Service administrator jobs in London, greater london
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Job Title – Service Administrator
Contract – Permanent
Hours – 35 hours (Monday to Friday)
Salary – £29,936 per annum
Location – London, WC1 with occasional hybrid working at home in line with operational need
Coram Voice, part of the Coram Group of charities, is looking for a motivated and well‑organised Service Administrator to join our Administration team. This is an exciting opportunity for someone who enjoys supporting others, managing systems, and helping services run smoothly for children and young people in and leaving care.
As a key member of our administration team, you will provide responsive, high‑quality support across the organisation, with particular responsibility for our Independent Services, Youth Advisory Board, and operational managers outside London. You will work closely with the Operations & Administration Manager to ensure the effective running of our Head Office and the smooth delivery of our services.
This role will suit someone who is proactive, confident using systems, enjoys problem‑solving, and can communicate well with colleagues, associates, and young people.
Responsibilities:
- Act as a first point of contact for Independent Services, the Youth Advisory Board and operational managers
- Maintain effective administrative systems and ensure compliance with GDPR
- Process referrals, coordinate meetings and support the allocation of associate staff
- Arrange and support meetings, training sessions and events, including minute‑taking and diary coordination
- Provide basic IT and case‑management system support to remote staff
- Assist with contracts, invoices, claims and financial administration
- Manage publication orders, monitor stock and maintain relevant spreadsheets
- Support the production of reports, statistics and project information
- Contribute to the smooth running of the London office, including reception duties, supplies and general admin
- Assist with special projects and cross‑organisational tasks as required
Benefits of working with us
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. You can read more about our benefits package on our careers site. These include:
- A highly competitive salary
- A matched pension scheme up to 5% of salary
- Generous leave entitlement, including up to 28 days’ annual leave, as well as an additional 3 days of paid leave between Christmas and New Year
- A suite of family-friendly policies
- Flexible working
- Cycle to work scheme
- Access to an Employee Assistance Programme
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 12 noon 25/06/2026
Proposed Interview date: 02/07/2026 – at our London offices
Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other global majority backgrounds as well as people with lived experience of the care system to join our teams. Whilst we have a diverse team, we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Registered Charity
51 - 100
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
Thank you!
Clinical Services Administrator
Contract: Maternity cover, 5days a week
Hours: 35 hours per week
Location: London, Finsbury Park
Starting salary:£30,052 - £34,860
Closing date: 28th June 2026
Expected date of interviews: w/k 6th July
Job ref: VA791
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Clinical Services Administrator to join our innovative and friendly multidisciplinary team, situated at our London Centre, which is a purpose-built centre specifically designed for the treatment of torture survivors, with extensive indoor space and gardens.
Would you like to join our award-winning organisation?
About the role
You will provide administrative support to the London Clinical Service, which provides assessment and treatment to individuals, young people, children and families who have survived torture.You will be part of a team of Clinical Administrators who ensure consistency and continuity of administrative support to the Clinical Service. The administrative team support the Intake panel, Adult Therapy Team, Children, Young People, & Families Team, Pain management service, Care coordination service and interpreter bookings process. The role may also include supporting the reception team with reception duties and greeting clients, staff and visitors in a friendly and professional manner
About you
- You must have experience of working with administrative systems and Microsoft Office applications.
- It’s essential that your administrative experience was gained within a mental health and/or clinical setting.
- A key part of your role will require you to show support to colleagues and keep others informed of issues that affect them.
- To be successful in this role you must have the ability to plan and prioritise your own workload, and devise and implement simple systems and administrative procedures.
- You must recognise and value diversity and be willing and able to work effectively in a multi-cultural and linguistically diverse environment.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £30,052 - £34,860.
To view the Job Description and Person Specification, please kindly see the attached file.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all our work.
Hear more about working at FfT from our incredible staff by click here Video Link: Freedom from Torture on LinkedIn: Getting to know Freedom from Torture
Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Thank you!
Job Title – Service Administrator
Contract – Permanent
Hours – 35 hours (Monday to Friday)
Salary – £26,936 per annum
Location – Coram Campus, Bloomsbury, London (with occasional hybrid working at home in line with operational need)
Coram Voice, part of the Coram Group of charities, is looking for a motivated and well‑organised Service Administrator to join our Administration team. This is an exciting opportunity for someone who enjoys supporting others, managing systems, and helping services run smoothly for children and young people in and leaving care.
As a key member of our administration team, you will provide responsive, high‑quality support across the organisation, with particular responsibility for our Independent Services, Youth Advisory Board, and operational managers outside London. You will work closely with the Operations & Administration Manager to ensure the effective running of our Head Office and the smooth delivery of our services.
This role will suit someone who is proactive, confident using systems, enjoys problem‑solving, and can communicate well with colleagues, associates, and young people.
Responsibilities:
- Act as a first point of contact for Independent Services, the Youth Advisory Board and operational managers
- Maintain effective administrative systems and ensure compliance with GDPR
- Process referrals, coordinate meetings and support the allocation of associate staff
- Arrange and support meetings, training sessions and events, including minute‑taking and diary coordination
- Provide basic IT and case‑management system support to remote staff
- Assist with contracts, invoices, claims and financial administration
- Manage publication orders, monitor stock and maintain relevant spreadsheets
- Support the production of reports, statistics and project information
- Contribute to the smooth running of the London office, including reception duties, supplies and general admin
- Assist with special projects and cross‑organisational tasks as required
Benefits of working with us
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. You can read more about our benefits package on our careers site. These include:
- A highly competitive salary
- A matched pension scheme up to 5% of salary
- Generous leave entitlement, including up to 28 days’ annual leave, as well as an additional 3 days of paid leave between Christmas and New Year
- A suite of family-friendly policies
- Flexible working
- Cycle to work scheme
- Access to an Employee Assistance Programme
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 12 noon 25/06/2026
Interview date: 02/07/2026 – at our London offices
Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other global majority backgrounds as well as people with lived experience of the care system to join our teams. Whilst we have a diverse team, we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Registered Charity
51 - 100
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.