Christmas and New Year + an extra day off for your birthday + 2 extra days a year to travel sustainably to your holiday destination (Climate Perks).
About us
UK100 is the only network of ambitious local authorities led by all political parties working together to tackle climate change. We help councils overcome challenges and turn innovation into solutions that work everywhere. We build the case for the powers needed to make change happen. From cities to villages, we help communities across the UK create thriving places powered by clean energy — with fresh air to breathe, warm homes to live in, and a healthy natural environment.
See full details in the attached job pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer – North of England
Job description
A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.
The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.
You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.
Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.
We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Come and join a small team of doers, who have banned red tape, silos, politics and “computer says no” scenarios to work for a really uplifting cause.
At SportsAid we exist to encourage, enable and empower the next generation of athletes to achieve their ambitions in sport and life. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympic and Paralympic stars.
We are looking to appoint a new Digital Communications Officer to play a key role in helping SportsAid build vibrant and engaged online communities, delivering content and fostering meaningful interactions across our digital platforms.
Our new digital community engagement platform will be a cornerstone of SportsAid’s digital strategy, providing an essential space for athletes and their parents to access tailored resources and training, connect with peers, and feel part of a supportive community.
Your focus will be on:
· Planning and producing content for the online community platform, ensuring regular updates, discussions, and engagement opportunities
· Day-to-day management of SportsAid’s social media channels, amplifying stories, celebrating achievements, and engaging with a wider audience
- Creating a mix of written, visual, and video content to drive engagement and audience growth.
Does this sound like you?
· Excellent organisational skills and the ability to manage multiple projects simultaneously
· Experience managing social media platforms, particularly Instagram, LinkedIn, Facebook and TikTok
· A passion for sport and strong understanding of the sports industry and the unique experiences of athletes
· Basic graphic design and video editing skills (e.g., Canva, Adobe Creative Suite).
The salary is £31,250 p.a (pro rata), working across four days a week, and opportunities for flexible working are available. Actual salary c.£25,000.3 years fixed term contract
SportsAid Head Office in London (near London Bridge) with hybrid working. We are normally all in the office on Mondays and one other day of our choice. We are flexible about start times to help with the cost of commuting and we are genuinely flexible all round.
If you have any questions about flexibility, do tell us and we’ll do our best to accommodate.
A full job description is available.
Want to find out more?
Jack Carnell, our Digital Communications and Content Manager would be more than happy to have an informal chat to help you decide if this is for you. Feel free to email him to arrange a good time to do it.
SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.
SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.
Please apply with your CV and one page how you meet the essential criteria by 22nd July 2025.
On receipt of your application, you will be sent a confidential equal opportunities form which all applicants will be asked to complete.
Shortlisted applicants will be invited by 25th July to have a preliminary online conversation with the current Digital Communications and Content Manager between 28th July to 1st August.
Interviews will be held in person 11th and 12th August 2025
The client requests no contact from agencies or media sales.
We’re at a crucial point in a campaign which spans political advocacy, public communications and engagement with businesses, targeted towards ensuring the introduction of what our coalition calls a UK ‘Business, Human Rights and Environment Act’. This successful applicant will play a central role in shaping and driving forward the campaign, working alongside our civil society partners to do so.
We are a broad coalition, including NGOs, trade unions and law firms, and spanning a range of political and thematic priorities, from workers’ rights and modern slavery, to climate and the environment, global justice and the rights of women and girls, children and indigenous peoples. What brings us together is a shared commitment to improving corporate accountability for human rights abuses and environmental destruction: in line with this, collaborative work for change alongside our partners is at the heart of all we do.
The successful candidate will be highly motivated and have a real commitment to campaign for change on corporate accountability for human rights abuses. You’ll be enthusiastic and full of ideas, able to juggle multiple deadlines and tasks, while being ready to show initiative and take ownership of your area of work. We are a small team, and all are accountable for some of the mundane tasks necessary in a small organisation.
Please send a CV and cover letter of no more than two sides outlining your reasons for applying for the role and why you believe you are suitable for it. Please also include within your cover letter or cv between one to three samples of writing you may have available to share. This can be published pieces or extracts from unpublished written work (e.g. dissertation).
The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead our Alumni Engagement team who provide support to an alumni base of almost 40,000 contactable alumni of the Sutton Trust programmes. These are generally young people from lower socio-economic backgrounds who move into highly competitive universities, courses and careers. The alumni community has grown rapidly over the past 3 years and now expects around 6-7000 new alumni to join each September. Engagement covers supporting their transition to university and into the workplace through communications, events and programmes. It also spans alumni volunteering, our Alumni Leadership Board, and working with our Development team towards alumni giving.
The role is dynamic and diverse, requiring you to be able to think strategically whilst devising and delivering on operational delivery plans, and we are looking for a confident and experienced team leader during a period of maternity leave.
This role is part of the Programmes Leadership Team and will work closely with the Director of Programmes, Head of Employability Programmes and Head of University Access & Digital on shaping the strategic direction of the team and its programmatic work. The role will also connect closely to the work of the Development Team as we look to devise and implement a segmented alumni giving scheme, as well as the Communications and Policy team, and may evolve to take on new projects over time.
Main duties
- Strategic leadership to alumni engagement, including:
- Embedding alumni relations and programming across the organisation, ensuring alumni are considered or involved in all areas of the Trust’s work
- Managing budget and project timelines to ensure projects are delivered effectively
- Working with the wider programmes team to ensure a smooth transition for Sutton Trust beneficiaries between programmes and the alumni community
- Alumni Engagement and Volunteering:
- Refining and communicating the alumni strategy across the Trust and to donors and external stakeholders
- Growing the Sutton Trust alumni network and developing a long-term strategy for alumni engagement, including communications and events, identifying key areas of focus and setting out benchmarks and KPIs
- Overseeing a suite of volunteering opportunities for alumni to give back to, and represent the Trust in (for example on programmes, with our funder base, in our research and policy work, or to benefit the alumni community)
- Managing the online alumni platform (STA) and its integration with other platforms .
- Overseeing the recruitment to and engagement of the Alumni Leadership Board and new Changemaker/Ambassador programme to build on our advocacy work, and ensuring effective engagement with the work of the Trust and the wider alumni community
- Ensuring that the above complements a long-term plan which would enable alumni to fundraise for the Trust or make donations in support of the Trust
- Programme management and Alumni Support:
- Support delivery of access to the workplace and employability programming for alumni alongside the Head of Employability Programmes
- Overseeing the delivery of bursary support programmes (including the Opportunity Bursary funded by JP Morgan) by the Alumni Programmes Manager from recruitment to evaluation and reporting
- Overseeing the delivery of a series of employer-led events (working with employer-facing colleagues across the Trust) across a range of industry sectors that support student access to workplace opportunities, and the chance to build employability skills (such as networking / interview skills etc)
- Overseeing the development of content and activities to support young alumni transitioning to HE
- Overseeing the evaluation and scoping for potential growth for alumni-alumni mentoring with the Alumni Connect programme (piloted in Spring 2025)
- Ensuring appropriate systems and processes are in place to manage programmes and events for alumni
- Alumni Giving and Relationship Management
- Working closely with the Development team to provide support for key funding partnerships including those that directly fund/ work with the Alumni team.
- Working with the Director of Development/ Head of Philanthropy to input into a new strategy to build funding from our alumni
- Working with the Development team to implement an ongoing segmented fundraising communications plan to build awareness of our need for funding and directing alumni to appropriate giving schemes depending on their life/career stage
- Identifying potential mid to high level alumni donors and working with the Development team to cultivate
- Representing the Trust and facilitating introductions via senior alumni for new and potential employer or delivery partners
- Team Management:
- Leading the alumni team to ensure effective engagement of our alumni community, including line management responsibility, team meetings, pastoral support and appraisals
- Line managing, motivating and proactively supporting the Alumni Programmes Manager and Senior Alumni Officer in their professional development
- Working with Director of Programmes and Heads of Programmes on team management, culture and long term planning
- Working across the organisation on cross-team projects, such as with the employer working group, youth voice, Changemaker pilot, alumni giving, and STO/STA platforms strategy.
- Member of extended-SLT
- Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who have experience in:
- Professional experience of alumni relations, or managing other similar membership communities, ideally within the education or charity sector.
- Has experience working within or an understanding of the not for profit sector and/or the education sectors;
- Experience of developing strategies, frameworks and operational plans to support alumni relations, programmes and events for young people, or equivalent
- Strong understanding of databases, data processes and experience using a CRM (ideally Salesforce)
- Experience in project management, monitoring and evaluation, managing budgets, financial control and administration
- Building relationships with significant, diverse stakeholder groups
- Experience of managing volunteers and volunteer stewardship
- Excellent verbal and written communication and strong analytical skills
- First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
- Working collaboratively across teams and within a small team
- Line management and leadership of a small team
- Adapting to new opportunities and trialling new initiatives
- Personable, flexible and discreet; able to fit in to a small team
We are also looking for an individual who:
- Has experience of building philanthropic support through alumni
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
- Has excellent attention to detail;
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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- Contract: 13-month Fixed-term Maternity cover contract starting November 2025. Our ideal dates are from 1 November 2025 – 30 November 2026, however we can be flexible if needed for the right candidate.
- Salary: £60,000-£64,000 per annum
- Working location: Minimum of 2 office days per week
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check will be required
Interviews
Applications should reach us by midnight, Sunday 20th July, with first round interviews held over Zoom on Tuesday, 29th July, and second round interviews held at our London offices on Tuesday, 5th August.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Living Wage Foundation
The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life.
The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark.
The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects.
The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
Main Responsibilities
Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include:
Project Management
Deliver work targets on time and to standard to support the Foundation’s data and systems: :
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Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes.
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Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network.
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Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors.
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Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data.
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Support maintenance of integrated systems, including syncing data to Act-On and the website.
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Work with Operations and Data Manager to keep templates, forms and related communications materials up to date
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Manage merchandise administration including email inbox, day to day queries, and Shopify administration.
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Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers).
Learning and expertise
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Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector.
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Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues.
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Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements.
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Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes.
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Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required.
Communications
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Create and write dashboards and reports to support the analysis of our performance.
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Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems.
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Run systems surgeries for colleagues to answer ad hoc enquiries and support learning.
Develop and manage external relationships
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Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner.
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Help identify suitable new suppliers to meet organisational need.
Develop and manage internal relationships
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Support Operations and Data Manager to identify technical solutions to meet organisational requirements.
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Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events.
Income and resources
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Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate.
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Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers.
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Contribute to plans and proposals to grow sources of income or resources.
Contribute towards Citizens UK’s strategic objectives
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Responsibility for delivering agreed areas of the Foundation’s work plan.
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To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
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Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
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Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
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Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent professional qualification or experience (D)
Experience
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A minimum of 2 years proven, comprehensive experience in an operations role (E)
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Experience of analysing business requirements and turning them into technical solutions (E)
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Experience of providing technical support to a team (E)
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Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D)
Key skills and knowledge
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Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E)
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Interest in and good understanding of database and systems management and integration (E)
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Ability to take in and interpret information and communicate in a succinct manner (E)
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Demonstrable ability to find creative solutions to complex problems and implement new systems (E)
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High levels of numeracy with strong attention to detail (E)
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
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Strong IT skills to include MS Office and database software (E)
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Sound knowledge of data protection regulations and GDPR (E)
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Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
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A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
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A strong commitment to the Living Wage campaign and the principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interview date: W/C 4th August
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.
The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again. In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins. Reprieve’s staff is made up of courageous and committed human rights defenders.
Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counterterror policies – rendition, torture, arbitrary detention and extrajudicial killing. We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues. Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
Reprieve works in close partnership with its independent sibling organisation Reprieve US. This collaboration is mutually beneficial to both Reprieve and Reprieve US as it enables each organisation to work more effectively and take advantage of the strategic locations to increase the impact of our work.
Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQ+ community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve. For more information, please see our Equality, Diversity and Inclusion Statement. You can also read more about our recruitment process.
About the Role
The MENA Death Penalty Caseworker will undertake a range of activities in support of Reprieve’s work on cases of individuals on death row or at risk of the death penalty across the MENA region, including casework and investigations into individual cases and the broader death penalty landscape, support to Reprieve clients, and support to partner organisations and lawyers in the MENA region and beyond. The MENA Death Penalty Caseworker is an integral member of the MENA Team, and will work closely with the Media, Campaigns and Digital, and UK and US Policy teams, and the Directors and Deputy Directors. You will share our commitment to fighting against racism and advancing racial justice, and understand our responsibility to do our work in a way that does not compound racist structures.
Background on MENA Death Penalty Work
Several countries in the MENA region consistently rank amongst the highest executing states in the world. Reprieve is one of few international organisations working on combatting the use of the death penalty in the region, working with partners primarily on Saudi Arabia, Bahrain and Egypt, and monitoring the use of the death penalty across the wider region. The MENA team’s work is diverse and constantly evolving to shape, respond to, and anticipate changes in the domestic and regional death penalty landscape. Our strategy in any given jurisdiction is developed in collaboration with – and informed by – our partners and fellows. Direct casework on strategic cases is core to our work in all regions, and includes legal, political and advocacy strategies as appropriate. We look in particular to find and develop cases and narratives which have the potential to change the landscape and benefit as many individuals or classes of individuals as possible. We also undertake and assist with longer term thematic projects and engage with regional and international mechanisms and organs where it is strategic to do so.
This is a full-time position on a one-year fixed term contract, to cover parental leave, based on a minimum of 37.5 hours per week. Due to the global and sometimes urgent nature of Reprieve’s work, flexibility on working hours will sometimes be required.
The client requests no contact from agencies or media sales.